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	<title>Enterprise Architecture in Higher Education</title>
	
	<link>http://leodesousa.ca</link>
	<description>a practical approach by Leo de Sousa</description>
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		<title>Social Media Guidelines – part 3</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/8m_0fa60TOY/</link>
		<comments>http://leodesousa.ca/2012/04/social-media-guidelines-part-3/#comments</comments>
		<pubDate>Fri, 20 Apr 2012 16:31:56 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[personal]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1639</guid>
		<description>This is part three of my Social Media Guideline series and the final post in the series. Social media is becoming a mainstay in how we engage and collaborate with our colleagues, peers and customers.  With the introduction of social media tools into our businesses, there is a need to develop some guidelines and polices. &lt;a href='http://leodesousa.ca/2012/04/social-media-guidelines-part-3/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/8m_0fa60TOY" height="1" width="1"/&gt;</description>
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		<slash:comments>5</slash:comments>
		<feedburner:origLink>http://leodesousa.ca/2012/04/social-media-guidelines-part-3/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=social-media-guidelines-part-3</feedburner:origLink></item>
		<item>
		<title>Social Media Guidelines – part 2</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/C4NuPo2zBk4/</link>
		<comments>http://leodesousa.ca/2012/04/social-media-guidelines-part-2/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 17:06:30 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[personal]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1633</guid>
		<description>This is part two of my Social Media Guideline series. Social media is becoming a mainstay in how we engage and collaborate with our colleagues, peers and customers.  With the introduction of social media tools into our businesses, there is a need to develop some guidelines and polices.  I am working on a social media &lt;a href='http://leodesousa.ca/2012/04/social-media-guidelines-part-2/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/C4NuPo2zBk4" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Social Media Guidelines – part 1</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/MpeoGkfjxhE/</link>
		<comments>http://leodesousa.ca/2012/04/social-media-guidelines-part-1/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 14:40:44 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[personal]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1624</guid>
		<description>Social media is becoming a mainstay in how we engage and collaborate with our colleagues, peers and customers.  With the introduction of social media tools into our businesses, there is a need to develop some guidelines and polices.  I am working on a social media strategy for the HEITBC consortium in British Columbia.   Collaboration &lt;a href='http://leodesousa.ca/2012/04/social-media-guidelines-part-1/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/MpeoGkfjxhE" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Our Students: Products or Customers?</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/4rF8-NSpO9Q/</link>
		<comments>http://leodesousa.ca/2012/04/our-students-products-or-customers/#comments</comments>
		<pubDate>Sat, 14 Apr 2012 18:11:52 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[higher education]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[strategic planning]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[product]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1571</guid>
		<description>I was in a great session at SGHE Summit Conference facilitated by my good friend Brian Knotts (@brian_knotts) titled the Future of ERP. The discussion began with a suggestion from me that our higher education institutions need to find ways to become &amp;#8220;open, candid and people centred&amp;#8221;.  I suggested that if we could incorporate the &lt;a href='http://leodesousa.ca/2012/04/our-students-products-or-customers/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/4rF8-NSpO9Q" height="1" width="1"/&gt;</description>
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		<slash:comments>7</slash:comments>
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		<item>
		<title>The Monday Report Builds Understanding and Collaboration</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/0psBVlkO278/</link>
		<comments>http://leodesousa.ca/2012/04/the-monday-report-builds-understanding-and-collaboration/#comments</comments>
		<pubDate>Wed, 04 Apr 2012 01:45:29 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[recognition]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1569</guid>
		<description>I have 24 direct reports and always find it hard to get a good sense of what each of them do on a weekly basis.  A few weeks ago, I retweeted about a post that might help. Frank Addante (@FrankAddante), founder and CEO of the Rubicon project wrote a post for Inc.com that has really &lt;a href='http://leodesousa.ca/2012/04/the-monday-report-builds-understanding-and-collaboration/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/0psBVlkO278" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>The Tipping Point to Mobile</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/U-IIxmMHPdU/</link>
