<?xml version="1.0"?><feed xmlns:media="http://search.yahoo.com/mrss/" xmlns:gr="http://www.google.com/schemas/reader/atom/" xmlns:idx="urn:atom-extension:indexing" xmlns="http://www.w3.org/2005/Atom" idx:index="no" gr:dir="ltr"><!--
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--><generator uri="https://bazqux.com">BazQux Reader</generator><id>tag:google.com,2005:reader/feed/http://007unlicensedtotest.blogspot.com/feeds/posts/default</id><title>blogs</title><subtitle type="html">blogs</subtitle><link rel="self" href="https://bazqux.com/feed/d45a6ead98c5f8f9f99f?no_branding"></link><gr:continuation>6231997546532</gr:continuation><updated>2026-10-20T01:53:47Z</updated><entry gr:crawl-timestamp-msec="1792429190718"><id gr:original-id="tag:blogger.com,1999:blog-5408914917304971972.post-1084412235993822459">tag:google.com,2005:reader/item/0000052600000133</id><title type="html">Ideation and oracles - where AI does better than testers</title><published>2026-10-19T16:59:50Z</published><updated>2026-10-19T16:59:50Z</updated><link rel="alternate" href="https://visible-quality.blogspot.com/2026/10/ideation-and-oracles-where-ai-does.html" type="text/html"></link><summary type="html">&lt;p&gt;As I was preparing for my PNSQC keynote &amp;apos;Better together: Humans, AI and the next quality benchmark&amp;apos;, I went back on my social media timelines on the public notes I had taken, and two stood out in particular.&lt;/p&gt;
&lt;p&gt;The first one was note on research item in 2018 that was making rounds, that I had hard time digesting then. &lt;/p&gt;
&lt;p style=&quot;text-align: center&quot;&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; width=&quot;320&quot; alt=&quot;A walker tool with 2 simple oracles beats commodity testers at results.&quot; src=&quot;https://drive.google.com/thumbnail?id=1XDn14rxQYyVnaebkZMhRBM7PAK6VV4Cb&amp;amp;sz=w1000&quot;&gt;&lt;/p&gt;
&lt;p&gt;The second one was few years later, when AI was new and I first time saw it doing better than my colleagues, in &lt;em&gt;ideation&lt;/em&gt; for testing. &lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;20.11.2023 &amp;quot;In this particular case, chatGPT did better than colleagues. People are so afraid to say what they think and make decisions.&amp;quot;&lt;/p&gt;
&lt;/blockquote&gt;
&lt;p&gt;I have been slowly coming to terms with two things: &lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;
&lt;p&gt;Testers are not as good at testing as they think they are. Very few testers are really excellent at finding meaningful (or sufficient) results and targeting the testing they do for risk and architecture. &lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;AI does much better now at testing than we would like to give it credit for. &lt;/p&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;However, for these two things, testing might not fit your common plan - specify - execute -frame, but would benefit from a different model to how the work is distributed. The frame we commonly recognize as &lt;em&gt;exploratory testing&lt;/em&gt;. &lt;/p&gt;
&lt;h2&gt;Better, you say?&lt;/h2&gt;
&lt;p&gt;Today I wanted to write about two very specific ways of better I have been observing recently:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;
&lt;p&gt;AI-enabled identification of properties, and use of properties effectively with extended automation capabilities of AI&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;AI-enabled ideation of what to consider testing, and use of AI for multi-perspective classification to choose most relevant ideas&lt;/p&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;h3&gt;Properties&lt;/h3&gt;
&lt;p&gt;To understand the fundamental shift in testing that AI is now enabling, we need to go back to &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://kaner.com/?p=190&quot;&gt;2012 and research by Cem Kaner&lt;/a&gt;. He had then been teaching BBST courses for a large number of students of testing, and observed that students at large numbers failed at a particular, very relevant exercise: identifying &lt;em&gt;partial oracles&lt;/em&gt; that could be used for purposes of automation. The concept he was trying to teach would become essential for assessing systems in scale. &lt;/p&gt;
&lt;p&gt;Kaner described the oracle problem as &amp;quot;one of the defining problems of software testing: one of the reasons that skilled testing is a complex cognitive activity rather than a routine activity&amp;quot;. He pointed out that a popular notion of heuristic oracles of consistencies don&amp;apos;t work: &amp;quot;consistencies don’t guide testers (not me, not the testers I know, not the students I teach) toward oracle ideas that are specific enough to be programmed and used by an automaton.&lt;/p&gt;
&lt;p&gt;This is where we left off with BBST. While the course materials were redesigned to teach partial programmatic oracles, testers at large were particularly bad with these. Turns out generative AI is better at this. &lt;/p&gt;
&lt;p&gt;The years brought me awareness of developer community solving this problem of designing programmatic oracles. They just used an entirely different word for it: properties. Properties were things that would be true to evaluate against for all or a signicant group of tests, so that you wouldn&amp;apos;t have to hand-craft each example and assert - the approach the tester automation community at large adopted. The property-based testing tools, however, stayed in sidelines, and evolved further particularly in the Haskell community as &lt;em&gt;Quickcheck&lt;/em&gt;. It has seen mainstream only in recent years, first by applying it in the much larger Python community as &lt;em&gt;Hypothesis&lt;/em&gt;, then on APIs as &lt;em&gt;Schemathesis&lt;/em&gt; and now language-agnostic for webUIs with &lt;em&gt;Bombadil&lt;/em&gt;. The relevant piece of my puzzle however came with &lt;em&gt;Antithesis&lt;/em&gt; property research skill, that does what students at Cem Kaner&amp;apos;s course never learned to do: identify properties.&lt;/p&gt;
&lt;p&gt;The Bombadil tool includes four default properties&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;No HTTP error codes&lt;/li&gt;
&lt;li&gt;No uncaught exceptions&lt;/li&gt;
&lt;li&gt;No unhandled promise rejections&lt;/li&gt;
&lt;li&gt;No console errors&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;But the Antithesis research skill is capable of identifying domain-specific properties: statements that should hold true when we use them in our tests, beyond &amp;quot;it does not fail visibly or silently&amp;quot;, as the defaults state. &lt;/p&gt;
&lt;p&gt;The amount of relevant problems I have been able to identify that I was oblivious to since I caught up with this blows my mind. AI changed testing, for me. &lt;/p&gt;
&lt;h3&gt;Ideation&lt;/h3&gt;
&lt;p&gt;The other piece I wanted to offer as essentially different is ideation. At PNSQC last week, I participated a workshop facilitated by Ben Simo on &amp;quot;Collaborative Ideation&amp;quot;. While generating ideas on an imagined chocolate wrapping machine might not be my favorite passtime, the steps through the exercise made it painfully obvious that humans are not a match for generating ideas in excess. Humans, however, do really well on asking critical questions about the generated ideas, and modeling dimensions of relevance. In the end, when we were asked to prioritize our ideas for the same target of testing for 10 essentially different project contexts, the overgeneration, classification and filtering approach that AI made straightforward really made sense. &lt;/p&gt;
&lt;p&gt;It was not that you would ask AI to give you a perfect list. But you would ask for a list that you would classify towards your critical ideas of better towards perfect, allowing for learning to change the priorities. &lt;/p&gt;
&lt;p&gt;You know what they say:&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;Do your testing so that at any time you run out of time, you have done the best testing you possibly can by that time. &lt;/p&gt;
&lt;/blockquote&gt;
&lt;p&gt;The amount of perspectives to classify and consider that we could work through collaboratively in four hour workshop really solidified the experience: AI changed testing, for me. &lt;/p&gt;</summary><author><name>Maaret Pyhäjärvi</name></author><source gr:stream-id="feed/https://visible-quality.blogspot.com/feeds/posts/default"><id>tag:google.com,2005:reader/feed/https://visible-quality.blogspot.com/feeds/posts/default</id><title type="html">A Seasoned Tester&apos;s Crystal Ball</title><link rel="alternate" href="https://visible-quality.blogspot.com/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792426710000"><id gr:original-id="https://angryweasel.substack.com/p/hadestown-promises">tag:google.com,2005:reader/item/00000ad700000075</id><title type="html">Hadestown Promises</title><published>2026-10-19T16:18:30Z</published><updated>2026-10-19T16:18:30Z</updated><link rel="alternate" href="https://angryweasel.substack.com/p/hadestown-promises" type="text/html"></link><summary type="html">&lt;p&gt;Most readers probably don’t know that I’m a pretty big fan of musical theater. I see 4-5 shows a year (and have for the last ~25 years), and have seen a lot of great shows on Broadway as well as local productions.&lt;/p&gt;&lt;p&gt;The Hadestown soundtrack made it onto my regular playing rotation a few years ago, and I had a chance to see it on Broadway last year (where it was even better). I listened to the soundtrack again on a walk this weekend and had some thoughts.&lt;/p&gt;&lt;h2&gt;Road to Hell&lt;/h2&gt;&lt;p&gt;Hadestown is the story of Eurydice and Orpheus. Early in the show, Orpheus asks Eurydice to marry him, and she responds by asking some practical questions. She wants to know what they’ll use for rings, where they’ll eat, and where they’ll sleep. Orpheus answers in poetry. The river will make the wedding bands, the trees will set the table, and the birds will make the bed.&lt;/p&gt;&lt;p&gt;I’ve always heard those words as symbolic, since he’s a poet describing the world the way he sees it, or even the way he wants it to be.&lt;/p&gt;&lt;p&gt;But later in the story, Orpheus admits he can’t deliver any of it. They were real promises, and under all the poetry, what he was saying was “it’ll all work out.” He was saying it to someone who’d spent most of her life watching things &lt;em&gt;not&lt;/em&gt; work out.&lt;/p&gt;&lt;p&gt;I’ve watched a lot of leaders do the same thing.&lt;/p&gt;&lt;p&gt;Many years ago, I worked with a director named Marcus. His org had just been through a round of layoffs, and in the all-hands afterward, people asked whether their projects would continue, who they’d report to in the new org, and whether more cuts were coming. Marcus answered every question with some version of the same thing: we’ll come out of this stronger, and it’s all going to work out. He believed it, too. Two months later there was a second round of cuts, and from then on, nobody believed much of anything Marcus said.&lt;/p&gt;&lt;h2&gt;Wedding Song&lt;/h2&gt;&lt;p&gt;Eurydice asked concrete questions, and concrete questions deserve concrete answers, even when the best answer is “I don’t know yet.” Vision matters. Orpheus’s song is the reason Eurydice stays in the first place, and teams need leaders who can describe a future worth working toward. The trouble starts when vision shows up as the answer to a practical question. When someone asks where they’ll sleep, a story about birds sounds like either a dodge or a promise they can’t keep.&lt;/p&gt;&lt;p&gt;Leaders reach for poetry most often when the true answer is uncomfortable. “I don’t know whether your project survives the next planning cycle” is hard to say, so it turns into corp-speak like, “we’re investing in the things that matter.” It feels like a safer thing to say in the moment, even though telling the uncomfortable truth is almost always the right thing to do.&lt;/p&gt;&lt;h2&gt;Any Way the Wind Blows&lt;/h2&gt;&lt;p&gt;Eurydice’s history is important to consider. “It’ll work out” sounds different to someone who’s had a life where things usually haven’t worked out. Orpheus is an optimist who’s never really been cold, while Eurydice has spent years trying to stay warm.&lt;/p&gt;&lt;p&gt;Your team has a history too. Some of them have lived through layoffs, reorgs that went nowhere, or a previous manager who also said reassuring things right before delivering bad news. Our optimism costs us nothing, but trusting it can cost them quite a bit. And when the reassurance turns out to be wrong, people will stop asking. &lt;/p&gt;&lt;p&gt;I wrote about &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://angryweasel.substack.com/p/when-your-team-is-too-quiet&quot;&gt;what a quiet team is telling you&lt;/a&gt; earlier this year, and vague promises are one of the fastest ways I know to get a team to stop talking.&lt;/p&gt;&lt;h2&gt;Promises&lt;/h2&gt;&lt;p&gt;Orpheus does learn. By the time he leads Eurydice out of the underworld, he’s stopped promising things that belong to the river and the trees. He tells her that he can’t give her any of that, and offers something that’s entirely in his power instead: just to stay beside her.&lt;/p&gt;&lt;p&gt;As a leader, your promises should be smaller and more specific, and within your control. You can’t promise there won’t be another round of cuts, but you can promise that people will hear it from you before the all-hands. You can’t promise a project survives planning, but you can promise to tell the team the day you know, and to explain why.&lt;/p&gt;&lt;p&gt;Of course, Hades’ condition for letting them leave is that they can’t walk side by side, so Orpheus has to lead while Eurydice follows behind him. In the end, Orpheus breaks his promise, and that’s a story about trust and doubt that’s probably worth a whole other post.&lt;/p&gt;&lt;h2&gt;Why We Build the Wall&lt;/h2&gt;&lt;p&gt;Almost everything is a system, and this story isn’t any different. The world is cold because Hades and Persephone’s relationship is broken, and the seasons have gone wrong along with it. Eurydice doesn’t go to Hadestown because she’s weak. She goes because she’s hungry, and Hades is offering the only meal around. Even Hades is stuck in the machine he built, and it takes Orpheus’s song to remind him who he used to be. When Orpheus finally turns around, it’s because Hades designed a test where doubt was almost guaranteed to win.&lt;/p&gt;&lt;p&gt;The show doesn’t let anyone completely off the hook, though. Eurydice owns her choice, and Orpheus is the one who turns. The system shapes the choices people make, but they still make them.&lt;/p&gt;&lt;p&gt;Marcus wasn’t a liar either. He was working inside a system that rewarded confident reassurance and treated “I don’t know” as weakness, so he gave the system what it wanted. If you catch yourself answering practical questions with poetry (or corp-speak), it’s worth asking what’s pushing you there, and whether you can change that instead of just coloring inside the lines.&lt;/p&gt;&lt;h2&gt;Road to Hell (Reprise)&lt;/h2&gt;&lt;p&gt;Before you reassure someone, sort what you’re about to say into three buckets: what you know, what you don’t know, and what you’re hoping for. All three are fine to share, as long as you’re clear about which is which. “I’m hopeful the project survives” is honest, while “the project will be fine” is a promise you may not be able to keep.&lt;/p&gt;&lt;p&gt;Answer the question that was asked. If someone asks where they’ll sleep, tell them where they’ll sleep, or tell them you don’t know yet and when you expect to. Save the vision for when they ask about the future.&lt;/p&gt;&lt;p&gt;Keep a rough count of the promises you make and the ones you keep. When that ratio slips, the people around you will notice long before you do. The fix is usually to make fewer promises rather than to try harder to keep big ones.&lt;/p&gt;&lt;p&gt;If you’ve said “it’ll work out” before and it didn’t, say so. Owning the last broken promise buys more credibility than any amount of new optimism.&lt;/p&gt;&lt;p style=&quot;clear: both&quot;&gt;&lt;/p&gt;&lt;p data-bqr-info=&quot;attachment&quot;&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://substack-post-media.s3.amazonaws.com/public/images/b172564f-0038-40cd-98e1-51e4f2d8dc4c_1254x1254.png&quot;&gt;&lt;/p&gt;</summary><author><name>Alan Page</name></author><source gr:stream-id="feed/https://angryweasel.substack.com/feed"><id>tag:google.com,2005:reader/feed/https://angryweasel.substack.com/feed</id><title type="html">The Weasel Speaks</title><link rel="alternate" href="https://angryweasel.substack.com" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792420280000"><id gr:original-id="tag:blogger.com,1999:blog-4468368081571379042.post-7640891623268200502">tag:google.com,2005:reader/item/0000063200000063</id><category term="QA Jobs"></category><category term="SDET Jobs"></category><category term="Software Testing Jobs"></category><category term="Testing Jobs"></category><title type="html">Software Testing &amp;amp; QA Jobs – October 19, 2026 | Daily Job Openings</title><published>2026-10-19T14:31:20Z</published><updated>2026-10-19T14:31:20Z</updated><link rel="alternate" href="https://qa-qcarena.blogspot.com/2026/10/software-testing-qa-jobs-october-19.html" type="text/html"></link><summary type="html">&lt;p style=&quot;text-align: center&quot;&gt; &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh0HxAJzHz-AfnY66t5Ob4Gv5t2RaSz4RbM6nr6hTVL2SGYdlwpvpO1ukyzGCq_JAX13uoHASEXMPET6QAjSqekfRfo1i6awKXwkGY0z7__SIpizy6IKDJHb6_fkDK8Zp6Wt6_pjaygULaopF7HGoF8RfVE7p11dpaOJ1-P5_d-Dly52zevrJC219oOPsI/s1672/Software%20Testing%20&amp;amp;%20QA%20Jobs%202026.png&quot; imageanchor=&quot;1&quot; style=&quot;margin-left: 1em; margin-right: 1em&quot;&gt;&lt;img width=&quot;400&quot; height=&quot;225&quot; style=&quot;border: 0px solid black&quot; data-original-height=&quot;941&quot; data-original-width=&quot;1672&quot; src=&quot;https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh0HxAJzHz-AfnY66t5Ob4Gv5t2RaSz4RbM6nr6hTVL2SGYdlwpvpO1ukyzGCq_JAX13uoHASEXMPET6QAjSqekfRfo1i6awKXwkGY0z7__SIpizy6IKDJHb6_fkDK8Zp6Wt6_pjaygULaopF7HGoF8RfVE7p11dpaOJ1-P5_d-Dly52zevrJC219oOPsI/w400-h225/Software%20Testing%20&amp;amp;%20QA%20Jobs%202026.png&quot;&gt; &lt;/a&gt;&lt;/p&gt;&lt;p style=&quot;text-align: left&quot;&gt;&lt;/p&gt;&lt;h2 style=&quot;margin-bottom: 0cm; text-align: left&quot;&gt;&lt;b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Software Testing &amp;amp; QA Jobs –
October 19, 2026 | Daily Job Openings&lt;/span&gt;&lt;/b&gt;&lt;/h2&gt;

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&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Automation Tester&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - DWF&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 4–7 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Pune, Maharashtra&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job
Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;
- &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://apply.dwfgroup.com/careers-home/jobs/4697?lang=en-us&amp;amp;previousLocale=en-US&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

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&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - QA AIML Consultant&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Mphasis&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 8–12 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Pune, Maharashtra&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://mphasis.ripplehire.com/candidate/?token=ty4DfyWddnOrtpclQeia&amp;amp;source=CAREERSITE#detail/job/917234&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Test Engineer&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Serrala&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 3–5 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Pune, Maharashtra&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://careers.serrala.com/job/Test-Engineer/1368812055/&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Senior Test Engineer&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Serrala&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 3+ years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Pune, Maharashtra&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://careers.serrala.com/job/Senior-Test-Engineer/1367435455/&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - SAST/DAST Engineer&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Capgemini&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 5–9 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Pune, Maharashtra&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://careers.capgemini.com/job/Pune-SASTDAST-Engineer/1437951433&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Quality Engineer&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Capgemini&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 3 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Pune, Maharashtra&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://careers.capgemini.com/job/Pune-Quality-Engineer/1447417033&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - HIL Test Automation&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Capgemini&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Not specified&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Pune, Maharashtra / Bengaluru,
Karnataka&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://careers.capgemini.com/job/Bangalore-HIL-Test-Automation/1445023833&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Senior QA Engineer&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Qualys&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 4-8 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Pune, Maharashtra&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualys.wd5.myworkdayjobs.com/careers/job/pune/senior-qa-engineer_r0005207&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - QA Engineer – O2C &amp;amp;
Enterprise Billing Testing&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - New Relic&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 4+ years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Bengaluru, Karnataka&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://job-boards.greenhouse.io/newrelic/jobs/5424222008&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Manager, Tech Quality
Assurance&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - GALE Partners&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 8-10 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Bengaluru, Karnataka&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://jobs.lever.co/galepartners/b182edca-ae4d-4bee-abdf-1418a851cb8a&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Senior Lead Quality Engineer&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Brillio&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 5–8 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Bengaluru, Karnataka&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://jobs.lever.co/brillio-2/e7459678-f2d8-419f-a9e0-dbd7917c7344&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Test Automation Engineer II&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - PDI Technologies&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 4–7 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Bengaluru, Karnataka&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://jobs.lever.co/pditechnologies/d1ffcb3e-6136-4b02-b95f-e25a9cffb848&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - QA Automation Engineer&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Smart Working&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 4+ years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Remote, India&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://jobs.lever.co/smart-working-solutions/9f10f23e-e6e5-4104-bf02-dc7e16f2f9bb&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - SDET Engineer&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Wipro&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 4–7 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Bengaluru, Karnataka&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://careers.wipro.com/job/SDET-Engineer/187375-en_US&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Jr. QA Automation (API)&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Zimperium&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 1–3 years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Bengaluru, Karnataka&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://jobs.lever.co/zimperium/aa5febcf-51f0-40c2-81e3-a86ab39fef82&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Senior Test Lead&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - HCLTech&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 5+ years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Bengaluru, Karnataka&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://careers.hcltech.com/job/Senior-Test-Lead/133132-en_US&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Position&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - SDET – API/Middleware&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Company&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Welo Global&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Experience&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - 3-5+ years&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Location&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - Remote, India&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;b style=&quot;mso-bidi-font-weight: normal&quot;&gt;&lt;i style=&quot;mso-bidi-font-style: normal&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Job Description&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt; - &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://jobs.lever.co/weloglobal/4e44dc60-5c7f-4b2e-9794-e922bd082f92&quot;&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;br&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Happy Job Hunting. &lt;/span&gt;&lt;span style=&quot;font-family: &amp;quot;Segoe UI Emoji&amp;quot;,sans-serif; mso-bidi-font-family: &amp;quot;Segoe UI Emoji&amp;quot;&quot;&gt;😊&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Here is my today&amp;apos;s Book
recommendation.&lt;/span&gt;&lt;/p&gt;

