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		<link>http://www.lucidcontent.com/why-your-website-is-all-wrong?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=why-your-website-is-all-wrong</link>
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		<pubDate>Thu, 02 Sep 2010 04:20:21 +0000</pubDate>
		<dc:creator>Richard Pelletier</dc:creator>
				<category><![CDATA[advertising copywriter, portland, or]]></category>
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		<guid isPermaLink="false">http://www.lucidcontent.com/?p=3124</guid>
		<description><![CDATA[Your Website: First Chance to Make a Lasting Impression As a business owner, or marketer, you are intimately concerned with the decisions that other people make. Your principal goal is to affect those decisions and to persuade people to choose you over the other guys. As you might expect, there is both art and science [...]]]></description>
			<content:encoded><![CDATA[<h2>Your Website: First Chance to Make a Lasting Impression</h2>
<div id="attachment_3125" class="wp-caption alignleft" style="width: 310px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/09/balch-pond.jpg"><img class="size-full wp-image-3125" title="balch-pond" src="http://www.lucidcontent.com/wp-content/uploads/2010/09/balch-pond.jpg" alt="color photo of balch pond" width="300" height="225" /></a><p class="wp-caption-text">Contemplate your home page, then improve it.</p></div>
<p>As a business owner, or marketer, you are intimately concerned with the decisions that other people make. Your principal goal is to affect those decisions and to persuade people to choose you over the other guys. As you might expect, there is both art and science involved in the art of persuasion.<br />
In today’s column, I’ll discuss a few ideas that might help you think differently about how your home page, and your website in general can help or hinder these decisions.</p>
<p><strong>Take a Customer-Focused Approach</strong><br />
The words you use on your website communicate to the visitor what your focus is. If your home page blasts a 72-point headline that says, &#8220;We&#8217;re the Number One Interior Design Firm in the Northeast,” then it is very clear where your focus is. It&#8217;s on yourself and your amazing number oneness.</p>
<p>In this instance, you are &#8220;marketing&#8221; to people, which means you are not having a conversation with them. And all marketing is conversation, especially these days. And not to put too fine a point on it, but who cares if you are No. 1? In certain marketing circles, this is referred to as the dinner party problem. Who would you rather meet at a dinner party? The person who can only talk about himself? Mr. “I’m Numero Uno?” Or, the person who is genuinely interested and curious about you?</p>
<p>A customer focused approach means that the aim and thrust of your site is less about how great you are and more about helping your customer/visitor easily learn, do, achieve what they set out to learn, do or achieve. Minus the chest thumping.</p>
<p><strong>Language and the Gobbledygook Manifesto</strong><br />
A customer-focused approach goes a little deeper than what I’ve outlined above. A customer-focused approach avoids what David Meerman Scott calls, &#8220;gobbledygook.&#8221; In the Gobbledygook Manifesto, Scott identifies meaningless phrases like cutting-edge, market leading or my personal favorite, solutions.</p>
<p>Scott has said gobbledygook is a problem because these words have lost their meaning. He&#8217;s right about that.</p>
<p>But I think it&#8217;s more than that. Gobbledygook is a problem because it leads with your language and your point of view instead of your customer’s language and point of view. This kind of language puts a wall up between you and your visitor.</p>
<p>Here’s an example.</p>
<p>Let&#8217;s say you and I meet at a dinner party. I ask you what you do for a living. You look me right in the eye and say, &#8220;Bay state interior design is a leading provider of interior design solutions for residential, business and government environments.” I would look for another drink. Wouldn’t you?</p>
<p>But what if you said, &#8220;Thanks for asking. Our company does interior design. We focus on sustainable materials and ergonomically correct workspaces. We’ve got quite a few residential clients, quite a few in business and government, too. We’re all about helping people create comfortable and productive workspaces.”</p>
