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<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/rss2full.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?><rss xmlns:atom="http://www.w3.org/2005/Atom" xmlns:openSearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:georss="http://www.georss.org/georss" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" version="2.0"><channel><atom:id>tag:blogger.com,1999:blog-1926535990275661143</atom:id><lastBuildDate>Tue, 03 Nov 2009 06:26:52 +0000</lastBuildDate><title>MichaelMallace.com</title><description>Radio - Broadcasting - Media - Music - New Media - Marketing - Advertising - New Technology - Dining-Out - Art - Pop Culture - Entertainment - Travel - Life</description><link>http://michaelmallace.blogspot.com/</link><managingEditor>noreply@blogger.com (Michael Mallace)</managingEditor><generator>Blogger</generator><openSearch:totalResults>98</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/MichaelMallace" type="application/rss+xml" /><feedburner:emailServiceId>MichaelMallace</feedburner:emailServiceId><feedburner:feedburnerHostname>http://feedburner.google.com</feedburner:feedburnerHostname><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-4808022074759808066</guid><pubDate>Fri, 26 Jun 2009 07:51:00 +0000</pubDate><atom:updated>2009-06-26T00:57:36.424-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">radio</category><category domain="http://www.blogger.com/atom/ns#">michael jackson</category><category domain="http://www.blogger.com/atom/ns#">mega</category><title>A Bitter Sweet Day - Michael Jackson</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_6tATWICmLi0/SkR_B2QuYuI/AAAAAAAAAj0/bynqeWR1w24/s1600-h/mj.jpeg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 126px; height: 100px;" src="http://4.bp.blogspot.com/_6tATWICmLi0/SkR_B2QuYuI/AAAAAAAAAj0/bynqeWR1w24/s400/mj.jpeg" alt="" id="BLOGGER_PHOTO_ID_5351541926945252066" border="0" /&gt;&lt;/a&gt;A bitter sweet day.. very sad to hear about Michael Jackson, yet very proud of our staff at &lt;a href="http://www.mega1043.com/"&gt;MEGA 104.3&lt;/a&gt; for the way they mobilized and reported on the tragedy. Beau Duran our PD articulated things well in a memo to the staff.&lt;br /&gt;&lt;br /&gt;&lt;blockquote style="font-style: italic;"&gt;&lt;span style="font-weight: bold;"&gt;"As you know Michael Jackson died today in LA. We went into immediate tribute mode as soon as the news broke. I want to take a moment to thank Angie for staying on top of the story all day and hanging out late to stay on the air with me, J.B. for calling in with updates as the news broke and Alex for coming in this afternoon to share some memories and play some of MJ’s greatest songs.&lt;/span&gt;&lt;br /&gt;&lt;br /&gt; &lt;span style="font-weight: bold;"&gt;Moving forward Friday and this weekend we are not going to stop paying tribute to Mega’s most well known artist. On Friday morning Alex will be doing his thing from 5-8. I will handle the 8AM hour and from that point until 5PM we will be spicing in a handful of MJ songs each hour along with our normal rotation. Perry is going to do a special all MJ Old School workout. At 5PM we’re going to start a “King of Pop” weekend where we will do basically the same thing. Play a few MJ records each hour amongst our normal scheduling thru Sunday afternoon.&lt;/span&gt;   &lt;span style="font-weight: bold;"&gt;&lt;br /&gt;&lt;br /&gt;Throughout the course of the next few days, I want to make sure we are talking to our listeners on the air plenty. Getting their thoughts on MJ and remembering the world’s most successful artist together. Michael Jackson is OUR artist. We play more of his music than any other station in town.&lt;br /&gt;&lt;br /&gt;EVERY one of our listeners grew up with Michael. He was truly a member of the Mega family and we should act likewise on the air. For the next few days we are not a radio station. We are a vehicle to let our listeners have a voice. We need to turn off the “DJ” in us and just have a conversation with people. Open up and talk about how this affects you...let the listeners in and they will do the same".&lt;/span&gt;&lt;/blockquote&gt;&lt;span style="font-weight: bold;"&gt;&lt;/span&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-4808022074759808066?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/3GZkna2w2kE" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/3GZkna2w2kE/bitter-sweet-day-michael-jackson.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://4.bp.blogspot.com/_6tATWICmLi0/SkR_B2QuYuI/AAAAAAAAAj0/bynqeWR1w24/s72-c/mj.jpeg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2009/06/bitter-sweet-day-michael-jackson.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-2369368342382408142</guid><pubDate>Wed, 29 Apr 2009 06:24:00 +0000</pubDate><atom:updated>2009-04-28T23:31:05.529-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Body Positive</category><category domain="http://www.blogger.com/atom/ns#">Southwest Center for HIV/AIDS</category><title>RESERVE YOUR GALA TICKETS TODAY...WE'LL PUT YOU AT A FUN TABLE!</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_6tATWICmLi0/SffzANB0LGI/AAAAAAAAAjs/gI6PlC3EtvU/s1600-h/night+for+life.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 280px; height: 258px;" src="http://2.bp.blogspot.com/_6tATWICmLi0/SffzANB0LGI/AAAAAAAAAjs/gI6PlC3EtvU/s400/night+for+life.jpg" alt="" id="BLOGGER_PHOTO_ID_5329995868839095394" border="0" /&gt;&lt;/a&gt;As many of you know, I am on the board of the Southwest Center for HIV/AIDS. Please join Fran and I May 9th for the center’s annual Night for Life Gala.&lt;br /&gt;&lt;h3&gt;Night For Life 2009: Building on the Past, Building For the Future&lt;/h3&gt;                                &lt;p&gt;Night for Life is the Southwest Center for HIV/AIDS's annual black-tie gala featuring silent and live auctions, dinner and live entertainment. The 14th annual event, chaired by Lisa Molina and Tom Betz with honorary chair Janice Borovay Montana, focuses on building capacity to expand programs and services to fight HIV/AIDS and support those who are impacted. The gala will be held on Saturday, May 9th, 2009 at The Phoenician. Entertainment will be provided by Tony award winner and actor Harvey Fierstein.&lt;/p&gt;                                &lt;p&gt;Tickets start at $350 and tables of 10 at $3,500. For more information about Night for Life, to make a donation to the auction or to purchase tickets or a table, please contact the Southwest Center for HIV/AIDS Development Team at (602) 307-5330 or e-mail Helen Tanner at &lt;a href="mailto:htanner@swhiv.org"&gt;htanner@swhiv.org&lt;/a&gt;. To purchase tickets online, please choose from the secure PayPal options below. To purchase multiple tickets or a table of 10, simply change the quantity of tickets purchased on the paypal screen.&lt;br /&gt;&lt;/p&gt;&lt;div class="UIIntentionalStory_Header"&gt;&lt;h3 style="font-weight: normal;" class="UIIntentionalStory_Message"&gt;&lt;span style="font-size:100%;"&gt;The Gala is lots of fun with great people. Your attendance will support a great organization. If you can’t attend the event, please consider purchasing a raffle ticket for a Luxurious Sedona Retreat. Here is a link for more information.&lt;a href="http://www.swhiv.org/" onmousedown="'UntrustedLink.bootstrap($(this)," target="_blank" rel="nofollow"&gt; Click here for more info: http://www.swhiv.org/&lt;/a&gt;&lt;br /&gt;&lt;/span&gt;&lt;/h3&gt;&lt;h3 class="UIIntentionalStory_Message"&gt;&lt;span style="font-weight: normal;font-size:100%;" &gt;Thanks in advance and we hope to see you on the 9th.  Please feel free to call me or email me for more info.&lt;/span&gt;&lt;/h3&gt;&lt;h3 class="UIIntentionalStory_Message"&gt;&lt;br /&gt;MM&lt;br /&gt;&lt;/h3&gt;&lt;/div&gt;&lt;div class="UIStoryAttachment"&gt;&lt;div class="UIStoryAttachment_Media UIStoryAttachment_MediaSingle"&gt;&lt;div class="UIMediaItem"&gt;&lt;a href="http://www.facebook.com/event.php?eid=74852099355&amp;amp;ref=nf" onclick="'ft("&gt;&lt;div class="UIMediaItem_Wrapper" style=""&gt;&lt;br /&gt;&lt;/div&gt;&lt;/a&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="UIStoryAttachment_Title"&gt;&lt;a href="http://www.facebook.com/event.php?eid=74852099355&amp;amp;ref=nf" onclick="'ft("&gt;RESERVE YOUR GALA TICKETS TODAY...WE'LL PUT YOU AT A FUN TABLE!&lt;/a&gt;&lt;/div&gt;&lt;div class="UIStoryAttachment_Caption"&gt;THE APOTHECARY SHOPS NIGHT FOR LIFE BLACK TIE GALA&lt;/div&gt;&lt;div class="UIStoryAttachment_Table"&gt;&lt;div&gt;&lt;span class="UIStoryAttachment_Label"&gt;Venue:&lt;/span&gt;&lt;span class="UIStoryAttachment_Value"&gt;The Phoenician Resort&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span class="UIStoryAttachment_Label"&gt;Time:&lt;/span&gt;&lt;span class="UIStoryAttachment_Value"&gt;6:00PM Saturday, May 9th&lt;/span&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-2369368342382408142?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/RCh157Ip2lw" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/RCh157Ip2lw/reserve-your-gala-tickets-todaywell-put.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://2.bp.blogspot.com/_6tATWICmLi0/SffzANB0LGI/AAAAAAAAAjs/gI6PlC3EtvU/s72-c/night+for+life.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2009/04/reserve-your-gala-tickets-todaywell-put.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-896019304590306082</guid><pubDate>Wed, 04 Mar 2009 05:48:00 +0000</pubDate><atom:updated>2009-03-03T23:08:12.947-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">wakeesheet</category><title>wakeesheet.com</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_6tATWICmLi0/Sa4Z0lecjkI/AAAAAAAAAe8/4TmrAOPUPTk/s1600-h/wakeelogo.JPG"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 400px; height: 61px;" src="http://3.bp.blogspot.com/_6tATWICmLi0/Sa4Z0lecjkI/AAAAAAAAAe8/4TmrAOPUPTk/s400/wakeelogo.JPG" alt="" id="BLOGGER_PHOTO_ID_5309209401920097858" border="0" /&gt;&lt;/a&gt;I have a lot of friends who email me crazy stuff each week.  I decided that I would start a blog that included the best of the wakee stuff that I get .  Thus, the creation of &lt;a href="http://www.wakeesheet.com/"&gt;www.wakeesheet.com.&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;This is a collection of pictures, articles, emails, stories, videos etc.  There is no political agenda here and posts might not be politically correct.  They are just things that I find interesting, funny and thought provoking!&lt;br /&gt;&lt;br /&gt;If you would like to contribute to the blog, send your wakee stuff to me at wakeesheet@gmail.com.&lt;br /&gt;&lt;br /&gt;Tell your friends, family, neighbors and coworkers about the site....... sign up on your news readers or get the blog emailed to you every time it is updated.&lt;br /&gt;&lt;br /&gt;Enjoy!&lt;br /&gt;&lt;br /&gt;mm&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-896019304590306082?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/gwxmmJjJ_jw" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/gwxmmJjJ_jw/wakeesheetcom.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_6tATWICmLi0/Sa4Z0lecjkI/AAAAAAAAAe8/4TmrAOPUPTk/s72-c/wakeelogo.JPG" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2009/03/wakeesheetcom.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-7655089127253960982</guid><pubDate>Wed, 25 Feb 2009 05:43:00 +0000</pubDate><atom:updated>2009-02-24T23:00:00.936-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">canada</category><category domain="http://www.blogger.com/atom/ns#">radio</category><category domain="http://www.blogger.com/atom/ns#">research</category><category domain="http://www.blogger.com/atom/ns#">jaye albriegt</category><title>Good News From Our Friends to the North</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_6tATWICmLi0/SaTdTseOZlI/AAAAAAAAAeE/5hA_r8VuH4Y/s1600-h/canada.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 268px; height: 134px;" src="http://3.bp.blogspot.com/_6tATWICmLi0/SaTdTseOZlI/AAAAAAAAAeE/5hA_r8VuH4Y/s400/canada.jpg" alt="" id="BLOGGER_PHOTO_ID_5306609591374472786" border="0" /&gt;&lt;/a&gt;Radio consultant Jaye Albright, highlights in her &lt;a href="http://aoprep.blogspot.com/"&gt;Breakfast Blog,&lt;/a&gt; recent findings from &lt;a href="http://www.rmb.ca/researchstudies.aspx"&gt;Canada's Radio Marketing Bureau.&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;This research is pretty consistent with our own &lt;a href="http://rab.com/"&gt;RAB's &lt;/a&gt;findings as well.&lt;br /&gt;&lt;br /&gt;Great info for radio sellers everywhere!&lt;br /&gt;&lt;span style="font-size:100%;"&gt;&lt;a style="font-weight: bold;" href="http://www.rmb.ca/researchstudies.aspx"&gt;&lt;blockquote&gt;&lt;/blockquote&gt;2009 Foundation Research: Radio connects anytime, anywhere&lt;/a&gt;: &lt;/span&gt; According to the annual &lt;a style="font-weight: bold;" href="http://www.broadcastermagazine.com/issues/ISArticle.asp?id=95924&amp;amp;issue=02112009"&gt;Foundation Research study of 1,012 Canadians, radio reaches 90% of adults 18+ every week&lt;/a&gt;. Lifestyle plays a big role in radio’s performance - the more active you are the more radio you listen to; working Canadians, parents and the affluent are all above average in terms of radio tuning with weekly reach of 94% or better. &lt;blockquote&gt;&lt;span style="font-style: italic;"&gt;“Radio plays an integral part in everyday life; it accompanies every activity, from driving and working to surfing online. No other single media can match radio for its versatility, audience characteristics and its unique ability to reach consumers anytime, anywhere.” -- &lt;a style="font-weight: bold;" href="http://www.blogger.com/www.foundationresearchgroup.com"&gt;Chris Bandak of Foundation Research&lt;/a&gt;.&lt;/span&gt; &lt;/blockquote&gt;&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_p9cTbahrEV0/SZRkg9_qcjI/AAAAAAAAAiI/v8ixK938AZY/s1600-h/Picture+3.png"&gt;&lt;img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 246px; height: 142px;" src="http://4.bp.blogspot.com/_p9cTbahrEV0/SZRkg9_qcjI/AAAAAAAAAiI/v8ixK938AZY/s400/Picture+3.png" alt="" id="BLOGGER_PHOTO_ID_5301973178882093618" border="0" /&gt;&lt;/a&gt;Highlights of the study include:&lt;br /&gt;&lt;br /&gt;· 81% of adults listen to radio daily, second only to TV in reach potential. The percentage listening increases to 84% or more for working adults, wealthy Canadians and women with children.&lt;br /&gt;&lt;br /&gt;· For 83% of adults, radio use in 2008 increased or stayed the same as the previous year; that percentage is equal to the internet and higher than newspapers (79%) and TV (76%). The main reasons for increased tuning are more time spent in car, longer commutes and the ability to listen at work.&lt;br /&gt;&lt;br /&gt;· Adults spend more time with radio than any other media during a typical work day. They listen to traditional radio an average of 125 minutes and online radio for 34 minutes. Radio’s total of 159 minutes is 23% more than TV and approximately double that of the Internet.&lt;br /&gt;&lt;br /&gt;&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_p9cTbahrEV0/SZRkbVLEzaI/AAAAAAAAAiA/O954eY1h9Ds/s1600-h/Picture+1.png"&gt;&lt;img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 400px; height: 193px;" src="http://4.bp.blogspot.com/_p9cTbahrEV0/SZRkbVLEzaI/AAAAAAAAAiA/O954eY1h9Ds/s400/Picture+1.png" alt="" id="BLOGGER_PHOTO_ID_5301973082024758690" border="0" /&gt;&lt;/a&gt;·  Radio accompanies Canadians throughout their busy day.&lt;br /&gt;&lt;br /&gt;-  70% of Canadians listen to radio on the drive to work, school or shopping&lt;br /&gt;-  Radio ranks highest of all media reaching consumers prior to a shopping occasion&lt;br /&gt;-  36% listen to radio while surfing the internet &lt;blockquote&gt;&lt;/blockquote&gt;&lt;blockquote&gt;&lt;/blockquote&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-7655089127253960982?