http://www.simplecontactform.com/forums/ simpleContact Support Forums » Recent Posts en-US Sat, 28 Jan 2012 12:58:26 +0000 http://bbpress.org/?v=1.0.2 q http://www.simplecontactform.com/forums/search.php http://www.simplecontactform.com/forums/topic/radio-drop-down-and-checkbox-problems#post-764 Fri, 27 Jan 2012 15:12:19 +0000 davehorton 764@http://www.simplecontactform.com/forums/ <p>Hi Alex,</p> <p>Thanks for the very quick reply - Problem solved - just removed the quote (') as guided.</p> <p>Many Thanks,<br /> Dave </p> http://www.simplecontactform.com/forums/topic/radio-drop-down-and-checkbox-problems#post-763 Fri, 27 Jan 2012 13:47:10 +0000 Alex 763@http://www.simplecontactform.com/forums/ <p>Hi Dave,</p> <p>The quotemarks bug with labels is one of only two known bugs in the application. I'm aware that it's been in there for a while, but I had very few reports of it from users, so I rearranged my priorities and added some things (like UTF-8 support) that people were asking me for a lot.</p> <p>I'm planning an update before the end of February that will fix the other known bug (which is a rare issue with the double opt-in) and add support for sending subscriptions to <a href="http://www.campaignmonitor.com">Campaign Monitor</a> via their API. That will be version 2.2.</p> <p>After that, I'll make fixing the quotemark bug top of my 'to do' list :) </p> http://www.simplecontactform.com/forums/topic/radio-drop-down-and-checkbox-problems#post-762 Fri, 27 Jan 2012 12:06:08 +0000 davehorton 762@http://www.simplecontactform.com/forums/ <p>Hi Alex,</p> <p>I'm having the same problem as Rainer. Here is the URL: <a href="http://www.ministryofmartialarts.com/contact.php" rel="nofollow">http://www.ministryofmartialarts.com/contact.php</a></p> <p>Amazing script BTW, the useability is incredible, my only hiccup so far is the problem above of adding additional fields such as radio, check box or drop down.</p> <p>If you could reply ASAP that would be very much appreciated! </p> <p>Dave </p> http://www.simplecontactform.com/forums/topic/html-formatted-autoresponder-pro#post-749 Sat, 21 Jan 2012 18:00:07 +0000 Alex 749@http://www.simplecontactform.com/forums/ <p>This hack has been updated for simpleContact Pro 2.1. </p> http://www.simplecontactform.com/forums/topic/cant-create-admin-account#post-446 Wed, 12 Oct 2011 19:31:01 +0000 Alex 446@http://www.simplecontactform.com/forums/ <p>Hi Dan,</p> <p>Please <a href="/contact">contact me</a>. I'll tell you what information you need to provide me so that I can take a look for you. </p> http://www.simplecontactform.com/forums/topic/cant-create-admin-account#post-445 Tue, 11 Oct 2011 15:50:23 +0000 danpaquette 445@http://www.simplecontactform.com/forums/ <p>Hello, I'm trying to install simpleContact Pro on my HostGator account, but I can't get past the admin creation screen. No entry is created in the database when I submit the admin details, and I'm redirected back to the page with the "Let's get started! You just need to create an admin account by entering your email address and a password..." message. </p> <p>What are your thoughts? </p> http://www.simplecontactform.com/forums/topic/multiple-admins#post-443 Thu, 29 Sep 2011 08:09:50 +0000 electricspace 443@http://www.simplecontactform.com/forums/ <p>Fair enough, just trying to head off any client requests bless em</p> <p>cheers for the reply </p> http://www.simplecontactform.com/forums/topic/multiple-admins#post-442 Wed, 28 Sep 2011 19:25:25 +0000 Alex 442@http://www.simplecontactform.com/forums/ <p>The application currently supports only one admin account. Because of its nature, my hunch is that it's often used in a *set it and forget it* kind of way and logged into infrequently after the initial setup. For that reason, I didn't think it was particularly important to add multiple-admin functionality.</p> <p>I do pay attention to requests, and if I see significant demand I will reconsider adding it. </p> http://www.simplecontactform.com/forums/topic/multiple-admins#post-440 Tue, 27 Sep 2011 09:44:17 +0000 electricspace 440@http://www.simplecontactform.com/forums/ <p>Is there a way to add more admins or is just 1?