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<channel>
	<title>Open Innovators - Open innovation and crowdsourcing</title>
	
	<link>http://www.openinnovators.net</link>
	<description />
	<pubDate>Mon, 07 Nov 2011 16:44:22 +0000</pubDate>
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	<language>en</language>
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		<title>10 Videos Packed With Instant Inspiration</title>
		<link>http://www.openinnovators.net/10-videos-packed-with-instant-inspiration/</link>
		<comments>http://www.openinnovators.net/10-videos-packed-with-instant-inspiration/#comments</comments>
		<pubDate>Mon, 07 Nov 2011 16:44:22 +0000</pubDate>
		<dc:creator>Philippe De Ridder</dc:creator>
		
		<category><![CDATA[Vision]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=386</guid>
		<description><![CDATA[  Getting depressed by all the negative news about the Euro, recession, unemployment, and so on? Find instant inspiration in these 10 movies about our near future&#8230;. More movies? Share them!
 
 

 ]]></description>
			<content:encoded><![CDATA[<p> Getting depressed by all the negative news about the Euro, recession, unemployment, and so on? Find instant inspiration in these 10 movies about our near future&#8230;. More movies? Share them!</p>
<div style="width:510px" id="__ss_10054942"> <object id="__sse10054942" width="510" height="426"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=howtomakemoneyinthefuture-111107040606-phpapp01&#038;stripped_title=10-videos-on-our-near-future-whats-the-impact-on-your-business-by-nickdemey&#038;userName=boardofinnovation" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse10054942" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=howtomakemoneyinthefuture-111107040606-phpapp01&#038;stripped_title=10-videos-on-our-near-future-whats-the-impact-on-your-business-by-nickdemey&#038;userName=boardofinnovation" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="510" height="426"></embed></object>
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		<item>
		<title>The most Awesome way to experience an Innovation Project?</title>
		<link>http://www.openinnovators.net/the-most-awesome-way-to-experience-an-innovation-project/</link>
		<comments>http://www.openinnovators.net/the-most-awesome-way-to-experience-an-innovation-project/#comments</comments>
		<pubDate>Tue, 25 Oct 2011 11:04:49 +0000</pubDate>
		<dc:creator>Philippe De Ridder</dc:creator>
		
		<category><![CDATA[Open Innovation]]></category>

		<category><![CDATA[brainstorming]]></category>

		<category><![CDATA[ideation]]></category>

		<category><![CDATA[innovation]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=381</guid>
		<description><![CDATA[  Ideation projects can be opened up on idea management platforms or co-creation platforms, but physical ideation workshop are still important as well. Forget dull meetings, idea boxes, and other ways to get your team bored. Gartner recently predicted that more than 50% of the companies will &#8216;gamify&#8217; their innovation process. Discover this way to [...] ]]></description>
			<content:encoded><![CDATA[<p> Ideation projects can be opened up on idea management platforms or co-creation platforms, but physical ideation workshop are still important as well. Forget dull meetings, idea boxes, and other ways to get your team bored. Gartner recently predicted that more than 50% of the companies will &#8216;gamify&#8217; their innovation process. Discover this way to run an innovation project that will really inspire your team. Get a &#8220;cast&#8221; together, and let&#8217;s make a movie!</p>
<div style="width:510px" id="__ss_9812402"> <object id="__sse9812402" width="510" height="426"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=movieprocessboi-111021082701-phpapp02&#038;stripped_title=movieprocess-boi&#038;userName=boardofinnovation" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse9812402" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=movieprocessboi-111021082701-phpapp02&#038;stripped_title=movieprocess-boi&#038;userName=boardofinnovation" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="510" height="426"></embed></object>
<div style="padding:5px 0 12px"> View more presentations from <a href="http://www.slideshare.net/boardofinnovation" target="_blank">Board of Innovation .com</a> </div>
</p></div>
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		<item>
		<title>9 Tips For Your (Open) Innovation Project</title>
		<link>http://www.openinnovators.net/9-tips-for-your-open-innovation-project/</link>
		<comments>http://www.openinnovators.net/9-tips-for-your-open-innovation-project/#comments</comments>
		<pubDate>Wed, 28 Sep 2011 10:13:33 +0000</pubDate>
		<dc:creator>Philippe De Ridder</dc:creator>
		
		<category><![CDATA[Open Innovation]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=378</guid>
		<description><![CDATA[  Everyone is speaking about innovation! A lot of innovation projects fail though. Based on our own experience in running innovation projects at Board of Innovation and inputs from several LinkedIn group discussions, we&#8217;ve gathered a list of 9 tips for your innovation project. My personal favorite: If you don&#8217;t annoy people, you&#8217;re not innovating. [...] ]]></description>
			<content:encoded><![CDATA[<p> Everyone is speaking about innovation! A lot of innovation projects fail though. Based on our own experience in running innovation projects at <a href="http://www.boardofinnovation.com">Board of Innovation</a> and inputs from several <a href="http://www.linkedin.com/groups?about=&#038;gid=1807116&#038;trk=anet_ug_grppro">LinkedIn group</a> discussions, we&#8217;ve gathered a list of 9 tips for your innovation project. My personal favorite: <em>If you don&#8217;t annoy people, you&#8217;re not innovating. Simple.</em></p>
<p>What&#8217;s your favorite? Do you have more tips from your own experience?</p>
<div style="width:510px" id="__ss_9440437"> <object id="__sse9440437" width="510" height="426"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=boostinnovation-110927060654-phpapp01&#038;stripped_title=9-tips-to-boost-your-innovation-project-by-nickdemey&#038;userName=boardofinnovation" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse9440437" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=boostinnovation-110927060654-phpapp01&#038;stripped_title=9-tips-to-boost-your-innovation-project-by-nickdemey&#038;userName=boardofinnovation" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="510" height="426"></embed></object>
<div style="padding:5px 0 12px"> View more presentations from <a href="http://www.slideshare.net/boardofinnovation" target="_blank">Board of Innovation .com</a> </div>
</p></div>
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		<title>unserAller.de: new German co-creation platform (on Facebook)</title>
		<link>http://www.openinnovators.net/unserallerde-new-german-co-creation-platform-on-facebook/</link>
		<comments>http://www.openinnovators.net/unserallerde-new-german-co-creation-platform-on-facebook/#comments</comments>
		<pubDate>Tue, 23 Nov 2010 14:45:03 +0000</pubDate>
		<dc:creator>Philippe De Ridder</dc:creator>
		
