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10 Myths That Scare SEOs But Shouldn't - Whiteboard Friday

randfish — 2012-05-24T23:04:16+01:00

In this week's Whiteboard Friday, we'll be tackling some SEO myths that might scare you but shouldn't. From keyword density to reciprocal linking, lets set the record straight about some of the myths out there. After watching what are some myths that don't scare you and why? Enjoy your weekend!

Video Transcription

Howdy SEOmoz fans. Welcome to another edition of Whiteboard Friday. This week I want to address some of the myths that form in the SEO world that get people really scared and worried and asking questions in Q&A and on Twitter and on forums going, "Hey, wait a minute. I heard that this is a problem. Is this going to cause something bad with my site?" Let me put these to ease and try to explain each one. We've got ten. Let's get to them.

Number one: I'm worried because I have too many links pointing to my site from one particular domain. Maybe it's a site-wide link. Maybe they just embedded you in their blogroll, and it's linking to you. This isn't a problem unless the links are coming from a highly manipulative source, in which case you'd hope they weren't linking to you anyway. But I wouldn't stress too much about it. I'll get to people pointing bad links to you in a second. If you have 80,000 links pointing to you from one particular site, don't stress. This isn't going to kill your SEO. It's not the end of the world. If there's a good, editorial, natural reason why those links should exist, it's probably going to help you. What it won't do is help you 79,000 times more than if you just had a few pages on there, but it will help. It's not a terrible thing. Don't panic. I would almost never worry about this unless the links are from particularly terrible, spammy pages, in which case you might sort of worry, right? People have been worried particularly with Google's Penguin update that, "Oh, the links that I have might be hurting me." Great. Okay.

If you bought those links and you did it in a manipulative way, you acquired them somehow, fine. Contact those people. Please tell them to take those links down. If other people are just building spammy links to you, do not sweat it.

Sweat earning great editorial links. Great editorial links, a fantastic site, great user experience, tremendously valuable content that people don't want to live without, and building a real brand on the Internet, those things will protect you far better from spammy links than trying to contact webmasters one by one and get them to take down your link profiles. There are cases where you might need to do this if you have done or someone else has done bad linking on your behalf in the past, but these are rare. They're few and far between. I'd worry much, much more about building up a great site.

Number three: My keyword density is too high. I don't know where this concept came from. I know years ago people worried about keyword density as in the percentage of keywords on a particular page that are my target phrase that I'm trying to rank for. That's a good search engine signal, and I should try to make my keyword density 2.78%. No. A) You don't need to worry about that, and (B) you also don't need to worry about too high. There was then this myth that, oh wait, if my keyword is too high a percentage of the content on the page, maybe they won't use it for ranking, but they'll flag it for spam. Years ago Bing did say, "Yes, keyword density, we might look at that as a signal of how we do things." If you're writing content naturally and you've got a great user experience, and it just so happens that you have an e-commerce product page where the title is the name of the product and then the product description contains the title twice, and that's just how it goes and that's natural and it's in the headline, and it happens that, oh no, my keyword density here is 30% or 40%
of the text on the page, don't panic. That's okay. That's a fine thing.

As long as you're doing things naturally, you really never need to worry about keyword density. It's when you're doing manipulative kinds of things and building pages just to rank and stuffing them with keywords, then you might start to get into danger territory. But even then, keyword density is probably not the way to measure it. Measure it by looking at the page and being logical and saying, "Does this look like a great page for users?" If not, "Wait a minute. Is the word on here four times, and I only have ten other words? Oh no." Don't panic.

Number four: Other sites are scraping your site or your blog - your RSS feed is the most common way - and then republishing it elsewhere. Not only should you not panic about this, but I might say you should be a little proud of this. This mean that great, the Internet has discovered you. They've decided your RSS feed is good, useful, and worth copying and reposting. If they're reposting other places, 99% of the time they're also linking back to anything that you link to, including your own site. So having your blog picked up and scraped is just fine. Some of these, yes, they're spammy, manipulative, and junky. Don't worry. Google's not going to hold that against you. It's not your fault. Every site on the Web has this. Literally SEOmoz, I think, is copied by 200 plus different aggregators who all republish our content, maybe more than that. Don't stress. Don't worry about it. What you can do, what you should do, is make sure that those links that you've got are absolute links, so that when they're copied and picked up, they point back to your site. That's a great way to go. But don't panic about this. A lot of these uses are also legitimate.

Number five: What if Google sees my analytics because I'm using Google Analytics, and then they see that my engagement rates are low? I have a high bounce rate, low time on site. Are they going to punish me for low engagement and give me a penalty? No, they are not. Don't panic about this either. Number one, Google has promised that the Google Webspam Team and Search Quality Team do not get data directly from Google Analytics. In the aggregate, they might be using it to inform some things, but they are not looking at your site's analytics and saying, "Oh, let's punish that guy. Let's punish him for having low engagement, low time on site." They might see that people are bouncing off your page and back to the search results and being unhappy and those kinds of things. But if you're delivering a good user experience, if you're delivering a great answer to simple questions, your bounce rate is going to be high, and your engagement and time on site is going to be low because you've answered the user's query very quickly. Think of Q&A sites that are essentially answering dumb, simple questions like: What year Franklin Roosevelt was born? Oh, good, it was this year. Good, I'm out of here I'm done. You're gone. Don't worry about this low engagement, low usage. And don't worry about Google seeing into your analytics. They're not going to penalize you for it.

Number six: If this link is reciprocal, meaning I link to this site and they link back to me, will I get penalized for it? Does it lose its value?
Should I not link to the places that are linking to me? What if the New York Times links to me? I want to share that article with all my readers and say, "Oh, look, the New York Times covered me." But I don't want to make it a reciprocal link. Stop worrying. This is not a big concern. You don't need to worry about reciprocal links from this perspective. Years ago, there was this practice, and it still exists a little bit, where people would create pages and pages of links. They'd all point to their friends who they found on the Web. Their friends would all point back to them, and reciprocal links became a bad word because it was a spammy tactic that the engines had a pretty easy time identifying. But if you're just sharing the stuff that's sharing you, this is a fine thing to do. Don't panic. Don't worry that just because you're linking to something, the link back won't count.

Number seven: I'm linking with non-ideal anchor text. Is this going to hurt me? I have this page and I want to point to it internally or externally with a link, and I wanted it to contain this anchor text, but it's not as user-friendly and I'm worried people won't click through on it, or it seems a little manipulative, or I just can't get my product team to buy into that. It's okay. Don't panic. Don't worry about that either. In fact, there's a lot of suspicion in the SEO space right now that Google is looking at exact match anchor text and saying, "This stuff is not natural. This isn't normal. Why are people linking like this?" If you have an opportunity where it fits well with user experience, fits well with the content, and the anchor text makes sense, great. Fantastic. Take that opportunity. Earn that link. But don't stress if many of your links are pointing with a brand. This is again part of that density myth, where people think, oh, wait a minute. If 100 links point to me but 50 of them don't have my anchor text, then I won't rank for that. This is not a problem. You're going to be just fine. Don't stress.

Number eight: There are links in my footer. I have a footer on my website. I've got links in there. Are those going to negatively affect me? I've heard lots of bad things about footer links. Most of the time, this is not a problem. Again, it goes back to the same thing that we've been talking about throughout this Whiteboard Friday, which is if you're doing it for good user experience. If we take a look at one of my favorite footers, which is on Zappos.com. They have a great footer. It's long, it's lengthy. It almost feels too long, but it has fun stuff in there. It makes me like the company even more. It links to a lot of good things. Great, no problem. However, if you're stuffing tons and tons of links and you've got a footer that, oh here's an exact match anchor text; there's another exact match anchor text; there's another exact match anchor text; and I've got a big old list of them, and it goes all the way down my footer, you start to look like you're manipulating the search results. We've actually seen people who've pulled these or made their footers look more natural and more user-
experience centered, the penalties will actually be lifted. So it looks like Google algorithmically penalizes people for tons of stuffing and bad keywords in the footer. But just because it's in the footer doesn't necessarily mean it's bad. Don't stress just because of this word footer and footer links.

Number nine: Will URLs without keywords prevent me from ranking well? I don't know where this myth came from, but there's like this world of, "Oh, look, it's /123 or /?ide=7 instead of /keyword which I wanted to rank for."
This is not a tremendous problem. Certainly if you can get to the point where your URLs are keyword friendly and they're static, that's good. That's best practices. You want to make it so that when someone reads your URLs offline or sees them in an email or a tweet, they go, "Oh, I bet I can guess at exactly what's on that page," and that's a wonderful thing. Yes, when people copy and paste those URLs, the keywords will be in there. That's nice. But this is not going to prevent you from ranking. You see tons of pages that rank very well that do this. I would not stress about this. I wouldn't necessarily jump through tons of hoops to have all your URLs rewritten. It can be a big engineering effort. Sometimes it pays off. When you're doing a site redesign anyway, go for it. But I wouldn't make that the centerpiece of your SEO campaign. Oftentimes, this is not going to move the needle as much as you think it will.

