Responsibilities

• Create, develop and manage content for client websites (requires working with Word Press content management system)
• Coordinate projects across departments
• Maintain a consistent voice and tone throughout all content
• Working with a global team, schedule, maintain and execute the master editorial calendar for all web properties
• Daily audit and proofread all web content
• Support freelancers, including writers, content admins and editors
• Keep current with emerging news through blogs, sites, and events
• Assure all content is properly archived to enhance user experience
• Report directly to the creative director/editorial manager

Required Skills

• Exceptional communication and organizational/time management skills
• Experience with Word press content management system
• Ability to manage multiple projects in a fast-paced, 24/7, deadline-driven environment
• Basic understanding of SEO/web-based writing
• Proven ability to prioritize and work effectively within a global team
• 3-5 years experience managing content and production for high traffic websites
• Bachelor’s degree in English, Journalism, Technical Writing or a related field

To apply, send an email to careers@nzonemedia.com. Please include “Content Manager” in the subject line of your e-mail response. Please include 3 samples of work.

No phone calls please. We thank you for your submission. Candidates selected for an interview will be contacted via e-mail. Please ensure that you have included your e-mail address on your resume. Thank you.

The Marketing Coordinator plays a pivotal role assisting the marketing team in achieving the following objectives:

• Reactivating of inactive customers
• Increasing the lifetime value of customers
• Ensuring consistent communication to all customers

Responsibilities

• Assist team in building annual calendar of campaigns based on events, product opportunities etc.
• Work closely with business stakeholders to identify campaign opportunities, define objectives and deliver plans to achieve them and results
• Outline cross-channel, up-sell and reactivity objectives for each campaign
• Report on campaign results to stakeholders and identify key learning’s and best practices
• Assist team in building campaign briefs complete with objectives and requirements
• Provide direction on messaging, copy and creative
• Liaise with campaign management on execution of campaigns
• Work closely with Operations to ensure appropriate level of communication around campaign development, execution and fulfillment
• Assist team in implementing and managing automated email system that addresses key communication points to players at various stages of lifecycle
• Report on effectiveness of system, overall and by segment
• Analyze results and look to continually optimize based upon them
• Identify product deficiencies that may be contributing to defections and make recommendations to stakeholders
• Monitor customer service feedback on all campaigns, product improvements, etc. and be available for ongoing communication post-launch
• Conduct and share regular competitive analysis and market research
• Help contribute to, manage, and speak on behalf of the Marketing Roadmap
• Report continually on status of roadmap progress to stakeholders
• Liaise with all other departments and partners, including Design, Acquisition Marketing, PR, Editorial, Product Development, etc. to ensure a smooth roll out of all player marketing plans and projects
• Liaise with Businesses Intelligence team to ensure effective reporting
• Look for opportunities to automate as much reporting as possible
• Ensure analysis being done and delivered in timely manner

Requirements

• A proven track record of success in managing integrated marketing campaigns that involved multiple mediums such as web advertising, email marketing and website content
• Ability to conceptualize, negotiate and sell ideas internally and externally
• Budgeting and time management skills
• Ability to work within a team, but also on your own
• Focused and confident in decision making

To apply, send your cover letter and resume by email to careers@nzonemedia.com. Please include Account Coordinator in the subject line of your email response.

The Account Coordinator works closely with Account Managers to assist in the optimiziation of campaigns and relationships with key accounts, including direct contact with accounts. Reporting to the Affiliate Marketing Manager, most of your time will be spent supporting Account Managers to assist with growing top level accounts. This will include compiling data on campaigns, running reports to help analyze account trends, track payment issues, review websites to ensure updated content and set up tracking ID’s. Other responsibilities will include responding to questions from accounts which email account support, updating competitive intel and ensuring the resource site has current information.

Responsibilities

• Assist account managers with campaigns, and projects for top level accounts
• Communicate directly with accounts where appropriate
• Respond to affiliate enquiries through general support queue
• Review Affiliate applications and accept or deny where appropriate
• Compile reports for account manager to help with analyzing campaigns and potential opportunities
• Maintain up to date competitive intel on industry competitors
• Responsible for optimizing and ensuring an up to date affiliate resource site

Requirements

• 1-2 years experience in an administrative role
• Excellent organizational skills
• Strong multi-tasking abilities
• Analytical with a high attention to detail
• Advanced ability in Excel and other Microsoft Office applications
• Strong interpersonal and communications skills, both oral and written
• Must be a strong team player as well as a proactive individual contributor
• Education in Communications or Marketing is an asset, as is a familiarity with online marketing
• Internet savvy
• Basic knowledge of HTML is an asset

To apply, send your cover letter and resume by email to careers@nzonemedia.com. Please include Account Coordinator in the subject line of your email response.

