Comments for Simon Wakeman - public sector communications, marketing and public relations http://www.simonwakeman.com public sector communications and marketing Tue, 07 Feb 2012 11:02:21 +0000 hourly 1 http://wordpress.org/?v= Comment on Public sector social media workshop by omegle türkçe http://feedproxy.google.com/~r/simonwakemancomments/~3/TPVSI1hlQ1A/ omegle türkçe Tue, 07 Feb 2012 11:02:21 +0000 http://www.simonwakeman.com/?p=2134#comment-93036 It’s an all-new course that builds on the public courses It’s an all-new course that builds on the public courses

]]> http://www.simonwakeman.com/2011/03/24/public-sector-social-media-workshop/#comment-93036 Comment on Public sector social media workshop by omegle türkçr http://feedproxy.google.com/~r/simonwakemancomments/~3/2fhj-dHTpxk/ omegle türkçr Tue, 07 Feb 2012 11:01:58 +0000 http://www.simonwakeman.com/?p=2134#comment-93035 Just my opinion, we have made a concerted effort to have clear and concise content that works well on any device in our redesign at it.eku.edu. Tammy Just my opinion, we have made a concerted effort to have clear and concise content that works well on any device in our redesign at it.eku.edu. Tammy

]]> http://www.simonwakeman.com/2011/03/24/public-sector-social-media-workshop/#comment-93035 Comment on Choosing a public relations dissertation topic by Tatyana http://feedproxy.google.com/~r/simonwakemancomments/~3/ClGK0AqCjS0/ Tatyana Tue, 07 Feb 2012 10:14:15 +0000 http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93034 at specific UK high-street retailers. What do you think? Or would you perhaps have any better ideas/suggestions? My dissertation is minimum 15,000 words. Thanks! :) at specific UK high-street retailers. What do you think? Or would you perhaps have any better ideas/suggestions? My dissertation is minimum 15,000 words. Thanks! :)

]]> http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93034 Comment on Choosing a public relations dissertation topic by Tatyana http://feedproxy.google.com/~r/simonwakemancomments/~3/9k5VTky7UJo/ Tatyana Tue, 07 Feb 2012 10:13:12 +0000 http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93033 Hi, Simon, I am doing MA in Public Relations and have to submit my dissertation proposal next week. I have chosen the area of social media but cannot choose exact topic of my dissertation. Ideally, I would like to look at Facebook specifically as I spend lots of time on it (hence it will keep me interested throught the next couple of month of writing) and connect it with PR and maybe fashion. So something like, use of social media (Facebook) by PR practitioners in high-street UK industry. I will be looking at specific Hi, Simon,

I am doing MA in Public Relations and have to submit my dissertation proposal next week. I have chosen the area of social media but cannot choose exact topic of my dissertation. Ideally, I would like to look at Facebook specifically as I spend lots of time on it (hence it will keep me interested throught the next couple of month of writing) and connect it with PR and maybe fashion. So something like, use of social media (Facebook) by PR practitioners in high-street UK industry. I will be looking at specific

]]> http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93033 Comment on Shabby PR from SOCITM by Nick http://feedproxy.google.com/~r/simonwakemancomments/~3/MblXmdPrKWg/ Nick Mon, 30 Jan 2012 21:54:42 +0000 http://www.simonwakeman.com/?p=2216#comment-93027 Lol - nor their mobile version too! Lol – nor their mobile version too!

]]> http://www.simonwakeman.com/2011/08/24/shabby-pr-from-socitm/#comment-93027 Comment on Shabby PR from SOCITM by Nick http://feedproxy.google.com/~r/simonwakemancomments/~3/Wq0XTuGUm5c/ Nick Mon, 30 Jan 2012 21:51:19 +0000 http://www.simonwakeman.com/?p=2216#comment-93026 Yep this is my negative experience too. Soctim are a useful scapegoat for web middle managers (without technical ability) to defer too which leads to the question - why are incompetent people in often in charge of web strategy? Persoanally found their reports contradictory in a technical sense over the years of successive reports on even the same site! The W3C is the only safe partner to work with in the respect and they are FREE although donations are accepted! The protection racket analogy fits the reality of these 'consultants'! Yep this is my negative experience too. Soctim are a useful scapegoat for web middle managers (without technical ability) to defer too which leads to the question – why are incompetent people in often in charge of web strategy?

Persoanally found their reports contradictory in a technical sense over the years of successive reports on even the same site! The W3C is the only safe partner to work with in the respect and they are FREE although donations are accepted!

The protection racket analogy fits the reality of these ‘consultants’!