		<category><![CDATA[Open Innovation]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=370</guid>
		<description><![CDATA[  Interesting thoughts by Catharina van Delden of unserAller.de&#8230;

Are you a German Quirky.com? Why (not)?
For readers who aren’t familiar with us at unserAller: we empower customers to collaborate and develop products that they would like to see brought to market. Generally, these are consumer goods, like food or toiletries.
By allowing consumers to have a hand [...] ]]></description>
			<content:encoded><![CDATA[<p> Interesting thoughts by Catharina van Delden of <a href="http://www.unseraller.de/">unserAller.de</a>&#8230;</p>
<p><img class="aligncenter" title="unserAller.de" src="http://www.unseraller.de/facebook/images/logo-de.png" alt="" width="303" height="42" /></p>
<p><strong>Are you a German Quirky.com? Why (not)?</strong></p>
<p>For readers who aren’t familiar with us at unserAller: we empower customers to collaborate and develop products that they would like to see brought to market. Generally, these are consumer goods, like food or toiletries.</p>
<p>By allowing consumers to have a hand in development, we are able to reduce the risk of market failure for new products. We also create brand ambassadors for these new products. Consumers currently have a voice by choosing which products to buy: for instance, they may choose organic or fair-trade products in order to tell corporations to treat the environment or their suppliers well. But at unserAller, they can voice those wishes directly. Companies should listen to their consumers and take them seriously.</p>
<p>In terms of the collaboration aspect, there are similarities between unserAller and <a href="http://quirky.com">Quirky</a>. We both aim to create products on our platforms that suit a mass of people. Beyond that, I think that we are quite different. The principle difference is that we see unserAller as a communication platform for companies. We neither produce nor sell the developed products ourselves.</p>
<p>At unserAller, we want to involve the “average” consumer who has no professional design skills to contribute only “mini-suggestions” that come together as a whole, mostly for consumer goods like food items. Quirky asks designers and other professionals to evolve concepts from a technical standpoint.</p>
<p>unserAller is designed as a Facebook application and makes use of many of Facebook’s social networking functions to make it easier to discuss new ideas with friends.</p>
<p>Take, for example, our first product developed on unserAller: mustard. Over 1,500 consumers participated and designed three major product attributes:<br />
1. Kind of mustard: for dipping<br />
2. Flavors: mango curry, wasabi, and plum cassis<br />
3. The design of the jar’s label.</p>
<p>All together, 11,000 Facebook users participated to develop a line of products for a Bavarian mustard manufacturer. The mustard is now on sale on the unserAller online store (www.unseraller.de/shop).</p>
<p><strong>What is your key differentiator in the market?</strong></p>
<p>We offer companies a chance for close, honest, and direct communication with consumers about the most interesting and engaging topic a company can discuss: new product development.</p>
<p>In addition, we offer everybody—not only professionals—the chance to participate and strive for real collective and collaborative development, meaning that all members of the community are able to stand behind the new product. Suggestions are made anonymously, and the ideas are then iterated and further developed. Anybody can participate in any of the steps, and the final results are approved by the community. We bring together the crowd and let them collectively reach decisions and conclusions.</p>
<p>Most companies cannot afford to build such communications channels themselves, nor can they afford to spend their marketing budget on building a community like ours. unserAller offers a platform that attracts interested consumers who are eager to play a part in product development—or who just like to be creative and talk about it with their friends.</p>
<p>I would also like to mention a detail that really sets us apart: unserAller does not only happen online. User innovation toolkits are sent out to participants so that they can build prototypes at home.  These packages create an important online/offline connection because they are both fun for the consumer as well as increase the quality of contributions.</p>
<p><strong>What do you want to achieve in one year?</strong></p>
<p>Eventually, we want unserAller to become a symbolic stamp that is put on products to let buyers know, “I have been created by a community and therefore I am a better product.” Of course, this is probably more realistic as a five-year goal!</p>
<p>In one year, we want to have grown the community significantly, and to have helped at least five consumer products be brought to market through our platform. Also in one year, unserAller will not just be a Facebook application—we are in the process of building a stand-alone version as well.</p>
<p><strong>What is your revenue model? Do you plan for other revenue streams in the future?</strong></p>
<p>We sell development projects to companies—either on a per-project fee or with a revenue-sharing model. Aside from this, we strive at developing our own products and license the concept to our clients.</p>
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		<title>12designer.com: Crowdsourcing Platform With A Freemium Business Model</title>
		<link>http://www.openinnovators.net/12designercom-crowdsourcing-platform-with-a-freemium-business-model/</link>
		<comments>http://www.openinnovators.net/12designercom-crowdsourcing-platform-with-a-freemium-business-model/#comments</comments>
		<pubDate>Thu, 01 Jul 2010 13:45:18 +0000</pubDate>
		<dc:creator>Philippe De Ridder</dc:creator>
		
