• Full support for IIS 7 (Windows Server 2008)
• Full support for SQL Server 2008

Solved issues:

• REL-1881 Switch on/off meta mart
• REL-1890 error 500 when opening a KPI portlet which has just been created
• REL-1891 License key extensions to support Mirror42 Basic licenses
• REL-1892 Ability to switch logo at right top corner on/off
• REL-1898 unable to load initial data xml for oracle
• REL-1909 KPI portlet of type values(live) does not show refresh icon
• REL-1911 Installer needs to be aware of IIS 7
• REL-1963 import of non meta mart metric values does not show anything on metric portlet
• REL-1965 setuserm42.exe tool for setting the user in a SQL Server Windows Integrated setup

• REL-1810 No target line in spark line when norm is empty
• REL-1849 Benchmark portlets for KPIs do not show default ordering anymore
• REL-1850 benchmark control portlets should show domain names for each control
• REL-1853 edit user/password saves user name in lower case
• REL-1854 Clearer message when login fails, without the “authentication mode”
• REL-1855 moving average lines continue even when there are no more data point
• REL-1856 Error in formula shown when there is a division by zero of a metric value
• REL-1857 Back button in live tab on metric scorecard sometimes does not work
• REL-1858 Collector does not collect monthly values correctly
• REL-1861 Password validation rule with digits fails to check passwords
• REL-1862 Show hoover text Not a Number for NaN
• REL-1863 In domain scorecards show/hide consolidated kpis and kpis (not) in outlooks
• REL-1864 Metrics and Controls by organization, sets selection in domain scorecard fail with 500 error
• REL-1865 Navigation path change to another outlook when you zoom in to metric level
• REL-1866 Too many tabs on a dashboard cause scrolling and focus problems
• REL-1868 Refresh button remains visible when you change live gauge to score card
• REL-1869 Printing of one particular tab fails
• REL-1876 Selected tab does not become white if it is not a user tab
• REL-1877 Change password does not work if you try the same password a second time
• REL-1878 Sort on weight will reset selection of in/out outlook in domain scorecard
• REL-1880 Option to put the application in maintenance mode
• REL-1883 Gauge portlet not shown properly when using outlooks
• REL-1884 Collector does not use period sql to get details for a metric

• REL-1822 Import option to load initial data from XML files
• REL-1823 need to export and import open metric values
• REL-1824 add setting of default language to component config
• REL-1825 add tab for changing metric queries to component config
• REL-1830 Show domain for controls in a set
• REL-1831 Clicking twice on the outlook listbox in the monitor screen will fail the second time
• REL-1832 spark lines seem to be mixed up when multiple outlooks are used
• REL-1833 Overflow: ‘CInt’ when opening element with lots of dependencies
• REL-1834 Error when apply templates is used on an existing domain instance with a new kpi
• REL-1835 benchmark controls fail with error 500
• REL-1836 Outlook in benchmark portlet cannot be changed
• REL-1839 Printing in Monitor overview and benchmark does not show print+close link
• REL-1840 Bar charts in portlets cut off at right border
• REL-1841 Deletion of dimensions with metrics and metric values return error in Oracle
• REL-1842 When clicking a related set in a domain scorecard error 500 occurs
• REL-1843 KPI chart shows different values than history tab
• REL-1844 Apply templates for a different outlook than the specified in the template will sometimes generate incorrect formulas

