• Design, develop, enhance, maintain, fix, and support enterprise systems and applications of client technology platforms utilizing open-source driven enterprise architecture, Java/J2EE, Angular, PHP, HTML, Struts, Spring, Hibernate, RESTful API, JBoss EAP, and other technologies.
• Interface with business, and IT teams to understand and translate business requirements into formal technical specifications and application codes.
• Develop and execute quality unit tests, integration plans, and scripts to validate that application changes meet technical specifications.
• Work with testing and business teams to complete acceptance testing and contribute to integration, performance, and other testing functions.
• Participate in technical reviews at various stages of software and application development.
• Adhere to all security, Project Management Office (PMO), change control, work management, service delivery policies, processes, tools, and methodologies.

Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.

Minimum Qualifications

• A minimum of seven (7) years of experience in Java EE development and maintenance of enterprise applications.
• A minimum of five (5) years of experience with various development tools and technologies such as Eclipse IDE, GIT, Spring, Struts, JPA, Hibernate, Angular, JavaScript, TypeScript, HTML, HTML5, CSS3, JSP, Servlets, Web Services, and REST API.
• A minimum of four (4) years of experience developing SQL Queries for relational databases such as PostgreSQL, MySQL, Oracle, or other enterprise databases.
• A minimum of four (4) years of hands-on experience integrating Java-based applications with MongoDB, SQL, NoSQL, or other enterprise databases.
• A minimum of two (2) years of hands-on experience developing Java-based REST API with tooling such as Spring-REST, Struts, or equivalent.
• Proven experience designing and working with n-tier architecture and microservices-based applications (UI, Business Logic Layer, Data Access Layer).
• Proven strong analytical and debugging skills.

Preferred Qualifications

• A minimum of ten (10) years of experience in the Information Technology field developing, enhancing, maintaining, or supporting Java EE technology-based public-facing complex applications.
• A minimum of eight (8) years of experience in Eclipse IDE, SVN/GIT, Java/J2EE, Spring/Struts/JPA/Hibernate, Web Services, and Enterprise Service Bus.
• A minimum of five (5) years of experience developing secure Java-based REST APIs such as Spring REST and working with various technical teams to integrate the APIs with front-end applications.
• A minimum of five (5) years of front-end integration experience working with development, testing, and leading technical initiatives revamping technology solutions and adopting responsive design standards using Angular and React JS.
• A minimum of five (5) years of experience with SQL Stored Procedures and complex SQL queries using relational databases.
• A minimum of four (4) years of experience providing technical support designing, developing, enhancing, or maintaining health insurance marketplace, health, and human services, integrated eligibility, or equivalent complex public-facing applications.
• A minimum of five (5) years of experience with build and deployment processes and using tools such as Maven, ANT, and Jenkins.
• A minimum of two (2) years of experience in Implementing Enterprise Service Bus (ESB) using JBoss Fuse ESB.
• A minimum of two (2) years of experience with Angular JS technology.
• Experience working with code security scanner software such as Veracode, AppScan, and Fortify and performing vulnerability fixes to Java applications.
• Knowledge of SOA, microservices architecture, and web services internals.
• Knowledge of REST API and web services internals, including API security, Web Services security, and JSON/XML Schema development.
• Familiarity with various traditional and innovative project management approaches, tools, and phases of the project lifecycles.
• Experience with Agile software development practices.
• Knowledge of the Affordable Care Act (ACA) eligibility rules for Medicaid and Qualified Health Plans.
• Experience with or knowledge of Medicaid 8001 file processing or other inter-agency transactional file processing.
• Experience with EDI 834 enrollment transactions, including Adds, Changes, Terminations, Cancellations, and error processing.
• Experience working with the Project Management Office (PMO) processes, policies, and procedures.

The post Java Applications Developer appeared first on mPower Software Services.