		<category><![CDATA[Open Innovation]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=352</guid>
		<description><![CDATA[  Eva Missling is the founder and CEO of 12designer GmbH, a young company based in the heart of Europe, Berlin. After more than 8 years in the design industry, she currently uses her experience as founder of an online marketplace where customers with design demands meet the right creatives to get the job done; [...] ]]></description>
			<content:encoded><![CDATA[<p> Eva Missling is the founder and CEO of <a href="http://12designer.com">12designer</a> GmbH, a young company based in the heart of Europe, Berlin. After more than 8 years in the design industry, she currently uses her experience as founder of an online marketplace where customers with design demands meet the right creatives to get the job done; it doesn’t matter if it is about naming, slogans, logos, websites or multimedia clips. Quick facts about 12designer.com: more than 7400 registered creatives, 1100 accomplished projects, 250.000 € business volume and available in 5 languages - English, French, German, Italian and Spanish.</p>
<p style="text-align: center;"><img class="aligncenter" src="http://www.12designer.com/images/de/presse/12designer_logo.jpg" border="0px" alt="" width="300" height="80" /></p>
<p><strong>1) Which 3 main trends does <a href="http://www.12designer.com">12designer.com</a> tap into?</strong></p>
<p>First the idea of crowdsourcing itself, that remains to be understood in a practical way by many of our main targets, start-ups and SMEs. The delegation of tasks to the crowd is translated concretely, in the case of 12designer, into a platform where customers can obtain creative solutions, such as logos, flyers, websites, multimedia clips, or naming, slogans, and more. Then, our online roots make internet the natural place to deepen the tendency of building relations and achieving results through it. Taking into account that we are a young and small company, too, we also understand our customers as partners. Third, we offer a real enhancement of cost-effectiveness for entrepreneurs, by giving them the ability of having more professional solutions than those given by their nephews or neighbors, for a price that they can pay. It is about bringing new people to a market that virtually didn’t exist before, not only on the side of customers, but also of talented designers that are starting their professional careers.</p>
<p><strong>2) What is your unique selling point in the market (compared to 99designs, crowdSPRING, etc.)?</strong></p>
<p>Compared to our main competitors, I can mention some advantages. For instance, we offer more than just design projects. <strong>Start-ups looking for a name can do an online XXL brainstorm session with us</strong>, in order to find the right one. Sound and multimedia creations are also possible: radio spots, computer games effects, screencasts and webvideos, all that can be done on our platform! We support 4 more languages besides <strong>English: German, Italian, French and Spanish</strong>. It means that, despite a geographically united world under the internet, we are able to reach out groups with different cultural backgrounds, and, as a major European crowdsource marketplace, we do understand European client needs better. Finally, and most important, we keep a close contact to them and our creative community, what has ensured a level of satisfaction that we want to keep in the next stages of our development. If there is someone out there not satisfied, I’ll be happy to be in touch and talk about any shortcomings that may have happened.</p>
<p><strong>3) Which challenges have proven most successful? Why?</strong></p>
<p>The most successful? I would say the launch of 12designer itself. We had a demand much higher than we thought just in the beginning of everything, when we planned to maintain for a while a German version only. We realized, though, that it would be our chance to develop further and launch a Spanish and English version for the website, which happened only two months after. With that, we would give a worldwide channel to our platform and also tap into the market of my sponsor Grupo Intercom, Spain. We became market leaders there in a matter of a couple of months.</p>
<p><strong>4) What is your revenue model? Do you plan for other revenue streams?</strong></p>
<p>We have recently introduced <strong>a Freemium model</strong>, after a completely free period gave the platform credibility. It has been a success so far. Right now, we have the free 12basic option, that limits the number of participants of a project to 12, and 12plus, paid, with unlimited participation and advanced options such as privacy. A 12premium project option is also on the way. As this will keep us busy for the next months, we don’t plan to have another revenue stream in the near future.</p>
<p><strong>Try it for free: </strong>To strenghten their positioning as start-ups&#8217; partner, 12designer is going to offer on the 15th of July the possibility for everyone  to create projects with advanced features for FREE. No fees will be charged. An excellent opportunity to try it out!</p>
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		<title>Brainrack.com - New Crowdsourcing Platform Linking Creative Students To Organizations</title>
		<link>http://www.openinnovators.net/brainrackcom-new-crowdsourcing-platform-linking-creative-students-to-organizations/</link>
		<comments>http://www.openinnovators.net/brainrackcom-new-crowdsourcing-platform-linking-creative-students-to-organizations/#comments</comments>
		<pubDate>Thu, 20 May 2010 10:50:03 +0000</pubDate>
		<dc:creator>Philippe De Ridder</dc:creator>
		
		<category><![CDATA[Crowdsourcing]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=339</guid>
		<description><![CDATA[  I am keen to share with you these interesting insights from Pepijn de Visscher, President of Brainrack.com. Pepijn shares the vision, learning points, positioning, and revenue model behind his new crowdsourcing platform, which launched its first challenge in March 2010. Brainrack is a crowdsourcing platform that allows creative students to support organizations by providing [...] ]]></description>
			<content:encoded><![CDATA[<p> I am keen to share with you these interesting insights from <a href="http://nl.linkedin.com/pub/pepijn-de-visscher/8/66b/92a">Pepijn de Visscher</a>, President of <a href="http://www.brainrack.com">Brainrack.com</a>. Pepijn shares the vision, learning points, positioning, and revenue model behind his <strong>new crowdsourcing platform</strong>, which launched its first challenge in March 2010. Brainrack is a crowdsourcing platform that allows creative students to support organizations by providing fresh and innovative ideas.</p>
<p style="text-align: center;"><a href="http://www.brainrack.com"><img class="aligncenter" title="Brainrack.com" src="http://www.brainrack.com/images/logo.gif" alt="" width="288" height="69" /></a></p>
<p><strong>1) What&#8217;s the vision behind Brainrack?</strong></p>
<p>The vision behind Brainrack stems from the fact that many great ideas remain unutilized for two reasons: First, there is a general lack of portals where people can go to submit their ideas. Second, organizations rarely <span style="text-decoration: underline;">ask</span> people to come up with ideas. People and companies alike share a tendency to keep problems to themselves. The consequence is that only a few people are then aware of the problems companies have, hence any potential solutions remain unutilized. Many great ideas never see the light simply because organizations don’t ask for it, often not even their own employees. Look at this <a href="http://online.wsj.com/article/SB10001424052748704304504574610220160969020.html">Wall Street Journal article</a> on how idea generation should be done. Brainrack’s vision is to create a portal for organizations, which allows for them to open up to smart ideas.</p>
<p><strong>2) What have been the largest difficulties Brainrack experienced?</strong></p>
<p>Our biggest problem has been persuading organizations that it’s not embarrassing to share some of your problems or challenges with the world. Companies often consider it weak to ask the crowd questions like “What new market should we pursue?”. They are concerned that people will think that they can’t solve their own problems, or that they have no clue about what market they should enter. I question the validity of this reasoning though. It is no secret that every company is looking for new markets to enter and <span style="text-decoration: underline;">one</span> good idea could be of extraordinarily value. In fact, it should be considered a strong and innovative sign that companies are seeking alternative ways to gain inspiration and ideas.</p>
<p><strong>3) How do you position Brainrack in an increasingly dense market?</strong></p>
<p>By taking a niche. We focus on students whose ideas consist of 3 or 4 pages. <strong>Generally between $3,000 and $9,000 in prize money</strong> is distributed amongst the winning innovators. The average time to compose a winning idea is around one or two nights of work. We consider our range of prize money to balance well between affordability for companies and fair compensation for the winning students.</p>
<p><strong>4) What is your revenue model? Do you plan for other revenue streams?</strong></p>
<p>Currently we charge $99 plus 25% of the prize money. We don’t differentiate between customers. We consider ourselves relatively affordable in contrast to some of our competitors which charge $10,000 - $15,000 per challenge.  We prefer to aim for the Fortune 5,000,000 rather than the Fortune 500 (inspired by ReWork, written by the founders of <a href="http://37Signals.com">37Signals</a>). We have some plans for future revenues, but as of now we aren’t quite there yet.</p>
<p><strong>5) What has been your biggest/most unexpected learning point so far?</strong></p>
<p><strong>“Niche first, world later”,</strong> an excellent quote from Drew Houston (Founder <a href="http://dropbox.com">Dropbox</a>). I wish I ran into that quote 6 months earlier. When we started, we focused basically on everyone. The philosophy we share is that “out of the box” ideas come from unexpected places, therefore everyone should be targeted. By focusing on students, it would technically violate our philosophy since it implies that you automatically ignore other market segments, but there is simply no other way. Seeking a niche is the only way to build a business.</p>
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		<title>Trends And Predictions In (Open) Innovation</title>
		<link>http://www.openinnovators.net/trends-and-predictions-in-open-innovation/</link>
		<comments>http://www.openinnovators.net/trends-and-predictions-in-open-innovation/#comments</comments>
		<pubDate>Mon, 15 Mar 2010 14:26:38 +0000</pubDate>
		<dc:creator>Philippe De Ridder</dc:creator>
		
