https://www.strategy-business.com/workforce Human potential is boundless--and that potential is already inside your business. The question is, how can you unleash it? As you craft and execute new workforce strategies, be certain to build on your people's individual strengths and fuel their collective performance. It will enrich your change agenda with flexibility and ingenuity. More effective collaboration, supported by sharper workforce insights from cloud-based data, deeper analytics, and reporting tools, will help you realize the bigger, bolder ideas that come from a true diversity of perspectives--your people's. Mon, 23 Jan 2006 00:00:00 -0600 Sat, 18 Jul 2026 11:06:02 -0500 sally.errico@pwc.com (Sally Errico) strategy-business@ravencreative.com (strategy+business webmaster) https://www.strategy-business.com/media/image/sb-rss_feed_logo-sb.gif https://www.strategy-business.com/workforce 134 50 https://www.strategy-business.com/article/The-new-way-NatWest-Group-is-making-work-better?rssid=workforce&gko=fcc2d GroupCOOJenTippinexplainstheboldmovesbehindthecompany'sHRevolution. by Peter Brown and Rebecca Mahoney Wed, 23 Apr 2025 00:00:00 -0500 https://www.strategy-business.com/article/The-new-way-NatWest-Group-is-making-work-better?rssid=workforce&gko=fcc2d https://pwc.to/40beroT?rssid=workforce On the latest episode of the Take on Tomorrow podcast, Charles Conn, Patagonia Board Chair, shares how to align ethics with profit, offering lessons in balancing purpose with performance. Tue, 14 Jan 2025 12:00:00 -0600 https://pwc.to/40beroT?rssid=workforce https://sb.stratbz.to/3yMHLsv?rssid=workforce The September issue of s+b explores how to level up your skills approach to win the battle for talent. Wed, 11 Sep 2024 23:00:00 -0500 https://sb.stratbz.to/3yMHLsv?rssid=workforce https://www.pwc.com/gx/en/issues/workforce/big-power-small-goals.html?utm_campaign=sbpwc&utm_medium=site&utm_source=hpedit&rssid=workforce Employees who are disciplined about setting daily goals not only accomplish more but also feel better about their work. Here are three ways that managers can make daily goal-setting a habit. by Nele Van Buggenhout and Jamie Ellis Wed, 15 May 2024 23:00:00 -0500 https://www.pwc.com/gx/en/issues/workforce/big-power-small-goals.html?utm_campaign=sbpwc&utm_medium=site&utm_source=hpedit&rssid=workforce https://www.strategy-business.com/article/Synthetic-data-A-safer-smarter-solution-for-training-AI?rssid=workforce&gko=f7d98 In episode two of Voices in Tech, we hear about the synthetic data startup Hazy from its cofounder, Harry Keen, and hear from PwC's Marcus Hartmann about how companies can use their data safely to create value. Tue, 19 Mar 2024 00:00:00 -0500 https://www.strategy-business.com/article/Synthetic-data-A-safer-smarter-solution-for-training-AI?rssid=workforce&gko=f7d98 https://www.pwc.com/gx/en/issues/workforce/the-value-of-authentic-organizational-culture.html?utm_campaign=sbpwc&utm_medium=site&utm_source=hpedit&rssid=workforce Everyone thinks they want to build an innovative, freewheeling culture, but employees can always spot the disconnect between aspiration and reality. by Alice Zhou and Christopher Hannegan Wed, 31 Jan 2024 01:00:00 -0600 https://www.pwc.com/gx/en/issues/workforce/the-value-of-authentic-organizational-culture.html?utm_campaign=sbpwc&utm_medium=site&utm_source=hpedit&rssid=workforce https://www.strategy-business.com/article/Skills-first-hiring-in-the-era-of-AI?rssid=workforce&gko=396be In this first episode of our audio series Voices in Tech, we hear about the talent management startup Retrain.ai from its cofounder Shay David, and PwC's Bhushan Sethi weighs in on the impact skills-first hiring and technologies like generative AI will have on the workforce. Thu, 25 Jan 2024 00:00:00 -0600 https://www.strategy-business.com/article/Skills-first-hiring-in-the-era-of-AI?rssid=workforce&gko=396be https://www.strategy-business.com/article/How-to-prepare-for-anything?rssid=workforce&gko=f3433 How do you prepare a workforce for the future when you don't know what it will bring? Pia Lauritzen delves into the experience of a car manufacturer that leaned into the power of questions to help drive change. by Pia Lauritzen Thu, 16 Nov 2023 00:00:00 -0600 https://www.strategy-business.com/article/How-to-prepare-for-anything?rssid=workforce&gko=f3433 https://pwc.to/3LZlXNu?rssid=workforce "Skills-first" hiring allows leaders to reveal the hidden potential within their teams. Hear how organizations, large or small, can adopt the approach. Tue, 24 Oct 2023 12:00:00 -0500 https://pwc.to/3LZlXNu?rssid=workforce