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<channel>
	<title>Scott McDowell</title>
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	<link>http://www.scottmcdowell.us</link>
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		<title>The truth about creativity?</title>
		<link>http://www.scottmcdowell.us/2014/05/15/the-truth-about-creativity/</link>
		<comments>http://www.scottmcdowell.us/2014/05/15/the-truth-about-creativity/#respond</comments>
		<pubDate>Thu, 15 May 2014 15:36:01 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Hiring]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=3220</guid>
		<description><![CDATA[David Burkus wrote a great book last year called The Myths of Creativity. This topic is ever fascinating to me. What we assume to be the core traits of creative people &#8212; the loner/genius, driven by tidal waves of inspiration, mysteriously working outside the norm &#8212; tend to be totally wrong. Being a &#8220;creative genius&#8221; takes good ideas, yes [&#8230;]]]></description>
				<content:encoded><![CDATA[<p style="text-align: left;"><span style="color: #4d4d4d; font-family: lato, sans-serif;"><span style="color: #333333; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; line-height: 1.5em;">David Burkus wrote a great book last year called </span><em style="color: #333333; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; line-height: 1.5em;">The Myths of Creativity</em><span style="color: #333333; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; line-height: 1.5em;">. This topic is ever fascinating to me. What we assume to be the core traits of creative people &#8212; the loner/genius, driven by tidal waves of inspiration, mysteriously working outside the norm &#8212; tend to be totally wrong. Being a &#8220;creative genius&#8221; takes good ideas, yes &#8212; but even beyond that it takes guts and hard work.</span></span></p>
<p>Lately I&#8217;ve been really interested in how creative geniuses (a sorely lacking term, but stay with me) remain on the path. One of my shortcomings (or strengths?) is that I constantly get excited about new and shiny ideas and then slowly my interest fades and I&#8217;m on to the next.   How do others do it? It takes discipline and consistency to build something of substance, not to mention a body of work or a legacy.</p>
<p>I recently read an interview with Walter De Maria, an artist I admire. He&#8217;s probably most well-known for his &#8220;land art&#8221; &#8212; huge installations in nature, like <em>Lightning Field, </em>a series of tall metal poles set up in a grid out in the desert of New Mexico. When a thunder storm passes through, well, you know what happens.</p>
<p>Walter De Maria is a key figure in 20th century art, but he could have been a key figure in 20th century music. He was an original member of The Velvet Underground. He played with Lou Reed and John Cale in 1966. My question is: how exactly does one quit the Velvet Underground?!? De Maria knew what he was doing:</p>
<p><em>[The conflict] was really going on because I was playing with this good band, with these great musicians, and records were coming, contracts, great hi fi sound, tape, everything you could do. Music was in a great renaissance, but I went back to the art.</em></p>
[Music] wasn’t enough. And also the logistics of touring with a band means that your life is part of that band and, like most artists, I just was too much of an individualist.</p>
<p><span style="color: #4d4d4d; font-family: lato, sans-serif;">This recognition, to me, is such a personal moment. That moment where you make the decision that supports your dreams and ambitions and in the process reject a different kind of life. De Maria knew himself and knew his purpose as a fine artist. He had that vision and that conviction so the decision made itself. I think this is a great way to frame the process of decision-making &#8212; in service to a purpose. </span></p>
<p>Are you making decisions in service to a purpose?</p>
<p><span style="color: #4d4d4d; font-family: lato, sans-serif;">What do you think?</span></p>
<p>(BTW, I wrote more about Walter De Maria and The Velvet Underground <a href="http://chm-partners.us1.list-manage.com/track/click?u=9024e888b504fc9a80a921d7c&amp;id=da1ee7ffb2&amp;e=a57306656b" target="_blank">here</a>.)</p>
<p><span style="color: #4d4d4d; font-family: lato, sans-serif;">&#8212;</span></p>
<p>Anyway, speaking of David Burkus and his book, David organized a <a href="http://chm-partners.us1.list-manage.com/track/click?u=9024e888b504fc9a80a921d7c&amp;id=f9a9884252&amp;e=a57306656b" target="_blank">FREE virtual conference from June 2-6called The Truth About Creativity</a> and he kindly asked me to be a part of it. It features some great writers/thinkers on creativity like Daniel Pink, Scott Belsky, Todd Henry, Jocelyn Glei, etc. etc. <a href="http://chm-partners.us1.list-manage.com/track/click?u=9024e888b504fc9a80a921d7c&amp;id=2a1d89bc6c&amp;e=a57306656b" target="_blank">Just go check out the experts involved</a>, kind of an amazing line-up! And by all means, <a href="http://chm-partners.us1.list-manage1.com/track/click?u=9024e888b504fc9a80a921d7c&amp;id=0d274d50d0&amp;e=a57306656b" target="_blank">please sign up</a> and spread the word!</p>