<p><strong>A Marketing Voice versus A Human Voice</strong><br />
That first voice is a deadly marketing voice and, sad to say, it is all over the Internet. The second is a human voice, and a human voice is the one that connects. It&#8217;s that voice, true and authentic, that signals a customer-focused mindset. It is that voice you need to get onto your website.</p>
<p><strong>P.S.</strong><br />
Gerry McGovern is a highly sought after web content specialist based in the UK. He’s written a new book, The Stranger’s Long Neck that outlines his views on how people use websites. Mr. McGovern also puts out a weekly newsletter that I highly recommend for anyone who has responsibility for an organization website. Just click his name to get to the subscription page.</p>
<p>Next week: Cognitive Fluency. What it is and why it matters.</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.lucidcontent.com/customer-focused-copywriting" rel="bookmark" class="crp_title">Customer Focused Copywriting</a></li><li><a href="http://www.lucidcontent.com/to-tweet-or-not-to-tweet" rel="bookmark" class="crp_title">To Tweet or Not to Tweet</a></li><li><a href="http://www.lucidcontent.com/how-action-coach-can-become-more-successful" rel="bookmark" class="crp_title">How Action Coach Can Become More Successful</a></li><li>Powered by <a href="http://ajaydsouza.com/wordpress/plugins/contextual-related-posts/">Contextual Related Posts</a></li></ul></div>]]></content:encoded>
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		<title>Five Cool Things August 22, 2010</title>
		<link>http://www.lucidcontent.com/five-cool-things-august-22-2010?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=five-cool-things-august-22-2010</link>
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		<pubDate>Wed, 01 Sep 2010 03:51:53 +0000</pubDate>
		<dc:creator>Richard Pelletier</dc:creator>
				<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[e-newsletter copywriter, Portland, OR]]></category>
		<category><![CDATA[online copywriter]]></category>
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		<guid isPermaLink="false">http://www.lucidcontent.com/?p=3112</guid>
		<description><![CDATA[Happy Sunday to you and welcome to the new and tricked out Five Cool Things newsletter. First up in this week&#8217;s issue: A very nicely done online journal, Oh Life. Next, the Paris Review has a John Waters interview in which we learn about tree forts, his reading list and his archaic writing process. Christoph [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_2902" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/08/coffee.png"><img class="size-thumbnail wp-image-2902" title="coffee" src="http://www.lucidcontent.com/wp-content/uploads/2010/08/coffee-150x150.png" alt="" width="150" height="150" /></a><p class="wp-caption-text">Grab a Coffee...we&#39;ll wait. </p></div>
<p>Happy Sunday to you and welcome to the new and tricked out <em>Five Cool Things</em> newsletter. First up in this week&#8217;s issue: A very nicely done online journal, Oh Life. Next, the <em>Paris Review</em> has a John Waters interview in which we learn about tree forts, his reading list and his archaic writing process. Christoph Niemann has a very funny series of drawings about air travel at a <em>NY Times</em> blog, we tip our cap to a great Alice Waters cookbook and we wrap up with a file sharing service, drop.io. Anton Chekhov writes, &#8220;Don&#8217;t tell me the moon is shining; show me the glint of light on broken glass.&#8221;</p>
<p><strong>Dear Diary | Oh, Life Online Journal</strong></p>
<div id="attachment_3113" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/09/ohlife.png"><img class="size-thumbnail wp-image-3113" title="ohlife" src="http://www.lucidcontent.com/wp-content/uploads/2010/09/ohlife-150x150.png" alt="photo of an online journal" width="150" height="150" /></a><p class="wp-caption-text">&quot;dear diary...&quot;</p></div>
<p>I&#8217;m surprised by how cool this application is. Oh Life is a private online journal with a simple and handsome interface. Once you register, (free and easy) each night at 8pm you get an email that prompts you to write an entry. Just hit reply and write whatever strikes your fancy. Your words automatically land in your Oh Life online journal. It&#8217;s that easy. I registered and was quite taken with the simplicity and attractivenss of it all. So I think I now have a diary. A nice touch: the folks at San Francisco based Oh Life are very responsive to inquiries and suggestions. An even nicer touch: they subscribe to <em>Five Cool Things</em>.   <a href="http://ohlife.com/" target="_blank">Have a look &gt;&gt;</a></p>
