Mavenlink

Have a Question about Mavenlink? Ask Melissa!

Tue, 13 Nov 2012 14:49:00 -0800

Dear Mavenlink Family of Customers,

As the Director of Customer Experience here at Mavenlink, it is my job (and that of my teams’) to ensure that every Mavenlink customer feels valued, supported and has the tools and knowledge necessary to navigate in Mavenlink and reap the most benefits out of this comprehensive solution.

To this end, I wanted to kick off the “Ask Melissa” column in which you may write to me of your Mavenlink successes and joys, as well as your questions and woes. I will laugh with you, cry with you…ok maybe I won’t go that far, but I WILL commit to do my best to provide a solution and share some “Mavenlink Tips” along the way.

Maven Fact – Did you know that there are two ways to invite people into Mavenlink?

There are account level invitations and project level invitations.

Account Level Invitations

To clarify, account level invitations are invitations sent to users that you would like to be part of your account. Since the user’s email is tied to a Mavenlink account, by inviting a user at the account level, you can ensure that this user has the permissions you desire for any project that you invite them into. This tends to include employees of your company, contractors that you work with often and those individuals that will be working on multiple projects with you and you want an easy way to manage their permissions.

How to create an Account Level Invitation

To invite a user to be a member of your account, simply click on “Account” under your name. This lands you on the “Account Tab.”

Now scroll down until you see “Invite another colleague” under “Free Members”. Select “Invite another colleague”.

Type in the name and email address of the person you would like to invite. If you would like this person to be able to lead projects and see financial information, click the drop down “Invite user as” and change from “Free member” to “Premium member.” You may then select the check box to “lead and administer projects.” Once you select “add,” the invitation is on its way! The invitee simply needs to accept the invitation request and you have your first member on your Mavenlink account!

I know what you are thinking? But Melissa, what if I have someone that I am working only one project with? Not a problem!! That’s what project level invitations are for.

How to create a Project Level Invitations

Simply open a project, click “Invite a Client or Colleague” on the Team Tab. The role you select determines if they are someone who is working on the project (consultant) and may need to enter time and expenses, or if they are having the project worked for them (client), with no need to enter time and expenses.

Once a role has been selected, the invitation window will populate and you may enter their email address. Note: If you are integrated with Google your Google contacts will populate as you type. You may modify the message in the window, see the preview of your message on the right hand side and click the checkbox under the message window to make that message your default for project level invitations.

To “Ask Melissa” a question and suggest your Mavenlink tip, please send an email to askmelissa@mavenlink.com with the subject line “Ask Melissa." If we use your question or Maven Tip, we will send you a Mavenlink T-shirt.

I look forward to hearing from you. In the meantime, Happy Mavenlinking!

Melissa

Mavenlink, ViWo Partner on Google Apps Domain Pros Venture

Tue, 13 Nov 2012 09:20:00 -0800

Mavenlink, ViWo Collaborate to Unveil Apps Domain Pros

Mon, 12 Nov 2012 10:49:00 -0800

20 Small Business Apps

Fri, 09 Nov 2012 10:19:00 -0800

Mavenlink and ViWo Launch Apps Domain Pros, Improve Google Apps Implementation

Fri, 09 Nov 2012 09:23:00 -0800

Mavenlink, ViWo Team Up

Thu, 08 Nov 2012 11:46:00 -0800

Google Apps Powerhouses Mavenlink and ViWo Join Forces to Release Apps Domain Pros

Thu, 08 Nov 2012 11:10:00 -0800

New Venture Will Redefine the Collaborative Environment for Google Apps Resellers and Independent Software Vendors

IRVINE, Calif. – November 8, 2012 - Mavenlink, the leading online work platform and #1 Application in the Google Apps Marketplace and ViWo, a leading cloud solutions provider and the #1 Google Apps SMB Reseller, today announced that the companies have entered a partnership to combine their assets and expertise in a new venture called “Apps Domain Pros”. This joint endeavor will change the collaborative environment for both Google Apps Resellers and Independent Software Vendors (ISVs) by offering Google Apps users a new, seamless implementation and adoption experience as well as pricing discounts.

