About Pimlico Plumbers

Pimlico started out as a one-man band after the founder completed their apprenticeship with a second-hand van and a bag of tools solely serving the Pimlico area.

An increasing amount of work came from the recommendations of Pimlico Properties, a local estate agent in Sussex Street, who eventually offered Pimlico a small, dimly lit room in their basement as their first business premises. The ambition was to change the public perception of plumbing and build a reputation.

The end of the 90’s saw the business outgrowing Lambeth Road. Sights were set for something bigger, better and more complete: thus enter Sail Street.

Completely refitted with a high-tech call centre, multiple levels of office space, a vehicle wash bay and workshop, a state of the art gym, and a roof terrace. Sail Street has possibly become the biggest operation of a service company in London.

Buster was hired back in 2004 at the ripe age of 98 and became a publicity whirlwind.

After celebrating his 100th birthday at Pimlico, Buster went on to run the London Marathon in 2008 aged 101, making him the oldest person to complete the marathon. Among his later life achievements, Buster featured in a US film ‘How to Live Forever’ and had his own beer made ‘Buster Beers’.

Paving the way to breaking the stereotypical mould of the plumber and helping to diversify the industry, we actively went on the search for suitable female candidates.

The introduction of the female plumber brought a new dimension to the business, allowing customers more choice which was especially appreciated by mums and the elderly.

From the very start, we advocated apprenticeships. Placements provide real life work experience, and candidates gain recognised qualifications.

Paving the way for a new generation of tradespeople and office staff, Pimlico’s training scheme has grown from strength to strength.

Our rapid expansion continued with the arrival of our 250th van. Breaking tradition from blue and red livery, this van received blue and gold treatment to celebrate the milestone, along with the number plate VAN250.

Having recruited 50 tradespeople in the final three months and investing £500,000 in new vehicles, Pimlico were set to match the ever-increasing demand for their services.

In 2021 Pimlico joined the Neighbourly family of brands; with both organisations focused on delivering the best possible customer experience, Pimlico was confident that this next step would enable them to help even more people.

Speaking on the news, Neighbourly commented, “Pimlico Plumbers wide array of trade services, as well as its exceptional customer care, perfectly align with Neighbourly’s purpose, which is to build an extensive service community known for providing excellent experiences”.