Number ten, our last one: What about link bait? I'm worried about link bait and content marketing efforts and building this great content stuff, having a blog, having infographics, and having these cool videos, because they're not my product pages or sales pages. Won't Google eventually penalize for this because they don't want to see people just engaging in producing great content and earning links to their site? No. Google and Bing have both stated very specifically that they love this practice of content marketing, of doing great stuff on the Internet, even if it's only partially or semi-relevant to your particular niche or industry or customers. This is like saying, "Hey, I have a business that hosts a bunch of events. I have a business that donates to charity. I have a business that is one of the best employers in the state." It is interesting and does cool stuff outside of our pure product and sales process. That is a good thing. That is a great way to earn branding and awareness and attention. It's a great way to do well in social media and earn a following there. It's a great way to have content that's spread throughout the Web. It will help with SEO because of the rising tide phenomenon, which is essentially your site is this ship sailing on the ocean, and as the tide rises from all the links that are pointing into you, essentially your domain's link juice rises and authority rises, all the pages on there will perform slightly better. Google is not going to take away this power and essentially say,
"Oh, you know what? We're only going to count links to the exact page and we're only going to count them exactly this. We don't want this concept of domain authority." They love the concept of domain authority because they love the world of brands and branding. I would not stress that your content marketing and link bait efforts are going to be penalized or devalued. In fact, I would continue to focus on them. And if you can find ways to make the audience overlap well with what the people are actually buying, that's even more fantastic.

I hope you've enjoyed this Whiteboard Friday. I want you to de-stress, stop worrying about some of these myths that I know are popping up all over the place. Stop being scared of words like footer links and footers and URLs without keywords and keyword density. Just because these words are out there, just because they're causing problems for some people who are doing things in a spammy, manipulative way, doesn't mean every SEO needs to stress about them.

All right, everyone, I hope you've enjoyed this Whiteboard Friday. We'll see you again next week. Take care.

Video transcription by Speechpad.com

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How to Build and Operate a Content Marketing Machine

Toby Murdock — 2012-05-23T22:19:23+01:00

Posted by Toby Murdock

This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author's views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

Content Marketing is hot. White hot. SEO and digital marketing thought leaders are declaring that Content Marketing is the next big thing. Even Rand is touting its importance.

The strategy of Content Marketing makes sense: instead of pushing messages about your product at prospects, pull prospects towards you by publishing content about your prospects’ interests. Search rank, traffic, leads and all sort of goodness flow from this approach.

So the conversation is no longer about if or why an organization should practice Content Marketing. But the still unanswered question is “How?” How does a brand actually become a publisher, produce great content, and attract traffic and generate conversions?

So if you’re wondering “How?”, fear not. This post will provide a guide on how to build and operate a Content Marketing Machine. But, to be clear, I’m not talking about dipping a toe in the water: doing some blog posts, busting out an infographic. I’m talking about a sustained effort to generate content excellence in your category. I’m talking about a machine that generates more traffic and leads at lower cost than all of your other channels combined.

The Machine

First, let’s take a look at the machine, all of its pistons, cogs, smokestacks and miscellaneous parts. This will give you an overview of what you’re building and what you’re going to operate:

Now we’ll go over the machine, part by part.

Goals & Plan

What is the goal, the end output for your Content Marketing Machine? Content marketing is utilized for lots of objectives, including customer retention, upsell, support and brand awareness. But by far the major objective for most Content Marketers is Lead Generation / Customer Acquisition, which can take the form of adding an item to a shopping cart, filling out a lead-gen form, or signing up for a trial.

Your plan then becomes to create a content-powered path that takes your prospect from where they are today to the end goal. This plan is best plotted on a matrix, called The Content Grid, where one axis lists your customer personas and the other axis lists your various stages in the buying cycle. We can do a close-up on this part of the machine here:

Then for each cell in this grid, you have to ascertain what content can attract the persona to that stage and help move them on to the next stage. Specifically each cell should answer the following questions:

What questions does the Persona want to answer at this stage in the process?
What are the topics and categories that would provide this content and answer these questions?
What are some sample headlines for content in each cell?
What formats (blog posts, videos, eBooks, etc.) would this content be delivered through?

Remember, at the top of your buying cycle, the prospect does not care at all about you and your brand. Your content here should be at some intersection between your prospect’s interests and the expertise within your organization. The content here at the top should never promote your own products and services. But as you move down the Content Grid and the prospect has indicated interest in your products and services, your content should provide more information about them.

Team

So you’ve got a plan. Now you have to figure out who is going to execute it. Begin by looking at your grid. Who can produce these pieces of content? Is it going to be internal contributors? External paid freelancers? Guest posters?

Naturally this depends a good amount on your budget. But for most organizations it is a mix of internal and external contributors: you want to utilize your unique internal expertise, but you also use external talents to share the burden, particularly on rich media content like video and infographics.

While there is a variance in the mix for the set of contributors, there is one consistent, crucial role: the Managing Editor. Many stakeholders will submit ideas and content into the Content Marketing Machine, will turn its Audience Development crank, and will pull leads and reports out of the Machine. But you need at least one person whose primary responsibility is to man the controls of the machine: to plan the editorial calendar, to supervise content production and distribution, to generate traffic and conversions, to monitor metrics and to be accountable for results. Without such a person, you aren’t operating a Machine, but rather a small appliance (perhaps a Content Marketing toaster).

Ideally the Managing Editor should have content experience from a journalism, copy writing or PR background. But the Managing Editor should also know the web and the ways of search, social, analytics and link-building. Lastly the Managing Editor should be familiar with marketing and the end objectives of driving traffic and conversions.

Ideas

The Ideas section of the Content Marketing Machine is where marketers most often struggle. In the Content Marketing Institute’s 2012 Content Marketing Research Report, over half cited consistently outputting content as their greatest challenge, which a particular struggle over figuring out what to produce. To truly become a publisher requires consistently producing content 3, 4, 5 times a week. What in the world, marketers lament, am I going to write about every day?

Remember: the bulk of the content that you are going to produce is about your customers’ interests, not about your products. Thus the best way to generate content ideas is to understand what your customers are interested in.

There are two best practices for idea generation. First is online social listening. Dive into the categories you are covering on Twitter, Facebook, LinkedIn, etc. See what topics the communities are interested in. Q&A sites like Quora and Yahoo Answers can identify the specific questions your prospects want answered.

The other best practice is to leverage the ears in your organization. Your colleagues in sales, services, support, etc. are talking with customers every day. Encourage them to listen for nuggets of customer concern and then submit those into the Content Marketing team. To give your colleagues incentive to participate, make sure that their submissions don’t end up in a black box. Instead, if you reject them, let them know. If you accept them and convert the idea into content, keep them informed of the content and how it performs. The best organizations at this even keep a leaderboard to showcase which employees are making the best contribution to the Content Marketing ideas effort.

Production

As you get your idea generation going, you’ll then need to operate the heart of the Content Marketing Machine, the content production. The centerpiece of production is an Editorial Calendar. The calendar should specify who is going to create what piece of content, when they will have it submitted, when you plan on publishing it, and to where you plan on publishing it (your site, YouTube, Slideshare, all of the above, etc.).

The Editorial Calendar should look something like this:

In your Editorial Calendar you should also note the Customer Persona and Buying Stage that the content is intended for. As you look over your Calendar, you should be able to visually see whether or not you producing the right content mix to cover the various cells in your Content Grid.

Many organizations can get buried in the logistics of the Production stage. Many stakeholders can be involved, including: the idea generator, the content creator, graphic designers, the Managing Editor, the SEO expert, the social media team, Legal & PR (for approvals), etc. Often too much of the effort goes into coordinating these players instead of creating great content.

If you’re in a moderately sized organization with decent complexity, make sure your map out the process involved to get content out the door. Who will submit the content? Who needs to approve it and at what stage of the process? Who is going to be posting messages to Twitter, Facebook and LinkedIn once the content has been published? Identify the required workflows and have a plan to manage them so that your efforts don’t get consumed by administrative tasks.

Audience Development

So you’re publishing content now! Your machine is up and running! Congratulations!
However, creating the content is just half of your task. The other half needs to be around getting visitors to that content, which is the Audience Development component of the Content Marketing Machine. Audience Development breaks down into 4 major buckets:

Influencers
Search
Paid
Syndication

Influencers. Influencers are the most important component of Audience Development. Begin by identifying the influencers in your space: the individuals and organizations in your topic that have lots of visitors to their sites, followers to their Twitter accounts, etc. In other words, these are the places on the web where the prospects who you want to read your content hang out.

Your objective is to win links from these Influencers to your content. Get started by building relationships with these Influencers. Retweet their tweets. Comment on their blogs. Get into a dialog.