&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Segoe UI Emoji&amp;quot;,sans-serif; mso-bidi-font-family: &amp;quot;Segoe UI Emoji&amp;quot;&quot;&gt;👇&lt;/span&gt;&lt;/p&gt;

&lt;h2 style=&quot;margin-bottom: 0cm; text-align: left&quot;&gt;&lt;b&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://amzn.to/3UJRpnb&quot;&gt;Perfect Software And Other Illusions About Testing&lt;/a&gt;&lt;/span&gt;&lt;/b&gt;&lt;/h2&gt;&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Know someone who might find this
useful? Feel free to share it with them. &lt;/span&gt;&lt;span style=&quot;font-family: &amp;quot;Segoe UI Emoji&amp;quot;,sans-serif; mso-bidi-font-family: &amp;quot;Segoe UI Emoji&amp;quot;&quot;&gt;😊&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;margin-bottom: 0cm&quot;&gt;&lt;span style=&quot;font-family: &amp;quot;Trebuchet MS&amp;quot;,sans-serif&quot;&gt;Happy Learning | Happy Testing |
Happy Job Hunting&lt;/span&gt;&lt;span style=&quot;font-family: &amp;quot;Segoe UI Emoji&amp;quot;,sans-serif; mso-bidi-font-family: &amp;quot;Segoe UI Emoji&amp;quot;&quot;&gt;👍&lt;/span&gt;&lt;/p&gt;</summary><author><name>YOGESH KHAIRNAR</name></author><source gr:stream-id="feed/https://qa-qcarena.blogspot.com/feeds/posts/default?alt=rss"><id>tag:google.com,2005:reader/feed/https://qa-qcarena.blogspot.com/feeds/posts/default?alt=rss</id><title type="html">QA-QC Arena</title><link rel="alternate" href="https://qa-qcarena.blogspot.com/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/on-muddied-water-buddhism-and-AI">tag:google.com,2005:reader/item/000005ab00000034</id><category term="quality"></category><category term="books"></category><title type="html">On Muddy Water, Buddhism, and AI</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/on-muddied-water-buddhism-and-AI" type="text/html"></link><summary type="html">&lt;p&gt;If there were a job as a master connector of various references and linking them, I’d be a strong fit. For some, it may seem far-fetched, while my brain is just finding synchronicities. From concepts to simply seeing items that I forever associate with some people (for example… frogs! My past QA colleague loved the “Feels bad, man” frog memes, and I still think of him when I see a random frog). And, now, I connected… muddied water, Buddhism, and… AI.&lt;/p&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/mindfulness.jpeg&quot; alt=&quot;Reading Mindfulness book by the beach&quot;&gt;
&lt;em&gt;This mindfulness book was a gem that I carried with me everywhere.&lt;/em&gt;&lt;/p&gt;

&lt;h1 id=&quot;article-jVcgweNK62A5uJDncnZDx3Qg5p4-qa-ai-and-muddied-water&quot;&gt;QA, AI, and muddied water&lt;/h1&gt;

&lt;p&gt;For me, being a QA is very much like challenging my inner Marie Kondo (the decluttering queen) of software development. I even had a talk about minimalism and quality where I mentioned her.&lt;/p&gt;

&lt;p&gt;I often end up spotting and clearing the messes and bottlenecks. Be it forgotten work items or teammates not talking to each other and working under the wrong assumptions. Now, with AI, it’s still there. Just more of it: longer text summaries, more reports created by individuals finding what matters to them. That’s not necessarily bad; it just needs even more questioning and more skepticism, even if it feels very “professional” and “legit”.&lt;/p&gt;

&lt;p&gt;I started to miss imperfect, yet sincere bugs that say &lt;em&gt;“This matters to me because…!!!”&lt;/em&gt; rather than a set of curl commands to reproduce it, a statement that it’s a backend bug, and a perfectly worded addition of “The root cause is that this clause uses that…”. It is packaged “professionally”, but it all looks… the same. A lot of the same.
I ranted about that to a developer: that it’s even more noise now. More information that gives the perception that it matters. We need to question more and remind people to question those nice-looking tasks.&lt;/p&gt;

&lt;p&gt;&lt;em&gt;“Yes… AI muddies the water,”&lt;/em&gt; said that developer. I stopped in my tracks. &lt;em&gt;“Muddies the water!”&lt;/em&gt; - what a beautiful way to put it. I do like insights like that, as it made me realize how I’ve been fighting windmills, and the rant itself left me a bit run-down.&lt;/p&gt;

&lt;h1 id=&quot;article-jVcgweNK62A5uJDncnZDx3Qg5p4-interlude-on-slowing-down-and-the-book-reaching-me&quot;&gt;Interlude on slowing down and the book reaching me&lt;/h1&gt;

&lt;p&gt;These days, with all that information overload, I feel a strong urge to slow down. Disconnect. Run to a cabin. Read.&lt;/p&gt;

&lt;p&gt;I have a bad habit of reading multiple books at the same time, yet recently, I felt like grabbing a new one. I needed something else. So I took a book on mindfulness. A book that has a story itself.&lt;/p&gt;

&lt;p&gt;There’s a Sri Lankan QA I have on my team who is… a doctor. An actual medical doctor who, when asked for a fun fact, said that he likes to do surgeries in his free time. A colleague who read that got so surprised that she said, &lt;em&gt;“Oh, I think some of those facts are made up! Like who would be doing surgeries?”&lt;/em&gt; I knew who that was.&lt;/p&gt;

&lt;p&gt;That QA is also one of the most humble people ever. I remember he was helping out to prep for some event, and it was a curious sight: likely the most educated person on the whole floor, sitting calmly just folding the paper booklets. I sat down and had a short conversation with him on life. Turns out, he’s a Buddhist. I got curious; he noticed that. The next time I visited the office, he gave me a stack of books on Buddhism that he asked a monk he knows in the UK to send for me. And one of the books was &lt;em&gt;“Mindfulness in Plain English” by Venerable H. Gunaratana Mahathera&lt;/em&gt;, which I just picked up the other day.&lt;/p&gt;

&lt;h1 id=&quot;article-jVcgweNK62A5uJDncnZDx3Qg5p4-muddy-water--buddhism&quot;&gt;Muddy water &amp;amp; Buddhism&lt;/h1&gt;

&lt;p&gt;A few days after the “AI muddies the water” conversation, while reading a book, I came across this part:&lt;/p&gt;

&lt;p&gt;&lt;em&gt;“Our mind is analogous to a cup of muddy water. The longer you keep a cup of muddy water still, the more the mud settles down and the water will be seen clearly.&lt;/em&gt;
&lt;em&gt;Similarly, if you keep quiet without moving your body, focusing your entire undivided attention on the subject of your meditation, your mind settles down and begins to experience the bliss of meditation.”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;When I read it, I felt such a moment of synchronicity. That was the point I struggled with: to see clearly, we need to slow down, question it, and not stir in even more mud or rush it through. To see value, we need to step back, look at that “muddy water,” and try to see its core. Its value. For what it is.&lt;/p&gt;

&lt;h1 id=&quot;article-jVcgweNK62A5uJDncnZDx3Qg5p4-the-balancing-act&quot;&gt;The balancing act&lt;/h1&gt;

&lt;p&gt;I could say that I don’t care, or turn a blind eye to the whole thing with this AI situation. Yet I do care. I won’t act as if it doesn’t exist. It’s normal that I may get angry or upset, or even deal with AI with… AI. Buddhism suggests taking reality for what it is without making it worse or brushing things under the carpet. In case we feel like we’re in a trap, it’s a chance to investigate it and see how we can free ourselves. Buddhism doesn’t mean you’re just “zen” about something and passive; it’s about seeing reality as it is. It’s about observing your emotions as they arise, without being controlled by them, and responding wisely.&lt;/p&gt;

&lt;p&gt;The fact that AI is muddying the professional waters is currently a reality. It’s also not going anywhere, and it doesn’t have to. However, it’s up to us to see through the mud it adds: let the mud settle, so we can more clearly evaluate whether those comprehensive long pieces of text are what matters or just fluff.&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/visualizing-quality-how-old-are-your-bugs">tag:google.com,2005:reader/item/000005ab00000033</id><category term="quality"></category><category term="testing"></category><title type="html">Visualizing Quality: How Old are Your Bugs?</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/visualizing-quality-how-old-are-your-bugs" type="text/html"></link><summary type="html">&lt;p&gt;&lt;em&gt;We’re QAs, we’re supposed to find bugs, right? The more - the better?… Right? Let’s have all the discoveries in the backlogs because someday we may fix that 5-year-old bug, right? … Lina??&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;em&gt;Lina has a rant that hopefully is also actionable and useful on bug backlogs and a particular metric that has proved to help - &lt;strong&gt;the average bug age&lt;/strong&gt;.&lt;/em&gt;&lt;/p&gt;

&lt;h1 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-table-of-contents&quot;&gt;Table of Contents&lt;/h1&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/visualizing-quality-how-old-are-your-bugs#on-bug-backlogs-and-why-you-should-keep-them-cleaner&quot;&gt;On Bug Backlogs and Why You Should Keep Them Cleaner&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/visualizing-quality-how-old-are-your-bugs#lets-talk-metrics-whats-your-bug-age&quot;&gt;Let’s Talk Metrics: What’s your Bug Age?&lt;/a&gt;
    &lt;ul&gt;
      &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/visualizing-quality-how-old-are-your-bugs#what-does-the-average-age-metric-mean&quot;&gt;What does the Average Age Metric Mean?&lt;/a&gt;&lt;/li&gt;
      &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/visualizing-quality-how-old-are-your-bugs#improving-quality-culture-with-average-age-chart&quot;&gt;Improving Quality Culture with Average Age Chart&lt;/a&gt;&lt;/li&gt;
      &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/visualizing-quality-how-old-are-your-bugs#whats-the-target-bug-age&quot;&gt;What’s the Target Bug Age?&lt;/a&gt;&lt;/li&gt;
      &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/visualizing-quality-how-old-are-your-bugs#improving-quality-culture-with-average-age-chart&quot;&gt;Improving Quality Culture with Average Age Chart&lt;/a&gt;&lt;/li&gt;
    &lt;/ul&gt;
  &lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/visualizing-quality-how-old-are-your-bugs#visualize-your-progress&quot;&gt;Conclusion: Visualize Your Progress&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h1 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-on-bug-backlogs-and-why-you-should-keep-them-cleaner&quot;&gt;On Bug Backlogs and Why You Should Keep Them Cleaner&lt;/h1&gt;

&lt;p&gt;One of my pet peeves is messy bug backlogs. A colleague of mine recently told me that, in their opinion, my strength is organizing things. Must admit, I did briefly consider becoming the Lithuanian Marie Kondo, yet, I do not think everything that does not spark joy should be thrown out, especially in software.&lt;/p&gt;

&lt;p&gt;I do not hate JIRA, I actually really love making it cleaner and clearer. It’s a tool, and it’s useful because it helps us visualize and organize our work.&lt;/p&gt;

&lt;h4 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-visualizing-and-limiting--work-helps-focus-better-and-follow-up-on-tasks-without-overwhelm&quot;&gt;Visualizing and limiting (!) work helps focus better and follow up on tasks without overwhelm.&lt;/h4&gt;

&lt;p&gt;Getting overwhelmed in bug backlogs of 500+ bugs is a common issue many teams face. It’s time to question this. Especially if you’re a person with a &lt;em&gt;“Q”&lt;/em&gt; in their title (&lt;em&gt;Q for Questions, of course&lt;/em&gt;).&lt;/p&gt;

&lt;p&gt;When you’re in a messy room, it’s terribly hard to find what you’re looking for. The same happens with bug backlogs.&lt;/p&gt;

&lt;p&gt;To create some order and not drown in noise, we need to continuously revisit backlogs, get honest with ourselves on what we will fix and won’t, and either tackle by fixing or close issues we do not plan to fix in the foreseeable future (yes, I’m a QA, and, I’d advise to close some bugs).&lt;/p&gt;

&lt;p&gt;For the cleanup strategies, I could write another post - I’ve seen teams do various efforts like dedicated time for bug fixing/revisiting/closing (feel free to reach out if you’d like that).&lt;/p&gt;
&lt;h1 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-lets-talk-metrics-whats-your-bug-age&quot;&gt;Let’s Talk Metrics: What’s your Bug Age?&lt;/h1&gt;

&lt;p&gt;Whatever cleanliness state your bug backlogs are, I’m a big fan of dashboards - let’s visualize what we have. That not only helps us to track progress and talk using data but also motivates the teams to actually tackle those bugs.&lt;/p&gt;

&lt;p&gt;For example, talking about cleanups of backlogs - one of the most rewarding graphs in an open-source project, where JIRA is open and everyday reports are coming in, is resolved vs. created bugs. If you’re in the negative means that you resolve more tasks than get created. For a legacy system that means a huge cleanup is taking place (even if at times it does not feel like that at all).&lt;/p&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/resolution-chart.png&quot; alt=&quot;Resolved vs. Created Bugs and Resolved Trend Graph from JIRA&quot;&gt;
&lt;em&gt;Example of a Resolved vs. Created Bugs and Resolution Trend Chart from a JIRA Dashboard&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;I love my JIRA dashboards on bug progress. I have different dashboards for different use cases and contexts. There’s one for overall project bugs, others split by team with what matters to them, or specific topics/areas of bugs. I include various stats there, and, there’s one metric that indicates the health of the project overall for me: &lt;strong&gt;the bug age&lt;/strong&gt;.&lt;/p&gt;

&lt;h2 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-what-does-the-average-age-metric-mean&quot;&gt;What does the average age metric mean?&lt;/h2&gt;

&lt;p&gt;You can find this metric in JIRA, and likely any other bug tracking system.&lt;/p&gt;

&lt;h4 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-average-age-calculates-the-average-amount-of-days-issues-were-unresolved-over-a-given-period-of-time&quot;&gt;Average age calculates the average amount of days issues were unresolved over a given period of time.&lt;/h4&gt;

&lt;p&gt;You could use this metric for any work item, but I especially like to use it for bugs. It depicts multiple aspects of the system/company/team:&lt;/p&gt;

&lt;ol&gt;
  &lt;li&gt;
    &lt;p&gt;&lt;strong&gt;How stale and “old” the backlog is&lt;/strong&gt; &lt;br&gt;&lt;/p&gt;

    &lt;p&gt;The staler the backlog, the more there’s noise. Imagine if your average age chart is 700 days (I may or may not be talking from experience). That means that sometimes you may report a bug and not get it fixed for almost 2 years. That’s nuts. 
Note here that if you do some cleanups you may see a spike, but that’s expected as you closed many old bugs. However, in the long run, you will start seeing a trend of much smaller numbers.&lt;/p&gt;
  &lt;/li&gt;
  &lt;li&gt;
    &lt;p&gt;&lt;strong&gt;How quickly we may expect something to get fixed&lt;/strong&gt; &lt;br&gt;&lt;/p&gt;

    &lt;p&gt;As much as we may hate seeing this metric and admitting to ourselves that on average it takes 700 days (as in the above example), it is uncovering a pattern and sets an expectation.&lt;/p&gt;
  &lt;/li&gt;
  &lt;li&gt;
    &lt;p&gt;&lt;strong&gt;How we’re improving&lt;/strong&gt; &lt;br&gt;&lt;/p&gt;

    &lt;p&gt;This point is the one why I visualize problems, because I believe we always can get better, and seeing progress is so rewarding. It’s super motivating for the teams to have data to illustrate their efforts.&lt;/p&gt;
  &lt;/li&gt;
&lt;/ol&gt;

&lt;h2 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-improving-quality-culture-with-average-age-chart&quot;&gt;Improving Quality Culture with Average Age Chart&lt;/h2&gt;

&lt;p&gt;When I first visualized the average age of bugs - I was shocked. In some cases, it was around… 2 years. Ouch.&lt;/p&gt;

&lt;p&gt;I used dashboards to talk about our &lt;em&gt;“bug situation”&lt;/em&gt;. I shared them with teams. I added other panels to visualize where sometimes bugs get stuck (&lt;em&gt;“time in status”&lt;/em&gt;) or the overall number of bugs. It planted a seed in people’s heads. It made them aware of actual data, and, not just a subjective feeling.&lt;/p&gt;

&lt;p&gt;Some teams dedicated time to fixing bugs, some product managers went through backlogs and closed the ones they wouldn’t work on, and other people joined in to recheck backlogs. I poked a lot. I asked around.&lt;/p&gt;

&lt;p&gt;First, the average age metric spiked. I calmed down the team: it was normal - we were cleaning up. &lt;strong&gt;In the long term, our goal is to fix bugs as soon as we get them reported and have our average age chart as low as it can get.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;With time and effort, I started seeing graphs like this:&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/bug-age.png&quot; alt=&quot;Example Average Bug Age Chart from JIRA&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Example Average Bug Age Chart from JIRA&lt;/em&gt;
&lt;/div&gt;

&lt;p&gt;The bug age did drop as this team cleaned up. I wish it looked even better. Yet we still need more time to get to 100 or 10 days age for these bugs… We continue having ups and downs, but there’s a huge improvement. And that’s what I make sure we keep on celebrating.&lt;/p&gt;

&lt;p&gt;In addition, a level of competition creeps in when teams start to compare themselves with others. After this team had their graph looking like that, another team got determined to achieve an even better number: &lt;em&gt;“How could we let those boasters have a better number than us???”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;In the end, though, as cheesy as it is, the best competition is with yourself. Teams seeing their improvement and striving to be even better is what matters the most. Imagine looking back and seeing that from 2 years bug age now it’s a month - what an achievement. Using metrics like average age, we already resulted in much cleaner backlogs, faster feedback loops, a better understanding of bugs, and raised motivation (and quality) by celebrating where we have improved.&lt;/p&gt;
&lt;h2 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-whats-the-target-bug-age&quot;&gt;What’s the target bug age?&lt;/h2&gt;

&lt;p&gt;When I shared the draft of this article with Justas (check out his blog &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://testwhere.blog/&quot; rel=&quot;noopener&quot;&gt;Testwhere&lt;/a&gt;), he was not impressed: &lt;em&gt;“Lina, but it’s 400 - it’s still so much!”&lt;/em&gt; I went on to tell him more about the cleanup efforts we did, how it’s a huge legacy backlog, and how long the change takes place. Then we brainstormed about the &lt;em&gt;“ideal”&lt;/em&gt; state. What’s that?&lt;/p&gt;

&lt;p&gt;Well, if we truly clean up, and fix bugs as soon as they reach us - that’s the famous (or infamous) &lt;strong&gt;zero bugs policy&lt;/strong&gt;. Zero bugs policy does not mean that you won’t have any bugs. It just means that you immediately prioritize and fix, or do not fix it and close it.&lt;/p&gt;

&lt;p&gt;What would we say then the bug age would be? We could say it’s a week or two on average, right? Some bugs may be bigger, others smaller. So, we’d have 10-20 days.&lt;/p&gt;

&lt;p&gt;If your bug age is 10-20 days - you’re doing a pretty great job, I must say. As much as 400 days from 600 days may seem like it’s still enormous, many companies are in a much worse state… Imagine products that have existed for many many years, many of them have old, stale backlogs. The change will come if we get honest with ourselves and actually take on the cleaning, closing, and fixing efforts.&lt;/p&gt;

&lt;h1 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-visualize-your-progress&quot;&gt;Visualize Your Progress&lt;/h1&gt;

&lt;p&gt;In the end, if there’s only one thing I want to encourage you to do, it’s this: try visualizing metrics like bug age (and not only), mention them in your quality conversations, and do not forget to celebrate progress.&lt;/p&gt;

