MSPmentor - Managed Services & MSP News Blog

3 Initial BDR Lessons to Keep Your Head Above Water

Mon, 20 May 2013 21:05:00 +0000

If you're a managed services provider (MSP) looking to dive into the backup and disaster recovery (BDR) pool this summer, we've compiled a few swimming lessons for you to keep your head above the water. We've connected with CCNS Consulting owner Karl Bickmore to discover how three simple BDR lessons would have relieved a lot of tension in the beginning for him.

The MSP: Where the Magic Happens

Mon, 20 May 2013 20:27:00 +0000

A couple of weeks ago, I went to Disney World with my family. I’m not going to lie. It was awesome. I’d never been to any Disney park and neither had any of my kids. We had a great time. We rode tons of rides. We saw lots of great stuff. My kids got to fight Darth Vader.

MSPmentor Blog

Mobile Device Management Vendor MobileIron Offers Box Integration

Mon, 20 May 2013 14:52:00 +0000

Mobile device management (MDM) vendor MobileIron has announced a new integration with content sharing platform Box. The integration provides employees with a way to securely share information between mobile devices via an encrypted container.

Cisco OnPlus Dies; Meraki Cloud Managed Networking Takes Hold

Sun, 19 May 2013 19:10:00 +0000

Cisco Systems killed the Cisco OnPlus managed service. Now, Cisco's Meraki-based cloud-managed networking devices are earning more attention. Time for managed services providers (MSPs) to adjust accordingly.

20% Proof: What MSPs Can Learn From Mass-Market Cloud

Fri, 17 May 2013 17:11:00 +0000

The mass market has a valuable lesson to teach MSPs - it ain't what you've got, it's what you do with it that counts. So when you're creating your cloud service as an MSP, stick to your guns. Stick to what you know. Your world hasn't actually changed because your infrastructure looks more cloudy. Your customers need the same skills from you that they've always needed.

MSPmentor Blog

CA's Data Center, IT Management Adds Eaton's Power Management

Fri, 17 May 2013 15:44:00 +0000

Could small to mid-sized datacenters become an emerging target management customer for MSPs? A new partnership between IT management technology provider CA Technologies (NASDAQ:CA) and power management specialist Eaton, offers MSPs a way to differentiate as they approach this growing market. Here are the details.

Q&A: Top BDR Questions and Answers from MSPs

Fri, 17 May 2013 14:26:00 +0000

Got questions about backup and disaster recovery? Step into our BDR classroom and check out our top questions and answers from MSPs about this technology and business opportunity.

IDC: Android, iOS Devices Dominate, But Windows Phone Gains Ground

Fri, 17 May 2013 13:55:00 +0000

Bring your own device (BYOD) has focused the attention of managed services providers (MSPs) on consumer trends around mobile devices, but how much does the mobile operating system (OS) market really change? IDC's First Quarter Mobile Phone Tracker provides some fresh insights into shifts in the mobile device market.

10 Innovation Myths MSPs Must Overcome

Thu, 16 May 2013 20:22:00 +0000

What are the 10 biggest innovation myths, and how can managed services providers (MSPs) overcome the myths? Penton's VP of HR offers some potential guidance that may educate MSPs.

AirWatch Raises Another $25M for Global Expansion, R&D and Content Collaboration

Thu, 16 May 2013 17:01:00 +0000

Mobile Device Management vendor AirWatch has raised another $25 million in venture capital funding which the company plans to use for global expansion, scaling its research and development operation and investing in development and sales of its secure content management and collaboration platform.

Fiberlink MaaS360, Spiceworks Partner on BYOD and MDM

Thu, 16 May 2013 15:10:00 +0000

IT management platform provider Spiceworks is partnering with mobile device management platform provider Fiberlink (creator of the MaaS360 MDM platform) to provide free MDM services to organizations that leverage Spiceworks. Here are the details of the partnership, plus some insight into the disconnect between how organizations view bring-your-own-device policies and the need for MDM platforms.

Webcast 2pm ET Today: Drive Double-Digit Cloud Backup Growth

Thu, 16 May 2013 14:48:00 +0000

Today's Channel Expert Hour webcast, featuring Intronis CEO Rick Faulk and VP of Channel Development Neal Bradbury, will teach MSPs how to drive double-digit cloud-based BDR (backup and disaster recovery) revenue. Join us at 2pm ET/11am PT and pose your questions to Faulk and Bradbury.

3 Database Backup Tips for MSPs

Wed, 15 May 2013 22:00:00 +0000

Managed services providers (MSPs) should always take a few precautions before backing up databases. Which type of data is being backed up? Where will the data be stored? We've said many times that data should be backed up as often as possible to prevent any loss of data, but how should MSPs back data up?

Where Do MSPs Come From?

Wed, 15 May 2013 20:28:00 +0000

An MSP provides server, network and specialized applications to end users and organizations. And as you know, a key advantage of offering services is the ability to set up a recurring revenue model with clients.

MSPmentor Blog

SAP Unveils Mobile Secure for iOS, Android Device and App Management, Security

Wed, 15 May 2013 14:17:00 +0000

While much of the conversation at SAP (NYSE: SAP) Sapphire Now revolved around cloud, big data, and the company's vision for its in-memory computing solution HANA, the talk around mobility held its own. The company unveiled SAP Mobile Secure, an enterprise mobility management solution portfolio.