<p><strong>John Waters | The Paris Review</strong></p>
<div id="attachment_3114" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/09/waters.png"><img class="size-thumbnail wp-image-3114" title="waters" src="http://www.lucidcontent.com/wp-content/uploads/2010/09/waters-150x150.png" alt="" width="150" height="150" /></a><p class="wp-caption-text">would you pick up john waters if he was hitchhiking?</p></div>
<p>The legendary <em>Paris Review</em> was founded in 1953 by Peter Mathiessen, George Plimpton and Harold L. Humes. It may be that you haven&#8217;t perused the <em>Paris Review </em>lately, but you should because it is simply amazing &#8211; just have a look at the <a href="http://blog.theparisreview.org/" target="_blank"><em>Paris Review</em> blog</a>, for instance.  There&#8217;s more of course, such as an interview with Mr. John Waters. Who knew that John Waters writes in longhand on a legal pad and cuts and pastes with scissors and scotch tape? And why am I not surprised by this? The <a href="http://blog.theparisreview.org/2010/08/09/john-waters/" target="_blank">John Waters <em>Paris Review</em> interview is here&gt;&gt;</a></p>
<p>Delete Neighbor | Abstract City Blog</p>
<div id="attachment_3115" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/09/abstract-city-blog.png"><img class="size-thumbnail wp-image-3115" title="abstract city blog" src="http://www.lucidcontent.com/wp-content/uploads/2010/09/abstract-city-blog-150x150.png" alt="" width="150" height="150" /></a><p class="wp-caption-text">delete thy neighbor!</p></div>
<p>Goofy airline hijinks are all the rage these days so this is timed quite nicely. <a href="http://niemann.blogs.nytimes.com/" target="_blank">Christoph Niemann</a> is an illustrator with a long list of impressive credits: <em>New Yorker</em> covers, <em>Newsweek</em>, the <em>New York Times </em>Magazine, <em>Wired</em>, etc. In a recent blog entry at the <em>Times</em>, our man pens an annotated cartoon of his flight from New York to Berlin with a layover in London. Hilarious.<em> </em><a href="http://niemann.blogs.nytimes.com/" target="_blank">Check it out here&gt;&gt;</a></p>
<p>Alice Waters certainly needs no introduction from me. Known throughout the land as the heart, soul and chef of</p>
<div id="attachment_3116" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/09/alice.png"><img class="size-thumbnail wp-image-3116" title="alice" src="http://www.lucidcontent.com/wp-content/uploads/2010/09/alice-150x150.png" alt="photo of alice waters' book" width="150" height="150" /></a><p class="wp-caption-text">this is one great cookbook</p></div>
<p>Chez Panisse in Berkeley, she is a shape shifter in our attitudes to food. I thought I would share her cookbook &#8211; <em>The Art of Simple Food</em> &#8211; with you. It&#8217;s been a rock solid ally in our home kitchen for several years running. It will make you a better home cook and you&#8217;ll impress your friends even more than you do now. Her Salsa Verde sauce is perfect for summer. Here&#8217;s a link to <a href="http://www.amazon.com/Art-Simple-Food-Delicious-Revolution/dp/0307336794" target="_blank"><em>The Art of Simple Food</em> at Amazon&gt;&gt;</a></p>
<div id="attachment_3117" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/09/drop.png"><img class="size-thumbnail wp-image-3117" title="drop" src="http://www.lucidcontent.com/wp-content/uploads/2010/09/drop-150x83.png" alt="" width="150" height="83" /></a><p class="wp-caption-text">make your life easier, use drop.io</p></div>
<p>Drop.io is a file sharing service. I cannot emphasize strongly enough how useful such a service is. I&#8217;m talking to you, SJ. You never have to use You Send It again. You don&#8217;t have to mail files to your client. You create a folder that you and your client &#8220;share&#8221;. Incredibly easy. In a previous issue, I talked about <a href="http://www.dropbox.com/" target="_blank">Dropbox</a>, another file sharing service doing much the same thing. Both of these are great applications and well worth the modest cost.</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.lucidcontent.com/five-cool-things-august-8-2010" rel="bookmark" class="crp_title">Five Cool Things August 8, 2010</a></li><li><a href="http://www.lucidcontent.com/five-cool-things-august-15-2010" rel="bookmark" class="crp_title">Five Cool Things August 15, 2010</a></li><li><a href="http://www.lucidcontent.com/to-tweet-or-not-to-tweet" rel="bookmark" class="crp_title">To Tweet or Not to Tweet</a></li><li>Powered by <a href="http://ajaydsouza.com/wordpress/plugins/contextual-related-posts/">Contextual Related Posts</a></li></ul></div>]]></content:encoded>