</p> <p>many thanks</p> <p>neil </p> http://www.simplecontactform.com/forums/topic/export-columns-not-inline-with-the-content#post-439 Fri, 23 Sep 2011 11:17:12 +0000 Alex 439@http://www.simplecontactform.com/forums/ <p>Hmm, odd :)</p> <p><a href="/contact">Contact me</a> privately, including your FTP login details. I'll take a look. </p> http://www.simplecontactform.com/forums/topic/export-columns-not-inline-with-the-content#post-438 Fri, 23 Sep 2011 10:57:23 +0000 electricspace 438@http://www.simplecontactform.com/forums/ <p>hello thanks for that I got how I want now.</p> <p>Although I'm these errors now.</p> <p>Notice: Undefined variable: smtp_port in /home/elect102/public_html/mill-apartments/simplecontact-pro/sc-admin/include/common.php on line 199</p> <p>Notice: Undefined variable: smtp_port in /home/elect102/public_html/mill-apartments/simplecontact-pro/sc-admin/include/common.php on line 199</p> <p>Warning: Cannot modify header information - headers already sent by (output started at /home/elect102/public_html/mill-apartments/simplecontact-pro/sc-admin/include/common.php:199) in /home/elect102/public_html/mill-apartments/simplecontact-pro/sc-admin/include/contact.php on line 311</p> <p>I did download the new version </p> <p>any ideas thanks</p> <p>neil </p> http://www.simplecontactform.com/forums/topic/export-columns-not-inline-with-the-content#post-437 Fri, 23 Sep 2011 08:41:05 +0000 Alex 437@http://www.simplecontactform.com/forums/ <p>Hi Neil,</p> <p>The current version of the CSV export script bases its column order from the first message received. This is fine in most cases but if you have subsequently changed your form – to add, remove or reorder fields – you might find that the column order in your export doesn't exactly match your current form.</p> <p>Please note that I don't delete submission data from the database when you remove a field from the form. This is deliberate since it would be a faulty assumption on my part to think that just because a piece of information is no longer needed, that it never was needed. All submitted data will appear in the export.</p> <p>In future I plan to rewrite the export script to be based on the current form content, with any anomalous fields being added to the end of the spreadsheet. I don't have a timeframe for this though because it's not a high demand feature.</p> <p>It keeps the application simple if functions like the export aren't complicated by interfaces where you choose which fields you want to export. If you want to remove a column, the best way would be to do so in your spreadsheet application. </p> http://www.simplecontactform.com/forums/topic/export-columns-not-inline-with-the-content#post-436 Thu, 22 Sep 2011 08:16:06 +0000 electricspace 436@http://www.simplecontactform.com/forums/ <p>Hello when I export the inbox some of my columns are not in the correct columns, I think they are custom columns<br /> Also I would like to remove some columns like the 'time' ones.</p> <p>many thanks</p> <p>neil </p> http://www.simplecontactform.com/forums/topic/add-a-calendar-date-picker-field-to-contact-form-pro#post-435 Tue, 13 Sep 2011 10:01:29 +0000 Alex 435@http://www.simplecontactform.com/forums/ <p>Apologies for the delay, I've been very busy lately (with getting married for one thing!).</p> <p>I'm currently finishing up testing version 2.02, which I'll release in a few days. I hope you'll take that as consolation for the wait :)</p> <p>I'll take a look at updating this hack after 2.02 is released. </p> http://www.simplecontactform.com/forums/topic/re-branding-the-admin#post-434 Fri, 09 Sep 2011 09:00:29 +0000 Alex 434@http://www.simplecontactform.com/forums/ <p>Sure, you're welcome to rebrand the application. I'd be interested to see what you do with it, feel free to <a href="/contact">contact me</a> :) </p> http://www.simplecontactform.com/forums/topic/testing#post-433 Fri, 09 Sep 2011 08:45:31 +0000 Alex 433@http://www.simplecontactform.com/forums/ <p>Hi Neil,</p> <p>Sure, that's fine :) </p> http://www.simplecontactform.com/forums/topic/we-are-getting-nailed-with-spam#post-432 Fri, 09 Sep 2011 08:43:46 +0000 Alex 432@http://www.simplecontactform.com/forums/ <p>What volume of spam are you receiving?</p> <p>It's interesting that you should say that. Honestly, I never really get reports of that. I do get the occasional spam email through my own installations on my websites, but spam unfortunately is an ongoing issue. There are no applications or services that are even close to 100% spam-proof with no false-positives. I get hundreds of spam submissions to my blogs and forum a week.