<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/rss2full.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" version="2.0">

<channel>
	<title>Internet Marketing Simplified</title>
	
	<link>http://social-strategies.com</link>
	<description>for Small Business and Community Non-Profits</description>
	<lastBuildDate>Wed, 16 Mar 2011 23:24:44 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.5</generator>
		<atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/rss+xml" href="http://feeds.feedburner.com/social-strategies/LoMt" /><feedburner:info xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" uri="social-strategies/lomt" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><feedburner:emailServiceId xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0">social-strategies/LoMt</feedburner:emailServiceId><feedburner:feedburnerHostname xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0">http://feedburner.google.com</feedburner:feedburnerHostname><item>
		<title>Promote Your Business With Facebook Places</title>
		<link>http://social-strategies.com/?p=111</link>
		<comments>http://social-strategies.com/?p=111#comments</comments>
		<pubDate>Wed, 16 Mar 2011 23:21:07 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Facebook for Business]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Facebook Places]]></category>
		<category><![CDATA[Local business]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://social-strategies.com/?p=111</guid>
		<description><![CDATA[So what is the Facebook “Places” feature and how can you, as a small business, take advantage of it to help you gain more customers? Like many other Social Media platforms and related features, Facebook Places is designed to allow people to connect and share information about where they are and what they are doing. The [...]]]></description>
			<content:encoded><![CDATA[<div class="mceTemp"><a href="http://social-strategies.com/wp-content/uploads/2011/03/istockphoto_12639594-internet-mktg.jpg"></a><a href="http://social-strategies.com/wp-content/uploads/2011/03/FB-Places-Icon.jpg"><img class="alignleft size-thumbnail wp-image-116" title="FB Places Icon" src="http://social-strategies.com/wp-content/uploads/2011/03/FB-Places-Icon-150x150.jpg" alt="" width="90" height="90" /></a>So what is the Facebook “Places” feature and how can you, as a small business, take advantage of it to help you gain more customers?</div>
<p>Like many other Social Media platforms and related features, Facebook Places is designed to allow people to connect and share information about where they are and what they are doing. The fact that they are sharing with many, perhaps hundreds of their friends, your business name has the potential to reach another audience that otherwise may never know about you.</p>
<p> Facebook Places is a feature that allows users to see where their friends  are, and share where they are in a location in the real world.  Using Places, a person “Checks-In” to a location they are visiting; for example, a restaurant, Tourist Attraction,  retail store or Wine Tasting Room.  The information is posted to their Facebook News Feed where all their friends are notified of their location. They can make comments on about where they are,  what they are doing, and how they like the place. </p>
<div id="attachment_112" class="wp-caption alignright" style="width: 160px"><a href="http://social-strategies.com/wp-content/uploads/2011/03/Facebook-Places-Image.jpg"><img class="size-thumbnail wp-image-112" title="Facebook Places Image" src="http://social-strategies.com/wp-content/uploads/2011/03/Facebook-Places-Image-150x150.jpg" alt="Social Strategies LLC Facebook Places Image" width="150" height="150" /></a><p class="wp-caption-text">Facebook Places Page</p></div>
<p>They can see who else is checked in and connect with them easily. If they are not physically in a registered Facebook “Place, they can  also check-in to nearby places. If your Place isn’t already in Facebook’s database, most users will create the place just so they can check in.</p>
<p> So imagine this scenario: Tom and a group of friends visit your business location, a  restaurant and they “check-in” letting all their friends know about the place and the great food and atmostphere. Their Facebook friends see it on their News Feed and a map of its location and contact information. They store that in the back of their mind for their next visit to that city or town. Meanwhile, a few other Facebook users are checked in to a retail store nearby where they have been shopping, and see that Tom is checked at your restaurant. They don’t know Tom, but since they are looking for a good place to eat, connect with Tom and see that he likes your restaurant. As it it nearby and has a good recommendation, they mosey on over and you have a couple of new customers. </p>
<p>If your business has a physical location, it makes sense to have it show up within Facebook Places. In addition to the visibility,  you can also track the people who are stopping and frequenting your business.</p>
<p>As a business you can “claim” your place and manage your Place&#8217;s address, contact information, business hours, profile pictures, and other settings and information. If you already have a  Facebook business page, you can merge it with your new Places page and further expose your pages and business to Facebook users everywhere.</p>
]]></content:encoded>
			<wfw:commentRss>http://social-strategies.com/?feed=rss2&amp;p=111</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Restaurants Reach Customers with Social Media</title>
		<link>http://social-strategies.com/?p=87</link>
		<comments>http://social-strategies.com/?p=87#comments</comments>
		<pubDate>Thu, 24 Feb 2011 07:59:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://social-strategies.com/wordpress/?p=87</guid>
		<description><![CDATA[Interesting New York Times Article on How Restaurants are using Social Media By ELIZABETH OLSON, Published: January 19, 2011   RESTAURANTS and bars thrive on repeat business, but customers increasingly expect more than just good service, food and drinks. They want to be engaged and entertained, and some food establishments are turning to location-based social media [...]]]></description>
			<content:encoded><![CDATA[<h6>Interesting New York Times Article on How Restaurants are using Social Media By ELIZABETH OLSON, Published: January 19, 2011</h6>
<p> </p>
<p>RESTAURANTS and bars thrive on repeat business, but customers increasingly expect more than just good service, food and drinks. They want to be engaged and entertained, and some food establishments are turning to location-based social media to help keep customers happy and loyal.</p>