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		<title>Five Cool Things August 15, 2010</title>
		<link>http://www.lucidcontent.com/five-cool-things-august-15-2010?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=five-cool-things-august-15-2010</link>
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		<pubDate>Sun, 15 Aug 2010 20:18:55 +0000</pubDate>
		<dc:creator>Richard Pelletier</dc:creator>
				<category><![CDATA[website copywriting]]></category>

		<guid isPermaLink="false">http://www.lucidcontent.com/?p=2916</guid>
		<description><![CDATA[Greetings! On this day in 1965, 60,000 screaming fans jammed Shea Stadium in New York to watch and hear the Beatles perform. And isn&#8217;t it amazing? All these many years later, we still love that music. In this week&#8217;s issue of Five Cool Things &#8211; the wonders of the Berklee School of Music, a trove [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_2902" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/08/coffee.png"><img class="size-thumbnail wp-image-2902" title="coffee" src="http://www.lucidcontent.com/wp-content/uploads/2010/08/coffee-150x150.png" alt="" width="150" height="150" /></a><p class="wp-caption-text">Grab a Coffee...we&#39;ll wait. </p></div>
<p>Greetings! On this day in 1965, 60,000 screaming fans jammed Shea Stadium in New York to watch and hear the Beatles perform. And isn&#8217;t it amazing? All these many years later, we <em>still</em> love that music. In this week&#8217;s issue of Five Cool Things &#8211; the wonders of the Berklee School of Music, a trove of Internet marketing resources, office design inspiration, a link to a nicely done cocktail and writing essay, and, my favorite writing tool at Acrobat.com. Speaking of writing and drinking: Here&#8217;s Dorothy Parker on friendship &#8211; &#8220;Constant use will not wear ragged the fabric of friendship.&#8221; Wonder if she was sober when she wrote that? Here&#8217;s to the glories of the summer cocktail and friendship. Cheers!</p>
<h3>On the Fine Edge of Music | Berklee Internet Radio Network</h3>
<p>1. <img src="http://gallery.mailchimp.com/242c3c4ff03fdc77914d5743f/images/Picture_18.3.png" border="8" alt="" hspace="8" vspace="8" width="201" height="58" align="left" /><strong>Let us now praise the Berklee School of Music. </strong>One of the world&#8217;s most prestigious music schools was founded in 1945 by Mr. Lawrence Berk, who favored a faculty made of practitioners (read: artists) not academics. The alumni is legend: Al Di Meola, Toshiko Aikyoshi, John Scofield, the deeply groovy <a href="http://www.erniewatts.com/" target="_blank">Ernie Watts</a> among many, many others. Berklee contiues to produce generation after generation of artists and performers who break new ground. One way to sample the vibrancy of Berklee &#8211; visit the website and have a look aroud. While you&#8217;re there, click on the link for the Berklee Internet Radio Network. Or, just go directly to the station by going to <a href="http://thebirn.com/" target="_blank">birn.com</a>. Of special note: listen to 21 year old Berklee student Roy Guzman. The <a href="http://www.npr.org/templates/player/mediaPlayer.html?action=1&amp;t=1&amp;islist=false&amp;id=111788673&amp;m=123824862" target="_blank">guitarist/composer performs at Newport here&gt;&gt;</a> You won&#8217;t be disappointed. Get the Berklee <a href="http://www.berklee.edu/berkleemobile/" target="_blank">iPhone App here&gt;&gt;</a></p>
<h3>I Found You Through Google | Ginormous Internet Marketing Resource</h3>
<p>2. <strong>This might be the best list of Internet Marketing Resources I&#8217;ve ever seen. </strong>Over one hundred tools and sites are <img src="http://gallery.mailchimp.com/242c3c4ff03fdc77914d5743f/images/Picture_13.1.png" border="8" alt="" hspace="8" vspace="8" width="199" height="59" align="right" />listed. If you work in Internet marketing, or you know someone who does, you need to have a look at this list, provided by the always superb SEOmoz. Almost everything listed is free. <a href="http://www.seomoz.org/dp/the-internet-marketing-handbook" target="_blank">Find it all right here&gt;&gt;</a></p>
