Process Breakdown Podcast (audio)

How JJC Law Leveraged Procedures to Create a Superior Work Culture

Tue, 21 Oct 2025 22:09:23 +0000

Last Updated on October 22, 2025 by Owen McGab Enaohwo The founding attorney of JJC Law, Jeffrey Green, was passionate about helping people with accidental injuries resulting from negligence when he established his own practice nine years ago. He aimed to build a strong team with the right tools to deliver top-quality work. In a […]

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How SweetProcess Positioned Market JD for 8x Growth

Sat, 04 Oct 2025 12:22:47 +0000

Last Updated on October 6, 2025 by Owen McGab Enaohwo At a Glance: The Impact of SweetProcess on Market JD Rafi Arbel, President of Market JD Market JD’s Journey to Discovering SweetProcess When Market JD was created, it wasn’t just another marketing agency. It was born out of a real problem that needed to be […]

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How Profinium Bank Overcame Operational Bottlenecks Spanning Over a Century Through Effective Documentation

Thu, 25 Sep 2025 22:13:16 +0000

Last Updated on September 30, 2025 by Owen McGab Enaohwo The inability of a business to operate optimally due to the absence of certain employees is a significant red flag. Jeremiah Gaul, president of digital banking and mortgage at Profinium Bank, encountered this issue when he joined the company several years ago. To reduce the […]

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How 2050 Partners Doubled Its Size With SweetProcess

Sat, 02 Aug 2025 20:43:54 +0000

Last Updated on August 2, 2025 by Owen McGab Enaohwo The Impact of Implementing SweetProcess at a Glance Get the same or even better results for your business. Take the first step by signing up for a free trial now, no credit card required. Want to hear Ted Pope’s whole story? Listen to the full […]

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How Consortium Private Wealth Resolved Decades of Tribal Knowledge by Streamlining Its Operations

Sat, 02 Aug 2025 20:41:39 +0000

Last Updated on August 2, 2025 by Owen McGab Enaohwo A single decision can have a profound impact on a business. Robert Goudie, the founder of Consortium Private Wealth, struggled to manage his business processes in Microsoft Word. The documents were clunky, disorganized, and difficult to update due to the system’s limited features. This hindered […]

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How Neave Group Outdoor Solutions Doubled in Size and Increased Their Effectiveness by Documenting and Implementing Better Systems

Wed, 04 Jun 2025 21:10:15 +0000

Last Updated on June 4, 2025 by Owen McGab Enaohwo Summary: Neave Group Outdoor Solutions operates both in a B2C and B2B capacity and has 125 full-time employees. They create spaces for people to enjoy and entertain, use for parties, and elevate the lifestyle of their clients. For commercial clients, they offer landscape maintenance, snow […]

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How the Business Success Consulting Group Helps Business Owners Achieve Their Dreams of Freedom and Peace of Mind.

Wed, 04 Jun 2025 21:09:12 +0000

Last Updated on July 8, 2025 by Owen McGab Enaohwo Summary: Business Success Consulting Group is a B2B consultancy dedicated to identifying, creating, documenting and implementing processes, procedures, and policies for companies across a variety of industries. They help clients improve profitability and efficiency, get teams on the same page, train effectively, and reduce employee […]

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How ClickFunnels Braved the Storm of a Hyper-Growth Phase.

Wed, 04 Jun 2025 21:08:19 +0000

Last Updated on June 4, 2025 by Owen McGab Enaohwo Summary: ClickFunnels makes it simple for any entrepreneur to build their own marketing funnels in just minutes. It is primarily a B2C company with some leanings toward B2B. They have 350 full-time employees. They also help entrepreneurs set up their websites and sales funnels to […]

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How DFK Hirn Newey Conquered the Chaos of Technological Overload.

Wed, 04 Jun 2025 21:07:28 +0000

Last Updated on June 4, 2025 by Owen McGab Enaohwo Summary: DFK Hirn Newey is a B2B company with 30 full-time employees in the financial and professional services space. This accounting firm is made up of consultants and business advisors who help solve the varied issues related to accounting, taxation, and information technology their customers […]

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How The Life Coach School Solved Their Employee Onboarding and Training Woes.

Wed, 04 Jun 2025 21:04:00 +0000

Last Updated on June 4, 2025 by Owen McGab Enaohwo Summary: The Life Coach School is a B2C company with 12 full-time employees in the personal development space. They offer a monthly membership program that teaches clients how to coach themselves, manage their minds, and control their thoughts to create the results they want in […]

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How Awesome Dynamic Cut Down on Their Onboarding and Training Time by 50%.

