Modis Content Management Jobs | IT Jobs

Tech Writer

Wed, 23 May 2012 13:19:29 EST

Industry: Healthcare - Category: Content/Document Management - Location: Redwood City, CA - Technical Writer Bio Tech firm is seeking an experienced Technical Writer to join their Information Technology team. Reporting to the Engineering Services Manager, the successful candidate will: • Drive initiatives to improve information design and delivery to internal and external consumers • Define and produce templates / frameworks for: • application handoff to production (runbooks, system operations guides) • development lifecycle documents (requirements, design specifications, etc.) • end-user documentation • API documentation for partners • Collaborate with the software engineering, database, quality engineering, and infrastructure teams to capture content and produce “reference implementations” of actual documentation using the templates In this role you will be expected to: • Work closely with the applications development, quality, database, and infrastructure teams to understand the content needs for engineering designs, operational runbooks, and partner documentation • Design and implement appropriate templates, style-guides, and documentation using Microsoft WORD • Contribute to process and content improvement initiatives across the organization • Create / maintain production application runbooks • Propose such other information delivery mechanisms as needed • Be the subject matter expert for your area(s), and actively promote best practices across the organization • Solve routine problems quickly and efficiently, requiring direction only in complex situations • Self-manage day-to-day task priorities and time allocations, and advise management of exceptions in a timely fashion, to ensure that you are an enabler, not a bottleneck Required Qualifications: • Effective written and oral communication and presentation skills are a must • Strong attention to detail resulting in high quality deliverables • Experience creating Microsoft WORD templates (and macros) that can be easily used by non-writers (software engineers, QA engineers, operations and support personnel) • Experience with both end-user and partner (API) documentation • Experience defining appropriate content for application operations and support documentation (runbooks) • Ability to build relationships across team boundaries and foster support for new ideas and processes Preferred Qualifications: • 3 - 5 years of experience documenting application operations and troubleshooting (design / implementation of a knowledgebase is a plus) • 3 - 5 years of experience producing software development lifecycle documentation • 3 - 5 years of experience developing end-user documentation (experience in a CLIA/FDA regulated environment is a plus) • 3 – 5 years of experience developing partner API documentation *** If you are interested in applying for this opportunity, please reach out to Nadine Roos at Nadine.Roos@Modis.com ***

Curriculum Developer

Fri, 11 May 2012 18:49:43 EST

Industry: Other - Category: Content/Document Management - Location: San Francisco, CA - Modis is working with one of their clients to fill a Curriculum Developer role in San Francisco, CA. This is a 12 month contract opportunity. If you are interested or know someone who may be, please e-mail an updated resume to Stephanie.hirsh@modis.com. Listed below includes the job description and if you would like to learn more about Modis, please click the following link: www.modis.com/itrecruitment ------ Position Description: Position: Curriculum Developer Location: San Francisco Length: 3 Months Description: This company’s portfolio of Software-as-a-Service (SaaS) applications, including our award-winning customer relationship management (CRM), has revolutionized the ways that customers manage and share business information over the Internet. This company has evolved from a startup founded by four people in a cramped San Francisco apartment ten years ago to a company described by Barron’s as “the fastest growing business software company in the world”. With more than 3,000 employees, over $1B in annual revenues, and over a million users worldwide, we are proud to contribute to the success of companies of all sizes, in all industries, around the globe. According to Gartner, 25% of all software will be deployed via the cloud computing model by 2011. No matter how you slice it, the future of software is cloud computing. As a member of our Global Training & Certification team, you will design and develop Administrator and End-User training which addresses the growing user base. As a Curriculum Developer for CRM Applications, you will play a key role in designing and developing classroom and online courses for our employees, partners, and customer community. You will work with subject-matter experts across the company, Curriculum Architects, and instructors to build courses that meet clearly defined learning objectives, reach multiple audiences, take advantage of learning technologies, and build powerful learning solutions that combine solid design, rapid development, and creative delivery. Objectives • Develop course content for instructor led classroom and web-delivered training. • Participate in the certification program as a subject-matter expert and writer. • Produce quality course material including: design documents, student materials, presentation slides, instructor guides, job aids, lab instructions and workbooks, assessments and certification questions, lab setup guides and course descriptions using the standard development process and templates. • Participate in team development projects, utilizing peer review and project management skills to drive timely completion of training products. • Produce and release the course material. Insure proper quality eLearning product delivery. Required Experience/Skills: • Excellent writing skills with the ability to create content for varying audiences • Minimum 3 years as a Curriculum Developer in a software or technology company, including content for technical and end user audiences. Preferred experience with end user applications requiring administration. • Experience with structured writing techniques and modular content development processes preferred. • Proven ability to meet project timelines with quality results. • Track record of innovation in developing training solutions with a portfolio of projects for various audiences. • Record of effective collaboration in working with product development organizations, as well as internal technical support, consulting and other customer facing resources. • Experience managing course development projects including scoping resource and timeline requirements and driving project plans. • Proven ability to design and develop successful instructor led courses. • Ability to perform all phases of curriculum development (research, planning, writing, organizing, managing, review cycles) • Use of standard publishing tools (Word, PowerPoint, Acrobat) • Bachelor’s degree Preferred Experience/Skills: • Experience with: ¿ Rapid Development Elearning tools (Articulate Studio, Captivate, Camtasia) ¿ Virtual (instructor led, web based) classroom course development and delivery • Customer Relationship Management (CRM) industry, with particular expertise in Service or Sales organizations. • Agile (SCRUM) development methodology • Solid understanding of Internet technologies, browser technologies and On Demand business models

