HPE Nimble Storage services

A proactive approach for HPE Nimble Storage support that helps you get the most from your data storage management investment and lets you focus on strategy.

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Comprehensive HPE Nimble Storage services

Take advantage of a variety of comprehensive support services to tailor storage to your business needs, free up valuable IT resources, optimize your investment, resolve issues before they affect operations, and ensure peak storage health and speeds.

Dedicated experts

Leverage your assigned point of contact who will track every support case and perform regular proactive storage support health checks throughout the week.

Comprehensive proactive support

Resolve data storage management issues before they can affect operations. We’ll align your storage support with your needs and HPE Nimble Storage best practices, and will assist in training your IT teams to become proficient.

Centralized management and reporting

Drive rapid service request resolution through comprehensive communication and reporting delivered weekly, bi-weekly, or monthly by our Proactive Support Managers and functional experts.

HPE Nimble Storage Proactive Support Manager Service

HPE Nimble Storage Proactive Support Manager Service focuses on a holistic approach to storage management and support, and is the customer’s central point of contact across a wide spectrum of practices.

Free up valuable IT resources
Optimize IT investment
Enable peak storage health
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HPE Nimble Storage services portfolio

Support Services for HPE Nimble Storage

Our data storage support services are available for each HPE Nimble Storage product providing hardware and software support that allows you to get the most out of your investment.

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HPE Nimble Storage Array startup service

Installation and data migration services will deploy your array and walk you through the installation and the enabling of its networking, SAN, management, and InfoSight management software functions.

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HPE Nimble Storage Array upgrade service

Properly upgrade your array. This fixed-price service includes the upgrading of components on a single existing array, including adding or upgrading eligible cache, expansion shelves, NICs, and controllers.

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HPE Nimble Storage

Radically simplify operations with powerful predictive analytics. Deploy workloads on flash arrays, converged infrastructure, and public cloud.

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HPE Services

IT services that accelerate your digital transformation so you can create new customer experiences, optimize core business operations, and deliver new products and services.

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Storage consulting services

Modernize storage infrastructures, migrate data, enable end-to-end data protection and recoverability, and meet your data services goals.

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Take the next steps

Ready to get started? Explore purchasing options or engage with HPE experts to determine the best solution for your business needs.

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HPE Nimble support

General PSM and SmartStack faqs

What is the HPE Nimble Storage Proactive Support Manager (HPE Nimble Storage PSM) Service?

Answer: HPE Nimble Storage PSM is a liaison service that acts as your trusted advisor and an extension of your team that will be with you every step of the way. The service provides a smooth transition from install, to integration, to break/fix, through expansion.

Will Cisco and HPE Nimble Storage continue to support SmartStack customers?

Answer: Absolutely. Any customer with a current support contract can continue to call Cisco and HPE Nimble Storage directly for support. Joint customers who have already purchased Cisco Solution Support for Critical Infrastructure and have a current support contract can continue to use Cisco Solution Support.