SmartSurvey Blog

Gather Responses and Insights by Using a Consumer Panel Service

Mo — Mon, 19 Aug 2013 11:00:49 +0000

In the world of promoting your business online and reaching out to people, collecting their opinions and analysing them is one thing that one can never have enough of. This is primarily due to the sheer number of people that exist in the world – billions of people whose opinion can be counted upon and […]

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Tips for Choosing the Right Time to Administer Questionnaires.

Mo — Fri, 09 Aug 2013 14:03:09 +0000

The most common way of losing customers is by ignoring them. Questionnaires are a great way of letting your customers and partners know that you are addressing them at a personal level. However, it is critical to ensure that you get the whole process of preparing and administering questionnaires right. This can be achieved by […]

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Improve Your Survey Response Rates by Using Skip Logic

Mo — Fri, 19 Jul 2013 10:00:52 +0000

Getting a high survey response rate for surveys is critical in establishing a conclusive and reliable outcome. There are numerous factors and techniques to include when designing a questionnaire to improve the survey response rate. One of the best techniques available is the Skip Logic tool. What is Skip Logic? Skip Logic works by directing […]

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Survey Planning and Why it’s Important

Mo — Wed, 17 Jul 2013 11:00:18 +0000

Surveys are one of the best methods of learning what consumers really think about a product or service. Therefore as a business owner or survey developer, it is very important that a period of time is set aside for survey planning; what to ask in the online survey, who the target audience is, and so […]

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Satisfaction Questionnaires

Mo — Fri, 12 Jul 2013 10:32:00 +0000

A customer is the most important entity in a business and their satisfaction plays an important role in promoting your business. Good services to customers are the lifeline in any business. With every customer who is satisfied, your business will likely win many more customers by either recommendations or referrals from the happy and satisfied […]

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How To Enhance Response Rates – 10 Proven Ways

Mo — Fri, 28 Jun 2013 12:50:26 +0000

Survey data is an essential part of decision-making. It is important that you send surveys from time to time to acquire information from key people – it could be your members of staff, suppliers or the public. The information collected is useful in drawing projections and calculation of statistical probabilities before making any major choices. […]

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The Importance of Creating Questionnaire Welcome Pages and Introductions

Mo — Mon, 24 Jun 2013 11:41:59 +0000

An engaging and informative introduction page is one of the most crucial aspects of questionnaire design, yet often one of the most neglected. A quality introduction is often the deciding factor in whether a participant goes on to complete the questionnaire or clicks off to another website. Just as you would greet a customer who […]

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Top 5 Best Practices for Social Media Surveys

Mo — Wed, 12 Jun 2013 11:26:05 +0000

Social media is perhaps the most used and effective media available to people today, and for those who can use if effectively, there can be nothing better than social media to reach out to people. This is especially true in cases of businesses that have just started out and are yet to make a name […]

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What Determines a Successful Online Survey?

Mo — Wed, 22 May 2013 11:15:35 +0000

Online surveys can be created by anyone however, very few people are capable of creating successful online surveys. This is because they require some key elements and considerations. You must factor in these elements otherwise you won’t be able to capture powerful respondent insights. Below are 7 main factors that determine a successful online survey. […]

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10 Tips For Designing An Online Questionnaire

Mo — Mon, 20 May 2013 11:00:51 +0000

Creating a top-notch online questionnaire that will deliver the expected results is certainly not easy. Designing an online questionnaire is a time-effective and cost-effective way to collect opinions and feedback from consumers – the more detailed and accurate the online questionnaire, the better. Marketing and advertising agencies rely heavily on these questionnaires, and they help […]

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