Official Blog of www.setupmyhotel.com ©

Setupmyhotel - Newsletter July 2014

noreply@blogger.com (Anonymous) — Mon, 21 Jul 2014 18:21:00 +0000

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Newsletter - JULY 2014

This newsletter features latest articles published and we also introduce you to myDBR

Setupmyhotel is happy to announce the release of our first hospitality product suite myDBR - An automated tool to help you prepare your Hotel Daily Business Report (DBR) / Manager report with a few mouse clicks! Know more>>

Latest Articles:

#	Petty Cash Voucher
#	Room Move procedure
#	Discount Voucher and Gift certificates
#	Late check-out procedure for Front Office
#	Lost and Found Letter format -Housekeeping
#	Room inspection checklist - housekeeping

Latest Discussion:

>	Reason for guest's returning to hotel
>	Marketing assignment
>	Owner representative action plan
>	USALI

myDBR V 1.0 - Launched ! ( Hotel Daily business report software )

noreply@blogger.com (Anonymous) — Fri, 27 Jun 2014 20:41:00 +0000

myDBR - Generate Your Hotel Daily Business Report with ease!

An automated tool to help you prepare your daily business report (DBR) or Manager report with a few mouse clicks!

No more deleted historical DBR files! simply re-generate your historical daily business report for any date using myDBR.

Learn more >> http://setupmyhotel.com/hotel-solutions/mydbr.html

A new product from: setupmyhotel.com & auguzmedia

1000 Likes !! Thank you all for your continued support.

noreply@blogger.com (Anonymous) — Fri, 27 Jun 2014 20:32:00 +0000

Newsletter - June 2014

noreply@blogger.com (Unknown) — Sun, 15 Jun 2014 08:04:00 +0000

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Newsletter - JUNE 2014

Hello Hoteliers,

This newsletter features latest articles and discussions from Setupmyhotel.com

Also we welcome you to join the Hotelier Community, Sign up using your preffered social media profile, Membership is FREE ! and always will be.

Latest Articles:

#	Inspect Guest Cars / Limousine before pickup
#	Checklist for Hotel Cars and limousine
#	Definition of term SHARER in hotels
#	Handle guest rebates and allowances
#	How to Handle guests with high balance
#	High Balance report sample
#	Guest settlement process

Latest Discussion:

>	Sample Front Office P&P's
>	USALI Manual
>	Types of interfaces for hotel softwares
>	Protel PMS help manuals

Newsletter - MAY 2014

noreply@blogger.com (Unknown) — Sun, 15 Jun 2014 07:55:00 +0000

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Newsletter - MAY 2014

Hello Hoteliers,

This newsletter features latest articles and discussions from Setupmyhotel.com

Also from now you can sign in to the Hotelier Community with your favourite social profile.

Latest Articles:

#	SOP – Amending or Modifying Reservations
#	SOP – Sold out booking enquiry
#	SOP - Front Office - On Queue or Wait Procedure
#	Top 10 Dialogues for Front office
#	How to Handle VIP and VVIP arrivals in hotels
#	Standard Front office Billing Instructions / Billing Codes
#	Marketing Plan in Hospitality Industry

Latest Discussion:

>	Training Materials
>	Hello Hoteliers
>	Your Hotel Business Center
>	Housekeeping training supervisor topics

Newsletter - April 2014

noreply@blogger.com (Unknown) — Sun, 15 Jun 2014 07:54:00 +0000

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Newsletter - April 2014

Hello All,

This newsletter features latest posts from Setupmyhotel.com and Worldwide Hoteliers Forum.

setupmyhotel.com - Newsletter February 2014

noreply@blogger.com (Unknown) — Sun, 15 Jun 2014 07:52:00 +0000

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Newsletter - February 2014

Hello All

This newsletter features latest posts from Setupmyhotel.com and also an invitation to join Worldwide Hoteliers Forum.

Worldwide Hoteliers Forum - by setupmyhotel.com

Information sharing with experienced hoteliers from worldwide on subjects relating to hotel management, Hotel and Restaurant Pre-opening, Hotel Operations, Staff Training etc.

Latest Articles:

How to choose Beds and Matresses for hotels:

In hotels size of beds normally represents the class of the rooms, Normally Beds consists of three parts:

Springs which provides support.
Mattress which is laid on top springs for extra padding and comfort.
Frames which provides support for spring and mattress.

Packing for Out of Order rooms:

In some cases a guest room has to be taken out from inventory due to various maintenance works.

Packing help to protect and prevent other areas in the rooms from damage due to dust, moisture, paint etc.
Depending upon each kind of maintenance activity the room boy should pack the room.

