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  <channel>
    <title>Longshots: Library-Related Commentary and Interviews</title>
    <link>http://www.librarybeat.org/longshots</link>
    <description>Library commentary and interviews with librarians and other library figures from North Suburban Library System director, Sarah Long.</description>
    <pubdate>Wed Oct 28 00:00:00 -0500 2009</pubdate>
    <webMaster>ibaaske@nsls.info</webMaster>
    <copyright>2009</copyright>
    <language>en-us</language>
    <itunes:explicit>No</itunes:explicit>
    <itunes:category text="Public Radio" />
    <itunes:block>No</itunes:block>
    <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
    <itunes:summary>Library commentary and interviews with librarians and other library figures from North Suburban Library System director, Sarah Long.</itunes:summary>
    <itunes:author>Sarah Ann Long</itunes:author>
    <itunes:owner>ibaaske@nsls.info</itunes:owner>
    <media:copyright>2009</media:copyright><itunes:explicit xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">no</itunes:explicit><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Library commentary and interviews with librarians and other library figures from North Suburban Library System director, Sarah Long.</itunes:subtitle><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" href="http://feeds.feedburner.com/sarahlong" type="application/rss+xml" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com" /><item>
      <title>Longshots #193: Libraries Will Connect Community and Technology with ILEAD U</title>
      <description>Sarah talks with Anne Craig, Director of the Illinois State Library about the new ILEAD U project. The ISL is one of 33 institutions nationwide to receive a Laura Bush 21st Century Librarian Program grant to develop an institute where Illinois librarians can enhance their technology and leadership skills.&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/j0ufEs3Yg10" height="1" width="1"/&gt;</description>
      <pubDate>Wed Nov 04 00:00:00 -0600 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/j0ufEs3Yg10/193</link>
      
      <itunes duration="16:33" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/193</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="Sarah talks with Anne Craig, Director of the Illinois State Library about the new ILEAD U project. The ISL is one of 33 institutions nationwide to receive a Laura Bush 21st Century Librarian Program grant to develop an institute where Illinois librarians can enhance their technology and leadership skills. " />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library ILEAD U Grants IMLS Institute of Museum and Library Services David Lankes Synergy Anne Craig Illinois State Library</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/PIVsDZu-wek/20091015AnneCraig.mp3" fileSize="3978366" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Anne Craig, Director of the Illinois State Library about the new ILEAD U project. The ISL is one of 33 institutions nationwide to receive a Laura Bush 21st Century Librarian Program grant to develop an institute where Illinois librarians </itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Anne Craig, Director of the Illinois State Library about the new ILEAD U project. The ISL is one of 33 institutions nationwide to receive a Laura Bush 21st Century Librarian Program grant to develop an institute where Illinois librarians can enhance their technology and leadership skills. </itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/193</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/PIVsDZu-wek/20091015AnneCraig.mp3" length="3978366" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20091015AnneCraig.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Longshots #192 Secretary of State Jesse White Loves Libraries</title>
      <description>Sarah talks with Illinois Secretary of State and State Librarian Jesse White about the inestimable value of libraries and his efforts to mitigate severe budget cuts to libraries and library systems by the Illinois General Assembly.  They also discuss Secretary White's extensive background as an educator and legislator, and his "Project Next Generation."&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/eXYpKIiIJv4" height="1" width="1"/&gt;</description>
      <pubDate>Wed Oct 28 00:00:00 -0500 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/eXYpKIiIJv4/192</link>
      
      <itunes duration="13:52" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/192</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="Sarah talks with Illinois Secretary of State and State Librarian Jesse White about the inestimable value of libraries and his efforts to mitigate severe budget cuts to libraries and library systems by the Illinois General Assembly.  They also discuss Secretary White's extensive background as an educator and legislator, and his &quot;Project Next Generation.&quot;" />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library Jesse White Secretary of State Secretary of State Jesse White State Librarian budget cuts Project Next Generation</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/QwJ0ALfZQ8w/20091027JesseWhite.mp3" fileSize="3332932" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Illinois Secretary of State and State Librarian Jesse White about the inestimable value of libraries and his efforts to mitigate severe budget cuts to libraries and library systems by the Illinois General Assembly. They also discuss Secre</itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Illinois Secretary of State and State Librarian Jesse White about the inestimable value of libraries and his efforts to mitigate severe budget cuts to libraries and library systems by the Illinois General Assembly. They also discuss Secretary White's extensive background as an educator and legislator, and his "Project Next Generation."</itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/192</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/QwJ0ALfZQ8w/20091027JesseWhite.mp3" length="3332932" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20091027JesseWhite.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Longshots #191: The Power of Participatory Librarianship</title>
      <description>Sarah talks with Dr. R. David Lankes, Associate Professor and Director of the Information Institute of Syracuse School of Information Studies at Syracuse University about the concept of participatory librarianship. They also discuss the mission of a librarian, learning as conversation, and the four major ways of facilitating knowledge and information.&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/ICfBRTp7oG0" height="1" width="1"/&gt;</description>
      <pubDate>Tue Oct 20 00:00:00 -0500 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/ICfBRTp7oG0/191</link>
      