Once you’ve gotten on the influencer’s radar, craft content with the end objective--the Influencer link--in mind. Ask yourself: What content would be of enough interest to this Influencer that they would want to share it with their audience? Or try to bring the Influencer into the process from the start: tell them that you are working on a piece of content and would appreciate their feedback or a quote.

Search. Winning these Influencer links is the key to getting referral traffic to your content. It is also the biggest way that you can improve category two in Audience Development: search traffic. Win links from authoritative influencers, and the Search Engines will improve your rank, driving more traffic. Of course you need to be deliberate about this process: identify the search keywords that your personas will search for; target and optimize your content for keyword; and track how your content efforts, keyword by keyword, are effecting your search ranking.

Paid. Despite all of the inbound, organic goodness that Content Marketing centers on, Paid traffic does have a place in the mix. Whether it is SEM, or Facebook ads, or sponsored Tweets, or paid Email newsletter distribution, using paid tactics to drive content part of Content Marketing Machine mechanism. What’s interesting to note, however, is how Content Marketers are using paid to drive traffic to their content pages (i.e. about the prospect’s interests) instead of their product pages (about the marketer’s products). The process of developing a relationship with a prospect built on informative content is so powerful that marketers are taking the more patient but more effective approach of buying traffic to their content.

Syndication. Finally, the content you produce need not be limited to your own properties, whether your site, YouTube account, Slideshare account, etc. The most straightforward way to earn a link from a site where your prospects frequent is to give that site quality content. Syndicating your content earns at least one link to your site through your author bio, but also begins to develop a relationship between you and your prospects before they have ever visited your site. Particularly at the beginning, others sites have a lot more traffic than yours does, so syndicating content there is a great way to get your traffic off the ground.

Measurement & Conversion

OK, now the Machine is running full tilt! You have content being produced, and visitors coming for that content. As the Machine runs, you need to keep an eye on a set of gauges for each part of the machine so that you can learn how it’s running and continue to tune it and optimize performance.

Ideas & Production. Keep an eye on the mix of content you are pushing out the door. Do you have the right distribution across the personas from your Content Grid? Are you hitting the relevant categories?

Audience Development. What Influencers are sending you the most traffic? You should be sure to express your gratitude to these Influencers and link back to them. What types of content are succeeding in generating the most valuable links? You need to double down on that content. What keywords have high search volumes but fail to drive you much traffic? You need to improve your production of content around these keywords to improve your rank. Which paid channels are proving the most cost effective traffic?

Traffic & Conversion. This is the major objective as it gets to our end goal of the conversion. All of your content needs to be assessed for how it is performing in bringing first time visitors to your site, bringing back returning visitors, and moving them down the buying cycle, particularly to the conversion event (e.g. form submission; add to cart; start a trial) that you are looking to track. Score all of your content on these objectives, and look for the trends: which authors are pulling in the most new visitors? which content types (e.g. blog post, eBook, video) are keeping each of my personas coming back? which categories of content are leading to the most conversion events.

Every initial content strategy is a best guess. Only by operating your Machine and monitoring your metrics can you understand what’s working and what’s not working and improve your performance over time.

Building Your Own Machine (versus Renting Someone Else’s)

And indeed, you have to recognize that the results of Content Marketing accrue over time. Traditional marketing tactics, i.e. advertising, involve the Marketer renting the attention of someone else’s audience: the marketer pays the media to be able to put the marketer’s message in front of the media’s audience. Despite the problems of advertising, this renting has immediate effects, because the media already has an audience.

Content Marketing takes longer, particularly because, when you start, you have no audience! But don’t be deterred! Just like the difference between buying and renting a house, with Content Marketing, you are building equity as your build your audience. Over time, your audience becomes an incredible asset: a perpetual source of leads / trials / new customers at extremely low cost relative to traditional marketing (i.e. advertising). There are now many brands who have successfully built and now operate such a Content Marketing Machine (here are 50 examples).

This highest state of Content Marketing nirvana is for your Content Marketing Machine to become self-perpetuating. Typically the machine works with content as the input and audience / leads as the output. But once you’ve become such the authority on your topic, your output, the audience, will begin to supply the inputs, the content (see prior section on Syndication).

SEOmoz has, very deservedly, reached this highest state of Content Marketing nirvana. I, in fact, am an audience member providing the inputs! I hope that these inputs, this content, have been helpful to you as you look to build and operate your own Content Marketing Machine. I’m eager to answer any questions. Please fire away in the comments!

Updated for 2012: The Beginner's Guide to SEO

Ashley Tate — 2012-05-23T10:31:32+01:00

Posted by Ashley Tate

SEO strategies have gone through incredible amounts of evolution over the last year. From algorithm updates like Penguin and Panda to new search engine restrictions on overoptimization and spammy links, optimization methods for getting the best rankings in search engines all across the web have advanced. The recent power of social sharing has had a huge effect on search, and search engine company recommendations to get the best rankings in their search engines have changed as crawl tactics are getting smarter. SEOs of all levels have had to re-learn strategies and best practices to make sure their website’s SEO is set up for winning results.

Does the mountain of seemingly endless updates feel overwhelming yet? Have no fear, fellow Mozzers, because Roger and the SEOmoz crew have been hard at work creating a guide to serve as your one-stop-shop for the most current SEO trends. We’re proud to announce the release of our shiny new Beginner's Guide to SEO!

Our legendary first version of the Beginner’s Guide to SEO was read over 1 million times, but like all vintage models, it was in need of a makeover. The updated Beginner’s Guide to SEO is designed to describe all areas of SEO in regards to the advances in search over the last two years - from keyword discovery, to making a site search engine friendly, to link building, to marketing the unique value of your site’s offerings. We’ve highlighted new limitations and contributing factors to last year’s evolution of search along with our own suggestions to optimize your website for search success.

The newly updated Beginner’s Guide to SEO is bursting with new changes, but here are the top ten additions to keep an eye out for:

1. What is Search Engine Optimization?

What is SEO? Where does it come from? Why is it important? These questions might sound all too familiar, but over the last year the answers have evolved. SEO is no long just about “engines,” but is focused on making your website better for people. This guide takes a more human-focused approach to deducing the wonderful world of SEO to help both humans and bots live in harmony. (Intro Chapter)

2. Why Should I SEO?

Ever wonder if you should take a swing at SEO? We’ve laid a solid foundation for the “why SEO is for everyone” argument to give you an in-depth view of how strong SEO is crucial to the success of every website. Take a look to see if it’s right for you (hint: the answer is yes!). (Intro Chapter)

3. Can I Do SEO for Myself?

Home-grown SEO is a trend that is catching on, but there’s a lot to learn to make sure your site’s SEO is up to par. Whether you’re considered using a consultant, firm, or learning SEO on your own, this new section is a must-read. We’ve highlighted a variety of important factors to consider before taking on the task of becoming your site’s very own SEO guru. (Intro Chapter)

4. Building for Users, Not Search Engines

This awesome new section highlights three ways people look for information through search queries fitting into the categories of Do, Know, and Go. What are users looking for? Does your site have what it takes to be a true competitor? It all starts with a user typing words into a small box. Start propelling your success by giving this chapter a once - or twice, or ten times, no judgement - over! (Chapter 2)

5. The Power of Social Sharing

The years of 2011 and 2012 have seen a massive surge in social sharing and its effects on search. Google has begun to incorporate a huge number of social signals into its search results, and similar algorithm changes show no signs of slowing across all search engines. It’s more important than ever before to optimize your content for social sharing success, and this section explains how to boost your rankings though your social networks. (Chapter 7)

6. Link Building Strategies

The first and most challenging step in any successful link building campaign is to create goals and strategies, but with so many options, where should you start? We’ve put together a list of five link building strategies that can help increase search traffic, boost your rankings, encourage frequent search engine crawling, and increase referring link traffic to your site. That sweet link juice tastes so good! (Chapter 7)

7. Search Engine Tools

SEOs tend to use a lot of tools. A LOT of tools. What could be worse than using tools that are outdated? We’ve created a master list of the most current search engine tools in Google Webmaster, Bing Webmaster, and SEOmoz Open Site Explorer that will help you to identify errors, read stats, identify powerful links, pull metrics, and maximize your mind-boggling SEO powers to their full potential. (Chapter 8)

8. New Strategies for Using Data After Tracking Search Queries

Now that you’re using updated search engine tools, you’ll need to update your data tracking strategies to match. Chapter eight will navigate you through a series of helpful tips and tricks for making the most of your new and improved data. Analytics lovers unite! (Chapter 8)

9. Myths and Misconceptions About Search Engines

Like our friends Jamie Hyneman and Adam Savage, the SEOmoz team loves to disprove myths and misconceptions about the wonderful world of search engines. Because search has gone through such an evolution over the last year, many myths about search have undergone substantial changes as well. From meta tags and keyword stuffing to paid search and search engine spam, we’ve dedicated an entire chapter of this guide to explaining the real stories behind the myths to help SEOs understand what’s required to perform effectively. (Chapter 9)

10. Suggestions On What to Do After Tracking Your Search Queries

They say that if you can measure it, you can improve it, and we couldn’t agree more. Chapter 10 is packed full of new recommendations on metrics to track, analytics software to implement, metrics provided by search engines to use, and tips to applying the data you track towards real life solutions. Make the most out of your hard-earned data by reading this section. These are tips you can’t afford to miss! (Chapter 10)

No matter your level of SEO wizardry, we encourage you to check out the updated guide for brand new strategies that will help drive your optimization to the next level. Leave your comments below and share the love with your friends, family, colleagues, and robot buddies!

