QuickBooks and Your Business

Survey Results: What Frustrates QuickBooks Users?

Shannon Tucker — Thu, 29 Jul 2010 21:46:11 +0000

We asked our QuickBooks User News subscribers about what frustrated them about QuickBooks. They spoke! There seemed to be a pattern to what was considered painful about using QuickBooks. The biggest issues? Version issues: Forced upgrades, lack of compatibility between versions, upgrade cost Reporting issues: Limitations in ability to customize Performance issues: Too slow to load and run Integration [...]

Supercondensing…Put Your QuickBooks File on a Diet

Shannon Tucker — Thu, 29 Jul 2010 21:25:53 +0000

Is your QuickBooks file too big, sluggish, slow? Did it use to be lean and quick but now has a paunch? As you use QuickBooks over the years, the transactions build up more and more. For transaction-heavy businesses, this results in large data files that take longer and longer to update in real-time across a network. [...]

WHAT ELSE people like about QuickBooks

Shannon Tucker — Wed, 21 Jul 2010 22:14:06 +0000

In the June issue of the QuickBooks User News, we surveyed our subscribers about what they liked best about QuickBooks. Perhaps not surprisingly, ease of use was the thing most people mentioned. What else did people like? Exporting data to Excel Reporting features, report variety and reporting flexibility User interface and program organization Available online help resources (including the QuickBooks Forums) What frustrated [...]

How the QuickbooksOnline blog stayed online when all else went down

Shannon Tucker — Fri, 16 Jul 2010 18:11:27 +0000

Did you notice that blog.quickbooksonline.com stayed up even when quickbooksonline.com and quickbooksonline.intuit.com went down? I’m talking about those few hours on July 14 when many of Intuit’s websites and online servers were unavailable because of a commercial power failure in San Diego. I tried several Intuit sites and subsites during the episode, and that blog was the only Intuit [...]

What the Twitter Stream Did During the Intuit Outage

Shannon Tucker — Thu, 15 Jul 2010 20:59:18 +0000

I made this graphic on neoformix.com, and it shows the spike of tweets about QuickBooks on July 14, 2010. The graphic shows the explosion of tweets peaking about 2:30 pm. The volume of tweets was several times that of the day before and the day after. The graphic also shows what other words were most [...]

The Hidden Value of the QuickBooks TLG file

Shannon Tucker — Thu, 15 Jul 2010 18:44:35 +0000

Part of your QuickBooks company data is the TLG file. It’s not something you normally are aware of, but in some situations it can be a very important file. The transaction log file (TLG for short) is maintained automatically by QuickBooks as part of your data. The file resides in the same folder as your main [...]

ETA Given for Intuit Services Restoration

Shannon Tucker — Wed, 14 Jul 2010 20:08:52 +0000

Alison Ball at Intuit just tweeted that they expect for services to be restored today at around 2:30 pm pacific time. A number of Intuit’s websites and online services went down earlier today. A little earlier, Intuit.com was totally unavailable, but now shows this on their homepage: Share/Bookmark

Some Intuit Websites and Services Down

Shannon Tucker — Wed, 14 Jul 2010 18:50:24 +0000

We are getting lots of calls today from people having problems accessing QuickBooks Online and other websites and services on Intuit servers. Intuit tweeted this morning, saying that they had a commercial power failure and are working to restore services. As of the time of this post, we are seeing the following websites down: intuit.com QuickBooks Online Intuit Merchant Services Intuit [...]

How to Not Fire a Client

Shannon Tucker — Tue, 13 Jul 2010 19:38:30 +0000

I had been working with a prospective client on a QuickBooks data project for a few weeks…figuring out the specs, analyzing a preliminary copy of their data, quoting the work, emailing lots of questions and answers back and forth. And there was a growing feeling that it just wasn’t right. The prospective client was pleasant enough and [...]

Joyce Beck contributes 3000 posts at the QuickBooks Forums

Shannon Tucker — Fri, 09 Jul 2010 20:57:11 +0000

Joyce Beck, a contributor on the QuickBooks Forums since 2003, just rolled over her 3,000th post. That’s a lot of great advice from one lady! Joyce is a QuickBooks Pro Advisor in the UK, but is quick to help folks in the US and elsewhere as well. She goes by RobJoy on the forums. According to her [...]