&lt;h4 id=&quot;article-0OuQh3iupG5RLBRkUQuAoe2BDRA-the-best-metrics-are-the-ones-that-do-not-punish-but-motivate-to-improve&quot;&gt;The best metrics are the ones that do not punish, but motivate to improve.&lt;/h4&gt;

&lt;p&gt;Lots of metrics could be rigged and played, so remember to add dimensions, use different metrics + context, and treat them responsibly so that they act as a supporting tool that inspires, and sometimes reminds you that you’re doing a great job even if it feels like it’s never improving. It likely is improving. Just not as fast as we’d want. Change can be quite slow.&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/post-mortem">tag:google.com,2005:reader/item/000005ab00000032</id><category term="quality"></category><category term="quality-foundations"></category><title type="html">Post-Mortem</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/post-mortem" type="text/html"></link><summary type="html">&lt;p&gt;&lt;em&gt;“Those who cannot remember the past are condemned to repeat it”. - George Santayana&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Post-mortem&lt;/strong&gt; means &lt;em&gt;“after death”&lt;/em&gt; in Latin. Usually you’d hear it in the medical context: an autopsy is a post-mortem examination to find out the cause of death.&lt;/p&gt;

&lt;p&gt;It’s a tiny bit ironic that as a teenager I was into medicine (thanks to House M.D.), and the area that I had most interest in was… pathology (pathologists are the ones performing post-mortems). I wanted to discover the root causes of what happened.&lt;/p&gt;

&lt;p&gt;Years later, I do get to do (almost) exactly that…&lt;/p&gt;

&lt;p&gt;The concept of a post-mortem as well exists in tech and it can be extremely beneficial to learn from mistakes. In this &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/quality-foundations/&quot; rel=&quot;noopener&quot;&gt;Quality Foundations&lt;/a&gt; article, I’ll share more on &lt;strong&gt;how post-mortems are used in the tech development context&lt;/strong&gt;.&lt;/p&gt;

&lt;p&gt;Whenever I join a new tech project, I find myself asking: where are the post-mortems? Is there a post-mortem about this issue that just took place?&lt;/p&gt;

&lt;p&gt;For anyone with a concern of quality and continuous improvement, post-mortems are a gold mine to learn from.&lt;/p&gt;

&lt;h1 id=&quot;article-PLQjk6AsSVb-rvH0VhWYqLF68m0-what-is-a-post-mortem-and-when-is-it-created&quot;&gt;What is a Post-Mortem and when is it created?&lt;/h1&gt;

&lt;p&gt;In some contexts, post-mortem is used in project management after the project completion.&lt;/p&gt;

&lt;p&gt;The way I’ve seen it used is related to the development teams is slightly different: &lt;strong&gt;when there’s a production issue like an outage or loss of service for our customers, we need to take that seriously and learn from it&lt;/strong&gt;. Why did it happen? What should we do to make sure it does not happen again?&lt;/p&gt;

&lt;h3 id=&quot;article-PLQjk6AsSVb-rvH0VhWYqLF68m0-post-mortem-is-a-written-document-which-examines-the-reasons-for-the-issue-that-affected-production&quot;&gt;Post-Mortem is a written document which examines the reasons for the issue that affected production.&lt;/h3&gt;

&lt;p&gt;It records the timeline of events that took place, measures taken, analyzes the root cause, and gathers the follow-up action items. It’s like a themed retrospective of sorts. It could be done in both asynchronous and synchronous ways combined with a meeting if necessary.&lt;/p&gt;

&lt;p&gt;It is essential to ensure that the post-mortem remains objective and focuses on facts rather than blame. Identify what happened, not whom to blame.&lt;/p&gt;

&lt;h1 id=&quot;article-PLQjk6AsSVb-rvH0VhWYqLF68m0-who-is-involved-in-writing-it&quot;&gt;Who is involved in writing it?&lt;/h1&gt;

&lt;p&gt;Anyone involved in the incident may take part in writing the post-mortem. Usually it’s the people who have the biggest context on what happened and were the ones to resolve it.&lt;/p&gt;

&lt;p&gt;When it comes to reading it - it’s open to all. In addition, you could combine post-mortem artifacts together with a mini retrospective going through all steps that took place. I especially appreciated post-mortems done with the whole team where the incident happened so that others have a chance to learn, too.&lt;/p&gt;

&lt;h1 id=&quot;article-PLQjk6AsSVb-rvH0VhWYqLF68m0-how-does-it-look-like&quot;&gt;How does it look like?&lt;/h1&gt;

&lt;p&gt;Post-mortem is a written document. It could be written as a Notion or Confluence page (or any other tool/system you’re using). Usually the company has a space on where to store all the incident post-mortems so you can learn from them.&lt;/p&gt;

&lt;p&gt;There are a few main points to cover in the post-mortem:&lt;/p&gt;
&lt;ol&gt;
  &lt;li&gt;Summary of the issue that took place&lt;/li&gt;
  &lt;li&gt;Timeline of the events&lt;/li&gt;
  &lt;li&gt;Root causes&lt;/li&gt;
  &lt;li&gt;Any graphs/links/attachment that are helpful to understand the issue or possible solution&lt;/li&gt;
  &lt;li&gt;Follow-up action items&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;You could do a much deeper analysis and adjust the points based on your needs and context.&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/postmortem.jpg&quot; alt=&quot;Post-mortem Template Example&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Simplified example of a post-mortem template&lt;/em&gt;
&lt;/div&gt;

&lt;h1 id=&quot;article-PLQjk6AsSVb-rvH0VhWYqLF68m0-we-learned-wrote-it-down-now-what&quot;&gt;We learned, wrote it down, now what?&lt;/h1&gt;

&lt;p&gt;The point of post-mortems is to learn from our mistakes. If you see that the same issue happens over and over again, it’s a great chance to catch the patterns and see if we did all the action points we said we’ll do. &lt;strong&gt;As an outcome of post-mortem, we should identify actionable items that can be implemented to prevent a similar incident in the future.&lt;/strong&gt; These should include process improvements, system changes, and updated documentation.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;&lt;em&gt;Bonus points&lt;/em&gt;&lt;/strong&gt;: If you’re extra into learning and utilizing post-mortems, there’s a great metric to follow: unresolved post-mortem items. Learning from failures means not only writing down what went wrong, but also acting on it. If we want to embrace a learning from mistakes culture and the lesson &lt;em&gt;“we fail, we learn”&lt;/em&gt;, we need to complete our action items first.&lt;/p&gt;

&lt;h1 id=&quot;article-PLQjk6AsSVb-rvH0VhWYqLF68m0-summary&quot;&gt;Summary&lt;/h1&gt;

&lt;p&gt;Post-mortems are a great way to analyze the issues that took place. They help us to better understand what happened, share knowledge with more people, and collect action items to prevent issues like that in the future.&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/how-to-get-that-bug-fixed">tag:google.com,2005:reader/item/000005ab00000031</id><category term="testing"></category><category term="quality"></category><title type="html">How to Get That Bug Fixed?</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/how-to-get-that-bug-fixed" type="text/html"></link><summary type="html">&lt;p&gt;Imagine this: you’re testing the software. You find a pesky bug. You report it to the team. Someone comments, &lt;em&gt;“It’s an edge case.”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;The bug gets put low in the backlog and becomes forgotten. A month later, users start complaining about the same issue, and it is suddenly expedited. It gets fixed in a day. You sit there with your hands crossed. You’re proud it was fixed, yet also disappointed that when you told others about it - it was ignored. You keep reminding everyone: &lt;em&gt;“I told you so!”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;I’ve read several bitter posts from the testing community on this topic. I have been bitter myself. I used to say, &lt;em&gt;“Testers do not win popularity contests.”&lt;/em&gt; With more and more experience, I have been humbled, though. &lt;strong&gt;Honestly, we all could do a much better job getting those bugs fixed.&lt;/strong&gt;&lt;/p&gt;

&lt;h2 id=&quot;article-FEHX51bSGhsvBzjtJRuXCM8WvLw-step-1-drop-the-god-complex&quot;&gt;Step 1: Drop the God complex&lt;/h2&gt;

&lt;p&gt;Sure, you’re an expert in testing. Of course, you feel the bug you found is essential. As is your colleague’s bug. They may feel completely the same.&lt;/p&gt;

&lt;p&gt;I have found bugs in my career that I felt had to be fixed immediately. Once the product’s main functionality did not work, I rushed to report it. When someone asked me for data on the impact, I was frustrated: don’t you see how important this is? Don’t you believe me?&lt;/p&gt;

&lt;p&gt;Yet when I looked at the actual data, I understood that I did stumble on the edge case. It affected 1% of the users. It was important, but not as important as some other issues we had competing with it.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;As much as we think we know what is important, our gut feeling or role status is not enough to get the bug fixed.&lt;/strong&gt;&lt;/p&gt;

&lt;h2 id=&quot;article-FEHX51bSGhsvBzjtJRuXCM8WvLw-step-2--respect-the-bug-tell-a-story-that-speaks-to-many-people&quot;&gt;Step 2:  Respect the bug: Tell a story that speaks to many people&lt;/h2&gt;

&lt;p&gt;I likely do not need to remind you of the power of bug reporting: add clear steps, the environment, and screenshots. In case you forgot, I have a high-level explanation in my Quality Fundamentals article on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/work-items&quot; rel=&quot;noopener&quot;&gt;work item types&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;As much as you understand the system and assume that a dev will understand your bug, too - treat the bug with respect.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Not only add the steps but also think about what is important to which people. This way you could get many allies to get it fixed.&lt;/p&gt;

&lt;ol&gt;
  &lt;li&gt;&lt;strong&gt;Could you get data impact of this issue?&lt;/strong&gt;&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;How many users are affected by it? Could there be a cost impact? Or it’s both the customer-facing and infrastructure cost-facing issue? Ask the data and/or support teams if they have any reports.&lt;/p&gt;

&lt;ol&gt;
  &lt;li&gt;&lt;strong&gt;How does this bug align with the company’s priorities?&lt;/strong&gt;&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Do you fully understand what value is for your product? How does this bug play into the landscape of other bugs? Which ones are more important to be fixed? Sometimes raising a bug that won’t be fixed may just generate more noise and won’t get it fixed.&lt;/p&gt;

&lt;ol&gt;
  &lt;li&gt;&lt;strong&gt;Which departments in the company may be interested in this bug?&lt;/strong&gt;&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;User experience? Engineers? Support? DevOps? Establish a link with different departments and share the bug to see if it aligns with any work they’re doing and make them aware of it if it’s relevant for them. This is a win-win: if it aligns with the interest areas of your colleagues, they may even provide extra input and weight to it.&lt;/p&gt;

&lt;h2 id=&quot;article-FEHX51bSGhsvBzjtJRuXCM8WvLw-step-3-pitch-your-bug&quot;&gt;Step 3: Pitch your bug&lt;/h2&gt;

&lt;p&gt;If you did step 2 right, your bug report will be concise, clear, supported with data, and aligned with the priorities. If the story speaks to many people in the company, they will be your allies and can aid you in finding a way to get it prioritized.&lt;/p&gt;

&lt;p&gt;Who does prioritization in your company? Talk to them. What is important to them? &lt;strong&gt;Present the finding and add the why. The actual why. Not why YOU think it’s important, but why WE think it’s important.&lt;/strong&gt; Why it’s relevant to get it fixed for the business.&lt;/p&gt;

&lt;h2 id=&quot;article-FEHX51bSGhsvBzjtJRuXCM8WvLw-summary&quot;&gt;Summary&lt;/h2&gt;

&lt;p&gt;&lt;strong&gt;Do not just drop a bug without selling it and hope that it will become important.&lt;/strong&gt; Treat every bug with the respect it deserves. Sometimes you’ll raise one to a level you never imagined, and it will be fixed the same day. Other times you’ll be humbled and realize it’s unimportant even if it looked critical to you. And other times, it may take time to gather more data and have more people face the problem to understand and prioritize it appropriately.&lt;/p&gt;

&lt;p&gt;Sometimes you’ll be successful. Sometimes you won’t be.&lt;/p&gt;

&lt;p&gt;If you treat bugs with respect and truly make sure you did all you could to sell them, you will definitely change the whole mindset about testing, build great connections in different departments, and help get so many more bugs fixed.&lt;/p&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/testing/BugsHaveFeelingsAndyGlover.jpg&quot; alt=&quot;Bugs have feelings image&quot;&gt;
&lt;em&gt;Andy Glover’s Illustration on Treating Bugs with Respect, source: &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;http://cartoontester.blogspot.com/2010/03/bug-advocacy.html&quot; rel=&quot;noopener&quot;&gt;Cartoon Tester&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/book-impressions-nonviolent-communication">tag:google.com,2005:reader/item/000005ab00000030</id><category term="books"></category><category term="quality"></category><title type="html">Book impressions: Nonviolent Communication</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/book-impressions-nonviolent-communication" type="text/html"></link><summary type="html">&lt;p&gt;After years of sitting unassumingly on my bookshelf, I finally picked up the “&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://amzn.to/3o07gka&quot; rel=&quot;noopener&quot;&gt;Nonviolent Communication&lt;/a&gt;” by Marshalll B. Rosenberg and read it - what a gem! In this article, I’ll share my favorite learnings from it.&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/books/nonviolentCommunication.JPG&quot; alt=&quot;Nonviolent Communication Book image&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Nonviolent Communication Book image&lt;/em&gt;
&lt;/div&gt;

&lt;p&gt;I was hesitant to pick up this book. The colorful cover with - what seems to me - one-too-many colors felt slightly tacky. I was afraid it was yet another commercialized “woo-woo” on the basics of communication. Yet, after yet another mention of it from someone I know and respect, I read it. I highly recommend you read it, and I’ll likely reread it myself.&lt;/p&gt;

&lt;h1 id=&quot;article-Rz3JItPpsJG_4GS74uk8ogbj6Hk-it-starts-with-you-your-needs-feelings-and-taking-responsibility-for-it&quot;&gt;It starts with you: your needs, feelings, and taking responsibility for it&lt;/h1&gt;

&lt;p&gt;Easy, no? We may get slightly nauseous and annoyed hearing that, yet again, it starts with us. No way, we may say. How about that thoughtless colleague?&lt;/p&gt;

&lt;p&gt;We may have different triggers and get to deal with all kinds of people. The unpleasant interactions, unfortunately, are a constant. We’ll always have them. What matters is how we react to them for the sake of others and ourselves.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;To be good at nonviolent communication, we must be in tune with our feelings and needs.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;We’re very used to communicating in so-called &lt;strong&gt;“moralistic judgments”&lt;/strong&gt;: &lt;em&gt;“It’s wrong/bad”&lt;/em&gt; or even the good ones - &lt;em&gt;“It’s great, you’re awesome!”&lt;/em&gt;. They’re not specific and say nothing about our own needs and feelings. They may even fuel the already unpleasant situation and upset the people involved. So what shall we do instead, then?&lt;/p&gt;

&lt;h2 id=&quot;article-Rz3JItPpsJG_4GS74uk8ogbj6Hk-distinguish-observations-from-evaluations&quot;&gt;Distinguish observations from evaluations&lt;/h2&gt;

&lt;p&gt;We may add our evaluation to the observation, which leads nowhere… For example, the evaluation sounds like &lt;em&gt;“Bob is bad at his job.”&lt;/em&gt; While the observation is more concrete: &lt;em&gt;“Bob hasn’t delivered 3 of his articles in time, and the ones that got delivered were full of typos.”&lt;/em&gt; Once those two get mixed up together, we may get in trouble, so let’s separate them.&lt;/p&gt;

&lt;h2 id=&quot;article-Rz3JItPpsJG_4GS74uk8ogbj6Hk-distinguish-between-what-we-feel-and-how-we-think-others-react-or-behave-toward-us&quot;&gt;Distinguish between what we feel and how we think others react or behave toward us&lt;/h2&gt;

&lt;p&gt;&lt;em&gt;“I feel ignored”&lt;/em&gt; is an interpretation of someone’s actions. It has no clear statement of our feelings.&lt;/p&gt;

&lt;p&gt;There may have been times when &lt;em&gt;“ignored”&lt;/em&gt; made us feel… relieved - when we wanted to have some space and time for ourselves.&lt;/p&gt;

&lt;p&gt;We may have felt hurt in other cases because we wanted to be involved. A better phrasing and an example of NVC would be: &lt;em&gt;“I am hurt because I prepared for this meeting and wanted to state my point, but I was interrupted and could not state my opinion. Would it be possible for me to have a chance to voice my concerns to you privately?”&lt;/em&gt;&lt;/p&gt;

&lt;h2 id=&quot;article-Rz3JItPpsJG_4GS74uk8ogbj6Hk-judgments-of-others-are-alienated-expressions-of-our-own-unmet-needs&quot;&gt;Judgments of others are alienated expressions of our own unmet needs&lt;/h2&gt;

&lt;p&gt;When we struggle to express our needs, we may take on judgments or blame in a heated situation. It sounds like, &lt;em&gt;“Karen, you’re insensitive and thoughtless.”&lt;/em&gt; Instead, we could say: &lt;em&gt;“I need more respect in our dialogue, Karen. Instead of telling me how you think the person is acting, would you tell us what the person is doing that you find disturbing?”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;“We’re more skilled in analyzing the perceived wrongness of others than in clearly expressing our own needs.”&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;I’m still learning how to pinpoint my needs and feelings successfully. The vocabulary we have as humans on our feelings and needs is relatively poor. We can easily state &lt;em&gt;“good, nice, bad, not good”&lt;/em&gt; but we struggle to add more dimensions and say, &lt;em&gt;“I feel sad and disappointed because I would have liked to have made better progress in my work by now.”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;The book’s author provides pages on words about our needs and feelings. It’s super helpful for anyone to take a look and try to apply it in their daily lives.&lt;/p&gt;

&lt;h1 id=&quot;article-Rz3JItPpsJG_4GS74uk8ogbj6Hk-de-fuse-the-conversations&quot;&gt;De-fuse the conversations&lt;/h1&gt;

&lt;p&gt;Have you ever met anyone with whom you want to be in a meeting with? Who manages to facilitate even the most difficult conversations, and people respect them? Embracing nonviolent communication - we all can be more like that person who has a calming effect on everyone.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Once you learn how to tune in with yourself, you’ll be able to empathize with others better, which will also defuse conversations.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;As many of us struggle to voice over and understand our emotions, the person you’re dealing with could likely use some help, too. What helps exactly is quite a lot of mirroring and listening empathetically to what that person’s feelings and needs may be.&lt;/p&gt;

&lt;p&gt;Truly empathetically listening is not just nodding your head or saying, &lt;em&gt;“That’s bad”&lt;/em&gt; (not specific enough and a moralistic judgment) or &lt;em&gt;“I’m sorry that you feel that way”&lt;/em&gt; (I do not count this one as a sorry at all - not specific and not helping a person to understand how they feel).&lt;/p&gt;

&lt;p&gt;The book has many great examples of defusing even dangerous situations with empathy. One of the examples was that a person came to an overnight rehab stay, but no more beds were available for the night. The person got visibly upset and put a knife to the receptionist’s throat. She managed to calm them down and have a nonviolent conversation for 40 minutes (with a knife in front of her). She kept on asking about their needs. She did not scream for her life. Instead, she empathetically cared about them and how they were feeling: &lt;em&gt;“Are you feeling frustrated because the facility has no spots left for today, and that means you may be unsafe on the streets at night?”&lt;/em&gt; (Note how this is… lots of effort and work. We’re helping a person to name their feelings and reconnect with their needs rather than saying “well, that sucks or I cannot do anything”).&lt;/p&gt;

&lt;p&gt;In many situations, a distressed person must be empathetically acknowledged to calm down. If you see their emotions - try to help them find it out. You may be wrong a few times, but getting to the actual feeling and need can genuinely defuse the situation and help you and the person you’re talking to.&lt;/p&gt;

&lt;h1 id=&quot;article-Rz3JItPpsJG_4GS74uk8ogbj6Hk-expressing-appreciation&quot;&gt;Expressing appreciation&lt;/h1&gt;

&lt;p&gt;I sometimes cringe when I get feedback like &lt;em&gt;“I really liked what you did”&lt;/em&gt; or &lt;em&gt;“You’re great!”&lt;/em&gt;. I could not explain why it was not landing well with me.&lt;/p&gt;

&lt;p&gt;Reading the book, I finally realized.&lt;/p&gt;