		<category><![CDATA[Open Innovation]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=320</guid>
		<description><![CDATA[  What are the main trends in innovation? Mark Turrell, CEO of Imaginatik, shares his 10 predictions.
1. Innovation involves more than just R&#38;D (seriously!) – Companies like Wrigley may have pioneered this, but it is clear that the best companies realized a while ago that R&#38;D is only one aspect of innovation, not the be [...] ]]></description>
			<content:encoded><![CDATA[<p> What are the main trends in innovation? Mark Turrell, CEO of <a href="http://www.imaginatik.com/">Imaginatik</a>, shares his 10 predictions.</p>
<p><strong>1. Innovation involves more than just R&amp;D (seriously!)</strong> – Companies like Wrigley may have pioneered this, but it is clear that the best companies realized a while ago that R&amp;D is only one aspect of innovation, not the be all and end all, and often not even the driving force. Growth often comes from innovation in new channels, new packaging, business models and so on – and it makes no sense to treat innovation as a single-function business activity, hidden away with the scientists in R&amp;D.</p>
<p><strong>2. Not enough invented here so look outside</strong> – We may still have cultural challenges to overcome in looking outside company walls to bring in new inventions and methods, but companies really don&#8217;t have a choice anymore. The pace of change is too rapid – and no firm can hire all the best people. Open Innovation is here to stay.</p>
<p><strong>3. Experiment with Collective Intelligence and crowdsourcing</strong> – Expect to see an ever-increasing number of firms applying crowdsourcing internally and externally to address a variety of problems, from new product development to sustainability. The path has been set for expansion!</p>
<p><strong>4. Ideas are precious so manage them</strong> – With Gartner predicting that Idea Management will be mainstream in two years, it is time for companies to effectively manage ideas and idea generation rather than relying on heaps of Post-Its and random spreadsheets. The methods and tools exist to do it properly, so companies in 2010 will really up their game in this area.</p>
<p><strong>5. Innovate the Innovation Process (and do it properly for a change)</strong> – All companies innovate in some way. Some do it way better than others. Top firms have been experimenting for 10 years with online consumer insights, new means of doing rapid prototypes, and new physical environments to trial and test innovations in realistic scenarios. There are still too many firms jumping on to simplistic, fancy sounding innovation bandwagons, without thinking through the implications. So we&#8217;re expecting more companies to change the way they are innovating, and to spend more time putting in place proper systems to do so.</p>
<p><strong>6. Innovation with full-time staff&#8230;</strong> – It is remarkable how many firms do NOT have full-time staff working on innovation. Firms have 50-person six sigma teams, and 25% of a person&#8217;s time to drive innovation. That does not make any sense – and has been proven not to work over the last five years. Companies therefore are moving people into innovation full-time; more and more are doing so to manage the process of innovating.</p>
<p><span id="more-320"></span></p>
<p><strong>7. &#8230; And full-time trained staff are best</strong> – Moreover, firms are starting to train their staff on consistent methods. The Hult IXL Center has made great strides in formalizing Innovation Management training. Right now there are many similar methods for handling innovation and all kinds of small training organizations who can help. We need to make a lot of progress in developing a common language and playbook. This will make it easier for firms to hire people into innovation positions, and to ensure a common level of competence and skill for those inside the firm.</p>
<p><strong>8. Don&#8217;t be surprised that your CEO gets very interested in innovation</strong> – As firms climb out of the slump, growth is on every executive’s mind. Innovation has the track record of delivering real return on investment and growth in shareholder value. The CEO is going to be banging on the door of the innovation profession, and those inside the firm professing to be experts, to get some help putting their firms back on the growth path.</p>
<p>Please don&#8217;t disappoint!</p>
<p><strong>9. The future is cheap &#8230; and coming from the bottom of the Economic Pyramid</strong> – Emerging economies have always had to innovate with less resources. Some have survived by being fast copiers of Western inventions. Others have progressed by dramatically cutting costs through cheap labor. However, we are now 15-plus years into the development of the emerging economies, and many of their successful firms are becoming prodigious innovators in their own right. Expect innovation methods developed in India and China to move into the Western world, bringing lower cost solutions to developed world problems. This won&#8217;t happen overnight – but the path is established so we&#8217;ll be looking out for signs (for example, bringing low-cost health treatments from India into Europe and the US).</p>
<p><strong>10. Innovators learn to love measurement and ROI</strong> – The great thing about most types of innovation is that you can measure tangible net benefits to corporate activities. Companies really started taking innovation seriously when firms like Procter &amp; Gamble calculated their Innovation Growth Gap. There are plenty of techniques to help companies measure both the potential impact of innovation, and the results of their innovation process. Now is the time to get the calculator out – it will help to justify budgets and expand one&#8217;s organizational capacity to innovate.</p>
<p><em>Mark Turrell is the CEO and co-founder of <a href="http://www.imaginatik.com/">Imaginatik</a> plc, a software and services company helping organizations solve their biggest and most important problems using Collective Intelligence, enterprise crowdsourcing and collaborative innovation. Prior to founding Imaginatik, he conducted his doctoral research at Cass Business School in London, studying the diffusion and application of collaborative technologies to business problems, whilst working at Intel. With Imaginatik, he and his team have pioneered many of the fundamental concepts behind innovation management, idea management and Collective Intelligence. Mark advises senior leaders on the practicalities of leveraging these techniques and has worked closely with Imaginatik&#8217;s Global 500 clients including Chevron, Pfizer, Whirlpool, and Xerox. He is a frequent speaker at conferences around the world, such as the World Economic Forum events at Davos and the World Innovation Forum in New York. He maintains links to the academic community and is an Associate Professor at the Hult International School of Management IXL Center. Mark is visionary in his thinking round the power of Collective Intelligence. He is passionately committed to making change on a global scale, and is driving Imaginatik&#8217;s initiative to work with nonprofits and NGOs to tackle world problems, such as water, energy, poverty and waste, spearheading the firm&#8217;s membership of the Clinton Global Initiative. Mark lives between Boston, Berlin and London. He speaks French and German, and enjoys travel and writing.</em></p>
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		<title>Guerra Creativa - Crowdsourcing Latin American Designs!</title>
		<link>http://www.openinnovators.net/guerra-creativa-crowdsourcing-latin-american-designs/</link>
		<comments>http://www.openinnovators.net/guerra-creativa-crowdsourcing-latin-american-designs/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 13:25:11 +0000</pubDate>
		<dc:creator>Philippe De Ridder</dc:creator>
		
