Dear myhosting.com VPS Customers,

Please be advised that the network level issue for our Outage in Rochester is resolved. We are investigating the root cause of this issue and plan to address this to prevent it from re occurring in the future. We apologize for the delay and have worked with EarthLink to get this back online as soon as possible.

We are sincerely sorry for this interruption to your hosting plan with us.

- Your myhosting.com Customer Support Team

Dear myhosting.com VPS Customers,

Please be advised that the network level issue for our Outage in Rochester is resolved on 95% of our servers at this time. Our Operations Team has made this our top priority to get all servers back online with our vendor, EarthLink.

Current servers still effected are RVZLIN 36,37,38

We will update you with more information once all servers are back online and the issue has been resolved.

Thank you for your understanding,

- Your Customer Support Team

Dear myhosting.com VPS Customers,

Please be advised that the network level issue for our Outage in Rochester is resolved on 80% of our servers at this time. Our Operations Team has made this our top priority to get all servers back online with our vendor, EarthLink.

Current servers still effected are RVZLIN 05,25,34,36,37,38,44,45,46

We will update you with more information once all servers are back online and the issue has been resolved.

Thank you for your understanding,

- Your Customer Support Team

Dear valued myhosting.com customers,

All customers hosted on certain nodes located in Rochester are currently experiencing a brief service interruption. Our Operations team is working on resolving this as soon as possible and we will update you with more information.

Thank you for your understanding,

- Your Customer Support Team

Hello onCloud customers;

We would like to inform you of an upcoming maintenance that will cause a slight interruption for all customers located on our onCloud platform. This maintenance is being performed on June 12th, 2013, at 1:00 am Eastern Standard Time. The access will be limited to your Billing section in the control panel at manage.myhosting.com.

Control panel: manage.myhosting.com
Services affected: The Billing section will be inaccessible
Downtime: up to 1 hour

If you have any questions about this maintenance, we’ll be happy to answer any of your concerns.

Thank you,

- Your Customer Support Team

Dear Virtuozzo Linux VPS Customers:

We are happy to announce that the emergency maintenance on the Virtuozzo Linux node VZLIN23 has been resolved.

Please do not hesitate to contact us with any concerns or questions. Thank you for your understanding.

Sincerely,

-myhosting.com Customer Support Team

Dear Linux client:

Please be aware that we currently working diligently to resolve an urgent issue on your Virtuozzo Linux node. This concern has been brought to our attention and our operations engineers are proactively working to resolve an issue with the following servers being unresponsive for about 30 min;

VZLIN23

When this issue has been resolved, we will be following up with an update.

Thank you very much for your understanding.

Sincerely yours,

- myhosting.com Customer Support Team

Dear Classic Clients:

We would like to update you that our Operations team will be performing migrations of email accounts in our Classic Platform, moving all of the stores to a new database.

Please note that migrations will start on Tuesday, June 4th, 2013, and will run each week night and weekend for the next couple of weeks.

Weeknights; from 10:00pm to 2:00am EST

Weekends; from 8:00am to 8:00pm EST

Operations will be performing multiple migrations at a time, and during the migration, only the accounts in the process of being moved will experience a service interruption. All other accounts will be fully accessible. Mail that is en route to your account will be queued and delivered once the migration is complete. Service interruption to your account will depend on the size of your mailbox, with an approximate estimate of interruption being from 3 hours – 5 hours.

Thank you for your understanding during this process.

Sincerely,

- Your Customer Support Team

Dear Virtuozzo Linux VPS Customers:

We are happy to advise that the emergency maintenance on the Virtuozzo Linux node RVZLIN03 has been resolved.

Please do not hesitate to contact us with any concerns or questions. Thank you for your understanding.

Sincerely,

-Your Customer Support Team

Dear Linux client:

Please be aware that we currently working diligently to resolve an urgent issue on your Virtuozzo Linux node. This concern has been brought to our attention and our operations engineers are proactively working to resolve an issue with the following servers being unresponsive for about 20 min;

RVZLIN03

When this issue has been resolved, we will be following up with an update.

Thank you very much for your understanding.

Sincerely yours,

- myhosting.com Customer Support Team