• Provide mobile platform design recommendations based on long-term IT organization strategy.
• Design, develop, maintain, and support enterprise-level mobile applications and custom integration solutions, including major enhancements, interfaces, functions, and features on Android and iOS mobile application platforms.
• Design, develop, maintain, and support REST API for supporting mobile applications using Java frameworks such as Spring REST, Struts RESTful, and Hibernate.
• Design and develop user authentication solutions for mobile apps using Access Management solutions such as OpenAuth, OpenID Connect, form-based Authentication, and Identity Federation.
• Deploy and maintain the mobile applications on the App Store and the Google Play Store via direct deployments and/or third-party solutions such as MS App Center.
• Design, develop, maintain, and support mobile applications on React Native platform.
• Analyze and document mobile applications built on Native iOS and Android and convert them to React Native apps.
• Implement user interfaces on React Native conforming to interface designs.
• Integrate React Native apps with complex back-end systems using REST API.
• Interface with business, and IT teams to understand and translate business requirements into formal technical specifications and application codes.
• Provide expertise regarding the integration of applications across the business.
• Develop programming standards and procedures as well as programming architectures for code reuse.
• Research and maintain knowledge of emerging technologies and possible applications to the business.
• Lead a team of developers working on various Mobile Interface technologies such as Android (Java), Swift, and React Native to design and implement solutions.
• Perform code review and quality analysis for developed solutions.
• Develop and execute quality unit tests and integration plans/scripts to validate that application changes meet technical specifications and business requirements.
• Assist with integration testing and work with business teams to complete acceptance testing.
• Participate in technical reviews during various stages of software and application development.
• Adhere to all security, change control, and client Project Management Office (PMO) policies, processes, and methodologies.

Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.

Minimum Qualifications

• A minimum of eight (8) years of experience in designing, developing, maintaining, or supporting enterprise information technology platforms, applications, or solutions.
• A minimum of five (5) years of experience in Mobile Apps development and delivery in iOS, Android, or other platforms.
• A minimum of three (3) years of experience designing and working with mobile applications that integrate with n-tier architectures (UI, Business Logic Layer, and Data Access Layer).
• A minimum of two (2) years of experience working with React Native Platform with proven experience around integrating Native APIs with both Android and iOS platforms.
• A minimum of two (2) years of experience developing complex, secure APIs for mobile applications using Open Auth, Cookie Based Auth, or JWT.
• Proven experience in mobile app development for various form factors such as Mobile or Tablet.
• Proven experience developing and working with complex XML and JSON data models.
• Strong knowledge of Mobile CI/CD pipeline and tools.
• Experience with Agile software development practices.
• Proven strong analytical and debugging skills.
• Ability to work collaboratively with various technical teams, business users, managers, and other non-technical staff.

Preferred Qualifications

•  A minimum of six (6) years of experience in developing enterprise-grade large iOS and/or Android applications with experience in deploying and managing mobile applications on the App Store and/or Google Play Store.
• A minimum of four (4) years of experience securing mobile apps in iOS or Android platforms using platform-specific security solutions.
• A minimum of four (4) years of experience designing complex user interfaces for data entry apps in iOS or Android platforms using technologies such as React Native, Flutter, Native iOS, or Native Android.
• A minimum of four (4) years of experience with analytics and crash logging.
• A minimum of two (2) years of experience building customizable, reusable, and dynamic components using ReactJS, React Hooks, Redux, JavaScript, Typescript, HTML, CSS, and NodeJS.
• Proven experience in build and deployment processes using tools like MS App Center, Maven, and Jenkins.
• Experience working with PostgreSQL database and SQL Stored Procedures.
• Experience developing complex mobile applications and services for the health insurance marketplace, healthcare, and health and human services domains.
• Experience in developing services and mobile applications related to integrated eligibility systems.
• Working knowledge of organizational change management principles, methodologies, and tools.
• Familiarity with various traditional and innovative project management approaches, tools, and project lifecycle phases.
• Experience with managing multiple project priorities under tight deadlines.
• Experience working with the Project Management Office (PMO) processes, policies, and procedures.

