We specialise in the area between Oxford Street and Primrose Hill, including Marylebone, Regent’s Park, St John’s Wood, Little Venice and Maida Vale. We know that area like no-one else, and our success in selling property there is unrivalled.  In fact, if we have not sold your property before, we have probably sold your neighbour’s.

There was a time when nationwide firms could boast of their vast network of sales outlets, but the internet has shifted the market in favour of specialists, who can now combine their intimate knowledge of their area with access to global sales.  And, of course, we offer the type of personal service the large firms cannot.

Sandfords operates to the highest professional standards. We are members of the National Association of Estate Agents and are signed up to their code of practice, and we are regulated by the Property Ombudsman scheme.

Correct valuation is vital for a successful sale, requiring deep local knowledge and expertise, and we find that bringing in our most experienced people right at the beginning of the sale process reaps rich dividends. We try to be as honest as possible in our valuations, because asking too much can delay or damage the prospects of a sale by forcing price reductions later on. Get it right first time, and even in today’s challenging conditions a property can sell swiftly. The valuation is accompanied by a detailed proposal for an effective marketing campaign on all fronts, including our brilliant new website, the wider internet, press advertising and, of course our local office windows.

Once the proposal is accepted, professionals will arrive to take photographs and make floor plans for online and printed brochures and an Energy Performance Certificate. Advanced web features such as fly-throughs or video presentations are available if required.

Our interactive website will display your property details with professionally taken photographs, floor plans and maps. Our site is also packed with local information and advice to give visitors a taste of the area. The property will also be submitted to all the main property portals including primelocation, zoopla and rightmove.

Your property will also be advertised in the press, including Fabric, the London Property Magazine, the Hampstead & Highgate Express, the Marylebone Journal, the Portman Magazine, the Sunday Times and the Financial Times, as appropriate, and our public relations consultants will advise on the possibility of editorial coverage.

The rich and varied area of London stretching north from Oxford Street to Primrose Hill is Sandfords’ domain. It includes the historic Georgian terraces of Marylebone, the natural beauty and Nash terraces of Regent’s Park and the leafy avenues of St John’s Wood and Little Venice.

Sandfords knows the area better than anyone.

Established in 1988 by director Andrew Ellinas, Sandfords has offices on both sides of the Marylebone Road which divides the area into the southern, more metropolitan part and the northern, more open and greener part. Between the offices, we always have properties available to fit most requirements.

Sandfords is large enough to provide a full range of professional services but small enough to maintain an unrivalled and up-to-the-minute knowledge of its home area.

By using any Sandfords website and our services, you agree to be bound by this Privacy Policy. Sandfords wants to offer you the best possible experience and as a result of this additional functions, features, products or services may be incorporated into Sandfords’s websites from time to time. This may result in periodic changes to this Privacy Policy. This Privacy Policy may also be amended to reflect Sandfords’s changing business needs. Sandfords will place a notice on its website advising that these Terms and Conditions have been amended. Therefore, please remember to refer back to this Privacy Policy regularly to review any amendments. By continuing to use this website and our services after changes have been made to this Privacy Policy you agree to be bound by the terms of this Privacy Policy as amended or updated from time to time.

Any questions regarding our Privacy Policy should be directed in writing to Sandfords London Limited, Lynton House, 7-12 Tavistock Square, London WC1H 9BQ.

What do Sandfords use your personal information for?

Sandfords collects and uses your personal information to:

• Customise the services we provide to you;
• Carry out market research and tracking of sales data;
• Build a profile of interest preferences and browsing patterns;
• Send you information about our and third parties products and services (if you have chosen to receive such information); and
• Email you with property details and other property related information.

What personal information do Sandfords collect?

Sandfords collects personal information about you (including your name, address, telephone numbers, email address and other general lifestyle information) when you register as an applicant or client.

Certain information is also collected automatically, as described later in this Privacy Policy.

Website usage data

When you visit our website, we automatically log your IP address (the unique address which identifies your computer on the internet) which is recognised by our web server. We also automatically log the date and time of the page request, the type of website browser that you are using, the referring website (if any) and other parameters in the URL (e.g. search criteria).