		<category><![CDATA[Crowdsourcing]]></category>

		<category><![CDATA[crowdspring]]></category>

		<category><![CDATA[design]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=315</guid>
		<description><![CDATA[  Earlier this week I spoke with the people behind Guerra Creativa, an interesting Latin American crowdsourcing community for design services. I learned why it is a creative community more than a contest website, that logo contests are proven to be most successful, and that the community is growing fast with more than 3.400 creatives [...] ]]></description>
			<content:encoded><![CDATA[<p> Earlier this week I spoke with the people behind <a href="http://en.guerra-creativa.com/"><strong>Guerra Creativa</strong></a>, an interesting Latin American crowdsourcing community for design services. I learned why it is a creative community more than a contest website, that logo contests are proven to be most successful, and that the community is growing fast with more than 3.400 creatives now.</p>
<p><strong>What prompted the idea behind Guerra Creativa? What&#8217;s your vision?</strong></p>
<p>The idea of creating a company like <a href="http://en.guerra-creativa.com/">Guerra Creativa</a> came to us when we realized that thousands of companies are getting started in business, needing to create their logos and websites, but not all of them can afford renowned design studios. We believe in crowdsourcing and that’s why we started Guerra Creativa. It gives everybody the opportunity to have access to a service that provides a large variety of quality designs at a good prize.</p>
<p><strong>What has happened since starting up?</strong></p>
<p>Guerra Creativa has attracted more then 3.400 creatives, who already uploaded more than 11.000 designs! We added a community to our platform and every day we’re working on the improvement of our website.</p>
<p><strong>How do you differentiate from competitors like <a href="http://crowdspring.com">crowdSPRING</a>, <a href="http://99designs.com">99designs</a>&#8230;?</strong></p>
<p>Guerra Creativa offers a world wide community to all our users where they can interact and learn from each other. We are giving every user the power to show the world what they can do, to develop their skills and to have fun, make new friends, and some money. In Guerra Creativa everyone can say what they like, give an opinion or just show their work. We have launched a new section that allows all of our users to get exclusive tutorials, with step-to-step instructions of different techniques and some good advices from our Interactive Creative Director Alberto “Kaiser” Sosa.</p>
<p><em>We are not just a contest website, we are a Creative Community.</em></p>
<p><strong>Which design contests are proven to be most successful? </strong></p>
<p>We have seen lots of different contests in Guerra Creativa since it was launched. Till now the logo contests are the most successful, as they attract a huge number of entries and a great amount of proposals within a short period of time. Besides the logo contests, we also see special requests coming in for T-shirt designs and CD-covers.</p>
<p><strong>What have you learned so far?</strong></p>
<p>We had people starting contests from all over the world, like Argentina, United Kingdom, New Zealand, France, Austria, Brazil, Netherlands, Belgium, United States, China and Spain. The main reason for launching a contest on our website is the great amount of high quality designs for a reasonable price.</p>
<p>Our creatives mostly come from Latin America and for them what counts is the combination of learning, getting in touch with other creatives and finding interesting work opportunities. This drives them to Guerra Creativa everyday!</p>
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		<title>The long road to full open innovation. Part 1: Tales from the golden age of closed innovation</title>
		<link>http://www.openinnovators.net/the-long-road-to-full-open-innovation-a-tongue-in-cheek-history-of-our-favorite-paradigm/</link>
		<comments>http://www.openinnovators.net/the-long-road-to-full-open-innovation-a-tongue-in-cheek-history-of-our-favorite-paradigm/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 14:39:59 +0000</pubDate>
		<dc:creator>Chris Chard</dc:creator>
		