The Human Resources Generalist will be responsible for supporting a broad range of HR deliverables including performance management, employee relations, compensation and benefits, workforce planning, recruitment and retention, occupational health and safety requirements and organizational development.

Responsibilities

• Effectively implement and communicate company policies and procedures to employees ensuring understanding and compliance
• Ensure the Company complies with BC Employment Standards and regulations
• Serve as a key contact on all HR issues and queries, ensuring that they are dealt with in timely manner
• Coordinate and deliver compensation and performance management programs
• Perform full lifecycle recruiting and maintain excellent relations with hiring managers, candidates, and the community at-large.
• Deliver orientation, on-boarding and training & development programs
• Provide immigration and relocation assistance for employees and new hires
• Identify and deliver retention strategies. Apply total compensation and benefits concept to attract, motivate, and retain employees
• Manage employee records, databases and files
• Forge strong, trusting relationships with managers and help them grow their effectiveness and leadership.
• Provide ongoing support and coaching and act as a resource for employees and management
• Ensure job descriptions are current, accurate and communicated
• Manage the established Occupational Health and Safety program requirements
• HR projects as required

Requirements

• 3 – 5 years experience as a Human Resource practitioner in a high tech and fast paced environment
• Post secondary education in Human Resources or equivalent experience
• Strategic and analytical thinker with strong organizational skills
• Excellent interpersonal, presentation and communication skills
• Ability to deliver high caliber results and make decisions based on sound judgment
• Demonstrated ability to work independently in a dynamic fast paced environment
• Ability to develop effective relationships across all organization levels
• Experience with HRIS an asset
• CHRP designation an asset

To apply, send your cover letter and resume by email to careers@nzonemedia.com. Please include Human Resources Generalist in the subject line of your email response.

Qualified candidates will have:
* A strong business acumen
* Experience managing web development teams as well as working with third party agencies
* Experience maintaining “always on” websites

Responsibilities

• Competitive analysis of industry websites aimed at identifying improvement opportunities and issues
• Work with Marketing Managers, Product Managers and other key stakeholders to execute and manage programs that meet corporate and marketing objectives.
• Manage all aspects of the site including content implementation, design implementation, micro-site development and SEO implementation.
• Work closely with the stakeholders, communicate with teams on an ongoing basis and ensure changing resource and project requirements are met and understood
• Manage analytics, reporting and dashboards to maximize the digital experience for all customers; leverage insight to identify opportunities for improvement and rationale for business decision making.
• Proactively develop process improvements and workflows to facilitate site development efficiently and cost effectively.
• Integrate aspects of emerging media and new technologies to create efficiencies and drive results and differentiation.
• Search Engine Optimization program implementation
• Define and measure SEO metrics & key performance indicators
• Stay abreast of online trends and best practices, including online marketing techniques, SEM/SEO, site/user experience optimization, social media, metrics/measurement and conversion techniques and determine how they can influence and contribute to the needs of the business.
• Create and foster strong working relationships with stakeholders across the organization

Requirements

• Post Secondary education in I.T
• 5 years+ of industry experience within I.T with a track record of successfully leading a SEO/Web Development team
• Ability to build a new team, work with small teams and help grow as the business grows
• Experience dealing with all levels of management
• Effective communicator that is able to manage remote teams with the ability to work in rapidly changing environment

To apply, send your cover letter and resume by email to careers@nzonemedia.com. Please include SEO/Marketing Manager in the subject line of your email response.

What You’ll Be Doing…

• Assist the Human Resources team in the implementation and maintenance of various HR projects and initiatives
• Participate in full-cycle recruitment as required and deliver on-boarding program
• Communicate Employee Handbook information and benefits to employees
• Create and maintain current job descriptions
• Prepare HR related confidential documentation
• Manage employee records, databases and files
• Maintain the HR intranet page
• Oversee the Occupational Health and Safety Program
• Assist in the administration of Payroll & Benefit plans
• Provide general HR support and responding to staff inquiries

The Ideal Candidate…

• 2 – 3 years experience in Human Resources
• Post secondary education in Human Resources or equivalent experience
• Polished and professional with excellent interpersonal and communication skills
• Ability to handle sensitive and confidential information
• Demonstrated ability to work independently in a dynamic fast paced environment
• Strong understanding of business processes operations, organizational systems and structures
• Strong ability to prioritize and execute multiple tasks
• PC proficiency including MS Word and Excel
• Bilingual: English and French (spoken/written)
• Experience with HRIS an asset

To apply, send an email with your cover letter and resume to careers@nzonemedia.com. Please include Human Resources Coordinator in the subject line of your email response.

No phone calls please. We thank you for your submission, but only candidates selected for an interview will be contacted.

