FSSC 22000 is globally recognized, including by the U.S. Food and Drug Administration, for its rigorous standards in food safety, and this certification achievement underscores the company’s unwavering commitment to food safety and quality in every step of the production process.

“We’re extremely proud to be the first U.S. airline caterer to earn the FSSC 22000 certification at our ORD facility,” said CEO Greg Anderson, Sky Chefs. “This achievement reflects our relentless pursuit of excellence in food safety and quality. Our dedicated team has built a robust, industry-leading food safety program that not only meets but exceeds global standards, ensuring that every meal we serve is safe, exceptional, and of the highest quality.”

“We lead the airline catering industry because we consistently push the boundaries, take proactive measures in maintaining superior safety protocols, and focus on providing innovative culinary solutions to our airline partners,” added Anderson. “We’ve only just begun with ORD, and we plan to scale elevated food safety certification across our entire network with the intent of becoming the industry leader in food safety.”

For more information about Sky Chefs and its award-winning food safety program, please visit LSG Sky Chefs | Hygiene Standards or contact our media relations team at CommunicationsAmericas@lsg-group.com

The post LSG Sky Chefs – Americas Becomes First U.S. Airline Caterer to Attain FSSC 22000 Certification at ORD Facility appeared first on LSG Group.

IRVING, Texas (April 11, 2025) – LSG Sky Chefs – Americas (Sky Chefs), the market leader in airline catering and culinary solutions, today announced it was named Airline Caterer of the Year for North America at the 2025 PAX International Readership Awards on April 9 during the World Travel Catering & Onboard Services Expo in Hamburg, Germany. This is the third consecutive year the company has been honored with the award.

“We are honored to once again be recognized for this prestigious award by PAX International readers, supporters and colleagues in the industry,” said Greg Anderson, CEO, LSG Sky Chefs – Americas. “One year ago, we embarked on a transformational journey, with a vision for elevating the culinary experience that reinforces our leadership position in delivering innovative airline catering solutions and exceptional service to our clients. This award is a testament to the hard work of everyone involved in our transformation.”  

In the last year, the company has invested $60 million in a new fleet; introduced modernized digital tools focused on operational and food safety, as well as efficiency; hired a number of key strategic positions; expanded its capability to gather data and insights to understand the rapid change of culinary with its clients; and view everything through a client-centric lens so it moves at the pace of its clients. All these efforts support Sky Chefs’ vision, which is to execute on a roadmap defined by client needs, driving transformation to improve performance and elevating the value it brings to its clients. 

About LSG Sky Chefs – Americas

LSG Sky Chefs for the Americas is the market leader for airline catering and hospitality services in North and Latin America. Operating in nearly 50 airports across the Americas region, the company provides culinary solutions to airlines, commercial retail and other travel-related industries. With safety at the core, Sky Chefs delivers elevated culinary experiences through exceptional service and constant innovation, while putting its clients and people at the heart of everything it does.  

The post LSG SKY CHEFS – AMERICAS WINS AIRLINE CATERER OF THE YEAR FOR NORTH AMERICA AT 2025 PAX INTERNATIONAL READERSHIP AWARDS appeared first on LSG Group.

IRVING, Texas (March 31, 2025) – LSG Sky Chefs – Americas (Sky Chefs), the market leader in airline catering and culinary solutions, today announced it has promoted Erik Olund, senior vice president of operations, to the role of chief operating officer (COO), effective April 1. Olund will oversee all operational market leadership in the United States and Latin America, as well as key areas of the organization, including safety and regulatory compliance, strategic infrastructure and operational excellence.

“As we continue to transform and elevate our business, it’s absolutely essential for us to have an operational leader who will guide our business through this important journey,”

said Greg Anderson, CEO, LSG Sky Chefs – Americas.

“Since joining us earlier this year as senior vice president of operations, Erik has proven his ability to lead our organization forward. In short order, he has demonstrated tremendous leadership, operational expertise, and a vision for what we can achieve together.”

Olund joined Sky Chefs in January 2025 as senior vice president of operations, leading operational strategy and service excellence for the eastern region of the United States. Prior to Sky Chefs, his career highlights include serving as COO for Jetstream Ground Services, vice president at Caliber Collision, and nearly nine years with American Airlines in operations and customer care roles, including managing director of base maintenance

Overall, Olund has more than 20 years of proven leadership experience in the transportation and service industries, where he led large-scale transformations, improved operational efficiencies, and driven sustainable growth.

“Erik’s promotion reflects not only his success in leading teams but also his proven ability to deliver transformational results. His expertise spans strategic planning, process optimization, and team development – skills that will be invaluable as we continue to innovate and deliver excellence across our operations,” said Anderson.