&lt;p&gt;NVC defines three components in the expression of appreciation:&lt;/p&gt;
&lt;ol&gt;
  &lt;li&gt;the actions that have contributed to our well-being&lt;/li&gt;
  &lt;li&gt;the particular needs of ours that have been fulfilled&lt;/li&gt;
  &lt;li&gt;the pleasureful feelings engendered by the fulfillment of those needs&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;I loved the chapter on appreciation and the components of it. An example in the book was that the author gave a workshop, and a lady walked over to him and told him: &lt;em&gt;“You’re awesome!”&lt;/em&gt;. Instead of just saying thank you and going away, Marshall B. Rosenberg asked the lady to clarify, mentioning her feelings and needs and what exactly she liked in the workshop. This led her to say: &lt;em&gt;“I loved two specific points [shows two notes from the workshop] because I have a teenage son, and I’ve been struggling to communicate with him lovingly and was searching for a guideline on how to do it better. Knowing those techniques will help me to relate to him better.”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Notice how giving appreciation, the same way as in general, communicating non-violently, is again full of talking about your needs and feelings and mentioning the specific observations.&lt;/strong&gt; Only when we do that we could add a 4th part of the NVC: requests.&lt;/p&gt;

&lt;h1 id=&quot;article-Rz3JItPpsJG_4GS74uk8ogbj6Hk-summary&quot;&gt;Summary&lt;/h1&gt;

&lt;p&gt;Nonviolent communication was like a condensed psychotherapy session. My GoodReads rating is 5/5 (despite some cheesy bits like poetry, it’s still worth it and I tend to be pretty strict with books). The world is full of different, diverse people, and building good connections is essential.&lt;/p&gt;

&lt;p&gt;It’s far from easy to communicate in nonviolent ways and involves a lot of self-reflection and empathy. It’s so worth it, though. After all, we all have similar needs, like respect, fun, support, safety, or authentic belonging, so let’s support each other in communicating better.&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/conference-impressions-agile-meets-architecture-2022">tag:google.com,2005:reader/item/000005ab0000002f</id><category term="quality"></category><title type="html">Conference impressions: Agile Meets Architecture 2022</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/conference-impressions-agile-meets-architecture-2022" type="text/html"></link><summary type="html">&lt;p&gt;&lt;em&gt;It’s been multiple years since I wrote about the impressions from a tech conference. What took me so long? Well… First of all, the pandemic. Secondly, I attended one or two in the last few years, and some were online, but after many conferences under my belt, it’s getting harder and harder to surprise me. Especially as a QA in testing conferences, I repeatedly hear similar thoughts from familiar voices.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/ComicAgile.jpg&quot; alt=&quot;Comic on Agile&quot;&gt;
&lt;em&gt;Capture from &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=I2hZxXqp4M4&quot; rel=&quot;noopener&quot;&gt;Luxshan Ratnaravi’s talk&lt;/a&gt; at the Agile Meets Architecture 2022 conference&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;A colleague told me about &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.agile-meets-architecture.com/2022/home&quot; rel=&quot;noopener&quot;&gt;Agile meets Architecture conference&lt;/a&gt; in Berlin in 2022. I saw one of the principal backend engineers showing his interest, and it sparked mine, too. I do like Agile. It’s essential for building a high-quality product. And I do find that architecture plays a huge role in the quality of the product, too.&lt;/p&gt;

&lt;p&gt;Most frequently, I see companies deal with systematic problems which are not as straightforward to change (like processes, or the original architecture decisions). So, why not, I thought. I was a bit afraid that the Agile part may be too theoretical and represent some abuse of Agile I often see. Or that architectural talks would be too &lt;em&gt;“technical”&lt;/em&gt; (&lt;em&gt;I hate this term, by the way, I believe nothing can be too technical, just maybe too dry or technology-specific&lt;/em&gt;) and boring to me. Oh, could I have been more wrong?&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;I loved this conference.&lt;/strong&gt; It’s been months since it happened. I keep on coming back to ideas I’ve heard, citing authors, and sharing learnings with my colleagues.&lt;/p&gt;

&lt;p&gt;I waited patiently for more talks to be published so that I could share the links to them, too, in this post. So, the time has come to write down &lt;strong&gt;my top 5&lt;/strong&gt; (I started with 3, but there were way too many gems not to add two more!) &lt;strong&gt;talks and learnings from the Agile meets Architecture conference.&lt;/strong&gt;&lt;/p&gt;

&lt;h2 id=&quot;article-oV-cs_DqVkvpck38nVPpZ1NY61k-pat-kua--organising-and-governing-evolutionary-architectures-fitness-functions&quot;&gt;Pat Kua — Organising and Governing Evolutionary Architectures (Fitness Functions)&lt;/h2&gt;

&lt;p&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.patkua.com/&quot; rel=&quot;noopener&quot;&gt;Pat Kua&lt;/a&gt; is one of the most inspiring tech leadership voices globally. With Rebecca Parsons (&lt;em&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=PQBlyAxPje0&quot; rel=&quot;noopener&quot;&gt;Rebecca’s talk “Building Evolutionary Architectures: Principles and Practices” at a conference&lt;/a&gt; is a bonus mention that I’d also highly recommend checking out on a high-level view on evolutionary architecture&lt;/em&gt;) and Neal Ford, Pat wrote &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.oreilly.com/library/view/building-evolutionary-architectures/9781491986356/&quot; rel=&quot;noopener&quot;&gt;“Building Evolutionary Architectures”&lt;/a&gt; book.&lt;/p&gt;

&lt;p&gt;Did I think I’d ever read that before attending the conference? No. What do I think about that after seeing Pat’s talk? I cannot wait to read it and have recommended it to many colleagues.&lt;/p&gt;

&lt;p&gt;This talk was my absolute favorite at the conference. It gives a brief explanation of evolutionary architectures and explains what a fitness function is. When I told my past colleague Birgitta (Birgitta also spoke at a conference on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=JdNuXKbXmN8&amp;amp;ab_channel=AgilemeetsArchitecture&quot; rel=&quot;noopener&quot;&gt;Cognitive Biases and Agile Architecture&lt;/a&gt;) how much I loved the talk, she laughed: &lt;em&gt;“Of course you did. Isn’t it all testing?”&lt;/em&gt;.&lt;/p&gt;

&lt;p&gt;It is. It’s about having confidence nets when you work on software. It’s about change and people. It’s about the fact that we cannot get things perfectly from the start. We make mistakes. We learn. We grow. So does our software. We need to learn how to… evolve.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;“An evolutionary architecture supports incremental, guided change as a first principle along multiple dimensions.”&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;To evolve confidently, we can have a set of practices to support us, like fitness functions. It is a lot about intentionality. If we imagine the software as a garden, the fitness function will check if our new addition is &lt;em&gt;“fit for the environment.”&lt;/em&gt; They can come in different shapes and forms, for example, having an automated health check for any service you set up. However, what I found extremely interesting was Pat getting into examples of fitness functions and explaining what could be better than our sometimes &lt;em&gt;“naive”&lt;/em&gt; solutions (which I could recognize and was very curious to hear what to do instead).&lt;/p&gt;

&lt;p&gt;YouTube link to the recording: &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=d6hiUIz40yQ&quot; rel=&quot;noopener&quot;&gt;Pat’s talk at Agile Meets Architecture 2022&lt;/a&gt;.&lt;/p&gt;

&lt;h2 id=&quot;article-oV-cs_DqVkvpck38nVPpZ1NY61k-aino-corry--what-your-mother-never-told-you-about-agile-development&quot;&gt;Aino Corry — What your mother never told you about agile development&lt;/h2&gt;

&lt;p&gt;This talk was the first I heard at the conference - it set the standard so high that I knew it would be an excellent conference.&lt;/p&gt;

&lt;p&gt;Agile gets lots of misunderstandings, and as a result, many people see it as something they’re &lt;em&gt;“allergic to hearing about.”&lt;/em&gt; I get that. Some of the so-called &lt;em&gt;“agile coaches”&lt;/em&gt; I frequently got to work with felt like they did not understand what agile is in practice and just used their certificates or theoretical (mis)understanding.&lt;/p&gt;

&lt;p&gt;As Aino said in her talk: &lt;strong&gt;“Sometimes I have to call myself something else than an agile coach. Sometimes I call myself an efficiency coach. Sometimes I call myself something completely different because if somebody sees an agile coach, they’ll be like: “Shhhhh… where’s the garlic?!”. We don’t want that person in there to waste our time.”&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This talk is an enjoyable and entertaining session breaking lots of misconceptions about Agile. I also will never forget a conversation I had with Aino later:&lt;/p&gt;

&lt;p&gt;— &lt;em&gt;You said, “no need for estimations.” What should we do if some stakeholders still insist on that?&lt;/em&gt; &lt;br&gt;
— &lt;em&gt;You lie.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;YouTube link to the recording: &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=WwU7051NPSE&quot; rel=&quot;noopener&quot;&gt;Aino’s talk at Agile Meets Architecture 2022&lt;/a&gt;.&lt;/p&gt;

&lt;h2 id=&quot;article-oV-cs_DqVkvpck38nVPpZ1NY61k-kenny-baas-schwegler--autonomy-is-that-what-we-really-want&quot;&gt;Kenny Baas-Schwegler — Autonomy, is that what we really want?&lt;/h2&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/Kenny_Autonomy_Talk_AMABerlin.jpg&quot; alt=&quot;Autonomy talk slide by Kenny Baas-Schwegler&quot;&gt;
&lt;em&gt;Kenny Baas-Schwegler presenting his talk at the Agile Meets Architecture 2022&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;I have heard the term &lt;em&gt;“autonomous teams”&lt;/em&gt; countless times in the tech world. We believe in the concept of these teams who proactively solve all the problems without depending on others.&lt;/p&gt;

&lt;p&gt;Does that really exist? Do we all want/can be autonomous?&lt;/p&gt;

&lt;p&gt;There were so many great thoughts and funny moments in this talk. Management often says, &lt;em&gt;“You’re autonomous. Go and do things”&lt;/em&gt;, but the team members may not feel like they’re ready/capable, or they may not even want that. So it’s essential to understand the nuisance.&lt;/p&gt;

&lt;p&gt;Kenny nicely states in the talk: &lt;strong&gt;“As a manager, manage the mess. Do not just say that the team should just make the decision - they may not be able to. Support and empower so that the team is capable of making the decisions themselves.”&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;YouTube link to the recording: &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=ijKATZCQZL4&quot; rel=&quot;noopener&quot;&gt;Kenny’s talk at Agile Meets Architecture 2022&lt;/a&gt;.&lt;/p&gt;

&lt;h2 id=&quot;article-oV-cs_DqVkvpck38nVPpZ1NY61k-thomas-much--how-testability-supports-your-agility&quot;&gt;Thomas Much — How Testability Supports Your Agility&lt;/h2&gt;

&lt;p&gt;Thomas Much is a technical product owner. So listening to his talk was fascinating, and understanding that a PO can be involved in many aspects, even promoting testability, gave me hope for really heading towards building high-quality products.&lt;/p&gt;

&lt;p&gt;YouTube link to the recording: &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=yiHOzsWiPRk&quot; rel=&quot;noopener&quot;&gt;Thomas’ talk at Agile Meets Architecture 2022&lt;/a&gt;.&lt;/p&gt;

&lt;h2 id=&quot;article-oV-cs_DqVkvpck38nVPpZ1NY61k-joshua-kerievsky--agility-in-software-architecture&quot;&gt;Joshua Kerievsky — Agility in Software Architecture&lt;/h2&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/Joshua_Agile_AMA.jpg&quot; alt=&quot;Agility in Software Architecture talk capture&quot;&gt;
&lt;em&gt;The opposite of Agile is stuck, hurried, and rigid: Joshua Kerievsky presenting his talk&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;This talk is a talk full of excellent references in general and concepts. For example, Joshua mentions the need for confidence nets (which I love as a metaphor for tests for building software) with a real-life example of the San Francisco bridge construction and an actual physical net to protect the workers.&lt;/p&gt;

&lt;p&gt;I also loved all the mantras and philosophical ideas in the talk, which also are depicted in the speaker’s just released &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://joyofagility.com&quot; rel=&quot;noopener&quot;&gt;&amp;quot;Joy of Agility&amp;quot;&lt;/a&gt; book.&lt;/p&gt;

&lt;p&gt;YouTube link to the recording: &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=QEBnG6EUFwM&quot; rel=&quot;noopener&quot;&gt;Joshua’s talk at Agile Meets Architecture 2022&lt;/a&gt;.&lt;/p&gt;

&lt;h2 id=&quot;article-oV-cs_DqVkvpck38nVPpZ1NY61k-last-words&quot;&gt;Last words&lt;/h2&gt;

&lt;p&gt;Five talks, two extra mentions, and I could mention even more of the talks. The second day’s keynote blew me away with the inspiring talk &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=N3jGvqfN3sg&quot; rel=&quot;noopener&quot;&gt;“Developing sustainable empathy systems” by Sharon Steed&lt;/a&gt;. A wholehearted storyteller who is a black woman with a stutter. What a fantastic choice of the conference organizers.&lt;/p&gt;

&lt;p&gt;This conference exceeded my expectations: a great lineup and valuable content. I highly recommend attending this conference for any leadership positions.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;I want every company’s C-level to be there and hear why architecture and agile matter greatly in building healthy organizations with great quality products.&lt;/strong&gt;&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/book-impressions-culture-map">tag:google.com,2005:reader/item/000005ab0000002e</id><category term="books"></category><category term="quality"></category><title type="html">Book impressions: Culture Map</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/book-impressions-culture-map" type="text/html"></link><summary type="html">&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/books/culture_map.JPG&quot; alt=&quot;Culture Map Book image&quot;&gt;&lt;/p&gt;

&lt;p&gt;Have you ever been in a situation where you wanted to get straight to the point at work while your counterpart seemed to &lt;em&gt;“drag”&lt;/em&gt; the process? What about vice versa: was someone rushing you to sign the work contract even if you did not know and trust the person yet?&lt;/p&gt;

&lt;p&gt;Likely what you have witnessed was a difference between your and that person’s cultures.&lt;/p&gt;

&lt;p&gt;In her book “&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://amzn.to/3QwS7zX&quot; rel=&quot;noopener&quot;&gt;Culture Map&lt;/a&gt;,” Erin Meyer talks about how the culture we come from affects us and our work ways. In this post, I’ll share my favorite learnings after reading this book.&lt;/p&gt;

&lt;h1 id=&quot;article-nU2DR5fvqJFpRZh66A4xZL3A7fs-trusting-scale&quot;&gt;Trusting scale&lt;/h1&gt;

&lt;p&gt;I found one of the scales mentioned in the book especially useful. That scale is the trusting scale. It’s very interesting to discover how it differs in task-based versus relationship-based cultures.&lt;/p&gt;

&lt;p&gt;&lt;br&gt;&lt;/p&gt;
&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/books/trusting_scale.png&quot; alt=&quot;Trusting Scale in Culture Map&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Illustration of Trusting Scale in Erin Meyer&amp;apos;s &amp;quot;Culture Map&amp;quot;&lt;/em&gt;
&lt;/div&gt;

&lt;p&gt;&lt;br&gt;&lt;/p&gt;

&lt;p&gt;In &lt;strong&gt;task-based cultures&lt;/strong&gt;, trust is built through business-related activities. If you have a work task together and work on it efficiently - this is how you start trusting each other.&lt;/p&gt;

&lt;p&gt;While in &lt;strong&gt;relationship-based cultures&lt;/strong&gt;, trust is built through forming relationships first while dining together, having personal discussions, or activities together. Then people feel like they can trust each other at work, too.&lt;/p&gt;

&lt;p&gt;The US, UK, and Germany are some countries that have a task-based culture. People from there usually want to put personal matters aside first or do not consider discussing these as &lt;em&gt;“professional.”&lt;/em&gt; Instead, they build work trust by collaborating on tasks and getting straight to the point.&lt;/p&gt;

&lt;p&gt;While countries like Mexico, China, and Nigeria fall on another side of the scale: these cultures are highly relationship-based. If you work with people from those cultures, you should better carve out some time for a proper lunch break or dinner after work. It matters a lot to build a strong relationship first. Only then can the trust be established.&lt;/p&gt;

&lt;p&gt;You may have witnessed examples of both cultures. For example, task-based culture representatives prefer to talk only about work and avoid personal topics. They may even take &lt;em&gt;“efficient”&lt;/em&gt; lunch breaks combining them with work tasks. They often get annoyed by the relationship-based culture colleagues who seem to &lt;em&gt;“care more about their long lunch breaks than actually doing the work.”&lt;/em&gt; In contrast, relationship-based colleagues may not trust others easily and like to take their time getting to know each other first. Where do these differences come from?&lt;/p&gt;

&lt;h1 id=&quot;article-nU2DR5fvqJFpRZh66A4xZL3A7fs-what-influenced-cultures-to-be-task-based-or-relationship-based&quot;&gt;What influenced cultures to be task-based or relationship-based?&lt;/h1&gt;

&lt;p&gt;Historically, task-based cultures are in countries with a robust legal system. In those countries, if you have a work agreement supported by a contract, the system is there to protect you in case someone does not respect the contract. In contrast, relationship-based cultures come from countries with a legal system they cannot trust, so it is more reliable to do business with a trustworthy person rather than just having a contract with a stranger.&lt;/p&gt;

&lt;p&gt;In Nigeria, you would rather trust your familiar cousin than a stranger who tells you that they can do the work. Knowing someone personally allows people to conclude if that person is trustworthy. Erin Meyers writes: &lt;em&gt;“This provides a safety net that replaces the role of the legal system in more developed countries.”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;When it comes to trust in working with others, we have to consider their background and what matters to them.&lt;/strong&gt; In the end, we all want to do our work as best as we can.&lt;/p&gt;

&lt;h1 id=&quot;article-nU2DR5fvqJFpRZh66A4xZL3A7fs-investing-in-relationships-is-going-to-help-you-save-time&quot;&gt;Investing in relationships is going to help you save time&lt;/h1&gt;

&lt;p&gt;Coming from task-based cultures, we may feel like relationship-based cultures are &lt;em&gt;“slowing the work down,”&lt;/em&gt; but… are they?&lt;/p&gt;

&lt;p&gt;As Erin Meyer says:
&lt;em&gt;“Investing time in establishing trust will often &lt;strong&gt;save&lt;/strong&gt; time (and many other resources) in the long run. &amp;lt;…&amp;gt; If you find yourself wondering in exasperation, “Why do I have to spend so much time dining and socializing with potential clients? Why can’t we just get down to business and sign a contract?” remember - in many cultures, the relationship _is&lt;/em&gt; your contract. You can’t have one without the other.”_&lt;/p&gt;

&lt;p&gt;I love the idea of tackling our differences, finding ways of work, and slowing down before we speed up (that’s a great reference to the message sent by the book &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/book-impressions-accelerate&quot; rel=&quot;noopener&quot;&gt;“Accelerate”&lt;/a&gt; as well).&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;We will go even faster if we learn how to work with each other in diverse teams.&lt;/strong&gt;&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/requirement-analysis">tag:google.com,2005:reader/item/000005ab0000002d</id><category term="quality"></category><category term="quality-foundations"></category><title type="html">Requirement Analysis</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/requirement-analysis" type="text/html"></link><summary type="html">&lt;p&gt;&lt;strong&gt;“Build the right product and build it right.”&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This has become a mission of so many engineering teams. How do we do it, though?&lt;/p&gt;

&lt;p&gt;It has two parts: building the right product and building it right. Let’s start dissecting it and tackle the first part of it: building the right product.&lt;/p&gt;

&lt;p&gt;I often see quality analysts bridging that gap and promoting building the right product which increases the productivity of the teams enormously. For that, we’d need to look into requirements and do the requirement analysis with the QA in mind.&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/SimplifiedWorkflowFocusOnAnalysis.png&quot; alt=&quot;Best Books to Read Collage for Techies in 2022&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Simplified workflow visual: Analysis with QA includes requirement analysis&lt;/em&gt;
&lt;/div&gt;

&lt;p&gt;We’ve touched on a good user story in the &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/work-items&quot; rel=&quot;noopener&quot;&gt;work items article&lt;/a&gt; in &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/quality-foundations/&quot; rel=&quot;noopener&quot;&gt;Quality Foundations&lt;/a&gt;. We’ve also discussed what it means that the story is ready for pick-up in &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/definition-of-ready&quot; rel=&quot;noopener&quot;&gt;Definition of Ready&lt;/a&gt; which is a concept that can help guide our journey towards better requirements. Now let’s take a deeper look into what the requirement analysis is, why it’s useful, and questions to ask when you get to work on requirements.&lt;/p&gt;

