We’re a company that prints custom stickers and signage for clients of any size. We work with businesses, schools, sports, and non-profits to provide high-quality prints for any event or purpose. We pride ourselves on offering genius solutions for any job/event. All while creating a fun fast-paced work environment.

Job Description

As a Sticker Genius customer support representative, you will handle phone and email support. Along with educating customers on the ordering process. You will be trained to suggest the correct materials for the project applications. Provide detailed information regarding our print types, options, file requirements, production, and shipping turnaround.

Office located in Troy, MI. Hours are flexible with work from home options.

Responsibilities

• Assist with phone and email inquiries
• Contact customers regarding order tracking, or issues
• Communicate with design and prepress associates with customer requests
• Ability to open and inspect customer files to ensure requirements are met
• Organize and assign support request to team members
• Issue coupons and store credit
• Make modifications to order details
• Give suggestions for improving communication and order requirements

Requirements

• Detail-oriented with good written and verbal communication skills
• Fast typing skills
• Microsoft Excel and good computer skills preferred
• Ability to open and inspect design files for customers
• Ability to work independently with minimal supervision
• Ability to multi-task, communicate with other departments, and meet printing deadlines
• Reliable transportation required

Excellent benefits available

Vacation, matching 401K and profit sharing. Monday – Friday (Occasional overtime required). If you meet these requirements and are a positive and reliable worker, please email your detailed resume for our review.

* Compensation commensurate with experience

Join The Team!

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1. Eco-Friendly Products

The reason our company uses the slogan “Changing the world one reusable sticker at a time” is because we truly are trying to. In a world full of disposables, Sticker Genius is trying to provide more reusable solutions for your business advertising needs. Not only is this cost-effective for our customers, but it is also protecting our environment a small step at a time. Vinyl lasts for decades, and while that’s a great thing in some contexts, it’s not always what you want or need in advertising products. Sticker Genius offers vinyl alternatives that will allow the same strong hold, but with less impact to our environment. Our Restickable StickleMe materials are biodegradable from their aqueous inks to their paper-thin material. Which means you can rest a little easier knowing these removable, eco-friendly stickers won’t overstay their welcome.

2. Dedicated Genius Team

When we ask our customers their favorite thing is about our company, the answer is almost always the same. Our hands-on, dedicated team members are the ones responsible for setting us apart from all those other sticker companies out there. Our team works directly with you from start to finish to make sure every order comes out exactly how you visioned every time. Each member of our team has a specific and important role in this company, and they all take high-quality service very seriously. So if you’re looking for a custom sticker company who cares, well, you found us.

3. Our Products Are Made Tough

Sticker Genius has a dedicated team whose main focus is to find the highest quality products that will fit your unique needs. Our website showcases a wide range of products from Removable custom stickers that peel off with ease to permanent and long-lasting decals. Our goal is to make custom designs simple, while still providing multiple options. So whether you’re looking for wall, window, floor, or vehicle graphics, we will have just the product you’re looking for.
Advertising a business requires a lot of hard work from its signage. Which is why we have tested our products to make sure they can withstand some serious wear and tear. Sticker Genius products can put up with a lot, but still, manage to keep it together and look great. Which removable, reusable, and permanent options, you’ll never have to worry about your sticker not holding up the way you expected. Our products have been customized with you in mind, in order to ensure the easiest and most straightforward delivery of exactly what you need.

4. Get Creative With Sticker Genius

Look around you; what areas do you see that could be improved by utilizing empty or unused spaces. You can beautify to your heart’s content with Sticker Genius. Our full-color printing process lets us print just about anything you can imagine. Because we do custom work, you can dream up your own decorative banners, funky graphics, fun shapes for your children’s room decor or even your own repositionable wall mural. So let us help you get decorative by designing your own world and letting you unleash your inner artist.

5. Business Solutions, Ordering Portals, and Fundraising with Sticker Genius

Sticker Genius isn’t just in the market of selling stickers. We also work on a much larger scale to collaborate with companies by creating customized online stores and ordering portals. These business solutions allow us to simplify your company’s ordering process and deliver what your business needs with ease. Annual fundraising events also become a breeze when you seek the involvement of Sticker Genius. Our customized packages make creating a campaign so easy, the money practically raises itself.

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Wall decals are not just for beautifying your home or business, there are a ton of other practical uses for them too! You can use decals to display important information to customers, like no smoking or business hours. Or you can use decals to replace old traditional menus or information books, to bring a fresh feel to your space. Anything from a list of toppings up at your pizza joint to displaying a collection of tattoo designs, our removable wall stickers can be a practical and functional way of making your business run more smoothly. With custom printing, you now have the option to easily put anything up on the walls of your office, restaurant or home in a flash.

Fantastic Quality

Our wall decals look excellent. With our state-of-the-art inks, your wall decal’s color will be sure to catch eyes. All our custom wall products are extremely durable and some can even be removed and reapplied in different areas multiple times. Whether you are making slight adjustments to your decal’s position or you are moving it to a whole new building, your decal will stay sticky and stay in shape. If you’re only looking to display your graphics for a short period of time, we also offer easily removable and affordable options to help with short-term needs of promos, events, and sales. 

Customizing Your Wall Decal

Custom printing now has the ability to turn almost any photo into a custom photo wall decal. Simply choose the product you’re looking to order and upload your high-resolution photo using our website. Once your order has been received, our talented team of designers will help you tailor the size and shape of your photo to make sure the decal comes out looking fantastic. Our small team has been tailored to specifically inspect every order to ensure each order comes out exactly as you requested. Rest assured, our dedicated team will leave you with a fully customized, fully realized product that you will be ecstatic to display.

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If you are looking for ingenious branding, choose Sticker Genius. We can help you create your next banner or wall, window, banner, or floor decal today. Browse the sections on our website to learn more about how to customize your stickers, order a variety of banners and stickers, and solve all your business banner problems today. If you don’t see exactly what you’re looking for, give us a call for personalized service to customize your banner and bring your vision to life! Our company wants to help your company succeed and we have the tools to do it!

Some Benefits Of Restickable StickleMe Stickers Are:

• Can be reused 100+ times
• Stick to all types of surfaces
• Can be completely customized to your business
• Eco-friendly and biodegradable
• Work perfectly for mobile advertising
• Are creative, fun, and interactive

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