We use this information to help us administer the site and to collect broad demographic information for aggregate use. We use this data to better understand website usage so we know what areas of our website users prefer. This information is stored in log files and is used for aggregated and statistical reporting. This information is only used to assist us in providing an effective service on our sites and will be attributed to you as an individual.

We may from time to time supply the owners or operators of third party sites from which it is possible to link to our sites with information relating to the number of users linking to our sites from their sites. You cannot be identified from this information.

Cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our website.

“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work at www.allaboutcookies.org. Sandfords uses cookies to:

• facilitate your use of our sites;
• help us to provide you with the best level of service;
• monitor traffic.

You can erase or block cookies from your computer. To find out how to do this please see the “How to delete cookies” page on the www.allaboutcookies.org website or use your help screen or manual which should tell you how to do this. Please be aware that if you erase or block cookies or set your browser not to accept cookies then the majority of the website will be inaccessible to you.

Sandfords may, in the future, use other tracking technologies and/or allow third parties to use cookies on this website. If this happens Sandfords will update this Privacy Policy and post a notice on the website advising you of the changes.

Improving our service

If you have agreed that we can, staff from Sandfords, or from our agents, may contact you from time to time by e-mail, text, SMS message or by telephone in order to get your views and comments on the services we provide to you.

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time Sandfords may send you details of products and services which we think may be of interest to you.

You can opt out of receiving marketing and promotional materials from Sandfords at any time by emailing enquiries@sandfords.com.

Disclosure of your information to others

We will sell your personal information to a third party as part of a sale of the assets or business of Sandfords.

In addition, from time to time, Sandfords may share the information you supply to us with selected third parties to enable them to send you information which may be of interest to you.

Agents

Sandfords will share your information with its professional advisors, survey and research organisations and individuals and organisations whom we employ to perform functions in certain situations on our behalf. Examples of these functions include delivering packages, sending postal mail and e-mail, providing marketing assistance in data analysis, handling credit card transactions, fulfilling orders, providing services, and following up on enquiries (including by phone, e-mail, text or SMS messages or, in writing). These agents have access to the personal information required in order to perform their functions.

Your details are disclosed to Sandfords London Limited of Lynton House, 7-12 Tavistock Square, London WC1H 9BQ who will only use the information for the purpose of providing details of properties for sale or to rent and any other service on this website to you.

Compliance with law

We will release your personal information where we are legally entitled to or obliged or required to do so by law (for example, if required to do so by a Court order or for the purposes of prevention of fraud or other crime). We may also exchange information with third parties for fraud protection and credit risk reduction.

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by reference to the members web page where you can update or amend your information. If you have another query relating to your information, please contact us as in writing at Sandfords London Limited, Lynton House, 7-12 Tavistock Square, London WC1H 9BQ.

Public forums and chat rooms

Sandfords’s web sites may make chat rooms, forums, message boards, and/or news groups available to its users. Any information that is disclosed in these areas becomes public information and you should always be careful when deciding to disclose your personal information. Please keep in mind that whenever you voluntarily disclose personal information on line your information can be collected and used by others. Therefore, if you post personal information on-line that is accessible to the public, you may receive unsolicited messages in return. We cannot control the actions of any 3rd parties.

Third party sites

We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our sites and we recommend that you check the privacy policy of each site you visit.

Access rights

You have a right to access the personal data that is held by Sandfords about you. To obtain a copy of this information please write to Sandfords London Limited at Lynton House, 7-12 Tavistock Square, London WC1H 9BQ . Sandfords will charge a fee of £10 for this. Please enclose this fee when sending your request to us.

Security

We recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse.

What is a cookie?

Cookies are small text files that are stored in your browser when you visit some websites.

Cookies are used for numerous purposes. This website utilises three categories of cookie as defined by the International Chamber of Commerce guide for cookie categories:

• 'Strictly Necessary Cookies' are required for the website to function at a basic level.
• 'Performance Cookies' are used to collect anonymous user behaviour data which are used to further improve the site,
• 'Functionality Cookies' are used within the website's logic to enable certain website features and to enhance the user experience anonymously.
• 'Targeting Cookies' are used to provide social networking and social bookmarking functionality.

By default all cookies are active on this website to provide the best user experience.

What cookies do we use?

The following table lists the cookies used on this website and sets out the name, function, duration and origin of each. The social networking cookies function through integration with 3rd party web sites, but are included here for completeness as this functionality is fairly integral within our web site.

