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<title>The Lead</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/" />
<modified>2009-06-17T19:03:50Z</modified>
<tagline>Thoughts on leading your organization&amp;#151;and the market&amp;#151;through public relations, social media and other forms of communication. </tagline>
<id>tag:www.psbblog.com,2009://1</id>
<generator url="http://www.movabletype.org/" version="4.0">Movable Type</generator>
<copyright>Copyright (c) 2009, tmorse</copyright>

<link rel="start" href="http://feeds.feedburner.com/psbblog/bheT" type="application/atom+xml" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><entry>
<title>Measuring The Value</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/06/measuring_the_v.html" />
<modified>2009-06-17T19:03:50Z</modified>
<issued>2009-06-17T17:43:23Z</issued>
<id>tag:www.psbblog.com,2009://1.276</id>
<created>2009-06-17T17:43:23Z</created>
<summary type="text/plain">Last week we met with a combined group of finance and marketing executives to discuss the value of financial and marketing communication investments. Originally inspired by a finance exec asking about the "ROI of Marketing," the discussion during the SlideShare...</summary>
<author>
<name>tmorse</name>

<email>tmorse@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
Last week we met with a combined group of finance and marketing executives to discuss the value of financial and marketing communication investments. Originally inspired by a finance exec asking about the "ROI of Marketing," the discussion during the SlideShare...
</content>
</entry>

<entry>
<title>Facebook Launches Vanity URLs - Do you need to grab your brand's name?</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/06/facebook_launch.html" />
<modified>2009-06-12T15:29:30Z</modified>
<issued>2009-06-10T19:36:49Z</issued>
<id>tag:www.psbblog.com,2009://1.275</id>
<created>2009-06-10T19:36:49Z</created>
<summary type="text/plain">By now, your organization probably has one or more Facebook profiles or fan pages. Here's some important news from the site: Starting at 12:01 a.m. EDT on Saturday, June 13, you'll be able to choose a username for your Facebook...</summary>
<author>
<name>jswartz</name>
<url>http://www.psbpr.com/page/Jason-Swartz.jsp</url>
<email>jswartz@psbpr.com</email>
</author>
<dc:subject>Interactive</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
By now, your organization probably has one or more Facebook profiles or fan pages. Here's some important news from the site: Starting at 12:01 a.m. EDT on Saturday, June 13, you'll be able to choose a username for your Facebook...
</content>
</entry>

<entry>
<title>Did you hear that?  Me, too.</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/06/did_you_hear_th.html" />
<modified>2009-06-05T20:47:38Z</modified>
<issued>2009-06-05T20:37:04Z</issued>
<id>tag:www.psbblog.com,2009://1.274</id>
<created>2009-06-05T20:37:04Z</created>
<summary type="text/plain">In a recent post I shared how a few Tweets about a situation with Amazon demonstrated that people are listening. In the B2B marketing world, similar things are happening on LinkedIn. This week, one of our clients announced a relationship...</summary>
<author>
<name>tmorse</name>

<email>tmorse@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
In a recent post I shared how a few Tweets about a situation with Amazon demonstrated that people are listening. In the B2B marketing world, similar things are happening on LinkedIn. This week, one of our clients announced a relationship...
</content>
</entry>

<entry>
<title>Interesting bits from PRSA Counselors Academy #CA2009 so far</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/06/interesting_bit.html" />
<modified>2009-06-01T17:15:10Z</modified>
<issued>2009-06-01T16:56:34Z</issued>
<id>tag:www.psbblog.com,2009://1.273</id>
<created>2009-06-01T16:56:34Z</created>
<summary type="text/plain">Attending the Public Relations Society of America Counselors Academy Spring Conference -- so far some really good content. A couple of tidbits: Like most media channels, word-of-mouth is moving vertical as evidenced by the success of SheSpeaks -- a very...</summary>
<author>
<name>mkucharski</name>
<url>http://www.psbpr.com/page/Matt-Kucharski.jsp</url>
<email>mkucharski@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
Attending the Public Relations Society of America Counselors Academy Spring Conference -- so far some really good content. A couple of tidbits: Like most media channels, word-of-mouth is moving vertical as evidenced by the success of SheSpeaks -- a very...
</content>
</entry>

<entry>
<title>Why would I opt in to Wal-Mart e-alerts??</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/05/why_would_i_opt_1.html" />
<modified>2009-05-27T16:03:18Z</modified>
<issued>2009-05-27T15:53:28Z</issued>
<id>tag:www.psbblog.com,2009://1.271</id>
<created>2009-05-27T15:53:28Z</created>
<summary type="text/plain">Okay, maybe it's just me, but I think we need to apply a little bit more logic to the use of syndicated alerts by retailers. The other day I got an email from Wal-Mart (how they got my address, one...</summary>
<author>
<name>mkucharski</name>
<url>http://www.psbpr.com/page/Matt-Kucharski.jsp</url>
<email>mkucharski@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
Okay, maybe it's just me, but I think we need to apply a little bit more logic to the use of syndicated alerts by retailers. The other day I got an email from Wal-Mart (how they got my address, one...
</content>
</entry>