Responsibilities:

• Drive solutions that will ensure the right messages and delivered to the right people at the right time through the right channel
• Define the product roadmap including a detailed product requirements definition, functional specifications, and deliverable timelines
• Work with Product Development to direct them in the implementation of the product roadmap
• Work closely with Marketing, Business Intelligence, Customer Service, Development, and Support teams to ensure that delivered functionality, capability, and capacity satisfy business requirements as well as product and operational requirements.
• Influence product strategies, alliances, and decisions with knowledge of relevant emerging technologies
• Perform competitive analysis of specific product area; act as reference point for knowledge of the competition’s equivalent products

Requirements:

• At least 5 years experience in a business or development role
• Experience organizing the elements of multichannel campaigns
• Strong understanding of Operational and Analytical CRM
• Experience with Marketing Automation Systems
• University degree in business or computer science or combination or relevant business experience and education
• Strong business acumen
• Exceptional communication skills, written and verbal
• Ability to effectively set and manage expectations
• Strong organizational and time management skills
• Demonstrated ability to make clear concise decisions

To apply, send your cover letter and resume by email to careers@nzonemedia.com. Please include CRM Product Manager in the subject line of your e-mail response.

No phone calls please. We thank you for your submission. Candidates selected for an interview will be contacted via e-mail. Please ensure that you have included your e-mail address on your resume. Thank you.

Responsibilities:

• Supervise a team that delivers 24×7 incident management for 500+ of Linux and Windows servers delivering mission-critical services
• Troubleshoot the latest Windows, Linux and virtualization technologies
• Manage applications to monitor service uptime and performance
• Provide regular team performance and incident reporting to management
• Liaise with product development teams to ensure production deployments are done properly and in a timely fashion
• Work with other IT leaders to develop and improve incident management processes and proactive systems operation practices

Requirements

• 4-6 years working with Linux, preferably RHEL/CentOS, and MS Windows server operating systems
• 2-3 years experience managing monitoring software (e.g. Cacti, Sitescope)
• Experience supporting Apache/Tomcat/JBoss web application servers
• 1-2 years team leader experience
• Exceptional troubleshooting skills
• Strong interpersonal skills
• Excellent English communication skills

To apply, send an email to careers@nzonemedia.com . Please include Operations Support Supervisor in the subject line of your e-mail response.

No phone calls please. We thank you for your submission. Candidates selected for an interview will be contacted via e-mail. Please ensure that you have included your e-mail address on your resume. Thank you.

Responsibilities:

• Creating, editing and maintaining Internet related graphics, content, and multimedia including:
  o Email templates
  o Flash banners
  o Landing pages
  o And other promotional pieces
• Creation of accurate files for production; make edits/changes as required, obtain necessary approvals, submit files in a timely manner, track production, and maintain status.
• Development and maintenance of archiving and backup system
• Understand and properly use the content management system to update/change content on a regular basis.

Requirements:

• Formal training/education in graphic design with one year certificate from college or technical school.
• Minimum of 1 to 2 years experience in graphic design, and/or designing and developing website and web marketing content.
• Knowledge of eMail Design, Web Banner Design, User Interface Design, Knowledge of Interactive Marketing, Web Multimedia Knowledge, Creativity, User Focused
• Must have excellent communication skills and the ability to prioritize and handle multiple, concurrent projects and deliverables.
• Must be able to work well both independently and/or within a team environment.
• Must have experience with the following Systems, Applications, and Tools: Mac and PC platforms, Indesign, Illustrator, Photoshop, Acrobat, Dreamweaver and Flash.

To apply, send your cover letter and resume by email to careers@nzonemedia.com. Please include Production Designer in the subject line of your e-mail response.

No phone calls please. We thank you for your submission. Candidates selected for an interview will be contacted via e-mail. Please ensure that you have included your e-mail address on your resume. Thank you.

Responsibilities:

• Assist in the development and execution of internal marketing campaigns by researching target customer groups, pulling final player lists, and providing tracking of results for stakeholders.
• Work with CRM Marketing Managers to establish key performance metrics across channels, establish realistic goals, monitor progress and report regularly.
• Assist in the ongoing effort to understand and segment our player base so we are targeting them in the most effective way and increasing their value.
• Manage ad hoc requests for database information from Customer Marketing team members.
• Active participant in the end-to-end campaign design and development process.

Requirements:

• Proven track record in the area of Database Marketing, especially as it relates to the development and deployment of Customer Marketing programs.
• Excellent critical thought, analytical, creative and numbers skills.
• Experience developing simple, understandable reports and useful visualizations.
• SQL and statistics knowledge a plus.
• Strong data manipulation and presentation skills.
• Very strong customer service orientation.

To apply, send your cover letter and resume by email to careers@nzonemedia.com. Please include CRM Marketing Analyst in the subject line of your e-mail response.

No phone calls please. We thank you for your submission. Candidates selected for an interview will be contacted via e-mail. Please ensure that you have included your e-mail address on your resume. Thank you.