About LSG Sky Chefs – Americas

LSG Sky Chefs is dedicated to providing outstanding service to its airline partners while prioritizing safety and driving operational efficiency at every level. This investment underscores the company’s ongoing commitment to raising the standards of performance and reliability, positioning LSG Sky Chefs for continued growth and reinforcing its leadership in the airline catering industry.

The post LSG SKY CHEFS – AMERICAS ANNOUNCES NEW CHIEF OPERATING OFFICER appeared first on LSG Group.

A Modern & Safe Fleet for Unparalleled Operational Excellence

The new fleet introduces a range of key innovations designed to enhance safety, reliability, and performance across operations. Highlights of the advanced fleet include:

• Intelligent Truck Camera Systems for real-time monitoring and improved operational oversight.
• Anti-Collision Systems to prioritize driver and cargo safety in dynamic environments.
• Streamlined Rear-Truck Entry Designs to enable faster, more efficient loading and unloading.

These enhanced technology investments reflect LSG Sky Chefs’ commitment to elevating safety for our employees and our airline partners.

A Bold Vision for People, Processes, and Technology

This fleet investment is a key part of our broader strategy to transform LSG Sky Chefs into the most modern, agile, and client-focused company in airline catering. At the heart of this transformation are five strategic pillars—People, Service, Clients, Culinary, and Digitalization —each designed to enhance our ability to deliver exceptional performance and meet the evolving needs of our clients.

“At LSG Sky Chefs, our commitment to innovation and modernization extends well beyond upgrading our fleet,” said Greg Anderson, CEO. “It’s about investing in the tools, technologies, and initiatives that will enhance our overall performance and empower us to meet the changing needs and expectations of our clients.”

Driving the Future of Airline Catering

LSG Sky Chefs is dedicated to providing outstanding service to its airline partners while prioritizing safety and driving operational efficiency at every level. This investment underscores the company’s ongoing commitment to raising the standards of performance and reliability, positioning LSG Sky Chefs for continued growth and reinforcing its leadership in the airline catering industry.

The post LSG Sky Chefs Invests $60 Million in New Fleet to Drive Modernization and Service Excellence appeared first on LSG Group.

The post Retail inMotion wins 2 Onboard Hospitality Awards appeared first on LSG Group.

“Based on what I’ve seen and learned over my first several weeks in my new position, it doesn’t surprise me that the team has earned this prestigious accolade again this year,” said Anderson. “I believe that the key to our continued success in airline catering is to stay fo-cused on better understanding our clients, how we can best support them and the evolving trends in client expectations. I am very proud of our team and look forward to continue earn-ing this recognition from industry executives. This is a great source of motivation in our con-stant pursuit of product and service excellence.”

The PAX International and PAX Tech Readership Awards recognize the excellence achieved by airlines, caterers and suppliers from around the world.

The WTCE (World Travel Catering & Onboard Services Expo) is the leading event for the travel catering, onboard retail and passenger comfort industry.

The post LSG Sky Chefs North America wins PAX Award for the second year in a row appeared first on LSG Group.

Using its vast science-backed database and accredited Life Cycle Assessment methodology, Klimato will help the LSG Group measure the environmental impact of its food products. This data will be displayed on menus, categorizing the carbon intensity of each dish as Very Low, Low, Medium, High, or Very High. By incorporating Klimato labels, the LSG Group will empower customers to make informed decisions aligned with their environmental values.

Simon Frischemeier, Head of Operational Excellence and Sustainability at the LSG Group, underscores the importance of our partnership with Klimato. “Collaborating with Klimato enables us to offer customers clear insights into the environmental impact of our menu items, aligning seamlessly with our sustainability targets for 2030. By integrating Klimato labels into our WTCE 2024 menus, we proactively advance sustainability in the travel industry.”

Rodrigo Saraiva, our Senior Culinary Excellence Manager for Latin America, highlights the value of Klimato’s technology in tracking emissions throughout the entire life cycle of food products, from sourcing ingredients to arrival at our facilities. “This data empowers our culinary teams around the world to understand the environmental footprint of each menu item, enabling informed decision-making and classification of menus based on carbon footprint. Moreover, it fosters transparency with our customers, cultivating trust and collaboration.”

Anton Unger, CEO and co-founder of Klimato, applauds the LSG Group’s commitment to sustainability: “Klimato is the easiest way for businesses to demonstrate that they’re prioritizing sustainability.

Attendees of the WTCE 2024 are encouraged to note the inclusion of Klimato labels on the LSG Group’s menus, underscoring the company´s commitment to sustainability. This initiative aims to empower customers with transparent information, facilitating informed decisions aligned with environmental responsibility.

The WTCE 2024 takes place at the Hamburg Messe in Germany, May 28-30. The LSG Group stand will be located in Hall 1A Stand 1E20.