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• Architect systems, applications, infrastructure, DevOps, Cloud, database, and data models to build enterprise system architectures.
• Develop and implement plans for migrating architectures.
• Develop technical reference models to include hardware and software standards.
• Implement integrated software, hardware, cloud, and mobile solutions to meet system requirements.
• Provide architecture recommendations for web application technologies and middleware solutions.
• Lead architecture review of applications and integrations to ensure security compliance.
• Perform periodic reviews of cloud infrastructure and Integrations to ensure platform standards are met.
• Provide recommendations on usage optimizations and cost reduction strategies for infrastructure and product deployments.
• Collaborate and consult with infrastructure and system operations teams to help automate the end-to-end operations of applications and systems in AWS Cloud.
• Architect, design, build, maintain, document, and automate technical processes and operations using AWS cloud services.
• Develop standards and codebase to monitor and alert various cloud-based systems and applications to help ensure Service Level Agreements and other performance metrics are met.
• Monitor systems performance, troubleshoot errors, and debug.
• Provide direction and supervision to the IT team members in implementing coding strategies, system development processes, architectural planning, system integration testing, and implementation.
• Demonstrate thorough knowledge of system architecture, provide innovative code development approaches, and support programming, database development, and application integration efforts.
• Provide direction and support for all system testing efforts, including unit testing, load testing, end-to-end testing, validation testing, and user acceptance testing.
• Work with developers to define, build consensus around, and implement enterprise systems and application architectures to ensure performance, scalability, maintainability, extensibility, and application integration with external systems.
• Adhere to all security, change control, and client Project Management Office (PMO) policies, processes, and methodologies.

Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.

Minimum Qualifications

• A minimum of ten (10) years of experience architecting large-scale Java enterprise solutions.
• A minimum of five (5) years of experience as a Systems Architect or as a Solutions Expert architecting, designing, and developing or supporting federal or state-based marketplaces or complex health and human services systems.
• A minimum of five (5) years of experience in a complex environment building WebService-enabled applications (SOAP and RESTful).
• A minimum of five (5) years of experience in a complex environment utilizing Java/J2EE, Spring, Struts, Hibernate, ETL tools such as Informatica, and NoSQL databases such as MongoDB.
• A minimum of five (5) years of experience with PostgreSQL/SQL databases and establishing data warehouses or supporting data integration solutions.
• A minimum of five (5) years of experience with tools such as Bamboo, Jenkins, Maven, Bitbucket, Jira, GIT, etc.
• A minimum of five (5) years of experience in document management systems.
• A minimum of five (5) years of experience with Cloud infrastructure on AWS (Amazon Web Services) and computing AMI virtual machines on Elastic Compute Cloud (EC2).
• A minimum of five (5) years of experience implementing DevOps and performing continuous integration (CI) and Continuous deployment (CD) processes.

Preferred Qualifications

•  A minimum of ten (10) years of experience as a Systems Architect or Solutions Expert architecting, designing, developing, and/or supporting federal or state-based marketplace systems or complex health and human services systems or applications.
• A minimum of five (5) years of experience with Integrated Eligibility, Affordable Care Act, or similar large Health and Human Service enterprise-level systems and applications.
• A minimum of five (5) years of experience with EDI transaction sets such as 834/8001, 999, and TA1, SOA, EDI, and EAI Applications.
• A minimum of two (2) years of experience working with 270/271 Health Care Eligibility Benefit Inquiry and Response transactions.
• A minimum of four (4) years of experience working with architecture, design, and implementation of systems and applications using Amazon Web Services (AWS).
• A minimum of five (5) years of experience maintaining Corticon implementations catering to complex business rules.
• A minimum of five (5) years of experience providing enterprise database solutions, data lake architecture, or data warehouse management support.
• A minimum of five (5) years of hands-on troubleshooting skills for Middleware, Network, and Security components.
• A minimum of five (5) years of experience in iOS or Android application development with experience in deploying and managing mobile applications on the App Store and Google Play Store or using React JS framework.
• Ability to create or understand UNIX Shell scripts and python scripts to automate repetitive tasks such as logs cleanup and error log monitoring.
• Ability to install and configure or support  Infrastructure/Integration Services such as Squid Proxy Server, SFTP, SMTP, etc.
• Ability to architect and secure middleware components following CIS Standards and Implement SSL between client, web server, and application server on a multi-security certificate layered system.
• Experience installing, configuring, and monitoring Sailpoint IdentityIQ, ForgeRock OpenAM, Open ID connect Kong API Gateway, and Akamai WAF through Akamai Kona Site Defender Content or equivalent technologies.
• Experience with installing, configuring, managing, upgrading, and maintaining the JBoss EAP, Apache Tomcat server, Corticon, Fuse ESB, and Apache HTTP server.
• Ability to architect, analyze, and monitor infrastructure and application performance using New Relic and Splunk.
• Experience working with the Project Management Office (PMO) processes, policies, and procedures.

The post Senior Systems Architect appeared first on mPower Software Services.

This position serves as an Information Security Associate for the Information Technology Management (ITM) department, and as a technical support analyst for the organization.

