Discussion

Performance Measurement Buzz

Jessica — Thu, 12 Nov 2009 17:19:48 +0000

There is certainly a lot of buzz about performance measurement these days. Here are some of the things we've been following:

How to know what to measure

Jessica — Fri, 30 Oct 2009 15:40:10 +0000

The wealth of literature on nonprofit measurement and evaluation has generated many ways of thinking about indicators over the years, and it can become confusing to try to cut through the clutter. We like to keep performance measurement as simple as possible, so we focus on the three major categories of indicators that are summarized in the figure and paragraphs that follow.

What to do with data once you collect it

Jessica — Fri, 30 Oct 2009 15:33:25 +0000

Raw data are about as useful as no data at all. So making sure you know what to do with your data once you have it is just as important as collecting it in the first place. All organizations should have a review team in place (typically the management team) to review data regularly, draw conclusions, and identify opportunities for improvement.

Here are some key questions to use to help you and your team analyze data.