&lt;p&gt;&lt;em&gt;Disclaimer: this may not be something that works for every team - if your team is comfortable with lots of uncertainty and risk, it is possible that the team may not choose to do a thorough requirement analysis.&lt;/em&gt;&lt;/p&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-table-of-contents&quot;&gt;Table of Contents&lt;/h1&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#what-is-requirement-analysis&quot;&gt;What is requirement analysis?&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#who-should-be-involved&quot;&gt;Who should be involved?&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#why-should-we-do-requirement-analysis&quot;&gt;Why should we do requirement analysis?&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#ok-but-how-is-it-different-from-just-having-a-story-refinement-session&quot;&gt;Ok, but how is it different from just having a story refinement session?&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#if-most-requirements-have-to-be-clear-isnt-that-waterfall&quot;&gt;If most requirements have to be clear, isn’t that waterfall?&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#how-to-do-requirement-analysis&quot;&gt;How to do requirement analysis?&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#storytime-on-the-importance-of-requirement-analysis&quot;&gt;Storytime on the importance of requirement analysis&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#examples-of-requirement-analysis&quot;&gt;Examples of requirement analysis&lt;/a&gt;
    &lt;ul&gt;
      &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#case-1&quot;&gt;Case 1&lt;/a&gt;&lt;/li&gt;
      &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#case-2&quot;&gt;Case 2&lt;/a&gt;&lt;/li&gt;
    &lt;/ul&gt;
  &lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#requirement-analysis-in-a-nutshell&quot;&gt;Requirement analysis in a nutshell&lt;/a&gt;&lt;/li&gt;
  &lt;li&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/requirement-analysis#summary&quot;&gt;Summary&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-what-is-requirement-analysis&quot;&gt;What is requirement analysis?&lt;/h1&gt;

&lt;p&gt;Requirement analysis is an activity of studying, providing feedback, and (if needed) changing the expectations on how the product should work.&lt;/p&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-who-should-be-involved&quot;&gt;Who should be involved?&lt;/h1&gt;

&lt;p&gt;In the first round of requirement analysis, I’d recommend preparing the stories in the approach of &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.agilealliance.org/glossary/three-amigos/&quot; rel=&quot;noopener&quot;&gt;Three Amigos&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Three Amigos&lt;/strong&gt; is an approach where the business analyst (who wrote the story) meets up with the quality analyst, and the developer to go through requirements. They analyze the story together.&lt;/p&gt;

&lt;p&gt;Some teams I’ve worked in also included a designer if there are design decisions that were made. In the later stages, you will also involve the whole team when presenting the story in a story refinement session (about this a bit below).&lt;/p&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-why-should-we-do-requirement-analysis&quot;&gt;Why should we do requirement analysis?&lt;/h1&gt;

&lt;p&gt;The business analyst wrote the story - isn’t that enough? Well… People make mistakes. Also, no one on the team knows everything about the product. Working on a product means collaborating with various roles. Having well-analyzed requirements means:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;The product requirements are technically feasible&lt;/strong&gt; &lt;br&gt;
I have seen multiple cases when the story reached developers, they invested lots of time and effort, and getting to the main functionality described there the team realized that it’s not possible to implement it at all. This generated lots of rework on both the product and engineering sides.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;We develop the product faster and in better quality&lt;/strong&gt; &lt;br&gt;
If the requirements are clear to everyone, the discovered edge cases are described, and it’s technically feasible, then the team has way less &lt;em&gt;“ping-pong”&lt;/em&gt; game with the product. Everyone is aware of what they’re building: we avoid misunderstandings, and bugs.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;There is bigger accountability in the team when it comes to the product&lt;/strong&gt; &lt;br&gt;
When team members are aware of what they’re about to build, there comes the feeling of accountability, the feeling of caring. Being on a mission to build a great product motivates the team members to do the best job they can.&lt;/li&gt;
&lt;/ul&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-ok-but-how-is-it-different-from-just-having-a-story-refinement-session&quot;&gt;Ok, but how is it different from just having a story refinement session?&lt;/h1&gt;

&lt;p&gt;You may already have a user story refinement or grooming session where a business analyst presents the work items to be developed to the team and asks for feedback. If the stories are not with well-analyzed requirements already, these meetings are a bit of a… waste of time.&lt;/p&gt;

&lt;p&gt;Story refinement sessions are for the whole team. They are super useful if done right, yet they often have way too many people in a condensed amount of time, so respecting everyone’s time we should come prepared. This is why the prior refinement session thought-through requirement analysis with QA and a developer are so beneficial.&lt;/p&gt;

&lt;p&gt;The worst refinement sessions I have seen did not even have user stories! It was just product documentation being presented. Most developers could not even comprehend what it means for them. If the user stories were shown instead - everyone can understand much better. In addition, if they’re already analyzed by a few people before - there likely be way fewer questions and comments, and &lt;strong&gt;the team will have deeper insights, not just pointing out the trivial gaps in the requirements.&lt;/strong&gt; This again can save time for everyone and make us develop faster.&lt;/p&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-if-most-requirements-have-to-be-clear-isnt-that-waterfall&quot;&gt;If most requirements have to be clear, isn’t that waterfall?&lt;/h1&gt;

&lt;p&gt;A common misconception about Agile ways of work is that it’s ad-hoc and has no planning. It does have planning, though! Things may change, too.&lt;/p&gt;

&lt;p&gt;When I talk about requirement analysis, I talk about looking at a small work item like a user story. It’s already a small piece of work that is releasable, when we start working on it likely it will not take too much of time, so &lt;strong&gt;the requirements should be ready before picking it up - this just sets us for success&lt;/strong&gt;. It’s a small piece of work, not the whole project plan.&lt;/p&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-how-to-do-requirement-analysis&quot;&gt;How to do requirement analysis?&lt;/h1&gt;

&lt;p&gt;As a first step, I’d recommend starting with a small group of people checking out the requirements.&lt;/p&gt;

&lt;p&gt;In many companies, this does not take place. It may sound foreign, yet let me share my experience and how it can be beneficial.&lt;/p&gt;

&lt;p&gt;As a QA I work very closely with business analysts and often have been the first person the business analyst shared the user story to. Sometimes we also would pair writing acceptance criteria together. &lt;br&gt;
&lt;em&gt;Tip: you can even do this asynchronously. Just ask the business analyst to share the user story once they write it.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Now… the main part. Questions! It may depend on your context and domain knowledge, but &lt;strong&gt;these are the questions that are popping into my head when it comes to requirement analysis&lt;/strong&gt;:&lt;/p&gt;

&lt;p&gt;&lt;em&gt;1. Is the acceptance criteria clear?&lt;/em&gt; &lt;br&gt;
&lt;em&gt;2. What could be misunderstood in the phrasing?&lt;/em&gt; &lt;br&gt;
&lt;em&gt;3. Is the story covering both positive and negative paths? Are there any paths that should be described still?&lt;/em&gt; &lt;br&gt;
&lt;em&gt;4. As a part of this user story, do you need to implement extra tests or monitoring?&lt;/em&gt; &lt;br&gt;
&lt;em&gt;5. Is this user story releasable and testable on its own?&lt;/em&gt; &lt;br&gt;
&lt;em&gt;This question addresses slicing, good slicing of a user story means that it can be released on its own, this is what we’re aiming for.&lt;/em&gt; &lt;br&gt;
&lt;em&gt;6. What are our success metrics?&lt;/em&gt; &lt;br&gt;
&lt;em&gt;7. Is it technically feasible? Are tech notes that should be added included?&lt;/em&gt; &lt;br&gt;
&lt;em&gt;8. Are there dependencies on other teams? If yes, what do we need from them?&lt;/em&gt; &lt;br&gt;
&lt;em&gt;9. Are the design mocks final (for now), clear, and attached to the user story?&lt;/em&gt; &lt;br&gt;
&lt;em&gt;10. Do we know the motivation for building this story? Is the main persona clear?&lt;/em&gt; &lt;br&gt;&lt;/p&gt;

&lt;p&gt;There are so many more questions that you can ask. Some more suggestions could be found in the article I wrote with my colleague Steve Upton: &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.thoughtworks.com/insights/blog/asking-questions-improve-quality&quot; rel=&quot;noopener&quot;&gt;Asking questions to improve&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Discussing requirements can be challenging. Quality analysts may bring in a lot of edge cases and quality requirements. Developers may include a lot of tech work, too. &lt;strong&gt;It’s important to have respectful discussions evaluating the risks and trade-offs you’re willing to make.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;For more on this, I recommend watching &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=5ziHczlu8J4&quot; rel=&quot;noopener&quot;&gt;The Business Value of Quality by Finn Lorbeer and Nina Hillekum&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Once you think you’re done with requirement analysis, ask yourself: are we meeting our &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/definition-of-ready&quot; rel=&quot;noopener&quot;&gt;Definition of Ready&lt;/a&gt;? If yes, congratulations! You likely prepared a very good user story which will make development much smoother.&lt;/p&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-storytime-on-the-importance-of-requirement-analysis&quot;&gt;Storytime on the importance of requirement analysis&lt;/h1&gt;

&lt;p&gt;How did I learn of the importance of requirement analysis? Let me tell you a story. Pairing with business analysts was quite new to me. I’ve recently joined a team and was excited to try it out. I loved the idea of preventing defects, but how do you actually do it in practice?&lt;/p&gt;

&lt;p&gt;Me and my business analyst sat down to go through the user story they wrote. This resulted in an hour (!!!) long discussion on one sentence. The acceptance criteria said &lt;em&gt;“The user logs in…”&lt;/em&gt;. Sounds straightforward, no? Well, not if you do not have a working product at all, and the concept of a user is fluffy, or, how they are logging in.&lt;/p&gt;

&lt;p&gt;You could use your google account, for example. You could login as an admin. You could also just have basic credentials to log in. What about logging in with the website’s account?&lt;/p&gt;

&lt;p&gt;When the business analyst wrote it, it seemed obvious to them: &lt;em&gt;“Of course you login with the website’s account!”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Even if we had a long discussion, we ended up leaving the way it was phrased. I felt that maybe I should not &lt;em&gt;“nitpick”&lt;/em&gt; (the professional illness of QAs, no?).&lt;/p&gt;

&lt;p&gt;In the end, the developers implemented a login with their set credentials. It was not clear, and also not technically feasible to do it otherwise. This is when I learned: &lt;strong&gt;if you have doubts about phrasing and feel the requirements could be misunderstood, tell them and better write more than less to avoid misunderstandings.&lt;/strong&gt;&lt;/p&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-examples-of-requirement-analysis&quot;&gt;Examples of requirement analysis&lt;/h1&gt;

&lt;h2 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-case-1&quot;&gt;Case 1&lt;/h2&gt;

&lt;p&gt;Imagine that the business analyst shares this user story with you:&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/FirstUserStory.png&quot; alt=&quot;The Initial User Story&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;The initial user story&lt;/em&gt;
&lt;/div&gt;

&lt;p&gt;Do you think this is a good user story? Why?&lt;/p&gt;

&lt;p&gt;I don’t think it’s a good user story. There are way too many questions that pop into my head when I read this:&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/QuestioningUserStory.png&quot; alt=&quot;Example of questioning the initial user story&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Example of questioning the initial user story&lt;/em&gt;
&lt;/div&gt;

&lt;p&gt;After this feedback, we can sit down with the business analyst and create a much better user story (you may find it familiar as we included it in the &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/work-items&quot; rel=&quot;noopener&quot;&gt;work items article&lt;/a&gt; where you can read more about different work item types):&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/user-story-example.png&quot; alt=&quot;Improved user story&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Improved user story&lt;/em&gt;
&lt;/div&gt;

&lt;p&gt;This story still could be improved with more specifics. For example, &lt;em&gt;“thorough monitoring”&lt;/em&gt; is not descriptive enough. We could specify what exactly metrics we’d like to track, or what dashboard we expect to see after implementation.&lt;/p&gt;

&lt;h2 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-case-2&quot;&gt;Case 2&lt;/h2&gt;
&lt;p&gt;Let’s look at another questioning example. Imagine you get this requirement:&lt;/p&gt;

&lt;h3 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-when-a-new-user-is-created-we-want-to-store-their-information-in-a-new-user-data-storage&quot;&gt;When a new user is created, we want to store their information in a new user data storage.&lt;/h3&gt;

&lt;p&gt;What would you ask?&lt;/p&gt;

&lt;p&gt;I’d ask this:&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/QuestioningUserStory2.png&quot; alt=&quot;Example of questioning a requirement&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Example of questioning a requirement&lt;/em&gt;
&lt;/div&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-requirement-analysis-in-a-nutshell&quot;&gt;Requirement Analysis in a Nutshell&lt;/h1&gt;

&lt;p&gt;This is what the requirement analysis is in a nutshell:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;Questioning&lt;/li&gt;
  &lt;li&gt;Analysing&lt;/li&gt;
  &lt;li&gt;Redefining&lt;/li&gt;
  &lt;li&gt;Rephrasing&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Remember that &lt;strong&gt;you don’t need to have answers to the questions you ask&lt;/strong&gt;. Likely someone else on the team can answer it. What you do is &lt;strong&gt;advocate for building a quality product&lt;/strong&gt;, so all the points mentioned matter: testing, cross-functional requirements, or phrasing.&lt;/p&gt;

&lt;h1 id=&quot;article-tN7HoaLjUigfRWcmflyted-hLrI-summary&quot;&gt;Summary&lt;/h1&gt;

&lt;p&gt;Requirement analysis done well saves us so much time and effort. In the short term, it may seem it adds more work to do: you need to collaborate, rephrase, raise all your concerns, and it can get uncomfortable. However, we will develop so much faster avoiding rework and misunderstandings.&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/5-books-to-read-for-people-working-in-tech-in-2022">tag:google.com,2005:reader/item/000005ab0000002c</id><category term="books"></category><category term="quality"></category><title type="html">5 Books to Read for People Working in Tech in 2022</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/5-books-to-read-for-people-working-in-tech-in-2022" type="text/html"></link><summary type="html">&lt;p&gt;It’s so easy to get overwhelmed with resources and information overload working in tech nowadays. There are so many books that people recommend or used to recommend. Over time, a lot of them get a bit… outdated. What books are still fresh and useful in 2022?&lt;/p&gt;

&lt;p&gt;I’m a bit of a book enthusiast. I love books, but let’s admit it - the pace I read them at is much slower than the pace I tend to buy them in. I still have the rule to finish any book I’ve started reading. I broke that rule twice after trying to read those books for years. When it comes to tech books, it also means that I’ve read some “classics” in tech. It also means that I’ve cringed more than once seeing some of those books still recommended by others in 2022. So, let me share five of my favourites (not going to overwhelm you) that I think are still more than relevant today (&lt;em&gt;as an Amazon Associate I earn from qualifying purchases&lt;/em&gt;).&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/books/tech_books_To_read.png&quot; alt=&quot;Best Books to Read Collage for Techies in 2022&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Best Books to Read for Techies in 2022&lt;/em&gt;
&lt;/div&gt;

&lt;h1 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-best-tech-practices&quot;&gt;Best Tech Practices&lt;/h1&gt;
&lt;h2 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-accelerate-building-and-scaling-high-performing-technology-organizations-by-nicole-forsgren-phd-jez-humble-and-gene-kim&quot;&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://amzn.to/3fq6RhC&quot; rel=&quot;noopener&quot;&gt;“Accelerate: Building and Scaling High Performing Technology Organizations”&lt;/a&gt; by Nicole Forsgren, PhD, Jez Humble, and Gene Kim&lt;/h2&gt;

&lt;p&gt;What makes or breaks a high-performing team? This book presents the findings of the DevOps survey and includes case studies from successful companies. It’s full of great tips, including the well-respected 4 key metrics - the metrics that can motivate the teams to improve. Still not sure if to read it or not? Start with the smallest step possible: read &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/book-impressions-accelerate&quot; rel=&quot;noopener&quot;&gt;my thorough summary of “Accelerate”&lt;/a&gt; with the biggest learnings I’ve had.&lt;/p&gt;

&lt;h1 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-product&quot;&gt;Product&lt;/h1&gt;
&lt;h2 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-escaping-the-build-trap-how-effective-product-management-creates-real-value-by-melissa-perri&quot;&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://amzn.to/3kB7FEF&quot; rel=&quot;noopener&quot;&gt;“Escaping the Build Trap: How Effective Product Management Creates Real Value”&lt;/a&gt; by Melissa Perri&lt;/h2&gt;

&lt;p&gt;There’s no success in tech if we’re not building the right product to begin with. A lot of companies fall into so-called “build traps”: a vicious cycle of trying to catch up with their competitors. Anyone who has worked in tech for at least a bit may have witnessed questionable product building practices, and, well, it’s time for us all to learn the differences between POs and PMs, and what good product practices look like. This book is so beloved by me that I recommend it to every product (and not only) professional out there.&lt;/p&gt;

&lt;h1 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-leadershipfeedback&quot;&gt;Leadership/feedback&lt;/h1&gt;
&lt;h2 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-radical-candor-be-a-kick-ass-boss-without-losing-your-humanity-by-kim-scott&quot;&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://amzn.to/3OTZYHO&quot; rel=&quot;noopener&quot;&gt;“Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity”&lt;/a&gt; by Kim Scott&lt;/h2&gt;

&lt;p&gt;I’ve had this book on my to-read list for a while. Once I started, I quickly understood the praise it was getting. “Radical Candor” not only presents a concept for communication that every company/team (and even person!) should embrace, but also it’s full of applicable tips and relatable stories. Read it and learn how to be a better leader, and… a better human.&lt;/p&gt;

&lt;h1 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-building-quality-software&quot;&gt;Building Quality Software&lt;/h1&gt;
&lt;h2 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-a-practical-guide-to-testing-in-devops-by-katrina-clokie&quot;&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://leanpub.com/testingindevops&quot; rel=&quot;noopener&quot;&gt;“A Practical Guide to Testing in DevOps”&lt;/a&gt; by Katrina Clokie&lt;/h2&gt;

&lt;p&gt;I know, I know… Testing may not sound like a very “hot” tech topic, yet it should be! Good testing practices provide us with confidence and support in creating great products. There are lots of testing myths that we need to bust and unlearning to do, though. In this book, Katrina Clokie explains well what modern testing is, and it’s the one book on testing I’d recommend to all testing (and not only) professionals to must-read. Forget those old testing books - you need this one. Time to learn how to test in the times of DevOps.&lt;/p&gt;

&lt;h1 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-diversity--inclusion&quot;&gt;Diversity &amp;amp; Inclusion&lt;/h1&gt;
&lt;h2 id=&quot;article-sTluUs3zo_8jUFkVKi359z3XpHU-how-to-be-an-inclusive-leader-creating-trust-cooperation-and-community-across-differences-by-jennifer-brown&quot;&gt;&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://amzn.to/3kDhXnY&quot; rel=&quot;noopener&quot;&gt;“How to Be an Inclusive Leader: Creating Trust, Cooperation, and Community Across Differences”&lt;/a&gt; by Jennifer Brown&lt;/h2&gt;

&lt;p&gt;There’s a saying that “with great power comes great responsibility”, and that’s why I believe empathetic leadership and ethics have to play a big part in tech. The more inclusive teams we have, the better products we can build. The topic of Diversity &amp;amp; Inclusion has been often used as a selling point for the companies without them fully embracing it. What is it actually? How can we do a better job in D&amp;amp;I? Check out this book to understand more about the spectrum of knowledge you can have, yourself, and others. For a shorter read, you could also start with &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/inclusion/&quot; rel=&quot;noopener&quot;&gt;my “Inclusion matters” series&lt;/a&gt;.&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/definition-of-ready">tag:google.com,2005:reader/item/000005ab0000002b</id><category term="quality"></category><category term="quality-foundations"></category><title type="html">Definition of Ready</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/definition-of-ready" type="text/html"></link><summary type="html">&lt;p&gt;&lt;em&gt;“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” - Abraham Lincoln&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Why would I start my post on a concept like Definition of Ready with a quote like that? Well, I fully believe that a lot of mistakes can be prevented if we invest enough time to prepare ourselves better.&lt;/p&gt;

&lt;p&gt;A while back, I wrote about &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/definition-of-done&quot; rel=&quot;noopener&quot;&gt;Definition of Done&lt;/a&gt;, and when I told one of my friends that I’ve been presenting Definition of Ready (DoR) within the company I work in, they said: &lt;em&gt;“Ready… Done… Isn’t that the same thing? Never seen it work in the teams I worked in.”&lt;/em&gt;.&lt;/p&gt;

&lt;p&gt;I have worked in teams where both Definition of Done and Definition of Ready were enormously helpful. So, in this &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/quality-foundations/&quot; rel=&quot;noopener&quot;&gt;Quality Foundations&lt;/a&gt; post, I’ll explain what Definition of Ready is, how it differs from Definition of Done, and share an example that you could apply in your teams.&lt;/p&gt;

&lt;h1 id=&quot;article-qdSRwlVeoskTu0G-Dljsn3t3bBY-whats-a-definition-of-ready-and-how-to-use-it&quot;&gt;What’s a Definition of Ready and how to use it?&lt;/h1&gt;