Why the Marketing World Needs More Correlation Research

randfish — 2012-05-22T22:14:55+01:00

Posted by randfish

Do more tweets of a URL lead to higher search rankings on Google? Do longer articles get more shares on Facebook? Do emails that contain images have lower open rates?

These, and hundreds of other questions marketers are constantly asking, can be answered mathematically through correlation data. Yet, it seems there's an unfortunate bias against correlations, specifically in the SEO community. Part of this has to do with the well-known maxim "correlation is not causation." This is eminently true.

However, I LOVE to know correlation, even when it's wholly disconnected from causation, and I'm surprised more marketers rail against the acquisition of this knowledge. After all, we constantly use correlation-based observations in our everyday lives, scientists use it frequently to discover potential hypotheses and put forward experiments to test them.

For example, I personally care less about what Google actually uses as ranking elements in their massive algorithm than on what kinds of sites and pages tend to perform well. To my mind, it's much more fascinating to learn, that, for example, stories that appear in the Google News results are much more likely to have images originally sourced by the news publisher than it would be to find out that the algorithm uses an exponential decay factor on freshness based on inputs from a certain set of trusted account usage. The former is actionable; the latter much less so.

We can apply this to email outreach, public relations, talks at conferences, conversion rate optimization (a practice based almost entirely on correlation), and virtually any other quantifiable practice in our work.

Here are just a few examples of great work in the field of marketing that leverage correlation data:

Dan Zarrela's series on the Science of Social Media, Science of Retweets, Science of Timing and Science of Facebook Marketing
The Open Algorithm Project from Mark Collier
Correlation data in SEOmoz's own Ranking Factors Study
What Mike King learned analyzing 300K outreach emails w/ Buzzstream

I fail to understand why this work is criticized as being "just correlation; doesn't mean anything" rather than embraced as "awesome; new correlation data on which to form testable hypotheses." Yes - correlation does not imply causation. But it does show a relationship, and those relationships can form the basis of guesses and tests. I find it challenging to argue why this work should not be done and shared, yet the bias is clearly out there.

Of course, there's always the danger of presenting correlation research which is then misinterpreted or misused, as the folks from PHDComics brilliantly illustrated below:

But, I'd rather risk some misunderstanding and have the data available than not investigate the connections between things in the marketing world out of fear.

Here's just a few ideas for correlation-based research that I'd love to see someone put together:

Correlation between a topic/phrase/brand trending on Twitter and search volume spiking on Google
Correlation between Facebook shares, Tweets and Google+ shares for URLs across various industries (where are some networks potentially stronger/weaker, what are the outliers, etc)
Correlation between amount of funding and revenue/growth/success across industries (think this would be fascinating to entrepreneurs)
Correlation between types of share buttons used on a website and quantity of shares received
Correlation between # of email subscribers to an RSS feed and the rankings / social shares of that feed's content
Correlation between search rankings and RSS feed inclusion overall (do URLs that are included in feeds tend to perform better than those that aren't?)
Correlation between sentiment (positive, negative, neutral) of content on various sites and their success in social media
Correlation between social shares and traffic
Correlation between Klout score and traffic driven to URLs shared (to see if Klout lines up with how much traffic that person's tweets/shares drive)
Correlation between having a testimonial, physical address, email address, and/or phone number on the page and higher/lower rankings in Google's search results

If you or your team feel confident, capable, and excited about potentially doing this work but need some funding or publishing support, we'd love to talk. Just drop me an email (rand followed by the @ and seomoz dot org).

p.s. Check out Dr. Pete's excellent "Mathographic" on correlation vs. causation to learn more about the difference and the nuances.

GM's Doing it Wrong: Facebook Marketing Lessons

wrttnwrd — 2012-05-21T22:44:27+01:00

Posted by wrttnwrd

By dumping Facebook, GM’s doing it wrong

GM made a huge stink last week when they pulled their $10 million Facebook advertising budget.

They’re doing it wrong. And you can learn some valuable lessons from their mistake:

Facebook is the best display advertising deal on the internet

The Register pointed out that Facebook ads average a .05% click-through rate. Click-through rate is the total number of clicks on an ad, divided by the number of ad views, or impressions. That’s very low, compared to .4% on Google’s Display Network.

But you can purchase ads on both networks on a cost-per-click basis: You only pay if someone actually clicks on the ad. If a GM ad shows up on my Facebook page, and I glance at it but move on, GM doesn’t pay a thing. But I still saw GM’s ad. It’s free display advertising!

There’s no way to pin a value on that glance, but there is a value. If nothing else, GM just occupied attention otherwise available for Toyota.

Managed correctly, Facebook advertising is an unbeatable display ad bargain. GM’s losing a huge branding opportunity.

Understand earned media

Social media is earned media. Selling in earned media is a two-step process:

Attract and build an audience over time.
Then you sell to that audience.

Facebook ads boost step 1.

GM claims Facebook ads aren’t delivering results. But they’re measuring the wrong results, I’ll bet: They’re looking at clicks, sales and web site traffic. They should be looking at new followers, share of voice, and the quality of the following they build.

You can grow your brand without paid Facebook ads, by posting to your Facebook page. In our tests, 2-4 great posts per day is the minimum effective pace for a major brand. Post less often and your brand shrinks. General Motors posts every 1-2 days, at best. With that pace, and without ads, they can’t grow their brand.

Don’t repeat their mistake: Understand earned media. Your Facebook following is a long-term asset. It’s a community that’s primed for your marketing message. Neglect it and you’ll fail. GM has to either maintain their ad spend (clearly they won’t) or step up their other efforts (hopefully they will). As it stands now, when GM stops their ad campaign, their Facebook page will stagnate.

Learn to measure earned media

You can measure the return from earned media on Facebook. Run Facebook-specific offers. GM could run a regional campaign with participating dealers and offer cash back, or free oil changes for 3 years, or similar. See how many people participate. Use the performance of those campaigns over time to track the value of your average Facebook follower.

That’s only part of the value generated, but it’s a start. It lets you sketch out a comparison of ‘good’ versus ‘bad’ ads, content and offers.

Learn to measure earned media performance.

Don’t amputate for a hangnail

$10 million is a huge Facebook spend. Chances are, GM can optimize it and improve performance, or reduce waste by removing non-performing ads and segments. Instead, they’re chucking the entire budget baby out with the bathwater. If GM applied the budgeting technique to print and television, they’d shut down those campaigns, too.

If you manage a Facebook campaign, you’ll hit a point where you want to turn it off. Don’t. Instead, test, refine and improve. Use Facebook’s amazing segmenting tools to create precisely-targeted ads.

Don’t hack off a limb because of a hangnail. That’s what GM is doing.

Keep perspective

Facebook ads represent .5% of GM’s total marketing budget. To be worthwhile, Facebook ads would need to generate 45,000 cars sold. Staggering numbers for you and I, but for a company that sold 9 million cars last year, that’s a totally achievable goal.

My last advice: Don’t shut down an ad spend that’s less than 1% of your budget unless you’re 100% certain it’s a failure. When the stakes are low and the potential high, keep perspective. Bottom line, that’s what GM forgot to do, and it’s going to hurt them a lot more than Facebook in the long run.

Getting Started with the Mozscape API

Lisa - MozStaff — 2012-05-21T11:30:29+01:00

Posted by Lisa - MozStaff

I’m pretty new here at SEOmoz, and one of the projects I’m working on is improving the Mozscape API wiki content so it’s easier for you to learn how to access all of the cool data available through the Mozscape API.

I decided to jump in and try to figure it out. My initial plan was not to cheat... that is, not use the help I have as an employee that’s not available to most API users. But I got stuck, so I had to change the rules... You’ve heard of Calvinball, right? I made a new rule that I get to cheat, as long as I share.

Joining the Game

I’d already signed up, since I work here, but this part isn’t hard. If you’re not already a member, go to this page, and either sign up for a free PRO trial, or register for the SEOmoz community. Both of these give you access to the free version of the Mozscape API. If you like what you see and want more requests and full access to the API, details on what’s available are on our API Pricing page.

Getting My Secret SEOmoz API Key

This part would fit right into Calvin Ball... I get a secret key! Once I’m signed in, the Getting Started page shows the Generate API Credentials section. I wasn’t sure what to put in the Your Access ID section, so I just clicked the button. Then had to agree to the terms of service, and clicked it again, and voila, I have my Access ID and my Secret Key.