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/Fr2SJdhkt90" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/Fr2SJdhkt90/good-news-from-our-friend-to-north.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_6tATWICmLi0/SaTdTseOZlI/AAAAAAAAAeE/5hA_r8VuH4Y/s72-c/canada.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2009/02/good-news-from-our-friend-to-north.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-8507330725118645432</guid><pubDate>Thu, 05 Feb 2009 02:35:00 +0000</pubDate><atom:updated>2009-02-04T20:26:45.118-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Superbowl</category><category domain="http://www.blogger.com/atom/ns#">Disney</category><category domain="http://www.blogger.com/atom/ns#">customer service</category><title>Over The Top Service</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_6tATWICmLi0/SYpaxzR0EgI/AAAAAAAAAd0/OaPwWg5wE5s/s1600-h/waltTable.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 150px; height: 182px;" src="http://4.bp.blogspot.com/_6tATWICmLi0/SYpaxzR0EgI/AAAAAAAAAd0/OaPwWg5wE5s/s400/waltTable.jpg" alt="" id="BLOGGER_PHOTO_ID_5299147723179823618" border="0" /&gt;&lt;/a&gt;Fran and I were fortunate enough to attend the Superbowl this past weekend in Tampa.  We stayed in Orlando at the Yacht Club at Disney World.   While the outcome of the game wasn't what we hoped for, the service at the resort was more than we expected.&lt;br /&gt;&lt;br /&gt;The people at Disney have authored the book on total customer service.   From the moment we pulled into the resort we were greeted and treated like a valued guest.  Everyone from the doorman to the maids in the hall always had  big smiles,  said hello followed by the  statement, "Have a Magical Day".&lt;br /&gt;&lt;br /&gt;What was most refreshing was how the staff would go above and beyond to cater to your every need.  I had left the  battery charger to my camera at home.  I went to the front desk to see where the nearest store was to go buy one.  The front desk manager said that they have a whole basket of chargers behind the desk and she would check to see if they had one that would work for my camera.  Unfortunately they did not have one that worked for my Canon camera.&lt;br /&gt;&lt;br /&gt;What she did next, blew me away.   She said that she had a Canon camera at home and that she would be more than happy to take my battery home with her, charge and return it to me the next morning, then loan me the charger for the duration of my visit.  I have never met this woman before in my life and I could not believe that she was willing to do that.  As it turned out her charger was for a different battery,  But just the thought that she was willing to do that for me was unbelievable.&lt;br /&gt;&lt;br /&gt;The good news was that the battery lasted all weekend and we got some great pictures from the parties we attended and the game.&lt;br /&gt;&lt;br /&gt;My battery experience was followed up with another great experience I had looking for a pool party at the resort.  I had mistakenly gone to the wrong pool ( I think that there were three pools there).   I asked the maintenance man at the pool for directions to the correct location.  Instead of giving me directions, he personally escorted my to the right pool.   Wow!!&lt;br /&gt;&lt;br /&gt;The front desk manager did not have to offer to charge my battery for me and the maintenance man did not have to escort me to the right location.  But they did and that is why Disney is a huge success and has an incredible reputation for customer service.&lt;br /&gt;&lt;br /&gt;Disney has even created a cottage industry on business and customer service through the &lt;a href="http://www.disneyinstitute.com/"&gt;Disney Institute&lt;/a&gt; where you "Experience the Business Behind the Magic"&lt;br /&gt;&lt;br /&gt;In business, we should go the extra mile, it goes a long way and yields BIG benefits!&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-8507330725118645432?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/rQoBPZZEUE4" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/rQoBPZZEUE4/over-top-service.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://4.bp.blogspot.com/_6tATWICmLi0/SYpaxzR0EgI/AAAAAAAAAd0/OaPwWg5wE5s/s72-c/waltTable.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2009/02/over-top-service.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-8981804656457584432</guid><pubDate>Fri, 23 Jan 2009 04:54:00 +0000</pubDate><atom:updated>2009-01-22T23:57:58.149-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">radio</category><category domain="http://www.blogger.com/atom/ns#">research</category><category domain="http://www.blogger.com/atom/ns#">music</category><category domain="http://www.blogger.com/atom/ns#">internet</category><category domain="http://www.blogger.com/atom/ns#">television</category><category domain="http://www.blogger.com/atom/ns#">politics</category><title>The "Multi Media" Inauguration By the Numbers</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_6tATWICmLi0/SXlfiWknVeI/AAAAAAAAAds/sQaN3r96Lpg/s1600-h/obama+inauguration.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 301px; height: 191px;" src="http://4.bp.blogspot.com/_6tATWICmLi0/SXlfiWknVeI/AAAAAAAAAds/sQaN3r96Lpg/s400/obama+inauguration.jpg" alt="" id="BLOGGER_PHOTO_ID_5294367880730072546" border="0" /&gt;&lt;/a&gt;I read with interest the "&lt;a href="http://tvbythenumbers.com/"&gt;TV By the Numbers website&lt;/a&gt;" today and they announced according to Nielsen ratings that &lt;strong&gt;&lt;span style="font-weight: normal;"&gt;The Obama inauguration was watched by 37.8 million, second only to Reagan’s 41.8 million in 1981.  The story went on to say that News websites at their peak had 5.4 million visitors at per minute at it's peak.&lt;br /&gt;&lt;br /&gt;Personally, I took advantage of all the different mediums on Inauguration Day.  In the morning on the way to work, I listened to the radio, in the office, I listened on the radio and I watched with great interest via the internet on my computer, back in the car on the way to an appointment, I was listening on the radio again.  As a side note there was absolutely NO traffic on the roads as I drove from downtown Scottsdale to downtown Phoenix during President Obama's speech.&lt;br /&gt;&lt;br /&gt;Throughout the day while not near a radio, TV or internet computer, I was checking the Inauguration news on various news websites through my Blackberry.  When I got home in the evening, I watched the entire inauguration and subsequent festivities (six hours)  on my DVR which I had recorded earlier in the day.&lt;br /&gt;&lt;br /&gt;Furthermore, I have been to &lt;a href="http://youtube.com/"&gt;youtube&lt;/a&gt; numerous times to watch President Obama's speech, the flub on his swearing in and the featured music from the Inauguration.&lt;br /&gt;&lt;br /&gt;According to the &lt;a href="http://washingtonpost.com/"&gt;Washington Post&lt;/a&gt;, while the Regan Inauguration of 1981 might of had more television viewers than Obama's, there were actually more viewers when you aggregate television and internet viewing?  Their math comes out to more than 49 million viewers.  I don't know if that even includes DVR/TiVo viewing too.&lt;br /&gt;&lt;br /&gt;Either way, It's official, we live in a multi-media world.  Even our new President carries a Blackberry!&lt;br /&gt;&lt;br /&gt;Here are the links to the stats:&lt;br /&gt;&lt;/span&gt;&lt;/strong&gt;&lt;a href="http://tvbythenumbers.com/2009/01/20/will-obama-break-1981-ronald-reagan-record-for-inauguration-nielsen-ratings/11134"&gt;&lt;br /&gt;Updated: Will Obama break 1981 Reagan record for inauguration Nielsen ratings? No.&lt;/a&gt;&lt;br /&gt;&lt;a href="http://tvbythenumbers.com/2009/01/20/will-obama-break-1981-ronald-reagan-record-for-inauguration-nielsen-ratings/11134"&gt;&lt;br /&gt;&lt;/a&gt;&lt;a href="http://tvbythenumbers.com/2009/01/20/will-obama-break-1981-ronald-reagan-record-for-inauguration-nielsen-ratings/11134"&gt;From Nixon to Bush 43: Presidential Inauguration Ratings&lt;/a&gt;&lt;br /&gt;&lt;h1 style="font-weight: normal;" class="asset-name"&gt;&lt;a href="http://www.alleyinsider.com/2009/1/obama-inauguration-5th-most-watched-net-event-ever"&gt;&lt;span style="font-size:100%;"&gt;Obama Inauguration 5th Most Watched Net Event Ever&lt;/span&gt;&lt;/a&gt;&lt;/h1&gt;&lt;a href="http://www.washingtonpost.com/wp-dyn/content/article/2009/01/21/AR2009012104094.html"&gt;&lt;span style="font-size:100%;"&gt;With Right Math, Inauguration Is Second to None&lt;/span&gt;&lt;/a&gt;&lt;span style="font-size:100%;"&gt;&lt;a href="http://blog.nielsen.com/nielsenwire/media_entertainment/from-nixon-to-bush-43-presidential-inauguration-ratings/"&gt;&lt;/a&gt;&lt;a rel="bookmark" title="Permanent Link: From Nixon To Bush 43: Presidential Inauguration Ratings"&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href="http://blog.nielsen.com/nielsenwire/media_entertainment/from-nixon-to-bush-43-presidential-inauguration-ratings/"&gt;&lt;/a&gt;&lt;a rel="bookmark" title="Permanent Link: From Nixon To Bush 43: Presidential Inauguration Ratings"&gt;&lt;/a&gt;&lt;/span&gt;Finally, I thought that the music during the Inauguration was extraordinary.   Here are the links to Aretha Franklin singing "America'   My Country Tis Of Thee" and "Air and Simple Gifts" arranged by John Williams for the Inauguration and preformed by Yo-Yo Ma, Itzhak Perlman, Anthony McGill &amp;amp; Gabriela Montero.&lt;br /&gt;&lt;br /&gt;Click on the links below to watch and listen:&lt;br /&gt;&lt;br /&gt;Aretha Franklin singing "America'   My Country Tis Of Thee"&lt;br /&gt;&lt;br /&gt;&lt;object width="425" height="344"&gt;&lt;param name="movie" value="http://www.youtube.com/v/a7c2lC9JlJo&amp;amp;hl=en&amp;amp;fs=1"&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;param name="allowscriptaccess" value="always"&gt;&lt;embed src="http://www.youtube.com/v/a7c2lC9JlJo&amp;amp;hl=en&amp;amp;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;"Air and Simple Gifts" arranged by John Williams and preformed by Yo-Yo Ma, Itzhak Perlman, Anthony McGill &amp;amp; Gabriela Montero.&lt;br /&gt;&lt;br /&gt;&lt;object width="425" height="344"&gt;&lt;param name="movie" value="http://www.youtube.com/v/02Ao9jyq5Vk&amp;amp;hl=en&amp;amp;fs=1"&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;param name="allowscriptaccess" value="always"&gt;&lt;embed src="http://www.youtube.com/v/02Ao9jyq5Vk&amp;amp;hl=en&amp;amp;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-8981804656457584432?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=NUtFzS4Lg2o:WiACMaw9CqQ:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=NUtFzS4Lg2o:WiACMaw9CqQ:63t7Ie-LG7Y"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=63t7Ie-LG7Y" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=NUtFzS4Lg2o:WiACMaw9CqQ:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=NUtFzS4Lg2o:WiACMaw9CqQ:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=NUtFzS4Lg2o:WiACMaw9CqQ:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/NUtFzS4Lg2o" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/NUtFzS4Lg2o/multi-media-inauguration-by-numbers.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://4.bp.blogspot.com/_6tATWICmLi0/SXlfiWknVeI/AAAAAAAAAds/sQaN3r96Lpg/s72-c/obama+inauguration.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2009/01/multi-media-inauguration-by-numbers.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-6786506813822117470</guid><pubDate>Tue, 13 Jan 2009 06:27:00 +0000</pubDate><atom:updated>2009-01-12T23:55:37.551-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">sale</category><category domain="http://www.blogger.com/atom/ns#">radio</category><title>Maximize Every Opportunity</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://1.bp.blogspot.com/_6tATWICmLi0/SWw40ieYm1I/AAAAAAAAAdk/ZZ5vLOGA_s4/s1600-h/maximize_front.gif"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 202px; height: 202px;" src="http://1.bp.blogspot.com/_6tATWICmLi0/SWw40ieYm1I/AAAAAAAAAdk/ZZ5vLOGA_s4/s400/maximize_front.gif" alt="" id="BLOGGER_PHOTO_ID_5290666137512090450" border="0" /&gt;&lt;/a&gt;As we start the new year, there seems to be a lot of discussion about rate integrity or lack there of at radio stations.  I wanted to share my opinion on the issue with you.&lt;br /&gt;&lt;br /&gt;For as long as I have been a sales manager or General Manager at radio stations, I have always had a simple philosophy about pricing our commercial inventory.  It is a philosophy that I have tried to instill with our team as well.  It is summed up in three words, “Maximize Every Opportunity”.&lt;br /&gt;&lt;br /&gt;This is a concept that I first learned in high school economics and then again in college.  Maximizing Every Opportunity is nothing more than the law of supply and demand.  If you have an abundance of inventory and limited pressure or demand, stimulate demand by adjusting your rates down until there is more pressure on your inventory, thus putting you in a sell out situation.  Conversely, if you have a limited inventory with heavy pressure, you raise your rates to slow down demand so you don’t sell out to soon.  In both cases, you are getting the highest rates based on the current conditions.  Thus, Maximizing Every Opportunity!&lt;br /&gt;&lt;br /&gt;This yield management concept is very similar to the pricing structure of the airlines, hotels and other industries that deal with products or services that are perishable.&lt;br /&gt;&lt;br /&gt;While I understood the laws of supply and demand it did not crystallize with me until my first sales managers’ job back at KOOL AM/FM in the mid 80’s.  It was amazing how this simple concept of “Maximizing Every Opportunity” actually generated additional revenue.   I'm not talking about an insignificant amount of revenue either.  I'm talking about serious money,  hundreds of thousands of dollars of distressed inventory that at other radio stations that prided themselves on rate integrity would have let this go unsold.  What we did then and continue to do today is give our customers a fair deal and the best rates and advertising packages based on the current station and market conditions.&lt;br /&gt;&lt;br /&gt;It is very interesting to see the way our competitors are reacting to the current economic climate and market conditions.  Stations in town that have always prided themselves on having rate integrity and driving the highest rates are suddenly realizing that in order to maximize their opportunity’s they have to attack the rate issue from both sides now by adjusting their rates (sometimes dramatically) to market conditions.&lt;br /&gt;&lt;br /&gt;This is smart on their part.  My only regret is that they finally figured it out!&lt;br /&gt;&lt;br /&gt;It goes without saying that in order to succeed in today’s economy you have to do all the right things.  You must have a product that gets results for clients, provide great customer service, be innovative with campaigns, creative, added value and so on.  But you also need to be nimble with your rate structure and “Maximize Every Opportunity” even if it means adjusting your rates lower.  In the long run, you win!&lt;br /&gt;&lt;br /&gt;Airlines have one day sales and last minute e-saver fares, why cant radio stations be able to do the same.  They can, and the smart operators do!&lt;br /&gt;&lt;br /&gt;Jim Taszarek has had some discussions both pro and con on this topic in his daily news letters.  subscribe &lt;a href="http://tazmedia.com/"&gt;here:&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-6786506813822117470?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/R3pm4Dc7Ii4" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/R3pm4Dc7Ii4/maximize-every-opportunity.