      <itunes duration="16:39" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/191</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="Sarah talks with Dr. R. David Lankes, Associate Professor and Director of the Information Institute of Syracuse School of Information Studies at Syracuse University about the concept of participatory librarianship. They also discuss the mission of a librarian, learning as conversation, and the four major ways of facilitating knowledge and information." />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library Dr. R. David Lankes participatory librarianship Syracuse University</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/JZp5r8XH1DI/20090922RDavidLankes.mp3" fileSize="4001144" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Dr. R. David Lankes, Associate Professor and Director of the Information Institute of Syracuse School of Information Studies at Syracuse University about the concept of participatory librarianship. They also discuss the mission of a libra</itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Dr. R. David Lankes, Associate Professor and Director of the Information Institute of Syracuse School of Information Studies at Syracuse University about the concept of participatory librarianship. They also discuss the mission of a librarian, learning as conversation, and the four major ways of facilitating knowledge and information.</itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/191</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/JZp5r8XH1DI/20090922RDavidLankes.mp3" length="4001144" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20090922RDavidLankes.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Longshots #190: LSSI Helps to Keep Libraries Relevant  </title>
      <description>Sarah talks with Judy Pezzanite, Chief Operating Officer and Co-Founder of Library Systems and Services (LSSI) about how and why LSSI was founded in 1981.  They also talk about why the firm's business related to managing libraries has attracted controversy.&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/lmmes4gTPU0" height="1" width="1"/&gt;</description>
      <pubDate>Wed Oct 14 00:00:00 -0500 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/lmmes4gTPU0/190</link>
      
      <itunes duration="16:42" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/190</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="Sarah talks with Judy Pezzanite, Chief Operating Officer and Co-Founder of Library Systems and Services (LSSI) about how and why LSSI was founded in 1981.  They also talk about why the firm's business related to managing libraries has attracted controversy." />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library Judy Pezzanite LSSI Library Systems and Services</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/gtVXEXyuKb8/20090911JudyPezzanite.mp3" fileSize="4015982" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Judy Pezzanite, Chief Operating Officer and Co-Founder of Library Systems and Services (LSSI) about how and why LSSI was founded in 1981. They also talk about why the firm's business related to managing libraries has attracted controversy</itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Judy Pezzanite, Chief Operating Officer and Co-Founder of Library Systems and Services (LSSI) about how and why LSSI was founded in 1981. They also talk about why the firm's business related to managing libraries has attracted controversy.</itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/190</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/gtVXEXyuKb8/20090911JudyPezzanite.mp3" length="4015982" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20090911JudyPezzanite.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Longshots #189: Blogging for Academic Libraries</title>
      <description>Learn about the &lt;a href="http://acrlog.org/"&gt;ACRLog blog&lt;/a&gt; from Associate University Librarian for Research and Instructional Services at Temple University. Sarah uncovers the reasons behind Steven's recent &lt;a href="http://acrlog.org/2009/08/03/these-predictions-throw-caution-to-the-wind/"&gt;satirical post&lt;/a&gt; about the 25 predictions for the library of the future. They also discuss the continuing importance of librarian and faculty research and how using the library adds value to your life.&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/NJAo7k1bbZU" height="1" width="1"/&gt;</description>
      <pubDate>Wed Oct 07 00:00:00 -0500 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/NJAo7k1bbZU/189</link>
      
      <itunes duration="16:33" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/189</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="Learn about the &lt;a href=&quot;http://acrlog.org/&quot;&gt;ACRLog blog&lt;/a&gt; from Associate University Librarian for Research and Instructional Services at Temple University. Sarah uncovers the reasons behind Steven's recent &lt;a href=&quot;http://acrlog.org/2009/08/03/these-predictions-throw-caution-to-the-wind/&quot;&gt;satirical post&lt;/a&gt; about the 25 predictions for the library of the future. They also discuss the continuing importance of librarian and faculty research and how using the library adds value to your life." />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library Steven Bell blogging academic blogs</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/Hhkaa6TJmGA/20090817StevenBell.mp3" fileSize="3977739" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Learn about the ACRLog blog from Associate University Librarian for Research and Instructional Services at Temple University. Sarah uncovers the reasons behind Steven's recent satirical post about the 25 predictions for the library of the future. They als</itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Learn about the ACRLog blog from Associate University Librarian for Research and Instructional Services at Temple University. Sarah uncovers the reasons behind Steven's recent satirical post about the 25 predictions for the library of the future. They also discuss the continuing importance of librarian and faculty research and how using the library adds value to your life.</itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/189</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/Hhkaa6TJmGA/20090817StevenBell.mp3" length="3977739" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20090817StevenBell.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Longshots #188: Libraries Provide More Service With Less Funding </title>
      <description>Sarah talks with Mary Dempsey, Commissioner of the Chicago Public Library System, about what Chicago libraries are doing to cope with the current economic downturn.  They also discuss the various benefits for Chicago of winning the bid to host the 2016 Olympic Games.&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/-flZD5N2ftw" height="1" width="1"/&gt;</description>
      <pubDate>Wed Sep 30 00:00:00 -0500 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/-flZD5N2ftw/188</link>
      