Tip #1: You don’t enter Your Access ID, we generate it. Just read our terms of service, click the box agreeing to them, and then push the big Generate Secret Key button (or Regenerate, if you’ve already done it once).

Secret Keys, Signatures, and Signed Authentication, Oh My!

As I looked at creating my first API request, I came to a complete standstill figuring out how to authenticate my request. My problems were completely self-inflicted, but I had to resort to cheating to overcome them.

Cheat #1 - Asking for internal guru help

I’d started reading the forums, and the number one issue on the forums at the moment is failed authentication. Before I started this exercise, I’d read a forum post that said the authentication example on the Getting Started page was old and no longer the recommended way to do things.

This led me to ignoring what it actually said on this page, and trying all sorts of things to create a Unix Timestamp and Valid Signature on my own, when it was sitting in front of me the whole time. It took talking to folks here to get me back on track.

Tip #2: Remember that the forums represent a moment in time. We’ve been changing things, and fixing things, and what you read in the forums *could* be outdated. We noticed the sample was bad, wrote about it in the forums, and then fixed it, meaning the forum post is now out-of-date.

The Sample Valid API Signature really is a Valid API Signature

After the above flailing about, and my first cheat, I realized the Sample Valid API Signature is actually a genuine, A#1, valid API signature, and allows me to do a query right away.

So, I was able to use the Sample Request on the Getting Started page to get the correct member ID, timestamp, and signature in the correct format.

Tip #3 & 4:

If you've been flailing about after getting your secret key (as I did), you'll need to refresh the page to update the timestamp. The timestamp on the sample is only valid for about 5 minutes.
Your signature has to be base64 and then URL encoded. This is why the Signature line on the Getting Started page is slightly different from the Signature in the Sample Request, which has been encoded for you. Make sure you use the Sample Request string.

URL Metrics for the Win

Once I realized the signed authentication was provided for me in the sample request, it came down to just using the wiki documentation to modify the request for the URL and metrics that I wanted. The URL was easy; I just changed the website in the sample request from “www.seomoz.org&2fblog” to the website of my local food coop.

Then, since the sample request uses the url-metrics API call, I looked up how to add the URL metrics I wanted on the URL-Metrics API wiki page. I picked these metrics:

Metric	Bit Flag	Returns
Title	1	ut
URL	4	uu
Subdomain	8	ufq
Links	2048	uid

Adding all of the bit flags for these up gives me 2061. So I put 2061 in the Cols parameter.

Cheat #2 - Knowledge Aforethought

Since I’ve been here a little over a month, I had already looked at the URL-metrics API page, and been working on improving the content there. So I already knew how to use the Cols parameter and how to add up the bit flags to get the metrics I wanted.

Hobbes gets the Link Data

All of the above modifications to the Sample Request gave me my first working query:

http://lsapi.seomoz.com/linkscape/url-metrics/www.snoislefoods.coop?Cols=2061&AccessID=<my_member_ID>&Expires=<My_sample_timestamp>&Signature=<My_sample_signature>

I put it in a new browser window, hit enter, and got my first response:

{"ufq":"www.snoislefoods.coop/","uid":864,"ut":"Organic Produce Co op, Natural Food Cooperative | Sno-Isle Natural Foods Co-op Everett WA","uu":"www.snoislefoods.coop/"}

Success! I used the table on the URL-metrics API page (excerpted above) to interpret my link data.

Changing the Rules

So, this is what I learned that might be helpful to you if you’re just starting out. Now, most of the time, you’re not going to access your link data by typing a request like I did in the browser window, but I hope this helps you in understanding what all of the moving pieces are when generating your queries programmatically.

After my experience with this, I’ll be working on improving the Getting Started page, forum pages, and the wiki docs to help you avoid the parts that confused me on my first go around.

If you have any suggestions, success stories, or really good cheats, I’d love to hear from you. Email api@seomoz.org.

Lisa - Mozstaff

7 Achievable Steps For Great SEO After The Penguin Update

Chris Warren — 2012-05-20T22:03:26+01:00

Posted by Chris Warren

The Penguin update sent a strong message that not knowing SEO basics is going to be dangerous in the future. You have to have the basics down or you could be at risk. Penguin is a signal from Google that these updates are going to continue at a rapid pace and they don't care what color your hat is, it's all about relevance. You need to take a look at every seemingly viable "SEO strategy" with this lens. What you don't know can hurt you. It's not that what you are doing is wrong or bad, the reality is that the march towards relevance is coming faster than ever before. Google doesn't care what used to work, they are determined to provide relevance and that means big changes are the new normal.

eHow / Demand Media after the Panda update

All that said doing great SEO is an achievable goal, make sure you are taking these steps.

1. Understand your link profile

This is essential knowledge post Penguin. The biggest risk factors are a combination of lots of low quality links with targeted anchor text. There seems to be some evidence that there is a new 60% threshold for matching anchor text but don't forget about the future, I recommend at most 2 rankings focused anchor texts out of 10. The key metrics I look at for this are:

Anchor text distribution
The link type distribution (for example, article, comment, directory, etc.)
Domain Authority and Page Authority distributions

The goal here is to find out what is currently going on and where you should be going. Compare your site with the examples below.

Tools for this:

For anchor text Open Site Explorer gives you an immediate snapshot of what's going on while MajesticSEO and Excel can be better at digging into some of the really spammy links.

Natural anchor text profile

Great Excel templates for DA/PA analysis

Natural Domain Authority profile

For link type analysis I use Link Detective but it seems to be down at the moment (please come back!).

UNNATURAL link type profile

2. Learn what makes a good link

Great links:

Come from respected brands, sites, people and organizations
Exist on pages that lots of other sites link to
Provide value to the user
Are within the content of the page
Aren't replicated many times over on the linking site

Those are lofty requirements but there is a lot of evidence that these high value links are really the main drivers of a domain's link authority. At the 1:00 mark Matt Cutts talks about how many links are actually ignored by Google:

That's not to say there isn't wiggle room but the direction of the future is quite clear, you have no control over how Google or Bing values your links and there's plenty of evidence that sometimes they get it wrong. The beauty of getting great links is that they aren't just helping you rank, they are VALUABLE assets for your business SEO value aside. At Distilled this was one of the primary ways we built our business, it's powerful stuff.

3. Map out your crawl path

This is a simple goal but it can be very difficult for larger sites. If it's really complex and hard to figure out then it's going to be hard for Google to crawl. There are few bigger wins in SEO than getting content that wasn't previously being indexed out there working for you.

Sitemaps unfortunately can only help you so much in terms of getting things indexed. Furthermore, putting the pages that are the most important higher up in the crawl path lets you prioritize which pages get passed the most link authority.

4. Know about every page type and noindex the low value ones

I have never consulted on a website that didn't have duplicate or thin content somewhere. The real issue here is not that duplicate content always causes problems or a penalty but rather if you don't understand the structure of your website you don't know what *could* be wrong. Certainty is a powerful thing, knowing that you can confidently invest in your website is very important.

So how do you do it?

A great place to start is to use Google to break apart the different sections of your site:

Start with a site search in Google
Now add on to the search removing one folder or subdomain at a time
Compare this number you get to the amount of pages you expect in that section and dig deeper if the number seems high

Note: The number of indexed pages that Google features here can be extremely inaccurate; the core idea is to reveal areas for further investigation. As you go through these searches go deeper into the results with inflated numbers. Duplicate and thin content will often show up after the first 100 results.

5. Almost never change your URLs

It's extremely common to change URLs, reasons like new design, new content management systems, new software, new apps... But this does serious damage and even if you manage it perfectly the 301 redirects cut a small portion of the value of EVERY single link to the page. And no one handles it perfectly. One of my favorite pieces of software Balsamiq has several thousand links and 500+ linking root domains pointed at 404s and blank pages. Balsamiq is so awesome they rank their head terms anyway but until you are Balsamiq cool you might need those links.

If you are worried that you have really bad URLs that could be causing problems Dr. Pete has already done a comprehensive analysis of when you should consider changing them. And then you only do it once.

6. Setup SEO monitoring

This is an often overlooked step in the process. As we talked about before if your content isn't up and indexed any SEO work is going to go to waste. Will Critchlow has already done a great job outlining how to monitor your website:

Watch for traffic drops with Google Analytics custom alerts
Monitor your uptime with services like Pingdom
Monitor what pages you noindex with meta tags or robots.txt (you would be shocked how often this happens)

Some more tools to help you keep an eye out for problems:

Dave Sottimano's traffic and rankings drop diagnosis tool
Google Analytics Debugger
The various rank tracking tools
SEOmoz's Google Analytics hook formats landing pages sending traffic in an easy graph

7. Embrace inbound marketing

To me inbound marketing is just a logical progression from SEO, thinking about your organic traffic in a vacuum really just doesn't make sense. Dedicate yourself to improving your website for your users and they will reward you, Balsamiq which I mentioned earlier is a perfect example of this. I guarantee you they have done little to no SEO and yet they rank first for their most important keywords and have a Domain Authority of 81. How did they do it? Less features.