Wed, 04 Jun 2025 21:03:08 +0000

Last Updated on June 4, 2025 by Owen McGab Enaohwo Summary: Awesome Dynamic is a B2B eCommerce consulting company with 20 full-time employees. They are an Amazon consulting agency that helps clients understand how to sell on the Amazon platform. They work with businesses of all sizes and manage their Seller Central and Vendor Central […]

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How Wistar Group tamed the chaos of flawed processes and saved $87,000.

Wed, 04 Jun 2025 21:02:00 +0000

Last Updated on June 4, 2025 by Owen McGab Enaohwo Summary: Wistar Group is a property management company in the B2C and B2B space, dedicated to the efficient management of maintenance and work tickets. Anequim is a subsidiary of Wistar Group and is a B2B company offering back-office support for other property management companies. Combined, […]

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How Simple Solutions cut the costs of constant mistakes and improved its service quality.

Wed, 04 Jun 2025 21:00:53 +0000

Last Updated on June 4, 2025 by Owen McGab Enaohwo Summary: Simple Solutions is a B2B consulting company that helps its clients in manufacturing, retail, and distribution improve their planning and scheduling processes in production and inventory management. Based out of Colombia, the company has 13 employees. With clients in Paraguay and Ecuador, their goal […]

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How Liston Newton Advisory streamlined its procedures and policies with SweetProcess to tame organization chaos.

Wed, 04 Jun 2025 20:59:57 +0000

Last Updated on June 4, 2025 by Owen McGab Enaohwo Summary: Liston Newton Advisory is a B2B financial service and accounting practice helping business owners grow and scale their companies by educating and advising them – backend accounting, payroll, taxes, and so on. They have 30 employees with six offices across Australia, the Philippines, and […]

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How the Emazing Group drastically cut down on hiring and training costs by using SweetProcess.

Wed, 04 Jun 2025 20:57:52 +0000

Last Updated on June 4, 2025 by Owen McGab Enaohwo Summary: The Emazing Group prides itself in powering self-expression through their apparel. Whether you’re a gamer or EDM raver, they want you to feel like a million bucks expressing who you are at the events you go to. The Emazing Group operates as a B2C […]

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How GDL Systems Obtained Consistent Service Delivery With Effective Documentation

Thu, 29 May 2025 02:36:15 +0000

Last Updated on May 28, 2025 by Owen McGab Enaohwo Having envisioned growing your business for so long, it can be disheartening when the moment you’ve been waiting for finally arrives, only to realize that you weren’t fully prepared. Juan Pablo Roscoe, co-founder and CEO of GDL Systems, faced this challenge as he attempted to […]

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How Interview Valet Solidified Its Workforce for Growth With a Centralized Knowledge Base

Thu, 29 May 2025 02:34:39 +0000

Last Updated on May 28, 2025 by Owen McGab Enaohwo The founder and chief evangelist officer at Interview Valet, a podcast interview marketing service, Tom Schwab, helps businesses get featured in podcast interviews to reach their target audience. Managing the podcast interviews from start to finish involves many moving pieces, and things could easily slip […]

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How Lawvex Empowered Its Employees for Growth by Creating a Centralized Knowledge Base

Wed, 21 May 2025 16:14:05 +0000

Last Updated on May 21, 2025 by Owen McGab Enaohwo Gary Winter and Tisha English share a common interest in enhancing the operations at Lawvex, a full-service trust and estate law firm. Gary and Tisha, the Managing Attorney and Chief Operating Officer, respectively, were no strangers to implementing technology in their organization. But the basic […]

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How CloudTech24 Strengthened Its Workforce With Effective Documentation

Thu, 15 May 2025 18:40:37 +0000

Last Updated on July 10, 2025 by Owen McGab Enaohwo Andrew Dale is the technical director at CloudTech24, a managed IT services provider. He ensures that organizations get the utmost value from outsourcing their IT needs to his team so they can focus on the fine details of running their businesses. The services Andrew and […]

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How Mesquite Chiropractic & Injury Eliminated Decades of Inefficiencies in Months With Effective Documentation

Fri, 09 May 2025 20:26:09 +0000

Last Updated on May 14, 2025 by Owen McGab Enaohwo Amber Lehmann, co-owner and manager of Mesquite Chiropractic & Injury, spent over two decades manually documenting procedures within her practice. She struggled to single-handedly train new employees from scratch whenever experienced staff resigned, due to the absence of proper documentation. Determined to improve business operations, […]

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Building Effective Teams in a Competitive Market

Sun, 09 Oct 2022 05:14:13 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo There’s no limit to what an organization can achieve with the right people. As the chief operating officer at City Year, a nonprofit, Dr. John Tupponce accomplishes the organization’s goals by cultivating an inclusive team culture. In this episode of the Process Breakdown Podcast, Dr. […]