<p> <a href="javascript:pop_me_up2('http://www.nytimes.com/imagepages/2011/01/20/Adco.html','Adco_html','width=425,height=630,scrollbars=yes,toolbars=no,resizable=yes')"><img src="http://graphics8.nytimes.com/images/2011/01/20/business/Adco/Adco-articleInline.jpg" alt="" width="190" height="268" /> </a></p>
<div>
<div>
<p>A smartphone app offering rewards for customers of Buffalo Wild Wings created by Scvngr. Buffalo Wild Wings, a national restaurant chain that offers casual dining and televised sports, is embarking on a campaign, called “Home Court Advantage,” to involve customers beyond the smartphone “check-in” they use to note their arrival.</p>
<div>
<p>The chain, which has 730 locations around the country, is known for its wing-eating contests and trivia challenges. Beginning this month, it is working with Scvngr, a location-based social media network, to introduce contests and rewards for its customers. Its main target is tech-savvy basketball fans, an important demographic for the chain.</p>
<p>Like the social media companies Gowalla, Foursquare and Loopt, Scvngr is largely reaching the people in their 20s and 30s who frequently use their mobile phones to flag their presence at a specific spot, and to notify friends of their location. While millions of people have signed onto such sites, it is estimated that just 4 percent of smartphone users in the United States have tried these services, with a mere 1 percent using them more than once a week, according to the most recent Forrester Research survey. Most users are men, however, and some 70 percent are between 19 and 35 — and that is the ideal profile of a Buffalo Wild Wings customer.</p>
<p>“We are looking for social engagement,” said Jeremy Burke, brand manager for Buffalo Wild Wings. “We want them to be able to tell others what they liked — a beer, a garlic flavor. Our goal is to build frequency.”</p>
<p>Like Buffalo Wild Wings, some food outlets are experimenting with attracting customers and increasing business through digital approaches, which can be cheaper than paper coupons and print advertising. This month, for example, Fatburger, a chain based in California, united with the social media service Loopt and Fox Television to promote the network’s new animated series, “Bob’s Burgers,” about a family-run burger business.</p>
<p>As part of its marketing, the hamburger purveyor revamped four of its 60-plus stores to look like a Bob’s Burgers store. Some of its stores served free Bob’s Burgers for a day, and the company also sent its “Fatmobile” to distribute free hamburgers for one day in Los Angeles.</p>
<p>“It got people off their feet,” said Alice Lankester, vice president of marketing at Loopt, which is based in Mountain View, Calif. “Some 1,300 people checked in during a four-hour period,” she said in reference to a promotion by Virgin America.</p>
<p>Such “user behavior is driving the way brands are interacting with social media,” said Ms. Lankester. For example, she said that in a partnership with Virgin America, Loopt temporarily rebranded two taco trucks in California with specials to market the airline’s new flights to Mexico.</p>
<p>Buffalo Wild Wings is not taking to the streets, but it is trying to add a layer to smartphone customer giveaways, Mr. Burke said. Customers can win rewards like free chicken wings or soft drinks on each of the first three visits. After that, the chain offers customers a chance to win rewards with challenges like uploading a photo of the crowd’s reaction to a big game play.</p>
<p>Customers can also create their own challenges — in-restaurant or digitally — and win points for prizes, which include a trip to the National Basketball Association finals with Scottie Pippen, an N.B.A. Hall of Famer who won six championships with the Chicago Bulls.</p>
<p>In the first week, the restaurant’s new contests drew 10,000 players who competed in 33,000 challenges. Participants won 5,000 rewards. “It’s very social — almost like tailgating, but in a restaurant,” said Christopher Mahl, senior vice president of brands at Scvngr.</p>
<p> The company, based in Cambridge, Mass., recently has worked to expand offerings on a smaller scale with Finale, which has three dessert shops in the Boston area. “We test our customers’ knowledge of our desserts, and they can take quizzes about — or photos of — our desserts, then earn points,” said Paul Conforti, a co-founder of Finale. The points are used for discounts or free desserts, a process that works better for Finale, he said, than a service that might require a large discount over a short period. Mr. Conforti said the information provided by Scvngr allowed him to track the number of people who came to buy pastry or eat a dessert.</p>
<p> “Each customer came in about 2.4 times in the last two months,” he said of the Scvngr users. “That’s more frequent than our other guests who may come in five or six times a year.” He attributes the increase to mobile users who are checking in or exchanging information using an app that that allows them to “bump” phones. Foursquare, a Scvngr rival, improved its program after people who qualified as “mayor” of an establishment began asking what they got for their loyalty, said Eric Friedman, its director of client services. The mayor designation is bestowed on those who make the most visits to a business.</p>
<p> When restaurants and others enroll with Foursquare, they can opt to offer digital specials, which can be discounts or, in the case of high-end restaurants, a massage at a spa, he said.</p>
<p> Even so, using digital to drive up clientele has yet to become widespread. Melissa Parrish, chief author of the Forrester Research study, noted that registered users were “still a drop in the bucket” compared with the number of people reached by text and other mobile connections.</p>
<div>
<p>This article has been revised to reflect the following correction:</p>
<p><strong>Correction: January 24, 2011</strong></p>
<p>The Advertising column on Thursday, about restaurants that are turning to social media to attract and keep customers, misstated the surname of the vice president of marketing at Loopt, a social media company in Mountain View, Calif. She is Alice Lankester, not Lancaster. The column also gave the incorrect context for a comment by Ms. Lankester. When she said: “It got people off their feet. Some 1,300 people checked in during a four-hour period,” she was referring to a promotion by Virgin America, not by Bob’s Burgers</p>
</div>
<p> </p>
</div>
</div>
</div>
]]></content:encoded>
			<wfw:commentRss>http://social-strategies.com/?feed=rss2&amp;p=87</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