BYOD, MDM Vendor SOTI Partners with PHS Group

Tue, 14 May 2013 23:03:00 +0000

Mobile device management (MDM) vendor SOTI Inc. has partnered with workplace service provider PHS Group to manage and control their Motorola (NYSE: MSI) devices with SOTI MobiControl.

Technical Support’s New Mission in an Overwhelmingly Mobile World

Tue, 14 May 2013 18:20:00 +0000

Mobile devices are becoming more common than PCs. How is your company helping customers leverage these devices for productivity while at the same time managing the complexity that comes with so many devices and applications?

MSPmentor Blog

ZixCorp Targets BYOD, Secures Business Email on iOS, Android Devices

Tue, 14 May 2013 15:35:00 +0000

Securing corporate data, including data that is in company email, is a top IT security and data protection concern when it comes to bring your own device (BYOD). Email data protection solutions provider Zix Corp. (NASDAQ: ZIXI) is addressing the issue with its mobile email app, ZixOne.

IT Security: Sophos Upgrades UTM for Endpoint Protection

Tue, 14 May 2013 14:05:00 +0000

IT Security vendor Sophos beefed up its unified threat management (UTM) technology to include managed endpoint protection, broader wireless coverage and higher performance networking.

MobileIron, Appthority Partner Apply BI to Mobile App Risk Management

Tue, 14 May 2013 00:55:00 +0000

MobileIron is adding business intelligence to analyze mobile app security and usefulness. The new function, available due to a partnership with App risk management solutions company Appthority gathers information about all the platform's managed apps and their vunerabilities and puts it into the MobileIron dashboard, letting IT administrators easily consume and act on the information.

Show, Sell, Bundle: 3 BDR Sales Tips for MSPs

Mon, 13 May 2013 16:15:00 +0000

Managed services providers (MSPs) offering backup and disaster recovery (BDR) solutions may want to think twice before cold calling potential customers. These types of solutions are often difficult for non-technical business owners to understand, leaving them confused and flustered. Instead of leaving money on the table, take a step back, drop the phone, and show the power of these solutions.

Desktone Intros Desktop-As-A-Service On-Premise Appliance

Mon, 13 May 2013 15:36:00 +0000

Virtual desktop technology platform provider Desktone is introducing a desktop-as-a-service appliance, designed to be implemented on-premise by customers and managed in the cloud by MSPs. The appliance is being offered to help overcome the fears of customers who worry about losing control of their technology as well as those who may have bandwidth concerns regarding DaaS

Webcast: Intronis CEO Answers Your Cloud BDR Questions

Mon, 13 May 2013 05:00:00 +0000

Intronis CEO Rick Faulk and VP Neal Bradbury will answer MSP questions about cloud BDR (backup and disaster recovery) revenue opportunities during our May 16 Channel Expert Hour Webcast. Register now and join us.

The Social Media Diet

Mon, 13 May 2013 02:30:00 +0000

Eating right, balance, constancy, and mixing up your intake; all keys to a healthy diet. Mix in exercise and you have a winning combination for a healthy body. Social media is very similar in many ways.

MSPmentor Blog

SurPaaS Transforms Software Applications Into SaaS

Fri, 10 May 2013 23:13:00 +0000

Moving to the cloud may seem simple on the front end, but it's a lot more complicated if you are re-architecting your software to become an as-a-service offering. Corent Technology has announced a software platform to assist with transforming software applications to software as a service (SaaS).

SAP Sapphire Preview: HANA, Cloud, and Mobility

Fri, 10 May 2013 17:43:00 +0000

Next week MSPmentor will be flying out to Orlando, Fla. for the SAP (NYSE: SAP) Sapphire Now and ASUG Annual Conference to hear opinion from SAP executives and thought-leaders on the latest business technology trends and innovations. We'll be blogging live from the event and conducting interview to provide managed services providers (SAP) with the inside scoop.

Is Mac Gaining Momentum Among Business Customers?

Fri, 10 May 2013 17:31:00 +0000

Over the past few years we've seen more IT management vendors add support for Mac endpoints to their platforms. Now, as Windows XP support rides off into the sunset, are you seeing more of your customers consider replacing Windows with Mac?

Evaluate BDR Customers Before Signing On the Dotted Line

Fri, 10 May 2013 14:25:00 +0000

Before signing on the dotted line with a new backup and disaster recovery (BDR) customer, it may be wise to first evaluate technology. Visit the place of business, ask for a tour, and look for signs of a good business partner.

Level Platforms Adds Anchor Cloud File Sync Integration

Fri, 10 May 2013 14:20:00 +0000

Remote monitoring and management (RMM) platform provider Level Platforms has announced an integration with another vendor, this time cloud-based file sync, storage, and collaboration solutions vendor Anchor. The result lets managed services providers (MSPs) monitor and manage Anchor cloud services from within Managed Workplace.

Amtel Evolves MDM System to Manage Mac Endpoints, Too

Thu, 09 May 2013 18:15:00 +0000

Amtel is evolving its mobile device management and telecom expense management platform, which manages iOS and Android devices, to become a remote monitoring and management platform for more business endpoints. The company is announcing today that it is adding support for monitoring and management of Apple Mac clients such as MacBooks.