Year End Newsletter - December 2013

noreply@blogger.com (Anonymous) — Wed, 01 Jan 2014 17:16:00 +0000

Setupmyhotel.com - Newsletter DEC 2013

-Newsletter - December 2013
Hi , Happy New Year 2014 ! We would like to thank you for your great support in the past year and wish a Happy & Prosporus New Year! In this specail edition newsletter we are listing our top 10 articles for the year 2013. Looking forward to helping hoteliers like you on the coming years. See you online, Setupmyhotel.com
Top 10 articles for year 2013
Invoice / Bill Sample Formats Guests Welcome Letter Formats Classification of Hotels SOP for Front Office department SOP for Food and Beverage Service Hotel Organization Chart Reservation Confirmation Letter Sample Format Registration Card / Reg-Card Sample Format Tips for Handling guest Complaints Hotel Staff Duty Roster Format

Policies for entering a guest room with DND / Do Not Disturb Sign

noreply@blogger.com (Anonymous) — Sat, 23 Nov 2013 15:17:00 +0000

When approaching a guest room for cleaning, first check if the guest had placed a Do not Disturb ( DND ) sign.

Some hotels has a Do Not Disturb Lamp / Light next to the door bell and other hotels has door knob card with DND sign.

Rooms displaying the “DND” notice not to be disturbed.

Organization Chart for hotel Sales and Marketing department

noreply@blogger.com (Anonymous) — Sat, 23 Nov 2013 15:14:00 +0000

Recruiting successful hotel sales staffs:

noreply@blogger.com (Anonymous) — Sat, 23 Nov 2013 15:11:00 +0000

Effective sales people are the keys factors for the success of hotels sales efforts, it is very important to select the right people for the sales job.

One of the major issues which hospitality industry faces is the high staff turnover rate. So it is better to hire the best sales persons and retrain them over a short period to reduce the business lost during hiring and training period.

How to setup a Marketing mix for your hotel

noreply@blogger.com (Anonymous) — Sat, 23 Nov 2013 15:09:00 +0000

Defining a proper marketing mix for hotel industry is crucial for the success of hotels marketing efforts. A marketing mix is used to indicate the several marketing variables used by the sales team to target specific guests or target market segments.

1) Service / Facilities
2) Place and Distribution
4) Room Rate or Pricing
3) Promotions and communications

How to Optimize the hotel website for Maximum booking

noreply@blogger.com (Anonymous) — Sat, 23 Nov 2013 15:07:00 +0000

In this new era of technologies internet had become a very powerful marketing tool for hospitality industry for targeting guests from different market segments.

Hotels uses online booking channels like GDS (Global distribution systems), OTA (Online Travel Agents) and Hotel Website to generate bookings.

How to clean Hotel Front office / Lobby area

noreply@blogger.com (Anonymous) — Sat, 23 Nov 2013 15:06:00 +0000

Hotel lobby should be clean 24 hours of the day.

All lobby and front office areas like flooring, ceiling, furniture, glass doors, glass windows, ashtrays, fixtures etc. should be clean at any given time.

Cleaning restaurants / dining area

noreply@blogger.com (Anonymous) — Sun, 20 Oct 2013 13:05:00 +0000

Restaurants and dining areas have to be cleaned daily before their opening time and as and when requested by the restaurant staffs.
Collect all the cleaning items required for particular Outlets.
Collect the dining area keys from the security department.

Read More>>

Guest Corridor Cleaning and Minibar / Mini fridge Cleaning by Room Boys

noreply@blogger.com (Anonymous) — Sun, 20 Oct 2013 13:04:00 +0000

Floor corridor must be cleaned at least once a day based on guest traffic and occupancy.
Sweep the corridor from corner to corner with feather brush.
Dust the fittings and skirting with a duster.
Mop the floor with long handle mop.

Read More>>

How to clean Elevators / Lifts in hotels

noreply@blogger.com (Anonymous) — Sun, 20 Oct 2013 13:00:00 +0000

Elevator is cleaned on a daily basis because of their volume of use.
The best time to schedule the elevator cleaning is either during late night or very early morning in order to avoid high usage.
According to the interior design and materials used on elevator, the appropriate cleaning methods and cleaning solutions to be used.

Read More>>

How to seup Maids Cart / Trolley in Housekeeping

noreply@blogger.com (Anonymous) — Sun, 22 Sep 2013 06:04:00 +0000

SOP – Housekeeping – Trolley or Maids cart setting

Houseman / Housemaid sets his trolley as per the standard, like bed sheets in one shelf, towels in another, bathroom amenities in a separate drawer.
Maids cart can be compared as a giant tool box, It should be stocked with all the required amenities to complete a complete shifts room cleaning.
The maids cart should be spacious enough to carry all the required supplies for one shifts work.

Read Full Article >>

Turndown service / Evening service

noreply@blogger.com (Anonymous) — Sat, 07 Sep 2013 18:40:00 +0000

SOP – Housekeeping – Turndown service / Evening service

Turndown service:

The evening boy takes the status report of the floor from the desk.
Takes the floor key/card and sign for it.
Take a round of the floor corridor to maintain it clean and tidy. Take out trolley.
Vacant rooms to be serviced from 6.00 p.m. onwards.