		<category><![CDATA[Open Innovation]]></category>

		<category><![CDATA[development]]></category>

		<category><![CDATA[golden age of closed innovation]]></category>

		<category><![CDATA[history]]></category>

		<category><![CDATA[internal r&amp;d]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=294</guid>
		<description><![CDATA[  A tongue-in-cheek history of our favorite paradigm
This new series offers a not-so-serious history lesson about the difficult birth of open innovation and its little brother crowdsourcing. It is a long story to tell, so we have divided it into five little parts: From the golden age of closed innovation, cash-carrying guinea pigs, Mr. Chesbrough’s [...] ]]></description>
			<content:encoded><![CDATA[<p> <strong>A tongue-in-cheek history of our favorite paradigm</strong><br />
This new series offers a not-so-serious history lesson about the difficult birth of open innovation and its little brother crowdsourcing. It is a long story to tell, so we have divided it into five little parts: From <em>the golden age of closed innovation, cash-carrying guinea pigs, Mr. Chesbrough’s famous thoughts, users to the lead</em> all the way to <em>open innovation to the fullest</em>.<br />
As we hope that you enjoy the ride we also suggest that you look out of the window once in a while to find out how far along the road your company has come.</p>
<p>&#8212;</p>
<p><strong>My company is my castle</strong></p>
<div class="wp-caption alignright" style="width: 261px"><img title="companycastles" src="http://img32.imageshack.us/img32/2903/companyfortressagedsmal.jpg" alt="Castles of Closed Innovation" width="251" height="300" /><p class="wp-caption-text">Castles of Closed Innovation</p></div>
<p>Everyone knows that all companies around the world follow the same old tradition: we build, you buy. All companies, you might ask?<br />
Well, dear reader, follow us back in the mists of the dark 20th century, when it was safe to say that in fact almost all companies in manufacturing came up with their own nifty ideas, transformed them in to terrific products in their own R&amp;D facilities, produced them in their own steaming factories and finally released their products into the wild rivers of the distribution channels. To keep brief: A company was a castle, and it shall be protected with mighty walls built of occult company secrets and frightening patents.</p>
<p><strong>Xerox the Great and other tales</strong><br />
During the rule of the merciless not-invented-here syndrome, companies sought protection from mysterious foreign technologies that would regularly jam their precious printers, mess up their sleek assembly lines and cheat in the beloved KANBAN card trading game.<br />
Just listen to the story Mr. Chesbrough likes to tell: It was back in the days of the golden age, when Xerox the Great was not content producing its own toner, its own copy-machines and its own light bulbs. No, something just didn’t feel right with this odd paper the kingdom had been buying from some silly strangers. Thus, it was decided that it was best to make, not buy, and henceforth only Xerox paper was to be used within the extensive realms of Xerox.</p>
<p>No one dared to question the superiority of proprietary standards or the fact that companies always knew best what their customers want. It was not until the raging battle of the format war was over, while Sony was busy licking its wounds that a few bards would sing of the grave importance of investigating customer needs before going to war with a new product.</p>
<p>As you might have already expected, these days were as golden as they were numbered: the information age began to besiege the corporate fortresses, and as the reinforced masonries fell one by one, the logic of the closed innovation became as outdated as the infamous mullet. Next up, follow the road to the infamous customer labs&#8230;</p>
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		<title>Manage Implementation of Open Innovation Strategy</title>
		<link>http://www.openinnovators.net/manage-implementation-of-open-innovation-strategy/</link>
		<comments>http://www.openinnovators.net/manage-implementation-of-open-innovation-strategy/#comments</comments>
		<pubDate>Fri, 18 Sep 2009 09:46:42 +0000</pubDate>
		<dc:creator>Rob Veldt</dc:creator>
		