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Aligning Your Team With Your Organization’s Core Values for Sustainable Growth

Tue, 05 Jul 2022 14:47:26 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo People are an essential asset of any business. How you manage them determines your organization’s outcome. As the chief operating officer (COO) at Caresyntax, a surgical healthcare software and data solutions provider, Tim Lantz implements an operational framework that prioritizes his team and aligns them […]

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Creating a Standard Framework for Remote Team Success

Tue, 05 Jul 2022 14:19:08 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Transitioning from his role as the chief executive officer to the chief operating officer at thoughtbot, a software design and development agency, Chad Pytel enhances the organization’s operations across its remote locations by streamlining its workflow and providing the teams with the tools they need […]

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Growing Your Business With Relevant Feedback

Tue, 05 Jul 2022 13:32:08 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Feedback helps in creating better products and services. But if you aren’t careful, you might waste time and resources implementing misaligned feedback. As the chief operating officer at Rhumbix, a construction software platform, Drew DeWalt adopts a systematic approach to developing products that resonate with […]

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Scaling Your Business With Effective Documentation

Tue, 05 Jul 2022 13:05:34 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Effective documentation gives businesses a clear blueprint for operations. As the chief operating officer at Bitcoin IRA, a financial services platform, Chris Kline implemented regulatory standards and scaled up operations in the organization by documenting their processes. Chris Kline is the guest in this episode […]

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Emerging Into New Markets With Results-Driven Strategies

Tue, 05 Jul 2022 03:36:10 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo The quality of your team can either make or break your business expansion. Coming on board as a chief operating officer at Localize, a real estate tech-focused company, Omer Granot was saddled with the responsibility of expanding the organization from its base in Israel to […]

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Debottlenecking Processes for Improved Operations

Tue, 05 Jul 2022 02:36:52 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Continuous improvement is the pathway to sustainable business growth. As the chief operating officer at dscout, a consumer-insight company, Chip Hardt sets the pace for continuous improvement by creating systems for eliminating waste. He explains how each project depends on the next and taking the […]

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Managing Employee Needs for Improved Business Operations

Tue, 05 Jul 2022 02:09:45 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo As the regional director of operations at Castle Group, Ryan Johnson understands the relationship between employee motivation and customer satisfaction. He prioritizes the well-being of his team members so they can deliver their best. Ryan Johnson is the guest in this episode of the Process […]

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Driving Success via a Collective Team Effort

Tue, 05 Jul 2022 01:28:39 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Success in business is most achievable when the entire team is on the same page. Doubling as co-founder and chief operating officer at DrChrono, a healthcare software provider, Daniel Kivatinos understood that he needed the cooperation of his team members to achieve the organization’s goals. […]

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Developing a Customer Service–Conscious Team for High Performance

Tue, 10 May 2022 17:19:37 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Effective customer service is a collective effort of every employee. Rajaa El Oualidi brings her wealth of experience in customer service to the table as a senior director of operations at UDR, a real estate investment trust (REIT) company. She created a system that requires […]

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Building Customer Trust With Effective Problem Solving Skills

Tue, 10 May 2022 01:26:25 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo As the chief operating officer and founding member at Flyhomes, a real estate agency, Ryan Dibble adopts a customer-centric approach in his operations with an emphasis on effective problem-solving. Ryan is the guest in this episode of the Process Breakdown Podcast. He shares his experience […]

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Increasing Business Profits With Sales-Driven Operations

Mon, 09 May 2022 21:51:10 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Gaps in an organization’s operations reflect in its sales and lead to low revenues. As the director of operations at Corvia, a payment solutions provider, Carlos Amaya streamlines the organization’s operations and offers strong support to the sales team for higher efficiency and increased revenue […]

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How to Identify and Develop Competent Leaders Among Your Team

Mon, 09 May 2022 21:16:14 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Employee motivation acts as a driving force for an organization’s success. As the hospital administrator at Arkansas Children’s Northwest, AnneMarie Witecki implements processes that enhance employee motivation and measure employee performance objectively. AnneMarie Witecki is the guest in this episode of the Process Breakdown Podcast. […]

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Overcoming Crises With Team Engagement and Motivation

Thu, 05 May 2022 22:47:16 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo A motivated and devoted team is the best arsenal for managing and conquering a crisis. As the chief operating officer at Rady Children’s Hospital, Dr. Nicholas Holmes manages the organization’s operations with a people-centric approach for collective success. Dr. Nicholas is the guest in this […]

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Improving the Customer Experience With the Right Processes