<h3>Your Office Needs an Upgrade | Dwell Magazine Delivers Inspiration</h3>
<p>3. <img src="http://gallery.mailchimp.com/242c3c4ff03fdc77914d5743f/images/Picture_19.4.png" border="8" alt="" hspace="8" vspace="8" width="126" height="155" align="left" /><strong>Not too long ago, on the advice of a business coach, I gave myself a major office upgrade. </strong>Let&#8217;s just say the space I was working in was not terribly practical, nor was it inspiring. Those of us who work from home can all too easily get stuck in a rut, trying to do good work in a space that is disorganized, cluttered, even dreadful. So here&#8217;s a gentle reminder. Take a look at that space you&#8217;re spending all your time in. Can it be more beautiful? Inspiring? Evocative? I&#8217;m guessing the answer is yes. Here are <a href="http://www.dwell.com/slideshows/office-space.html" target="_blank">ten home offices</a>, courtesy of Dwell Magazine that might provide some much needed inspiration.</p>
<h3>Beverage Tales | Drink What You Know</h3>
<p>4. <img src="http://gallery.mailchimp.com/242c3c4ff03fdc77914d5743f/images/IMG_3328_2.jpg" border="8" alt="" hspace="8" vspace="8" width="200" height="149" align="left" /><strong>Geoff Nicholson is in today&#8217;s New York Times with a great essay on writers and drinking.</strong> Here&#8217;s a clip: &#8220;Of course, you could argue that if the lives of Parker, Chandler and Thompson prove anything, it’s that writers might be better off not drinking at all, but that’s one piece of advice that’s never going to fly. In some cases it would leave them with nothing to write about.&#8221; Well worth <a href="http://www.nytimes.com/2010/08/01/books/review/Nicholson-t.html?_r=2&amp;scp=1&amp;sq=Bernard+Devoto&amp;st=cse" target="_blank">reading in its entirety&gt;&gt;</a></p>
<h3>The Wonders of Cloud Computing | Acrobat.com</h3>
<p>5. <strong>There are not enough words in the English language to describe how much I do not love Microsoft Word.</strong> I&#8217;ll spare you the geezer rant. Here is what I do love. I love to write in <a href="http://www.acrobat.com/" target="_blank">Acrobat.com</a>. Gorgeous interface, it automatically saves every single version of whatever it is you&#8217;re working on, and if you need to collaborate, you can via the &#8220;shared workspace&#8221; function. If you want to download your work into a Word document (perish the thought!) you can do that too. Need a pdf? No problem, it can do that in a snap.</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.lucidcontent.com/five-cool-things-august-8-2010" rel="bookmark" class="crp_title">Five Cool Things August 8, 2010</a></li><li><a href="http://www.lucidcontent.com/five-cool-things-august-22-2010" rel="bookmark" class="crp_title">Five Cool Things August 22, 2010</a></li><li><a href="http://www.lucidcontent.com/to-tweet-or-not-to-tweet" rel="bookmark" class="crp_title">To Tweet or Not to Tweet</a></li><li>Powered by <a href="http://ajaydsouza.com/wordpress/plugins/contextual-related-posts/">Contextual Related Posts</a></li></ul></div>]]></content:encoded>
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		<title>Five Cool Things August 8, 2010</title>
		<link>http://www.lucidcontent.com/five-cool-things-august-8-2010?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=five-cool-things-august-8-2010</link>
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		<pubDate>Tue, 10 Aug 2010 03:37:05 +0000</pubDate>
		<dc:creator>Richard Pelletier</dc:creator>
				<category><![CDATA[website copywriting]]></category>

		<guid isPermaLink="false">http://www.lucidcontent.com/?p=2901</guid>
		<description><![CDATA[Good Sunday morning friends and neighbors. Do you remember where you were and what you were doing 36 years ago today? Richard M. Nixon announced his resignation from the presidency on August 8, 1974, proving once again, the most amazing things happen in August. In this week&#8217;s issue of Five Cool Things, 10 cool writing [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_2902" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/08/coffee.png"><img class="size-thumbnail wp-image-2902" title="coffee" src="http://www.lucidcontent.com/wp-content/uploads/2010/08/coffee-150x150.png" alt="" width="150" height="150" /></a><p class="wp-caption-text">grab a coffee...we&#39;ll wait. </p></div>