So what does that really mean? Balsamiq had a rigorous dedication to what their customers really wanted. That's really good marketing, smart business and intelligent product design all in one. Remember the future is all about relevance to your users, if you aren't actively seeking this you will get left behind. There is no excuse anymore there are plenty of proven examples of making seemingly boring page types fascinating and engaging.

Want to learn more?

If you need more high impact changes to your SEO check out the topic list for SearchLove San Francisco, it's the first time Distilled is going to be doing a conference on the West Coast.

Ways to Win Customers and Influence Rankings - Whiteboard Friday

randfish — 2012-05-17T21:54:00+01:00

Posted by randfish

Starting up your own consulting agency can be quite a difficult process and often times the most challenging step to your endeavour will be finding new customers or clients.

In this week's Whiteboard Friday we will be covering some tips and tactics that you can use to get referrals and win customers. Don't forget to leave your own advice in the comments below.

Happy Friday Everyone! Enjoy!

Video Transcription

Howdy, SEOmoz fans. Welcome to another edition of Whiteboard Friday. Last week I got an email from a Moz fan who said, "Hey, Rand, I am trying to start up my SEO consulting business. My network is not that great yet. How am I going to find clients? Can you point me to a blog post?"

We've done several over the years, but I thought it was a great time to refresh and offer some practical tips and tactics for finding new business. I know there are a lot of folks out there who are seeking clients, who are considering going out on their own and starting their own consulting business, who've had success in-house, who've had success at other agencies. Let me give you some of the things that worked for us when we were in consulting and that work for a lot of the folks that we connect with in the field. Obviously, nearly 40% of SEOmoz's membership are folks who do consulting and agency work, the other 60% being in-house. Of course, we get to interact with a lot of these people and hear their stories of what works well for them. I thought I'd start with a few of those.

So number one, if you're just starting out and you have nothing else going on, I strongly recommend building a handful of case studies. What I mean by this is having a few sites and pages and projects that you can point to, even if you're very early stage. Even if you're saying, "You're my first professional customer," that's fine, that's okay. But have a few things that you've done in the past to show off your work.

So your brother has a hobby site, great. Maybe you've helped him to rank for a few keywords. Maybe you've helped him to build up a powerful Facebook fan page. Maybe you've helped him with some web marketing efforts on his Etsy store, whatever it is. Your friend's got a LinkedIn profile. Maybe she needs some help outranking some other people who are ranking for her name. She knows that she's going to be on the job market. You want to help her get position for that. You're going to help her create other profiles and write some guest pieces and all this kind of stuff that's going to help her show up highly in Google for her particular name. Maybe there's a personal blog, either one that you're running, one that someone else is running, a family member, a friend, and you can help optimize that site, get the right things installed in WordPress, get it moved over from Blogspot, get the post titles, doing some keyword research, having a few of the posts go hot. Great.

Now you can point to all of these case studies when clients talk to you and say, "Well, let me tell you about some of the things that worked well for this. Go to Google and search for this, you can see this page ranking, the reason that it's ranking so well are these different things that I did. I can help you with that kind of stuff." Having those case studies in your back pocket makes you very credible and believable, even if you are a very first-time consultant.

Of course, if you have a history of working with clients, one of the biggest problems that the SEO field has always had is that a lot of clients say, "Hey, I don't want you discussing my particular project. I'd prefer you didn't share and disclose which types of things you've worked on for me or what you've done." That's okay, and that's another great reason to have this handful of case studies that you can show off so you can say, "Hey, here's a few clients we've worked with" or "I can't tell you who they are, but if we sign an NDA, I'll be happy to disclose the names, and then they can serve as references, and then you can see the projects publicly that we've worked on, and those include some of these other ones."

A great follow-up to this is to actually offer some pro bono work, and there are two types of organizations that I strongly recommend this for. The first one is local charities or non-profits. It could be national non- profits and charities if you have a high profile and you want to do that. So here's Adorable Adoptions. It's an animal shelter. It's not actually an animal shelter. It's an animal shelter I just created in my mind. Lives here in Seattle on this whiteboard only. Fantastic, right? So you can do some SEO work to help them rank well for adopt a pet, or thinking about what to do with my pets, or those kind of things.

The other one that I think is a really good option is when you see small local startups kicking things off, so maybe it's somebody's personal project, something they're putting on Kickstarter, or something that they're launching for the first time and some friend of yours through a network or through Twitter or through Facebook, you've seen that they're launching this product through the TechPress. Great. Especially if they don't have a lot of venture backing and they're kind of on a tight bootstrap budget, maybe the founders still have day-to-day jobs, offer to kick in and help out. "Hey, do you need some help with your web marketing? I've done some things. I'm trying to build a portfolio, and I would love to show you guys how I can kick ass and then maybe build up some referrals in your network." They're going to be very, very grateful for that, especially those early stage folks who don't have time and energy to focus on the marketing components. So I really like those.

But I have a pro tip here. Make the offer very specific, and make your pens work too. Make the offer very specific. The reason being here is that if you offer to do some work, you can find yourself in these pro bono types of situations where there's just a lot of demands on your time, and as your business gets going or you have other projects you need to work on, those demands can become problematic. It can feel like a big conflict. So make sure that when you commit to something, you're committing to a very specific project that has a clear end date or that has a very clear end point. So once that project or that date has been reached, you can reach back out and say, "Hey, really loved working with you guys. I hope you'll recommend me in the future. I'd love to be able to use you as a reference for some future clients that I might get." Fantastic, but you've made that closure happen and sealed that deal. Of course, if they need more of your time, they can ask for it and those kinds of things, but you want to have that built in from the start. If you don't, you can get into a messy territory.

Number three, be a connector of people. Maybe you're an introvert or you have introverted tendencies and you don't love to go networking, that's okay. That's fine. But help people to find each other. Be on top of your local ecosystem in whatever world or niche you're in and whatever geographic region you're in. By being on top of what's happening in the field, you can say, "Hey, I noticed that you said you're looking for some software to help you with recruiting. I heard about The Resumator last week via TechCrunch or HackerNews or whatever. I'd be happy to make an introduction because I reached out to the founder there when I heard about it." Don Charlton, the guy from The Resumator probably doesn't need SEO help, but just as an example. And then help put those people together. If you have friends, if you have colleagues from former jobs, if you have people that you know through friends or family that have needs, putting them together and making those introductions can be fantastic. That becomes a referral source all on its own, and you will quickly see that other people who you've connected in the future will say, "Hey, you should meet so and so. She helped me connect with this person in the past, and she knows SEO stuff. So you should talk to her." Great way to get business.

Number four, choose a specialty. For goodness sake, especially right now it's critical because the field of web marketing is so crowded. There are so many people doing so many things that if you can choose a specialty and focus on it and then write about it and become known for it, this can really help your career.

I'll give you a great example. So this guy over here who I'm going to label AJ Kohn. So AJ, right, San Francisco-based SEO guy wrote what I consider the definitive guide to Google+ for marketing and SEO, and does a fantastic job of posting on there regularly. He's the only person I see in my stream who's really posting six, seven, eight, nine times a day, posting a bunch of interesting stuff, a bunch of fun stuff, personal stuff, whatever it is, great photography stuff that he always posts. He's made his topic area very unique. He started on Google+ in the very early days, was an early adopter of that. He wrote the definitive resource for it. By the way, he also wrote the definitive resource for Rel=Author and setting that up for sites, which I think is a great offshoot of that specialty. He contributes continuous updates to that and to other sites, like SearchEngineLand. He offers, obviously, to guest write for others, and he's showing off his skills by actually winning in that arena. When I do a lot of searches inside my Gmail account, which is the one that's connected to Google+, there's AJ, the stuff that he's Plus 1'd and shared and all these things, always ranking on page one for me because he shares so much content around the things that I consume. So he's done a great job of this.

There are tons of areas of specialty that still need or could use people in them. I would still say even old school kinds of things, like we need a new update to the old masters of curated research, guys like Dan Thies and Richard Baxter. We need someone who's getting into that world. We could definitely use someone to talk about the great advantages of Pinterest or LinkedIn. Chris from 97th Floor, Chris Bennett, does a phenomenal job with link-based still, infographics, interactive graphics. Once you get that association and are known for those specialties, people remember you, you have that branding, and then you're going to get recommended for these things. So find something you love and find the unique angle on it and the specialty. Phenomenal way to get content out there on the Web and get your name known.