Thu, 05 May 2022 03:37:17 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo A great customer experience builds trust and loyalty for long-term engagement. As the chief operating officer at Zenefits, a workflow software, Isaac Vaughn implemented processes to continuously improve the customer experience for maximum satisfaction. Isaac Vaughn is the guest in this episode of the Process […]

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Scaling Your Operations Systematically for Optimal Performance

Thu, 05 May 2022 02:52:30 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Scaling business operations is counterproductive without the right systems and resources. The chief operating officer at ThriveDX, Rohit Sharma, adopts a systematic approach to scaling the organization’s operations effectively. Rohit Sharma is the guest in this episode of the Process Breakdown Podcast. He speaks with […]

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Building a Conducive Environment for Collective Success

Tue, 03 May 2022 22:49:12 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Making a career shift from the public sector to the private sector, Mike McCarthy finds that trust is a constant variable for success. As the chief financial and chief operating officer at Northern Essex Community College, he creates a conducive environment and implements the right […]

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How All Residential Real Estate Built a More Efficient Workforce by Streamlining Its Operations

Sat, 30 Apr 2022 05:12:00 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo As the managing director at All Residential Real Estate, Perry Beebe is committed to offering his clients the best property management services. The constant changes in the real estate industry call for regular updates to the business process. However, the paper-based checklists on the ground […]

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Creating a Strong Employee Support System for a Successful Business

Sat, 30 Apr 2022 04:40:23 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Are you confident in your team’s ability to deliver great results on the job? Empowering team members with the right knowledge and equipment enhances their competence. As the chief operating officer at Jumpstart, Jennifer Templeman engages with prospective employees right from the hiring stage to […]

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Onboarding New Employees Remotely With Purposeful Virtual Interactions

Sat, 30 Apr 2022 04:14:09 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Onboarding new employees remotely is challenging for many organizations due to the absence of physical and in-person interactions. As the chief operating officer at Portfolio Creative, a staffing and recruiting agency, Kristen Harris breaks the barrier of non-physical interactions in the remote onboarding process by […]

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How Thimbleberry Financial Improved Its Employee Onboarding With Effective Documentation

Sat, 30 Apr 2022 00:34:04 +0000

Last Updated on July 10, 2025 by Owen McGab Enaohwo As president and financial advisor at Thimbleberry Financial, Amy Walls leads a team of financial experts who help clients manage and grow their money for a purpose. Having standard processes is integral to an organization’s success. So Amy created business processes in Microsoft Word documents […]

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How CFO Services Group Overcame Tribal Knowledge With Effective Documentation

Fri, 29 Apr 2022 17:31:48 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Manny Cosme is the president and chief executive officer of CFO Services Group, a management accounting firm. Part of his responsibilities is to help small businesses streamline their bookkeeping and accounting needs. Doing these tasks was easier in the early stage of the business. But […]

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Creating a Positive Work Culture to Promote Employee Retention

Fri, 29 Apr 2022 16:56:04 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo A high level of staff retention enhances an organization’s capacity to accomplish its goals. As a hospitality business consultant, Natalie DiBattista helps businesses to resolve the biggest challenge of staff retention in the industry. Natalie DiBattista is the guest in this episode of the Process […]

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Building a Culture of Innovation for Success

Fri, 29 Apr 2022 11:58:48 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo The culture of “staying in your lane” deprives people of the opportunity to reach their full potential. As a business leader, David Brownlee avoids playing it safe by charging his team members to push themselves to greater heights in their work. His leadership style of […]

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How Preferred Home Services Scaled up by Streamlining Its Operations

Thu, 28 Apr 2022 22:53:26 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo As the marketing and customer experience director at Preferred Home Services, Katie Sullivan’s top priority is to create repeatable valuable experiences for their customers. Featured on the Inc 5000 list in the past three years, streamlining the organization’s operations was essential to managing its fast […]

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Cultivating a Collaborative Culture to Achieve Common Goals

Wed, 06 Apr 2022 07:45:35 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Organizational goals are more attainable when teams work together in one accord. As the chief operating officer at Frontpoint, a do-it-yourself home security system, Derek Carder set up systems to foster collaboration and prevent the formation of silos within the team. He adopted a servant […]

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Cultivating a Collaborative Culture in Your Team for Greater Success

Wed, 06 Apr 2022 04:34:41 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Is your organization leveraging collaboration for success? After joining a team of nine partners at AO, a full-service architectural services firm, Brendan Farrell’s top priority was to synchronize the organization’s operations. He created opportunities for the partners to combine their expertise through effective collaborations toward […]

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Driving Digital Transformation With a Data-Forward Approach

Tue, 05 Apr 2022 16:52:32 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Are you running your business based on data or assumptions? A business that isn’t data-driven is vulnerable to risks. As the head of operations analytics at Calpine, an integrated energy company, Rajeev Aluru streamlines the organization’s business operations from a data-driven perspective to prevent risks […]