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://1.bp.blogspot.com/_6tATWICmLi0/SWw40ieYm1I/AAAAAAAAAdk/ZZ5vLOGA_s4/s72-c/maximize_front.gif" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2009/01/maximize-every-opportunity.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-8286902656121076392</guid><pubDate>Thu, 01 Jan 2009 05:50:00 +0000</pubDate><atom:updated>2008-12-31T22:51:22.587-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">holidays</category><title>Happy New Year!</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_6tATWICmLi0/SVxZtIATpsI/AAAAAAAAAdc/FEbvvRjsTMo/s1600-h/2009.jpg"&gt;&lt;img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 400px; height: 264px;" src="http://2.bp.blogspot.com/_6tATWICmLi0/SVxZtIATpsI/AAAAAAAAAdc/FEbvvRjsTMo/s400/2009.jpg" alt="" id="BLOGGER_PHOTO_ID_5286198694403876546" border="0" /&gt;&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-8286902656121076392?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=jvHJe6jRvT4:8KZgM68JRwQ:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=jvHJe6jRvT4:8KZgM68JRwQ:63t7Ie-LG7Y"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=63t7Ie-LG7Y" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=jvHJe6jRvT4:8KZgM68JRwQ:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=jvHJe6jRvT4:8KZgM68JRwQ:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=jvHJe6jRvT4:8KZgM68JRwQ:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/jvHJe6jRvT4" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/jvHJe6jRvT4/happy-new-year.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://2.bp.blogspot.com/_6tATWICmLi0/SVxZtIATpsI/AAAAAAAAAdc/FEbvvRjsTMo/s72-c/2009.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/12/happy-new-year.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-5377437427540402632</guid><pubDate>Sun, 28 Dec 2008 15:41:00 +0000</pubDate><atom:updated>2008-12-28T19:45:22.869-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">electronics</category><category domain="http://www.blogger.com/atom/ns#">bestbuy</category><category domain="http://www.blogger.com/atom/ns#">customer service</category><category domain="http://www.blogger.com/atom/ns#">fry's</category><title>The Day the "Geeks" Stole Christmas!</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://demotivateus.com/"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 400px; height: 320px;" src="http://1.bp.blogspot.com/_6tATWICmLi0/SVetFA53G2I/AAAAAAAAAdU/48n1B2Gd-OY/s400/geek-squad-demotivational-poster.jpg" alt="" id="BLOGGER_PHOTO_ID_5284882989396204386" border="0" /&gt;&lt;/a&gt;The unthinkable happened on Christmas Eve, my home computer crashed!  I diagnosed the problem and determined that it was the power supply that had failed.&lt;br /&gt;&lt;br /&gt;I patiently waited until the day after Christmas and went to the nearby BestBuy  on 90th and Shea and bought a replacement power supply first thing Friday morning.  While in there I saw their Geek Squad department.  I asked them If I could bring in the computer and have them replace the power supply for me if I had problems.  They said they could and it would cost fifty dollars.&lt;br /&gt;&lt;br /&gt;I took the new power supply home, mounted it into the computer and then got thoroughly confused on where the half dozen or so cables went to.  Instead of sitting down and reading the directions, I decided I was going to give my self a holiday present and take the computer back to the "Geeks" at BestBuy and have them install it for me.  That is when the nightmare compounded!&lt;br /&gt;&lt;br /&gt;I brought the computer to them, I had already opened the case and mounted the power supply.  All they had to do was connect the wires.  The first thing I noticed when I got there was a sense of arrogance by the "Geeks".  They told me that they would first have to clean the computer before they installed the power supply.  That cost an additional twenty dollars added to the fifty that it was going to cost for the install.  I was not happy but saw that I did not have a choice and agreed to the frivolous up-charge.   When asked when I could expect the computer back they were ambivalent and said they were not sure but that I should have it within 24 hours.&lt;br /&gt;&lt;br /&gt;I went home and late in the afternoon I received a call and email from the Geeks.  My computer was ready.&lt;br /&gt;&lt;br /&gt;This will come as no surprise to you, Fran was out shopping.  I called her and asked her if she could pick the computer up on her way home.  She said no problem.  An hour later, she called from BestBuy.  They would not release the computer to her.  They said she needed the receipt.  She asked if they could put me on the phone to authorize it?  They said no and were quite rude to her.&lt;br /&gt;&lt;br /&gt;At around six-thirty Firday night I made it back to BestBuy and picked up the computer.  Took it home, plugged it in checked my email and updated some software which required that I restart the computer.  To my surprise, the computer would not restart.  The power was on, but it would not boot up.  Not Happy!!!!&lt;br /&gt;&lt;br /&gt;I unplugged all the cables and went back to BestBuy and talked to the arrogant "Geeks".  They looked at the computer and said that the CPU fan was bad, the CPU was overheating and was shutting down the system.  I told them that I thought that it was strange that before they cleaned the computer everything was working fine and now the fan is bad.  They could care less and would take no responsibility for the fan going bad.  I think that when they cleaned the computer with their compressed air something lodged in the fan motor causing it to fail.  I asked them if they had a fan to replace it with and they said no and that I should go to Fry's electronics and get one and if I wanted they could install it for me for an additional sixty dollars.&lt;br /&gt;&lt;br /&gt;I'm getting unhappier as the moments pass.  On the bright side, Jude one of the "Alien Geeks" was actually compassionate towards my cause, he was pleasant and helpful, he tried to resurrect the fan but could not.  He was nice enough to remove the fan for me so I could take it to Fry's and get it replaced.&lt;br /&gt;&lt;br /&gt;A Breath of Fresh Air:&lt;br /&gt;&lt;br /&gt;I came home called the Fry's in Tempe to see what time they would be open until and if they had the part.  When I called the young man that answered the phone said they closed in fifteen minutes at nine pm.  He could not have been nicer of more helpful. He checked his inventory and saw that they did not have the part in stock but had it online and at their Phoenix store, the cost was ten dollars.  He gave me the skew number and said I could order it online and have it ready for pickup in Phoenix first thing in the morning.   My plan was to pick up the part,  return home and install it myself.  This was a project that I felt I could handle.&lt;br /&gt;&lt;br /&gt;I went online, ordered the part and was off to Fry's first thing Saturday morning.  When I arrived I was greeted by an associate who directed me to the checkout line to pick up the fan.  I decided that I would walk around the store for a while and look at all the computers, electronics, gadgets, software and more before I checked out.&lt;br /&gt;&lt;br /&gt;In my travels through the store, I saw that Fry's has their own tech support and repair service similar to BestBuy.  I stopped by the counter and once again was greeted by a friendly associate.  I recounted my nightmare to him and asked him if they could install the fan for me and how much it would cost.  He said they could, it would cost thirty dollars (half of what the geeks wanted to charge me) and take about fifteen minutes.  Oddly enough, the computer was still in the back of my car from the night before, I brought it in, picked up the part and had them install it for me.&lt;br /&gt;&lt;br /&gt;When I came back fifteen minutes later the computer was ready, the associate plugged it on for me and showed me that it was working fine.  My nightmare was now over.&lt;br /&gt;&lt;br /&gt;Back in May I wrote about the great customer service that Fry's has.  I learned my lesson, I should have gone to Fry's first.  To me, BestBuy is just like the corner convenience store.  You pay a premium and the customer service is lousy.  Do yourself a favor, take the extra time and go to Fry's.  They have great customer service, a larger inventory, better variety and their prices are the best in town.&lt;br /&gt;&lt;br /&gt;The irony of the story is, I gave a few BestBuy gift cards as holiday presents this year.  In retrospect, that is like putting coal in someone's stocking!&lt;br /&gt;&lt;br /&gt;Learn from my mistake go to &lt;a href="http://www.frys.com/"&gt;Fry's&lt;/a&gt;!!!!&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-5377437427540402632?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/dh87oYRFRNU" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/dh87oYRFRNU/day-geeks-stole-christmas.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://1.bp.blogspot.com/_6tATWICmLi0/SVetFA53G2I/AAAAAAAAAdU/48n1B2Gd-OY/s72-c/geek-squad-demotivational-poster.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/12/day-geeks-stole-christmas.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-8005165749756216494</guid><pubDate>Thu, 25 Dec 2008 14:42:00 +0000</pubDate><atom:updated>2008-12-25T07:46:52.603-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">holidays</category><title>Happy Holidays</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_6tATWICmLi0/SVOcfQZrEKI/AAAAAAAAAdM/jk4hb0h9830/s1600-h/happy-holidays3.jpg"&gt;&lt;img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 400px; height: 309px;" src="http://2.bp.blogspot.com/_6tATWICmLi0/SVOcfQZrEKI/AAAAAAAAAdM/jk4hb0h9830/s400/happy-holidays3.jpg" alt="" id="BLOGGER_PHOTO_ID_5283738848628248738" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div style="text-align: center;"&gt;&lt;span style="font-size:180%;"&gt;&lt;span style="color: rgb(51, 51, 153); font-weight: bold;"&gt;All The Best To You and Yours!&lt;/span&gt;&lt;/span&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-8005165749756216494?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/RIW-OEkVL_8" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/RIW-OEkVL_8/happy-holidays.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://2.bp.blogspot.com/_6tATWICmLi0/SVOcfQZrEKI/AAAAAAAAAdM/jk4hb0h9830/s72-c/happy-holidays3.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/12/happy-holidays.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-597573900618811653</guid><pubDate>Thu, 18 Dec 2008 02:01:00 +0000</pubDate><atom:updated>2008-12-17T20:09:57.921-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">video</category><category domain="http://www.blogger.com/atom/ns#">Family</category><category domain="http://www.blogger.com/atom/ns#">restaurant</category><category domain="http://www.blogger.com/atom/ns#">movies</category><category domain="http://www.blogger.com/atom/ns#">music</category><category domain="http://www.blogger.com/atom/ns#">holidays</category><title>Chinese Food on Christmas</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_6tATWICmLi0/SUm9230Yq8I/AAAAAAAAAc8/U71NpmLLPhw/s1600-h/chopstix.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 180px; height: 203px;" src="http://3.bp.blogspot.com/_6tATWICmLi0/SUm9230Yq8I/AAAAAAAAAc8/U71NpmLLPhw/s400/chopstix.jpg" alt="" id="BLOGGER_PHOTO_ID_5280960788462873538" border="0" /&gt;&lt;/a&gt;With the holidays around the corner, I'm reminded of the first Christmas that I can remember.  I must of been four or five and we lived in an apartment in Skokie, Illinois.  What I remember most of all was that it was getting late (or at least it was late for me) and we were sitting in living room.  My mother had left out milk and a sandwich for Santa Clause and my parents wanted me to go to bed.  The next thing I know is that I hear bells jingling outside the window.  My folks say you must get to bed so Santa Clause can come.  I went to bed and remember waking up early the next morning, half the milk was gone and the sandwich had a bite taken out of it.  I remember that Santa Clause brought me a big, red fire truck that year.&lt;br /&gt;&lt;br /&gt;It wasn't until years later that I found out that their wasn't a Santa Clause and I discovered that the bells jingling were actually coming from my uncle Jay who was out side the window.&lt;br /&gt;&lt;br /&gt;As the years went on and my brother and I got older, we did not celebrate Christmas, we celebrated Hanukkah.   On Christmas day we would typically be with friends,  go to the movies and either go to, or carry out Chinese food.  That tradition has stuck and forty years later Fran and I do the same thing with the girls.&lt;br /&gt;&lt;br /&gt;Imagine my delight the other day when Ellen Brown posted this video by &lt;a href="http://www.myspace.com/brandonharriswalker"&gt;Brandon Walker&lt;/a&gt; on facebook.  Enjoy!&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;object width="425" height="344"&gt;&lt;param name="movie" value="http://www.youtube.com/v/w1uZ_W7atDE&amp;amp;hl=en&amp;amp;fs=1"&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;param name="allowscriptaccess" value="always"&gt;&lt;embed src="http://www.youtube.com/v/w1uZ_W7atDE&amp;amp;hl=en&amp;amp;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;br /&gt;&lt;br /&gt;As long as we are in the Holiday spirit, Sydney and I were watching the movie &lt;a href="http://www.sonypictures.com/homevideo/thischristmas/"&gt;This Christmas &lt;/a&gt;with Chris Brown.  It was a cute movie.  What I enjoyed the most was Chris Brown singing  "This Christmas".  This is my new favorite Christmas song.&lt;br /&gt;&lt;br /&gt;Watch the music video here.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;object width="425" height="344"&gt;&lt;param name="movie" value="http://www.youtube.com/v/JEETviNu_VM&amp;amp;hl=en&amp;amp;fs=1"&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;param name="allowscriptaccess" value="always"&gt;&lt;embed src="http://www.youtube.com/v/JEETviNu_VM&amp;amp;hl=en&amp;amp;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;br /&gt;&lt;br /&gt;On a much more serious note, it is tough out there right now.  Not only in the broadcasting industry but in just about every other industry as well.   Radio consultant &lt;a href="http://tazmedia.com/"&gt;Jim Taszarek&lt;/a&gt; had a heart felt post in his "Daily News and Tips" email on November 25th.&lt;br /&gt;&lt;br /&gt;The headline was "Layoffs and Thanksgiving".  The message is just as powerful for the holidays as it was for Thanksgiving.&lt;br /&gt;&lt;br /&gt;This is what Jim had to say.......&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;&lt;/span&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;&lt;/span&gt;&lt;blockquote&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Want to feel good over Thanksgiving weekend?  I know two anonymous heroes; a MM and a GM who didn't choose, but were required to lay off some people in the last couple months. One is having a Thanksgiving Dinner for them and their families. Another gave up frequent flyer miles for a former jock to see her mom. That is so cool.  &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;If you're at a station that had recent layoffs, but you still have a gig, let's take a moment to discuss our departed brothers and sisters.  