<entry>
<title>Know Thy Differentiation</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/05/know_thy_differ.html" />
<modified>2009-05-26T16:09:03Z</modified>
<issued>2009-05-20T19:55:22Z</issued>
<id>tag:www.psbblog.com,2009://1.269</id>
<created>2009-05-20T19:55:22Z</created>
<summary type="text/plain">Google the phrase "Know Thy Self" and you will discover many blogs discussing Socrates' advice. Rare, however, are those that discuss what it means for an organization to know itself. As a firm, we have worked through Communicating for Action...</summary>
<author>
<name>tmorse</name>

<email>tmorse@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
Google the phrase "Know Thy Self" and you will discover many blogs discussing Socrates' advice. Rare, however, are those that discuss what it means for an organization to know itself. As a firm, we have worked through Communicating for Action...
</content>
</entry>

<entry>
<title>PR, Social Media and the Multi-Disciplined Approach</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/05/pr_and_social_m.html" />
<modified>2009-05-20T15:54:01Z</modified>
<issued>2009-05-20T13:29:40Z</issued>
<id>tag:www.psbblog.com,2009://1.268</id>
<created>2009-05-20T13:29:40Z</created>
<summary type="text/plain">Social media sounds a lot like PR some days: • Building relationships with an inner circle of influential blogger moms. • Your story breaks on the AP newswire and suddenly it's all over Twitter. • Reading and pitching the best...</summary>
<author>
<name>bbrin</name>
<url>http://www.psbpr.com/page/Bob-Brin.jsp</url>
<email>bbrin@psbpr.com</email>
</author>
<dc:subject>Interactive</dc:subject>
<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
Social media sounds a lot like PR some days: • Building relationships with an inner circle of influential blogger moms. • Your story breaks on the AP newswire and suddenly it's all over Twitter. • Reading and pitching the best...
</content>
</entry>

<entry>
<title>Outline for a simple yet comprehensive corporate Social Media policy</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/05/outline_for_a_s.html" />
<modified>2009-05-12T19:49:14Z</modified>
<issued>2009-05-12T18:48:23Z</issued>
<id>tag:www.psbblog.com,2009://1.267</id>
<created>2009-05-12T18:48:23Z</created>
<summary type="text/plain">Getting a lot of questions from people about what a good "corporate social media policy" should look like. I suppose the "consultant" thing to do would be to commission a huge study, benchmark a dozen "best practice" companies and develop...</summary>
<author>
<name>mkucharski</name>
<url>http://www.psbpr.com/page/Matt-Kucharski.jsp</url>
<email>mkucharski@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
Getting a lot of questions from people about what a good "corporate social media policy" should look like. I suppose the "consultant" thing to do would be to commission a huge study, benchmark a dozen "best practice" companies and develop...
</content>
</entry>

<entry>
<title>Amazon-azing ... they do listen (via Twitter)!</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/05/amazonazing_the.html" />
<modified>2009-05-11T19:23:34Z</modified>
<issued>2009-05-11T19:05:58Z</issued>
<id>tag:www.psbblog.com,2009://1.266</id>
<created>2009-05-11T19:05:58Z</created>
<summary type="text/plain">So ... I have a Kindle2 and love it. Only one (minor) glitch so far that required interaction with the support team at Amazon. The email team was no help ... so I clicked the link on the email when...</summary>
<author>
<name>tmorse</name>

<email>tmorse@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
So ... I have a Kindle2 and love it. Only one (minor) glitch so far that required interaction with the support team at Amazon. The email team was no help ... so I clicked the link on the email when...
</content>
</entry>

<entry>
<title>Social media isn't a channel: Ad-driven program by AT&amp;T</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/04/social_media_is.html" />
<modified>2009-04-23T22:09:13Z</modified>
<issued>2009-04-21T11:59:15Z</issued>
<id>tag:www.psbblog.com,2009://1.265</id>
<created>2009-04-21T11:59:15Z</created>
<summary type="text/plain">I like the spirit of AT&amp;T's "Investing in America" with its etch-a-sketch illustration and story-telling based on how people are getting through these tough economic times. But the company isn't getting that social media is more than a channel for...</summary>
<author>
<name>bbrin</name>
<url>http://www.psbpr.com/page/Bob-Brin.jsp</url>
<email>bbrin@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
I like the spirit of AT&amp;T's "Investing in America" with its etch-a-sketch illustration and story-telling based on how people are getting through these tough economic times. But the company isn't getting that social media is more than a channel for...
</content>
</entry>