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Cultivating a Culture of Consistency in Operations for Continuous Improvement

Tue, 05 Apr 2022 15:45:23 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo The ability of medium- to large-size businesses to synchronize their operations gives them a competitive edge. As the chief operating officer at Studio Movie Grill, an experiential theater dining company, Brian Hood maintains operational consistency across the organization’s 21 locations. Having the entire team on […]

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Cultivating Healthy Relationships in Your Team for Collective Success

Fri, 01 Apr 2022 07:29:42 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo What are your employees saying about your organization? As director of operations at LCS, Jacob Harder understood that people are the greatest assets of any business. So, he created systems to help his team members be more efficient at their jobs and share their opinions […]

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Learn to Pivot From a Founder-Led Organization to a Mission-Led Organization

Thu, 31 Mar 2022 07:07:00 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo A business built around its founder suffers sustainability and longevity issues in the founder’s absence. As the chief operating officer at ARHomes, Don Whetro had to create systems for the business to thrive after the passing of its founder, Art Rutenberg. Don Whetro is the […]

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The Impact of Servant Leadership on Business Growth and Development

Wed, 09 Mar 2022 06:07:30 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Are your team members making the most of their strengths in their roles? Having worked with people for more than 20 years in his career, Luis Mar Silva understands that people are at their best when they execute roles based on their strengths. As the […]

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Emerge From Stealth Mode by Streamlining Your Startup’s Operations

Wed, 09 Mar 2022 05:30:50 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Is your business ready to step into the spotlight? Having successfully launched two startups, Huzefa Olia understood the importance of laying a good foundation for a business. As the chief operating officer at 1Kosmos, a digital identity management company, he built an efficient team and […]

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Building Competent Teams With Effective Strategies and Systems

Wed, 09 Mar 2022 05:07:42 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo The ability to prioritize and automate tasks helps businesses focus on their core goals for success. As the president and chief operating officer (COO) at Perfect Snacks, a food business that specializes in refrigerated protein snacks, Elizabeth Carter drives growth by aligning the organization’s operations […]

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How Belvidere Community School District Trained a More Efficient Staff With Effective Business Process Documentation

Tue, 01 Mar 2022 21:32:32 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Sarah Brenner is the director of quality assurance at Belvidere Community Unit School District 100. Upon taking the role, Sarah had the mandate to streamline the company’s operations. Part of that mandate was to make information easily accessible to stakeholders, especially the parents and guardians […]

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How Benchmark Wealth Management Streamlined Its Operations With the Right Process Documentation Software

Tue, 01 Mar 2022 19:27:33 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Branch operations manager Sarah Beach and certified financial planner Elian Levatino are part of the leadership team at Benchmark Wealth Management, a financial advising firm. With a strong team of financial experts, the organization was growing at lightning speed using a team-based approach to financial […]

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Understanding the Customer’s Priorities for Better Satisfaction

Mon, 28 Feb 2022 22:44:09 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo What are the most important things to customers? Answering this question effectively is the best way to provide customer satisfaction. As general manager and chief operating officer at Uncommon Goods, Brian O’Connor built a customer-centric system to drive growth. He’s constantly implementing new strategies to […]

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Increasing Team Performance With Incentives

Mon, 28 Feb 2022 21:35:32 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Employees sometimes need more than their take-home pay to go the extra mile in accomplishing organizational goals. As the chief operating officer at NinjaHoldings, a digital lending platform, Jack Snitkovsky doesn’t only streamline the organization’s operations. He also enhances employee engagement. He set up processes […]

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Positioning Your Startup for Sustainable Growth

Mon, 28 Feb 2022 20:18:27 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo The formative years of a business can either make or break it. As head of growth at LULA, Rafi Benzaquen channels his expertise in business operations to establish a strong growth framework for the early-stage intertech startup. From building an efficient team to identifying the […]

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Prioritizing Character Over Experience for Sustainable Growth

Mon, 28 Feb 2022 14:07:50 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Does your team have the right values to successfully navigate change? Having served in the military, Dave Davies understands that there’s no limit to what a team can achieve with a positive attitude. As the chief operations officer at Force Management, he prioritized the character […]

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Growing Your Team With a Servant Leadership Style

Mon, 28 Feb 2022 13:40:50 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Leading large and diverse teams spread across the United States is challenging. Servant leadership sets a precedent for the entire organization. As the chief operating officer at Versa Integrity Group, a fast-growing asset integrity management company, Anthony Chaney is responsible for about 1,000 employees and […]

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Streamlining Marketing Operations for Successful Product Launch