Responsibilities & Duties:

Information Security (IS)

• Assist with the coordination and execution of IT security projects for the organization under the guidance and oversight of the Director of IT Management.
• Implementation, support, and administration of vulnerability assessment, patching updates and compliance services and appliances.
• Assisting in auditing to ensure security policy compliance.
• Collaborate and build relationships with engineering and infrastructure operations.
• Develop and implement an information security and IT risk management program.
• Prepare organizational IT/IS documentation and policies / procedures, as needed.
• Communication and work with the various organizational units and stakeholders with regards to IT Risk assessment and risk management processes.
• Continuously maintain an intimate knowledge of the rapidly changing cyber-security landscape by synthesizing information about cyber-security from various sources such as Homeland Security, CERT, media, vendors, and other external agencies.
• Conduct data classification assessment and security audits and manage remediation plans as directed by senior IS team members.
• Assisting with coordination and execution of IT security projects for the organization under the guidance and oversight senior IS team members.
• Annually maintain and obtain new certifications relevant to job duties.

Technical Support

• Configuration, administration, and troubleshooting of organizational desktops, laptops, tablets, printers, and VOIP phones.
• Manage the IT ticketing system create service/trouble tickets and establishes a level of priority for each ticket/request and assigns them out based on severity
• Primary service/help desk manager track, prioritize and assign tickets and assist in automate resolution processes to drive IT service delivery efficiency
• Setup, maintenance, and implementation of online and hybrid video conferencing & zoom rooms administration across the organization.
• Provide training, support and orientation to  staff on use of equipment, software, and other technical resources
• Serves as back-up for support and administration of Microsoft computer networking and domain administration

Skills Required:

• Demonstrable understanding of security operations, log analysis, and intrusion detection.
• Confident knowledge of network, application, and host security technologies
• Demonstrable experience of network management and desktop/laptop/mobile device support.
• Demonstrable experience of Windows server and desktop administration, network security principles, VPN, Firewall, and best practices.
• Experience mitigating security standards, protocols, and standard operating procedures for an organization or company.
• Working knowledge and experience utilizing MS Active Directory services, Office 365 Administration; preferred experience using MS Intune, MS Autopilot, MS Exchange administration, MS SharePoint administration, and MS Teams administration.
• Able to work collaboratively and sustain effective working relationships with diverse colleagues, partners and
• Able to organize their own work and time productively

The post Information Security Associate appeared first on mPower Software Services.

• Perform software validation and testing, write test cases, map requirements to test scenarios, validate functionality, perform regression testing, integration testing, interface testing, and testing of downstream functions.
• Prepare any required test documentation, design and prepare test data, review test results, and evaluate for conformance with design.
• Translate verbal and written requirements and functional specifications into effective test cases and test scenarios to conduct integrated, scenario-based User Acceptance Testing (UAT) of complex health exchange systems.
• Develop and identify test data for test scenarios.
• Execute test cases and document the results of the test execution.
• Document defects identified during test case execution and work with developers to resolve the defects.
• Create test plans and test calendars to coordinate testing tasks and establish timelines.
• Utilize performance testing techniques such as performance modeling, establishing baselines, services monitoring, and profiling system performance.
• Use performance tools such as JMeter, Gatling, BlazeMeter, or similar tools to simulate usage/load of large enterprise environments.
• Perform API services testing using the ReadyAPI tool or similar tools.
• Work with stakeholders and cross-functional teams to resolve issues and validate requirements.
• Conduct quality assurance activities such as peer reviews of test cases, test plans, and test case execution results.
• Support User Acceptance Testing (UAT) activities.

Note: The candidate must be flexible to work overtime, on-site/off-site, as needed, including weekends, holidays, and off-hours.

Minimum Qualifications

• A minimum of four (4) years of experience in User Acceptance Testing (UAT) of complex public-facing systems.
• A minimum of two (2) years of experience in testing web applications.
• Experience in utilizing defect-tracking or defect management tools such as JIRA.
• Knowledge of HTML, CSS, and JavaScript.
• Strong testing and analytical skills with keen attention to detail.
• Proven experience working effectively and collaboratively with stakeholders from multiple functional teams in an organization.

