Even more challenging is the daunting administrative process necessary to keep track & status of all the procedures that allow us to make accurate predictions on delivery. This is done under the individual and unique requirements for small highly customized specialty order. Behind the scenes we are doing real time accounting in order to accommodate changes in the field, customer add on material, all the documentation needed to manage the delivery manifest in a specific order, control on site inventory with cross reference to the unit parts needed, provide assembly instructions, unit drawings with all joint dimensions for setting the stone with part mark placement. Our customers have advance notice of landing the stone to a 4 hour window, coast to coast.

Richard Carey

I just read your letter to the Red Cross. I was brought to tears. I too, share your feelings about the Red Cross. They have helped so many people in need. Being an Army wife, I saw how they helped many people. I’m sorry to hear about your Dad. My prayers are with you and your family. I have lost both of my parents, one to cancer and one to a heart attack. I feel your pain. I know you don’t want people to know what a compassionate person you are, but, I have seen it from personal experience from afar. I am glad that I know a person such as you. You have helped so many people. I am glad that I came to work for you. As I said, you are in my prayers.

Thank you

Peggy Merchant
Finance Dept.
Stone Legends

Thank you for reaching out to me and sharing your story. It was absolutely touching, and I confess that I cried as I read it. My stepson is in the Air Force, and when he was deployed in Iraq, each time the phone rang my heart would pound. Having him serve our country makes me so very proud, but also worried each time he was in harm’s way.

I’m so grateful that your son was able to see his grandfather, and we were able to make that happen before he shipped out. That’s our mission–to help those facing life’s emergencies–especially our brave soldiers. I’ve copied Sherri Brown, our Sr. Vice President for Service to the Armed Forces, on this email. I know she will be very moved to hear about the powerful experience you had working with us.

Richard, I’m very sorry to hear about your father. I lost my dad to cancer right before I joined the Red Cross. He served in the Army during the second world war. I often ask “what would dad do” whenever I face a moral dilemma, and I think he would be proud to know that he still helps to guide my actions.

I’m humbled that the Red Cross could be there for your family in their time of need. I wish you all the best, and I wish your son Godspeed in his deployment. Please tell him how grateful I am for his service.

Most sincerely,

Gail

The only thing I can think of that is better than speaking out is to be heard. More over should we be so blessed that a word from one would become the action of many.

You matter more than you think and together we make a differance to those who gave us so much and ask for so little. Find a way to let them know you noticed.

My voice is so small I often feel I have the audiance of one, myself but it is written a soft voice breaks strong bone.

Soften our hearts to one another thankful as a whole with no seperation between us as we are American’s where the saying in god we trust even appears on our money.

What about a little prayer for our troops and close family with one act to follow. Thank you Martha for putting this back in front of me I cannot be reminded enough. I renew my resolve to act.

RC

That is absolutely beautiful. You are correct, we need to hold the proper perspective in our hearts. We have heroes around us everyday. Every person that has fought to allow us to live with the peace and freedom that our lives hold is scarred in some way by the battles they waged to keep us free. I cannot even comprehend what their memories must hold and the losses they have endured. Thank you for reminding me to find some way (other than just saying thank you when I see them) to express my gratitude for the priceless gifts of their service.

Kindly,
Martha Novorr