Mon, 28 Feb 2022 12:47:29 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Launching new products into the market can be a challenging process, with competitors employing every marketing strategy possible to keep new entrants at bay. Carleen Pan makes complex marketing issues look easy with her problem-solving skills. Joining the team at VIDERI, she helped the organization […]

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Minimizing Human Error With Custom Software for Higher Efficiency

Mon, 28 Feb 2022 12:03:26 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Have you empowered your team with the right tools to excel in their jobs? Adopting effective workflow tools is necessary to thrive in a competitive market. As the chief operating officer at How To MANAGE a Small Law Firm, Alejandra Leibovich was adamant about not […]

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Securing Your Assets With Effective Physical and Digital Risk Management

Mon, 28 Feb 2022 11:33:06 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo A global economy calls for an inclusive security framework beyond the physical environments of a single workplace or nation to mitigate risks. Both physical and digital threats have continued to increase, and there is a need to develop a comprehensive security standard. From serving as […]

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Cultivating a Positive Culture for Sustainable Growth

Mon, 28 Feb 2022 05:08:58 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Managing a medical practice successfully requires a strong support system. As the chief operating officer at Associates for Women’s Medicine, Dana Karanik combines her nursing and business experience to build the ideal team and system for scaling the organization. She ensures the safety of the […]

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Aligning Your Team With Your Business Goals for Sustainable Growth

Sun, 27 Feb 2022 15:50:36 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo The restaurant industry was one of the industries most impacted by the COVID-19 pandemic. As the chief operations officer at Bottleneck Management, Mark Gray was saddled with the responsibility of keeping the business intact during the pandemic. In this episode of the Process Breakdown Podcast, […]

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Implementing Effective Communication Processes in a Major Crisis

Sun, 27 Feb 2022 14:58:20 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Driven by a passion to administer care, Richard Mabe earned a nursing license and found his niche in operations while working at Waltonwood Senior Living. As regional director of operations at Waltonwood Senior Living, Richard successfully managed the communication chain at the organization during the […]

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Building Your Team From a Cultural Perspective for Success

Sun, 27 Feb 2022 12:20:54 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Starting his career as an entry-level logistics consultant in 2016, Josh Brawley has risen to the position of chief operating officer of FWF (previously Fifth Wheel Freight) through hard work and dedication. As a leader managing a diverse team, Josh understands that people are the […]

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Leading Your Team Through a Major Operational Change

Sun, 27 Feb 2022 11:43:07 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo “If it’s not broken, don’t fix it.” The ability of business leaders to question such standards in improving their systems is a gamechanger in business operations. As the director of operations and database systems at Xtime, Hanan led the organization in their migration to Amazon […]

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Building an Efficient Project Management Team for Operational Excellence

Sun, 27 Feb 2022 11:02:28 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo The success of a project hinges on the contributions of the team. As director of operations and project management at Ten35, a marketing agency, Janna Retzler built a project management team from scratch to enhance the organization’s operations. She accomplished this task despite the constraints […]

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How to Scale the Culture of Your Organization as It Grows

Sun, 27 Feb 2022 10:12:30 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Do your employees resonate with the values of your organization? Staying true to its value of being real, Widerfunnel creates an enabling environment for team members to tell their truth and be confident in their abilities. The host of the Process Breakdown Podcast, Dr. Jeremy […]

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Empowering Your Team With Purpose-Driven Processes and Procedures

Sun, 27 Feb 2022 06:08:06 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Business processes and procedures are most effective when they align with your organization’s purpose. Not only do they enhance your operations, but they also help you take steps to accomplish your goals. The host of the Process Breakdown Podcast, Dr. Jeremy Weisz welcomes his guest […]

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How to Scale Your Business in Response to High Demand Opportunities

Sun, 27 Feb 2022 05:18:46 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Is your business positioned for its much-needed scaling? The emergence of the COVID-19 pandemic created a surge in demand for video communication platforms like BigMarker. As chief operating officer (COO) and head of product, Justin Brown had to come up with innovative ways to manage […]

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How Independent Retirement Improved Its Operations With Effective Process Documentation for Growth

Fri, 25 Feb 2022 16:46:31 +0000

Last Updated on December 9, 2024 by Owen McGab Enaohwo Eric Burnside is the vice president and director of business development at Independent Retirement, a family-owned and operated third-party administration firm in Portland, Oregon. As a small business, one of the goals of the team at Independent Retirement was to double their client base over […]

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How Rise25 Organized Its Workflow With Effective Business Process Documentation