&lt;p&gt;Based on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.scrum.org/resources/scrum-glossary&quot; rel=&quot;noopener&quot;&gt;scrum.org&lt;/a&gt;, Definition of Ready &lt;em&gt;“means that stories must be immediately actionable. The Team must be able to determine what needs to be done and the amount of work required to complete the User Story.”&lt;/em&gt; In my own words:&lt;/p&gt;

&lt;h3 id=&quot;article-qdSRwlVeoskTu0G-Dljsn3t3bBY-definition-of-ready-is-a-reminder-to-collect-all-the-information-in-the-work-item-before-picking-it-up-to-avoid-rework-and-assumptions&quot;&gt;Definition of Ready is a reminder to collect all the information in the work item before picking it up to avoid rework and assumptions.&lt;/h3&gt;

&lt;p&gt;Similar to Definition of Done, Definition of Ready can be a physical or digital artifact that is a living document. Preferably, it’s a list of questions as not every point is applicable for every task.&lt;/p&gt;

&lt;h1 id=&quot;article-qdSRwlVeoskTu0G-Dljsn3t3bBY-where-does-definition-of-ready-step-in&quot;&gt;Where does Definition of Ready step in?&lt;/h1&gt;

&lt;p&gt;Thinking about the story lifecycle and the work boards of teams, it makes sense that Definition of Done steps in right before moving a work item to the “Done” column. Alright… What about the Definition of Ready then? What column would be an equivalent of “Ready”?&lt;/p&gt;

&lt;p&gt;In some teams, I’ve seen a column named &lt;em&gt;“Ready for pick-up”&lt;/em&gt; or &lt;em&gt;“Selected for Development”&lt;/em&gt;. This is exactly the place before which the DoR would come in. In my idealistic view of the board with fewer columns, the Definition of Ready should be met before picking the work item up for development.&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/SimplifiedWorkflow.png&quot; alt=&quot;Simplified workflow illustration&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Simplified workflow illustration&lt;/em&gt;
&lt;/div&gt;

&lt;h1 id=&quot;article-qdSRwlVeoskTu0G-Dljsn3t3bBY-how-do-you-come-up-with-your-definition-of-ready&quot;&gt;How do you come up with your Definition of Ready?&lt;/h1&gt;

&lt;p&gt;Imagine this: you are in a development team. The team is building a new feature. The development has started already, and then… bang. You realize that you have missed something. You have to wait for someone to give you an answer, and your estimation of the work task completion is wrong. Does this sound familiar?&lt;/p&gt;

&lt;p&gt;These situations unravel the candidates of what to put to your Definition of Ready. &lt;strong&gt;You do not want to step into the same mistake again, so why not add a reminder before picking up work to make sure it is there?&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;The DoR list depends on the context. It also is a living document that changes. Maybe first, you will have 1 point (most of the teams I have worked in started with 1-3 points). A month later, you may add a new one. A week later, you may remove something that lost value. Do not be afraid to experiment and change it.&lt;/p&gt;

&lt;h1 id=&quot;article-qdSRwlVeoskTu0G-Dljsn3t3bBY-example-of-definition-of-ready&quot;&gt;Example of Definition of Ready&lt;/h1&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/DefinitionOfReady.png&quot; alt=&quot;Example of Definition of Ready&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Example of Definition of Done&lt;/em&gt;
&lt;/div&gt;

&lt;p&gt;This example depicts a specific team’s Definition of Ready. Some points may not be as important for other teams, and they’re phrased as questions as not every point is relevant for every work task.&lt;/p&gt;

&lt;p&gt;One of the most essential DoR questions that I see many teams benefit from is dependencies. If your team’s work has a dependency on another team - it should be clarified before picking up that work item. If you need support - does that dependency team know about it? Did they plan to work on that piece of work at the same time? Will you need to wait for them? If so, maybe it’s best to prioritize other work ahead as you may get blocked. This would result in the frustration of the team members, feeling stuck, or even losing context on the feature the team has been working on. In the end, this can cost both team morale, and the time to market.&lt;/p&gt;

&lt;p&gt;The most essential reminder of Definition of Ready is this:&lt;/p&gt;
&lt;h3 id=&quot;article-qdSRwlVeoskTu0G-Dljsn3t3bBY-if-a-work-item-does-not-meet-the-definition-of-ready-then-do-not-pick-it-up-for-development&quot;&gt;If a work item does not meet the Definition of Ready, then do not pick it up for development.&lt;/h3&gt;

&lt;p&gt;If DoR is not met, the work item should not be in development. It’s not fully ready. The team has to become comfortable saying no. Only then can we build high-quality products and avoid rework, waiting, and misunderstandings. What comes into development has to have all the analysis done thoroughly and information provided, so all that’s left there is to implement the work which is prepped for success.&lt;/p&gt;

&lt;h1 id=&quot;article-qdSRwlVeoskTu0G-Dljsn3t3bBY-summary-on-definition-of-ready-and-definition-of-done&quot;&gt;Summary on Definition of Ready and Definition of Done&lt;/h1&gt;

&lt;p&gt;Both Definition of Done and Definition of Ready are signs of team maturity. When we start working in a new team, both DoD and DoR may not feel necessary at all. Then, the more we learn, the more we grow, the more mistakes we experience.&lt;/p&gt;

&lt;p&gt;With all that, we get humbled. We try not to make the same mistakes again. Then, these reminder lists can aid us in polishing our processes and supporting us in more effective delivery.&lt;/p&gt;

&lt;p&gt;Usually, Definition of Done pops up first, followed by Definition of Ready. Both are context-driven and are open for adjustment the more the team learns and grows. In the end, they’re just helpers. They provide as much value as you decide to take from it. &lt;strong&gt;It’s the people who do the work, not the artifacts.&lt;/strong&gt;&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/should-you-know-all-types-of-testing-as-a-starting-tester">tag:google.com,2005:reader/item/000005ab0000002a</id><category term="testing"></category><category term="quality"></category><title type="html">Should you know all kinds of testing as a starting tester?</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/should-you-know-all-types-of-testing-as-a-starting-tester" type="text/html"></link><summary type="html">&lt;p&gt;I cannot stress enough how much mentoring someone inspires me. I am a strong believer in questioning: questions seed collaboration and connection. What to even mention how they tame our own biases. And, mentoring experience gives plenty of questions in both the direction of the mentor and the mentee.&lt;/p&gt;

&lt;p&gt;Currently, I’m a mentor on the &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.womengotech.lt&quot; rel=&quot;noopener&quot;&gt;Women Go Tech&lt;/a&gt; program which aims to support women starting/accelerating their careers in tech. I have two mentees I get to talk to every month for half a year. And their questions make me rethink my experience with new energy.&lt;/p&gt;

&lt;p&gt;It’s scary to step into a new field. There’s so much to learn, and we need to decide where to start. Living in the age of information overload is both brilliant and overwhelming. In my mentoring sessions, I often get asked what a certain type of testing is, or with which the mentee should start. There’s never an easy quick answer, though.&lt;/p&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/testing/overwhelming-studying.JPG&quot; alt=&quot;Women with paper pages over her page image&quot;&gt;
&lt;em&gt;Photo by &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://unsplash.com/@siora18&quot; rel=&quot;noopener&quot;&gt;Siora Photography&lt;/a&gt; on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://unsplash.com/s/photos/study&quot; rel=&quot;noopener&quot;&gt;Unsplash&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;

&lt;h2 id=&quot;article-aBOyt1eblGnCvpptUPAg4Y5St3c-there-are-lots-of-concepts-with-testing-in-the-name&quot;&gt;There are lots of concepts with “testing” in the name&lt;/h2&gt;
&lt;p&gt;When you step into software testing, you may think that you’re supposed to know everything with “testing” in its name. The more we learn, the more demotivating it may get to realize that there’s so much more that we do not know than what we do.&lt;/p&gt;

&lt;p&gt;&lt;em&gt;UI testing, API testing, usability testing, beta testing, manual testing, automated testing, performance testing, security testing, regression testing, smoke testing, stress testing, sanity testing, A/B testing, infrastructure as code testing (adding this one to the list is a bit of an inside joke - I’ve stepped on it before as I’m always up for a challenge, yet if someone knows how to do infrastructure as code testing well - let me know), and the list goes on…&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;It’s a lot. In mentoring programs like Women Go Tech some non-male participants were brought up in the system where &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://abcnews.go.com/Business/women-aggressive-men-applying-jobs-hired-frequently-linkedin/story?id=61531741&quot; rel=&quot;noopener&quot;&gt;women tend to not apply to jobs if they do not meet 100% of the ad criteria compared to men applying to jobs when they meet 60% of the job criteria&lt;/a&gt;. So, this amount of concepts may make them feel like they’re never good enough.&lt;/p&gt;

&lt;p&gt;I love curiosity. I love to see that people getting in the field want to grasp it all. However, my advice for new starters in testing is:&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Go step by step. Concentrate on most common areas first, and learn skills themselves rather than theory. Seek hands-on tasks where you get to test, explore, and use tools.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Sometimes I also hear some funky made-up types of testing, and I am bold enough to ask the person mentioning it on what it is exactly. However, newbies in testing may not have the confidence to ask. So, my tip also for more experienced testers supporting new starters:&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Use a bit less theoretical definitions and talk more about what and how we’re doing it instead.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;A lot of concepts have the word testing in their name which may not be directly related to the role of the tester. For example, A/B testing is an experiment comparing two versions of something in the product. Often it’s led by product professionals. As a tester, it’s nice if you know what it is, you may also need to recheck if the configuration works as expected, but some testers may never see it in their companies.&lt;/p&gt;

&lt;p&gt;Tester is NOT a person who knows everything about all kinds of testing. Testing is an activity. Nowadays, we want teams to be more testing-savvy. Testers in a team can help a lot to spread testing awareness, but they’re in no way supposed to be the only ones driving all kinds of testing.&lt;/p&gt;

&lt;p&gt;Testing is exciting because there are so many learning opportunities, yet be careful. It’s your beautiful authentic learning journey. Choose your first steps wisely. Step by step you’ll get to know more and more.&lt;/p&gt;

&lt;h2 id=&quot;article-aBOyt1eblGnCvpptUPAg4Y5St3c-there-is-often-no-best-tool-or-testing-type-but-there-are-a-lot-of-good-ones-for-you-start-somewhere-and-continuously-practice-it&quot;&gt;There is often no best tool or testing type, but there are a lot of good ones… for you. Start somewhere and continuously practice it.&lt;/h2&gt;

&lt;p&gt;Only after a few years in testing, I started to understand connections in the information overload we may have and started to organize the main bits into my &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/quality-foundations/&quot; rel=&quot;noopener&quot;&gt;Quality Foundations&lt;/a&gt; series - check it out. My first recommended step would be to start reading on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/what-is-quality&quot; rel=&quot;noopener&quot;&gt;What is Quality?&lt;/a&gt; and then proceed with follow-up articles. There still is so much more for me to write, yet… as I advise you, I advise myself: &lt;strong&gt;step by step&lt;/strong&gt;.&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/slopey-shoulders">tag:google.com,2005:reader/item/000005ab00000029</id><category term="quality"></category><category term="product"></category><title type="html">“Slopey Shoulders” and Improv’s Advice for Tech Teams</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/slopey-shoulders" type="text/html"></link><summary type="html">&lt;p&gt;&lt;em&gt;I felt something wrong with “the vibe.” I could not put it into words exactly, yet each time a colleague in a group conversation would say “Yes, but…” it was not helping the conversation proceed further. I even gave them feedback: “try to say “Yes, and…” instead”. Little did I know that this is one of the very common improv lessons that can be super useful in any context: be it work, or life. In this post, I’ll expand a bit more on that and how that connects with so-called “slopey shoulders”.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/conversation.JPG&quot; alt=&quot;Conversation illustration&quot;&gt;
&lt;em&gt;Photo by &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://unsplash.com/@lunarts&quot; rel=&quot;noopener&quot;&gt;Volodymyr Hryshchenko&lt;/a&gt; on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://unsplash.com/s/photos/talk&quot; rel=&quot;noopener&quot;&gt;Unsplash&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;

&lt;h2 id=&quot;article-7gYJmjP7qs4mjEa0-mNV-UF7pZI-on-communication-in-teams&quot;&gt;On communication in teams&lt;/h2&gt;
&lt;p&gt;Often as a QA in tech teams, my job is to build the bridges of… communication. As humans, we are naturally inclined to see the situation from our perspective only. It then can cause us to derail conversations even if there are good intentions.&lt;/p&gt;

&lt;p&gt;An example I sometimes witness is this:&lt;/p&gt;

&lt;ol&gt;
  &lt;li&gt;The team faces an issue.&lt;/li&gt;
  &lt;li&gt;Team member A cannot reproduce it and leaves it be.&lt;/li&gt;
  &lt;li&gt;Team member B checks their field of expertise and says something like &lt;em&gt;“Back-end works alright”&lt;/em&gt;.&lt;/li&gt;
  &lt;li&gt;Team member C checks their field of expertise and also moves on to another task.&lt;/li&gt;
  &lt;li&gt;The team is frustrated that the issue is still there and that the person who should take a look at it did not (yet nobody knows who it is or even directed the conversation to others after doing their part). Eventually, the team &lt;em&gt;“parks”&lt;/em&gt; the problem and just accepts it. This may result in teams having backlogs of bugs.&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;This situation makes me think of the time I was testing a chatbot. One of the conversational design rules was: &lt;strong&gt;&lt;em&gt;make sure that the chatbot is proactive and continues the conversation&lt;/em&gt;&lt;/strong&gt;. For example, if it was confirming something, it would also add a question, so that the human on the other end would know what to say next: &lt;em&gt;“Yes, I did the operation you asked me to do. Is there anything else I could help you with?”&lt;/em&gt;. Come to think of it: isn’t that a good lesson for human communication in general? &lt;strong&gt;We have great conversations only if we know how to communicate with each other well enough.&lt;/strong&gt;&lt;/p&gt;

&lt;h2 id=&quot;article-7gYJmjP7qs4mjEa0-mNV-UF7pZI-slopey-shoulders-and-improv&quot;&gt;Slopey shoulders and improv&lt;/h2&gt;
&lt;p&gt;Often in our daily lives, we are so concentrated on expressing our point that we tend to &lt;em&gt;“kill”&lt;/em&gt; the conversations without realizing it. To me, this is a sign of not caring. Another way to explain this is a concept of &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.urbandictionary.com/define.php?term=slopey%20shoulders&quot; rel=&quot;noopener&quot;&gt;“slopey shoulders”&lt;/a&gt;: imagine having such rounded shoulders that anything you put on them falls off. In this case, you’re never the one to blame or get to do anything. It is a way to protect ourselves and shift responsibility.&lt;/p&gt;

&lt;p&gt;Sadly, we all may have slopey shoulders from time to time, and a good lesson that we could use to build better conversations comes from improv: &lt;strong&gt;instead of “Yes, but…”, use “Yes, and…”&lt;/strong&gt;.&lt;/p&gt;

&lt;p&gt;There’s a &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=NmafmRIeet0&quot; rel=&quot;noopener&quot;&gt;good example video of Tina Fey explaining this lesson&lt;/a&gt;. She was invited to a conversation at Google and played a small improv game with the interviewer. It went as following:&lt;/p&gt;
&lt;blockquote&gt;
  &lt;p&gt;“…I gave you for our wedding anniversary… How could you?”&lt;/p&gt;

  &lt;p&gt;“We’re not married…”&lt;/p&gt;

  &lt;p&gt;“Ahaaaa…. “We’re not married” That’s a denial… We’ve learned our first improv lesson.”&lt;/p&gt;
&lt;/blockquote&gt;

&lt;p&gt;&lt;strong&gt;So, the next time, remember: your shoulders are not made to be slopey, and that for good continuous communication: you need to agree, and… add on to the conversation.&lt;/strong&gt;&lt;/p&gt;

&lt;h2 id=&quot;article-7gYJmjP7qs4mjEa0-mNV-UF7pZI-conclusion&quot;&gt;Conclusion&lt;/h2&gt;

&lt;p&gt;Aim to add more information to the conversation, ask proactively, and continue caring. Do not let it slide, and then think that you’re out. Even if we’re fighting our individual battles, and we’re trying to protect ourselves, in the end, we’re all working for the same goal, and as an African proverb states: 
&lt;strong&gt;&lt;em&gt;“If you want to go fast, go alone. If you want to go far, go together.”&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/book-impressions-leading-quality">tag:google.com,2005:reader/item/000005ab00000028</id><category term="quality"></category><category term="books"></category><title type="html">Book impressions: Leading Quality</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/book-impressions-leading-quality" type="text/html"></link><summary type="html">&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/leading-quality.JPG&quot; alt=&quot;Leading Quality Book image&quot;&gt;&lt;/p&gt;

&lt;p&gt;It never ceases to amaze me how &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/mentoring-growth-gratitude&quot; rel=&quot;noopener&quot;&gt;mentoring&lt;/a&gt; is a growth experience for both mentor and mentee, and how those roles switch during the relationship. In one of my conversations with &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.linkedin.com/in/lena-simon-261492184/&quot; rel=&quot;noopener&quot;&gt;Lena&lt;/a&gt;, I shared my career changes towards quality leadership and its challenges. She listened with a huge interest and mentioned that she’s been reading a book that may be helpful to the situation I am in. The book she recommended was &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://amzn.to/3lETY8z&quot; rel=&quot;noopener&quot;&gt;“Leading Quality” by Ronald Cummings-John and Owais Peer&lt;/a&gt; (&lt;em&gt;as an Amazon Associate I earn from qualifying purchases&lt;/em&gt;). I had it on my to-read list since I stumbled upon the title somewhere, but the extra mention was a timely encouragement to actually purchase and read it. Lena was right: “Leading Quality” was extremely relevant to me. This post combines a few of my favorite learnings from the book.&lt;/p&gt;

&lt;h1 id=&quot;article-9jkILQc82FEaynYTZDrasLPA8t4-testing--quality&quot;&gt;Testing != Quality&lt;/h1&gt;

&lt;p&gt;I studied mathematics at university, and during one of the career fairs, there was a company hosting a problem-solving competition which also acted as a challenge for one of their job openings. I love riddles, so logical puzzles full of “out-of-the-box” creative thinking were a blast to me. Later on, I found that the challenge was for a tester position because you’re supposed to think of unusual scenarios. That’s how I got into testing. Years forward, I have progressed from manual testing to learning about automation, monitoring, requirement analysis, and much more (I talk about many of the concepts in my &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/quality-foundations/&quot; rel=&quot;noopener&quot;&gt;Quality Foundations series&lt;/a&gt;). For me, quality is not just testing.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;My common frustration is that despite encouraging testers to think “out-of-the-box”, a lot of companies and even testers themselves do not want to broaden their understanding of quality.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;At the start of “Leading Quality”, the authors tell a story of a bomb factory during the war where bombs would blast off due to lack of quality practices. With time, the factory did introduce some measures and avoided the incidents, however, this is where &lt;strong&gt;quality was more of an internal inspection rather than thinking of value.&lt;/strong&gt; Historically, this is how a lot of companies grew to see quality as well: as an inspection or gate-keeping. I’m glad this book shared the understanding of quality I have which is against this view, gave a brief overview of why it was historically the other way, and how we could put more value into our work.&lt;/p&gt;

&lt;p&gt;If we want to lead quality, we have to start with setting the vision of quality. We need to know where we’re heading first. However, the journey towards quality culture can be drastically different in different contexts. I was pleased to read that it was not just the testing aspect that we should consider when we start a change. &lt;strong&gt;Authors advised to consider the product maturity model, current processes, the growth metric, local personas, team’s skills and capacities, and the quality narrative.&lt;/strong&gt;&lt;/p&gt;
&lt;h1 id=&quot;article-9jkILQc82FEaynYTZDrasLPA8t4-discover-the-quality-narrative-of-your-company&quot;&gt;Discover the quality narrative of your company&lt;/h1&gt;

&lt;p&gt;I always say that my first question when I join a company is: “What is quality to you?” (and I do expand on this more in my article on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/what-is-quality&quot; rel=&quot;noopener&quot;&gt;what is quality&lt;/a&gt;). In addition, “Leading Quality” equipped me with a concept of quality narrative: how does your company perceive quality?&lt;/p&gt;