		<comments>http://leodesousa.ca/2012/03/the-tipping-point-to-mobile/#comments</comments>
		<pubDate>Mon, 19 Mar 2012 00:01:30 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[learning]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1502</guid>
		<description>As I read my Twitter feed on my smartphone, I am noticing a slowly growing trend.  More and more websites recognize that I am using a mobile device and are serving up there content for a mobile experience.  I really appreciate this feature so I can keep up with trending topics and learn whenever I &lt;a href='http://leodesousa.ca/2012/03/the-tipping-point-to-mobile/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/U-IIxmMHPdU" height="1" width="1"/&gt;</description>
		<wfw:commentRss>http://leodesousa.ca/2012/03/the-tipping-point-to-mobile/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
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		<item>
		<title>Saturday Sages on Twitter – who do you learn from?</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/e35TMiYaf94/</link>
		<comments>http://leodesousa.ca/2012/03/saturday-sages-on-twitter-who-do-you-learn-from/#comments</comments>
		<pubDate>Sat, 03 Mar 2012 18:58:28 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[education]]></category>
		<category><![CDATA[learning]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1548</guid>
		<description>The #FollowFriday (#FF) trend on Twitter has been around for years.  Here is the first tweet that started it all: https://twitter.com/#!/micah/status/1124262248  by Micah Baldwin @micah on Jan 16, 2009: I am starting Follow Fridays. Every Friday, suggest a person to follow, and everyone follow him/her. Today its @fancyjeffrey &amp;#38; @w1redone. Every week, someone in my Twitter group posts a &lt;a href='http://leodesousa.ca/2012/03/saturday-sages-on-twitter-who-do-you-learn-from/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/e35TMiYaf94" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Task Switching Costs</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/YP0mqmm7DPw/</link>
		<comments>http://leodesousa.ca/2012/02/task-switching-costs/#comments</comments>
		<pubDate>Thu, 01 Mar 2012 04:23:43 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[resource management]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1539</guid>
		<description>Happy Leap Day 2012!  Scott Ambler (@scottwambler) tweeted about task switching costs and resource management.  Here are Scott&amp;#8217;s tweets: Many &amp;#8220;resource managers&amp;#8221; will assign someone to several teams to ensure they are fully utilitized. 1/2 When people are assigned to multiple teams it&amp;#8217;s difficult to determine if they&amp;#8217;re actually putting their time in. 2/2 When &lt;a href='http://leodesousa.ca/2012/02/task-switching-costs/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/YP0mqmm7DPw" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Trust Agents – Book Review</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/4W3hdFJsQM0/</link>
		<comments>http://leodesousa.ca/2012/02/trust-agents-book-review/#comments</comments>
		<pubDate>Wed, 29 Feb 2012 03:37:37 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[book review]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1466</guid>
		<description>I finished reading Trust Agents, Using the Web to Build Influence, Improve Reputation and Earn Trust,  by Chris Brogan (@chrisbrogan) and Julien Smith (@Julien) as part of my Masters class Enterprise Social Media @ Syracuse University iSchool. The book is very well written and provides very practical advice for anyone who wants to participate in &lt;a href='http://leodesousa.ca/2012/02/trust-agents-book-review/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/4W3hdFJsQM0" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Twitter: My Social Media Swiss Army Knife</title>
		<link>http://feedproxy.google.com/~r/leodesousa/MIUB/~3/IUkZ8s7gNiA/</link>
		<comments>http://leodesousa.ca/2012/02/twitter-my-social-media-swiss-army-knife/#comments</comments>
		<pubDate>Wed, 22 Feb 2012 01:14:46 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[learning]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1525</guid>
		<description>My twitter account is @leodesousa and I am a huge fan of Twitter.  I started tweeting on March 20, 2008 after reading about Twitter on a blog that I was following.  In that time, I have tweeted over 8600 times and average about 6 tweets a day.  Almost one third of my tweets are part of a conversation with someone &lt;a href='http://leodesousa.ca/2012/02/twitter-my-social-media-swiss-army-knife/' class='excerpt-more'&gt;[...]&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/leodesousa/MIUB/~4/IUkZ8s7gNiA" height="1" width="1"/&gt;</description>
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		<slash:comments>0</slash:comments>
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