Read Full Article>>

Tips for dusting guest rooms in hotels

noreply@blogger.com (Anonymous) — Sat, 07 Sep 2013 18:38:00 +0000

SOP – Housekeeping – Dusting Guest Rooms

Dusting doors and windows:

From your caddy basket take a duster.
Fold duster into four folds.
Sprinkle with dusting solution and dust inside and outside of each door, frame and wooden window frames.
For areas which cannot be reached use a feather duster and remove the dust and cobwebs.

Read Full Article>>

Tips for Re-Stocking bathroom supplies

noreply@blogger.com (Anonymous) — Sun, 01 Sep 2013 13:37:00 +0000

SOP – Housekeeping – Restock bathroom supplies

Restocking of Bathroom supplies:

Bathroom amenities/ supplies have to be replenished daily.
Check the facial tissues in the box and replace if empty.
Attention to each detail and make sure that the facial and toilet tissue should not be empty.
Remove the protection tab from the tissue box and then pull one tissue and fold in a triangular shape. This will ensure that the other tissues will come out easily when pulled.

Read Full Article >>

SOP - Cleaning W/C or Toilet - Guest bathroom

noreply@blogger.com (Anonymous) — Sun, 01 Sep 2013 13:33:00 +0000

SOP – Housekeeping – W/C or Toilet Cleaning:

Put on the protective gloves and goggles.

Flush the W/C or toilet, If the flush is not working properly then inform the control desk to create a maintenance job order for the same.

Sprinkle the cleaning solution in a circular motion around and inside top of w/c bowl and leave it for 10 minutes.

Read Full Article>>

SOP - Housekeeping - Cleaning bathroom tiles and mirrors

noreply@blogger.com (Anonymous) — Sun, 01 Sep 2013 13:28:00 +0000

SOP – Housekeeping – Cleaning Bathroom tiles and Mirror

Cleaning tiles:

Apply diluted cleaning solution on to the scrubber and scrub top to bottom ensuring dirt/hair are removed from the tiles.

Clean small area of the tile and grout and then dry with a sponge.

Wet sponge with hot water and remove detergent.

Tiles have to be cleaned daily with diluted Cleaning solution.

Read Full Article >>

Housekeeping SOP for cleaning Shower curtain and bathtub

noreply@blogger.com (Anonymous) — Sat, 24 Aug 2013 09:40:00 +0000

SOP – Housekeeping – Cleaning Shower curtain and Bathtub

Shower curtain Cleaning:

Dip a shower curtain in Luke warm water and few drops of diluted cleaning solution.
Soak the shower curtain for 1/2 an hour.
Scrub the curtain nicely from the lower part of the curtain.
Scrub off soap buildup with a brush.
Push the shower curtain liner against the wall.

Read Full Article>>

Tips for cleaning Sink and Vanity area in Hotel Rooms

noreply@blogger.com (Anonymous) — Sat, 24 Aug 2013 09:35:00 +0000

SOP – Housekeeping – Cleaning Sink and Vanity area

A Clean washcloth or hand towel, a sponge, cleaning cloths, a stiff brush and cleaning supplies.

Move guest toiletries when necessary.

Place a clean wash cloth or hand towel on that spot and keep the guest toiletries on it.

Read Full Article>>

Official Blog of www.setupmyhotel.com ©

Setupmyhotel - Newsletter July 2014

myDBR V 1.0 - Launched ! ( Hotel Daily business report software )

1000 Likes !! Thank you all for your continued support.

Newsletter - June 2014

Newsletter - MAY 2014

Newsletter - April 2014

setupmyhotel.com - Newsletter February 2014

Year End Newsletter - December 2013

Policies for entering a guest room with DND / Do Not Disturb Sign

Organization Chart for hotel Sales and Marketing department

Recruiting successful hotel sales staffs:

How to setup a Marketing mix for your hotel

How to Optimize the hotel website for Maximum booking

How to clean Hotel Front office / Lobby area

Cleaning restaurants / dining area﻿﻿

Guest Corridor Cleaning and Minibar / Mini fridge Cleaning by Room Boys

How to clean Elevators / Lifts in hotels

How to seup Maids Cart / Trolley in Housekeeping

Turndown service / Evening service

Tips for dusting guest rooms in hotels

Tips for Re-Stocking bathroom supplies

SOP - Cleaning W/C or Toilet - Guest bathroom

SOP - Housekeeping - Cleaning bathroom tiles and mirrors

Housekeeping SOP for cleaning Shower curtain and bathtub

Tips for cleaning Sink and Vanity area in Hotel Rooms

Cleaning restaurants / dining area