]]> http://www.simonwakeman.com/2011/08/24/shabby-pr-from-socitm/#comment-93026 Comment on Choosing a public relations dissertation topic by shruti http://feedproxy.google.com/~r/simonwakemancomments/~3/IJJKbcSMPr0/ shruti Thu, 26 Jan 2012 16:39:18 +0000 http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93024 Hi Simon! I think you have done a great job with this blog. It has been really useful. Like pretty much everyone else here, even I have to submit a thesis. I am interested in PR and have a few topics in mind. These include: - Role of PR in a democracy - Inter dependency of PR and advertisements - Evolving trends in PR due to social media Among these, which one do you think will be impact full and comparatively easy to gain information about? Also, do you have any better topics that I could maybe work on? Thanks a lot. Hi Simon!
I think you have done a great job with this blog. It has been really useful. Like pretty much everyone else here, even I have to submit a thesis. I am interested in PR and have a few topics in mind. These include:
- Role of PR in a democracy
- Inter dependency of PR and advertisements
- Evolving trends in PR due to social media

Among these, which one do you think will be impact full and comparatively easy to gain information about? Also, do you have any better topics that I could maybe work on?

Thanks a lot.

]]> http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93024 Comment on Bad direct marketing – www.terminatetherate.org by How Bad Mailing Lists Can Hurt Your Business « Website Opinions « Website Opinions http://feedproxy.google.com/~r/simonwakemancomments/~3/yVE8Gkvo0U8/ How Bad Mailing Lists Can Hurt Your Business « Website Opinions « Website Opinions Thu, 19 Jan 2012 19:38:27 +0000 http://www.simonwakeman.com/?p=1343#comment-93021 [...] man in Medway, England, complained on his blog about receiving a four-inch-box containing a single piece of paper with a website address. Not only [...] [...] man in Medway, England, complained on his blog about receiving a four-inch-box containing a single piece of paper with a website address. Not only [...]

]]> http://www.simonwakeman.com/2009/05/25/bad-direct-marketing-wwwterminatetherateorg/#comment-93021 Comment on Bad customer service from Halifax – a rant by Pauline http://feedproxy.google.com/~r/simonwakemancomments/~3/LhJMVNuVMYw/ Pauline Thu, 19 Jan 2012 06:42:04 +0000 http://www.simonwakeman.com/?p=1008#comment-93020 I opened one of these accounts and went through all the branch rigmarole and finally got the account up and running. Once up and running, it worked fine and I checked periodically until this month when I discovered none of my passwords, etc were recognised online. Thinking I'd had a "senior moment" and confused my passwords, I attempted to reset said passwords. My user name was not recognised and I was referred to an 0845 number for customer services. Fearing I had been a victim of fraud of some sort, I phoned the number and after 10 minutes holding on, pressing various buttons and so on (at goodness knows what cost!) I was relieved to finally get through to an english speaking voice. The "customer services" advisor turned out to be a cheeky article who sniffily informed me trustee accounts could no longer be accessed on line, these accounts were no longer available and I would have to go into a branch to get a passbook account. I told him I had never received a letter instructing me to do this and he sharply told me that no letters had been issued, it had been posted on the website. When I pointed out that this was a savings account where my savings were locked in for 2 years therefore I only checked it periodically, he retorted "Well it was on the website". Shocking service from a bank holding my money. Why no letters sent out to customers? I am heading in this week to close all my HBOS accounts and transfer to Santander where i have never had any issues with my savings accounts or ISA's. I feel extremely angry over this situation. I opened one of these accounts and went through all the branch rigmarole and finally got the account up and running. Once up and running, it worked fine and I checked periodically until this month when I discovered none of my passwords, etc were recognised online. Thinking I’d had a “senior moment” and confused my passwords, I attempted to reset said passwords. My user name was not recognised and I was referred to an 0845 number for customer services. Fearing I had been a victim of fraud of some sort, I phoned the number and after 10 minutes holding on, pressing various buttons and so on (at goodness knows what cost!) I was relieved to finally get through to an english speaking voice. The “customer services” advisor turned out to be a cheeky article who sniffily informed me trustee accounts could no longer be accessed on line, these accounts were no longer available and I would have to go into a branch to get a passbook account. I told him I had never received a letter instructing me to do this and he sharply told me that no letters had been issued, it had been posted on the website. When I pointed out that this was a savings account where my savings were locked in for 2 years therefore I only checked it periodically, he retorted “Well it was on the website”. Shocking service from a bank holding my money. Why no letters sent out to customers? I am heading in this week to close all my HBOS accounts and transfer to Santander where i have never had any issues with my savings accounts or ISA’s. I feel extremely angry over this situation.