</p> <p>I assume you're referring to spam submissions on your form and not spam email in general? For instance putting your email address on your website will attract a lot of spam, but a lot of people recommend doing it anyway because users often prefer to easily find an email address.</p> <p>I also dislike CAPTCHAs, partly because they're ineffective but mainly because they make spam the user's problem rather than the website owner's. I'd rather make life easier on my users and get a bit of spam.</p> <p>I do have plans to add exactly the feature you describe - an anti-spam question field type - but I don't have a timeframe for it, because it's not a high-demand feature. I'm afraid it's too complex a feature to write a hack for on my forum. </p> http://www.simplecontactform.com/forums/topic/re-branding-the-admin#post-431 Fri, 09 Sep 2011 07:46:58 +0000 electricspace 431@http://www.simplecontactform.com/forums/ <p>Probably gonna go for the developer version just need to know is it ok to re-brand the admin with the client styling, logos etc and remove any simpleContact branding?</p> <p>many thanks </p> http://www.simplecontactform.com/forums/topic/we-are-getting-nailed-with-spam#post-430 Thu, 08 Sep 2011 15:51:36 +0000 mancourt 430@http://www.simplecontactform.com/forums/ <p>We're using simpleContact Pro on a large network of websites and are getting nailed with SPAM, is there any plans to integrate some sort of SPAM prevention? ie. human verification of some sort? CAPTCHA doesn't really work all that well anymore as the bots can beat it, something like the ability to ask a question "what color is the ocean", etc. would be good... </p> <p>Thanks </p> http://www.simplecontactform.com/forums/topic/testing#post-429 Thu, 08 Sep 2011 15:00:43 +0000 electricspace 429@http://www.simplecontactform.com/forums/ <p>Hello I want to purchase the pro version but I'm currently working on a dev server will the license allow me to change domains when the site goes live?</p> <p>many thanks</p> <p>neil </p> http://www.simplecontactform.com/forums/topic/paid-for-the-developer-pro-and-still-dont-have-the-download-link#post-384 Wed, 22 Jun 2011 09:59:13 +0000 Alex 384@http://www.simplecontactform.com/forums/ <p>It's strange that you haven't received the download link email, but I certainly wouldn't want you to attempt to re-buy it :)</p> <p>I've emailed you a copy of the application. Please note that I can respond more quickly to email than to forum posts. </p> http://www.simplecontactform.com/forums/topic/paid-for-the-developer-pro-and-still-dont-have-the-download-link#post-383 Wed, 22 Jun 2011 03:51:05 +0000 Stephen Visick 383@http://www.simplecontactform.com/forums/ <p>I see that it's available from codecanyon but I really can't afford to pay for it twice.</p> <p>I'm running into a time crunch for this.</p> <p>What's happening? </p> http://www.simplecontactform.com/forums/topic/disable-required-fields-pro#post-382 Mon, 20 Jun 2011 08:26:41 +0000 Alex 382@http://www.simplecontactform.com/forums/ <p>It should be sufficient to just pre-fill the email field with a value that looks like an email address (to pass the validation) and hide it.</p> <p>Try putting the HTML snippet described in step 1 around your email field, and replacing the code in step 3 with this:</p> <p><code>if ($(&quot;#form_contact&quot;).is(&quot;form&quot;)) {</code><br /> <code>$(&quot;#form_contact&quot;).submit( function() { return validateContact(); } );</code><br /> <code>$(&quot;#email&quot;).attr(&quot;value&quot;,&quot;user@domain.com&quot;);</code><br /> <code>}</code></p> <p>All the other steps would be the same. </p> http://www.simplecontactform.com/forums/topic/add-a-calendar-date-picker-field-to-contact-form-pro#post-381 Mon, 20 Jun 2011 08:20:50 +0000 Alex 381@http://www.simplecontactform.com/forums/ <p>Hi, no problem. I don't generally update hack tutorials except on request (because it would be too time consuming), but I'll look at updating this post for you when my schedule permits. I should be able to do it over the next couple of weeks, and I'll let you know when it's done. </p> http://www.simplecontactform.com/forums/topic/add-a-calendar-date-picker-field-to-contact-form-pro#post-379 Sun, 19 Jun 2011 12:33:49 +0000 capellt 379@http://www.simplecontactform.com/forums/ <p>this would be very helpful but can this be updated to reflect you changes with the new version? for example sc_admin is now sc-admin also can you let me know the exact code to replace vs just line 22? I've tweaked