Marion & Wayne, Calgary

After enjoying two fabulous weeks in sunny Penticton, I came back to work and was pleased to find numerous thank you letters and cards from happy customers. Here’s a few I would like to share…

Glen,

Once again I would like to congratulate you and your company. The crew that Dean sent out; Long, Vic, Thanh, Quinn and Nathan were outstanding in every aspect of the window operations at our home. Efficient, very knowledgeable, courteous and effective in cleaning up. We are again very pleased with your company and your employees.

Regards,

Brian and Arlyne of Calgary

Hi Steve,

Your crew has been and gone and if I said we were pleased with the results that would be the understatement of the year!! Jack and his crew did a fabulous job of installing the windows and I was especially impressed with Melissa’s finishing work. Thank you for arranging to have Jack do the work. He is a craftsman and a gentleman.

Cheers,

Buzz and Marg

Hi Glen,

A quick note and a big thank you to you and your crew for completing the final touch ups on the front door. A crew stopped by our house a couple of weeks ago and replaced the panel below the door in a neat and tidy fashion and we could not tell they were there other then seeing a new panel. It looks great and we are very happy with the final results. We are very happy with the windows and door which really add to the comfort and appearance of our house. Here are a couple of photos that show the transformation:

BEFORE

AFTER

Thanks again Glen.

Sincerely,

Murray

2010+SAM+-+Winner+Press+Release+FINAL

The Calgary Regional SAM Awards is one of the most prestigious awards of the Home Building Industry. This mark of excellence was celebrated Saturday April 16th at the Telus Convention Center and we could not be more proud of our achievements. It would not of happened without the support of our loyal home builders, contractors, renovators, and of course our wonderful employees!!!  

Lux Windows announces the opening of it’s new Edmonton location.

March 16th, 2011 – Lux Windows and Glass Ltd. offers the most complete line of windows and doors available anywhere in Western Canada. Products meet the highest standards of durability, reliability and aesthetic appeal, and the windows are designed to withstand Canada’s winter climate.

Lux Windows has taken possession of it’s new branch located at 18439 – 104th Avenue, next to Lee Valley and Windsor Plywood, just off 184th Street. This move signals Lux’s intention to strengthen it’s presence in Edmonton by having such an ideal location.

“We are extremely excited about our expansion and for the opportunity to make our product more readily available to the Edmonton market” Glen Ambrogiano, General Manager

The branch is already open to clients but will be hosting an opening celebration in April. For more information about products offered by Lux Windows please visit www.luxwindows.com

Phone 780.483.7776 Fax 780.483.7778

Everyone is talking about how spectacular our new showroom is. As you know, Lux Windows is a family owned and operated business and truly is a second home to many of us; so we wanted to create an environment where you feel the same way. If you’re thinking about renovating your windows, we have step by step displays that shows you exactly what you can expect when replacing your windows. 

The Home Builders, Contractors and Architects that have seen the renovation have expressed their eagerness to bring clients to our design center and explore the many options available when it comes to our windows and doors.

Lux offers the most complete line of products, including our NEW Batten Brickmould Window which is nominated for a SAM award for The Most Innovative Product/Idea of 2010

We welcome you to see what all the fuss is about and see why Lux Windows is Calgary’s number one choice for windows and doors!

There is no better way to start the day then to sit at your desk with a Timmy’s coffee and find a letter like this on your desk. Not to mention that I also won a free coffee with my “rrrroll up the rim”! Bonus!

We sure appreciate the time our customers take to give us feedback; those comments are taken to heart and are passed around the office. You never get tired of hearing that you did a great job!

Steve is one of our renovation sales representatives  who worked on Barb’s project and commented that Barb was an absolute pleasure to deal with. She’s in the home building industry and sure knows  her stuff.

Thanks for the great letter Barb…You sure made our day!!!

Leo & Maria B, Calgary

“Hi Derek, On the completion of the windows installed in my home, what a huge difference in home heating as well the noise reduction. I never thought that the noise reduction counted so much with windows. A great job by the Lux team!!!”

Clarke M, Calgary

“We are very pleased with the two sliding patio doors, they look first class. We would like to mention the two installers that came are great trades people who know what they are doing. I would recommend you to anyone.”

Tom & Rita W, Bragg Creek

“Hi Steve, Well, the work team of Jack & Melissa just left our house. All week, they were a nice polite, professional group who just carried on and did their work. The new windows are…what can I say…they are absolutely beautiful! We are absolutely thrilled with the bay window in the living room and kitchen. The rest of the windows are beautiful too. I feel good about making this kind of investment in our home. Feel free to drop by and check out our new look! Thanks!”

Dennis & Dot C, Calgary

Condensation is the fog that is evident when warm, moist air makes contact with a cooler surface. The same way that moisture appears on the outside of a cold glass on a hot day. If the humidity levels in your home are too high relative to cooler outdoor temperatures, condensation can form on the coldest surface in a room – often the glass of a window or door. While windows and doors are not the cause of the condensation, they are an indicator of a larger problem – humidity.

Humidity is the amount of moisture in the air. Sources include: showers, dishwashers, plants, washer/dryers, humans, pets, cooking, among others. Your home requires a certain amount of moisture, but deciding how much is important. If moisture is visible on your windows or doors, it could be happening elsewhere as well. The key is to strike the right levels of humidity; too much moisture in the air can lead to peeling paint and mildew however air that is too dry can lead to paint, hardwood and furniture cracks.

Recommendations

1. Open window coverings such as curtains and blinds during the day to increase airflow against the glass
2. Keeps blinds up; 3” above the window sill is ideal
3. Purchase a good quality humidity gauge from a home center.
4. Run ventilation fans and/or ceiling fans for longer periods of time
5. Remove insect screens from the windows
6. Ensure exhaust fans vent directly outside and not into the attic.

Older vs. Newer Windows

Condensation may be less visible on older windows, because the potential for heat exchange is greater around and through aged frames. New windows, on the other hand are more energy-efficient and airtight which increases insulation and in turn can lower your energy bills.

For more information please visit Householders_Guide-Problems_and_Remedies

Here at Lux, we really love what we do. And when you spend the better part of your days looking at windows in every size, shape, colour, etc., you can develop a real interest in window treatments. Maybe it’s a coincidence, but we’ve noticed that new curtains almost always seem to go hand-in-hand with new windows. So with that in mind, I whipped up some simple directions just in case you need a little help measuring for drapes.

1. Read magazines, blogs and visit stores to explore your options before settling on a style. This is my favourite step.
2. Decide where the curtain rod will go. Most people measure about 6“ above the frame, but you should feel free to select your own distance. Just make sure the rod is even.
3. Curtains usually have an extra 2” or 3” on each side plus 2” or 3” more on the bottom, depending on the style. Think about how much privacy you want (a lot in your bedrooms and bathrooms, a little less in your kitchen) and then adjust from there.
4. Measure from the curtain rod down to the bottom, and then from one side to the other. Multiply by the number of panels and you’re done. Easy-peasy. Just make sure the person making your curtains knows the measurements already include the extra cloth you want.

Have fun choosing the right fabric and pattern for your home décor. There are some really great options available, so take your time. And don’t be afraid to leave your new windows unadorned for a little while. They’re pretty great on their own, don’t you think?