S3 Backup and other product updateshttp://maluke.com/bloghttp://maluke.com/blog/cws-issuehttp://maluke.com/blog/cws-issueWed, 21 Mar 2012 00:00:00 GMT<p><b>Note: existing customers should not be affected.</b></p> <p><b>Update March 25th: all services were migrated and should be fully functional. Please report any issues you see.</b></p> <p>There’s currently an issue with our customer portal that prevents new customers from binding their machines to their accounts and sometimes for new customers to get an account at all. The issue is caused by memcache service on Google App Engine which is used for some data locking in the portal.</p> <p>We will be migrating off GAE this week, but to restore the ability for people to try the app right now, the licensing service will be temporarily switched to “allow all” mode. This means that the licensing service will always return a full-featured license without any checks at all, for everybody.</p> <p>When the migrated service is brought back online, that will mean that the customers who have installed the app in the meantime will finally be asked to bind the machine to an account and issue a trial license or use a purchased one.</p> <p>Hopefully everything will be back to normal before the end of the week.</p> <p>Sorry about any inconvenience caused.</p>