      <itunes duration="16:43" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/188</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="Sarah talks with Mary Dempsey, Commissioner of the Chicago Public Library System, about what Chicago libraries are doing to cope with the current economic downturn.  They also discuss the various benefits for Chicago of winning the bid to host the 2016 Olympic Games.  " />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library Mary Dempsey Chicago Public Library Olympics Economic Downturn</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/J6yI7G3tswk/20090916MaryDempsey.mp3" fileSize="4019848" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Mary Dempsey, Commissioner of the Chicago Public Library System, about what Chicago libraries are doing to cope with the current economic downturn. They also discuss the various benefits for Chicago of winning the bid to host the 2016 Oly</itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Mary Dempsey, Commissioner of the Chicago Public Library System, about what Chicago libraries are doing to cope with the current economic downturn. They also discuss the various benefits for Chicago of winning the bid to host the 2016 Olympic Games. </itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/188</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/J6yI7G3tswk/20090916MaryDempsey.mp3" length="4019848" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20090916MaryDempsey.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Longshots #187: David Gista Art Exhibit is Influenced by Libraries</title>
      <description>This week Sarah speaks with French painter David Gista, an artist whose work is often influenced by and focused on books. Listen in as they discuss his artistic process, how he creates mystery in his paintings, and the exhibit on display at North Suburban Library System through October 2009.&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/7k7vOJIfFXw" height="1" width="1"/&gt;</description>
      <pubDate>Wed Sep 23 00:00:00 -0500 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/7k7vOJIfFXw/187</link>
      
      <itunes duration="16:10" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/187</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="This week Sarah speaks with French painter David Gista, an artist whose work is often influenced by and focused on books. Listen in as they discuss his artistic process, how he creates mystery in his paintings, and the exhibit on display at North Suburban Library System through October 2009." />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library David Gista art exhibit paintings libraries</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/9sI9xfsp4_w/20090917DavidGista.mp3" fileSize="3887355" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">This week Sarah speaks with French painter David Gista, an artist whose work is often influenced by and focused on books. Listen in as they discuss his artistic process, how he creates mystery in his paintings, and the exhibit on display at North Suburban</itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">This week Sarah speaks with French painter David Gista, an artist whose work is often influenced by and focused on books. Listen in as they discuss his artistic process, how he creates mystery in his paintings, and the exhibit on display at North Suburban Library System through October 2009.</itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/187</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/9sI9xfsp4_w/20090917DavidGista.mp3" length="3887355" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20090917DavidGista.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Longshots #186: Accessible Travel</title>
      <description>This week Sarah talks with travel writer &lt;a href="http://candyharrington.com/book/books.php"&gt;Candy Harrington&lt;/a&gt; about accessible travel. Candy discusses how libraries are useful to those with disabilities while traveling. She also suggests ways to find accessible travel information and touches on mobility issues and related laws.&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/JsS9g8yS-b8" height="1" width="1"/&gt;</description>
      <pubDate>Tue Sep 15 00:00:00 -0500 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/JsS9g8yS-b8/186</link>
      
      <itunes duration="15:52" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/186</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="This week Sarah talks with travel writer &lt;a href=&quot;http://candyharrington.com/book/books.php&quot;&gt;Candy Harrington&lt;/a&gt; about accessible travel. Candy discusses how libraries are useful to those with disabilities while traveling. She also suggests ways to find accessible travel information and touches on mobility issues and related laws." />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library Candy Harrington travel accessibility</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/lBq8_0-Gemo/20090825CandyHarrington.mp3" fileSize="3815779" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">This week Sarah talks with travel writer Candy Harrington about accessible travel. Candy discusses how libraries are useful to those with disabilities while traveling. She also suggests ways to find accessible travel information and touches on mobility is</itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">This week Sarah talks with travel writer Candy Harrington about accessible travel. Candy discusses how libraries are useful to those with disabilities while traveling. She also suggests ways to find accessible travel information and touches on mobility issues and related laws.</itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/186</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/lBq8_0-Gemo/20090825CandyHarrington.mp3" length="3815779" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20090825CandyHarrington.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Longshots #185: Experiences of an ILA Immediate Past President</title>
      <description>Listen in as Sarah talks with Donna Dziedzic, Executive Director of Naperville Public Library and past president of the Illinois Library Association as they discuss Donna's experience working with ILA. Learn what Donna is doing now in her role as an immediate past president.&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/5aRY7Hy5So4" height="1" width="1"/&gt;</description>
      <pubDate>Wed Sep 09 00:00:00 -0500 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/5aRY7Hy5So4/185</link>
      
