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Fining Off: No CPSC Fines for First Time in Years

For the first time in four years, the Consumer Product Safety Commission (CPSC) issued no fines in Q4 2017. That may be good news to the industry and concerning news to consumer groups, but is it a fluke? Or is it the beginning of a trend?  First, it is important to note that the absence […]

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When Food Companies Get Their First Taste of Recalls

Food companies have many challenges to deal with on a regular basis: cost controls, the frequently changing health concerns of consumers, the need to stand out in an increasingly crowded marketplace, and more. In the midst of all those factors, the potential for a product recall may not be top-of-mind, especially for smaller companies and […]

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Kill Your Flowery Language

If you work in an office setting, chances are you’re familiar with “corporate speak.” Synergy. Ecosystem. Silos. The list goes on and on. In some settings, they are harmless – even useful, depending on whom you ask. But there is one place you should ban all flowery jargon: recall communications. While recall announcements should never […]

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The Future of Recalls

With a new year upon us, most of us set new goals and wonder what the future will bring. When it comes to product recalls and the regulations that surround them, change often comes slowly – but it does happen. There are several emerging trends that are expected to continue into 2018 and beyond. Many […]

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Who’s Afraid of a Big, Bad Regulator?

When a company is about to initiate a recall, regulators may seem like the enemy – ready to pounce at the slightest misstep. But the reality is typically very different, and this viewpoint can actually make the situation worse. A better approach is to work closely with regulators and position your company as a partner, […]

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