]]> http://www.simonwakeman.com/2009/02/23/bad-customer-service-from-halifax-a-rant/#comment-93020 Comment on Bad direct marketing – www.terminatetherate.org by How Bad Mailing Lists Can Hurt Your Business « Improve Your Reputation « Improve Your Reputation http://feedproxy.google.com/~r/simonwakemancomments/~3/HBtQ4RHC4YI/ How Bad Mailing Lists Can Hurt Your Business « Improve Your Reputation « Improve Your Reputation Thu, 19 Jan 2012 00:37:21 +0000 http://www.simonwakeman.com/?p=1343#comment-93019 [...] man in Medway, England, complained on his blog about receiving a four-inch-box containing a single piece of paper with a website address. Not only [...] [...] man in Medway, England, complained on his blog about receiving a four-inch-box containing a single piece of paper with a website address. Not only [...]

]]> http://www.simonwakeman.com/2009/05/25/bad-direct-marketing-wwwterminatetherateorg/#comment-93019 Comment on Sample social media policies by création de jeu concours Facebook http://feedproxy.google.com/~r/simonwakemancomments/~3/9CilYHPM_mU/ création de jeu concours Facebook Wed, 18 Jan 2012 10:58:16 +0000 http://www.simonwakeman.com/?p=1692#comment-93018 I just like the helpful info you supply in your articles. I will bookmark your weblog and check again here frequently. I'm fairly certain I'll be informed a lot of new stuff proper here! Best of luck for the next! I just like the helpful info you supply in your articles. I will bookmark your weblog and check again here frequently. I’m fairly certain I’ll be informed a lot of new stuff proper here! Best of luck for the next!

]]> http://www.simonwakeman.com/2009/12/07/sample-social-media-policies/#comment-93018 Comment on Choosing a public relations dissertation topic by hamid http://feedproxy.google.com/~r/simonwakemancomments/~3/mWkN1LTKtGI/ hamid Tue, 17 Jan 2012 03:56:18 +0000 http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93016 Dear sir, i plan to further my Pdh. My research intrest is Public Relation and Branding a nation. Currently, my country Malaysia going " 1Malaysia campaign for branding a nation. Hope you can guide me, given some sample thesis or abstract for further reading. Thank u. Dear sir, i plan to further my Pdh. My research intrest is Public Relation and Branding a nation. Currently, my country Malaysia going ” 1Malaysia campaign for branding a nation. Hope you can guide me, given some sample thesis or abstract for further reading. Thank u.

]]> http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93016 Comment on Why local government shouldn’t be on Facebook by Dmitri http://feedproxy.google.com/~r/simonwakemancomments/~3/-DqfmlI3Vt0/ Dmitri Wed, 11 Jan 2012 18:13:31 +0000 http://www.simonwakeman.com/?p=1018#comment-93015 With all due respect, I think your view is outdated. We're not trying to replace the traditional means of communications here. Rather, Facebook is more likely to reach out to younger and to the more vulnerable audience. With all due respect, I think your view is outdated. We’re not trying to replace the traditional means of communications here. Rather, Facebook is more likely to reach out to younger and to the more vulnerable audience.

]]> http://www.simonwakeman.com/2009/02/25/why-local-government-shouldnt-be-on-facebook/#comment-93015 Comment on Choosing a public relations dissertation topic by Victor http://feedproxy.google.com/~r/simonwakemancomments/~3/xS78nrHbNd0/ Victor Mon, 09 Jan 2012 04:12:29 +0000 http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93014 Hi, my research topic is Public Relations: A tool for sustaining good corporate image” I will be glad to gain an insight of this topic. Hope you assist me with tips to handle this topic. Hi, my research topic is Public Relations: A tool for sustaining good corporate image” I will be glad to gain an insight of this topic. Hope you assist me with tips to handle this topic.

]]> http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93014 Comment on What’s the difference between marketing and public relations? by danta http://feedproxy.google.com/~r/simonwakemancomments/~3/DdZfPnZyOBM/ danta Tue, 27 Dec 2011 19:23:23 +0000 http://www.simonwakeman.com/2007/04/24/whats-the-difference-between-marketing-and-public-relations/#comment-93008 Basically Marketing deals with products circulation while PR is much engaged into societies[publics]to form good relationship and manage corporate image of the company. Basically Marketing deals with products circulation while PR is much engaged into societies[publics]to form good relationship and manage corporate image of the company.