https://www.strategy-business.com/article/Sun-Life-is-building-a-culture-of-growth-and-transformation?rssid=workforce&gko=750ce In this Inside the Mind of the CEO interview, s+b speaks with the leader of Sun Life, a financial-services giant in life insurance and asset management. CEO Kevin Strain discusses his strategy for growth and expansion and provides his views on the key role culture will play in helping Sun Life become a more agile and digital company. by Allan Buitendag and Glenn Kauth Tue, 25 Jul 2023 00:00:00 -0500 https://www.strategy-business.com/article/Sun-Life-is-building-a-culture-of-growth-and-transformation?rssid=workforce&gko=750ce https://www.strategy-business.com/blog/Off-the-clock-How-our-perception-of-time-can-affect-productivity?rssid=workforce&gko=97bc0 How we perceive the passing of time affects our performance. If employees are bored, they underperform. If they are optimistic about the future, they are more productive. Managers can boost performance by introducing simple solutions if they see their employees counting down the minutes to the end of the day. by Linda Rodriguez McRobbie Mon, 17 Jul 2023 00:00:00 -0500 https://www.strategy-business.com/blog/Off-the-clock-How-our-perception-of-time-can-affect-productivity?rssid=workforce&gko=97bc0 https://www.strategy-business.com/article/Leap-to-leader-Make-yourself-heard?rssid=workforce&gko=cb222 In his new book, Adam Bryant shares tactics that up-and-coming leaders can use to prove they are ready for the next challenge. by Adam Bryant Tue, 11 Jul 2023 00:00:00 -0500 https://www.strategy-business.com/article/Leap-to-leader-Make-yourself-heard?rssid=workforce&gko=cb222 https://www.strategy-business.com/article/The-five-new-foundational-qualities-of-effective-leadership?rssid=workforce&gko=cc9aa The ways to identify CEO talent have changed. Here are the five new foundational qualities that effective leaders will need if they are to succeed in today's unstable world. by David Reimer, Harry Feuerstein, and Adam Bryant Wed, 14 Jun 2023 00:00:00 -0500 https://www.strategy-business.com/article/The-five-new-foundational-qualities-of-effective-leadership?rssid=workforce&gko=cc9aa https://www.strategy-business.com/blog/A-commencement-speech-for-the-quietquitting-era?rssid=workforce&gko=e57ed Adam Bryant proposes a commencement address to new graduates to remind them what it is their prospective bosses will expect and lists ten things they can do to get a running start on making an impact in their first jobs. It's an anti-dote to #quietquitting. by Adam Bryant Wed, 17 May 2023 00:00:00 -0500 https://www.strategy-business.com/blog/A-commencement-speech-for-the-quietquitting-era?rssid=workforce&gko=e57ed https://www.strategy-business.com/blog/The-art-of-leading-in-the-AI-age?rssid=workforce&gko=f982c Will generative AI make for better leaders? Pia Lauritzen argues that leadership is not a product of technology, but technology can shape leadership. She identifies three ages of technology--premodern, modern, and digital--and explains how leadership in the digital age is a matter of helping people decide what technology cannot be used for, which will allow them to make good use of their time, knowledge, and skills. by Pia Lauritzen Wed, 10 May 2023 00:00:00 -0500 https://www.strategy-business.com/blog/The-art-of-leading-in-the-AI-age?rssid=workforce&gko=f982c https://www.strategy-business.com/article/Clocking-out-Millennials-and-the-workforce?rssid=workforce&gko=2c5ee Mike Jakeman reviews Saving Time: Discovering a Life Beyond the Clock, by Jenny Odell, the latest in a corpus of books that questions old paradigms about the meaning of time and work. by Mike Jakeman Wed, 26 Apr 2023 00:00:00 -0500 https://www.strategy-business.com/article/Clocking-out-Millennials-and-the-workforce?rssid=workforce&gko=2c5ee https://www.strategy-business.com/blog/Attention-to-detail-matters?rssid=workforce&gko=deb71 Whether attention to detail is innate or learned, Adam Bryant argues that it's a trait leaders look for in teams. Cultivating meticulous professionalism is a worthwhile endeavor for anyone who wants to succeed. by Adam Bryant Tue, 04 Apr 2023 00:00:00 -0500 https://www.strategy-business.com/blog/Attention-to-detail-matters?rssid=workforce&gko=deb71 https://www.strategy-business.com/article/Profiles-in-burnout?rssid=workforce&gko=7fd4a In The Burnout Challenge, pioneering researchers Christina Maslach and Michael Leiter argue that companies aren't treating employee burnout properly when they focus solely on the individuals suffering from it. Instead, they reframe burnout as a chronic syndrome arising from mismatches in