      <itunes duration="16:31" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/185</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="Listen in as Sarah talks with Donna Dziedzic, Executive Director of Naperville Public Library and past president of the Illinois Library Association as they discuss Donna's experience working with ILA. Learn what Donna is doing now in her role as an immediate past president." />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library ILA Illinois Library Association ILA President Donna Dziedzic Naperville Public Library</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/76Ig7Y64L_g/20090806DonnaDziedzic.mp3" fileSize="3970529" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Listen in as Sarah talks with Donna Dziedzic, Executive Director of Naperville Public Library and past president of the Illinois Library Association as they discuss Donna's experience working with ILA. Learn what Donna is doing now in her role as an immed</itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Listen in as Sarah talks with Donna Dziedzic, Executive Director of Naperville Public Library and past president of the Illinois Library Association as they discuss Donna's experience working with ILA. Learn what Donna is doing now in her role as an immediate past president.</itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/185</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/76Ig7Y64L_g/20090806DonnaDziedzic.mp3" length="3970529" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20090806DonnaDziedzic.mp3</feedburner:origEnclosureLink></item>
    <item>
      <title>Longshots #184: What Libraries Can Learn from Zappos</title>
      <description>Sarah talks with Rebecca Tolley-Stokes of East Tennessee State University Sherrod Library about her recent article in &lt;i&gt;College and Research Libraries&lt;/i&gt;, "Try on a New Pair of Sensible Shoes: What Libraries Can Learn from Zappos About Customer Service and Organizational Culture." They look closely at possible ways academic libraries can offer improved customer service.&lt;img src="http://feeds.feedburner.com/~r/sarahlong/~4/HeQVg7LK_-o" height="1" width="1"/&gt;</description>
      <pubDate>Wed Sep 02 00:00:00 -0500 2009</pubDate>
      <link>http://feedproxy.google.com/~r/sarahlong/~3/HeQVg7LK_-o/184</link>
      
      <itunes duration="16:45" />
      <guid isPermalink="true" isPermaLink="false">http://www.librarybeat.com/longshots/play/184</guid>
      <itunes:author>Sarah Ann Long</itunes:author>
      <itunes summary="Sarah talks with Rebecca Tolley-Stokes of East Tennessee State University Sherrod Library about her recent article in &lt;i&gt;College and Research Libraries&lt;/i&gt;, &quot;Try on a New Pair of Sensible Shoes: What Libraries Can Learn from Zappos About Customer Service and Organizational Culture.&quot; They look closely at possible ways academic libraries can offer improved customer service." />
      <itunes:explicit>No</itunes:explicit>
      <itunes:category text="Public Radio" />
      <itunes:block>No</itunes:block>
      <itunes:image href="http://www.librarybeat.com/images/longshots.gif" />
      <itunes:keywords>libraries library Rebecca Tolley-Stokes Zappos Customer Service Academic Libraries future of libraries</itunes:keywords>
    <media:content url="http://feedproxy.google.com/~r/sarahlong/~5/jrljlmTPb3U/20090806RTolley_Stokes.mp3" fileSize="4027058" type="audio/mpeg" /><itunes:subtitle xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Rebecca Tolley-Stokes of East Tennessee State University Sherrod Library about her recent article in College and Research Libraries, "Try on a New Pair of Sensible Shoes: What Libraries Can Learn from Zappos About Customer Service and Org</itunes:subtitle><itunes:summary xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">Sarah talks with Rebecca Tolley-Stokes of East Tennessee State University Sherrod Library about her recent article in College and Research Libraries, "Try on a New Pair of Sensible Shoes: What Libraries Can Learn from Zappos About Customer Service and Organizational Culture." They look closely at possible ways academic libraries can offer improved customer service.</itunes:summary><feedburner:origLink>http://www.librarybeat.com/longshots/play/184</feedburner:origLink><enclosure url="http://feedproxy.google.com/~r/sarahlong/~5/jrljlmTPb3U/20090806RTolley_Stokes.mp3" length="4027058" type="audio/mpeg" /><feedburner:origEnclosureLink>http://tracker.librarybeat.org/podcastmedia/20090806RTolley_Stokes.mp3</feedburner:origEnclosureLink></item>
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