Resolve IT Solutions Articles

Awarded AVG Gold Reseller

webenquiries@resolvesolutions.co.uk (Resolve IT Solutions) — Mon, 15 Feb 2010 00:00:00 +0100

A few years ago we started recommending AVG to our customers. We like it because:

It only has a small impact on your system speed - because, unlike some other antivirus products, it only needs a small amount of your system memory, it doesn't slow your system down noticeably.

It is cost effective - It is one of the best value solutions on the market, without compromising on quality.

The technical support is good - with fast e-mail support being included in the price.

Well, our customers seem to agree and we have recently been awarded AVG Gold Reseller status.

This comes only a month after being re-awarded our Microsoft Gold Certified Partner status.

Andrew Makes Front Page News

webenquiries@resolvesolutions.co.uk (Resolve IT Solutions) — Thu, 07 Jan 2010 00:00:00 +0100

In case you haven't seen it yet ... Andrew has made the front page of the Sheffield Chamber Magazine, FFB.

Feel free to read the magazine - Andrew is on pages 13 and 9.

Andrew Becomes a CITP

webenquiries@resolvesolutions.co.uk (Resolve IT Solutions) — Mon, 04 Jan 2010 00:00:00 +0100

After five years of hard work and a number of even harder exams, Resolve IT Solutions are pleased to announce that Andrew Seaton has become the first in our team to become a Chartered IT Professional ("CITP").

We even have the Sunday Telegraph listing to prove it!

(Click to enlarge)

This win is another high note for Andrew this year, after winning the Sheffield Business Awards Sheffield Hallam University's Young Business Person of the Year award earlier this month.

Becoming a CITP is not easy; it is only awarded to professionals who have a depth of experience in IT (8-10 years) and have proven that "at least 3 of the last 5 years.. have been in a challenging, complex position in which (they) have significant influence and responsibility".

For more information on CITP status, visit the British Computer Society http://www.bcs.org/server.php?show=nav.10973.

About Andrew

Andrew Seaton is the director of award winning Resolve IT Solutions Ltd, an IT consultancy firm in Sheffield. He is a Chartered IT Professional (CITP), a Microsoft Certified Professional (MCP) and has an Honours Degree in Computing Networks. In addition to this, he has worked on many IT projects and regularly advises a variety of clients on the best IT systems for their needs.

Resolve specialises in consultancy to help educational establishments and small to medium sized businesses develop their IT systems in line with their business objectives.

Resolve Re-Awarded Gold

webenquiries@resolvesolutions.co.uk (Resolve IT Solutions) — Fri, 02 Jan 2009 00:00:00 +0100

We are delighted to have been re-awarded the highest Microsoft Partner Level - "Gold Certified Partner" for 2009-2010. This is the second year in a row that we have been awarded this level of partnership with Microsoft, and we are understandably very pleased.

Gold Certified Partner is the highest level of partnership available with Microsoft, and is only awarded to companies that show the highest level of expertise with Microsoft products. It means that our key technical staff have passed a number of technical exams, and we have a number of Microsoft Certified Professionals working for us.

In addition, we must make sure that our customer service and out project delivery is up to scratch.

We will also continue to be a Microsoft Small Business Specialist, and an Authorised Education Reseller.

This puts us in a unique position - we are one of the only IT support providers in Sheffield to have this level of partnership with Microsoft.

Winner Andrew Joins the Business Revolution

webenquiries@resolvesolutions.co.uk (Resolve IT Solutions) — Tue, 23 Dec 2008 00:00:00 +0100

Andrew Seaton of Resolve IT Solutions is this year's winner of Creating a Revolutionary Business (CARB), a three month long business development programme funded by Sheffield Technology Parks.

Andrew beat 12 other South Yorkshire creative and technology based companies to the prize which includes £1500 worth of business consultancy from Adele Hanna of Inspire Services Ltd., who ran the course. The course was aimed at transforming the performance of those businesses attending by increasing their focus on customer service and delivery and revolutionising their sales process to be far more effective and results driven.

Andrew said at the final session, called Seize the Day: “The whole course has been great for everyone involved. The CARB programme has had a big impact on my business with the biggest change in targeted marketing, networking and cost saving operations.” Resolve IT Solutions provide IT support for businesses and schools and have been running for two years. Andrew credits the course with helping him achieve a much higher success rate on the sales side of the business including helping him to secure two new contracts worth £10,000.