&lt;p&gt;There are &lt;strong&gt;three possible quality narratives&lt;/strong&gt;:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Ownership narrative&lt;/strong&gt;: Who do people think own quality?&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;‘How to test’ narrative&lt;/strong&gt;: What are people’s thoughts on current testing methods/tools/processes?&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Value narrative&lt;/strong&gt;: What value do people think the quality team provides to the business?&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;You can find it out by asking this question to various people: 
&lt;strong&gt;What are the top three comments you hear about quality around the business?&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;The answers to this question can help you unravel not only the understanding of quality but misalignment of views as well. Knowing your current quality narrative influences your next steps in order to reach a quality culture.&lt;/p&gt;
&lt;h1 id=&quot;article-9jkILQc82FEaynYTZDrasLPA8t4-metrics-are-important-for-value-conversations&quot;&gt;Metrics are important for value conversations&lt;/h1&gt;
&lt;p&gt;If you know me, you know how much I love data and metrics. I am fairly opinionated on that and aim for teams to have metrics that empower them, not discourage them, or can be rigged. We need to be careful not to use “vanity” metrics like the revenue, we often need extra dimensions as well. “Leading Quality” advises to learn the company’s growth metric. &lt;strong&gt;What is the driving metric for the company you work in?&lt;/strong&gt; Maybe the company does not even have it, so this is a chance to step back and get that defined.&lt;/p&gt;

&lt;p&gt;Once you know what your company is striving for, make sure the team understands and connects their work to the metric. We tend to concentrate on our daily tasks and lose track of the company’s goals. If we shape our work around the success of the company, it provides us a common language and can show the value of our work. I loved this quote in the book which depicts why some metrics are not great:&lt;/p&gt;

&lt;p&gt;&lt;em&gt;&lt;strong&gt;“When you focus on measuring outputs and activities - as so many organisations measure testing progress - teams can get lost in busywork.”&lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;The authors of “Leading Quality” include a lot of useful examples of how various companies use metrics. When many companies talk about alerting, they often do not align it with metrics and use it more for the sake of system monitoring. In the book, I enjoyed learning about &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://robewaschuk.tumblr.com/post/48822960728/my-philosophy-on-alerting&quot; rel=&quot;noopener&quot;&gt;Rob Ewaschuk’s “My Philosophy on Alerting”&lt;/a&gt;. Rob states that &lt;strong&gt;users, in the end, care about four things&lt;/strong&gt;:&lt;/p&gt;
&lt;ol&gt;
  &lt;li&gt;&lt;strong&gt;Basic availability and correctness&lt;/strong&gt;: no “page not found” errors, missing images, or anything that shows unavailability&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Latency&lt;/strong&gt;: everything loads quickly&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Completeness, freshness, and durability&lt;/strong&gt;: the stored data is safe and accessible when they want to retrieve it&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Features&lt;/strong&gt;: the wanted features are working correctly&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;I always see the power in having dashboards that are used company-wide and concentrate on those areas. &lt;strong&gt;When it comes to quality, we need to talk more about the value we bring and not the number of issues we find.&lt;/strong&gt; Different issues have different impacts.&lt;/p&gt;
&lt;h1 id=&quot;article-9jkILQc82FEaynYTZDrasLPA8t4-empathy-engineering&quot;&gt;Empathy engineering&lt;/h1&gt;
&lt;p&gt;Another concept mentioned in the book I loved was empathy engineering. We all come with our luggage: be it background, upbringing, habits, culture, etc. &lt;strong&gt;If your product is used not only in your country, then you may not know the local personas in other countries.&lt;/strong&gt; Some companies embrace empathy engineering where they allow engineers to work from different regions and get to know how things work there. For example, in South Korea for a long time because of outdated financing systems people could use just &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.businessinsider.com/south-korea-internet-explorer-2013-11&quot;&gt;Internet Explorer for purchases&lt;/a&gt;. If you have never experienced that, you may not understand the importance of supporting that browser.&lt;/p&gt;

&lt;p&gt;Another example the authors gave was about a company that wanted to grow in the Indonesian market and were trying to improve the number of user registrations. It took just a few moments for a local tester to tell them what the problem was: the system was requiring the last name. Many people in Indonesia have only the first name (&lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://en.wikipedia.org/wiki/Indonesian_names&quot; rel=&quot;noopener&quot;&gt;Wikipedia article on Indonesian names&lt;/a&gt;). It was a fairly easy fix to the problem that creators of the application did not even think of possible.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Understanding your product’s users is vital for the success and quality of the product. When you lead quality make sure to lead with empathy as well.&lt;/strong&gt;&lt;/p&gt;
&lt;h1 id=&quot;article-9jkILQc82FEaynYTZDrasLPA8t4-conclusion&quot;&gt;Conclusion&lt;/h1&gt;

&lt;p&gt;“Leading Quality” is a condensed book on quality leadership with real-life examples from various companies. It is a great starting point for new leaders and equips you with questions to ask and topics to concentrate on when building a quality culture in your company.&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/definition-of-done">tag:google.com,2005:reader/item/000005ab00000027</id><category term="quality"></category><category term="quality-foundations"></category><title type="html">Definition of Done</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/definition-of-done" type="text/html"></link><summary type="html">&lt;p&gt;Once I was in a team with one of the most inspiring project managers - Frank. We were working on the project for a while, but nothing was live yet. As a result, in order not to use the common (mis)understanding of done as “dev-done” Frank went to our work board and added a note under the Done column: &lt;em&gt;“Frank can see it.”&lt;/em&gt; I appreciated this wake-up call for the team - &lt;strong&gt;if it’s not visible to everyone, is it actually done?&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;However straightforward “Done” may sound, &lt;strong&gt;most software development teams don’t have their definition of done clearly set.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;When we think of a &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/story-lifecycle-ways-of-working&quot; rel=&quot;noopener&quot;&gt;story lifecycle&lt;/a&gt; and team’s work boards, often we have a column called “Done”. What does it mean, though? In this post of &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/quality-foundations/&quot; rel=&quot;noopener&quot;&gt;Quality Foundations&lt;/a&gt;, we’ll talk about why what “done” means matters, what “Definition of Done” (DoD) is, why it’s not the same as acceptance criteria, and look at an example of it.&lt;/p&gt;

&lt;h1 id=&quot;article-1MgS_B9jm67HMC54J2VDDpr5_c4-why-should-we-agree-on-what-done-means&quot;&gt;Why should we agree on what “Done” means?&lt;/h1&gt;

&lt;p&gt;I’ve been in multiple daily standup meetings where a developer working on a story stated: &lt;em&gt;“Oh it’s done, just the tests are missing.”&lt;/em&gt; That makes me cringe. How can it be done if the tests are missing?&lt;/p&gt;

&lt;p&gt;All this is due to different subjective perspectives of what “done” means (in the case of tests, it’s not only the perspective of what “done” is - it’s also the ways of working in general, and, what “development” means I’d say).&lt;/p&gt;

&lt;p&gt;It is easy for us to see our work as handing over boxes - I did my part, here you go. If we want to build high-quality products, we need to have quality accountability all over the team. This also means that we should aim for a better understanding and connection to the product and its state. &lt;strong&gt;Aligning on “Done” removes assumptions and misunderstandings in the team involving both the development team and even project stakeholders.&lt;/strong&gt; It helps us track our work better which can save us from frustration: it is not just developing the feature on the local machine that delivers high-quality products, we need much more. &lt;strong&gt;Definition of Done adds a layer of transparency to everyone on the team on what work it takes to reach our goals.&lt;/strong&gt;&lt;/p&gt;

&lt;h1 id=&quot;article-1MgS_B9jm67HMC54J2VDDpr5_c4-whats-a-definition-of-done-and-how-to-use-it&quot;&gt;What’s a Definition of Done and how to use it?&lt;/h1&gt;

&lt;p&gt;Based on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.scrum.org/resources/scrum-glossary&quot; rel=&quot;noopener&quot;&gt;scrum.org&lt;/a&gt; Definition of Done is: &lt;em&gt;“a shared understanding of expectations that the Increment must live up to in order to be releasable into production.”&lt;/em&gt;
In my own words, I’d say that the &lt;strong&gt;Definition of Done is an agreement on what a finished work item means for the team.&lt;/strong&gt; It can result in a physical or digital artifact that often looks like a checklist. I do like the concept of questions over checklists more because not everything is always applicable for every task and it sparks a discussion. When you create the Definition of Done it acts as a requirements list for moving any tasks into the Done column.&lt;/p&gt;

&lt;p&gt;In every team I worked in, Definition of Done popped up out of the necessity. The team realized that there was a misunderstanding, and, this is why they decided to align and put it into their Definition of Done. It is a living document where new learnings can be easily added and changed based on your context.&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/DefinitionOfDone.png&quot; alt=&quot;Example of Definition of Done&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Example of Definition of Done&lt;/em&gt;
&lt;/div&gt;

&lt;p&gt;In this example, we not only said that the feature is live but also made sure to remind that cleaning up feature toggle or any legacy code is a part of done. If your team does not use feature toggles then you may not need this point at all. In our case, this definition of done helped us to know what is live and that we have done all the steps to have a good confidence net on the feature like logging or functional tests.&lt;/p&gt;

&lt;h1 id=&quot;article-1MgS_B9jm67HMC54J2VDDpr5_c4-definition-of-done-vs-acceptance-criteria&quot;&gt;Definition of Done vs. Acceptance Criteria&lt;/h1&gt;

&lt;p&gt;You may be a bit puzzled, isn’t “done” just meeting the acceptance criteria? Well, that is a part of done. Some teams may even add a point in their Definition of Done: “Acceptance criteria satisfied?”. Despite that, DoD is much more than that: it is our chance to have a better understanding of what we need to finalize our job. Be it testing or good monitoring: it is all a part of a high-quality product, and it is up to you to decide what you want to advocate for.&lt;/p&gt;

&lt;h1 id=&quot;article-1MgS_B9jm67HMC54J2VDDpr5_c4-summary&quot;&gt;Summary&lt;/h1&gt;

&lt;p&gt;Definition of Done helps teams track their work progress in a more aligned and connected way by providing a reminder on what “Done” means for the team. It is a very contextual agreement that teams can personalize based on their situation so it provides the most value to them.&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/the-year-of-discovering-what-actually-matters">tag:google.com,2005:reader/item/000005ab00000026</id><category term="quality"></category><title type="html">2020: The Year of Discovering What Actually Matters</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/the-year-of-discovering-what-actually-matters" type="text/html"></link><summary type="html">&lt;p&gt;What a year… I am picturing Christmas 2019: I was so excited about buying a domain and building this website from scratch. My parents wondered what on earth I’m doing between family activities so passionately that I’d even forget to snack on all the Christmas delicacies. I also just started learning Spanish then because I was confirmed to go to Ecuador for a year starting summer 2020 and work from my company’s office there. Lastly, I remember visiting my aunt who… reads Tarot cards (we all have the cool aunt stories, I guess) and getting surprised by what I heard.&lt;/p&gt;

&lt;p&gt;My aunt told me that I’d have some tough times at my job, and I’d have a job change. It sounded a bit unbelievable. I was convinced I’ll stay at my job for the year at least in Ecuador, and what tough times she is talking about… I shrugged my shoulders and thought that maybe it’s just this Ecuador office that is a work change, and, well, tough times are always there.&lt;/p&gt;

&lt;p&gt;Fast forward a year. I have published various writings on my website. QualityBits has had over 2000 unique visitors in 2020! I am extremely grateful for that. I did not end up going to Ecuador. I did have tough times (and who would have predicted a pandemic). I did change my job. Believe it or not, but the psychic aunts sometimes are spot on… In this post, I want to share my top 3 lessons of 2020.&lt;/p&gt;

&lt;h2 id=&quot;article-xMICq0022uTfGdAt2cXLAy02MOI-what-matters-the-most-is-people-connection-and-compassion&quot;&gt;What matters the most is… people, connection, and compassion&lt;/h2&gt;

&lt;p&gt;Whatever status or power dreams we may have had got challenged this year. Who cares about a big salary when you’re losing health or loved ones?&lt;/p&gt;

&lt;p&gt;This year we got a push to check our privileges. We all are privileged just on different levels, and the pandemic made the inequity more obvious than ever. While some people were romanticizing quarantine, others were more vulnerable than others.&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/romancequarantine.jpg&quot; alt=&quot;Romanticized quarantine illustrated by Bruno Saggese Mimos&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Romanticized quarantine illustrated by &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.instagram.com/p/B-rqf7nnC3v/&quot; rel=&quot;noopener&quot;&gt;Bruno Saggese Mimos&lt;/a&gt;
&lt;/em&gt;&lt;/div&gt;

&lt;p&gt;I love talking about &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/inclusion/&quot; rel=&quot;noopener&quot;&gt;inclusion&lt;/a&gt;, and I feel these times made the problems of inclusion more visible. There were so many companies that never worked remotely and in the pandemic had to change their ways. We could learn a lot from &lt;em&gt;“sitting on the other side”&lt;/em&gt; as so many people, especially those who worked &lt;em&gt;“off-shore”&lt;/em&gt;, already faced before.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;It is our chance to improve tech setups and accessibility. It is our chance to prioritize connection with everyone even if it is virtual. It is also an amazing chance to connect to people in the events that are completely different from what we would normally attend.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;At the start of the pandemic, I attended a live webinar on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.youtube.com/watch?v=nka4WBmkSLg&amp;amp;ab_channel=NeueHouseMadisonSquare&quot; rel=&quot;noopener&quot;&gt;Time &amp;amp; Creativity by Cindy Gallop&lt;/a&gt; which was so rewarding. We may have less face to face connections, but we still have many possibilities to meet people, learn, and grow online. I gave a talk at the &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.ministryoftesting.com/dojo/lessons/inclusivity-in-the-times-of-corona-lina-zubyte&quot; rel=&quot;noopener&quot;&gt;IT matters webinar on Inclusivity in the Times of Corona&lt;/a&gt; and how to see a silver lining which I would not have done for their meetup if it was not for the pandemic.&lt;/p&gt;

&lt;p&gt;If we care about people more, this is our chance to also &lt;strong&gt;consider which connections are important to us&lt;/strong&gt;. Now that we are not rushing through life as much and were made to slow down, I keep thinking: &lt;strong&gt;how can we create more meaningful relationships?&lt;/strong&gt; The pandemic for sure is challenging, yet the real friends and family are always there. Even if it is an online pub quiz as I did with my friends in 2 different countries combining a team. Or talking to the family more often: I live in a different country and due to my post-work activities and &lt;em&gt;“busyness”&lt;/em&gt; I would talk to my mum once a week before the pandemic. This year we speak almost daily. She told me that out of all her plans and goals for 2020 one thing did come true: talking to me more. She’s extremely grateful for that. So am I.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;I am grateful for learning to ask for help&lt;/strong&gt; (at least sometimes). In face to face situations, I would have expected someone to notice that I am not okay. Now nobody can see it. A colleague once told me a German saying: &lt;em&gt;“Only a speaking person can be helped”&lt;/em&gt;. I was touched. I told my best friend when I felt bad. She called me, and we talked it out.&lt;/p&gt;

&lt;h2 id=&quot;article-xMICq0022uTfGdAt2cXLAy02MOI-health-is-a-treasure&quot;&gt;Health is a treasure&lt;/h2&gt;

&lt;p&gt;Before the pandemic, for a while, I have been struggling with plantar fasciitis. I went to multiple doctors. One of them prescribed me huge doses of painkillers, another one gave me a botox injection which was supposed to take away the pain but did not. I also was traveling for work weekly and noticed that my foot would get worse after train rides.&lt;/p&gt;

&lt;p&gt;I did not sleep that much, ate poorly. I also was trying to say to myself that I do that because I’m so busy with work, or stressed. There was a lot to handle. &lt;strong&gt;My health was already showing me that I need to slow down.&lt;/strong&gt; I did not see the signs. Then, the pandemic hit.&lt;/p&gt;

&lt;p&gt;Luckily I did not get sick with COVID (or did not even realize it), but with work from home I did not need to travel anymore, I could sleep a bit more, and cook my meals at home. I lost weight as a side effect, but the best thing was that I had no excuses not to take care of myself anymore. I could prioritize my health for the first time. &lt;strong&gt;I decided to nourish my body with good food, care, and workouts.&lt;/strong&gt; I did yoga almost daily and do it until now. My plantar fasciitis disappeared. I am in way better shape than I’ve been since my teenage years. I feel stronger. Not only physically, but mentally.&lt;/p&gt;

&lt;p&gt;Besides, when it comes to health and stress, I made a big career change. I left the traveling consultancy, I joined a company where I can utilize my aspirations of leadership, mentoring, and quality advocacy better. I am extremely grateful for the experience of working as a consultant - I grew enormously. It is not easy, though. What grew the most was the thick skin. As my mentor told me when I was a bit insecure about the new big shoes to fill in as the Head of Quality: &lt;em&gt;“Lina, you worked as a consultant in a very high-performing company, you can do anything.”&lt;/em&gt; I nodded. This change was not an easy one, but I was not happy for a while in recent months, and I was getting very tired from traveling and certain aspects of consulting like the lack of belonging (you’re there temporarily which is both a blessing and a curse).&lt;/p&gt;

&lt;p&gt;I blamed myself first when I felt sad, but this is what sometimes happens when we think it’s our job to love our jobs (I just watched &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://yougotthis.io/talks/its-not-your-job-to-love-your-job/&quot; rel=&quot;noopener&quot;&gt;a brilliant talk from You Got This Conf on this&lt;/a&gt;). We have choices, and companies in the end just want to keep their business alive. If you are unhappy at your job, sure, it is a growth experience, but is it worth the trade-offs? This year was a great year to reflect on that, and, the pandemic canceling my Ecuador engagement, added one more reason why to change jobs.&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/productive.png&quot; alt=&quot;Productivity illustration by lizandmollie&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Productivity illustration by &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://twitter.com/lizandmollie&quot; rel=&quot;noopener&quot;&gt;lizandmollie&lt;/a&gt;
&lt;/em&gt;&lt;/div&gt;

&lt;h2 id=&quot;article-xMICq0022uTfGdAt2cXLAy02MOI-stop-the-busy-talk-choosing-to-be-present-and-using-a-chance-to-reflect&quot;&gt;Stop the busy talk: choosing to be present and using a chance to reflect&lt;/h2&gt;

&lt;p&gt;Thoughts weigh more. It is somehow quieter if you’re all by yourself at home. I read a &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://lithub.com/stay-home-they-told-us-diary-of-an-italian-editor/&quot; rel=&quot;noopener&quot;&gt;beautiful piece on this strange feeling on the Literary Hub&lt;/a&gt; where there was this sentence: &lt;em&gt;“It is not easy to concentrate on reading while the world around you trembles.”&lt;/em&gt; I feel this year made me appreciate things more and pushed me to reflect.&lt;/p&gt;

&lt;p&gt;I signed up for online counseling to guide me on the journey of grounding myself more. I ask myself what I want, what my needs are, and how I can use this time the best until things reopen. At the start of the pandemic, I told myself that I was completely fine - I’m an introvert, I even felt relieved at times. Right now I am getting very tired of the situation, and it is challenging to keep myself mindful. I miss dancing, I miss events, I miss brunches with friends. However, all this is making me &lt;strong&gt;appreciate things more which I took for granted before&lt;/strong&gt;. I am extremely grateful for what I have, and the privileged situation I am in.&lt;/p&gt;

&lt;p&gt;I started doing meditation which I’m quite terrible at, but there are these tiny moments when I feel more present. I feel more mindful. And it makes it all worth it. &lt;strong&gt;I want to use this time in isolation to get ready, not for things going back to normal, but for making the new normal at least a tiny bit better for ourselves, and the ones we love.&lt;/strong&gt;&lt;/p&gt;

&lt;div style=&quot;text-align: center&quot;&gt;
&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/rushtonormal.jpg&quot; alt=&quot;Dave Hollis quote illustrated by quotesByChristie&quot; width=&quot;65%&quot;&gt; 
&lt;br&gt;
&lt;em&gt;Dave Hollis quote illustrated by &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.instagram.com/p/B-dkS0sjJO7/&quot; rel=&quot;noopener&quot;&gt;quotesbychristie&lt;/a&gt;
&lt;/em&gt;&lt;/div&gt;

&lt;h2 id=&quot;article-xMICq0022uTfGdAt2cXLAy02MOI-conclusion&quot;&gt;Conclusion&lt;/h2&gt;