that page so much that line 22 is not the same anymore. also some of the links at the top that point to the js files are missing. </p> <p>this looks like a helpful tool. and I'd love to try it out. </p> http://www.simplecontactform.com/forums/topic/disable-required-fields-pro#post-378 Fri, 17 Jun 2011 21:53:55 +0000 capellt 378@http://www.simplecontactform.com/forums/ <p>Is there a way to do this just for the email address field? We are not wanting to capture email address as we already have this data. </p> http://www.simplecontactform.com/forums/topic/some-contact-messages-get-through-to-the-recipient-and-some-dont#post-376 Wed, 27 Apr 2011 15:48:37 +0000 Alex 376@http://www.simplecontactform.com/forums/ <p>Apologies for the delayed reply, strangely the RSS-to-email service I use for this forum sent me this update a bit late. With all the internet services that have been down this last week I guess it's not so surprising...</p> <p>There isn't multi-user support in simpleContact Lite or Pro. To be honest, it didn't seem important when I was originally developing it and I've not seen much demand for it. I'll monitor the situation and consider adding it in future. </p> http://www.simplecontactform.com/forums/topic/some-contact-messages-get-through-to-the-recipient-and-some-dont#post-375 Fri, 22 Apr 2011 23:24:18 +0000 Stephen Visick 375@http://www.simplecontactform.com/forums/ <p>I think I have resolved the problem. It involved changing the SMTP server name to "relay-hosting.secureserver.net".</p> <p>Not sure that I understand why localhost worked for some addresses and not others and I am more secure knowing the why of it, I'll accept it and remember next time.</p> <p>Wdith the lite version is it possible to have more than one log in to the sc_admin?<br /> Is that available with the pro?</p> <p>Thanks for your attention to this.</p> <p>Steve. </p> http://www.simplecontactform.com/forums/topic/some-contact-messages-get-through-to-the-recipient-and-some-dont#post-374 Tue, 19 Apr 2011 12:15:13 +0000 Alex 374@http://www.simplecontactform.com/forums/ <p>Hi Stephen, glad you like it :)</p> <p>What host are you with? simpleContact Lite sends you emails from form submissions with the email address the user entered as the 'from' address. Usually this is fine, but sometimes a host might not successfully send an email where the supposed 'from' address doesn't match the sending domain. For example, an email sent your domain that says it's from 'x@yahoo.com'.</p> <p>If you <a href="/contact">contact me privately</a> and tell me who your host is, I can look into whether they have any <a href="/forums/topic/one-solution-when-outgoing-mail-is-blocked">SPF settings</a> that you can adjust. If not, I can recommend a code tweak that should work around it. </p> http://www.simplecontactform.com/forums/topic/some-contact-messages-get-through-to-the-recipient-and-some-dont#post-373 Mon, 18 Apr 2011 22:50:39 +0000 Stephen Visick 373@http://www.simplecontactform.com/forums/ <p>A really great piece of software. I hope to go to the pro once I'm comfortable with it.</p> <p>I have the contact lite up and running. My client pointed out to me that not all emails were getting through. I checked and sure enough a message posted with my @att.net works fine and another with @frontier.com works but an email with @yahoo.com and one with @msn.com don't come through.</p> <p>I've looked through the various forums here and don't see anything like that. Any ideas?</p> <p>Thanks. Steve </p> http://www.simplecontactform.com/forums/topic/contact-form-needs#post-372 Sun, 13 Mar 2011 11:12:58 +0000 Alex 372@http://www.simplecontactform.com/forums/ <p>Hi,</p> <p>simpleContact Lite does store its settings and form submissions in a MySQL database. Storing data this way, rather than by generating files on the server, is actually easier from an end-user point of view. Setting file permissions can be tricky and can create server errors and security vulnerabilities. Even the cheapest of shared server hosting providers should allow you to create at least one database.</p> <p>The original reason I made it was to solve my own problem (programmers call that "scratching your own itch"). At the time, it seemed like I was writing a lot of form scripts, for my job and for freelance projects. Everyone dislikes repeatedly doing the same work, so I wanted something that I could use to save myself time. After looking around, I didn't find any products (free or paid) that I liked, so I decided to make one for myself.