<p>Good Sunday morning friends and neighbors. Do you remember where you were and what you were doing 36 years ago today? Richard M. Nixon announced his resignation from the presidency on August 8, 1974, proving once again, the most amazing things happen in August. In this week&#8217;s issue of Five Cool Things, 10 cool writing tips, a trip to Coney Island, top ten resources to help the designer in you, the government takes to the Interwebs to talk healthcare, and finally, some tasty art collides with a wedding cake/cupcake shop in Portland. Love this: &#8220;To live is so startling it leaves little time for anything else.&#8221; &#8211; Emily Dickinson. As always, if you dig Five Cool Things, forward it on. Be happy out there, okay?</p>
<h3>Writers are Made | Ten Writing Tips To Help Almost Anyone</h3>
<div id="attachment_2903" class="wp-caption alignright" style="width: 137px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/08/10-tips.png"><img class="size-full wp-image-2903" title="10 tips" src="http://www.lucidcontent.com/wp-content/uploads/2010/08/10-tips.png" alt="Ten Writing Tips" width="127" height="132" /></a><p class="wp-caption-text">Ten Writing Tips</p></div>
<p>1. The information age has made writers of us all. Whether it&#8217;s a course description for a workshop, a newsletter like this one, content for our website and blog, that grant application &#8212; you see where I’m going. <a href="http://janetfitchwrites.wordpress.com/2010/07/08/10-writing-tips-that-can-help-anyone/" target="_blank">These ten writing tips</a> by noted author <a href="http://janetfitchwrites.wordpress.com/" target="_blank">Janet Fitch</a>, (White Oleander) are mostly geared to writers of fiction. Before you decide, “not for me”, take a look. These are thoughtful tips that can, as the title implies, help almost anyone. There&#8217;s a bonus here for readers. Learn the specifics of why some writers and some books really sing where others don’t. Tip No.1 Write the sentence, not just the story.</p>
<div id="attachment_2904" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/08/shells-and-tits.png"><img class="size-thumbnail wp-image-2904" title="shells and tits" src="http://www.lucidcontent.com/wp-content/uploads/2010/08/shells-and-tits-150x150.png" alt="" width="150" height="150" /></a><p class="wp-caption-text">the many uses of the seashell</p></div>
<h3>Double Your Pleasure | Coney Island Diptychs</h3>
<p>2. I love it when two seemingly disparate photographic personalities get hitched. A whole new landscape of meaning emerges. Photographers Johnny Miller and Baptiste Lignel have put together a book of paired photographs from Coney Island. Miller sought out found objects &#8211; detritus and trash &#8211; and photographed it all against a stark white background. Baptiste Lignel photographed the found &#8220;human&#8221; subject matter of Coney Island and together they’ve created something very fresh and lively: <a href="http://www.photoeye.com/magazine/reviews/2010/07_29_Coney_Island.cfm" target="_blank">Coney Island</a>, Trans Photographic Press, 2009, which won a prize at the New York Photo Festival.</p>
<h3>Seek Inspiration Daily | Top Ten Resources for Design Inspiration</h3>
<div id="attachment_2907" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/08/bass-player.png"><img class="size-thumbnail wp-image-2907" title="bass player" src="http://www.lucidcontent.com/wp-content/uploads/2010/08/bass-player-150x150.png" alt="Bass Player" width="150" height="150" /></a><p class="wp-caption-text">inspiration: seek it daily</p></div>
<p>3. Last week&#8217;s mention of <a href="http://www.bamagazine.com/" target="_blank">Before &amp; After Magazine</a> was a big hit. So, in my tireless efforts to further please my subscribers who love and live for design ideas, here&#8217;s a list of the top ten resources for design inspiration. Brought to you by <a href="http://mashable.com/2010/06/24/design-inspiration-resources/?utm_source=TweetMeme&amp;utm_medium=widget&amp;utm_campaign=retweetbutton" target="_blank">Mashable Magazine</a>. All you non-designers out there &#8211;this is a very interesting list. Here&#8217;s a taste of the first three: 1. <a href="http://ffffound.com/" target="_blank">FFFFound!</a> (Find, share and bookmark your favorite images.) 2. <a href="http://www.behance.net/signup/creative" target="_blank">Behance Network</a> (Powerful online creative professional platform. WORTH LOOKING AT SERIOUSLY FOR ARTISTS AND CREATIVES) 3. <a href="http://www.smashingmagazine.com/" target="_blank">Smashing Magazine</a> (Premier site for web design and development.)</p>
