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		<title>Creating pain for our customers / consumers&#8230;</title>
		<link>http://looseneurons.com/2012/11/03/creating-pain-for-our-customers-consumers/</link>
		<comments>http://looseneurons.com/2012/11/03/creating-pain-for-our-customers-consumers/#respond</comments>
		<pubDate>Sat, 03 Nov 2012 21:36:20 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
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		<guid isPermaLink="false">http://looseneurons.com/?p=2026</guid>
		<description><![CDATA[My son David and I walked into a Best Buy today to return a faulty Firewire cable, and I was so disoriented by my own pre-established traditions that I stopped in my tracks and tried to figure out if I was even in the right store. Maybe your Best Buy store is different from the <a href='http://looseneurons.com/2012/11/03/creating-pain-for-our-customers-consumers/' class='excerpt-more'>[read more...]</a>]]></description>
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		<slash:comments>0</slash:comments>
	<post-id xmlns="com-wordpress:feed-additions:1">2026</post-id>	</item>
		<item>
		<title>Technology, change and inheriting the future</title>
		<link>http://looseneurons.com/2012/08/26/technology-change-and-inheriting-the-future/</link>
		<comments>http://looseneurons.com/2012/08/26/technology-change-and-inheriting-the-future/#comments</comments>
		<pubDate>Mon, 27 Aug 2012 02:01:38 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
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		<guid isPermaLink="false">http://looseneurons.com/?p=2019</guid>
		<description><![CDATA[If you&#8217;ve read much of what I&#8217;ve written, or if you&#8217;ve ever worked with me directly, you know how much I hate the phrase &#8220;It&#8217;s just a new spin on old technology.&#8221; Sometimes we use that phrase when we meet something new &#8211; so that we can explain it in terms of other things we <a href='http://looseneurons.com/2012/08/26/technology-change-and-inheriting-the-future/' class='excerpt-more'>[read more...]</a>]]></description>
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		<slash:comments>4</slash:comments>
	<post-id xmlns="com-wordpress:feed-additions:1">2019</post-id>	</item>
		<item>
		<title>More on Design: Walking through the drive-up ATM</title>
		<link>http://looseneurons.com/2012/06/09/more-on-design-walking-through-the-drive-up-atm/</link>
		<comments>http://looseneurons.com/2012/06/09/more-on-design-walking-through-the-drive-up-atm/#comments</comments>
		<pubDate>Sat, 09 Jun 2012 21:21:31 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
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		<guid isPermaLink="false">http://looseneurons.com/?p=2005</guid>
		<description><![CDATA[It&#8217;s crazy that I would start noticing strange designs everywhere, but once they start to appear, they just surround you. Remember that my first and highest concern relates to what we produce in software, systems, reports and automated processes for business consumers. I don&#8217;t intend to call out these designs in everyday life as if <a href='http://looseneurons.com/2012/06/09/more-on-design-walking-through-the-drive-up-atm/' class='excerpt-more'>[read more...]</a>]]></description>
		<wfw:commentRss>http://looseneurons.com/2012/06/09/more-on-design-walking-through-the-drive-up-atm/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	<post-id xmlns="com-wordpress:feed-additions:1">2005</post-id>	</item>
		<item>
		<title>The Design of Everyday Things</title>
		<link>http://looseneurons.com/2012/05/20/the-design-of-everyday-things/</link>
		<comments>http://looseneurons.com/2012/05/20/the-design-of-everyday-things/#comments</comments>
		<pubDate>Sun, 20 May 2012 11:52:37 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
				<category><![CDATA[Agile]]></category>
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		<guid isPermaLink="false">http://looseneurons.com/?p=1982</guid>
		<description><![CDATA[Last weekend I took my daughter and one of her friends to meet up with some other friends in her class to see The Avengers movie. On the way into the theater, I snapped the picture on the right. I&#8217;m not a great photographer, and I shot the picture with her iPhone (since I&#8217;d left <a href='http://looseneurons.com/2012/05/20/the-design-of-everyday-things/' class='excerpt-more'>[read more...]</a>]]></description>
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		<slash:comments>6</slash:comments>
	<post-id xmlns="com-wordpress:feed-additions:1">1982</post-id>	</item>
		<item>
		<title>BYOD &#8211; to middle school?</title>
		<link>http://looseneurons.com/2012/05/13/byod-to-middle-school/</link>
		<comments>http://looseneurons.com/2012/05/13/byod-to-middle-school/#respond</comments>
		<pubDate>Sun, 13 May 2012 12:52:19 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
				<category><![CDATA[Editorial]]></category>
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		<guid isPermaLink="false">http://looseneurons.com/?p=1973</guid>
		<description><![CDATA[Last week we had a local millage vote &#8211; I heard it cost our community $30,000 to run the special vote, with only one proposal on the ballot &#8211; to increase personal property taxes around $400 per year to buy iPads for every child in the school district, from kindergarten through senior high. Parents of <a href='http://looseneurons.com/2012/05/13/byod-to-middle-school/' class='excerpt-more'>[read more...]</a>]]></description>