</p> <p>I soon realised that what worked for me might work for other people, so the application I made evolved into the first version of simpleContact Lite.</p> <p>Making an HTML form is simple enough, but my applications aim to solve certain problems:</p> <p><strong>1)</strong> It's easy to write very bad HTML and CSS. I wanted to help users by writing good code for them.<br /> <strong>2)</strong> The data that people enter needs to be validated, whether it's for fields that the website owner wants, or that information (like an email address) appears to be entered correctly.<br /> <strong>3</strong> It's not enough to just validate a form with JavaScript, because spammers easily bypass it. The form needs to be validated by a script on the server.<br /> <strong>4)</strong> Actually sending an email is trickier than it seems. The built-in mail() function in PHP is very basic and doesn't support many features. That's why simpleContact Lite and Pro both integrate the PHPMailer library. Also, you need to configure a script to successfully communicate with an SMTP server.<br /> <strong>5)</strong> It's not enough to just send an email, the data should be stored. I've seen it before where a form didn't store an email, and the message was deleted by the recipient was therefore was lost.<br /> <strong>6)</strong> Everyone with a business website should have a mailing list. Very few scripts support adding a mailing list opt-in to your form.<br /> <strong>7)</strong> It should be easy to install, without knowing PHP. It should also be easy to change your settings without editing files, just by using the browser admin.</p> <p>As you can see, there was quite a lot to think about when building the application. If you only need something very simple, then try <a href="/lite">simpleContact Lite</a>. It's completely free, and if you wanted to upgrade to Pro later it's very easy to import all your data. </p> http://www.simplecontactform.com/forums/topic/contact-form-needs#post-371 Sat, 12 Mar 2011 12:37:18 +0000 paaljoachim 371@http://www.simplecontactform.com/forums/ <p>I am thinking here....</p> <p>There are various needs to a contact form.<br /> From a simple<br /> name, subject, e-mail address and comments (and other fields).<br /> Can be done with creating a html form and css.<br /> But what is the easiest and best way of sending it?</p> <p>Perhaps one wants an automatic, thanks for e-mailing me etc comment below the form or another page.</p> <p>This seems to cover the needs for most people.</p> <p>---</p> <p>Simple Contact Form lite.<br /> If I remember correctly it requires one to upload the various files for creating the form online etc.<br /> It helps creating the form, thank you page and error page.<br /> Does one also need to create a database? Or is that only for the pro version?</p> <p>Simple Contact Form Pro.<br /> Similar to lite various just more features.</p> <p>--</p> <p>My question goes back to the beginning.<br /> I need a very basic contact form (I can take the html code from a contact form I find on the web) but how do I send it?</p> <p>Have a great weekend! </p> http://www.simplecontactform.com/forums/topic/connecting-to-db#post-369 Mon, 31 Jan 2011 20:04:51 +0000 Alex 369@http://www.simplecontactform.com/forums/ <p>It looks like the application can't connect to the database, perhaps because the configuration file does not have the correct information in it for your host. Please <a href="/contact">contact me</a> and I will tell you what information I need to look into this for you. </p> http://www.simplecontactform.com/forums/topic/connecting-to-db#post-368 Mon, 31 Jan 2011 16:25:05 +0000 mnegron3453 368@http://www.simplecontactform.com/forums/ <p>I'm having problems connecting, I used this contact form in the past and worked great, however this time around, I purchased the pro version, I can not connect, I get this error "Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2)"... I have gone back and forth with APLUS, my hosting company, and they keep pointing the problem to my contact form. Any ideas what this error means and how to get around it? </p> http://www.simplecontactform.com/forums/topic/add-recaptcha-support-pro#post-360 Fri, 07 Jan 2011 10:02:45 +0000 Alex 360@http://www.simplecontactform.com/forums/ <p>I have updated the hack for version 2.01. </p>