Things they might be able to use . . . &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;A Call &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Ideas for where to look for a gig. &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Babysitting&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Rides for kids &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Copying&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Borrowing a laptop&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Car repair - but mostly  . . . &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Your Attention&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Your Time &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Your Concern&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Your Friendship&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;Your Encouragement&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;This will help both of you to be grateful on Thanksgiving.&lt;/span&gt;&lt;br /&gt;&lt;/blockquote&gt;&lt;br /&gt;&lt;br /&gt;Sign up for Taz's news letter &lt;a href="http://www.firedrummarketing.com/public_member_add.jsp?clientid=Qo1PRlHTk%2FUIwqLy8xZ04Q%3D%3D&amp;amp;campaignid2=&amp;amp;campaignid2_issue_no=&amp;amp;ex_date=&amp;amp;messageid=Mc4v42ZYRRKH0YairMhF6Q%3D%3D&amp;amp;memberid=KuDdKxvyhltMyPH%2FkPHbFA%3D%3D&amp;amp;sendingid=IlW7C1wOIxweh%2F575zlp2w%3D%3D&amp;amp;campaignid=9zZTimCsSyTzlgzjOl6Ztg%3D%3Dw.easelphoto.com/"&gt;here&lt;/a&gt;.  It is a must read for radio people.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;&lt;blockquote&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-style: italic;"&gt;&lt;blockquote&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-style: italic;"&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/blockquote&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/blockquote&gt;&lt;br /&gt;&lt;/span&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-597573900618811653?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/FmZkdynGEPI" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/FmZkdynGEPI/chinese-food-on-christmas.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_6tATWICmLi0/SUm9230Yq8I/AAAAAAAAAc8/U71NpmLLPhw/s72-c/chopstix.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/12/chinese-food-on-christmas.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-4457706752725257424</guid><pubDate>Sat, 06 Dec 2008 18:19:00 +0000</pubDate><atom:updated>2008-12-25T22:12:07.886-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">chicago</category><category domain="http://www.blogger.com/atom/ns#">steve dahl</category><category domain="http://www.blogger.com/atom/ns#">radio</category><category domain="http://www.blogger.com/atom/ns#">Family</category><title>Steve Dahl's Influence</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_6tATWICmLi0/STrQWZctcbI/AAAAAAAAAc0/I4pffmvnl48/s1600-h/stevedahl.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 140px; height: 206px;" src="http://3.bp.blogspot.com/_6tATWICmLi0/STrQWZctcbI/AAAAAAAAAc0/I4pffmvnl48/s400/stevedahl.jpg" alt="" id="BLOGGER_PHOTO_ID_5276758996624961970" border="0" /&gt;&lt;/a&gt;I just read in the radio trades that Chicago radio personality Steve Dahl has been let go by CBS radio.  He had been heard 5-9 a.m. weekdays on WJMK-FM 104.3 (Jack FM).&lt;br /&gt;&lt;br /&gt;Steve Dahl was just starting out in Chicago radio when I was in finishing high school in 1978.  Steve Dahl was one of the first "Shock Jocks" that I remember listening too.&lt;br /&gt;&lt;br /&gt;Chicago Tribune media columnist Phil Rosenthal writes about Dahl's departure and the departure of other high profile / high paid media  personalities in Chicago and around the country.  A very interesting and insightful read.  Read it&lt;a href="http://www.chicagotribune.com/business/chi-sat-expensive-jocks-dec06,0,2545887.story"&gt; here:&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; color: rgb(255, 0, 0);"&gt;UPDATE:&lt;/span&gt;&lt;br /&gt;Here is another post by Phil Rosenthal.  Read it &lt;a href="http://newsblogs.chicagotribune.com/towerticker/2008/12/steve-dahl-out.html"&gt;here:&lt;/a&gt;&lt;br /&gt;Here is the link to Steve Dahl's website. &lt;a href="http://www.dahl.com/"&gt;www.dahl.com&lt;/a&gt;&lt;a href="http://www.dahl.com/"&gt;&lt;br /&gt;&lt;/a&gt;&lt;br /&gt;Personally, I vividly remember driving with with my father somewhere listening to Dahl in the car (my choice not his) .  Dahl was detailing a story about the tragic death of a young woman who had died during a love making session with her boyfriend.  He went on to say that when the doctors performed the autopsy, they determined that she had choked to death and discovered a foreign substance in her throat (interesting).  I remember the story, but don't remember how my father reacted.  I was a bit embarrassed and am sure he was too.  I was biting my tongue so I would not laugh hysterically.  (Hey, what do you want?  I was 18 and this was locker room humor at it's best)&lt;br /&gt;&lt;br /&gt;Dahl was funny, topical, crude and he certainly new how to relate to a young male audience at the time.&lt;br /&gt;&lt;br /&gt;Believe it or not, the car incident with my father in 1978 has helped me formulate some of the on-air philosophies that help guide me today.   When targeting young males the content of the show is one thing.  When targeting people that have young kids in the car with them, acceptable content is quite different.   I suggest to our programmer and jocks on MEGA, an adult 25-54, family oriented station that we should not broadcast any content that would embarrass a parent while listening with their kids.&lt;br /&gt;&lt;br /&gt;On the flip side, I also feel that parents have to take responsibility for what is acceptable to listen to as well.   A case in point was just this week when I made the mistake of listening to POWER 98.3 in the morning while driving my eleven year old daughter to school.   POWER is going through some imaging and programming changes and I wanted to hear what was going on.&lt;br /&gt;&lt;br /&gt;The morning show was taking calls from listeners, asking them what happened to their first boy/girlfriend.   A girl called in and said her old boyfriend had been in jail for a while and when he came out he was into tattoos and piercings.  Today, he is a professional "Pecker Piercer".  Funny bit, not appropriate for an eleven year old.  Shame on me for listening to POWER with her in the car.  Needless to say, I had to explain what a "Pecker Piercer" was.  Embarrassing....&lt;br /&gt;&lt;br /&gt;Back in my EDGE days, when we carried Howard Stern, I would listen to him in the morning  while taking my oldest who at the time was four or five to daycare.  One day, I heard  a childs voice from the back seat say, "Daddy, that was a bad word"!  Oops, that was the last time I listened to Howard with her in the car.&lt;br /&gt;&lt;br /&gt;Both girls are probably scarred for life and will remember these incidents 30 years from now just like I remember Steve Dahl with my father...&lt;br /&gt;&lt;br /&gt;Dahl could also be funny without being crude.  After I moved to Arizona to attend ASU, Dahl  gained notoriety for executing one of the best radio promotions I can ever remember.  The Disco Demolition at Comisky  Park, the former home of the Chicago White Sox.  Dahl and the White Sox encouraged listeners to come to a Thursday night double header, bring a disco record and get in for ninety-eight cents. Dahl would blow the disco records up on the field in between the games.  The promotion was a success, thousands of listeners turned out with their old disco records.  When Dahl blew the records up, fans went crazy, they stormed the field and a small riot ensued.  Game two of the double header was canceled.  Not a great day for the White Sox organization, but an out of the park home run for Dahl and the radio station.  This put Dahl and WLUP on the map.&lt;br /&gt;&lt;br /&gt;The Chicago Tribune's P&lt;span class="story-byline"&gt;hil Vettel wrote a story about the Disco Demolition.  Read it &lt;/span&gt;&lt;a href="http://www.chicagotribune.com/news/politics/chi-chicagodays-disco-story,0,5949381.story"&gt;here:&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;Also, there is a great entry in Wikipedia detailing what led up to the demolition, the promotion and the aftermath.   Read the Wikipedia entry &lt;a href="http://en.wikipedia.org/wiki/Disco_Demolition_Night"&gt;here:&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;Finally,  Steve Dahl's wife Janet writes a blog titled &lt;a href="http://www.jntplnt.com/"&gt;Janet's Planet&lt;/a&gt;.  In her most recent entry she writes about Steve and his departure from WCKG.&lt;br /&gt;&lt;br /&gt;Here is an excerpt from her December 5th, 2008 entry...&lt;br /&gt;&lt;blockquote style="font-weight: bold; font-style: italic;"&gt;It was a rough spot, but it had a happy ending.  Many happy endings, really.  The Loop, WLS am, WLS fm, The Loop again, AM 1000, WCKG, Jack.  Every job had its personal challenges;  Steve learned in every slot.  He got crazy.  He drank.  He partied.  He became a father.  He grew up, grew wise, grew sober.  With every year, his show evolved to reflect the man he was.  He refused to be a fake personality.   He couldn't do pranks.   He grew tired of the old parody songs. His goal was to be a constant presence in the lives of his fans-a human being in a box, so to speak.  It was his job to be an extended family member, a guy who gets to spin a story, comment on the vagaries of life, or laugh at its absurdity.  He could give volume to Everyman's irritations.  His financial goal was to get his boys through college- a goal refined by his own entry into radio at 16, armed with a GED and a dream.  His determination to provide for his family guided him to CBS.  It was acquiring Howard Stern, and Steve would be the afternoon Yang to his Ying.  The rest is history. Done.&lt;/blockquote&gt;Janet gives you a rare insight into what it is like to be the wife of a radio personality.  Read her entire December 5th post &lt;span style="font-weight: bold; font-style: italic;"&gt;"The years spin by...&lt;/span&gt; "  &lt;a href="http://www.jntplnt.com/2008/12/years-spin-by.html"&gt;here: &lt;/a&gt;   It is well  worth the read.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-4457706752725257424?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/lHUF-hiOYfY" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/lHUF-hiOYfY/i-just-read-in-radio-trades-that.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_6tATWICmLi0/STrQWZctcbI/AAAAAAAAAc0/I4pffmvnl48/s72-c/stevedahl.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">1</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/12/i-just-read-in-radio-trades-that.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-7895442210431761431</guid><pubDate>Fri, 21 Nov 2008 13:48:00 +0000</pubDate><atom:updated>2009-10-22T00:01:49.294-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">BJ Hunter</category><category domain="http://www.blogger.com/atom/ns#">kool</category><category domain="http://www.blogger.com/atom/ns#">Andrew Ashwood</category><title>Andrew Aswhood / "BJ Hunter"</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_6tATWICmLi0/SSbEInwkC1I/AAAAAAAAAcs/95Gzd20RpnQ/s1600-h/andrew.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 200px; height: 150px;" src="http://3.bp.blogspot.com/_6tATWICmLi0/SSbEInwkC1I/AAAAAAAAAcs/95Gzd20RpnQ/s400/andrew.jpg" alt="" id="BLOGGER_PHOTO_ID_5271116066274413394" border="0" /&gt;&lt;/a&gt;Sad news out of Los Angeles last week, my friend Andrew Ashwood passed away.  Andrew was putting up a strong and couageous fight against cancer but suffered a massive heart attack last week and did not recover.  Andrew was only 51.  Most recently he was the Vice President/General Manager &amp;amp; Executive Producer of the FOX Sports Radio Network&lt;br /&gt;&lt;br /&gt;You may not know him by Andrew, but you may have known him as by  his radio name, BJ Hunter.   Andrew and I worked together in the 80's at KOOL AM &amp;amp; FM.  He was the Program Director and Morning Drive jock and I was the Local Sales Manager.&lt;br /&gt;&lt;br /&gt;We had a lot of good times together at KOOL.  And there were a lot of GREAT radio stories from that time.  I'll share a couple that can be published....&lt;br /&gt;&lt;br /&gt;Andrew was an innovative PD who always had BIG ideas to get publicity for the station.  As the wall was coming down in Germany, he decided that he wanted to do a live broadcast from Checkpoint Charlie at the border of East and West Berlin.  It was the "Rock the Block" promotion.  He came to me and asked me if I could trade the air fare and hotel for the trip.  I said I would try, but if I did, I wanted to go on the trip.  Needless to say, I was able to trade out a great hotel in Berlin and first class tickets on TWA for the trip.  Ten of us packed our bags and were off to Berlin for the live broadcasts.   A great promotion, lots of publicity for the station and a lot of fun.  To this day, that trip is one of the highlights of my life.&lt;br /&gt;&lt;br /&gt;A second story that is memorable, which my friend Bruce Olson our National Sales Manager at the time disputes, has to do with over selling commercials on the radio station.  At that time in the 80's we were only running nine - ten commercials an hour.  Bruce and I had a habit of over selling the station on the weekends.  It was always a constant battle to get Andrew to allow us to run the extra spots.  So we would have to plead with our General Manager to let us have the extra inventory. Ultimately,  the GM would say, "BJ... just run the &amp;amp;^%$%* spots".  The irony of this story is (and this is where Bruce and I disagree) that when we oversold the station it was to only twelve units an hour (Bruce thinks it was more like 20). Twelve units was a ton of spots back then, but is the norm or even on the light side today.&lt;br /&gt;&lt;br /&gt;There were also, the limo's, the staff retreats, the KOOL Cafe, trips to Arbitron and a lot more.  Andrew was a smart and innovative broadcaster and a fun guy to hang around with.&lt;br /&gt;&lt;br /&gt;Here is the Obituary from the Arizona Republic...&lt;br /&gt;&lt;br /&gt;&lt;b&gt;&lt;/b&gt;&lt;blockquote style="font-weight: bold; font-style: italic;"&gt;&lt;span style="font-size:130%;"&gt;Ashwood, Andrew&lt;/span&gt;&lt;br /&gt;VP and GM of FOX Sports Radio, died of a heart attack November 13, 2008. He was 51. Once known as "BJ Hunter" in his days as a DJ at KWTI Milwaukee and KOOL FM in Phoenix, Andrew later became Program Director at WQAM Miami. A natural leader, Andrew took over as PD, and then Operations Manager, at News Radio 1200 WOAI in San Antonio, where he developed a passionate affinity for the Spurs. In 2003 he joined FOX Sports Radio where his "DARE to be Great" motto helped give the network direction as its affiliate base tripled in size. A lifelong Green Bay Packers fan, Andrew inspired co-workers and friends, constantly reminding them that "Winning is the Only Option," his unique adaptation of Vince Lombardi's "Winning is the Only Thing." Shortly after his 50th birthday, Andrew married the love of his life, Sandra. Unfortunately he was diagnosed with cancer 3 months later, and fought valiantly for a year and a half, before suffering a heart attack on Monday. Andrew's unwavering positive outlook on work, on sports, and on life, carried over into his fight with cancer as he promised it would never beat him. Ironically, it did not. Andrew is survived by his wife Sandra Ashwood, his mother Mrs. Helen Ashwood, three sisters, Ann Ashwood, Lorry Stiles and Amy Ashwood Checcinato. He is also survived by his nephews and nieces; Chris and Spencer Stiles, Rebecca, Zacary, Anthony, Hannah and Abby Piper, Andrea and Marta Checcinato. The family is extremely grateful to the staff at M.D. Anderson &amp;amp; City of Hope for their loving care of Andrew. Services will be held on Friday, November 21, 2008 @ 2:30 p.m. at Forest Lawn Mortuary, Old North Church 6300 Forest Lawn Dr., Los Angeles, CA 90068. In lieu of flowers, donations to 'City of Hope the Andrew Ashwood Fund' would be appreciated.                                                    