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		<slash:comments>0</slash:comments>
	<post-id xmlns="com-wordpress:feed-additions:1">1973</post-id>	</item>
		<item>
		<title>Practices need practicing</title>
		<link>http://looseneurons.com/2012/04/15/practices-need-practicing/</link>
		<comments>http://looseneurons.com/2012/04/15/practices-need-practicing/#comments</comments>
		<pubDate>Sun, 15 Apr 2012 23:43:35 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
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		<guid isPermaLink="false">http://looseneurons.com/?p=1967</guid>
		<description><![CDATA[Friday afternoon, my team and I hit on what we thought was a serious data issue that might have had a big impact on our sales team. The data coming into one end of a business process didn&#8217;t seem to be coming out the other as we expected. It turned out that we were mistaken <a href='http://looseneurons.com/2012/04/15/practices-need-practicing/' class='excerpt-more'>[read more...]</a>]]></description>
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		<slash:comments>2</slash:comments>
	<post-id xmlns="com-wordpress:feed-additions:1">1967</post-id>	</item>
		<item>
		<title>Moods are everything, narratives are the rest</title>
		<link>http://looseneurons.com/2012/02/26/moods-are-everything-narratives-are-the-rest/</link>
		<comments>http://looseneurons.com/2012/02/26/moods-are-everything-narratives-are-the-rest/#comments</comments>
		<pubDate>Sun, 26 Feb 2012 18:11:13 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
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		<guid isPermaLink="false">http://looseneurons.com/?p=1951</guid>
		<description><![CDATA[Some of you know I am the CIO of a company that went into and out of chapter 11 restructuring in 53 days, completing with the sale of our company to a stalking horse private equity firm. I started with the company about seven weeks before our chapter 11 filing. What all of that means (for <a href='http://looseneurons.com/2012/02/26/moods-are-everything-narratives-are-the-rest/' class='excerpt-more'>[read more...]</a>]]></description>
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		<slash:comments>2</slash:comments>
	<post-id xmlns="com-wordpress:feed-additions:1">1951</post-id>	</item>
		<item>
		<title>Padding estimates and promises</title>
		<link>http://looseneurons.com/2012/02/08/padding-estimates-and-promises/</link>
		<comments>http://looseneurons.com/2012/02/08/padding-estimates-and-promises/#comments</comments>
		<pubDate>Thu, 09 Feb 2012 03:06:56 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
				<category><![CDATA[Agile]]></category>
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		<guid isPermaLink="false">http://looseneurons.com/?p=1927</guid>
		<description><![CDATA[A few days ago, we uncovered an opportunity that depended a lot on timing. If we could get it going in five days, we could exploit it&#8230; if it took longer than that, the timing was going to impact some other strategic concerns. I asked a developer for an estimate of the effort, and he <a href='http://looseneurons.com/2012/02/08/padding-estimates-and-promises/' class='excerpt-more'>[read more...]</a>]]></description>
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		<slash:comments>21</slash:comments>
	<post-id xmlns="com-wordpress:feed-additions:1">1927</post-id>	</item>
		<item>
		<title>Beyond dodging the bullet</title>
		<link>http://looseneurons.com/2012/01/15/beyond-dodging-the-bullet/</link>
		<comments>http://looseneurons.com/2012/01/15/beyond-dodging-the-bullet/#respond</comments>
		<pubDate>Mon, 16 Jan 2012 03:12:10 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
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		<guid isPermaLink="false">http://looseneurons.com/?p=1911</guid>
		<description><![CDATA[Whew! Sometimes we get lucky and unexpected situations don&#8217;t take us out of the game. After we dodge the proverbial bullet, conventional wisdom suggests we ought to figure out what happened and find a way to prevent it in the future if we can. Even more powerful wisdom suggests that we find ways to learn <a href='http://looseneurons.com/2012/01/15/beyond-dodging-the-bullet/' class='excerpt-more'>[read more...]</a>]]></description>
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		<slash:comments>0</slash:comments>
	<post-id xmlns="com-wordpress:feed-additions:1">1911</post-id>	</item>
		<item>
		<title>IT &#8211; coming on tour in a city near you</title>
		<link>http://looseneurons.com/2011/12/28/it-coming-on-tour-in-a-city-near-you/</link>
		<comments>http://looseneurons.com/2011/12/28/it-coming-on-tour-in-a-city-near-you/#respond</comments>
		<pubDate>Thu, 29 Dec 2011 01:34:52 +0000</pubDate>
		<dc:creator><![CDATA[ken]]></dc:creator>
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		<description><![CDATA[For the better part of twenty years, I observed business processes with an eye toward defining, streamlining and sometimes automating them. Now that I am no longer on the consulting side of the table, I get to share greater ownership of our business processes with the other members of our management team. At the same <a href='http://looseneurons.com/2011/12/28/it-coming-on-tour-in-a-city-near-you/' class='excerpt-more'>[read more...]</a>]]></description>
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	<post-id xmlns="com-wordpress:feed-additions:1">1887</post-id>	</item>
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