“Who better to have as an anchor account than the largest Google Apps ISV? Mavenlink has amazing leadership and vision and it’s an absolute privilege to work with such an outstanding company,” said Crisantos Hajibrahim, Founder and CEO of ViWo Inc. “I had this idea where, together, we could set the standard for ISVs who want to provide outstanding Google Apps services to their existing customer base. As it turns out, Mavenlink had a similar idea.”

As the cloud market grows and matures, it is becoming evident that providing superior customer experiences make a difference. Great lengths must be taken to cover all bases and provide an IT solution that forecasts all of a customer’s needs. Together, Mavenlink, the most downloaded application in the Google Marketplace and ViWo, the leading Google Apps SMB reseller, provide outstanding service and support to businesses of all sizes that use Google Apps including Google Mail, Google Calendar, Google Contacts, Google Drive and more. Users also receive price discounts on Google Apps and Mavenlink.

“We were already in the process of developing a project along these lines, but the right partner had yet to surface. For us, ViWo was a perfect fit,” said Sean Crafts, Chief Customer Officer of Mavenlink. “At Mavenlink, we have a large and growing number Google Apps users and potential Google Apps users. With Apps Domain Pros in place, we can now recommend a trusted partner to take care of all of their Google Apps installation and service needs.”

Hajibrahim promises some big news in the coming months. “We have some major brands lined up that we can’t wait for everyone to hear about. Considering all the hard work and dedication we’ve put in manifesting this project, the enthusiasm we’re getting from these ISVs is incredibly gratifying.”

For more information about Mavenlink, visit www.mavenlink.com, find the company on Facebook at https://www.facebook.com/mavenlinkor on Twitter at @Mavenlink.

About Mavenlink

Mavenlink is the first online interactive workplace created for today's networked economy. Its cloud-based, advanced and agile technology allows businesses of all sizes to manage every aspect of their business relationships, from negotiations to payments more efficiently than ever before.

Mavenlink provides the ability to collaborate on projects, conduct business using comprehensive and simple transaction tools. The result is an online interactive workplace environment that is fast, flexible and intuitive. It is so simple and powerful that it allows anyone to compete globally and effectively whether they are a one-person shop or part of a Fortune 100 company. For more information, go to http://www.mavenlink.com.

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Media Contacts:

Stefanie Cannon

Gutenberg Communications

(408) 827-4361

mavenlink@gutenbergpr.com

Gerrit London

(805) 444-1549

gerrit@viwoinc.com

Politics, the Election and a Little Project Management

Thu, 08 Nov 2012 10:07:00 -0800

The Election and Project Management

Mon, 05 Nov 2012 10:15:00 -0800

With the Presidential election just hours away, I’ve been thinking how complicated and complex it must be to run an election campaign. From a local city council race, all the way up to the race for the White House, scores of paid staff and volunteers are working around the clock to beat the competition.

Most of what we, the general public, see is just the candidates and their “spokespeople” on the news, but I’m fascinated by what must be going on behind the scenes and the logistics needed on a daily basis to support this kind of undertaking.

As a project manager, I’m struck by the notion that if you strip out the politics and the vote, if these campaigns are not dissimilar to the challenges we face in the business world every day. There is a product (the candidate), the competition (the other candidates) and the most important metric of all, results (percentage of the vote). For those of us who have worked in retail and know how important Black Friday is, imagine that for this “business” it really does all come down to one day, Election Day. Win, and, well, you WIN! Lose, and you close up shop.

I remember volunteering for a campaign many years ago when I was handed a sheet of paper by a “precinct captain” and told: “call all these people.” Imagine the coordination needed to make sure that a task so simple handed out to one volunteer has to roll up all the way into some strategic campaign plan. There must have been a lot of redundancy, memos, faxes and paper getting shuffled to accomplish this.

I imagine, and I have no idea if I’m right, that both sides of the national ticket are of course using the latest in project management software. I can see, in my project management utopia, thousands of people logged into the cloud, all synced up between mobile devices and their task lists. I can see the head of the master project (I kind of wish it was me), walking into a meeting with the candidate, and with the push of a button showing the status of each project, all the way down to the single volunteer calling from a precinct list.

Well, I’m sure both campaigns are a bit too busy to discuss this at the moment, but I’d love the chance to speak with them afterwards to see how it really worked. Maybe I will get that chance. At least, that is, if they haven’t closed up shop.

posted by Shawna Moore

The ROI of Collaborative Technologies for Business

Tue, 30 Oct 2012 10:03:00 -0700