<p>P.S. &#8211; Did I mention it&#8217;s <a href="http://chm-partners.us1.list-manage1.com/track/click?u=9024e888b504fc9a80a921d7c&amp;id=6656956f4d&amp;e=a57306656b" target="_blank">free</a>?</p>
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		<title>Will you be found out?</title>
		<link>http://www.scottmcdowell.us/2014/03/14/will-you-be-found-out/</link>
		<comments>http://www.scottmcdowell.us/2014/03/14/will-you-be-found-out/#respond</comments>
		<pubDate>Sat, 15 Mar 2014 01:54:55 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=3209</guid>
		<description><![CDATA[The manager&#8217;s dilemma. Recently I was having coffee with a friend who works at a well-established management consulting company near my house. He was telling me about a very uncomfortable conversation he had had earlier in the day that called into question one of his employee&#8217;s ethics. He thought he might have to fire this person. He turned to me and said, [&#8230;]]]></description>
				<content:encoded><![CDATA[<p dir="ltr"><span style="color: #4d4d4d; font-family: lato, sans-serif;"><strong>The manager&#8217;s dilemma.</strong></p>
<p>Recently I was having coffee with a friend who works at a well-established management consulting company near my house. He was telling me about a very uncomfortable conversation he had had earlier in the day that called into question one of his employee&#8217;s ethics. He thought he might have to fire this person. He turned to me and said, &#8220;You know, I have no idea what to do. I&#8217;m in way over my head.&#8221; </span></p>
<p><span style="color: #4d4d4d; font-family: lato, sans-serif;">I hear this all the time.</p>
<p>As a manager, you have more visibility, authority, autonomy and a bigger paycheck.</p>
<p>But sometimes it feels like you&#8217;ve</span> basically added a second job that equals more scrutiny, more pressure, and, on top of that, accountability for other people.</p>
<p><span style="color: #4d4d4d; font-family: lato, sans-serif;">Have they made a mistake by putting trust in your too-green self? </span><strong>Will you be found out?</strong></p>
<p>Here&#8217;s what I think:</p>
<p><strong>Being in over your head is a good thing. </strong></p>
<p>As soon as you get the feeling like you have no idea what you&#8217;re doing, sit up and take notice. These are the times you stretch and grow as a leader.</p>
<p>Instead of closing your office door and retreating, or hiding behind email, can you engage?</p>
<p>Who can you reach out to? Who do you know that can point the way out?</p>
<p>Can you use this opportunity to strengthen important relationships?</p>
<p>If you&#8217;re losing control of your team, how can you circle the wagons? Is there a lesson to be learned together?</p>
<p>Remember, you&#8217;re not the only one who feels in over your head.</p>
<p>As Todd Henry, the founder of Accidental Creative, says, &#8220;Everyone&#8211;no matter how successful and accomplished they are, or how big a front they put up&#8211; is making it up as they go, at least a little.&#8221;</p>
<p><em><span style="color: #4d4d4d; font-family: lato, sans-serif;">How can you turn the feeling of being in over your head into useful energy?</span></em></p>
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		<title>The First 90 Days: Your Road Map For Success at a New Job</title>
		<link>http://www.scottmcdowell.us/2014/02/14/the-first-90-days-your-road-map-for-success-at-a-new-job/</link>
		<comments>http://www.scottmcdowell.us/2014/02/14/the-first-90-days-your-road-map-for-success-at-a-new-job/#respond</comments>
		<pubDate>Fri, 14 Feb 2014 15:55:55 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Hiring]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=3138</guid>
		<description><![CDATA[Transitioning to a new job is not easy; it can be overwhelming to learn your role, create new relationships, assimilate into the culture, and impress your boss all at once. Onboarding programs are tasked with making sure you do one thing: quickly create value for the company. In the definitive book on the topic The First [&#8230;]]]></description>
				<content:encoded><![CDATA[<div>Transitioning to a new job is not easy; it can be overwhelming to learn your role, create new relationships, assimilate into the culture, and impress your boss all at once. Onboarding programs are tasked with making sure you do one thing: quickly create value for the company.</div>
<p>In the definitive book on the topic <a href="http://www.amazon.com/First-90-Days-Critical-Strategies/dp/1591391105" target="_blank">The First 90 Days</a>, Michael Watkins outlines a specific plan to ease transitions for leaders at all levels. It’s good reading for anyone beginning a new job (and anyone who leads teams).</p>
