MSP Business Management

MSPs and Online Backup: Compression Considerations

Scott Calonico — Wed, 19 Jun 2013 08:34:41 +0000

If, as an MSP, you’ve been working with online backup for any length of time you’ve probably come across a common problem: the inevitable growth of customer data and how to deal with it.

Consider the following common scenario:

Three Reasons Your IT Business Will Crash and Burn Without Effective Client Billing

Richard Tubb — Mon, 17 Jun 2013 09:10:39 +0000

During my work with IT Solution Providers and Managed Service Providers (MSP’s), one of the biggest challenges I often see is the inability to bill clients for completed work in a timely fashion.

Admittedly, I don’t that issue for too long within the same company, because those IT companies who fail to bill in an effective manner usually go out of business in short order.

It seems a no-brainer, right?

MSP Sales Tips to Help Your Business Grow

Scott Calonico — Wed, 12 Jun 2013 08:00:00 +0000

Once you have built up a solid client base for your IT business, it is easy to get bogged down in day-to-day duties and complacent about ongoing income.

It is essential not to lose sight of your MSP sales and marketing strategy to ensure continual growth of your business and a stream of new clients.

MSP Lead Generation: Three Ways to Keep your Pipeline Full

Scott Calonico — Mon, 10 Jun 2013 08:30:00 +0000

If your MSP business is to thrive, you need a constant flow of leads coming through your “sales pipeline.”

A lead doesn’t necessarily need to be a brand new client; it can be a new project for an existing customer or the prospect of cross-selling a new product or service to several.

May Popular Posts

Scott Calonico — Thu, 06 Jun 2013 09:37:49 +0000

June is upon us, which means that the month of May is over.

Hope it was a productive month for you and your business.

June means the start of the summer, with longer days, more time for grilling outside and, more importantly, vacation time.

You are taking a vacation, aren't you?

Sending Regular Client Reports

Richard Tubb — Wed, 05 Jun 2013 08:29:17 +0000

As the former owner of an IT Managed Service Provider (MSP) I’m all too familiar with the pattern that emerges when you take on a new client.

2013 Internet Trends – Some Lessons for MSPs

Scott Calonico — Mon, 03 Jun 2013 09:05:59 +0000

Venture capital firm Kleiner Perkins Caufield Byers (KPCB) recently released the results of their annual Internet trends survey.

Managing Your Managed Service Business

Scott Calonico — Wed, 29 May 2013 08:48:07 +0000

Maintaining multiple systems that manage crucial pieces of your business can be draining on your bottom line and resources.

Webinar video:

Webinar audio:

Duration:

58.48 minutes

VMWare Monitoring for your MSP

Scott Calonico — Mon, 27 May 2013 09:24:47 +0000

By implementing virtualization in your IT environment, you are reducing your costs and leveraging your existing infrastructure.

Virtual machines act as a software-based server, and with this technology, you can run multiple instances of the same or different operating systems on one physical server.

Targeting Prospects with Pain

Scott Calonico — Wed, 22 May 2013 13:00:00 +0000

In a perfect, utopian world, MSPs would find an abundance of sale prospects with well-organized IT infrastructures just waiting for competent professionals to maintain them.

Unfortunately, this isn’t the reality.

For starters, it’s unlikely that companies with systems that work reliably and consistently will have any desire to move away from their existing support providers.