• REL-1715 new metric values are not shown in portlets
• REL-1771 Apply templates times out
• REL-1776 some monitor screens look compressed in FF3
• REL-1779 IE6 cannot handle apply templates of 500 instances
• REL-1780 need to search metrics by schedule, also for multiple update
• REL-1781 Test instance query for more than 100 records in Oracle fails
• REL-1782 import of metrics dimensions with the same name but linked to a different measurement fails
• REL-1784 Error when doing a full index
• REL-1785 Need script to delete a domain type
• REL-1786 New script to delete metric values for a list of metrics and a certain range of dates
• REL-1788 Pareto graph legend cut off in the middle
• REL-1789 Editing selections and also fields on a second page does not return to this page after save or cancel
• REL-1790 Cannot identify key indicators with the same name but in a different domain in a set
• REL-1792 configm42.bat on Oracle in wwwroot does not replace prefs.inc properly
• REL-1793 domain type constraint on dot_master cannot be created during upgrade
• REL-1794 full index and reindex take an hour to complete. This should go faster
• REL-1795 error in utils.inc on instrrev when logging in with web site url (without virtual directory)
• REL-1796 Cannot see status and progress of the indexer
• REL-1797 Upgrade of license key (4.1.x) will not activate the monitor module
• REL-1798 Test measurement fails when selection name has plus sign
• REL-1799 exclude solutions and domain types will not exclude them in “add content” in portal administration
• REL-1800 metric_name fields should be made bigger than 255 chars to fit very long metric names
• REL-1801 Also remove sequences in Oracle in remove all tables script
• REL-1803 import of templates does not import the ready for rollout flag
• REL-1804 Apply templates does not recognize KPI’s generated in 4.1.7
• REL-1805 Apply templates should also update kpi’s and kpi formulas
• REL-1807 KPI Live value always show 0
• REL-1808 Meta mart measurement layout problem with multiple dimensions
• REL-1809 Need to search metrics by period, also in multiple update
• REL-1811 Need script to remove unused metrics and metric values
• REL-1812 After timeout and clicking in the application you will not be returned to the main screen. An error occurs instead
• REL-1813 Non MM metric SQL statement is not imported from xml file

Where should companies be looking for cost reduction? What questions should they be asking?

• Which SLA’s are easily and consistently met and over-performed? Can we maintain quality with fewer resources?
• Which projects are not going to deliver an ROI in the next 12-24 months and should be reviewed in light of revised priorities? Can we stop them?
• Which of my external resources / suppliers / outsourcers have the worst cost/quality ratio? Can we renegotiate the contract or replace them?

For IT organizations that do not have KPI trend analysis in place, answering these questions is far more difficult. Now is the time to implement KPI trend analysis. If you do, you’ll be far better equipped to make sound decisions and effectively manage supplier performance if you are considering outsourcing as a way to reduce costs.

I know what you’re thinking: doesn’t implementing IT Performance Management require big investments in time, resources, and capital? If you go about it with a traditional Business Intelligence stack, the answer is YES. However, there is an alternative. Mirror42 OnDemand delivers IT performance management as a service - you no longer need to invest in software, hardware, and maintenance or worry about keeping your application up and running. With Mirror42 OnDemand, you can simply use your executive dashboards to make sound financial decisions based on facts, not guesswork.

• REL-1714 getpasswd.com is invalid on windows 2003 enterprise x64 edition sp2
• REL-1747 Unable to import template xml in the Template designer module
• REL-1748 Need script to remove all tables in SQL Server and Oracle
• REL-1749 collector returns wrong query when element has a condition, but no period
• REL-1752 domain type does not show up in element web table
• REL-1753 Cannot select period metric when creating a KPI formula
• REL-1754 cannot import templates in the template designer, only in the administration menu
• REL-1756 test metric does not handle meta mart dimension metrics with 2 tables in jointable
• REL-1757 apply with templates for workgroups returns type mismatch error in audit.log
• REL-1758 Formula is not being saved after apply templates
• REL-1760 apply templates skips control also when it has to create a formula for another outlook
• REL-1761 Invalid column name ‘kif_unit_name
• REL-1762 error when admin and user sets are saved or their masters
• REL-1763 Internal error 500 when trying to edit a benchmark portlet
• REL-1765 Importing of template XML does not save the readyforrollout flag
• REL-1766 select all/deselect all button for selecting instances in Apply Templates
• REL-1769 Need progress bar in apply templates when a lot of instances are being processed
• REL-1771 Apply templates times out
• REL-1774 create, upgrade and drop SQL Server databases with windows integrated account
• REL-1775 setuserm42.exe to set accounts for the collector, virtual directory and application pool in case of Windows Integrated authentication