<p>Think of it as your battle against misunderstanding. According to a study conducted by the International Data Corporation: “U.S. and U.K. employees cost businesses an estimated <i>$37 billion</i> every year because they do not fully understand their jobs.” By assimilating into a culture and gaining an initial sense of purpose, you’re actively minimizing your own frustrations and showing your worth right off the bat.</p>
<p>But what, specifically in creative professions, is important to look out for when starting a new role? What should you pay attention to?</p>
<ol>
<li><strong>Assess the business case for your hire. </strong>You were hired for a reason. Is it to generate ideas? To train others? To add design or technical skills that were lacking? To deftly oversee client projects? Learning where you fit within the overall business strategy is something that may seem obvious but is often overlooked. Figure this out early.</li>
<li><strong>Show your work. </strong>After a rigorous interview process, it can feel like you described your skills and experiences ad nauseum, so now that you’re hired you can get work. The thing is, most people in the company don’t know who you are, why you were hired, or what specifically you bring to the table. Make sure your team knows your resume and has viewed your portfolio. It gives people around you context, a view into your style, and an idea of how you complement or challenge them.</li>
</ol>
<h3><a href="http://99u.com/articles/7303/the-first-90-days-your-road-map-for-success-at-a-new-job">(…)</a></h3>
<h3><a href="http://99u.com/articles/7303/the-first-90-days-your-road-map-for-success-at-a-new-job">Click here to read the rest of this post at 99u.com</a></h3>
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		<title>My Wife Hates Bananas</title>
		<link>http://www.scottmcdowell.us/2014/02/11/my-wife-hates-bananas/</link>
		<comments>http://www.scottmcdowell.us/2014/02/11/my-wife-hates-bananas/#respond</comments>
		<pubDate>Tue, 11 Feb 2014 14:49:11 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=3135</guid>
		<description><![CDATA[We went to a banana convention. My wife really hates bananas. She can&#8217;t stand them. The texture, smell, look and even the suggestion of bananas make her vomitous. Even the best, most caring, highest quality farmer of bananas would not be able to convince her that bananas are something she should reintroduce into her life. Even [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>We went to a banana convention. My wife really hates bananas. She can&#8217;t stand them. The texture, smell, look and even the suggestion of bananas make her vomitous. Even the best, most caring, highest quality farmer of bananas would not be able to convince her that bananas are something she should reintroduce into her life. Even the most erudite reading of the most interesting academic papers about bananas did nothing for her. She had to leave early.</p>
<p>It turns out, my wife is not the correct audience for a banana convention.</p>
<p>The hard truth is: sometimes people are not going to want your bananas. They&#8217;re not going to want what you&#8217;re giving them. No matter what. It&#8217;s not because they hate you. It&#8217;s just because it&#8217;s not for them.</p>
<h2>But sometimes you find the banana lovers.</h2>
<p>The trick is that your people are out there. The banana lovers. If you can find them and present them with exactly what they want, when they want it (the finest, yellowest, ripe bananas; now), they will go absolutely, uh, <em>bananas</em>.</p>
<p>Where do they congregate, your banana lovers?</p>
<p>The reason I&#8217;m thinking about bananas this morning is because last Monday I shipped a short, free, actionable guide to help new managers and first-time leaders panic less and gain confidence. It&#8217;s called <a href="http://www.scottmcdowell.us/handbook-2/" target="_self">New Manager Handbook</a>.</p>
<p>(You can <a href="http://www.scottmcdowell.us/handbook-2/">download it for free</a>, if you&#8217;re into that kind of banana.)</p>
<p>People wanted it. In fact over 300 people have downloaded it in the past seven days with very little promotion or exposure (a link at the bottom of a recent post and a few strategic tweets).</p>
<p>I&#8217;m not saying this to show off or boast or something. After all, to some people that number would be tiny (to me it&#8217;s significant).</p>
<p>No, I say it to illustrate the simple fact that if you account for your gifts and offerings and align them with what people really need and want, the sky is the limit.</p>
<p>Sounds simple but this is something that has taken me an<strong>embarrassingly</strong> long time to figure out. How many years have I offered things because I wanted to offer them, instead of what people wanted?</p>
<p>Here&#8217;s the formula:</p>
<p>1. Know your audience<br />