Wed, 23 Feb 2022 08:19:56 +0000

Last Updated on February 26, 2025 by Owen McGab Enaohwo As a co-founder at Rise25, Dr. Jeremy Weisz connects businesses to their clients to build life-changing relationships by using effective podcast and content marketing strategies detailed in their Dream 100 ROI strategy. A lot of work goes on in the background to launch and manage […]

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Days of Inventory on Hand: A Successful Inventory Management Strategy

Fri, 12 Nov 2021 10:04:16 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Managing your inventory effectively is a prerequisite for a successful business operation. Servicing about 130,000 subscribers and processing about 7,000 orders daily, Hunt a Killer adopted the days of inventory on hand (DOH) metric to keep its operations in order. On this episode of the […]

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From Third-Grade Teacher and Middle-School Principal To Efficient COO

Fri, 05 Nov 2021 07:54:33 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Today’s experiences are precedents for future opportunities. From the classroom as a third-grade teacher, Keith Westman became a middle-school principal and then rose to the position of COO. His interactions with students and teachers make him well-grounded in managing the operations of his organization efficiently. […]

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How to Align Your Team With Your Business Goals for Success

Fri, 05 Nov 2021 02:14:11 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Are you struggling with achieving your business goals? If so, you may need to evaluate the efficiency and structure of your operations team. Aligning your team with your vision and using the right tools helps you enhance your business operations by identifying opportunities, mitigating risks, […]

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How pLink Leadership Eliminated Fear Among Its Employees With a Strong Knowledge Base

Sun, 24 Oct 2021 13:01:07 +0000

Last Updated on January 8, 2025 by Owen McGab Enaohwo CEO Gretchen Pisano and Chief Design Officer Jennifer Schneider at pLink Leadership are passionate about helping businesses accelerate their growth. As a fully virtual company with team members across the United States, pLink Leadership relied on having everyone operate with the same processes to maintain […]

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How MiPA is Scaling up With Streamlined Business Processes

Sat, 23 Oct 2021 15:11:37 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo The owner of MiPA, Emma Mills, is dedicated to helping business owners and entrepreneurs focus on growing their businesses. She and her team handle the back-and-forth communications between business owners and their customers that normally take time. To help businesses stay focused, Emma and her […]

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How TechQuarters Overcame Tribal Knowledge By Creating Effective Business Processes and Procedures

Sun, 10 Oct 2021 13:16:08 +0000

Last Updated on December 9, 2024 by Owen McGab Enaohwo TechQuarters’ CEO Chris Dunning and Operations Director Mark O’Dell are committed to helping small- to medium-sized businesses leverage opportunities in the cloud. With over a decade of experience under their belts, they have mastered the art of planning, moving, supporting and training users as they […]

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How Turkstra Lumber Supercharged Its Employees’ Efficiency by Creating Seamless Business Processes

Sat, 17 Jul 2021 10:16:21 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Business Intelligence & Lean Six Sigma Champion at Turkstra Lumber, Jamie Ramsden, prioritizes keeping the organization’s operations running smoothly. As far as job expertise was concerned, Jamie and his team were up to the task. But working in an industry that isn’t “leading edge” in […]

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Impact Business Sales by Simplifying Processes and Integrating Culture

Sat, 17 Jul 2021 05:03:09 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Fresh perspective, new look, or external feedback on things is always good. On this episode of the Process Breakdown Podcast, guest speaker Mr. Rhys Green and host John Corcoran discuss how looking with a fresh perspective can transform things. They recapped Mr. Green’s time at […]

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The Relevance of Experts in a Technologically Evolving World

Sun, 11 Jul 2021 09:05:47 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo One who specializes in a craft to a point of excellence at executing that craft is labeled an expert. Time and devotion are what it takes to become an expert. In these times of technology and automation, experts may seem to not be much of […]

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Reasons Strategic Planning Processes Fail and How You Can Avoid It

Tue, 15 Jun 2021 01:51:11 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Strategic planning is the identification and achievement of long-term overall aims and interests. Unfortunately, most businesses fail to achieve their set goals when certain factors of strategic planning aren’t handled properly. On today’s episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, the guest […]

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Empowering Your Team by Creating an Open, Positive and Transparent Work Culture

Tue, 01 Jun 2021 10:45:40 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Transforming teams and building new processes efficiently requires creativity, buy-in, and honest feedback from all stakeholders. One way to cultivate such an open and supportive work culture is to create and support mentorship in your organization. Kristin Ashcraft, COO at Genome Medical, talks about this […]

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Ready to Sell? Here is How to Maximize Your Profits

Tue, 01 Jun 2021 09:59:50 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo In today’s episode of the Process Breakdown Podcast, the author of the book Exit Rich: The 6 P Method to Sell Your Business for Huge Profit, Michelle Seiler Tucker talks about the steps that should be taken when owners of brands/businesses are ready to retire […]