		<category><![CDATA[Open Business Models]]></category>

		<category><![CDATA[Open Innovation]]></category>

		<category><![CDATA[Vision]]></category>

		<category><![CDATA[Change]]></category>

		<category><![CDATA[Cocreation]]></category>

		<category><![CDATA[competitive advantage]]></category>

		<category><![CDATA[Crowdsourcing]]></category>

		<category><![CDATA[implementation]]></category>

		<category><![CDATA[innovation]]></category>

		<category><![CDATA[Leadership]]></category>

		<category><![CDATA[OICP]]></category>

		<category><![CDATA[Open Innovation Chess Paradigm]]></category>

		<category><![CDATA[organizational change]]></category>

		<category><![CDATA[Organizational Identity]]></category>

		<category><![CDATA[paradigm]]></category>

		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.openinnovators.net/?p=289</guid>
		<description><![CDATA[  Effective implementation of Open Innovation ambitions implies a complex process of organizational change. An accurate change process from relative closed to a predefined state of opennes. With specific attention to people, operations, policy and culture. A carefully considered incremental approach containing appropriate leadership styles, little manageable steps, concrete budgets, and a crystal clear vision [...] ]]></description>
			<content:encoded><![CDATA[<p> <strong>Effective implementation of Open Innovation ambitions implies a complex process of organizational change. An accurate change process from relative closed to a predefined state of opennes. With specific attention to people, operations, policy and culture. A carefully considered incremental approach containing appropriate leadership styles, little manageable steps, concrete budgets, and a crystal clear vision on where the organization is heading is pivotal to create an open organization with supporting open culture. To capture this essential but complicated set of input for effective use of Open Innovation we will introduce the Open Innovation Chess Paradigm.</strong></p>
<p>Now that both research and business have extensively experimented with and iteratively analyzed the <span style="text-decoration: underline;">execution</span> of Open Innovation, a closer look on how to open-up the organization itself is needed. After all, organizations can’t act open on the outside if they’re not open from the inside. Like described in my previous <a title="Implement Open Innovation Strategy: Focus on Input." href="http://www.openinnovators.net/implement-open-innovation-strategy-focus-on-input" target="_blank">post</a>, the great pitfall of Open Innovation is to reduce the scope of Open Innovation to the output: exploit Open Innovation as a stand-alone project or (marketing) campaign. Once an organization acts open to involve the environment in its innovation process, the organization causes expectations at the environment to be really open through its veins in follow-ups too. Which means no ‘not-invented-here’ syndrome or deathly silence after the environment submitted their effort.</p>
<p><strong>Manage input</strong></p>
<p>This is why becoming an open organization is the first essential step to effective execution of Open Innovation. Becoming an open organization is the input needed to result in the required output: effective execution of the Open Innovation strategy; (intensive) cooperation between the organization and its environment <span style="text-decoration: underline;">including</span> adaptation of contributions from outside the organization. Despite of all the Open Innovation research on the output side of Open Innovation, knowledge and effective approaches to support the input side of Open Innovation is lacking heavily. Strange, since we all know: without input, there is no output.</p>
<p>A systematical approach (model) on how to manage the implementation process of Open Innovation strategy is an important need to bring Open Innovation to the next stage. We need an input-focused approach that guides the organization through the implementation process, which is in fact an enormous change for most organizations. This must contain <span style="text-decoration: underline;">concrete</span> plans of action on the different levels of the (internal) organization in order to create the right circumstances and commitment to implement Open Innovation in a <span style="text-decoration: underline;">transparent</span> and <span style="text-decoration: underline;">predictable</span> way.</p>
<p><strong>Component 1: parallel sub processes</strong></p>
<p>The implementation model covers the full <span style="text-decoration: underline;">impact</span> that Open Innovation has on the (internal) organization. In order to divide the implementation process in logical sub processes which can be managed parallel to each other, we distinguish people, operations, policy, and culture:</p>
<ul>
<li>The <strong>people</strong> process focuses on the impact on involved stakeholders (e.g. learning, networking, incentive structures, etc.).</li>
<li>The <strong>operations</strong> process focuses on how both processes and infrastructure are able to adapt Open Innovation the best (e.g. facilitation of regular knowledge &amp; creativity sharing, web access, job descriptions, etc.).</li>
<li>The <strong>policy</strong> process focuses on identifying bottlenecks in current policies and make adjustments to support Open Innovation effectively (e.g. information policy, IPR-policy, communication policy, social media strategy, etc.).</li>
<li>The <strong>culture</strong> process focuses on communication and creating commitment at involved stakeholders (e.g. trust, openness, self-learning, etc.).</li>
</ul>
<p>Using these ‘parallel’ processes makes it possible to focus (assign distinct responsibilities) and enable the sub processes to leverage each other by synchronizing their timelines.</p>
<p><strong>Component 2: phasing change</strong></p>
<p>At the same time the implementation model anticipates on the incremental structure of the change process and divides the sub processes in little manageable steps which are aligned with the incremental structure of change. As we know for decades the adaptation of change takes at least four phases and we will use this known fact to break down the four sub processes to manageable pieces (Hersey &amp; Blanchard):</p>
<ul>
<li><em>unaware / incapable:</em> the early phase where the organization has to be <span style="text-decoration: underline;">inform</span>ed about the new directions: <strong>telling</strong>;</li>
<li><em>aware / incapable:</em> the phase where the organization will <span style="text-decoration: underline;">try</span> out the new way of working in a save environment in order to gain trust and commitment: <strong>selling</strong>;</li>
<li><em>aware / capable:</em> the phase where the organization will <span style="text-decoration: underline;">use</span> the new way of working actively: <strong>participating</strong>;</li>
<li><em>unaware / capable:</em> the ultimate phase where the organization will actually <span style="text-decoration: underline;">be</span> the new way of working: <strong>delegating</strong>.</li>
</ul>
<p>The logical split between these four incremental phases provides us with manageable subprojects within the four defined sub processes.</p>
<p>The result? We have broken down the complexity of the change process to 16 little manageable pieces. The great advantage is that every little piece can be provided with its own budget and own plan of action, which makes the implementation of Open Innovation transparent and predictable.</p>
<p>The little pieces of this model also break down the absolute chicken / egg situation between the required Open Culture and effective Open Innovation. Breaking the implementation process down it is easier to solve chicken / egg situations using incremental exchange between ‘chicken’ and ‘egg’, since this also breaks down the narrow sense of the chicken &amp; egg relationship to adaptable (manageable) pieces. Divide the process in little steps to reduce the perceived difference and enable involved stakeholders to gain experience and trust in a safe environment. In this incremental way involved parties try and experiment by little steps and implement the Open Innovation strategy together with the aligned open culture bit by bit.</p>
<p><strong>Direction and effective leadership</strong></p>
<p>Using the four sub processes and the four phases of change in the implementation model implies a high level of flexibility. The earlier phases affect the latter ones, while the different sub processes affect each other. A predefined static implementation plan is not feasible and anticipation becomes essential during the implementation process. Like Robert E. Quinn would call it: “the organization has to build the bridge as it walks on it”. To maintain common goals during this complex implementation process, a clear vision from a strong leader becomes pivotal.</p>
<p>In order to keep all activities focused on one common end point during the complex implementation process, the end point must be defined clearly. The definition describes the new Organizational Identity (Albert &amp; Whetten; Ashforth &amp; Mael; Dutton &amp; Dukerich; Empson), which facilitates all involved parties with continuous awareness of who they become and what organizational goals are involved to reach the end point. The Organizational Identity represents the glue and purpose during the longitudinal change processes and corresponds with the clear vision of the transformational leader that’s leading the organizational change towards an open organization.</p>