2. Learn what they&#8217;re clamoring for<br />
3. Align with your gifts and give it to them</p>
<p>Who wants your bananas?</p>
<p>&#8212;<br />
P.S. &#8211; Do you need a <a href="http://scottmcdowell.us/coaching" target="_self">coach</a>? Even <a href="http://www.newyorker.com/reporting/2011/10/03/111003fa_fact_gawande?currentPage=2" target="_self">this surgeon thinks you might.</a></p>
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		<title>Shut Up and Listen (And Other Advice for First-Time Leaders)</title>
		<link>http://www.scottmcdowell.us/2014/01/28/shut-up-and-listen-and-other-advice-for-first-time-leaders/</link>
		<comments>http://www.scottmcdowell.us/2014/01/28/shut-up-and-listen-and-other-advice-for-first-time-leaders/#respond</comments>
		<pubDate>Tue, 28 Jan 2014 16:32:33 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=3107</guid>
		<description><![CDATA[Unless you’re a solo freelancer, chances are you will eventually be thrust into a leadership position. As creatives, we must embrace this challenge and not shy away from it, as a fear of being a leader can subconsciously hold us back from advancing in our career. Being entrusted with a leadership role in your workplace [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>Unless you’re a solo freelancer, chances are you will eventually be thrust into a leadership position. As creatives, we must embrace this challenge and not shy away from it, as a fear of being a leader can subconsciously hold us back from advancing in our career.</p>
<p>Being entrusted with a leadership role in your workplace requires a shift in mindset. Leaders cannot afford to compartmentalize like the worker. They must simultaneously juggle the long- and short-term while inspiring those around them to do great work.</p>
<p>But being a great leader is hard, and great leadership is hard to understand. “Leadership” is a term that’s been abused. Everybody wants it, no one’s quite sure what it means. As a new leader, first try to adopt three specific (often counterintuitive) mindsets of good leadership:</p>
<ol>
<li>You may think you have to have all the ideas yourself and a direction worked out before assuming a leadership role. Fear not, you just have to shepherd the ideas to life. Instead, you must be a <i>steward</i> of people and ideas. Stewardship is the careful and responsible management of something entrusted to you.</li>
<li>Some people think leadership is a matter of consenting, as in politics, of choosing the lesser of two evils. But leadership is not all tact. Instead, have a point of view (or better yet, a worldview) and don’t be afraid to say it aloud, repeatedly. Say what’s in your heart. People are attracted to this quality. To paraphrase Steve Jobs: if you don’t have a burning desire to execute an idea or solve a problem, you’ll never stick it out.</li>
<li>To become a leader you don’t have to excel at just one thing. Instead, put yourself in uncomfortable situations as often as possible. Stretch your parameters. This <a href="http://99u.com/articles/5773/lessons-from-improv-create-inertia" target="_blank">develops the improv muscle</a>. A good leader can find comfort and calm — the still point — in any situation, and this skill only comes from taking smart risks.</li>
</ol>
<h3><a href="http://99u.com/articles/18661/shut-up-and-listen-and-other-advice-for-first-time-leaders">(…)</a></h3>
<h3><a href="http://99u.com/articles/18661/shut-up-and-listen-and-other-advice-for-first-time-leaders">Click here to read the rest of this post at 99u.com</a></h3>
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		<title>How to Scale a Service Business</title>
		<link>http://www.scottmcdowell.us/2013/07/16/scale-this-1-how-to-scale-a-service-business/</link>
		<comments>http://www.scottmcdowell.us/2013/07/16/scale-this-1-how-to-scale-a-service-business/#respond</comments>
		<pubDate>Tue, 16 Jul 2013 11:42:16 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Hiring]]></category>
		<category><![CDATA[#people]]></category>
		<category><![CDATA[Ansoff Matrix]]></category>
		<category><![CDATA[energy]]></category>
		<category><![CDATA[products]]></category>
		<category><![CDATA[scaleable]]></category>
		<category><![CDATA[systems]]></category>
		<category><![CDATA[time]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=2412</guid>
		<description><![CDATA[There are still only four ways to make more money, as explained by the Ansoff Matrix, which was published in Harvard Business Review in 1957. (Things haven&#8217;t changed much.) From least- to most-risky: Sell existing products to existing customers. Sell new products to existing customers. Sell existing products to new markets. Sell new products to [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><a title="Moving Back a Bit over Legaspi" href="http://www.flickr.com/photos/21366409@N00/3043902298/" target="_blank"><img title="Moving Back a Bit over Legaspi" alt="Moving Back a Bit over Legaspi" src="http://farm4.staticflickr.com/3230/3043902298_7e80c68d0b.jpg" /></a><small><br />