Published in The Arizona Republic on 11/20/2008           &lt;/blockquote&gt;&lt;br /&gt;Click &lt;a href="http://www.woai.com/mediacenter/local.aspx?videoid=622374@video.woai.com"&gt;here&lt;/a&gt; to see a tribute to Andrew by San Antonio Sports anchor Don Harris.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-7895442210431761431?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=pKwtLfcYmKo:LQNPf8gDcso:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=pKwtLfcYmKo:LQNPf8gDcso:63t7Ie-LG7Y"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=63t7Ie-LG7Y" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=pKwtLfcYmKo:LQNPf8gDcso:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=pKwtLfcYmKo:LQNPf8gDcso:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=pKwtLfcYmKo:LQNPf8gDcso:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/pKwtLfcYmKo" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/pKwtLfcYmKo/andrew-ashood-bj-hunter.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_6tATWICmLi0/SSbEInwkC1I/AAAAAAAAAcs/95Gzd20RpnQ/s72-c/andrew.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/11/andrew-ashood-bj-hunter.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-7394203604596042374</guid><pubDate>Mon, 17 Nov 2008 03:59:00 +0000</pubDate><atom:updated>2008-11-16T22:58:23.368-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">holly Capps</category><category domain="http://www.blogger.com/atom/ns#">Family</category><category domain="http://www.blogger.com/atom/ns#">school</category><category domain="http://www.blogger.com/atom/ns#">Kristi Staab</category><title>What is a Cohort?  It Must be a MBA Term...</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://1.bp.blogspot.com/_6tATWICmLi0/SSECdAXRrWI/AAAAAAAAAck/c4wmI9w_sjk/s1600-h/ellercollege.gif"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 163px; height: 78px;" src="http://1.bp.blogspot.com/_6tATWICmLi0/SSECdAXRrWI/AAAAAAAAAck/c4wmI9w_sjk/s400/ellercollege.gif" alt="" id="BLOGGER_PHOTO_ID_5269495736337280354" border="0" /&gt;&lt;/a&gt;Fran, I and the girls traveled to Tucson this weekend to witness the commencement ceremony for the Executive MBA 2008 graduates at &lt;a href="http://www.eller.arizona.edu/"&gt;The Univeristy of Arizona's Eller College of Management&lt;/a&gt;. Our friends Holly Capps and Kristi Staab were both graduating. It was a great honor for us to be there with their family's to celebrate this great accomplishment and watch them walk across the stage in their caps and gowns to receive their hard earned diplomas.&lt;br /&gt;&lt;br /&gt;As you know, I like to include speeches on my blog that I think are particularly meaningful, insightful and enlightening.&lt;br /&gt;&lt;br /&gt;Holly was chosen by her Tucson cohorts to deliver the student address. Holly hit it out of the park.... A Grand Slam! Her address gave us insight in to what it is like to be a successful and busy executive and study diligently for fourteen consecutive months to reach the milestone of obtaining an Executive MBA. Her comment's were entertaining, informative, addressed camaraderie and most importantly came from the heart.&lt;br /&gt;&lt;br /&gt;This is what Holly had to say....&lt;br /&gt;&lt;br /&gt;  &lt;blockquote style="font-weight: bold; font-style: italic;"&gt;When people hear we are graduating, there is one typical response: “Already? Man, that went by so fast!”&lt;br /&gt;&lt;br /&gt;  Perhaps for those around us, the past 14 months did go by quickly. However, a lot can (and did) happen in those 14 months.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;  Here’s a sample of what happened to the Tucson cohort:&lt;br /&gt;&lt;br /&gt;  3 of us got engaged&lt;br /&gt;  2 of us got married&lt;br /&gt;  3 babies were born&lt;br /&gt;  2 of us lost loved ones&lt;br /&gt;  7 of us took new jobs&lt;br /&gt;  4 of us moved&lt;br /&gt;  1 of us had major surgery&lt;br /&gt;  1 of us became an American citizen&lt;br /&gt;  2 of us got glasses&lt;br /&gt;  6 of us got stronger glasses&lt;br /&gt;  14 of us leave with more gray hair than we started with&lt;br /&gt;  9 of us leave with less hair&lt;br /&gt;  6 of us developed a nervous twitch or stutter&lt;br /&gt;  1 of us developed stress-induced Irritable Bowel Syndrome&lt;br /&gt;&lt;br /&gt;  And it’s not just our brains that got bigger in the program: collectively, we gained 169.38725 pounds.&lt;br /&gt;&lt;br /&gt;  When our class thinks about the best memories from our time together, many of us think about our International Trip – there can’t be a better way to see Bangkok and Shanghai then hanging out on buses and planes with 60 of our closest friends. As you’ve probably guessed, we shared many laughs together – some at entertaining professors, some caused by late nights and stress, and most of it at our own expense. We laughed when we figured out the professors and staff were all included on our class email list. We laughed when group presentations went…well…less than perfect – we labeled those times “learning opportunities for the rest of the class.” We laughed about professors, our mistakes and our gaffes. We laughed in McClelland Hall, at the Marriot, at Gentle Bens and at the Dubliner. Bottom line: we laughed. And we laughed together.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;  Top 14 things we learned during the Eller Executive MBA program, at no additional charge:&lt;br /&gt;  14. It is totally possible to pull a fast one using Generally Accepted Accounting Principles.&lt;br /&gt;&lt;br /&gt;  13. We can become intolerant and crabby when we’re deprived of sleep over a period of say…oh, I don’t know…14 months.&lt;br /&gt;&lt;br /&gt;  12. Time in the restroom can be vital to reading your homework. Don’t be ashamed to take it with you.&lt;br /&gt;&lt;br /&gt;  11. Your colleagues are the best resources you can get. Some of them have great ideas and others serve as shining beacons of what NOT to do.&lt;br /&gt;&lt;br /&gt;  10. No matter how much you try, you may not get everything done to your complete satisfaction. You have to learn to accept the best you can do in the time you have to spend, and move on.&lt;br /&gt;&lt;br /&gt;  9. Multi-tasking: We can eat, study, eat, participate in class, eat lunch, go for a walk to the 7-11, eat while listening to lectures, break for a snack, listen to more lectures and head out for dinner. What an expansive skill set!&lt;br /&gt;&lt;br /&gt;  8. It is totally possible to be stressed out and enlightened at the same time.&lt;br /&gt;&lt;br /&gt;  7. Chickens prefer contacts over spectacles.&lt;br /&gt;&lt;br /&gt;  6. Averages are useless: With one hand in boiling water and the other hand in ice water, on average, I am comfortable.&lt;br /&gt;&lt;br /&gt;  5. Pirate jokes…lots and lots of pirate jokes.&lt;br /&gt;&lt;br /&gt;  4. It is far more painful to have a hangover during MBA classes than it was in undergrad classes.&lt;br /&gt;&lt;br /&gt;  3. You don’t have to pay taxes on things you launch into space.&lt;br /&gt;&lt;br /&gt;  2. We can do more and push ourselves farther than we ever thought possible.&lt;br /&gt;&lt;br /&gt;  1. Most everything in business is a guess.&lt;br /&gt;&lt;br /&gt;  As you’ve probably noticed, we’ve picked up a few new vocabulary words along the way. You’ll be hearing them often…we’ve paid a lot to get them and they make us feel smarter. Here is a small sample of our favorite new words and phrases:&lt;br /&gt;&lt;br /&gt;  • Arbitrage&lt;br /&gt;  • Pedagogical&lt;br /&gt;  • Value proposition&lt;br /&gt;  • Iteration&lt;br /&gt;  • Launch the biscuit&lt;br /&gt;  • Photovoltaic&lt;br /&gt;  • Pro forma&lt;br /&gt;  • Greenfield &amp;amp; brownfield&lt;br /&gt;  • WACC&lt;br /&gt;  • Ideating, which is followed by winnowing&lt;br /&gt;  • Open the kimono&lt;br /&gt;  • Fungible&lt;br /&gt;  • Sunk cost&lt;br /&gt;  • BATNA&lt;br /&gt;  • Pivot Table&lt;br /&gt;  • Extracting consumer surplus&lt;br /&gt;&lt;br /&gt;  And my favorite new vocabulary word:&lt;br /&gt;&lt;br /&gt;  • Cohort – they started calling us that on the first day of the program&lt;br /&gt;&lt;ul&gt;&lt;li&gt;    Definition: a group of subjects with a common defining characteristic&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;    But over the last 14 months, we learned what it really means: “those who will stick by you through good times and bad” or in short “family”&lt;/li&gt;&lt;/ul&gt;&lt;/blockquote&gt;&lt;br /&gt;&lt;br /&gt;Job well done!&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-7394203604596042374?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/J0E1vlPUXRo" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/J0E1vlPUXRo/what-is-cohort-it-must-be-mba-term.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://1.bp.blogspot.com/_6tATWICmLi0/SSECdAXRrWI/AAAAAAAAAck/c4wmI9w_sjk/s72-c/ellercollege.gif" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/11/what-is-cohort-it-must-be-mba-term.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-7241536839500530119</guid><pubDate>Sat, 15 Nov 2008 06:43:00 +0000</pubDate><atom:updated>2008-11-14T23:56:46.765-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">radio</category><category domain="http://www.blogger.com/atom/ns#">The BEAT</category><title>The BEAT Makes The Phoenix Business Journal</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_6tATWICmLi0/SR5xE5oegOI/AAAAAAAAAcM/hv3qlBcQnB4/s1600-h/thebeatazbiz.jpg"&gt;&lt;img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 362px; height: 400px;" src="http://2.bp.blogspot.com/_6tATWICmLi0/SR5xE5oegOI/AAAAAAAAAcM/hv3qlBcQnB4/s400/thebeatazbiz.jpg" alt="" id="BLOGGER_PHOTO_ID_5268772943074066658" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;Click on the article to view it larger on its own page....&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-7241536839500530119?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/R_ntYkXNa5o" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/R_ntYkXNa5o/beat-makes-phoenix-business-journal.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://2.bp.blogspot.com/_6tATWICmLi0/SR5xE5oegOI/AAAAAAAAAcM/hv3qlBcQnB4/s72-c/thebeatazbiz.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/11/beat-makes-phoenix-business-journal.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-288717870828051722</guid><pubDate>Thu, 13 Nov 2008 04:36:00 +0000</pubDate><atom:updated>2008-11-12T23:32:41.686-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Family</category><category domain="http://www.blogger.com/atom/ns#">technology</category><category domain="http://www.blogger.com/atom/ns#">solar</category><category domain="http://www.blogger.com/atom/ns#">television</category><category domain="http://www.blogger.com/atom/ns#">dryer</category><category domain="http://www.blogger.com/atom/ns#">enery</category><category domain="http://www.blogger.com/atom/ns#">Fran</category><title>I'm Going Green</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_6tATWICmLi0/SRu5Dv_DsWI/AAAAAAAAAb0/M6XxNe_sA2w/s1600-h/laundry.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 169px; height: 169px;" src="http://3.bp.blogspot.com/_6tATWICmLi0/SRu5Dv_DsWI/AAAAAAAAAb0/M6XxNe_sA2w/s400/laundry.jpg" alt="" id="BLOGGER_PHOTO_ID_5268007663211622754" border="0" /&gt;&lt;/a&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;Last week our dryer broke.  We were in a bit of a panic.  You can only imagine how much laundry accumulates when you live in a house with three women.  The laundry was piling up as we were waiting for for the repairman to come out and fix it.&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;Then it dawned on me.  We live in Arizona and it is HOT out side.  What do we need a dryer for?  We have our own Solar dryer in the backyard and it doesn't break down and it is extremely energy efficient.&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;I was reminded of the days when I was a little kid and used to visit my grandparents here in Cave Creek.  My grandmother had a washer but no dryer.  She would hang everything up on the clothes line behind her house.  The warm breeze coming off the mountain would dry the clothes.  Then there were the summer vacations on the lake in Wisconsin and my mother would hang up all of our clothes to dry.  Most recently, we were in Italy and every where you went people hung their clothes up to dry.&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;If it was good enough for my mother, grandmother and the Italians, then it is good enough for me.  We don't have a clothes line in the backyard but we do have a pool fence that goes the length of yard.  It is a modern day clothes line.&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;Jordie and I did the laundry, took it out of the washer, threw it in the basket, walked out in the yard and started hanging up the laundry on the pool fence.  All of the jeans and towels were neatly draped over the top of the fence, the shirts, blouses and t-shirts were put on hangers and looped over the top of the fence, underwear and socks were on top of the fence as well.  The only problem I had was that the wind blew some underware and socks into the pool,  I will have to get clothes pins next time!&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;Interestingly enough, it took about the same amount of time to dry as it would in the dryer.  The clothes smelled fresh (no fabric softener)  and since half of the clothes were already on hangers, time was saved in the long run because I did not have to take the shirts out of the dryer and hand them up.&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;Most importantly, I was doing my part in conserving energy!&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;If it were up to me,  I'd forget about the dryer and not repair it.  I'm sure I would get a bit of resistance from Fran and the girls. &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;Four hundred and seventy dollars later our four year old, state of the art, computerized, digital GE dryer has a new motor in it.  Fran and the girls are happy.   I've decided to go GREEN and let nature dry my clothes.&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;All kidding aside, I have become more energy contentious this past year.  There is a great channel on cable called &lt;/span&gt;&lt;a style="color: rgb(0, 153, 0);" href="http://planetgreen.discovery.com/"&gt;PlanetGreen&lt;/a&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;&lt;a href="http://planetgreen.discovery.com/"&gt; &lt;/a&gt;started by the discovery network.  Check them out and check out their website &lt;/span&gt;&lt;a style="color: rgb(0, 153, 0);" href="http://planetgreen.discovery.com/"&gt;here&lt;/a&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;.  We all need to do our part to conserve.  &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: rgb(0, 153, 0);"&gt;I'm driving a Honda and hanging my laundry out to dry....  It's a start!&lt;/span&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-288717870828051722?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/KkPBqAc7WJs" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/KkPBqAc7WJs/im-going-green.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_6tATWICmLi0/SRu5Dv_DsWI/AAAAAAAAAb0/M6XxNe_sA2w/s72-c/laundry.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/11/im-going-green.