]]> http://www.simonwakeman.com/2007/04/24/whats-the-difference-between-marketing-and-public-relations/#comment-93008 Comment on Choosing a public relations dissertation topic by Amy http://feedproxy.google.com/~r/simonwakemancomments/~3/Nf5e8f_XyU4/ Amy Wed, 21 Dec 2011 14:21:06 +0000 http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93005 Can you please take the time to fill out my questionnaire, it's not very long should only take a minute or two. http://www.surveymonkey.com/s/DXG6ZBD Can you please take the time to fill out my questionnaire, it’s not very long should only take a minute or two. http://www.surveymonkey.com/s/DXG6ZBD

]]> http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93005 Comment on Choosing a public relations dissertation topic by cadatheagma http://feedproxy.google.com/~r/simonwakemancomments/~3/NkHpq468BB4/ cadatheagma Tue, 20 Dec 2011 07:06:38 +0000 http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93000 Lady Gaga Unreleased Site with alot of material. Pictures, Photographs, Songs, Music, Videos... <a href="http://ladygagaunreleased.com" rel="nofollow">Click Here to visi</a> Lady Gaga Unreleased Site with alot of material. Pictures, Photographs, Songs, Music, Videos…
Click Here to visi

]]> http://www.simonwakeman.com/2008/02/11/choosing-a-public-relations-dissertation-topic/#comment-93000 Comment on Dealing with salespeople at work by D. McGreevy ATX http://feedproxy.google.com/~r/simonwakemancomments/~3/m7XQPRt7ySo/ D. McGreevy ATX Mon, 19 Dec 2011 19:10:55 +0000 http://www.simonwakeman.com/2007/06/05/dealing-with-salespeople-at-work/#comment-92998 All an experienced sales person is looking for on an initial call (cold call) is: 1- Yes/Maybe 2- No 3- A Clearly Defined Next Step (appointment) 4- Referral. If you give them any of those I think they'd be more than happy to let you off the hook and you are doing them a kindness similar to helping someone with directions on the street. Sales people should be talking 30% of the time and you the other 70%. If you agree to give them a minute to explain, it should only take a few minutes to determine if it's a good fit and you can both move on. Keep in mind a sales person might be calling with the next biggest thing to help your company tackle some of your biggest issues, and in the end she/he might end up helping out your career as you helped position the organization with a tool that you might not have figured out on your own. You probably make matters worse by pushing them off and running them in a loop as if they see you as a target until they know to back off, they will persist. Probably easier to embrace a sales person and give them a minute or two, as what you resist usually persists... my two cents. All an experienced sales person is looking for on an initial call (cold call) is:
1- Yes/Maybe
2- No
3- A Clearly Defined Next Step (appointment)
4- Referral.

If you give them any of those I think they’d be more than happy to let you off the hook and you are doing them a kindness similar to helping someone with directions on the street. Sales people should be talking 30% of the time and you the other 70%. If you agree to give them a minute to explain, it should only take a few minutes to determine if it’s a good fit and you can both move on. Keep in mind a sales person might be calling with the next biggest thing to help your company tackle some of your biggest issues, and in the end she/he might end up helping out your career as you helped position the organization with a tool that you might not have figured out on your own. You probably make matters worse by pushing them off and running them in a loop as if they see you as a target until they know to back off, they will persist. Probably easier to embrace a sales person and give them a minute or two, as what you resist usually persists… my two cents.

]]> http://www.simonwakeman.com/2007/06/05/dealing-with-salespeople-at-work/#comment-92998 Comment on What I learnt about Powerpoint today – presenter’s tips by Jacques de Hooge http://feedproxy.google.com/~r/simonwakemancomments/~3/Gf33pKhWzQM/ Jacques de Hooge Sun, 18 Dec 2011 19:06:29 +0000 http://www.simonwakeman.com/2008/12/04/what-i-learnt-about-powerpoint-today-presenters-tips/#comment-92996 Thanks! My wife is teaching greek language and uses many different computers in different classrooms. Now her presentations always look ok. Jacques Netherlands Thanks!

My wife is teaching greek language and uses many different computers in different classrooms. Now her presentations always look ok.

Jacques
Netherlands

]]> http://www.simonwakeman.com/2008/12/04/what-i-learnt-about-powerpoint-today-presenters-tips/#comment-92996 Comment on How social media is changing internal communication by Kevin Keohane http://feedproxy.google.com/~r/simonwakemancomments/~3/7UfnVThP4HU/ Kevin Keohane Tue, 13 Dec 2011 15:13:32 +0000 http://www.simonwakeman.com/?p=2320#comment-92992 Great piece, but I would say Richard doesn't go far enough. There's an interesting point of view to consider which is: Should internal communicators go beyond "super networking" conversation leadership? So Simon's "piece of information" or communication is no longer something to be packaged but instead is something the IC person can challenge, influence, help shape. To me, that is the exciting edge of professional communication as a strategic management discipline rather than a more limited functional specialism. Great piece, but I would say Richard doesn’t go far enough. There’s an interesting point of view to consider which is: Should internal communicators go beyond “super networking” conversation leadership? So Simon’s “piece of information” or communication is no longer something to be packaged but instead is something the IC person can challenge, influence, help shape. To me, that is the exciting edge of professional communication as a strategic management discipline rather than a more limited functional specialism.

]]> http://www.simonwakeman.com/2011/12/04/how-social-media-is-changing-internal-communication/#comment-92992