</small></p>
<p>There are still only four ways to make more money, as explained by the Ansoff Matrix, which was published in Harvard Business Review in 1957. (Things haven&#8217;t changed much.) From least- to most-risky:</p>
<ol>
<ol>
<ol>
<li>Sell existing products to existing customers.</li>
<li>Sell new products to existing customers.</li>
<li>Sell existing products to new markets.</li>
<li>Sell new products to new markets.</li>
</ol>
</ol>
</ol>
<p>If you&#8217;re thinking about scaling, or the problems associated with scaling, then you&#8217;re probably concerned with one of those four things. To accomplish even the least risky on that list involves extending your capacity in some way. The lifecycle of any service business at some point rubs up against your personal capacity to get things done: your <strong>time and energy</strong>.</p>
<h1>There are two ways increase capacity and, hence, two ways to scale a service business.</h1>
<ol>
<ol>
<ol>
<li><em>Save </em>time and energy</li>
<li><em>Create more</em> time and energy</li>
</ol>
</ol>
</ol>
<h2>Ways to save time and energy:</h2>
<ul>
<ul>
<ul>
<li>Increase your personal productivity</li>
<li>Automate your processes</li>
<li>Reduce the number or complexity of services</li>
<li>Package your services into products</li>
<li>Create systems</li>
</ul>
</ul>
</ul>
<h2>Ways to create more time and energy:</h2>
<ul>
<ul>
<ul>
<li>Hire people</li>
<li>Engage in strategic partnerships</li>
</ul>
</ul>
</ul>
<p>Time and energy are usually viewed as finite, unyielding <em>problems</em>. &#8220;I don&#8217;t have enough time.&#8221; &#8220;I&#8217;m too busy.&#8221; &#8220;I&#8217;m exhausted.&#8221;</p>
<p>With a little creativity, strategy and elbow grease, you can create a scalable business and make your life better.</p>
<p>Photo courtesy <a title="Storm Crypt" href="http://www.flickr.com/photos/21366409@N00/3043902298/" target="_blank">Storm Crypt</a> via <a title="Compfight" href="http://www.compfight.com/">Compfight</a></p>
<p><!--End mc_embed_signup--></p>
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		<title>5 Ways to Handle Workplace Conflicts</title>
		<link>http://www.scottmcdowell.us/2013/07/12/5-ways-to-handle-workplace-conflicts/</link>
		<comments>http://www.scottmcdowell.us/2013/07/12/5-ways-to-handle-workplace-conflicts/#respond</comments>
		<pubDate>Fri, 12 Jul 2013 14:10:14 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Hiring]]></category>
		<category><![CDATA[Teams]]></category>
		<category><![CDATA[#openforum]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=2798</guid>
		<description><![CDATA[One of the hardest parts of being a leader is having difficult conversations: firing someone, getting into it with a client, apologizing for a mistake, or delivering bad news. Many of us choose avoidance as often as possible. That uncomfortable feeling (in your gut, your hands, in the back of the throat) is a warning [&#8230;]]]></description>
				<content:encoded><![CDATA[<p>One of the hardest parts of being a leader is having difficult conversations: firing someone, getting into it with a client, apologizing for a mistake, or delivering bad news. Many of us choose avoidance as often as possible. That uncomfortable feeling (in your gut, your hands, in the back of the throat) is a warning sign: tough conversation ahead.</p>
<p>In the book <i><a href="http://www.amazon.com/Difficult-Conversations-Discuss-What-Matters/dp/0143118447" target="_blank">Difficult Conversations</a></i> by Douglas Stone, Bruce Patton and Sheila Heen, the authors write, “Our anxiety results not just from having to face the other person, but from having to face ourselves.”</p>
<p>Whether the source of the conflict stems from circumstance, a challenge to your identity as a leader, or protecting one’s turf, stemming the tide of personal emotions and dealing in a direct, measured way can let the air out and diffuse conflict effectively.</p>
<p>Here are some methods to use with your team or anyone else in the face of everyday conflict. (<a href="https://www.openforum.com/articles/5-ways-to-handle-workplace-conflicts/">&#8230;continued</a>)</p>
<h1>Click through to <a href="https://www.openforum.com/articles/5-ways-to-handle-workplace-conflicts/">read the rest of this piece over at OPENforum.</a></h1>
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		<title>Give Good Interview: Shotgun Tips (re-post)</title>
		<link>http://www.scottmcdowell.us/2013/07/09/give-good-interview-shotgun-tips/</link>
		<comments>http://www.scottmcdowell.us/2013/07/09/give-good-interview-shotgun-tips/#comments</comments>
		<pubDate>Tue, 09 Jul 2013 11:25:53 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Hiring]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Teams]]></category>
		<category><![CDATA[hiring for creativity]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=891</guid>