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-1185652753230570162</guid><pubDate>Fri, 07 Nov 2008 04:03:00 +0000</pubDate><atom:updated>2008-11-08T10:07:17.929-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">text messaging</category><category domain="http://www.blogger.com/atom/ns#">radio</category><category domain="http://www.blogger.com/atom/ns#">technology</category><category domain="http://www.blogger.com/atom/ns#">Obama</category><category domain="http://www.blogger.com/atom/ns#">marketing</category><title>Marketing Lessons From Barack Obama</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_6tATWICmLi0/SRPeZr9cHJI/AAAAAAAAAbk/QAMd2ZSSPk4/s1600-h/OBAMA_on_Wired_Cover_2009_02_.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 136px; height: 180px;" src="http://4.bp.blogspot.com/_6tATWICmLi0/SRPeZr9cHJI/AAAAAAAAAbk/QAMd2ZSSPk4/s400/OBAMA_on_Wired_Cover_2009_02_.jpg" alt="" id="BLOGGER_PHOTO_ID_5265796922204757138" border="0" /&gt;&lt;/a&gt;I'm sure as time goes on there are  going to be a lot of articles, books, blogs etc. written about how Barack Obama won the election.&lt;br /&gt;&lt;br /&gt;Today, Fred Jacobs had an insightful post titled &lt;a href="http://jacobsmedia.typepad.com/jacobs/2008/11/taking-it-personal.html"&gt;"Taking It Personal&lt;/a&gt;" about how the Obama campaign embraced personality and warmth combined with digital technology including email and text messages to intimately reach out to his supporters.&lt;br /&gt;&lt;br /&gt;If you were an email or text subscriber to the Obama campaign you periodically received personal messages from Barack Obama and other members of the campaign keeping you up-to-date.&lt;br /&gt;&lt;br /&gt;&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_6tATWICmLi0/SRPZ38gCCeI/AAAAAAAAAbM/Q2tAToOTJTU/s1600-h/obamaemail.htm"&gt;&lt;img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 400px; height: 400px;" src="http://3.bp.blogspot.com/_6tATWICmLi0/SRPZ38gCCeI/AAAAAAAAAbM/Q2tAToOTJTU/s400/obamaemail.htm" alt="" id="BLOGGER_PHOTO_ID_5265791944482752994" border="0" /&gt;&lt;/a&gt;Read Fred's post&lt;a href="http://jacobsmedia.typepad.com/jacobs/2008/11/taking-it-personal.html"&gt; here:&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;I also read an article today in this weeks &lt;a href="http://adage.com/"&gt;Ad Age&lt;/a&gt; by renowned marketing expert and author &lt;a href="http://www.riesreport.com/"&gt;Al Reis&lt;/a&gt; detailing how Barack Obama and his campaign out positioned all of his opponents in this years election.&lt;br /&gt;&lt;br /&gt;He says that .....&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;font-size:130%;" &gt;"Nov. 4, 2008, will&lt;/span&gt;&lt;span style="font-weight: bold; font-style: italic;font-size:130%;" &gt; go down in history as the biggest day ever in the history of marketing.  &lt;/span&gt;&lt;span style="font-weight: bold; font-style: italic;font-size:130%;" &gt;Take a relatively unknown man. Younger than all of his opponents. Black. With a bad-sounding name.  Consider his first opponent: the be&lt;/span&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;&lt;span style="font-size:130%;"&gt;st-known woman in America, connected to one of the most successful politicians in history. Then consider his second opponent: a well-known war hero with a long, distinguished record as a U.S. senator.  It didn't matter. Barack Obama had a better marketing strategy than either of them".&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;/span&gt;&lt;div style="text-align: right;"&gt;    &lt;/div&gt; &lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_6tATWICmLi0/SRPajTHQjvI/AAAAAAAAAbU/p3H9d-Une2E/s1600-h/obama-change110408.jpg"&gt;&lt;img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 255px; height: 191px;" src="http://3.bp.blogspot.com/_6tATWICmLi0/SRPajTHQjvI/AAAAAAAAAbU/p3H9d-Une2E/s400/obama-change110408.jpg" alt="" id="BLOGGER_PHOTO_ID_5265792689287237362" border="0" /&gt;&lt;/a&gt;&lt;div style="text-align: center;"&gt;    &lt;/div&gt;&lt;div style="text-align: center; font-weight: bold;"&gt;&lt;span style="font-size:180%;"&gt;"Change"&lt;/span&gt;&lt;/div&gt;&lt;div style="text-align: right;"&gt;    &lt;/div&gt; &lt;div style="text-align: right;"&gt;    &lt;/div&gt;&lt;div style="text-align: right;"&gt;    &lt;/div&gt;&lt;br /&gt;&lt;br /&gt;Reis identifys  key factors that he felt led to the marketing victory.&lt;br /&gt;&lt;br /&gt;1. Develop the ultimate slogan and stick with it.&lt;br /&gt;2. Simplicity - Keep it simple.  Obama Chose "Change"&lt;br /&gt;3. Consistency - Tell the voters over and over again what you are about.  In Obama's case, "Change"&lt;br /&gt;4. Relevance&lt;br /&gt;&lt;br /&gt;Read the entire article &lt;a href="http://adage.com/print?article_id=132237"&gt;here:&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;Obama's strategists and advisers would make great consultants for radio stations.  They get it!  They have taken basic customer service principals along with a strategic positioning statement, then integrated them into a viral, interactive marketing campaign.  You know what the results are.  Broadcasters, advertisers and marketers can learn from Obama's victory.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-1185652753230570162?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/D5ytT2Updfk" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/D5ytT2Updfk/marketing-lessons-from-barack-obama.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://4.bp.blogspot.com/_6tATWICmLi0/SRPeZr9cHJI/AAAAAAAAAbk/QAMd2ZSSPk4/s72-c/OBAMA_on_Wired_Cover_2009_02_.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/11/marketing-lessons-from-barack-obama.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-5829708541928652661</guid><pubDate>Fri, 07 Nov 2008 03:47:00 +0000</pubDate><atom:updated>2008-11-06T21:01:03.979-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">technology</category><category domain="http://www.blogger.com/atom/ns#">television</category><category domain="http://www.blogger.com/atom/ns#">old school</category><category domain="http://www.blogger.com/atom/ns#">leno</category><title>Old Technology vs. New Technology</title><description>At MEGA we brand ourselves as "Old School".  It doesn't get any more Old School than this!  You've got to watch this video.  It is great.  Thanks to Clayton for passing it on to me.&lt;br /&gt;&lt;object width="320" height="266" class="BLOG_video_class" id="BLOG_video-7ce35a8286b4d458" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"&gt;&lt;param name="movie" value="http://www.blogger.com/img/videoplayer.swf?videoUrl=http%3A%2F%2Fvp.video.google.com%2Fvideodownload%3Fversion%3D0%26secureurl%3DqAAAAHfApvOOOB_WlESfHfM9b027k0BUdZpI-ad40JDWmgsORpfN8orGlfXtyUaw7BZmat_L3ZM0gRyMTUBHeGhzyKJo8GdD6bDWvDKKUzQpuOCnnQZnKnTEKuDU-Rys4-9QwY4dT2Y9-AGLuQZjlXxqHU-4-39GSbsOoT7RiJrWBbbf9u9ZdG-v7AmImNISpejtgbkdPpO5LgcHtfmsD3YKZxcS-jlJwNeNYWnJ06MNhnSV%26sigh%3DlolC3VD2RUA7iYY7Fd4Z7U3uTp8%26begin%3D0%26len%3D86400000%26docid%3D0&amp;amp;nogvlm=1&amp;amp;thumbnailUrl=http%3A%2F%2Fvideo.google.com%2FThumbnailServer2%3Fapp%3Dblogger%26contentid%3D7ce35a8286b4d458%26offsetms%3D5000%26itag%3Dw320%26sigh%3DDjhiZ0o02Y73zhPcEcMjPi8O7z8&amp;amp;messagesUrl=video.google.com%2FFlashUiStrings.xlb%3Fframe%3Dflashstrings%26hl%3Den"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/Ku92mlUcHpI" height="1" width="1"/&gt;</description><enclosure type="video/mp4" url="http://www.blogger.com/video-play.mp4?contentId=7ce35a8286b4d458&amp;type=video%2Fmp4" length="0" /><link>http://feedproxy.google.com/~r/MichaelMallace/~3/Ku92mlUcHpI/old-technology-vs-new-technology.html</link><author>noreply@blogger.com (Michael Mallace)</author><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/11/old-technology-vs-new-technology.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-6743239318629508512</guid><pubDate>Tue, 04 Nov 2008 05:42:00 +0000</pubDate><atom:updated>2008-11-03T22:54:32.149-07:00</atom:updated><title>The BEAT...... The Valley's Classic Hip Hop....</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_6tATWICmLi0/SQ_jEFcUoCI/AAAAAAAAAa8/xm3N6Ihs2-Y/s1600-h/beatlogoweb.JPG"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 213px; height: 165px;" src="http://2.bp.blogspot.com/_6tATWICmLi0/SQ_jEFcUoCI/AAAAAAAAAa8/xm3N6Ihs2-Y/s400/beatlogoweb.JPG" alt="" id="BLOGGER_PHOTO_ID_5264676148739350562" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;At 9:27am this morning we launched The BEAT on 92.7, 99.3, 101.1 and 93.5 in Flagstaff.  Needless to say, we are all very excited about our ground breaking new format.  The response we have gotten from listeners and clients has been spectacular.&lt;br /&gt;&lt;br /&gt;Here is the press release that was sent out this morning announcing the new station.&lt;br /&gt;&lt;br /&gt;&lt;div style="text-align: right;"&gt;PRESS CONTACT:    Nina Cruz&lt;br /&gt;(480) 994-9100 Office&lt;br /&gt;&lt;/div&gt;&lt;br /&gt;&lt;div style="text-align: center;"&gt;&lt;span style="font-size:180%;"&gt;THERE IS A NEW RADIO STATION HIP HOPPING IN ARIZONA!&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;br /&gt;The BEAT Debuts on KNRJ FM Playing Classic Hip Hop Music for Valley Listeners.&lt;br /&gt;&lt;br /&gt;November 3rd, 2008 (SCOTTSDALE, AZ) – Sierra H Broadcasting is proud to welcome 92.7/99.3 The BEAT to the Valley! The first radio station of its kind anywhere, The BEAT will feature the pioneers of Hip Hop. Including the Sugarhill Gang, Jay-Z, Kurtis Blow, Outkast, Run DMC, Notorious B.I.G., Grandmaster Flash, Doctor Dre., LL Cool J, 2Pac, The Beastie Boys, Snoop Dogg and everything in between! The best Hip Hop over the last 30 years finally has a radio home in Arizona on 92.7/99.3 The BEAT!&lt;br /&gt;&lt;br /&gt;The BEAT is a music intensive radio station that plays only the biggest Hip Hop Classic hits from the 80’s and 90’s! The BEAT is about good times, parties, friends, family and lots of fun!&lt;br /&gt;&lt;br /&gt;“The BEAT is truly something unique for listeners across Arizona,” said Beau Duran, Program Director of The BEAT. “For the first time ever, all of the great hip hop that Generation X grew up with will have a home on one radio station. This is the start of a new national trend!”&lt;br /&gt;&lt;br /&gt;“This is what listeners want to hear and we are excited give it to them,” said Michael Mallace, General Manager of The BEAT.  “The BEAT is a perfect compliment both musically and demographically to MEGA 104.3 our heritage Old School station. The BEAT will provide a great avenue for advertisers who want to reach the active 25-40 year old consumers.”&lt;br /&gt;&lt;br /&gt;The BEAT covers the Phoenix metropolitan area on 92.7/99.3 and 101.1 FM and can also be heard in Flagstaff and Northern Arizona on 93.5 FM.  These four different signals expose millions of Arizonans to the pioneers of Hip Hop.&lt;br /&gt;&lt;br /&gt;Sierra H Broadcasting is a privately held, locally owned and operated corporation that operates two radio stations, KAJM-FM and KNRJ-FM, in the Phoenix metro area. With translators throughout the state, these two formats: The BEAT 92.7/99.3/101.1 – “The Valley’s Classic Hip Hop” and Mega 104.3 – “Arizona’s Old School Station,” also entertain listeners throughout Northern Arizona including the Flagstaff, Payson, Prescott and Sedona communities.  The BEAT and MEGA can be heard world wide on the web at www.azthebeat.com and www.mega1043.com.&lt;br /&gt;&lt;br /&gt;&lt;div style="text-align: center;"&gt;For more information, visit “The BEAT” at www.azthebeat.com.&lt;br /&gt;&lt;br /&gt;###&lt;br /&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-6743239318629508512?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/aZnq7htT54A" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/aZnq7htT54A/beat-valleys-classic-hip-hop.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://2.bp.blogspot.com/_6tATWICmLi0/SQ_jEFcUoCI/AAAAAAAAAa8/xm3N6Ihs2-Y/s72-c/beatlogoweb.JPG" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">6</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/11/beat-valleys-classic-hip-hop.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-8485138457966901175</guid><pubDate>Sat, 01 Nov 2008 19:31:00 +0000</pubDate><atom:updated>2008-11-03T22:39:04.791-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">wnth</category><category domain="http://www.blogger.com/atom/ns#">Family</category><category domain="http://www.blogger.com/atom/ns#">travel</category><category domain="http://www.blogger.com/atom/ns#">friends</category><category domain="http://www.blogger.com/atom/ns#">food</category><title>As Much As Things Change... Nothing Changes At All</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_6tATWICmLi0/SQzigIXRd6I/AAAAAAAAAac/9SuoycJYt4o/s1600-h/photo_dining.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 271px; height: 154px;" src="http://4.bp.blogspot.com/_6tATWICmLi0/SQzigIXRd6I/AAAAAAAAAac/9SuoycJYt4o/s400/photo_dining.jpg" alt="" id="BLOGGER_PHOTO_ID_5263831106118055842" border="0" /&gt;&lt;/a&gt;When I was a kid in high school, I was very fortunate.  Our high school, New Trier West in Northfield, Illinois had a 100 watt FM radio station.  It covered a large part of the north shore of Chicago.  The friendships that were fostered at  &lt;a href="http://org.newtrier.k12.il.us/activities/wnth//"&gt;WNTH 88.1 FM&lt;/a&gt;  in the mid 70's have continued for more than 30 years.  We were a bunch of guys that had one thing in common.  We ate, drank, breathed and slept the radio station, sometimes at the expense of our classes and grades, to our parents dismay.   We were passionate, we wanted to learn about radio and broadcasting we had a love of music, electronics and most of all, we wanted to have fun!&lt;br /&gt;&lt;br /&gt;Through the years we have all gone off in different directions and careers.  Some still live in the Chicagoland area and some of us have moved out west.   What is so special is that we have maintained our friendship through the years.&lt;br /&gt;&lt;br /&gt;At this point, I must note that I am the youngest of the group.  I will turn 49 this month.  The majority of the guys have already turned 50 or are turning 50 this year.  With that said, we thought it would be great if we all got together in Las Vegas for a weekend to celebrate everyones 50th birthday.  A mini high school reunion if you will.  We have done this periodically through the years and always have a good time.&lt;br /&gt;&lt;br /&gt;This year it was no different but a bit more symbolic.  As I get older, I get a little more sentimental as I cherish the times we all get together.  We had the big weekend last week.  Telling you that it was a great time would be an understatemt.   It is hard to explane because we really did not do anything that was out of the ordinary except share each others company.&lt;br /&gt;&lt;br /&gt;I'll share some hightlights in a minute.&lt;br /&gt;&lt;br /&gt;First, a  little insight into the group....  There were nine of us.  The group from Chicago included Alan who travels around the country and the world selling electronic components, Loren who is an attorney specializing in realestate, Steve who is a doctor (MD), Kenny  is a financial adviser and Bill is a CPA, accounting software consultant and now a pain (back) management specialist.  Roger and Scott came from Southern California.  Scott manufactures dance shoe's and costumes for dance schools around the world and Roger is a voice actor / actor and producer in Los Angeles.  Tom came in from Portland and he is the former Chief Engineer of a number of television stations and now runs a media monitoring business in the Portland Area.&lt;br /&gt;&lt;br /&gt;On with the story... We met and stayed at the &lt;a href="http://www.parislasvegas.com/casinos/paris-las-vegas/hotel-casino/property-home.shtml"&gt;Paris hotel in Vegas &lt;/a&gt;on Friday evening.  We all look the same, some of us a little heavier, some of us with gray hair, some of us with no hair and then some of us with all of the above!   