The post The LSG Group Partners with Klimato to Introduce Climate Impact Transparency in WTCE 2024 Menus appeared first on LSG Group.

“The partnership is a perfect way to help our customers improve their net promoter score (NPS) and customer satisfaction by serving what their passengers desire,” says Sven Pawelka, Head of Partnership Management at the LSG Group, pointing at The Vegetarian Butcher’s connection to Unilever Food Solutions, dedicated supplier for the food service industry. “Global networks and brands renowned for sublime quality and innovation power are coming together to support each other in an international business. This is a perfect match.”

The LSG Group plans to offer its customers the ability to cater to passengers on a vegetarian diet, as well as flexitarians and meat lovers – thanks to The Vegetarian Butcher’s broad range of plant-based products that allow people to continue to enjoy their favorite meat dishes without giving up the taste or texture. Paired with the knowledge and understanding of the LSG Group’s Culinary Excellence Team in making complex food flyable, creations that have never hit the skies before now become possibilities.

“Together, we will be exploring how the future might look like and where to realize first joint projects with customers,” says Pia Fernekes, Manager Partnership Management at the LSG Group. A first taste of the partnership will be delivered at the WTCE, hall 1A, stand 1E20, where The Vegetarian Butcher is set to support the company’s booth party with plant-based bites from different international cuisines, joining in LSG Sky Chefs’ culinary guiding theme, “Flavors of the World.”

The post The LSG Group and The Vegetarian Butcher partner to create plant-based meals with meat alternatives appeared first on LSG Group.

Looking to reassert its standing in the industry, the theme will be a reaffirmation of its mission: “We connect food and people. Everywhere.” By focusing on its legacy mission, the company is doubling down on its goal of being recognized as the leading global inflight catering provider, with clear strategic goals in place and a determination to deliver innovation, operational efficiency and value creation across the industries it serves.

“Our debut as a standalone company at this year’s WTCE represents a pivotal moment for our expert brands LSG Sky Chefs and Retail inMotion, as we reaffirm our commitment to shaping the future of aviation catering and onboard retail,” said Alexandra Appel, Head of Communications and Marketing at the LSG Group. “With a refreshed and sustainable booth design and a team of experts presenting our product range, we aim to strike a balance between continuity and innovation, showcasing our longstanding industry leadership and relationships with customers.”

That aim is reflected in a booth environment that will seamlessly blend its innovative spirit with its long legacy. From holograms that showcase cutting-edge technology to private lounges designed to be idea-generating spaces, visitors will be invited to immerse themselves in a unique sensory experience infused with an enticing culinary theme that will spotlight the company’s vast capabilities and reach in this core area: “Flavors of the World.” The theme is a celebration of the diversity of the company’s network of chefs.  From fine-dining menus to casual bar snacks, attendees will be able to indulge in a fusion of global flavors curated by the company’s culinary experts on site.

As further evidence of the company’s commitment to its sustainability goals, each dish’s carbon footprint will be calculated as a baseline for fueling substantive discussions related to menu development. LSG Sky Chefs will also be showcasing its vision of the “Airline Catering of the Future,” a holistic and data-driven concept that blends products and services with advances in technology across the entire travel value chain. 

The company intends to expand visitor’s experience beyond the booth with panel discussions like the Passenger Experience Conference on “Cycle Proofing the Cabin” and the Taste of Travel on “Fighting Fraud in the Cabin.” An exclusive by-invitation-only evening customer event is additionally planned to honor and celebrate existing relationships. Building on what has become a tradition at the WTCE, partners Barilla, Kaelis and Cuisine Solutions will also be contributing to the company’s presence this year with a combined dining experience marrying culinary expertise with innovating ware design. The launch of a new and exciting partnership in the area of plant-based products is also in the works. 

“We are proud to once again bring our presence to the WTCE in 2024, which is our industry’s premiere event,” said Philipp Hees, Head of Sales EMEA Region. “This being our first full year as a standalone organization, it marks a new chapter for the company as we continue to aim at exceeding expectations at every level, drive industry standards and deliver superb value and quality to our customers worldwide.”  

“Our teams from around the world will be present, and they are eager to welcome and host our valued customers and discuss the novelties and trends of our industry,” said Laura Roesges, CCO at Retail inMotion. “The WTCE is the perfect forum to meet face-to-face and engage in in-depth conversations about how we can best meet their needs and take their onboard-retail offering to the next level.”  

The WTCE takes place at the Hamburg Messe in Germany, May 28-30. The LSG Group stand will be located in hall A1 (1E20).

The post The LSG Group set to reaffirm its mission as a standalone company at WTCE appeared first on LSG Group.