NetSuite Commerce

Enable seamless commerce experiences

What is NetSuite Commerce?

NetSuite commerce provides ecommerce and point-of-sale (POS) solutions that help businesses move away from siloed online and in-store channels and seamlessly connect all customer touchpoints. NetSuite’s cloud solution unifies business operations and commerce applications to provide a single source of item, inventory, customer and order data — so you can create seamless, cross-channel, personalized shopping experiences.

Innovative Experiences

Rapidly create unique, personalized and consistent B2B and B2C mobile, web and in-store experiences that differentiate your brand and exceed customer expectations.

Ultimate Business Agility

Our cloud-based solution provides the flexibility and adaptability to grow your business, reduce operational costs and increase efficiency — and we eliminate the hassles of managing hardware and software.

Buy, Get and Return Anywhere

Meet customer expectations to buy, fulfill and return goods anywhere while maximizing profitability. It’s easy when you have centralized order management and a single view of inventory across all channels and the supply chain.

By adopting the NetSuite unified cloud-based system, we have lowered IT costs, streamlined our business and improved the customer experience.

James Bonomo
COO, Regina Andrew Detroit

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NetSuite Commerce Benefits

Seamless Commerce. Connect every step of a multi-channel, multi-location business — from ecommerce, POS and order management to inventory, financials and support.
Transform the Store. A mobile point-of-sale solution unified with NetSuite equips sales associates with the tools and information to assist and engage shoppers.
Fulfill Orders Quickly. Manage orders from multiple channels — POS, web, call center, mobile, kiosk — all in one place.
Truly Know Your Customers. Get a unified cross-channel view of every customer to provide consistent and personalized service, build loyalty, deepen relationships and grow lifetime value.

NetSuite Commerce Features

NetSuite Commerce solutions unify multi-channel, multi-location businesses. We deliver everything from ecommerce, POS and order management to inventory and financials so you can focus on your customers.

Ecommerce

SuiteCommerce supports both B2C and B2B ecommerce from a single platform. Provide consumers with a B2C site that delivers the engaging and personalized experiences they expect, while your B2B site offers a rich B2C-like experience plus added functionality to support the unique requirements of business users.

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Point of Sale

SuiteCommerce InStore mobile POS provides retailers with traditional point-of-sale transaction capabilities, such as cash and carry, returns and exchanges, plus the ability to access complete inventory and customer information so associates can more effectively engage shoppers, drive sales and provide a satisfying experience.

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NetSuite Ecommerce sample site - single product page showing inventory details and what customers also bought

Order Management

Manage orders from multiple channels — in-store, web, call center, mobile, kiosk — in one place. Delivering a “buy anywhere, fulfill anywhere” experience is easy with real-time inventory visibility across all locations, including stores. Process orders faster, gain more satisfied customers and lower operational costs.

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NetSuite Sales Order list page dashboard

Inventory Management

Optimize inventory via real-time visibility, companywide: warehouses, retail stores, pop-up shops, drop shippers, 3PLs — anyplace you manage or stock inventory. You’ll minimize overstocks, capture more sales and promote the most profitable products to your customers.

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NetSuite's Current Inventory Snapshot dashboard

CRM

Bring siloed data sources into a single repository to get a complete view of the customer across all channels and touchpoints. Capture all preferences, interactions and transactions and create rich customer profiles that will help you provide consistent service and support personalized marketing, merchandising and targeted promotions across all channels.

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Connectors

Sync inventory, order and fulfillment data in NetSuite with online marketplaces, ecommerce storefronts, point of sale systems and third-party logistics (3PL) provider using pre-built connectors.

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Challenges NetSuite Commerce Solves

Fractured Shopping Experiences. Unify the online and in-store buying journeys via a single source of customer, order and inventory data.
Order Processing Delays. Centralize order management to deliver purchases quickly, efficiently and profitably while boosting customer satisfaction.
Inefficient Supplier Management. Connect global supply and distribution chains for real-time information sharing, better coordination and responsiveness and shortened time to market.
Multiple Sources of Data. Gain real-time visibility across your business by consolidating fragmented sources of customer, order and inventory data into a single repository.

Faster Time to Value

NetSuite has packaged the experience gained from tens of thousands of worldwide deployments over two decades into a set of leading practices. These practices pave a clear path to success and are proven to deliver rapid business value and get you live on NetSuite in a predictable timeframe. Intelligent, stepped implementations begin with sales and span the entire customer lifecycle, so there’s continuity from sales to services to support.

How Much Does NetSuite Commerce Cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users — that’s the beauty of cloud software.

NetSuite commerce solutions are available as add-on modules.

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