DirectPointe, an award-winning managed service provider (MSP), has added a new home computer care service with its DirectPointe Home offering. Until now, computer service meant disassembly and transporting your computer into retail location where a “geek” would add your machine to a 10-day-wait queue. But DirectPoint Home changes the game with its remote expert support where users can get help 24×7x365, all without the hassle of disconnecting cords and cables.

DirectPointe Home provides three levels of service: PC Care, On-Demand and Total PC. PC Care is a preventative service that solves 80% of the most common computer problems by doing routine maintenance. On Demand provides fast support so that you can get your problem fixed now! Total PC is an unlimited package that provides everything a home computer user needs to have peace of mind when it comes to their computer, including virus protection, online security, data back-up and unlimited support.

Seth Bailey, VP of the Consumer Division at DirectPointe, talks to Brad Baldwin from Rocky Mountain Voices about the offering and the benefits for retiring baby boomers or parents hoping to find relief from their mal-ware downloading youngsters.

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Tim Bourquin and Emile Bourquin are the founders and producers of the New Media Expo, the most popular convention for podcasters, online video creators and bloggers. The expo and 2,000+ attendees are heading to Las Vegas August 14-16, 2008. Registration is still open, but the special “early” rate ends June 30th.

Brad Baldwin connects with Tim and Emile at a Podcast Tuneup party where they were talk about adding more video and live streaming sessions at this year’s expo. They also discuss the transition of traditional media outlets that are adopting and incorporating new media into their content offerings.

Special thanks to the Podcast Tuneup team for use of their new recording studio for this podcast.

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Here’s one student that takes the “Science Fair” to the next level. Bridger Maxwell, a high school student at Utah County Academy of Sciences (UCAS) decided to create a multi-touch table for his Science Fair entry–kinda like an iPhone screen, and Microsoft Surface on a budget.

The multi-touch experience allows for object movement, rotation, growing and shrinking, and even multi-hand, multi-person use. Inspired by movies like Minority Report, Maxwell leverages Apple OS X, code developed during Google Summer of Code called Open Touch, and his own code–which he has submitted back to the community at http://code.google.com/p/corkboard/. The table, made from plexiglass and a dissembled Acer monitor, uses infrared light emitting diodes and an IR camera to detect and transmit fingertip motions as inputs.

Maxwell also expects to experience a future where multi-touch technology becomes a standard way to interact with applications, particularly for graphic manipulation and even gaming. While Maxwell didn’t get a summer internship on the iPhone team “this” year, he has received coverage on Ars Technica and the local NBC news station. Not bad for a high school student.

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Cemaphore Systems’ MailShadow for Google Apps keeps your Microsoft Outlook environment in sync with Gmail, Google Calendar, and Gmail Contacts. Make a change in one, and the other is instantly updated to reflect the change. MailShadow for Google Apps is receiving a lot of attention since organizations can eliminate the expensive infrastructure, hardware, and co-location facilities required by Exchange, but still allow users to leverage the client-side productivity features in Outlook.

Tracy Scott, the VP of Marketing at Cemaphore, shows the beta version of MailShadow for Google Apps to Brad Baldwin from Rocky Mountain Voices. And if you’re interested in giving it a try, the beta sign-up is still open.

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Microsoft Dynamics CRM 4.0 is a three-tier application that can help organizations manage front office processes, such as sales, marketing, and customer service, and serve as a development platform for business applications in different industry verticals. The platform aspects let you focus on your core needs by providing you rapid development toolkit, well documented SDK, outlook integration including offline access, mobile support, scalability including multi-tenancy, globalization support including multi-language & multi-currency, and power of choice when it comes to choosing deployment options. Sanjay Jain, ISV Architect Evangelist with Microsoft , speaks with Dan Nicholas, Sr. Director Product Research & Planning and Gregor Newland, Manager of Business Development & Alliances of Cincom Systems, to discuss their experience of adopting Microsoft Dynamics CRM 4.0 Platform to assist their complex manufacturing customers.

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Microsoft Dynamics CRM 4.0 is a three-tier application that can help organizations manage front office processes, such as sales, marketing, and customer service, and serve as a development platform for business applications in different industry verticals. The platform aspects let you focus on your core needs by providing you rapid development toolkit, well documented SDK, outlook integration including offline access, mobile support, scalability including multi-tenancy, globalization support including multi-language & multi-currency, and power of choice when it comes to choosing deployment options. Sanjay Jain, ISV Architect Evangelist, speaks with Michal Klaja, CTO and Mark Frederiksen, BDM at Logotec Engineering to discuss their experience of adopting Microsoft Dynamics CRM 4.0 Platform to provide a Software + Service based Mobile solution to Microsoft Dynamics CRM 4.0 users.

