Our Business Practices

We take pride that we are different and unique in the industry. We have evolved a business practice that is uniquely ours and entirely appropriate to the interests of our marketplace and our customers. A large part of the failures and disappointments in the industry are the result of opportunistic sales practices that have become the norm. The strongest sales people get great commissions and selling becomes a high-stakes game. For the customers, the process creates buying pressure and false expectations that ultimately lead to disappointments for everyone - except the sales team. The unfortunate thing is that failures are rarely exposed - once a license is purchased there is usually no credible way out and you live with what you have.

We have decided to be different.

Our sales model today places an emphasis on education and risk management. We want to be true partners in the evaluation – recognizing that choosing the best solution is good for everyone.

Our Values

The central tenet of our culture is our knowledge that people are the source of the value that we transfer to our customers.

StarGarden employees care about our customers and respect each other as individuals.

We do not buy into software industry pressures. It takes a long time to train and develop the competency that our customers trust and we have to keep these people at all costs – we don’t burn them out and our resulting turn-over is practically nil. Our people give 110% because they passionate about helping our customers achieve their business critical needs.

Our customers' success

Our customers' success is our success. We offer innovative products and support services that enhance the effectiveness of the HR/Payroll function for our customers. We seek to create and maintain lasting relationships based on trust and shared vision. We are committed to making it easy for our customers to do business with StarGarden.