<p>So, if effective implementation of Open Innovation strategy requires a visionary leader that empowers the organizational members to work fully committed to one common goal, Transformational Leadership (Bass; Aviolo) is a precondition while managing change. The change process needs a leader who oversees the complex matrix structure of sub processes and phases of change. And who is able to adjust his / her leadership styles to the different phases of organizational change. The Transformational leader is a role model that expresses the values of the new Organizational Identity in every phase and is able to align the Organizational Identity with stakeholders, subprojects and budgets.</p>
<p><strong>Open Innovation Chess Paradigm</strong></p>
<p>When we put all above together in one picture, we have constructed the conceptual model of the change process we deal with while implementing Open Innovation Strategy:</p>
<p style="text-align: center;"><img class="aligncenter" title="Conceptual Model OICP" src="http://www.ideavents.com/downloads/OICP_ConceptualModel.jpg" alt="" width="467" height="263" /></p>
<p>This conceptual model contains all important elements of the implementation process. The conceptual model provides overview on the complex matrix structure of (internal) processes progressing along the different phases of change from relatively closed to a predefined state of open organization. It describes the persistent role of the Organizational Identity throughout the change process and the different leadership styles aligned with the subsequent phases of the change process.</p>
<p>The conceptual model is very useful for boardrooms, since it describes the abstract flows of the implementation process. It could be used as an easy speaker’s note while discussing the whole process, but is unfortunately yet not tangible enough to be used as steering wheel while implementing Open Innovation. It’s too abstract for a management tool that must be communicated (and identically understood) throughout all levels of the organization. To make it really suitable for effective management of Open Innovation implementation, it needs to be cut down to the ultimate level of simplicity.</p>
<p><strong>Chess metaphor</strong></p>
<p>To make this theory more tangible for communication, execution and monitoring purposes we will represent this conceptual model along a chess metaphor:</p>
<p style="text-align: center;"><img class="aligncenter" title="Metaphor Open Innovation Chess Paradigm" src="http://www.ideavents.com/downloads/OICP_Metaphor.jpg" alt="" width="394" height="560" /></p>
<p>We suppose everybody is familiar with the basic rules of chess, so we have turned the conceptual model 90 degrees counterclockwise to convert it to a chess game. A game that’s remarkably comparable with Open Innovation implementation, since it’s a strategic game that contains different scenarios, anticipation, clear goals, and simple rules. Further chess includes different pieces (roles) and the game can be analyzed as a collection of little steps.</p>
<p>Let’s use the chess metaphor: Along the four (internal) processes of people, operation, policy, and culture we will play the chess game from a relatively ‘closed’ baseline through four phases of change (info, try, use, and be) towards the ‘open’ end situation. To cut it down to concrete manageable steps we have used the black and white squares of the chess board to represent the collection of concrete steps that have to be taken in order to complete the implementation process.</p>
<p>Finally, from a communication perspective, we have assigned roles (chess pieces) to all leading parts of the paradigm. In this way all involved parties will understand their role in relation to the ‘game’ and the other ‘chess pieces’. These pieces refer to the leading parts as follows:</p>
<ul>
<li>The <strong>King</strong> represents the new <span style="text-decoration: underline;">Organizational Identity</span>, the predefined end point of the change process which will be ‘protected’ by the rest of the chess pieces.</li>
<li>The <strong>Queen</strong> represents a third party <span style="text-decoration: underline;">coach</span>, which is able to guide the organization and the Transformational leader through the implementation process. The third party coach knows the rules of the game, overviews the paradigm, has an objective view on the organization and serves the King.</li>
<li>The <strong>Rooks</strong> represent the <span style="text-decoration: underline;">management</span> and will cover both columns and rows, which corresponds with the structure of the implementation process: per change phase.The management is able to interact with the King (‘castling’), in order to translate the new Organizational Identity to the respective level of execution.</li>
<li>The <strong>Knights</strong> represent the <span style="text-decoration: underline;">Ambassadors</span>. A selection of stakeholders that will be involved early in the implementation process to scout bottlenecks and solve (‘jump over’) hurdles before the rest of the stakeholders confront it.</li>
<li>The <strong>Bishops</strong> represent the rest of the <span style="text-decoration: underline;">stakeholders</span> excluding the employees: suppliers, customers, experts, environment, etc. The existing stakeholders have to ‘keep in the same color’, which means that they must be kept aligned with the changing situation. New stakeholders may arise when the open strategy implies that some internal processes will (partly) be outsourced to parties outside the organization (specialists, customers, crowd, etc.)</li>
<li>The <strong>Pawns</strong> represent the <span style="text-decoration: underline;">employees</span>, probably the most influent role since they can make or break organizational change. In terms of chess: “Pawn is the soul of chess”, the Pawn structure determines the strategy.</li>
</ul>
<p>The Transformational leader plays the chess game and makes sure that all projects stick to their planning and budgets and serve one common goal: fulfilling the new Organizational Identity …of an open organization.</p>
<p>In this way the Open Innovation Chess Paradigm becomes a very useful tool that enables the management to focus on concrete manageable steps (squares) and deal with all consequences separately. Management can assign own budgets and plans of action to these little steps. This will make the implementation process <span style="text-decoration: underline;">transparent</span>, <span style="text-decoration: underline;">predictable</span> and <span style="text-decoration: underline;">measureable</span>. It makes it possible to prepare the implementation process as a set of projects, each with its own scope and own targets. Besides, it’s far easier to gain <span style="text-decoration: underline;">commitment</span> for little steps separately.</p>
<p><strong>Organization implements by itself</strong></p>
<p>With the Open Innovation Chess Paradigm the organization is able to implement its Open Innovation Strategy by itself! In a matter of fact, the organization <span style="text-decoration: underline;">must</span> do it by itself in order to be able to maintain the end situation after the change process. The role of the third party Queen is (‘only’) to coach and guide the organization through the implementation process. Sharing experience, feeding the management with knowledge. keeping overview, and monitoring the progress.</p>
<p>Filling the gap between the available abstract theories on Open Innovation and the need for more concrete approaches on how Open Innovation could be effectively managed, the Open Innovation Chess Paradigm aims to initiate the next step in Open Innovation research. The Open Innovation Chess Paradigm provides more insight on the input of Open Innovation and how to manage the impact on the organization. This will help organizations maximizing the output of Open Innovation, because it structures the input needed for the output: effective Open Innovation!<br />
<em>This post is a follow up of “Implement Open Innovation Strategy: Start Focus on Input”. In the following posts I will elaborate on (1) Change Management, and the role of (2) Organizational Identity and (3) Leadership during the implementation of Open Innovation Strategy.</em></p>
<p><em>Rob Veldt (</em><a href="http://www.linkedin.com/in/robveldt"><em>http://www.linkedin.com/in/robveldt</em></a><em>) is researcher, consultant and public speaker on Open Innovation implementation. Serial entrepreneur and investor; owner and founder of </em><a href="http://www.ideavents.com"><em>www.ideavents.com</em></a><em>, </em><a href="http://www.ThinkTankThursday.com"><em>www.ThinkTankThursday.com</em></a><em> and </em><a href="http://www.Cash4idea.com"><em>www.Cash4idea.com</em></a><em>, among others. Follow Rob at Twitter: </em><a href="http://twitter.com/RobVeldt"><em>@RobVeldt</em></a><em> or email him at </em><a href="mailto:rob.veldt@ideavents.com"><em>rob.veldt@ideavents.com</em></a><em>.</em></p>
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