The CARB programme has been running for the past few years and is part of the incubation and new businesses support activity funded by Objective One at Sheffield Technology Parks. Peter Wood, Chief Executive of STP, said: “It was a hard decision to make as all the people on the course moved their businesses forward and it had a really positive impact. However the prize had to go to the business that had achieved the most in transforming their sales processes and delivered real improved results, and Andrew is a worthy winner.”

Last year’s winner, photographer Jack Eames, presented the 2007 award and says the course helped him grow his business. Jack said: “For my business the course came at a crucial time – as well as teaching me vital selling skills and closing sales, it gave me confidence to take on a member of staff, and gave me the knowledge to deal with the legal issues involved.”

Article From the Sheffield Star, Originally here: http://www.sheffieldtelegraph.co.uk/business/Winner-Andrew-joins-the-business.3392640.jp

Resolve Your Problems

webenquiries@resolvesolutions.co.uk (Resolve IT Solutions) — Mon, 22 Dec 2008 00:00:00 +0100

The following is a clip from the Sheffield Telegraph. We are always looking for ways of helping people achieve what they want from their IT systems - as such we will try any answer any questions you may have. Simply go to the articles page and click on "Ask a question now."

Dynamic Duo Land Awards

webenquiries@resolvesolutions.co.uk (Resolve IT Solutions) — Mon, 22 Dec 2008 00:00:00 +0100

TWO of Sheffield's most dynamic entrepreneurs have been recognised for their energy and commitment with Sheffield Technology Parks' latest awards. Glenda Kirby, the founder of Charibags, won the award for Most Revolutionary Business and Andrew Seaton, Managing Director of Resolve IT Solutions, was named Best Contributor at the end of the 'Developing a Revolutionary Business' course.

The course was delivered by Sheffield Technology Parks as part of its remit to support innovative, high growth businesses to succeed, and was supported by Objective 1 funding. The course focused on helping participants to increase sales and customer attraction. Charibags makes re-usable eco bags with a social conscience for a range of clients including schools, businesses and charities. Glenda Kirby said, "Doing the course was a brilliant experience – it moved my business forward and gave me confidence. We've got a lot more clients since doing it, not just in Sheffield but up and down the country."

Andrew Seaton added, "It was really good to have this sort of support from Sheffield Technology Parks. "The course was really worthwhile – it consolidated my thinking, and as a direct result of taking part we have taken on one new contract already with another four or five due to start in the next few weeks." Andrew Seaton also won the 'Creating a Revolutionary Business' award from Sheffield Technology Parks in 2007. Resolve IT Solutions delivers high quality technical support to schools and businesses across the region.

Article From the Sheffield Star, Originally here: http://www.sheffieldtelegraph.co.uk/business/Dynamic-duo-land-awards.4112830.jp

Resolve Awarded Gold

webenquiries@resolvesolutions.co.uk (Resolve IT Solutions) — Thu, 18 Sep 2008 00:00:00 +0200

We are delighted to have been awarded the highest Microsoft Partner Level - Gold Certified Partner. This is the highest level of partnership available with Microsoft, and is only awarded to the very best IT Solution Providers.

Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies and have the closest working relationship with Microsoft. As a Gold Certified Partner, we have passed a number of technical exams, and we have a number of Microsoft Certified Professionals working for us. In addition, we must make sure that our customer service and out project delivery is up to scratch.

This puts us in a unique position - we are one of the only IT support providers in Sheffield to have this level of partnership with Microsoft.

Resolve Wins Business Award

webenquiries@resolvesolutions.co.uk (Resolve IT Solutions) — Wed, 14 Nov 2007 00:00:00 +0100

We are proud to announce that Resolve IT Solutions very own Andrew Seaton is the winner of the "Creating a Revolutionary Business" award 2007, having beat 12 other Sheffield business owners to the award.

The award was presented to Andrew as part of a course at the Sheffield Technology Parks. The prize went to the business that had achieved the most in transforming their sales processes and delivered real improved results.

Andrew said "I am very proud to have won the award - it is nice to get recognition that what we do here at Resolve is revolutionary. We will continue to improve all that we do here, whilst still offering "revolutionary" IT support"

For more information, you can read the Sheffield Star article here, and then Sheffield Telepgraph article here.