Organizational Intelligence

Organizational Intelligence eBook

2012-03-31T15:20:00.000+01:00

I have put a draft of my Organizational Intelligence book onto the @LeanPub platform. This is now available in PDF, ePUB and MOBI.

http://leanpub.com/orgintelligence

I'm also hoping to get a draft of my Business Architecture book up soon, but this is going to take a bit longer because of the large number of diagrams.

If you work for a large company and can claim the book on expenses, please consider paying the full price. Otherwise, early readers can get the book for $15, paid via PayPal. LeanPub takes a small cut and I get the rest.

The idea of the LeanPub platform is to provide financial and moral support to authors during the development process. A variable pricing scheme encourages readers to subscribe to a book at an early stage and get full access to the book as it develops. I'm also hoping to get a lot of detailed questions, comments and suggestions.

Many thanks to Tom Graves for introducing me to LeanPub. As he states in his blog on Publishing Tetradian e-Books via LeanPub, there are a few constraints and minor bugs in the platform at present; so if you are thinking of using it, please feel free to talk to Tom or myself.

Organizational Intelligence Workshop Dates 2012

2012-01-01T09:33:00.003Z

We have four dates planned for 2012. Also available as in inhouse (customized) workshop, which can be combined with an assessment of the current state of your organization and the development of an action plan.

1 March 2012
31 May 2012
20 September 2012
22 November 2012

Public courses are at Unicom's offices in Uxbridge, Middlesex. Booking and detailed course description via Unicom. http://unicom.co.uk/orgintelligence

See also comments from previous delegates

Organizational Intelligence Workshop November 24th

2011-10-01T02:44:00.000+01:00

Our next one-day workshop on Organizational Intelligence will be run on November 24th, and will be preceded by a two-day Business Architecture Bootcamp. Location probably West London (location tba). .

Business Architecture Bootcamp, November 22nd-23rd
Organizational Intelligence, November 24th

Workshop recommendations

2011-03-04T17:50:00.000Z

Here are some of the comments from previous workshops

"I found this course to contain a high density of interesting, useful and new ideas from a teacher who has some depth. I would recommend it to people interested in improving their organization."	Tom Gilb teacher author consultant [wikipedia blog @imtomgilb]
"Do you care if your organization is intelligent? If you do and are in UK, attend one of @richardveryard seminars on organizational intelligence."	Carmen A. Medina former CIA Director for the Center for the Study of Intelligence [blog @milouness]
"The workshop was very useful and fits in closely with the work we are developing here particularly in relation to segmentation and customer intelligence."	Paul Johnson Mersey Travel
"The workshop in December was extremely valuable and as a result of the experience I was able to place some of the organisational development issues we're facing at Durham Constabulary into a different context."	Paul Unsworth Durham Constabulary

For future dates and bookings, please visit http://unicom.co.uk/orgintelligence/

OrgIntelligence Presentation at Open Group Conference, May 10th

2011-03-04T17:39:00.001Z

I shall be speaking about organizational intelligence at the Open Group Conference in London on May 10th. note changed date

SCiO Meeting April 11 - No Intelligence Without Feedback

2011-03-02T09:22:00.000Z

There is a SCIO Open Meeting on Monday 11th April 2011 in The Manchester Business School, Harold Hawkins Building - Room 10.02, 10am-4:30pm. Attendance fee is £10 for members and non-members. http://www.scio.org.uk/events

Richard Veryard will be talking on the subject "No Intelligence without Feedback"

One perspective on ‘Organisational Intelligence’ is that it measures the ability of the organisation to manage complexity and be self-aware. Present-day notions of ‘organisational intelligence’ bring together ideas from knowledge management, decision sciences, Operational Research and Cybernetics, including the Viable System Model. One of the key design requirements is to build in a set of feedback loops at different tempi (time based and at different organisational levels) to support goal-directed behaviour and rich organisational learning. In this session, Richard will explore the socio-technical enablers for effective feedback, collaboration and intelligence, with practical examples from large organisations.

The SCiO meeting will also include sessions led by David Train (The nature of Sustainability) and Ian Kendrick (Shaping ‘Storytelling’ as a system craft).

Two Day Workshop EA and OI - April 13/14

2011-03-02T09:15:00.001Z

Our next one-day workshop on Organizational Intelligence will be run on April 14th, and will be preceded by a one-day workshop on Enterprise Architecture. Location Central or West London (location tba). Special rates for those attending both.

Managing Complexity using Enterprise Architecture, April 13th
Organizational Intelligence, April 14th

Evening Talk: February 15

2011-01-28T16:49:00.002Z

Overcoming Organizational Stupidity: Understanding the Requirements of Organizational Intelligence

BCS SPIN Specialist Group
BCS London Office, February 15th 2011
Free of charge to all but places are limited and will be allocated on a first come first served bases. To book online go to www.bcs.org/events/registration.

Abstract

Organizational intelligence is a critical measure of the management capacity of an organization in a demanding competitive environment. Organizational intelligence can be blocked in various ways, including fragmented sociotechnical systems and dysfunctional management. Along with removing these blocks, the intelligence of an organization may be helped by appropriate technologies used in appropriate ways to tackle the inherent complexity of modern business in a dynamic environment. Relevant technologies include business intelligence, event processing, knowledge management, process improvement and social networking.

In his talk, Richard will present his framework for improving the intelligence of your organization and understanding the requirements for sociotechnical change.