<h3>We&#8217;re From the Government and Here to Help | HealthCare.Gov</h3>
<p>4. Somebody pinch me. Beautifully designed, highly functional, well organized, government website explains health care. The look, feel, attitude and approach are inspired by Silicon Valley. The geeks in the White House are calling it Expedia for healthcare. <a href="http://www.healthcare.gov" target="_blank">Healthcare.gov</a> has everything you want and need to know about the Affordable Care Act and more. Brought to you by your government. They&#8217;ve had well north of 1 million visitors at the time of this writing. Was unable to locate Death Panel section.</p>
<h3>Artist Meets Baker | The Art of the Cupcake at Pastry Girl</h3>
<div id="attachment_2908" class="wp-caption alignleft" style="width: 160px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/08/cake.jpg"><img class="size-thumbnail wp-image-2908" title="art of the cake" src="http://www.lucidcontent.com/wp-content/uploads/2010/08/cake-150x150.jpg" alt="cake art" width="150" height="150" /></a><p class="wp-caption-text">art of the cake</p></div>
<p>5. Such a sweet pastry shop kind of story. Cool Portland pastry shop, <a href="http://www.facebook.com/pages/Portland-OR/Pastrygirl/186569647495?v=wall&amp;ref=ts&amp;__a=17&amp;" target="_blank">Pastry Girl</a>, (specializing in distinctive cakes and pastries) suggests to local artist James Hager, &#8220;Hey, James, maybe we could do a show of your work in our pastry shop? That would be cool, yes? What do you think?&#8221; Great idea thinks James, only my art is kind of dark, and there&#8217;s just two weeks to do it! So rather than making you know, ART, James makes cake and cupcake art &#8211; art fit for a pastry shop. See the wedding cake image to the left. There are four pieces on the wall, each about 48 inches high by 24 inches wide. James used only the materials he had on hand. DO go to Pastry Girl. It&#8217;s fabulous!</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.lucidcontent.com/five-cool-things-august-15-2010" rel="bookmark" class="crp_title">Five Cool Things August 15, 2010</a></li><li><a href="http://www.lucidcontent.com/five-cool-things-august-22-2010" rel="bookmark" class="crp_title">Five Cool Things August 22, 2010</a></li><li><a href="http://www.lucidcontent.com/to-tweet-or-not-to-tweet" rel="bookmark" class="crp_title">To Tweet or Not to Tweet</a></li><li>Powered by <a href="http://ajaydsouza.com/wordpress/plugins/contextual-related-posts/">Contextual Related Posts</a></li></ul></div>]]></content:encoded>
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		<pubDate>Wed, 28 Jul 2010 04:00:42 +0000</pubDate>
		<dc:creator>Richard Pelletier</dc:creator>
				<category><![CDATA[e-newsletter copywriter, Portland, OR]]></category>
		<category><![CDATA[freelance copywriter]]></category>
		<category><![CDATA[web content writer, Portland, OR]]></category>
		<category><![CDATA[website copywriting]]></category>

		<guid isPermaLink="false">http://www.lucidcontent.com/?p=2827</guid>
		<description><![CDATA[These blog posts are part of an ongoing column I write called, Content Critical. This column and others are available for wider distribution in newsletters and blogs. Please contact me at richard at lucidcontent dot com for more information. Content Critical July 27, 2010 It’s a pretty safe bet that by now you have heard [...]]]></description>
			<content:encoded><![CDATA[<p>These blog posts are part of an ongoing column I write called, Content Critical. This column and others are available for wider distribution in newsletters and blogs. Please contact me at richard at lucidcontent dot com for more information.</p>
<p>Content Critical July 27, 2010</p>
<p>It’s a pretty safe bet that by now you have heard of Twitter. You may be using it avidly, or you may be trying to avoid it. Maybe you’re intrigued and need a bit more frosting on the cake before you bite. Well good news, this column is for you.</p>
<p><strong>First, Let’s Dispel The Myth</strong><br />