Number five. This seems counter-intuitive, but when you're most desperate for business is when you make a lot of mistakes as an SEO consultant. I did this myself all the time, and I've talked to so many other people from the consulting and agency world who do this as well. They go, "Well, we have some people time free. I have some hours free. We really need the revenue coming in." So you expand to take on projects and customers that you normally wouldn't. The problem is that a lot of times, remember with accounts receivable, you're not getting paid with a credit card up front here. So you need to count on that trust factor and the likeability factor and the familiarity to make sure. It's actually a great idea when you're desperate to be able to say to someone, "Hey, I'm sorry. This is not in my wheelhouse. You're not the right kind of customer for me. I hope that you'll refer business my way, but let me point you over to this other person who does this work and who I think would be a fit." That interaction is oftentimes going to be much more positive than, "Yeah, let's start some client work. Well, I can't pay you that much, and besides I know you're desperate for business. So I'm going to offer you pennies on the dollar or 50% your normal rate. Then you're going to be locked into a contract with me, and by the way I'm unpleasant to work with." This makes for very frustrating stuff. So be cautious not to be accepting everything, to be cutting your rates, all that kind of stuff early on or when your business is struggling on the consulting side. A lot of the times, particularly in our field, you can take on some personal projects that are likely to either win you business over the long term or can actually be a channel for direct revenue, so anything from an affiliate project to a blog that sells advertising, this kind of thing.

Number six, my last recommendation and probably the best one I've got, this is via Wil Reynolds over at SEER Interactive. Help people. Help everyone you can and not just in the ways that are around marketing and SEO and social media and inbound. Help everyone you possibly can with anything that you can possibly do for them. So you see somebody who has a problem on Twitter, someone needs help moving something and you go, "Man, that guy's pretty cool. I'd really like to know him. You know what? I've got a van. I'm going to offer to pick up that chair that he needs at whatever furniture store. I'll reach out over Twitter or maybe I'll reach out over email." Fantastic, right? You have a friend who's out of work. I know you're struggling as well, right? You're trying to find clients. You obviously don't have a position for them, but it doesn't matter. As you're looking across clients, you're meeting with someone, maybe they don't take you up on it and you say, "Hey, I know that we didn't end up being your SEO agency. I didn't end up being your consultant, but I have a friend who's really good at project management and you said you were looking for a project manager position. I'd love to make the introduction." Fantastic, just by helping people in any way you can. There's a new local news site out there. There's a new neighborhood blog. Fantastic. Offer to contribute. Get to know all the people in the space. As you build up a network of people who know you and like you and who you've done nice things for in the past, you will have no problem winning clients and influencing referrals in the future.

All right everyone, I hope you've enjoyed this edition of Whiteboard Friday. I look forward to maybe seeing some tips from you down there in the comments, and we'll see you again next week. Take care.

Video transcription by Speechpad.com

In-depth Guide To Content Creation [With Infographic]

Designbysoap Ltd — 2012-05-17T11:07:18+01:00

Posted by Designbysoap Ltd

It doesn’t matter whether you’re an on-site SEO consultant, a link-building specialist or an all-round ‘internet marketer’, content creation should be particularly high on your list of priorities. We’ve been hearing the phrase ‘content is king’ for years now, but given Google’s recent de-indexation of low-quality blog networks, the Panda updates and the new algorithm burning across the horizon, it seems it’s never been more true than in 2012.

It’s not difficult to understand the importance of high quality, unique and relevant content in the modern SEO industry; content of this type published on your own site can do wonders when it comes to link magnetism and social media metrics and similarly, can help you obtain extremely powerful links from high authority domains that might otherwise be out of your reach. But creating this content is easier said than done, particularly if you’re trying to compete in a crowded industry. Sure, if you’re working on behalf of a client in a fairly dull field it can be relatively easy to produce content that will attract attention, but competing in content-heavy industries like SEO, gaming and entertainment (for example) can be very, very difficult.

So how can you make creating high quality, shareable content easier? What processes can you follow to minimise the time you spend researching and thinking and maximise the time you spend creating and sharing your content?

To try and answer these questions I’ve put together the following article and infographic (a large chunk of my time working for Designbysoap is spent designing infographics) that aims to give you a structure for content creation, as well as some useful tips and tools. I hope you enjoy it and, more importantly, I hope it helps when it comes to creating high quality content for your own campaigns.

Click for a full size version if you'd like to print it.

Research

Typically, this is often the most time-intensive element of content creation, whilst annoyingly yielding the fewest results. I’ve spent numerous hours reading posts and analysing data that ultimately comes to nothing. Sure, it can be enjoyable and often rewarding in terms of learning about an industry, but it’s not always permissible to spend huge chunks of your time (or a clients’ for that matter) reading and searching only to end up with nothing to show for it.

Having said that, the research portion of your content creation process can often be one of the most important – delivering content based on flawed, incorrect, irrelevant or (perhaps worst of all) boring information will get you nowhere and will essentially nullify all your efforts in the latter stages.

Ultimately, you need to find out what’s popular in the area you’re working in. Your research needs to be around a topic that’s current, relevant to your industry, popular and, most importantly, likely to gain traction (whether that be via social media platforms, inbound links or attention from high profile sites).

To help you identify this kind of content, there are several excellent tools at your disposal;

Google News – helps you highlight areas of interest and current news

Google Trends – helps you hone into specific topics in any given area of interest

Google Insights – helps you discover what people are searching for around an area of interest. Great if you’re writing blog posts

Digg, Twitter, Reddit – helps you find out what’s popular with the readers, what kinds of topics are receiving the highest level of sharing

These are the platforms I turn to first, but there are plenty of others (Cracked, AllThingsNow, Bing News, Fark, etc.), all of which will add to your level of insight around any given topic. Now, these can certainly help you find up to date, reliable and current information and can be invaluable when it comes to highlighting the most popular topics, but they don’t solve the problem of minimising the time you’re spending on research.

This is where a phenomenal tool from SEOGadget comes in, that makes ingenious use of Excel and Google Docs. I hugely recommend you follow the link and save a copy of the document to your own Google Docs (when you’ve finished reading this post of course), as it will save you a massive amount of time and effort during the research stage. The tool allows you to add a search query within the excel document, after which it will pull in invaluable data from Google News, Google Insights, Twitter, Bing News, Digg and numerous other platforms. You can not only quickly and easily find out what’s hot, but you can see the most popular topics on a range of social media platforms and highlight the top and rising searches around any given topic. There’s a fair bit more to it, but I’ll leave you to discover all it has to offer - suffice it to say it’s a perfect tool for the content creation research stage.

Ideas

Once you’ve got a solid set of data and a firm grip on the type of information likely to be shared, you need to start brainstorming some ideas on how you’re going to present the information.

The first thing you need to decide is the angle from which you’re going to approach the information. It’s no good just re-formatting a post or piece of content that already exists (you see this a huge amount when it comes to content creation, particularly in the SEO industry), you need to add something new or interesting to what you’ve already got. Can you come at the information in a new way? Or add something new to the story? Can you produce something unique to the industry?

Essentially, you’re looking at how you’re going to present the information you’ve gathered (an in-depth blog post, a video, a static infographic, an interactive infographic, etc), how you’re going to approach the subject (informative, analytical, satirical, etc) and how you’re going to add something beneficial or attractive to the target audience (drawing new conclusions, bringing together lots of pieces of information, attempting to shock, informing, entertaining, etc).

An excellent example is SEOmoz's own Google Algorithm Change History; all of this information is available elsewhere on the internet, but by pulling it all together and keeping it up to date, they've provided a piece of content that makes life easier for readers (bringing all the information together in one place), keeps them up to date (by displaying the latest information) and provides new insight (by viewing the complete history of algorithm updates, you can see the progression Google has taken, which offers far more insight and value than a post discussing just the most recent change).

Sometimes, it’s enough to simply be first – as long as the content you’re producing is high quality. A great example from a different industry is the Angry Birds Space infographic (section included below). This was the first quality infographic to be published on the latest Angry Birds installment; a game that saw a huge amount of buzz across news platforms for reaching 10 million downloads in just three days. The infographic is not only very nicely designed, but gained a decent amount of traction. Only two days after being published, the infographic has seen over 1,000 Facebook likes:

Infographic section via PlayVille

You can also gain a decent amount of traction by focusing your content around an upcoming event - a great example is the F1 2012 Season infographic (a section of which is included below). The infographic doesn't necessarily offer anything new, but took advantage of the excitement surrounding the start of the new Formula 1 season, resulting in a very high placement for the infographic.

Infographic section via Autoblog

Another excellent idea is to try your best to involve other people in the idea (or even the research) stage; specifically, people you know have an influence in the industry you’re working in.

Let’s say you’re producing an infographic on console gaming – why not email some people from Destructoid, G4TV, Gamespot, IGN, etc. and ask them what they’d like to see in an infographic. Or give them a collection of your ideas and ask them which they think is the best – not only does this involve influencers in the early stages of your content creation, but it can help massively when it comes to placement and promotion.

If these people give you valuable insights or information, then include them in your content (in the sources section of an infographic, or via a credit link in a blog post) – you’d be amazed how much more willing people are to share things when they’re credited with a hand in the research or production.