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Hear how IdeaBlade, a Microsoft Gold Certified Partner, is using Agile Software Development to improve the quality of their product. In this session, William Leong, ISV Architect Evangelist, talks with Ward Bell, VP of Product Management at IdeaBlade, on how they have implemented Agile methods in their product development lifecycle. Since there are many ways to implement Agile development, it’s enlightening to see what has worked for this early pioneer of .NET application development tools.

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Infopia is the “next step” for many of the savviest online sellers looking to grow their business. Titanium and Platinum PowerSellers on eBay not to mention multi-million dollar merchants have dramatically improved revenues with Infopia.

Espenes sits down with Brad Baldwin from Rocky Mountain Voices and shares the Infopia story and highlights the business problems Infopia solves. Espense shows why he was recognized as one of Utah’s “Top 40 Executives Under 40” and a member of vSpring Capital’s v100 Entrepreneurs.

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Good PR gets Robert Scoble to break news for Cemaphore product. 22 Finalists named for the Utah Innovation Awards. Solera raises $5m from Canopy Group and the MWCN entrepreneur of the year for 2008 award goes to Amy Rees Anderson of Mediconnect Global, Inc.

Jared Youtsey a senior developer from Configuresoft and Warren Wilbee, a Microsoft Architect Evangelist sit down and discuss how to utilize Microsoft’s WorkFlow Foundation and Windows Communication Foundation for building workflow enabled service oriented solutions. Windows Workflow Foundation (WF) is the programming model, engine and tools for quickly building workflow enabled applications. WF enhances a developer’s ability to model and support business processes. Windows Communication Foundation (WCF) is Microsoft’s unified programming model for building service-oriented applications. It enables developers to build secure, reliable, transacted solutions that integrate across platforms and interoperate with existing investments.

Microsoft ISV Architect Evangelist John Wiese sat down recently with Karl Treier, Chief Technology Architect for Bluespring Software, to talk about building a solution on Microsoft Office Open XML, Microsoft Office SharePoint Server, Windows Workflow Foundation, and other Microsoft .NET 3.x Framework technologies. They also had a chance to discuss the benefits of Microsoft Early Adopter Program for ISVs and the ISV Concierge site.

How should SmartClient technology integrate with web solutions? VP Development at Vertafore Chris Kinsman talks with Microsoft Architect Evangelist Bruce Kyle about how and why SmartClient deployment of Windows Forms deliver the most value to its financial services customers in the AMS 360 product. And he describes how the Software + Services (S+S) company uses Internet Information Services (IIS) 7 in Windows Server 2008 to the update the data center.

Are you trying to produce a fantastic user experience on the Web? Come spend 15 minutes with Kapil Tundwal and Mohan Dhandapani from Quark’s emerging technologies and Warren Wilbee (ISV Architect Evangelist for Microsoft). Their discussion provides a crisp view of the real world experience of a large software company who is leveraging Silverlight for use with their commercial software package

Microsoft Dynamics CRM 4.0, released to manufacturing recently is designed with a single unified-code base for both on-premise and on-demand deployments. It enables customers to choose the right deployment model for their specific business and IT needs with flexibility to change deployment models over time. Sanjay Jain sits down with Doug Wofford President & CEO, and Keith Beindorf VP Product Development of 422 Group to discuss their insights into build/buy/partner decision making process as well as share some key learning and experiences on developing with the MS CRM 4.0 platform.

William Borghetti, founder and CEO of Sendside Networks, is no stranger to big ideas–he sold his last startup, Campus Pipeline, to Sungard after automating inefficient “stand-in-line” processes at Universities. Now, in the same way FedEx® revolutionized traditional mail with overnight delivery, Sendside Networks aims to provide an entirely new way for individuals and organizations to interact and transact electronically. Borghetti and team see a future where businesses replace paper, postage, and delivery time. Instead Borghetti expects businesses to offer an exchange of rich, interactive messages, documents, even full-blown web applications in a trusted messaging environment free of spam, fraud, and phishing scams.

Borghetti’s shares the story with Brad Baldwin from Rocky Mountain Voices and explains why Sendside created an entirely new technology offering for sensitive and confidential communication. Sendside believes SMTP and “bolt-on” solutions (like encryption) just can’t extend SMTP’s life. To protect its vision, Sendside created an IP arsenal filing 16 patents.

Want to send or receive secure messages with complete tracking and guaranteed retraction–even after someone opens it? Sendside Networks opens for public sign-up on April 3, 2008.

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