Web Developer

Wed, 16 May 2012 17:34:31 EST

Industry: Technology - Category: Content/Document Management - Location: Houston, TX - Programmer Analyst Large retail energy company seeking a Senior Programmer for a 6-12 month contract in Northwest Houston. Excellent team working with diverse technology. For immediate consideration please send your resume to Erin.Rife@Modis.com • Responsible for understanding detailed client objectives, developing customized programming solutions, and maintaining existing system functionality using the appropriate development methodologies, system development lifecycles, tools and technology. • Design, code, test, debug and document programs and upkeep a full knowledge of systems analysis and programming. • Build strong working understanding of the solution being delivered. • Following and participating in the defined Software Development Lifecycle (SDLC), SOX and General Computing Controls Skills: • Bachelor's degree in Computer Science or related discipline, with 4+ years as a Software Developer or related work experience • Experience with programming languages include: 3+ years ASP.NET, 3+ years C#, 3+ years database development (PL/SQL preferred), 3+ years Visual Studio 2005/2008, 1+ years nUnit preferred • JQuery, MVC is a plus • Experience in Retail Energy industry is a plus as well. • Experience in the following databases: Oracle 9i & 10g, MS SQL Server • 3 years’ experience in architecting n-tier distributed web-based applications utilizing layered architecture (UI-Processing, Service/Façade Interface, Business, Data Access, and Data Manipulation layers) • Ability to effectively communication and convey information. • Ability to read and understand information and ideas presented in writing. • Exhibit ability to be a strong team player. • Ability to effectively communicate and convey information • Ability to read and understand information and ideas presented orally and in writing • Understanding of Windows 2003/2008 & IIS based server environments. • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems • Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult forms • Ability to handle multiple tasks and switch between them quickly and efficiently Erin.Rife@Modis.com

Technical Writer

Thu, 10 May 2012 09:49:01 EST

Industry: Technology - Category: Content/Document Management - Location: Research Triangle Park, NC - Modis is one of the world’s largest and most respected providers of Information Technology Resource Management (ITRM) services and solutions. ITRM is defined as deploying human intellectual capital to meet an organization’s information technology goals using the optimal mix of internal staff, outside consulting resources, and project outsourcing. Today, Modis delivers world class ITRM solutions in 70 markets throughout the United States, Canada, the United Kingdom, and Western Europe. We are currently seeking for our client a …TECHNICAL WRITER LARGE WORLD WIDE KNOWN CLIENT…INTERVIEWS HAPPENING NOW! The project's objective is to support programs by delivering productized packages in support of the company’s teams. Each team is responsible for creating documentation disciplines for the company’s products and services. Also documenting new incubated ideas within the company. • Bi Weekly remediation • Template updates, Validating templates and formats • Tagging of key Words • Working with Engineering teams as they create products • Helping to create process flow, documenting existing methods, documenting proposed method, identifying opportunities for streamlining documentation, improving overall process efficiency for gathering data, gathering requirements needed to produce accurate technical documents. • Video Editing would be an additional bonus. Position # TJ3309346 Please send resumes to todd.johnson@modis.com / 919-674-2123

Print Solutions Developer with DOCUMAKER

Tue, 08 May 2012 14:42:35 EST

Industry: Insurance - Category: Content/Document Management - Location: Cedar Rapids, IA - OPAS Developer Responsible for developing computer programs and/or application components or developing integration and migration functions through the use of the system development life cycle and project management best practices while adhering to change control and problem management procedures. Development will primarily be on the Oracle Insurance Policy Administration System(AdminServer) requiring knowledge of SQL, XML, Javascript, and a good understanding of building web front-ends. Annuity product development would be preferred but would require seven years of development experience and may require a BS degree Ginny Root 319-423-6979 ginny.root@Modis.com

Graphic Designer

Mon, 21 May 2012 11:50:08 EST

Industry: Banking/Financial Services - Category: Content/Document Management - Location: San Francisco, CA - Fortune 100 client in San Francisco seeking a Graphic Designer with 2-4 years of experience. If you are qualified & interested please send an updated resume to kevin.aveson@modis.com or call me at 415-228-4268. Thanks. Responsible for leading smaller scale, lower risk projects and managing all activities in a project life-cycle (initiation planning, executing/controlling, and closing) associated with projects that are typically department-focused and/or lower in risk, scope and complexity. Consults with business partners to clarify and define project requirements and business case, including development of a statement of work. Develops and revises project plans and budgets, tracks project/budget status, identifies and negotiates resolution of issues, escalating as necessary and ensures project tasks are completed according to established timelines. Interacts with mid-management to create and deliver presentations on project goals and plans, including progress reports. Participates on project teams to complete more complex project work. Responsible for design and execution of marketing and cross-sell initiatives. Provide effective consultation to determine needs, set creative objectives/expectations, refine marketing strategy, develop and communicate timelines. Collaborate with assigned copywriter and develop creative elements. Translate and conceptualize needs of the customer. Works on special projects as assigned. Minimum Experience: 4+ years graphic arts experience