Twitter is not about what someone had for lunch. Or breakfast. Do some people use it that way? Yes. Just like some people talk only about themselves at the dinner party. Here’s what you do. Ignore. Do not follow. It’s that simple.</p>
<p>A Whole New Way of Communicating<br />
On the face of it, a “tweet” (the message that you send out via Twitter) with its 140-character limit, seems an awfully limited way to engage with other people. After all, what can you say in 140 characters? As it turns out, you can say a heck of a lot.</p>
<p>Here’s a recent tweet from the Wall Street Journal’s Small Business Section:</p>
<div id="attachment_2829" class="wp-caption alignleft" style="width: 291px"><a href="http://www.lucidcontent.com/wp-content/uploads/2010/07/Picture-23.png"><img class="size-full wp-image-2829" title="Picture 23" src="http://www.lucidcontent.com/wp-content/uploads/2010/07/Picture-23.png" alt="" width="281" height="85" /></a><p class="wp-caption-text">The Wall Street Journal Tweets About Small Business</p></div>
<p>Here’s a brief announcement pointing to something of value. The link takes you to a Wall Street Journal article that helps small business owners manage mountains of resumes. In less than 140 characters, at least two important business objectives were reached: 1) WSJ promoted published content and 2) WSJ informed the business community about something helpful to them. If that were all there was to Twitter, it would nice. Cool, even. But we’ve barely scratched the surface.</p>
<p><strong>Customer Service Has Been Twitterized</strong><br />
There are some big, big names on Twitter. Dell. Comcast. JetBlue. Southwest Airlines. Whole Foods. Zappos. The list goes on forever. Here’s one simple reason why those companies are on Twitter. Their customers are on Twitter.</p>
<p>If your customers are on Twitter, and your marketing is sufficiently energized and resourced, then your organization should be there. Plus, the Twitter platform and even its limitations, make it ideal for quick and direct communications between individuals.</p>
<p>And don’t discount the power of negative or positive publicity. If someone on Twitter finds themselves very unhappy with Dell, or JetBlue, or Whole Foods, (or just about anyone) and decides to Tweet about it, lots and lots of people are going to hear about that, very, very quickly. And if you’re being taken to task, you can quickly address the problem. If you are present. Conversely, positive news can be “re-tweeted” and can also spread like wildfire.</p>
<p>Comcast in particular, in the person of ComCast employee, Frank Eliason, has earned a well-deserved customer service reputation by using Twitter (@comcastcares) to serve their customers in a very direct, very efficient way. Here’s an example below.<br />
<a href="../wp-content/uploads/2010/07/Picture-24.png"><img title="Twitter Account for Comcast Cares" src="../wp-content/uploads/2010/07/Picture-24.png" alt="" width="272" height="105" /></a></p>
<p>In this tweet, Mr. Eliason is asking a customer to send him a Direct Message (meaning not viewable by anyone other than the two people communicating) so he can help this customer.</p>
<p>The ways in which you or your organization can benefit from Twitter is simply too big for this space. But I hope I’ve given you a couple of things to think about. If you would like to learn more, here are two very well crafted articles on the business of Twitter.</p>
<p><a href="http://www.lucidcontent.com/wp-content/uploads/2010/07/TwitterforBusiness-1.pdf">TwitterforBusiness-1</a> by small business marketing guru John Jantsch<br />
<a href="http://business.twitter.com/twitter101" target="_blank">Twitter 101 for Business</a> – A Special Guide by the folks at Twitter</p>
<p>Enjoy! Next week: The home page of your website is all wrong. Discuss. Follow me on Twitter &#8211; @lucidcontent</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.lucidcontent.com/five-cool-things-august-22-2010" rel="bookmark" class="crp_title">Five Cool Things August 22, 2010</a></li><li><a href="http://www.lucidcontent.com/why-your-website-is-all-wrong" rel="bookmark" class="crp_title"></a></li><li><a href="http://www.lucidcontent.com/five-cool-things-august-8-2010" rel="bookmark" class="crp_title">Five Cool Things August 8, 2010</a></li><li>Powered by <a href="http://ajaydsouza.com/wordpress/plugins/contextual-related-posts/">Contextual Related Posts</a></li></ul></div>]]></content:encoded>
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