Preferred Qualifications

• A minimum of four (4) years of experience as a Java/Web application tester.
• A minimum of four (4) years of experience testing websites across multiple browsers, web services, back-end processing, and data validation.
• Experience in mobile testing, system testing, data migration testing, data integrity testing, and data transformation-related testing.
• Experience with backend database testing on SQL, PostgreSQL, or any other enterprise database systems, and experience in writing complex SQL queries.
• Experience in performing testing and validation of complex State-Based Health Insurance Marketplace or other healthcare systems.
• Experience with industry-standard Quality Assurance best practices for Agile and Iterative SDLCs, testing methodologies, version control systems, implementation, and deployment activities.

The post Test Specialist appeared first on mPower Software Services.

• Lead a team of Testing Specialists performing manual and/or automation testing, direct the work of the testing team as they design and execute tests and evaluate results.
• Utilize performance testing techniques such as performance modeling, establishing baselines, services monitoring, and profiling system performance.
• Use performance tools and techniques such as JMeter, Gatling, BlazeMeter, or similar tools to simulate large enterprise environments.
• Prepare test scripts and all required test documentation, design and prepare all needed test data, review test results, and evaluate for conformance to design.
• Translate verbal and written requirements/functional specifications into effective test cases/scenarios to conduct integrated, scenario-based User Acceptance Testing (UAT) of a complex healthcare system.
• Create test cases to be used in testing business applications to verify that stakeholder requirements are incorporated into the system design.
• Develop and identify test data for test scenarios.
• Execute test cases and document the results of the execution.
• Document defects identified during test case execution and work with developers to resolve the defects.
• Create a test plan and a test calendar to coordinate testing within the project and establish timelines for successful completion.
• Prepare time estimates and justification for assigned tasks.
• Work with stakeholders and cross-functional teams to resolve issues and validate requirements.
• Conduct quality assurance activities such as peer reviews of test cases, test plans, and test case execution results.
• Support User Acceptance Testing (UAT) activities.

Note: The candidate must have the flexibility to work overtime, as needed, including weekends, holidays, and off-hours.

Minimum Qualifications

• A minimum of six (6) years of experience in User Acceptance Testing.
• A minimum of four (4) years of experience leading teams of software testers.
• A minimum of four (4) years of experience writing SQL queries with strong knowledge of database concepts.
• A minimum of two (2) years of experience in developing automated scripts for RESTful services and integrating them with Jenkins/GIT.
• A minimum of two (2) years of experience in testing websites across multiple browsers, testing web services, back-end processing, and data validation utilizing SQL.
• Strong testing and analytical skills with keen attention to detail.
• Experience in leading Quality Assurance (QA) related functions.
• Proven experience working effectively and collaboratively with stakeholders from multiple functional teams in an organization.

Preferred Qualifications

• A minimum of four (4) years of experience as a JAVA/Web application tester on complex and dynamic, multi-agency technology projects within the healthcare industry.
• A minimum of four (4) years of experience leading teams of software testers performing manual and/or automation testing.
• A minimum of four (4) years of experience in the development of automation scripts using Selenium, Selenium Web Driver, QTP, Python, or similar tools.
• Hands-on experience with SQL, HTML, CSS, and JavaScript.
• Hands-on experience with backend database testing on SQL, PostgreSQL, or any other enterprise database systems.
• Strong technical testing skills using SQL to perform complex DB queries.
• Experience with defect-tracking/management tools such as JIRA.
• Experience in testing or supporting State-Based Marketplace or healthcare systems.
• Experience with EDI 834 and Medicaid 8001 transactions.
• Demonstrated experience with industry-standard Quality Assurance best practices for Agile and Iterative SDLCs, testing methodologies, version control systems, implementation, and deployment activities.
• Experience in system testing, data warehouse migration, data integrity testing, and data transformation-related testing.

The post Test Specialist – Lead appeared first on mPower Software Services.