		<description><![CDATA[Interviewing someone for a job is a curious skill. It&#8217;s like cleaning a loaded gun.  You want to be meticulous about each part or you might accidentally blow your head off. OK, it&#8217;s not actually lethal. But it is a multifaceted skill. It&#8217;s intuitive in some ways but it&#8217;s also about preparation.  It&#8217;s about listening [&#8230;]]]></description>
				<content:encoded><![CDATA[<h5></h5>
<div>
<p><a href="http://www.scottmcdowell.us/wp-content/uploads/2010/11/talking.jpg"><img class="alignleft size-full wp-image-899" title="talking" alt="" src="http://www.scottmcdowell.us/wp-content/uploads/2010/11/talking.jpg" width="250" height="353" /></a>Interviewing someone for a job is a curious skill. It&#8217;s like cleaning a loaded gun.  You want to be meticulous about each part or you might accidentally blow your head off.</p>
<p>OK, it&#8217;s not actually lethal.</p>
<p>But it is a multifaceted skill. It&#8217;s intuitive in some ways but it&#8217;s also about preparation.  It&#8217;s about listening and simultaneously about evaluating what you&#8217;re hearing.  First, some useful axioms that I learned early on.</p>
<p style="padding-left: 30px;"><strong>Axiom #1: An interview is a conversation with a purpose.</strong> So relax. Thinking of interviewing this way will go a long way towards making you feel and appear more comfortable and take a bit of pressure off the candidate . Be open to giving your impressions, respond to or reflect on what you&#8217;re hearing, and repeat things to be sure you understand.  You know, the kinds of things you might do in an actual conversation with someone.</p>
<p style="padding-left: 30px;"><strong>Axiom #2: The best predictor of future behavior is past behavior. </strong> While I&#8217;m biased to reject this notion (who says a person can&#8217;t flower?), over time it has proven to be pretty accurate.  Try to put what you&#8217;re hearing in this context.  What about a candidate&#8217;s behavior, the way he makes decisions or treats other people or comes up with solutions, can you glean from a particular answer?  Look for passions and initiative around those passions (whether in a professional context or not). These are clues for leadership and self-motivation.</p>
<h3>To give a successful interview, do these things</h3>
<p><strong>Prepare.</strong> This may be stating the obvious but be sure you know what you&#8217;re looking for. Do a lot of work in advance defining your ideal candidate and the scope of responsibilities and the rest will go smoothly.</p>
<p><strong>Have the position profile in mind but don&#8217;t be anal about it. </strong> You don&#8217;t learn much about a person if you&#8217;re just checking off skill boxes.  And you know that ideal candidate you envisioned?  He doesn&#8217;t actually exist. So leave breathing room.</p>
<p><strong>Think about the business goals and strategy.</strong> Why are you hiring this person the first place?  What gap will the successful candidate fill?  What is the big picture business reasoning for the hire?  Does this person jibe with that?</p>
<p><strong>Think about culture and fit.</strong> Always consider a person in the context of your workplace and staff. By the way, this does not mean you should hire someone just like you or your co-workers, but a complementary fit goes a long way towards success.</p>
<blockquote><p><strong>Your goal is to accomplish two things at once:</strong></p>
<ol>
<li><strong>Find out what the person has accomplished, how they describe themselves and who they are as people.</strong></li>
<li><strong>Make some judgment about all that.</strong> Does it ring true? Are there inconsistencies in what they <em>say</em> and what you <em>observe</em>?  Is the person really aware of who they are, how they impact others, what they have learned?</li>
</ol>
</blockquote>
<p><strong>Frame questions in an open-ended manner. </strong> Avoid yes/no questions at all costs.</p>
<p><strong>If you&#8217;re interviewing over lunch or dinner, definitely give the dude a chance to eat. </strong>It&#8217;s polite.<strong><br />
</strong></p>
<p><strong>Use &#8220;critical incident interviewing.&#8221; </strong> This is jargon for taking specific things a person has done and gradually peeling back the layers to get to a person&#8217;s true contributions by asking subsequent questions.  The aim is to learn how the candidate approaches or manages a situation, problem or challenge, and how he thinks about developing solutions for himself and those around him.</p>
<p><strong>Ask at least one question about a specific incident in which a person used his or her influence to accomplish something. </strong> Most organizations work in teams these days and lines of authority often change. The ability to influence is important.</p>
<p><strong>Spend time on values.</strong> What matters to the candidate?  What has he accomplished that holds particular meaning for him?</p>