Our standard terms and conditions of business are set out below:

To instruct us you must sign and return to us a copy of the accompanying letter which may vary these terms and will explain how our sale fee is calculated and detail other costs and charges. All references to “we”, “us” or “our” is to Sandfords London Limited and any joint agent and reference to “you” is to the client as identified in paragraph 1 below.

1. Our Obligations

We shall use all reasonable endeavours to sell the Property in accordance with your instructions at the asking price which you may instruct us you wish to obtain from time to time. We may offer the Property to other clients if we consider they may be interested. We shall communicate all offers to you as soon as possible after they are received.

2. Responsibility for Payment of Fees, Costs and Charges

2.1 The person signing the accompanying letter is responsible for payment of our fees, costs and charges. By signing the accompanying letter, you warrant that you are the beneficial owner of the Property. If the Property is beneficially owned by more than one person and the accompanying letter has not been signed by all such persons, you are warranting that you are acting with their full authority to bind them.

2.2 Where the Property is owned by a company, each person signing the accompanying letter personally guarantees payment by the company of our fees, costs and charges.

3. Agency

Instructions are accepted on the following basis:-

3.1 Sole Selling Rights

You will be liable to pay fees and expenses to us as detailed in our accompanying letter in addition to any other costs or charges agreed in each of the following cases:-

a) If unconditional contracts for the sale of the Property are exchanged in the period during which we have sole selling rights even if the buyer was not found by us but by another a gent or by any other person including yourself.

b) If unconditional contracts for the sale of the Property are exchanged after the expiry of the period during which we have sole selling rights but to a buyer who was introduced to you during that period with whom we have negotiations about the property in that period.

Our appointment as your agent with sole selling rights will continue after the agreed period unless terminated by either party in writing by fourteen days written notice. Upon such termination we will continue to act under a multiple agency unless otherwise agreed.

3.2 Sole Agency

You will be liable to pay fees and expenses to us as detailed in the accompany letter in addition to any other costs or charges agreed if at any time unconditional contracts for the sale of the Property are exchanged:-

a) With a buyer introduced by us during the period of our sole agency or with whom we had negotiations about the property during that period or

b) When a buyer introduced by another agent during that period.

Our appointment as your sole agent will continue after the agreed period unless terminated by either party in writing by fourteen days written notice. Upon such termination we will continue to act under a multiple agency unless otherwise agreed.

3.3 Multiple Agency

You will be liable to pay fees and expenses to us as detailed in the accompanying letter in addition to any other costs or charges agreed in the event of a buyer being introduced through us who subsequently exchanges an unconditional contract for the sale or letting of the Property during the period of our agency or within the twelve months after its cessation with a party introduced during that period.

4. Fees and Expenses

4.1 You will pay us fees and expenses as agreed and as are confirmed in our accompanying letter. Our fees and expenses are subject to VAT at the rate current at the date of our invoice.

4.2 Our fees are calculated as a percentage of the sale price achieved which includes any amounts paid or apportioned in respect of fixtures, fittings and chattels and also any payments made by the buyer to any third party which are related to the sale of the Property whether directly or indirectly.

4.3 We shall submit our fee note on the earlier of exchange of contracts or the date of occupation by the buyer or lessee. Payment shall be due on exchange of contracts. As a concession we will usually accept payment being delayed until completion provided that you irrevocably instruct and authorise your solicitors to send us our fees and expenses out of the proceeds of sale.

4.4 In the event that we introduce to you a buyer who is ready willing and able to complete in accordance with your instructions but you subsequently withdraw then you will be liable to pay to us one half of our agreed fees and expenses. Our invoice will be rendered within 28 days of the date of your withdrawal.

4.5 If you instruct us to deal with a proposed assignment, letting or sub-letting of the whole or part of the Property and the matter then proceeds by way of a surrender of your Lease, fees and expenses will be payable to us as mentioned above on completion of such surrender or your giving up possession of the Property to the Landlord (which ever is the earlier).

4.6 In the event that you terminate our agency before the expiry of the agreed period, you will become liable to pay to us immediately all our expenses including advertising costs.

4.7 All invoices rendered for fees and expenses shall be paid in full on the earlier of:-

a) Completion of the sale or letting.

b) The taking of possession by the buyer or lessee or anyone on his behalf.

c) Twenty-eight days from receipt of our invoice.