• Provide data analysis, transactional support, error detection, resolution, and all related services for the successful Electronic Data Interchange (EDI) Operations of the Exchange.
• Perform 8001 Medicaid transaction file analysis and validations.
• Review and resolve all data issues, including but not limited to Master Data Management (MDM), Master Person Identifier (MPI), and other data issues.
• Perform HBX System Error analysis.
• Validate 1095-A and 1095-B files, and reconcile 8001 transactions.
• Analyze EDI files sent to and received from Carriers, Managed Care Organizations (MCO), and other entities, and identify errors and root causes for EDI file rejections.
• Coordinate with the development team, business team, and testing team to analyze, fix, test, and transmit EDI files daily and as required.
• Analyze the EDI 999 files from the Carriers and MCOs and perform root cause analysis for exceptions, and assist with resolving any data issues.
• Perform data changes to fix consumer or system-reported errors, coordinate with technical and business teams to analyze error reports, access the HBX databases and applications to perform root cause analysis for transaction rejections, and provide data fixes and technical solutions.
• Communicate with the IT team, business team, vendor teams, and other stakeholders to translate business needs into EDI data fixes and solutions.

Note: The candidate must have the flexibility to work overtime, as needed, including weekends, holidays, and off-hours.

Minimum Qualifications

• A minimum of four (4) years of experience with the Health Exchange marketplace EDI solutions.
• A minimum of four (4) years of experience creating EDI X12 files for transaction sets such as 834, 999, and TA1.
• A minimum of four (4) years of experience in reviewing and understanding technical documents such as companion and implementation guides for Healthcare EDI formats 834 and 999.
• A minimum of four (4) years of experience in analyzing, testing, and providing data solutions for healthcare marketplaces.
• A minimum of two (2) years of experience working with SQL databases/queries.
• Strong analytical and problem-solving skills.
• Excellent communication skills, including the ability to understand and communicate technical information to business users and gather business requirements that can be translated into technical requirements.
• Ability to manage multiple critical priorities and tight deadlines.

Preferred Qualifications

• A minimum of six (6) years of experience with EDI validation tools such as Edifecs, WTX, EDI X12 files, or equivalent.
• A minimum of six (6) years of experience with EDI transaction sets such as 834, 820, 999, and TA1, SOA, EDI, or EAI applications.
• A minimum of two (2) years of hands-on experience writing complex SQL scripts.
• Knowledge of the Affordable Care Act (ACA) eligibility rules for Medicaid and Qualified Health Plans.
• Experience with or knowledge of Medicaid 8001 file processing or any other inter-agency transactional file processing.
• In-depth understanding of EDI 834 enrollment transactions, including Adds, Changes, Terminations, Cancellations, and error processing.

The post Sr Systems Analyst – EDI appeared first on mPower Software Services.

• Perform software validation and testing, write test cases, map requirements to test scenarios, validate functionality, perform regression testing, integration testing, interface testing, and testing of downstream functions.
• Prepare any required test documentation, design and prepare test data, review test results, and evaluate for conformance with design.
• Translate verbal and written requirements and functional specifications into effective test cases and test scenarios to conduct integrated, scenario-based User Acceptance Testing (UAT) of complex health exchange systems.
• Develop and identify test data for test scenarios.
• Execute test cases and document the results of the test execution.
• Document defects identified during test case execution and work with developers to resolve the defects.
• Create test plans and test calendars to coordinate testing tasks and establish timelines.
• Utilize performance testing techniques such as performance modeling, establishing baselines, services monitoring, and profiling system performance.
• Use performance tools such as JMeter, Gatling, BlazeMeter, or similar tools to simulate usage/load of large enterprise environments.
• Perform API services testing using the ReadyAPI tool or similar tools.
• Work with stakeholders and cross-functional teams to resolve issues and validate requirements.
• Conduct quality assurance activities such as peer reviews of test cases, test plans, and test case execution results.
• Support User Acceptance Testing (UAT) activities.

Note: The candidate must be flexible to work overtime, on-site/off-site, as needed, including weekends, holidays, and off-hours.

Minimum Qualifications

• A minimum of five (5) years of IT experience in test automation frameworks in a JAVA-based or JavaScript-based technology stack.
• A minimum of two (2) years of experience creating test scripts for microservices/API using Newman or equivalent.
• A minimum of two (2) years of experience developing BDD (Behavior Driven Development) using Cucumber or equivalent.
• Experience in prioritizing and tagging the application features for smoke, regression, and load testing.
• Experience in developing and enhancing functional test automation frameworks and publishing coverage reports.
• Knowledge of programming languages like Java, JavaScript, and TypeScript.
• Expertise in automation testing tools like Playwright, Selenium, Cucumber, or equivalent.
• Experience in Sauce Labs or similar tools.