<p><strong>Get a sense of emotional intelligence.</strong> How does a candidate manage himself in a given context?  How does he manage others?  What skill does he have in understanding the viewpoint and perspective of others and conveying that effectively in action?</p>
<p><strong>Ask for a brief review of work history with particular emphasis on the transitions from position to position. </strong> It&#8217;s very interesting to see where someone starts with this question and what details they choose to illuminate about <em>why</em> they made a move.  Ask how your position contributes to the trajectory of their career.</p>
<p><strong>Focus on qualities of leadership.</strong> Look for independent thinking, vision, the ability to articulate it so others can understand, emotional maturity, courage and commitment, resilience, integrity, intellect.  Leadership is about stewardship: a sense of responsibility about others and the organization.  It&#8217;s about supporting the growth of others.</p>
<p>In the end, interviewing is a pretty harrowing experience.  You&#8217;re spending a relatively short time with someone to then hand over the keys to the kingdom.  &#8220;Here, watch my kid.&#8221;  If the basic skills are evident, spend most of your time on issues of integrity and propensity for leadership, the things you can&#8217;t easily teach.</p>
<h6>CC licensed drawing via <a href="http://www.flickr.com/photos/dailypic/3184815166/">DailyPic&#8217;s flickr page</a>.</h6>
</div>
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		<title>Dance Craze or Growth Strategy?: 8 Ways to Grow Your Business</title>
		<link>http://www.scottmcdowell.us/2013/07/08/dance-craze-or-growth-strategy-the-wagon-wheel-the-all-day-buffet-the-understudy-and-the-sherpa/</link>
		<comments>http://www.scottmcdowell.us/2013/07/08/dance-craze-or-growth-strategy-the-wagon-wheel-the-all-day-buffet-the-understudy-and-the-sherpa/#comments</comments>
		<pubDate>Mon, 08 Jul 2013 14:33:41 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Hiring]]></category>
		<category><![CDATA[Not-so-small Business]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=741</guid>
		<description><![CDATA[In case you haven&#8217;t noticed, we&#8217;re amidst a tidal wave of work independence. So many people are defecting and throwing out the rulebook. One of the big strengths of this new form of independence is in thinking differently about how to package and deliver services, and new approaches to building whole businesses.  The creativity is [&#8230;]]]></description>
				<content:encoded><![CDATA[<p><a href="http://www.scottmcdowell.us/wp-content/uploads/2010/10/1692424006_eecd57b505.jpg"><img class="size-medium wp-image-779 alignleft" title="1692424006_eecd57b505" alt="" src="http://www.scottmcdowell.us/wp-content/uploads/2010/10/1692424006_eecd57b505-300x290.jpg" width="300" height="290" /></a>In case you haven&#8217;t noticed, we&#8217;re amidst a tidal wave of work independence. So many people are defecting and throwing out the rulebook.</p>
<p>One of the big strengths of this new form of independence is in thinking differently about how to package and deliver services, and new approaches to building whole businesses.  The creativity is inspiring and encouraging.  I love being a witness.</p>
<p>So it seems odd to me that many small services businesses consider the problem of growth with a traditional mindset:</p>
<p style="padding-left: 30px;"><span style="color: #000000;"><strong>I HAVE TO GROW &gt; I HAVE TO ADD PEOPLE UNDER ME WHO DO WHAT I DO  &gt; I HAVE TO TRAIN THEM TO DO IT EXACTLY HOW I DO IT<br />
</strong></span></p>
<p>Which, by the way is perfectly fine. And I happen to think it&#8217;s doable, even though the fear of turning into a training business is justified.</p>
<h2>Growth is a change management exercise.</h2>
<p>&nbsp;</p>
<p>When you undergo change of any kind, it&#8217;s important to pause and rediscover what your purpose is, what your goals and plans are.  It&#8217;s an opportunity for branding and marketing.  It&#8217;s important to approach growth with these questions and concerns.</p>
<h3>What do you want to spend your time doing?</h3>
<p>Do you want to develop then supervise business that you have other people deliver?  Do you want to remain integral to the delivery of your services working intimately with clients one-on-one?  Do you want to consolidate your services as one part of something much larger and personally learn new compatible skills?</p>
<p>I call these &#8220;your business&#8217;s soulful questions&#8221; and without answering them and others, it&#8217;s impossible to really grow successfully.</p>
<p>But &#8211; and this is most important &#8211; if you start thinking about this problem of expansion in a different way possibilities start to open up.</p>
<h3>So you want to grow. Why not start a craze?:</h3>
<address> </address>