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Streamlining the Onboarding Process and Building a Tightly Incorporated Team

Mon, 31 May 2021 09:03:08 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo You shouldn’t hire just anyone to join your work team. Thorough screening and assessment are essential to determine whether or not the potential hire is a perfect fit. In today’s episode of the Process Breakdown Podcast, host Dr. Jeremy Weisz and guest Yonhee Choi Gordon, […]

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Understanding The Role of a COO in an Organization

Mon, 31 May 2021 07:36:43 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo One of the most basic necessities of life is water. There are many places in the world where clean water is a rarity. Fortunately, there are agencies that have made providing clean water for people in such places their mission. Charity: water is one of […]

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How Stone & Wood Turned Its Business Performance Around by Structuring Its Operations

Mon, 31 May 2021 06:37:59 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo As the quality assurance and sensory coordinator at Stone & Wood, maintaining quality assurance and smooth operations is the crux of Tom’s duties. Following regulatory standards is mandatory in the industrial environment that he operates in. But stepping up to the plate is a struggle […]

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How Creating Opportunities for Others to Rise Makes You a Strong Leader

Sat, 29 May 2021 04:24:25 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Ideal leaders are leaders because they serve their followers selflessly, carry them on their shoulders, and have everyone’s well-being at heart. In this episode of the Process Breakdown Podcast with John Corcoran, the guest speaker, Michael Abramson, COO of Xponential Fitness, is an example of such […]

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Streamlining Your Hiring Process to Find the Right Candidate

Sat, 29 May 2021 03:18:55 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Every now and again, we take on new workers for our companies, and we want to be sure we did it right and hired the best person. As such, there are processes in place to do hiring the right way. Alex Zerbach, today’s guest on […]

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Streamlining Scaling Operations: How to Go Virtual Without Getting Overwhelmed

Sat, 29 May 2021 01:46:11 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Modern technology has been making things easier, processes smoother, and wait times shorter. So, the need to adopt and incorporate new tech into businesses is clear because they improve productivity and streamline the work process. Heather Roemmich is the COO at Canzell Realty and the […]

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Tracking the Right Metrics: Identifying Lagging and Leading KPIs

Fri, 28 May 2021 23:08:03 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Health tracking is essential because of how you can measure the effectiveness of your company’s processes. That’s why on this episode of the Process Breakdown Podcast, with Dr. Jeremy Weisz, he profiles COO Sarah Shepard. She is the COO at StringCan Interactive, a company that […]

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Using the Power of Momentum to Foster Business Growth

Thu, 27 May 2021 09:34:36 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Momentum is the gradual build-up of a process. Momentum is important because the little things add up to big things, and build up to greater things, just as Mr. Benjamin Carlson, director of operations at Total Mechanical, explains in this episode of the Process Breakdown […]

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How to Handle The Advantages and Struggles of Managing a Remote Or Hybrid Team

Mon, 17 May 2021 03:30:18 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo During this pandemic, working from home is what it’s all about, with companies working hard to manage and maintain a positive relationship with team members. Rachel Scava talks about the struggles and advantages that come with members working remotely with Dr. Jeremy Weisz. They also […]

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How to Improve Diversity, Equity, and Inclusion in Companies

Tue, 11 May 2021 01:25:45 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Nowadays, equality is a big thing. Everyone deserves equal opportunity, no matter their background or orientation. That’s why diversity, equity, and inclusion in companies are in constant need of improvement to help people who are new and from different backgrounds fit in and feel like […]

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How to Make Continuous Innovation a Core Value in Your Business

Fri, 07 May 2021 09:40:11 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Continuous improvement should be a core value in every sector of life, and your business processes should be getting better with every passing day. This is happening in the education sector thanks to Kim Kross, today’s guest speaker on the Process Breakdown Podcast with Dr. […]

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How Setting Operational Structures Can Promote Efficiency in Business

Fri, 07 May 2021 08:43:40 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo We all want to improve efficiency in our company operations. A crucial way to ensure we get this is by setting operational structures, as this episode’s guest, Jennifer Imion, explains on today’s episode of the Process Breakdown Podcast with Dr. Jeremy Weisz. Ms. Imion and […]

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Why Your Mindset Is the Key to Achieve Operational Excellence

Sat, 01 May 2021 12:35:41 +0000

Last Updated on October 30, 2024 by Owen McGab Enaohwo Having the right business mindset is important for maintaining and running a business. Guest speaker Daniel Delank, and the Process Breakdown Podcast host, Jeremy Weisz, talk about the importance of positive client relationships, sharing plans, and keeping absolute transparency with clients. Mr. Delank is the […]

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