Preferred Qualifications

• A minimum of five (5) years of experience as a Java/Web application tester.
• Hands-on experience developing automation scripts using Selenium, Selenium Web Driver, QTP, Python, or similar tools.
• Knowledge of database concepts and experience in writing SQL queries.
• Experience developing automated scripts for RESTful services and integrating them with Jenkins/GIT.
• Experience in testing websites across multiple browsers, web services, back-end processing, and data validation utilizing SQL.
• Knowledge of HTML, CSS, and JavaScript.
• Experience with backend database testing on SQL, PostgreSQL, or any other enterprise database systems.
• Experience in performing Robotic Process Automation (RPA) related test automation, scenario testing, human-in-the-loop analysis, scripting, and testing.
• Ability to use SQL to perform complex DB queries.
• Experience in mobile testing, system testing, data migration testing, data integrity testing, and data transformation-related testing.
• Experience with industry-standard Quality Assurance best practices for Agile and Iterative SDLCs, testing methodologies, version control systems, implementation, and deployment activities.

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·     Coordinates system development to include design, modeling, security, integration, and formal testing

·     Contributes to completion of specific engineering programs and projects

·     Develops solutions to a variety of complex engineering problems

·     Perform complex systems design, development, and integration from the start of a systems life cycle to the end

·     Oversees complex infrastructure including installing, configuring, testing, and maintaining operating systems, application software, and system management tools

·     Performs complex systems modeling, simulation, and analysis

·     Performs continual maintenance and provides complex solutions for security, backup, and redundancy problems

·     Prepares and maintains documentation for processes and procedures related to engineering projects

·     Assist senior engineers and field service engineering staff

·     Create and maintain system architecture and troubleshooting documentation

·     Monitor, analyze, & report information on system performance; identify inefficiencies, issues, and bottlenecks

·     Prepare plans and assessments, such as management engineering plans, integrated support plans, meeting presentations and implementation plans

·     Develop integrated system requirements and proposed design solutions

·     Research and documents analysis in technical reports and presents findings and recommendations to meet program requirements

·     Anticipate and addresses problems of systems integration, compatibility, and multiple platforms

·     Troubleshoot and resolve performance problems

Education:
•   Bachelor’s degree (in computer science, engineering, or mathematics) + 10 yrs. related experience

Essential Qualifications:

• Extensive experience with performing engineering and/or scientific research, studies, and analyses of specified technological, scientific, programmatic, and operational issues
• Advanced Linux experience
• Experience utilizing systems engineering and work management tools such as Dynamic Object-Oriented Requirements System (DOORS)
• Analytical and problem-solving skills
• Interpersonal skills to interact with team members and customers
• Ability to travel when needed
• Dependable

The post Senior Systems Engineer appeared first on mPower Software Services.

The Systems Engineer analyzes and designs technical solutions to address business needs. They will identify, investigate, and propose solutions to technical problems and will provide technical support and maintenance for existing and new telecommunications services. The EVS Engineer will works on moderate to complex projects as a team member.

Responsibilities of the Genesys Voice Engineer:

• Evaluate, design, and maintain existing or proposed contact center, IVR and session border communication systems.
• Contributes to the development of new theories and methods
• Analyzes the needs of the user community and recommends solutions.
• Prepares detailed specifications and flowcharts for implementation of new internal programs or modifications to vendor software.
• Coordinates installation of hardware and software configurations.
• Maintains contacts with vendors of telecommunications equipment and services regarding enhancements to or replacements for existing services and products.
• Supports the management and communication regarding system performance and reliability for voice and video components.
• Responsible for benchmarking, analyses, reporting on and recommendations for telecommunications systems, and systems management software to meet functional and non-functional system requirements.
• Serves as a liaison to other support groups and internal customers.
• Other duties as assigned

Qualifications:

• Experience with Genesys on-premises contact center software – architecture and framework.
• Experience with Session Border Controller systems and practices – familiarity with Oracle helpful
• Session Initiation Protocol (SIP) experience including carrier SIP Trunking
• Requires experience with call center solutions
• Experience with Cisco Call Manager
• Experience with one or more VoIP monitoring solutions
• Proven analytical and problem-solving abilities
• Strong knowledge of LAN/WAN technologies, QoS, Firewalls and IP troubleshooting
• Bachelor´s and 4 years of directly related experience. A combination of education & experience may meet requirements.
• Please consider applying even if you feel you do not meet 100% of the requirements.

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