<p style="padding-left: 30px;"><span style="color: #f16651;"><em><strong>The Wagon Wheel:</strong></em></span> Hire a variety of assistants, a team of helpers who <em>get</em> you and free you up to work on delivery.</p>
<p style="padding-left: 30px;"><span style="color: #f16651;"><em><strong>The Love Connection</strong>:</em></span> Find someone whose business is very similar who you love and become a partnership.</p>
<p style="padding-left: 30px;"><span style="color: #f16651;"><em><strong>The Understudy</strong>:</em></span> Find someone whose business is just starting and offer her to your customers at a lower rate while offering her your brand to build off of.</p>
<p style="padding-left: 30px;"><span style="color: #f16651;"><em><strong>The Sherpa</strong>:</em></span> Find someone who handles business development, who JUST attracts clients and builds the brand (so you do all the delivery).</p>
<p style="padding-left: 30px;"><span style="color: #f16651;"><em><strong>The Napoleon</strong>:</em></span> Buy another larger successful company that you love (not impossible).</p>
<p style="padding-left: 30px;"><span style="color: #f16651;"><em><strong>The All-Day Buffet</strong>:</em></span> Expand your services as part of something else. Then hire someone who specializes in that.</p>
<p style="padding-left: 30px;"><span style="color: #f16651;"><em><strong>The Contrarian</strong>:</em> </span>Find someone with a radically <em>different</em> voice and become this dual headed beast covering a larger market share.</p>
<p style="padding-left: 30px;"><span style="color: #f16651;"><em><strong>The Multilingual</strong>:</em></span> Find another way that may not exist yet. For example, can your thing work in other languages?  Find a French you.</p>
<div>The point is figure out what you really want and then brainstorm different ways to get there.  Think about growth as you would the rest of your business.</div>
<h6></h6>
<p>CC-licensed illustration via <a href="http://www.flickr.com/photos/amy_ng/1692424006/">Amy.Ng on Flickr.</a></p>
<p>&nbsp;</p>
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		<title>Why Flat Organizations Are Overrated</title>
		<link>http://www.scottmcdowell.us/2013/07/04/why-flat-organizations-are-overrated/</link>
		<comments>http://www.scottmcdowell.us/2013/07/04/why-flat-organizations-are-overrated/#respond</comments>
		<pubDate>Thu, 04 Jul 2013 12:22:32 +0000</pubDate>
		<dc:creator><![CDATA[Scott]]></dc:creator>
				<category><![CDATA[Hiring]]></category>

		<guid isPermaLink="false">http://www.scottmcdowell.us/?p=2698</guid>
		<description><![CDATA[For some time now, the predominant workplace trend has been to go flat and democratic – everyone working together in a large open space with direct access to supervisors and even the company president. Merit is based on your skills, creative output, and ability to work with the team. Leadership is about having confidence and [&#8230;]]]></description>
				<content:encoded><![CDATA[<h1>For some time now, the predominant workplace trend has been to go flat and democratic – everyone working together in a large open space with direct access to supervisors and even the company president. Merit is based on your skills, creative output, and ability to work with the team. Leadership is about having confidence and speaking up.</h1>
<p>&nbsp;</p>
<div>In the book <a href="http://www.amazon.com/Art-Possibility-Transforming-Professional-Personal/dp/0875847706" target="_blank"><em>The Art of Possibility</em></a>, the conductor Benjamin Zander describes this version of leadership as “leading from any chair”; any individual player can inspire and influence the overall sound of the orchestra.</div>
<div></div>
<div>And “leading from any chair” does work – the system has produced many of the most innovative products and services that we use these days.But the trend toward flat organizations also has consequences – and I believe one of them is an emerging leadership gap. As the notion of “coming up through the ranks” dies off, the traditional trajectory to leadership has been short-circuited – without being properly replaced.”Leading from any chair” produces personal responsibility and teamwork, which is great, but true leadership takes practice, stewardship, and a thorough understanding of how the range of your actions affect the people around you. (Just ask New York Jets head coach, Rex Ryan, whose erratic leadership style has been blamed for fraying the team and ending their season.)Leadership is learned in two primary ways, by example and by trial-and-error. In flat organizations, when project heads are always shifting, there is no distinct model and fewer chances to practice. (<a href="http://99u.com/articles/7123/why-flat-organizations-dont-create-great-leaders-what-to-do-about-it">&#8230;</a>)</p>
<p>(<a href="http://99u.com/articles/7123/why-flat-organizations-dont-create-great-leaders-what-to-do-about-it">Click to continue reading over at 99U</a>.)</p>
</div>
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