We had drinks and caught up at the bar.  Scott had arranged for us to go see Elton John that night.  How symbolic was that?  When we were growing up Elton John was at the top of his game,  his &lt;span style="font-style: italic;"&gt;"Good By Yellow Brick Road"&lt;/span&gt; album was one of the biggest albums of the 70's and we played Elton John songs all the time on WNTH.  The concert was great!  We came full circle!  As a side note, both Loren and I agreed that "Grey Seal" off the &lt;span style="font-style: italic;"&gt;"Good By Yellow Brick Road" &lt;/span&gt;album is one of our favorites!&lt;br /&gt;&lt;br /&gt;The next day we did things that we would never do if we were with our wife and kids.  We went to the Atomic Testing Museum and then went to an indoor shooting range where you could shoot just about any type of handgun or riffle.  I didn't shoot, but I was the official photographer.  There were some very interesting people at the target range!  All and all a great day.  It was capped off by a relaxing couple of hours at the pool  hanging out in the jacuzzi and in lounge chairs talking and picking up where we had left off the last time we were all together.&lt;br /&gt;&lt;br /&gt;Growing up we would hang out, go to the movies and always end up the night having pizza some where.  The places I remember were Jakes, Carvelle, Yesterdays and Barnaby's.  It was fitting that we went out for a nice Italian dinner.  Once again, Scott came through and suggested that we go to&lt;a href="http://www.ilmulino.com/visit.html"&gt; Il Mulino&lt;/a&gt; at the Forum shops at Ceasar's.&lt;br /&gt;&lt;br /&gt;A fabulous choice!  This could be one of the best Italain restaurants I've ever eaten at.  Instead of stuffing our faces with pizza, we were gorging ourselves with fine northern Italian cuisine.   Back in the day we would share cheese, peperoni, sausage and veggie pizzas.  At Il Mulino we were sharing Grana Padano (cheese),  bruschetta, garlic breads, country bread, focaccia, chicken Parmesan, veal, ravioli, shrimp fish and more.  And just like 30 years ago we told stories laughed and had a great time.&lt;br /&gt;&lt;br /&gt;One of the more comical and telling events of the evening was right at the beginning after we sat down.  The waiter brought over the menus.  It was so dark and the printing was so small on the menu that none of us could see.  We all had to borrow Steve's pocket L.E.D penlight so we could see what to order.  I guess our eyes are not what they used to be.  As always, Steve was prepared and there to save the day!&lt;br /&gt;&lt;br /&gt;I have known these guys for more than half my life and I realized a few things.  First, it doesn't matter how long it has been since we have seen each other or spoken, we just pick up where we left off the last time.  And for as much as everything changes, nothing really changes at all.&lt;br /&gt;&lt;br /&gt;When I got home, I looked at the girls and see them with all of their friends.  I wonder who they will be friends with 30 plus years from now.  I only hope that they are as lucky as I have been.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-8485138457966901175?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=ji1j6tc72v8:SOfrory3rTg:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=ji1j6tc72v8:SOfrory3rTg:63t7Ie-LG7Y"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=63t7Ie-LG7Y" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=ji1j6tc72v8:SOfrory3rTg:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=ji1j6tc72v8:SOfrory3rTg:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=ji1j6tc72v8:SOfrory3rTg:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/ji1j6tc72v8" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/ji1j6tc72v8/as-much-as-things-change-nothing.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://4.bp.blogspot.com/_6tATWICmLi0/SQzigIXRd6I/AAAAAAAAAac/9SuoycJYt4o/s72-c/photo_dining.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/11/as-much-as-things-change-nothing.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-2666130408610078376</guid><pubDate>Wed, 22 Oct 2008 02:16:00 +0000</pubDate><atom:updated>2008-10-21T19:41:31.493-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">radio</category><category domain="http://www.blogger.com/atom/ns#">energy</category><title>A New Foramt For KNRJ</title><description>Here is a copy of a letter sent to listeners about the upcoming changes for KNRJ.   Click &lt;a href="http://www.energyarizonafm.com/"&gt;Here:&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;div style="text-align: center;"&gt;&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://1.bp.blogspot.com/_6tATWICmLi0/SP6SFgf2QwI/AAAAAAAAAaU/kL8IWkKk32Q/s1600-h/knrj2.JPG"&gt;&lt;img style="cursor: pointer;" src="http://1.bp.blogspot.com/_6tATWICmLi0/SP6SFgf2QwI/AAAAAAAAAaU/kL8IWkKk32Q/s400/knrj2.JPG" alt="" id="BLOGGER_PHOTO_ID_5259802038135833346" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;/div&gt;&lt;br /&gt;I hope everyone will be listening on November 3rd to hear what we do next!&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;div style="text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-2666130408610078376?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=t1af-QOzW1o:Z_nUv298SDA:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=t1af-QOzW1o:Z_nUv298SDA:63t7Ie-LG7Y"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=63t7Ie-LG7Y" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=t1af-QOzW1o:Z_nUv298SDA:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=t1af-QOzW1o:Z_nUv298SDA:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=t1af-QOzW1o:Z_nUv298SDA:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/t1af-QOzW1o" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/t1af-QOzW1o/new-foramt-for-knrj.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://1.bp.blogspot.com/_6tATWICmLi0/SP6SFgf2QwI/AAAAAAAAAaU/kL8IWkKk32Q/s72-c/knrj2.JPG" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/10/new-foramt-for-knrj.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-3250816872440140540</guid><pubDate>Wed, 15 Oct 2008 04:33:00 +0000</pubDate><atom:updated>2008-10-14T22:54:40.655-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">radio</category><category domain="http://www.blogger.com/atom/ns#">customer service</category><category domain="http://www.blogger.com/atom/ns#">school</category><category domain="http://www.blogger.com/atom/ns#">sales</category><title>What You Learn In College Can Go A Long Way</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_6tATWICmLi0/SPV0nabVpoI/AAAAAAAAAZ8/Nx8F9GvvXXE/s1600-h/women-shaking-hands.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 224px; height: 148px;" src="http://2.bp.blogspot.com/_6tATWICmLi0/SPV0nabVpoI/AAAAAAAAAZ8/Nx8F9GvvXXE/s400/women-shaking-hands.jpg" alt="" id="BLOGGER_PHOTO_ID_5257236360482629250" border="0" /&gt;&lt;/a&gt;&lt;span class="style4"&gt;I remember many years ago sitting in a college economics class.  The professor explained that one of the most important things about going to college was the experience.  You learn how to think and become more worldly and your able to be thrust into any situation and hold your own. &lt;br /&gt;&lt;br /&gt;At twenty years old I didn't quite grasp the concept entirely.    It was not until I was out in the work force and into my sales career that his thoughts crystallized with me and started to make sense.&lt;br /&gt;&lt;br /&gt;The &lt;a href="http://www.rab.com/"&gt;RAB&lt;/a&gt; posted a sales tip from&lt;/span&gt;&lt;span class="style5"&gt;&lt;strong&gt;&lt;/strong&gt; business  author/consultant &lt;a href="htttp://www.jonathanfarrington.com"&gt;Jonathan Farrington&lt;/a&gt;&lt;/span&gt; in their "Radio Sales Today" email.  &lt;span class="style4"&gt;It's titled "You Have to Sell Yourself".  I think this is what my college professor was talking about.&lt;br /&gt;&lt;br /&gt;Today, I get it!!!&lt;br /&gt;&lt;/span&gt;&lt;br /&gt;&lt;span class="style5"&gt;&lt;blockquote style="font-weight: bold; font-style: italic;"&gt;"Just as you are selling to  people, you must also remember that you are not only selling and representing a  product or service, but you are in effect selling yourself.&lt;br /&gt;&lt;br /&gt;When  beginning a sales relationship, it is important to remember a few key aspects to  representing yourself well. First, be interesting. If potential customers are  bored by you, they have less of a chance of being enthralled by any product or  service you are representing.&lt;br /&gt;&lt;br /&gt;Develop intellect. Of course, you are an  intelligent person, but can you converse in an intelligent manner? Can you  discuss related subjects with thoughtfulness and hold your clients'  interest?&lt;br /&gt;&lt;br /&gt;Never be arrogant -- never talk up or down to your potential  clients. It's rude and will serve only to alienate them. Respect the buyer, and  they will respect you.&lt;br /&gt;&lt;br /&gt;Along the same lines, develop your empathy levels.  If you can relate to your customers' situations authentically, it helps to build  rapport.&lt;br /&gt;&lt;br /&gt;Finally, control your ego levels. A good salesperson is patient  and respectful, not an egomaniac."&lt;/blockquote&gt;&lt;/span&gt;&lt;span class="style4"&gt;In sales, you have to be confident yet humble, knowledgable,  inquisitive and carry yourself well. I can't help but think that my economics professor was right!&lt;/span&gt;&lt;br /&gt;&lt;span class="style5"&gt;&lt;br /&gt;&lt;strong&gt;&lt;/strong&gt;&lt;br /&gt;&lt;/span&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-3250816872440140540?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=RsR_qpIDvqI:3WgfiM09vBc:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=RsR_qpIDvqI:3WgfiM09vBc:63t7Ie-LG7Y"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=63t7Ie-LG7Y" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=RsR_qpIDvqI:3WgfiM09vBc:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=RsR_qpIDvqI:3WgfiM09vBc:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=RsR_qpIDvqI:3WgfiM09vBc:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/RsR_qpIDvqI" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/RsR_qpIDvqI/what-you-learn-in-college-can-go-long.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://2.bp.blogspot.com/_6tATWICmLi0/SPV0nabVpoI/AAAAAAAAAZ8/Nx8F9GvvXXE/s72-c/women-shaking-hands.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/10/what-you-learn-in-college-can-go-long.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-796750644132638597</guid><pubDate>Sat, 11 Oct 2008 22:29:00 +0000</pubDate><atom:updated>2008-10-12T16:08:54.959-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">kids</category><category domain="http://www.blogger.com/atom/ns#">rabbi kellet</category><category domain="http://www.blogger.com/atom/ns#">philanthropy</category><category domain="http://www.blogger.com/atom/ns#">Family</category><category domain="http://www.blogger.com/atom/ns#">Mr. Mueller</category><category domain="http://www.blogger.com/atom/ns#">religion</category><category domain="http://www.blogger.com/atom/ns#">Fran</category><category domain="http://www.blogger.com/atom/ns#">economy</category><title>Do The Right Thing... Be Righteous</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://1.bp.blogspot.com/_6tATWICmLi0/SPE1ZUxA2HI/AAAAAAAAAZ0/8vcKlh0MLlY/s1600-h/fiddler.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 152px; height: 159px;" src="http://1.bp.blogspot.com/_6tATWICmLi0/SPE1ZUxA2HI/AAAAAAAAAZ0/8vcKlh0MLlY/s400/fiddler.jpg" alt="" id="BLOGGER_PHOTO_ID_5256040949305366642" border="0" /&gt;&lt;/a&gt;I am not a theologian or a deeply religious person.  Far from it.  Although, I feel that I am very spiritual.  I also feel that to be a good (fill in the blank with your religious preference or affiliation) requires that you simply be a good person.&lt;br /&gt;&lt;div style="text-align: center;"&gt;&lt;div style="text-align: left;"&gt;&lt;br /&gt;Throughout my life, both personally and professionally, I have always endeavored to do what I believe to be the "right thing".  This is a concept that was impressed upon me as a child growing up by my parents and one that Fran and I impress on our girls as well.&lt;br /&gt;&lt;br /&gt;Fran, I and the girls went to Temple last week to celebrate Yom Kippur.  &lt;a href="http://www.cbiaz.org/bio.php?id=84"&gt;Rabbi Rony Keller&lt;/a&gt; delivered a very thoughtful sermon addressing the extraordinary economic times we are in and how to react to them by being righteous.   This is one of those sermons, like&lt;a href="http://michaelmallace.blogspot.com/2008/05/go-teach.html"&gt; Mr. Muller's commencement speech&lt;/a&gt; that I wrote about earlier this summer that transcends all people.   It does not matter what your faith is, Rabbi Keller's sermon  is very powerful and resonates by putting things in perspective.  At least it does for me!&lt;br /&gt;&lt;br /&gt;&lt;/div&gt;&lt;pre  style="font-family:times new roman;"&gt;&lt;span style="font-size:130%;"&gt;Yom Kippur Morning&lt;br /&gt;Sermon Presented By:&lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold;font-size:130%;" &gt;Rabbi Rony Keller&lt;/span&gt;&lt;br /&gt;&lt;/span&gt;&lt;/pre&gt;&lt;span style="font-size:130%;"&gt;&lt;a href="http://www.cbiaz.org/"&gt;&lt;span style="font-family:times new roman;"&gt;2008/5769&lt;/span&gt; &lt;/a&gt;&lt;br /&gt;&lt;a href="http://www.cbiaz.org/"&gt;&lt;span style="font-family:times new roman;"&gt;Congregation Beth Israel, Scottsdale, Arizona&lt;/span&gt;&lt;/a&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;br /&gt;&lt;blockquote style="font-style: italic; font-weight: bold;"&gt;"If I were a rich man…&lt;br /&gt;&lt;br /&gt;I know that you might not be able to tell from my singing but I did play Tevye in the JP Taravella high school production of Fiddler on the Roof.&lt;br /&gt;&lt;br /&gt;Those very familiar words to a popular book, play, and movie speak volumes to us. When Tevye the Dairyman sang that song in Fiddler, he was passionate, he was hopeful, and he was desperate. Tevye was the head of a family of seven people. He worked hard, and he worked tirelessly to ensure that his family had what they needed to survive.   It wasn’t easy and sometimes it was scary, but Tevye and his family somehow made ends meet.&lt;br /&gt;&lt;br /&gt;As you might recall in the film, Tevye spoke about wealth. He dreamed of a big house and the fineries in life; but throughout the film his intentions were always good. He sought to better his life and the lives of his family and ultimately he wanted time, time to pray and give back to his community. So what’s wrong with being rich he’d ask?&lt;br /&gt;&lt;br /&gt;What’s wrong with being rich is an excellent question. The answer is that there is absolutely nothing wrong with being rich. The problem arises when rich isn’t good enough, when wealth needs to equal power, and when greed settles in.&lt;br /&gt;&lt;br /&gt;As you know the United States has had a less that stellar month financially.&lt;br /&gt;I think many will recall that IndyMac, the largest mortgage lender in the US collapsed due to tighter credit, falling home prices and rising foreclosures.   Lehman Brothers was the next institution to declare bankruptcy, followed by the government bailout of AIG.&lt;br /&gt;&lt;br /&gt;Times are difficult for everyone. Our investments have been compromised, our nest egg dented, and our trust in the financial system severely tested. The New York Times reported that the American economy lost 159,000 jobs in the month of September alone. Although the recently passed “bailout’plan may stabilize some parts of the economy, most reports say....well it’s better than nothing. It’s challenging to hear that we are currently living through the most devastating financial crisis since the great depression or perhaps ever. What does that mean? How do we cope? What should we do?