Placement

Once you’ve gathered your information and you have an idea of the type of content you’re going to produce, you need to try and identify where the content is going to be placed.

Obviously if the content is going on your own website, then this is less of an issue, but if it’s a link-building exercise then having an idea of the kind of site you’ll be aiming for can make a big difference to how you approach the creation stage.

It can be a good idea to start your outreach before you approach the actual creation of your content, as confirming a placement beforehand will make your life much easier in terms of considering the target audience. If you know where the content is going to be placed, then you can tweak the language, style and tone you adopt throughout the piece in order to maximise your chances of appealing to their readers.

Conversely, you don’t necessarily need to have confirmed the placement location before you start work on the production stage. Often you may find it easier to convince sites to place your work once they’ve actually got something to look at, rather than trying to tempt them with just the concept. If you’re planning on completing your outreach once you’ve finished the content creation stage, then you should at least have an idea of the sort of website you’re going to be targeting. Don’t specifically aim content at one website before you contact them, as if they turn it down you may struggle to place it somewhere else.

When it comes to contacting specific websites, your best bet is to write a concise and polite email to the most relevant person at the organisation, then follow this up with a call a day or two later. Don’t be disheartened if you don’t hear back from your preferred placement, it’s still worth giving them a call just to check they’ve received your email and even if they turn it down, you’ve got a contact you can use for future pieces.

Creation

So you’ve done your research, you’ve got your content and you’ve got an idea of where you’re going to place the piece – now it’s time to actually create your content.

Giving you advice on the creation stage is a little tricky, as it will depend on what type of content you’re putting together. To overcome this, I’ll quickly cover the two most popular content types; blog posts and infographics.

Infographics

Having produced around 100 infographics personally over the last 18 months (and overseen scores more), I consider them to be one of my main areas of expertise. One of my major pet hates when it comes to infographics is people telling me that there are ‘rules’ to infographic production – there aren’t. An infographic doesn’t have to tell a story, it doesn’t have to avoid using text at all costs, in fact it doesn’t have to do anything other than display information that is either complimented by, or portrayed via graphics. So don’t get too caught up in the non-existent infographic ‘rules’ and just focus on producing something that is engaging to your target audience.

Some topics will require more text than others, particularly if the data is qualitative rather than quantitative. A lot of people will use phrases like ‘don’t make me read’ when they’re looking at infographics, but you should give your audience more credit – people don’t mind reading, as long as the information you’re including is concise and adds something to the visuals. If you can visualise it (i.e. statistical information), then do, if you can’t then don’t worry too much about it, people will forgive you.

Try and create an immediate impact with the visuals and draw readers into your infographic as early as possible, the most obvious place to do this is with the title. It’s amazing how many people are happy to just type the title in a nice big font and then move on to the rest of the content. But if you look at some of the best infographic designers (and the most popular infographics online), you’ll see that the title is a fantastic opportunity to grab the reader with a strong, relevant visual. I’ve included a few examples below to show you what I’m talking about (please note these are just a part of the original graphic -- there is a lot more to see when you click on the link underneath each image!):

Infographic section via the Designbysoap blog

Infographic section via Volvo

Infographic section via HotelshopUK

Infographic section via Geekosystem

When it comes to visualising the data you’ve got, try and keep a consistent theme throughout the infographic, whether that’s through your choice of visualisation methods, the colours used or the style of design. If you can help it, try and avoid using too many infographic ‘cliches’ – a good example of this is using a line of six person icons to visualise a statistic like ‘60% of people use people icons in their infographics’.

Just try and be as creative as you can (which I realise isn’t really all that helpful, as it’s like saying ‘be more musically gifted’), and don’t take the lazy approach just because you’d like to get it finished.

My last point is on orientation – generally speaking, if you’re going to be placing the infographic online then you’re probably better off opting for a portrait infographic, rather than a landscape one. This is because it’s far easier to use online and usually allows you to use a longer file (people will always prefer to scroll up and down as opposed to left and right, if the web page even allows it).

Blog Posts

It seems like an obvious thing to say, but in-depth blog posts are far more likely to encourage sharing than a quick post that just skims over a topic. Long blog posts are great as long as they’re adding value to a topic – you should be informing, educating or entertaining your readers as much as you possibly can.

Include relevant, quality outbound links that are useful to your readers – if you find a good tool during your research phase, link to it. If you find a post that offers an alternative argument to what you’re saying, or adds additional information, link to it. Too many people are hesitant to link out from their blog posts, worried that it will give readers a reason to leave their page. Trust me, if you’re producing high quality content, they will come back (for example, when I’m reading blog posts and I come across a link I want to follow, I tend to open it in a new tab and then continue reading).

Again, it seems obvious, but pay attention to grammar and punctuation – it’s hard to come across as authoritative if your content is full of spelling mistakes, misplaced commas and missing capitalisations. It might sound strange, but grammatical errors can also put off people from sharing your content and you want to do everything possible to increase the likelihood of shares and links. If writing isn’t your strong point, then get someone else to proof read your articles before publishing, particularly if you’re sending them out as guest posts.

Another good tip is to try and engage your readers as early as possible in the post – the best places to do this are the title, the sub-title and the opening paragraph. There are many different ways to do this; provocation, humour, questioning, etc. just make sure you grab people as early as you can. Bear in mind it’s the title that will encourage click-through rates when it comes to blog front pages and aggregation networks such as Inbound.org. Having said this, don’t be deliberately misleading with your titles – sure it can increase click-through rates and traffic to have a title that draws attention, but if it’s erroneous then you’re far more likely to piss people off than you are to encourage sharing.

You should also try and help your readers as much as possible; something that often means not assuming knowledge on their part. Unless you’re writing for particularly high level, technical websites, it’s best not to over-use entropic language without clearly explaining yourself. If you’re writing a post full of tips, explain things to your readers – rather than just saying do this, tell them how to do it.

Another valuable tip is to try and break up the copy in particularly long articles – use sub-headings and paragraph breaks to make the article look less dense and more accessible to readers. You should also make sure you’re using images in your posts, not only do they break up long sections of text nicely, but they can often be extremely helpful, particularly in tutorials and ‘how-to’ articles (screenshots can be especially useful). When it comes to sourcing images, you should either be creating them yourself or using an online platform such as Shutterstock or Creative Commons, rather than just stealing them from other websites. Having said this, the latter is permissible in some situations, just be sure to include credit links to avoid upsetting other webmasters, and check the copyright laws in your country. Don’t forget to properly name and alt tag your images either – it’s amazing how often you see people missing this potentially valuable ranking signal.

Publish

So you’ve spent hours putting together a high quality piece of content, now it’s time to get it live. Hopefully you’ll have started your outreach before putting the content together, but if you didn’t, now’s the time to start sending some emails.

I would always advocate aiming as high as you possibly can (as long as the quality of the content is good enough), as it never hurts to try. When we’re advising our link-building engineers on gaining high profile placements, we get them to put a list of five or six potential placements together, in order of domain authority, traffic or level of engagement via social media (depending on the post content and what we’re trying to achieve). From there you can start at the top and work your way down, until someone agrees to place your content.

Once a placement has been confirmed, make sure you’ve got an idea of when it will be published, so you can start sharing as soon as possible. You should also keep up a level of etiquette when you’ve posted on someone else’s website – push the content as much as you can, link to it from other posts and send as much traffic and social media engagement as humanly possible. This not only makes the link more valuable, but will encourage the administrator to publish your posts in the future. You should also keep an eye on the comments and reply to as many as you can; keep up the level of engagement and discussion and be involved.

Promote

It’s amazing how many times we see people produce fantastic content, and then just leave it to either reach a large audience or, more often, fall flat on its face. If you’ve gone through all the effort of researching and producing a high quality piece of content, then you should continue that effort through to the post-publishing stage.

It’s true that if your content is good enough and it’s published on a high profile platform, then it will likely achieve a high level of social media traction and natural inbound links, but that doesn’t mean you shouldn’t do your best to push it as best you can.

You should aim to utilise as many avenues as you can to promote your content, including social media, news aggregators, infographic publication sites and inbound links from other domains (particularly applicable if you or your team writes lots of related guest posts). I could include a massive list of sites you can use, but honestly it depends on the vertical in which you’re working. Instead, check out this awesome link building strategies post, this list of infographic distribution sites, this post on finding the perfect content promotion platform and this handy list of social bookmarking websites.

You should also try to reach out to influencers in the industry you’re working in, whether that be via phone, email or social media platforms. The success of this practise will depend on a variety of factors (including the content itself, the domain it’s published on, the author, the way you choose to make contact and the area of discussion), but it never hurts to try. If you made the effort of reaching out to people during your research and ideas phase as suggested, then you may find you get some great traction via some very influential people.

So that’s about it for my guide to creating good content – did I miss anything? Disagree with anything I said? Let me know in the comments below.

Post by John Pring from Designbysoap Ltd.