4.8 In default of payment as mentioned above interest will be payable at the rate of 4% per annum above National Westminster Bank Plc base rate for the time being in force from the date when payment should have been made to the date of payment.

5. Sub-Agents and Other Agents

5.1 We shall be entitled to circularise other agents where will consider this will assist in the sale of the Property and also to sub-instruct another agent and reserve the right to share our fees with them.

5.2 Where there is a joint agent instructed in respect of the Property you will be responsible for agreeing the terms of the appointment and the amount of their remuneration. We will not be responsible for payment of any remuneration to any joint agent unless expressly agreed.

5.3 If you have instructed us on a sole selling rights or sole agency basis then during the period of our agency you will not allow any other agent access to the Property.

6. Private Buyers

If you regard any persons as private buyers you must notify us of their identity within seven days of your written instructions. This list will be definitive and any other persons introduced during the term of our agency will not be regarded as a private buyer.

7. Related Services

We reserve the right to provide prospective buyers with services from which we may derive financial or other benefits. This may include the sale or letting of any property of any prospective buyer. We will use our reasonable endeavours to notify you if these circumstances arise.

8. Boards

The Town and Country Planning Regulations permit the display of only one “For Sale” board at each property. To comply with such regulations you agree not to allow the display or any other such board whilst our board is displayed.

9. Unoccupied Property

We accept no liability or responsibility for the maintenance or repair of or any damage to the property whilst unoccupied. You should take all necessary action to protect the Property from such risks and to insure against them.

10. Verification of Information

Under the Property Mis-descriptions Act 1991 it is a criminal offence for an Agent to make inaccurate or misleading statements about property. You will be asked to verify certain information and must do so to the best of your knowledge and ability.

11. Compliance

Under the Money Laundering Regulations we are required to obtain evidence of your identity and proof of address. In order to comply, we shall require you to supply to us as soon as practicable such evidence as is set out in the accompany letter.

12. Home Information Pack (“HIP”)

By law we are prohibited from marketing any property until a HIP has been ordered and an Energy Performance Certificate received. We will give you our full assistance but ultimately it is your responsibility to obtain and pay for a HIP relating to the Property.

13. Definitions

In these terms and conditions:

1. “Person” shall include any company, partnership and/or other legal entity. 2. “Buyer” shall include any person, company, partnership or other entity or any kind in which any person introduced by us is interested or associated. 3. “Unconditional Contract” shall include any contract which is subject to conditions which are complied with or with which the parties agree (informally or formally) should not be enforced or complied with. 4. The singular shall include the plural and the masculine shall include the feminine and in each case vice versa.

14. Jurisdiction

English law shall apply to these terms and conditions in all respects and both you and us shall submit to the jurisdiction of the High Court of England and Wales in all respects.

15. Arbitration

Any dispute or difference between you and us in connection with these terms and conditions or the accompanying letter shall be referred to and determined by a sole arbitrator to be appointed by agreement by instructing the president for the time being of the Royal Institution of Chartered Surveyors acting as an expert whose decisions shall be final and binding.

On the lettings side, we are members of the Association of Residential Letting Agents and adhere to their code of practice. Tenants' deposits are held by the independent TDS service so both tenants and landlords can be confident that deposits will be fairly handled at the conclusion of a tenancy.

Sandfords was founded in 1985 by Andrew Ellinas, who used his mother's maiden name on the letterhead. The company initially served the Highgate area, but an introduction to James Light prompted a new partnership and a move to Regent's Park. The new office opened in 1994.

Expansion was rapid and Sandfords soon gained a reputation as the agents with the best local contacts and expertise.

Sandfords soon saw the logic of expanding south of the Marylebone Road, and in 2006 Tim Fairweather joined the firm to open the Marylebone office.

The firm has been at the forefront of the technological changes that have swept the property sector. Andrew, something of a geek, personally installed the firm's first computer network, at a time when networks were the preserve of big corporations, and he wrote Sandfords' first website. The site was a dynamic websites that could be updated on the fly, one of the first for any estate agent in the UK.

Sandfords were founder shareholders in Primelocation.com, the pioneering property website, and are shareholders in Fabric, the top north London property magazine.