&lt;br /&gt;&lt;br /&gt;When we sat here last year, reading the Yom Kippur liturgy, most of us would not have guessed that we would be in this dire financial situation. It seems that our economy has been as shaky as a Fiddler on the Roof. A lot can change in a year, some of us have lost our jobs, many can’t sell our homes, and we all have difficulty filling up our gas tanks. The Unetaneh Tokef reminds us of the question: Who shall be poor and who shall be rich?”&lt;br /&gt;&lt;br /&gt;The answer to that question is unknown, but this prayer reminds us that Repentance, Prayer, and Tzedakah temper judgments severe decree! These three pillars: repentance, prayer, and tzedakah create the foundation for our year. Two of the three are internal: when we repent, no one knows the sincerity in which we introspect, and when we pray, no one knows the true internal meditations of our hearts. However, when we engage in tzedakah we physically do something.&lt;br /&gt;&lt;br /&gt;The brilliance of the word tzedakah is its grammatical root, tzedek which means righteousness. So, tzedakah doesn’t just mean charity, it’s much more.... it’s a righteous act! When we are righteous in our actions then we can make a difference in the world.&lt;br /&gt;&lt;br /&gt;If everyone acted with righteousness the world would undoubtedly be a better place. Imagine if everyone in your life acted righteously: the postal worker, your drug company, the fast food employee, your investment broker, your hairdresser, your bank president, your mechanic, and your insurance company. How would our daily lives be different if everything we said and did was righteous; every meeting and action we performed was based in righteousness.&lt;br /&gt;&lt;br /&gt;In this morning’s haftarah, the prophet Isaiah is yelling at us!  He’s speaking to us about our fast.  Through his message God tells us to cease our empty thoughts, and to stop our meaningless acts of going through the motions Isaiah says (Isaiah 58:6-8):&lt;br /&gt;&lt;br /&gt;This is not the fast that God wants from you, a fast just to afflict yourselves; instead God wants you to share your bread with the hungry, and to bring the poor into your house? When you see the naked, clothe them.&lt;br /&gt;&lt;br /&gt;In other words Isaiah is telling us that the passive act of simply fasting because we have to, simply going through the motion of not eating will not bring us any closer to redemption. God doesn’t want us to needlessly starve just as a physiological exercise.   Our fast is futile if it’s just an empty act that we do for Yom Kippur. The fast that God wants is much more complex. God is seeking true introspection in our repentance, focused intent in our prayer, and selfless action in our tzedakah. &lt;span&gt;God is seeking righteousness&lt;/span&gt;.&lt;br /&gt;&lt;br /&gt;Yes it’s beautiful that we brought in thousands of pounds of groceries today, and it’s wonderful that we remember to temper judgments decree with repentance, prayer, and tzedakah today on Yom Kippur, but what about tomorrow? What about the rest of the year; 3 days from now won’t our friends need our repentance, 3 weeks from now won’t God need our prayers, and 3 months from now won’t our community need our tzedakah?&lt;br /&gt;&lt;br /&gt;In these tricky financial times, righteousness is even more elusive. When we are facing hard times personally, it’s difficult to think of others. When we are worried about our own homes,&lt;br /&gt;investments, and expenses, how can we be expected to worry about anyone outside of our own families?&lt;br /&gt;&lt;br /&gt;Rabbi David Wolpe writes in his book Floating Takes Faith,’Jewish law mandates that even a beggar who receives tzedakah must in turn give tzedakah, for it is important for all of us to feel that we have something to give. But what of people who truly have nothing? Tzedakah is often material, but not always. We give tzedakah when we share our imagination, our efforts, and our love. Tzedakah is the gift God expects us to give one another. Giving money, while essential,is only the beginning. Even the recipient must in turn give tzedakah. In other words, giving tzedakah is not a choice; it’s a mitzvah, commandment, and an obligation. Being righteous is our responsibility.&lt;br /&gt;&lt;br /&gt;So, how can we be righteous during these difficult times? Maimonides a 13th century theologian explains, a tzaddik, a righteous person, is someone whose merit surpasses their iniquity. According to this definition everyone sitting in this room can be righteous! We don’t need to save the world・ighteousness can be achieved in small everyday actions. Make tzedakah a habit.&lt;br /&gt;&lt;br /&gt;Every time we go shopping we can buy two or three additional items and drop them in a separate bag in our pantry・hen the bag is full, donate it.   Did you know that there is a donation bin right in the rotunda at Beth Israel? Every time you come to the synagogue for religious school, pre- school, services, or an event, bring an item and drop it in the bin. We can also find a comfortable percentage of our annual salary to donate. Collect your loose change from each week and give away the sum at the end of the month. Sign-up to Race for the cure this weekend with Beth Israel. Volunteer at a food pantry, retirement home, school, or shelter. Don’t just give charity; that’s easy.... be righteous!&lt;br /&gt;&lt;br /&gt;We can keep ourselves focused by creating a daily righteousness checklist:&lt;br /&gt;&lt;br /&gt;• Did my merits outweigh my iniquities today?&lt;br /&gt;&lt;br /&gt;• Did I make someone’s life a little bit sweeter?&lt;br /&gt;&lt;br /&gt;• Did I judge myself without judging others?&lt;br /&gt;&lt;br /&gt;• Did I help someone today without expecting anything in return?&lt;br /&gt;&lt;br /&gt;• Did I act with integrity?&lt;br /&gt;&lt;br /&gt;During the opening song from Fiddler on the Roof, the following conversation takes place:&lt;br /&gt;&lt;br /&gt;&lt;span&gt;Nachum:&lt;/span&gt; the beggar says [begging] Alms for the poor! Alms for the poor!&lt;br /&gt;&lt;span&gt;Lazar Wolf:&lt;/span&gt; the butcher replies- Here, Nachum, here's one kopeck.&lt;br /&gt;&lt;span&gt;Nachum:&lt;/span&gt; One kopeck? Last week, you gave me two kopecks!&lt;br /&gt;&lt;span&gt;Lazar Wolf:&lt;/span&gt; answers I had a bad week.&lt;br /&gt;&lt;span&gt;Nachum:&lt;/span&gt; responds, So? If YOU had a bad week, why should I suffer?&lt;br /&gt;&lt;br /&gt;Just because we have a bad day, week, or month, it does not mean that we can cease acting righteously. When we are righteous in giving tzedakah, and finding ways to temper judgments severe decree, the question of who shall be poor and who shall be rich is less significant. It’s easy to be righteous when it’s Yom Kippur- we’re sitting here and fasting. Be righteous when it’s difficult, be righteous when others aren’t - in the words of Rabbi Hillel: in a place where there is no righteous person, endeavor to be that person."&lt;/blockquote&gt;Print a copy of Rabbi Keller's Sermon &lt;a href="http://www.cbiaz.org/sermons/YomKippur5769pdf"&gt;here:&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-796750644132638597?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/EUe0Utdlpfc" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/EUe0Utdlpfc/do-right-thing-be-righteous.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://1.bp.blogspot.com/_6tATWICmLi0/SPE1ZUxA2HI/AAAAAAAAAZ0/8vcKlh0MLlY/s72-c/fiddler.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/10/do-right-thing-be-righteous.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-2009410929631939124</guid><pubDate>Sat, 11 Oct 2008 16:45:00 +0000</pubDate><atom:updated>2008-10-11T14:07:21.901-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">Family</category><category domain="http://www.blogger.com/atom/ns#">technology</category><category domain="http://www.blogger.com/atom/ns#">Cox</category><category domain="http://www.blogger.com/atom/ns#">DVR</category><category domain="http://www.blogger.com/atom/ns#">television</category><category domain="http://www.blogger.com/atom/ns#">boston legal</category><title>My Own Crisis</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_6tATWICmLi0/SPDkAN4sT2I/AAAAAAAAAZs/1lnrLR2MU_E/s1600-h/dvr-mainbanner.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 222px; height: 123px;" src="http://3.bp.blogspot.com/_6tATWICmLi0/SPDkAN4sT2I/AAAAAAAAAZs/1lnrLR2MU_E/s400/dvr-mainbanner.jpg" alt="" id="BLOGGER_PHOTO_ID_5255951457519947618" border="0" /&gt;&lt;/a&gt;I'm a gadget guy.  In my opinion one of the greatest inventions of our time is the &lt;a href="http://www.cox.com/digitalcable/dvr/dvrdemo.html"&gt;Digital Video Recorder (DVR).&lt;/a&gt;  We had to add a second one in our house because the girls would use the one in the living room and there was never enough space for Fran or I to record/watch our shows.  Then for Valentines Day a couple of years ago Fran got me my own DVR for the bedroom so I could record my shows.  Fran is so romantic!&lt;br /&gt;&lt;br /&gt;This device is the best!  The DVR allows us to watch what we want to. With our schedule, we never have the time to watch the television shows we enjoy when they originally air.  We always "DVR" them.  Then when we want, we play them back at our convenience.  Simple, right?  99% of the time it is unless you are a pack rat like I am and forget to erase the shows that you have already watched.  In fairness, there is a feature on the DVR that allows you to automatically erase shows, but I don't use it.&lt;br /&gt;&lt;br /&gt;Enter my crisis.  &lt;a href="http://abc.go.com/primetime/bostonlegal/index?pn=index"&gt;Boston Legal&lt;/a&gt; is one of my favorite shows on television.  It is permanently programmed into the DVR to record every week.  This past week, I started watching it on the DVR and it stopped sixteen minutes into the show.  I was in a panic!  How could this be?   This has never happened before.  I pressed all the buttons and see all the messages on the screen, then realize that I had run out of memory.  A DVR stores everything on a giant hard drive (like a computer) and unfortunately, mine was full.&lt;br /&gt;&lt;br /&gt;I then go through and erase everything that I don't think I will watch again and free up seventy-five percent of the hard drive in an effort to avert another disaster.&lt;br /&gt;&lt;br /&gt;Problem solved?  Not exactly.  I was going through Boston Legal withdraw.  In light of everything that has been going on in the world around us this was going to be my hour to escape, I felt deprived and had a bit of anxiety.&lt;br /&gt;&lt;br /&gt;A couple of days later, I was talking about this with Fran and the girls. Sydney my youngest daughter, who I have mentioned before is our personal "IT" specialist,  suggested that I go on line to &lt;a href="http://www.abc.com/"&gt;ABC.com&lt;/a&gt; and watch the show over the internet.  Good suggestion.  I went on online and sure enough it was there.&lt;br /&gt;&lt;br /&gt;Thank goodness, we have COX high speed broadband!  I was sitting in my home office watching it on my thirteen-inch Macbook book over the internet without it buffering once.  At last, I was getting my weekly fix of Boston Legal and escaping for an hour.  Now, this is not as good as laying in bed and watching it on my big screen HDTV (although, It sure is a great alternative).&lt;br /&gt;&lt;br /&gt;Crisis averted!&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-2009410929631939124?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=wfIWGwauObg:i-0Z_jZvR0o:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=wfIWGwauObg:i-0Z_jZvR0o:63t7Ie-LG7Y"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=63t7Ie-LG7Y" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=wfIWGwauObg:i-0Z_jZvR0o:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=wfIWGwauObg:i-0Z_jZvR0o:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.feedburner.com/~ff/MichaelMallace?a=wfIWGwauObg:i-0Z_jZvR0o:7Q72WNTAKBA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/MichaelMallace?d=7Q72WNTAKBA" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/MichaelMallace/~4/wfIWGwauObg" height="1" width="1"/&gt;</description><link>http://feedproxy.google.com/~r/MichaelMallace/~3/wfIWGwauObg/my-own-crises.html</link><author>noreply@blogger.com (Michael Mallace)</author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="http://3.bp.blogspot.com/_6tATWICmLi0/SPDkAN4sT2I/AAAAAAAAAZs/1lnrLR2MU_E/s72-c/dvr-mainbanner.jpg" height="72" width="72" /><thr:total xmlns:thr="http://purl.org/syndication/thread/1.0">0</thr:total><feedburner:origLink>http://michaelmallace.blogspot.com/2008/10/my-own-crises.html</feedburner:origLink></item><item><guid isPermaLink="false">tag:blogger.com,1999:blog-1926535990275661143.post-5027506993309842547</guid><pubDate>Thu, 09 Oct 2008 03:06:00 +0000</pubDate><atom:updated>2008-10-08T20:54:32.176-07:00</atom:updated><category domain="http://www.blogger.com/atom/ns#">radio</category><category domain="http://www.blogger.com/atom/ns#">restaurant</category><category domain="http://www.blogger.com/atom/ns#">advertsing</category><category domain="http://www.blogger.com/atom/ns#">automotive</category><category domain="http://www.blogger.com/atom/ns#">economy</category><title>Main Street meets our Street</title><description>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://1.bp.blogspot.com/_6tATWICmLi0/SO16l2vCcBI/AAAAAAAAAZc/rNImIn0MKMk/s1600-h/hotels_mainstreet.jpg"&gt;&lt;img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 173px; height: 130px;" src="http://1.bp.blogspot.com/_6tATWICmLi0/SO16l2vCcBI/AAAAAAAAAZc/rNImIn0MKMk/s400/hotels_mainstreet.jpg" alt="" id="BLOGGER_PHOTO_ID_5254991130977792018" border="0" /&gt;&lt;/a&gt;One of my favorite things to do at the radio station is to meet with our current and potential new advertisers.  With everything that has been going on in the economy, I have made it a priority to get out of the office as much as I can to meet with these people the last couple of weeks.  Let me tell you what they are telling me.  This is  "Main Street" talking. &lt;br /&gt;&lt;br /&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;&lt;/span&gt;&lt;blockquote&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;"Unprecedented are the words I keep hearing over and over again".&lt;/span&gt;&lt;/blockquote&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;&lt;/span&gt;&lt;blockquote&gt;&lt;span style="font-weight: bold; font-style: italic;"&gt;"Auto dealer's biz down 30% and they've never seen anything like this, Furniture biz worst in five years, restaurant biz very slow, personal health spa biz down 40%, travel biz down due to high airfare". &lt;/span&gt;&lt;/blockquote&gt;The adversity in the economy is not only impacting "Main Street" but it is impacting our streets! &lt;br /&gt;&lt;br /&gt;At the radio stations, we are doing everything we can to provide effective and affordable advertising programs to help "Main Street" get through the bumps in the road. &lt;br /&gt;&lt;br /&gt;As one advertiser said to me&lt;span style="font-style: italic;"&gt;,&lt;/span&gt; &lt;span style="font-weight: bold; font-style: italic;"&gt;"It is important for me to keep my name out there, when the economy turns around, I want them to remember me".&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;I think that we as broadcasters have a responsibility to help where we can.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1926535990275661143-5027506993309842547?l=michaelmallace.blogspot.com'/&gt;&lt;/div&gt;&lt;div class="feedflare"&gt;
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