Bio

Richard Veryard is well-known as an independent industry analyst. He spent many years working with the CBDI Forum as an expert on SOA and enterprise architecture, and was previously a Senior Member of Technical Staff at Texas Instruments, where he pioneered methods for component-based business, technology change management and business excellence. He runs workshops for Unicom on Organizational Intelligence. http://unicom.co.uk/orgintelligence

Evening Talk: January 10

2010-12-09T08:53:00.006Z

Modelling Intelligence in Complex Organizations

London & South East OR Society
City of London, January 10th 2011

Scroll down for presentation slides.

Synopsis

Organizational Intelligence can be modelled as a set of cognitive loops integrating human, social and machine intelligence within a sociotechnical system or enterprise, and this has been the subject of important research within the OR community, particularly in Japan and Germany. In his talk, Richard Veryard will show how these models provide a useful analytic perspective on business viability and survival, and will discuss the implications of this approach for requirements engineering and organizational change.

Location

In the upstairs bar of Ye Olde Watling, on the corner of Bow Lane and Watling Street. Nearest stations are Mansion House (Bow Lane exit) and Bank (exit 8) for tube, or Cannon Street and City Thameslink for rail. The events are open to all and have a free buffet of sandwiches available afterwards.

Slides

Modelling Intelligence in Complex Organizations

View more presentations from Richard Veryard.

Evening Talk: January 12

2010-11-09T11:18:00.003Z

How Can IT Fix the Problems of Stupid Organizations?

BCS Business Information Systems Specialist Group
BCS London Office, January 12th 2011

Scroll down for presentation slides.

Abstract

The collective intelligence of an organization can be improved by appropriate technologies used in appropriate ways to tackle the inherent complexity of modern business in a dynamic environment. These technologies include business intelligence, event processing, knowledge management, process improvement and social networking. Most large organizations use these technologies, but fail to join them together or use them effectively, so there is a huge missed opportunity here for IT. Ultimately, the value that IT can bring to business is not just from automating clerical tasks and enabling large-scale global operational processes, but from enabling and supporting management processes such as coordination and innovation. Organizational intelligence is a critical measure of the management capacity of an organization in a demanding competitive environment, and IT has a key role in improving organizational intelligence. This talk will provide a roadmap for IT to make a strong contribution to business viability and survival.

Bio

Richard Veryard is well-known as an independent industry analyst. He spent many years working with the CBDI Forum as an expert on SOA and enterprise architecture, and was previously a Senior Member of Technical Staff at Texas Instruments, where he pioneered methods for component-based business, technology change management and business excellence. He has written books on business architecture and data management, and is currently writing a book on organizational intelligence, based on his recent consultancy experience.

Slides

How Can IT Fix the Problems of Stupid Organizations?

View more presentations from Richard Veryard.

Public Workshop: 9th February 2011, London

2010-09-24T08:36:00.012+01:00

Richard Veryard is running another 1-day workshop on Organizational Intelligence in London, aimed at helping organizations to manage ever-increasing levels of business complexity. This workshop is intended for experienced managers, architects and consultants, both line management and in support functions such as HR and IT.

Here are some recommendations from those attending the first workshop in December.

"I found this course to contain a high density of interesting, useful and new ideas from a teacher who has some depth. I would recommend it to people interested in improving their organization."	Tom Gilb teacher author consultant [wikipedia blog @imtomgilb]
"Do you care if your organization is intelligent? If you do and are in UK, attend one of @richardveryard seminars on organizational intelligence."	Carmen A. Medina former CIA Director for the Center for the Study of Intelligence [blog @milouness]

The December workshop included a guest presentation from Maxine Cook of Microsoft, talking about the use of advanced third party intelligence tools within Microsoft's business processes, and Maxine will repeat this presentation in February.

These workshops are being run by the Next Practice Research Initiative in association with Unicom Ltd. Please visit the Unicom website to view full workshop description and to book your place http://unicom.co.uk/orgintelligence.

Cost is £550 plus VAT including lunch and refreshments. Discounts are available to members of affiliated groups, including

Additional dates in April 2011. We are also currently looking to organize events in other cities. Please contact us.

Executive Report - Cutter Consortium

2010-09-24T08:34:00.002+01:00

The Emergence of Organizational Intelligence

by Richard Veryard

Summer 2010

Organizational intelligence is a new way of looking at business improvement and survival, combining the latest management thinking with advanced software technologies to produce highly effective organizations. People and technology have complementary forms of intelligence, and in an intelligent organization these abilities are coordinated and mobilized to the best advantage. This Executive Report by Richard Veryard surveys the six key capabilities of organizational intelligence and shows how a range of organizational and technological innovations each contributes toward the whole framework.

Full report available to Cutter Consortium Resource Center clients only.

Talking Architects April 2010

2010-09-24T08:31:00.001+01:00

Matt Deacon "Talking Architects" with Richard Veryard

Is your organisation intelligent? What makes an organisation smart? What makes them dumb? We all know that what intelligent people are like and it's not necessarily linked to IQ! It's more about their ability to deal with complexity and being able to learn from their mistakes - if they don't we might call them stupid! The same can apply to organisations.

from AIC2010 via Microsoft Channel9

Work in Progress

2010-09-24T08:28:00.001+01:00

There was a chapter on organizational intelligence in my 2001 book on the Component-Based Business, and I am currently expanding this material for a new book. In the meantime, you can find relevant pieces on my various blogs, loosely categorized as follows.

Demanding Change (RSS) for the organizational and leadership challenges
Richard Veryard on Architecture (RSS) for the architectural issues
Richard Veryard on Computing (RSS) for the technological opportunities and challenges

Presentations

2010-09-23T02:33:00.003+01:00

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