<entry>
<title>Nice piece (and comments) on social media monitoring from RWW</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/04/nice_piece_and.html" />
<modified>2009-04-16T16:56:57Z</modified>
<issued>2009-04-16T16:51:30Z</issued>
<id>tag:www.psbblog.com,2009://1.264</id>
<created>2009-04-16T16:51:30Z</created>
<summary type="text/plain">This is a really nicely done article (including a mention of our friend Jason Falls) on social media monitoring from the folks at Read Write Web. A bonus are the really insightful comments. These tools give us a better opportunity...</summary>
<author>
<name>mkucharski</name>
<url>http://www.psbpr.com/page/Matt-Kucharski.jsp</url>
<email>mkucharski@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
This is a really nicely done article (including a mention of our friend Jason Falls) on social media monitoring from the folks at Read Write Web. A bonus are the really insightful comments. These tools give us a better opportunity...
</content>
</entry>

<entry>
<title>Susan Boyle should be on everyone's "Most Beautiful People" list</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/04/susan_boyle_sho.html" />
<modified>2009-04-14T18:53:09Z</modified>
<issued>2009-04-14T18:47:46Z</issued>
<id>tag:www.psbblog.com,2009://1.263</id>
<created>2009-04-14T18:47:46Z</created>
<summary type="text/plain">Lots of Tweets and blog entries these past few days about Susan Boyle's audition on British reality TV. Rather than attempting to turn this into some broader lesson on personal branding or packaging, I'd just encourage you to watch the...</summary>
<author>
<name>mkucharski</name>
<url>http://www.psbpr.com/page/Matt-Kucharski.jsp</url>
<email>mkucharski@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
Lots of Tweets and blog entries these past few days about Susan Boyle's audition on British reality TV. Rather than attempting to turn this into some broader lesson on personal branding or packaging, I'd just encourage you to watch the...
</content>
</entry>

<entry>
<title>People ... not audiences</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/04/people_not_audi.html" />
<modified>2009-04-14T17:03:04Z</modified>
<issued>2009-04-14T16:46:26Z</issued>
<id>tag:www.psbblog.com,2009://1.262</id>
<created>2009-04-14T16:46:26Z</created>
<summary type="text/plain">Is it me or is "social media" almost the "e-commerce" of the late 90's ... everyone's talking about it, regardless of their industry, profession or even generation (yes, my mother was asking about Twitter a couple weeks ago). People everywhere...</summary>
<author>
<name>tmorse</name>

<email>tmorse@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
Is it me or is "social media" almost the "e-commerce" of the late 90's ... everyone's talking about it, regardless of their industry, profession or even generation (yes, my mother was asking about Twitter a couple weeks ago). People everywhere...
</content>
</entry>

<entry>
<title>Are You Listening?  Twitter Can Help.  Ask SkyMall...</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/04/are_you_listeni.html" />
<modified>2009-04-03T22:07:45Z</modified>
<issued>2009-04-03T21:47:33Z</issued>
<id>tag:www.psbblog.com,2009://1.261</id>
<created>2009-04-03T21:47:33Z</created>
<summary type="text/plain">I had one of those "bad experience turns into a good experience moments" this week involving SkyMall. They can thank Twitter for keeping me as a customer. Here's the scoop: After reading about this nifty roll-out vinyl garage floor in...</summary>
<author>
<name>mkucharski</name>
<url>http://www.psbpr.com/page/Matt-Kucharski.jsp</url>
<email>mkucharski@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
I had one of those "bad experience turns into a good experience moments" this week involving SkyMall. They can thank Twitter for keeping me as a customer. Here's the scoop: After reading about this nifty roll-out vinyl garage floor in...
</content>
</entry>

<entry>
<title>Leadership DNA -- Interesting Counselors Academy Teleseminar</title>
<link rel="alternate" type="text/html" href="http://www.psbblog.com/archives/2009/03/leadership_dna.html" />
<modified>2009-03-17T12:45:00Z</modified>
<issued>2009-03-17T12:41:40Z</issued>
<id>tag:www.psbblog.com,2009://1.260</id>
<created>2009-03-17T12:41:40Z</created>
<summary type="text/plain">One of our outside board members, Paul Annett, once asked his clients to provide him with "Leadership Lessons" that he combined into a single broadside and gave out as a Christmas gift one year. What struck me about that list...</summary>
<author>
<name>mkucharski</name>
<url>http://www.psbpr.com/page/Matt-Kucharski.jsp</url>
<email>mkucharski@psbpr.com</email>
</author>

<content type="text/html" mode="escaped" xml:lang="en" xml:base="http://www.psbblog.com/">
One of our outside board members, Paul Annett, once asked his clients to provide him with "Leadership Lessons" that he combined into a single broadside and gave out as a Christmas gift one year. What struck me about that list...
</content>
</entry>

</feed>