&lt;p&gt;This year was quite something. It was one of the hardest years I’ve had. Also, it was one of the best years I had. Not for the trips and memories I made, but for slowing down and discovering what actually matters. I don’t know how much longer all this situation will continue, but I’m extremely grateful for this year. Albert Einstein has said: &lt;em&gt;“In adversity lies opportunity.”&lt;/em&gt; &lt;strong&gt;I hope we take this adversity as a big opportunity to create a better, more grounded, mindful, and connected future.&lt;/strong&gt;&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/story-lifecycle-ways-of-working">tag:google.com,2005:reader/item/000005ab00000025</id><category term="quality"></category><category term="quality-foundations"></category><title type="html">Story Life Cycle, Work Boards and Ways of Working</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/story-lifecycle-ways-of-working" type="text/html"></link><summary type="html">&lt;p&gt;&lt;em&gt;In this &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/quality-foundations/&quot; rel=&quot;noopener&quot;&gt;Quality Foundations&lt;/a&gt; post, I’ll share basics with examples on story life cycle, work boards, and ways of working. Also, I’ll explain why all this matters if we want to build high-quality products.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;When I was applying for my first ever testing position, the interviewer asked me: &lt;em&gt;“What is a software development cycle?”&lt;/em&gt;. I was a bit puzzled, I was not sure what they meant. What the interviewer was really getting to was if I knew about software development workflow, and how I’d imagine work states change. Shrugging my shoulders at that question, I came home and googled to discover that it’s just a process for planning, designing and developing the product that sometimes is shortened to &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://en.wikipedia.org/wiki/Systems_development_life_cycle&quot; rel=&quot;noopener&quot;&gt;SDLC&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;There are different names/terms for it, some explain the same process parts as the product life cycle. If we try to ship smaller blocks and use a &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/methodologies&quot; rel=&quot;noopener&quot;&gt;methodology&lt;/a&gt; like Agile, we may want to talk about smaller &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/work-items&quot; rel=&quot;noopener&quot;&gt;work items&lt;/a&gt;. This is why &lt;strong&gt;story lifecycle is a great way to track work in teams, establish processes, and follow how work progresses&lt;/strong&gt;.&lt;/p&gt;

&lt;h1 id=&quot;article-xPUmeZNm81o8JXHQg5sa_ka7o-8-what-is-a-story-life-cycle&quot;&gt;What is a story life cycle?&lt;/h1&gt;
&lt;p&gt;For the simplicity I’ll say “story life cycle” here and address it using the user story as a work item. Yet, other &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/work-items&quot; rel=&quot;noopener&quot;&gt;work items&lt;/a&gt; as well go through this life cycle.&lt;/p&gt;

&lt;p&gt;Story life cycle is a process of… story’s life. From story analysis on what it has to actually do, development, growth, and then release into the world (which may be: going live or release to production). There are stages before and after this: the ideation process of the story or maintenance of released work.&lt;/p&gt;

&lt;p&gt;In this &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/quality-foundations/&quot; rel=&quot;noopener&quot;&gt;Quality Foundations&lt;/a&gt; post, when I talk about the story lifecycle I want to concentrate more on the parts we can see, the parts we visualize in our work boards. Let’s take the &lt;strong&gt;story life cycle from analysis to done&lt;/strong&gt;.&lt;/p&gt;

&lt;h1 id=&quot;article-xPUmeZNm81o8JXHQg5sa_ka7o-8-why-does-it-matter-for-quality-of-work&quot;&gt;Why does it matter for quality of work?&lt;/h1&gt;

&lt;p&gt;&lt;em&gt;“Alright, Lina, what is this theoretical stuff? How does this help up the quality game???”&lt;/em&gt;. I hear you!&lt;/p&gt;

&lt;p&gt;Your work board which visualizes your story life cycle is representing your ways of work. If there are unnecessary or chaotic parts, then it’s easy to make mistakes and stumble into bottlenecks. &lt;strong&gt;There are lots of helpers that we can use to make the story life cycle smoother, better supported, and as a result - work can become more efficient, collaborative and of higher quality&lt;/strong&gt;.&lt;/p&gt;

&lt;p&gt;As a QA joining a new team, the work board is the first thing I want to see. How do people work? Are there any areas that we forget and how could we improve the process? &lt;strong&gt;Having a well-defined way of working helps us to deliver not only better quality, but also deliver faster, although for some people this sounds like an oxymoron when we talk about high-quality products.&lt;/strong&gt;&lt;/p&gt;

&lt;h1 id=&quot;article-xPUmeZNm81o8JXHQg5sa_ka7o-8-what-does-your-work-board-look-like&quot;&gt;What does your work board look like?&lt;/h1&gt;

&lt;p&gt;When considering any board, these questions come to my mind:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;What does your work board look like?&lt;/li&gt;
  &lt;li&gt;When does one item move to another state?&lt;/li&gt;
  &lt;li&gt;What &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/methodologies&quot; rel=&quot;noopener&quot;&gt;methodology&lt;/a&gt; do you follow?&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Let me start with an example. A team I joined had a JIRA board to visualize their work items. That board had 10 (!) columns: Refinement, Waiting room, Ready for pickup, Development, Ready for QA, In QA, Blocked, Sign off, Done, and Showcase. The team was used to this board. It was a little too much and hard to grasp how work actually flows in this structure. Despite embracing the idea of doing &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/desk-check&quot; rel=&quot;noopener&quot;&gt;desk checks&lt;/a&gt; and other helpful means of collaboration like &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/story-kickoff&quot; rel=&quot;noopener&quot;&gt;story kick offs&lt;/a&gt;, the team did not have a habit of putting them into practice regularly. There was information, maybe sometimes even too much of it, yet the team lacked clearer guidance, knowledge sharing, and forgot to tackle some tasks which improved the quality and maintenance of their work due to the lack of collaboration. It was time for a change.&lt;/p&gt;

&lt;h1 id=&quot;article-xPUmeZNm81o8JXHQg5sa_ka7o-8-its-a-team-conversation&quot;&gt;It’s a team conversation&lt;/h1&gt;

&lt;p&gt;It’s hard to change what is already there and maybe… always has been there. Maybe we took that JIRA board as it was from day 1 without questioning it. And very likely we are used to certain habits of how the work flows.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;If we want team accountability on quality, we need to have team involvement in discussing the ways of collaboration.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;In the team mentioned above with 10 columns, even if I had an idea of my “ideal” board and ways of working, I did not just bring it and say: “From today, we work in this way!”. This, in some cases, could work, yet I also wanted to learn more about the current board and people’s needs for information flow. &lt;strong&gt;Work board’s goal is information sharing&lt;/strong&gt; - if we’re removing some columns, we need to make sure that the information we had there is still reflected and not missing. It may mean that we need to add extra comments instead. &lt;strong&gt;All members of the team have to align on that.&lt;/strong&gt; Also, the alignment creates a shared sense of accountability to follow the new process.&lt;/p&gt;

&lt;h1 id=&quot;article-xPUmeZNm81o8JXHQg5sa_ka7o-8-how-to-effectively-facilitate-a-story-lifecycle-conversation&quot;&gt;How to effectively facilitate a story lifecycle conversation?&lt;/h1&gt;

&lt;p&gt;When we wanted to readjust our story lifecycle, we arranged a 2-hour workshop to discuss the status quo and what improvements we could make. We collected pain points and what limitations current work ways introduced. Also, we took a look at each column and tried to clarify what it means to us, who are the actors (what team member roles are involved there), when the story moves to/from that column, if that column reflects the priorities, and if the work item could jump over that column without ever being there.&lt;/p&gt;

&lt;p&gt;After the status quo discussion, we jumped into talking about what a dream board could look like. When we talk about this, there are some aspects to keep in mind:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;&lt;strong&gt;Actors&lt;/strong&gt;: what roles do we have in the team and how do they act within the story life cycle?
For example, Product Owners may be involved in the analysis and sign-off, but nowhere else.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Columns&lt;/strong&gt;: what work states do we want to visualize? If we are removing some columns, what information did they have and how will we provide it without having a column?
Remember that often a challenge is not a column itself, but unclear responsibilities on who follows up on work there. This is why actors matter, too.&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Rituals/ceremonies&lt;/strong&gt;: do we do &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/story-kickoff&quot; rel=&quot;noopener&quot;&gt;story kick-offs&lt;/a&gt; and &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/desk-check&quot; rel=&quot;noopener&quot;&gt;desk checks&lt;/a&gt;? If yes, where do they take place? If not, would it be helpful for the team?&lt;/li&gt;
  &lt;li&gt;&lt;strong&gt;Artifacts/question lists&lt;/strong&gt;: What question lists could help us to make sure we’re not forgetting things? Are they well-defined, or the team may need to polish them?
For example, story kick-off or desk check question lists, the definition of done, or the definition of ready.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;After the initial discussion, we split into groups of around 3-4 people and brainstormed how current pain points could be avoided with a new work board structure and what we need to change with the ways of working. After some time, the groups came back together and presented their ideas. Having all this information in mind, we came up with initial suggestions for a new work board, a clearer story lifecycle, and aligned new ways of working.&lt;/p&gt;

&lt;p&gt;To summarize the results of all this and make sure we have clear action items, the facilitators created a summary document where everyone could comment if they had further thoughts. This is also a remote-friendly way to have a conversation.&lt;/p&gt;

&lt;p&gt;The easy part is the change of columns in JIRA, the more challenging one is avoiding bottlenecks and involving rituals and more intense collaboration. On the bright side, if all team members discussed the story lifecycle and ways of working, they will more likely be committed to the change together.&lt;/p&gt;

&lt;h1 id=&quot;article-xPUmeZNm81o8JXHQg5sa_ka7o-8-example&quot;&gt;Example&lt;/h1&gt;

&lt;p&gt;I’ve seen all kinds of work boards. &lt;strong&gt;What matters are not the columns themselves, it’s the people’s collaboration and ways of working.&lt;/strong&gt; However, if you have an unclear story lifecycle, it can make everything a bit more fluffy.&lt;/p&gt;

&lt;p&gt;The teams I prefer to work in are cross-functional teams formed having a &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://whatis.techtarget.com/definition/two-pizza-rule&quot; rel=&quot;noopener&quot;&gt;two-pizza rule&lt;/a&gt; in mind: it was no more than 10 people so that they could share two pizzas (well, I’d say depends on how hungry you are!). It’s been a while since I worked with another Quality Analyst in the same team: I am used to being the only QA in the team. In this case, we need some new ways of work and share quality accountability better. QA column may not work. This is why all rituals and artifacts can help us to quality assist other roles.&lt;/p&gt;

&lt;p&gt;So, what’s an example board from the teams I worked in? It does not have a QA column (and I do talk more about that in &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/desk-check&quot; rel=&quot;noopener&quot;&gt;desk check&lt;/a&gt; post). Also, apart from the usual To Do - In Progress - Done it also has a Clean Up column. This column worked for that particular team as a reminder to clean up feature toggles after the feature went live (and this is exactly what the definition of done could include - that the feature is actually on prod and feature toggles were cleaned up).&lt;/p&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/quality/StoryLifeCycleExample.png&quot; alt=&quot;Example story lifecycle &amp;amp; work board&quot;&gt;
&lt;em&gt;Example story lifecycle &amp;amp; work board&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Even if this is the work board visualization I’m most used to, I would not stick to it. &lt;strong&gt;Context is key and even if for one team this works, for another it may not.&lt;/strong&gt;&lt;/p&gt;

&lt;h1 id=&quot;article-xPUmeZNm81o8JXHQg5sa_ka7o-8-conclusion&quot;&gt;Conclusion&lt;/h1&gt;

&lt;p&gt;High-performing teams create high-quality products because they have a clear process of their working ways, and they’re also open to improving them based on the lessons they had on the way. Their story life cycle is known to every team member, work boards visualize how work items move forward, and ways of working support collaboration. We need this if we want to have a continuous quality mindset. As Aristotle has said - &lt;em&gt;“Quality is not an act, it’s a habit.”&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;A summary of steps that can help you improve your story lifecycle:&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;Arrange a conversation with the team.&lt;/li&gt;
  &lt;li&gt;Understand what information is needed, what information is lacking.&lt;/li&gt;
  &lt;li&gt;Remove obsolete columns - less is more sometimes, information can be communicated in other ways. Flags and comments can even provide a more in depth view of the progress.&lt;/li&gt;
  &lt;li&gt;Rename columns which are unclear and define who takes responsibility for moving the cards.&lt;/li&gt;
  &lt;li&gt;Spread accountability on quality practices.&lt;/li&gt;
  &lt;li&gt;Have patience - change takes time. Step by step.&lt;/li&gt;
  &lt;li&gt;Revisit the work ways from time to time. Context is key.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;em&gt;In further posts of &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/quality-foundations/&quot; rel=&quot;noopener&quot;&gt;Quality Foundations&lt;/a&gt; I’ll write more about definitions of ready &amp;amp; done, and some other possible improvements for ways of working like retrospectives.&lt;/em&gt;&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry><entry gr:crawl-timestamp-msec="1792408228400"><id gr:original-id="https://qualitybits.tech/writing/automation-will-not-replace-your-testing-skills">tag:google.com,2005:reader/item/000005ab00000024</id><category term="testing"></category><category term="quality"></category><title type="html">Automation will not replace your testing skills</title><published>2026-10-19T11:10:28Z</published><updated>2026-10-19T11:10:28Z</updated><link rel="alternate" href="https://qualitybits.tech/writing/automation-will-not-replace-your-testing-skills" type="text/html"></link><summary type="html">&lt;p&gt;&lt;em&gt;This post was inspired by an extract of a 1920s movie and my love for… lindy hop.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;img class=&quot;bqrUnknownImgSize&quot; src=&quot;https://qualitybits.tech/post-images/testing/hedonehisbest.jpg&quot; alt=&quot;Image from He Done His Best movie&quot;&gt;
&lt;em&gt; Automation fear and hype was there even in 1920s. Image of an automated restaurant from a silent movie “He Done His Best”. Source: &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.imdb.com/title/tt0412810/mediaviewer/rm2263396097?ref_=ttmi_mi_all_sf_3&quot; rel=&quot;noopener&quot;&gt;imdb&lt;/a&gt;.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;At the start of 2020, I began taking lindy hop classes. It was challenging at the start and when I started feeling a bit more comfortable and finally enjoyed dancing way more - the pandemic hit. During a recent nostalgia attack, I was trying to remember the songs that played in our classes. One that got stuck in my head was “I like pie, I like cake”. I remember dancing to it, smiling, nodding to myself how true that is for me. I found the song, and the video on youtube has footage from &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://www.imdb.com/title/tt0412810/?ref_=ttmi_tt&quot; rel=&quot;noopener&quot;&gt;“He done his best”&lt;/a&gt; silent 1926 movie by Charles Bowers &amp;amp; Harold Muller. The video is as playful as the song and made me realize that even in 1926 there was a fear that machines will take over… everything. This is where my professional illness of seeing parallels to my work in most everyday things took over.&lt;/p&gt;

&lt;div&gt;
&lt;iframe width=&quot;560&quot; height=&quot;315&quot; src=&quot;https://www.youtube.com/embed/mtkig_BLvHc?autoplay=0&amp;amp;fs=1&amp;amp;rel=0&amp;amp;playsinline=1&amp;amp;modestbranding=1&amp;amp;origin=https:%2f%2fbazqux.com&quot; allow=&quot;autoplay; fullscreen; encrypted-media; clipboard-write; picture-in-picture; web-share&quot; sandbox=&quot;allow-same-origin allow-scripts allow-forms allow-popups allow-presentation&quot; allowfullscreen=&quot;true&quot;&gt;&lt;/iframe&gt;
&lt;/div&gt;

&lt;p&gt;From the old tune of &lt;em&gt;“Testing is dead!”&lt;/em&gt; to a newer one &lt;em&gt;“Artificial Intelligence will test everything!”&lt;/em&gt;, the same fear of automation is still in the air in the testing world. It’s not new. Since the invention of machines humans have been afraid that their job will be replaced. Yet somehow that fear for years pops up more frequently in the software testing field rather than, let’s say, product management or software development. Why is that?&lt;/p&gt;

&lt;h1 id=&quot;article-9MGGWHMAHKgsI2KTTIEPywzUDZc-stereotypes&quot;&gt;Stereotypes&lt;/h1&gt;

&lt;p&gt;Well, let’s start with stereotypes… To illustrate this, I recall a team event at the start of my career: a bit tipsy developer colleague jokingly said (it’s always “jokes”, right?) that I should stay later and not worry about getting to work early tomorrow because my work is just “clicking buttons”.&lt;/p&gt;

&lt;p&gt;When testing to some people is seen as a “monkey job”, of course, there is a natural tendency to say that “anyone could do that!”. Is that true, though?&lt;/p&gt;

&lt;h1 id=&quot;article-9MGGWHMAHKgsI2KTTIEPywzUDZc-testing-is-a-skill&quot;&gt;Testing is a skill&lt;/h1&gt;

&lt;p&gt;To know how to test something well, or, actually, in general, to remember to… test, is undervalued. If we do not test (or test well), our users will for us, and that can result in huge disengagement of products and, in the end, the loss of customers which is the loss of profits.&lt;/p&gt;

&lt;p&gt;This only covers the business risks, what about the impact to our day to day development? No testing means a lack of confidence when implementing new work for everyone involved in the development of the product.&lt;/p&gt;

&lt;p&gt;Nowadays more and more developers write unit tests, integration tests, even end-to-end tests, so what is a tester supposed to do? Do we really need the role? Well, it’s great that developers write tests, yet I would call them checks instead. Often they may miss many cases or verify implementation rather than behavior (a great article by Kent C. Dodds on &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://kentcdodds.com/blog/testing-implementation-details&quot; rel=&quot;noopener&quot;&gt;Testing Implementation Details&lt;/a&gt; provides more examples). &lt;strong&gt;There’s one thing to write automated checks, and there’s another thing to write them well and carry a testing mindset.&lt;/strong&gt; I also touch on that more in &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://qualitybits.tech/writing/automate-all-the-right-things&quot; rel=&quot;noopener&quot;&gt;Automate all the right things&lt;/a&gt; post. As much as we try to make testing just an activity which “anyone can do”, it’s just not true.&lt;/p&gt;

&lt;p&gt;To test skillfully, to spend time on it, to do it not because of “getting work done”, but deeply caring for product quality, is extremely difficult and needed. Be it a tester role or a test-first mindset in the team (which also does not come naturally to people, as a QA even in teams with the best developers I always have to work to nurture it). &lt;strong&gt;The tester mindset is a superpower.&lt;/strong&gt; To think critically, question the product, make sure that thorough testing was done - this is a skill that is needed more than ever. Even if we see QA as Quality Assistance - the assistance is often testing together, thinking if anything was missed in automated checks, and deciding when we have a good confidence level on product quality.&lt;/p&gt;

&lt;h1 id=&quot;article-9MGGWHMAHKgsI2KTTIEPywzUDZc-artificial-intelligence-testing-all-the-things&quot;&gt;Artificial Intelligence testing all the things&lt;/h1&gt;

&lt;p&gt;What about those AI tools that can predict what to test and do checks? I have nothing against that. They can be useful, but even if they had all the knowledge of all testers in the world right now, it still would need to be updated to include learnings that only humans can do so far. A lot of artificial intelligence tools are based on certain rules and do not have a… human aspect. &lt;strong&gt;Use it consciously, these tools could help you find unknowns that you did not think of, but the same goes the other direction: you can always think of/notice things that no AI would ever think of.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Focus on your strengths as a human tester: &lt;strong&gt;no automation will ever take away how you feel about the product.&lt;/strong&gt; The ethical side of products is more relevant than ever. Usability, accessibility, even security (especially social engineering) are just some of the testing areas that humans are best feedback fairies for.&lt;/p&gt;

&lt;h1 id=&quot;article-9MGGWHMAHKgsI2KTTIEPywzUDZc-final-words&quot;&gt;Final words&lt;/h1&gt;

&lt;p&gt;Automation won’t ever replace you. Automation can just aid you to do certain tasks faster so that you could spend more time doing things that are super valuable - like your thinking on what exactly should be tested and doing exploratory testing sessions. Even if you have automated checks - they’re as good as the creator of them decided to have them. And we as humans make mistakes and always can improve. As my friend &lt;a target=&quot;_blank&quot; rel=&quot;noopener&quot; href=&quot;https://twitter.com/StooCrock&quot; rel=&quot;noopener&quot;&gt;Stu&lt;/a&gt; says: &lt;strong&gt;“Good testing will cease to be needed, the day humans no longer make mistakes”&lt;/strong&gt;.&lt;/p&gt;

&lt;p&gt;Knowing how to think like a tester is a superpower that no machine is going to take away from you. To finalize, with the words of the song in the inspirational video:&lt;/p&gt;

&lt;p&gt;&lt;em&gt;🎶I like pie, I like cake, but most of all I like you. 🎶&lt;/em&gt;&lt;/p&gt;</summary><author><name>Lina Zubyte</name></author><source gr:stream-id="feed/https://qualitybits.tech/feed.xml"><id>tag:google.com,2005:reader/feed/https://qualitybits.tech/feed.xml</id><title type="html">Quality Bits</title><link rel="alternate" href="https://qualitybits.tech/" type="text/html"></link></source></entry></feed>