• REL-1731 unable to import metamart with no existing schedules
• REL-1732 cannot import portal xml with profile portals
• REL-1733 change password in user.asp does not reset the password expiry date
• REL-1734 Extra parameter to determine if sign in button appears on public pages
• REL-1735 Less initial queries when starting the indexer
• REL-1736 Parameter edit in FireFox fails
• REL-1737 view scorecard shows wrong fields
• REL-1738 monitor coloring does not function correctly
• REL-1739 data export cannot be used to export templates
• REL-1740 KPI Library integration will use the released kpilibrary.com
• REL-1741 licensem42.exe for backup/restore license
• REL-1744 Import of measurement skips because it already exists, although it is a new one
• REL-1745 reports dir should be located in installdir, not in wwwroot

• REL-1721 ORA-00972 when exporting domain/controls
• REL-1717 meta mart selection screen: Variable is undefined: M42ValidationPartOfQuery
• REL-1719 meta mart periods are not exported to xml
• REL-1722 ORA-00907 in Control Set LOV, field Domain
• REL-1723 exclude solutions still visible in user tab domain types
• REL-1724 import and export missing for periods
• REL-1726 indexer loops if a domain has only controls with formulas without metrics
• REL-1725 indexer fails one formulas without metrics, like 23+45
• REL-1716 unable to create new user account
• REL-1718 Cannot remove set from My Sets
• REL-1656 spider graph shows incorrect results

Highlights

Define multiple outlooks for KPIs

Multiple outlooks may be defined for KPIs. By using multiple outlooks operational daily/weekly measurements can be visualized next to for example monthly management statements. Each outlook has its own formula with its own set of metrics. By combining this feature with ‘period definitions in the Metamart’ (see next) multiple outlooks can be easily defined. Note that if only one outlook is used, the application will work, after upgrading, as specified in version 4.3.0.

Period definition in Metamart

By defining fixed schedules, the Metamart can be easily configured to collect for multiple periods such as weekly, monthly and quarterly. Until version 4.3.0 multiple selection objects needed to be defined. Note that period definitions do not need to be applied. After upgrading the application will work as specified in version 4.3.0.

Live integration with KPILibrary.com

The integration with www.kpilibrary.com is a live integration. The advantage is that you can leverage all current KPI knowledge and transform it to your specific situation.

Storage of prefs.inc paramaters in database

Most parameters are now accesible from the web interface, because these parameters have been transferred from files like prefs.inc, ldap.inc, etc. to the database. This allows administrators to change settings without accessing the file system. Parameters like the Mirror42 database connection string will remain in prefs.inc.

Value popup in charts

You can now hover over values in the charts in the monitors and portlets to see the exact value and date.

Improvement of LOV usability

LOV fields have now an option to type the first characters of a name in which case immediately a dropdown box is shown with the objects that have a name containing the entered substring. This speeds up the search of domains, controls, organizations, etc. considerably.

Suspend dimension metrics

Dimension metrics can now be suspended. Suspended dimension metrics will not be collected.

Password expiration

Administrators can now set an password expiration date and set how many passwords are being kept which cannot be used next time.

Compare setting for metric portlets

In a metric portlet with view type Chart you can add two other metrics to compare with the main metric of the chart.

Furthermore numerous smaller enhancements have been implemented.

• After upgrade: live portlet for metric on dimensions show all instances
• KPI name not updated in kpi scorecard
• Error on oracle when changing names
• Error when clicking show records of a meta mart metric
• KPI Values are not shown if norm = 0 or norm is empty
• Importing xml without proper rights results in unfriendly error
• Error when viewing portlets as user/user
• Creating a pie-chart based on only null values has unexpected behavior
• Inbox window spends a lot of time to loading and never finish
• Problem with applying templates
• Uploading files doesn’t seem to work
• Cannot modify meta mart instance
• Selecting different number of columns isn’t working
• View report from portlet does not work
• Collector does not work with ODBC connections to Solid database
• After the activation period of a full license key has expired you cannot do anything with the license