Achieve more with ready solutions:

BOLD. leads the way to

ACQUIRE

GROW

RETAIN

customers.

 

BOLD. benefits businesses with

COMMUNICATION

AUTHENTICATION

INTELLIGENCE

PAYMENT

enterprise solutions.

 

BOLD.

Maps the customer experience journey flow.

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An AI-powered enterprise solutions
platform that aligns business dynamics
to accelerate
growth and
maximise efficiency.

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Assure
trust.

START NOW

Strengthen your business communication messaging with a combined solution to verify identity from the start, detect fraud attempts early,
stop unauthorised access, protect revenue and reinforce customer trust.

Portability | Prevention | Authentication  
bold. api

A single API connection
to BOLD. from your applications, content, services and websites.

SMS | MMS | Chat | Viber Business | 

LINE Messaging | 

WhatsApp Business | 




RCS Business Messaging | 


Zalo Notification Service | 

Email Notifications | 



Push Notifications | 



Authentication | Payment | 

Intelligence
CONNECT NOW

Performance-driven solutions

  • 5000plus
    customers use our enterprise
    solutions platform to drive business communication efficiency, payment requirements, customer engagements, marketing interactions and artificial intelligence (AI) towards

    market demands.
  • 83%
    of SMS sent by businesses to their customers received responses from them.
  • 91%
    of customers have more confidence in businesses that have a green tick on their WhatsApp profile.
  • 85%
    of businesses use email
    as one of their channels
    of communication with
    their customers.
  • 77%
    of buyers complete their payment transactions because of an easy-to-use checkout page with good design thinking.
  • 81%
    of global top-tier companies prefer SMS to authenticate their customers while 19% use email.
  • 60%
    of our customers have
    seen an increase in their
    revenue after using our communication platform.
  • 55%
    of businesses experience higher customer interaction and engagement after using our engagement platform.
  • 89%
    of customers prefer receiving SMS notifications for important messages (urgent reminders, appointments, sales, promotions, rewards and more).
  • 80%
    of customers prefer paying online with their credit cards instead of cash. Our payment platform offers multichannel payment (Credit Cards, Online Banking,
    E-Wallets and more).
  • 95%
    of customers read SMS more than other communication channels.
  • 67%
    higher sales conversion if
    a sales prospect is closed during a chat session instead of redirecting
    them to a website.

DIGITAL MATTERS




READINESS.

Get your business ready to start acquiring, growing and retaining customers.

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Inspiring solutions in action
Banking
Build trust through an engaging customer journey.
 
 
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E-Commerce
Personalise the online shopping customer journey.
 
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Logistics
Deliver confidence through a seamless customer journey.
 
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Insurance
Optimise assurance through a personalised customer journey.
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Education
Seamless onboarding through an experiential customer journey.

 
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Fashion
Swiftly adapt to market trends through a relevant customer journey.

 
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Food & Beverage
Serve a satisfying experience through a personalised customer journey.
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Healthcare
Provide meaningful care through a reassuring
customer journey.

 
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An enterprise solutions platform market leader in Asia, driving businesses of all sizes and industries to acquire, grow and retain customers seamlessly with BOLD..

 
BOLD. BY MACROKIOSK
BOLD. enterprise solutions platform, engineered with artificial intelligence (AI), streamlines omnichannel communication (SMS, WhatsApp Business), multichannel payment solutions
(Online Payments), analytical engagement (CRM) and actionable marketing across social
media touchpoints to optimise business journeys that align with evolving market demands.