the relationship of employees with their jobs, identify six areas in which these mismatches occur--workload, control, reward, community, fairness, and values--and explain how to resolve them. by Theodore Kinni Tue, 14 Mar 2023 00:00:00 -0500 https://www.strategy-business.com/article/Profiles-in-burnout?rssid=workforce&gko=7fd4a https://www.strategy-business.com/article/Workplace-inclusion-Easier-said-than-done?rssid=workforce&gko=bbb83 In her new book, Sally Helgesen looks at the triggers that leave us divided and defeated, and the practices that can help colleagues, teams, and organizations rise together. by Sally Helgesen Wed, 08 Mar 2023 00:00:00 -0600 https://www.strategy-business.com/article/Workplace-inclusion-Easier-said-than-done?rssid=workforce&gko=bbb83 https://www.strategy-business.com/article/The-four-qualities-of-resilient-teams?rssid=workforce&gko=e0e3b In Unbreakable: Building and Leading Resilient Teams, business professors Bradley Kirkman and Adam Stoverink tackle the problem of how to gird your team against the setbacks that disrupt operations--or worse. by Daniel Akst Tue, 07 Mar 2023 00:00:00 -0600 https://www.strategy-business.com/article/The-four-qualities-of-resilient-teams?rssid=workforce&gko=e0e3b https://www.strategy-business.com/blog/Do-you-have-the-courage-of-your-convictions?rssid=workforce&gko=801da In today's turbulent world, Adam Bryant argues that the quality many CEOs are looking for in their leadership teams is courage. Leaders want people who have a dynamic relationship to risk and are unafraid to take big swings--people who, if they fail, learn from their mistakes. by Adam Bryant Mon, 06 Mar 2023 01:00:00 -0600 https://www.strategy-business.com/blog/Do-you-have-the-courage-of-your-convictions?rssid=workforce&gko=801da https://www.strategy-business.com/article/The-inside-out-approach-to-customer-centricity?rssid=workforce&gko=fec8c Companies that want to deliver a superlative customer experience need to understand five main approaches to doing so, and then reorient their internal culture and employee behaviors in order to execute them. by Alice Zhou, Isabel Aguirre, and Matt Egol Thu, 16 Feb 2023 00:00:00 -0600 https://www.strategy-business.com/article/The-inside-out-approach-to-customer-centricity?rssid=workforce&gko=fec8c https://www.strategy-business.com/blog/What-leaders-get-wrong-about-responsibility?rssid=workforce&gko=e2c75 By changing their questioning habits, leaders can demonstrate shared responsibility, foster it in others, and empower employees. As Pia Lauritzen explains, most senior managers need to learn to use questions not only to generate answers but also to encourage responsibility. by Pia Lauritzen Tue, 14 Feb 2023 00:00:00 -0600 https://www.strategy-business.com/blog/What-leaders-get-wrong-about-responsibility?rssid=workforce&gko=e2c75 https://www.strategy-business.com/blog/A-goal-isnt-a-mission?rssid=workforce&gko=a24ee In a 1962 meeting at the White House, President John F. Kennedy and NASA's chief administrator James Webb got into a heated argument about the proper mission for the space agency. Their debate about putting a person on the moon versus establishing a leadership position in the space age offers a cautionary lesson for business leaders: don't mistake a goal--no matter how big, hairy, and audacious--for a compelling organizational mission. by Theodore Kinni Mon, 30 Jan 2023 00:00:00 -0600 https://www.strategy-business.com/blog/A-goal-isnt-a-mission?rssid=workforce&gko=a24ee https://www.strategy-business.com/blog/Beware-the-hazards-of-email?rssid=workforce&gko=572d4 Amid new technology and hybrid ways of working, Adam Bryant reminds leaders to beware the hazards of email. A dashed-off missive can easily be misunderstood and damage relationships. Often, it's far better to just pick up the phone. by Adam Bryant Thu, 19 Jan 2023 00:00:00 -0600 https://www.strategy-business.com/blog/Beware-the-hazards-of-email?rssid=workforce&gko=572d4 https://www.strategy-business.com/article/Can-bossless-management-work?rssid=workforce&gko=34c3d The new book Why Managers Matter, by B-school professors Nicolai Foss and Peter Klein, examines the bossless company narrative promoted by management thinkers such as Gary Hamel and Frederic Laloux, and approaches such as holocracy and agile, and finds it untenable. They make the case for a well-functioning hierarchy. by Theodore Kinni Tue, 10 Jan 2023 00:00:00 -0600 https://www.strategy-business.com/article/Can-bossless-management-work?rssid=workforce&gko=34c3d https://www.strategy-business.com/blog/Post-pandemic-dressing-for-success?rssid=workforce&gko=0b230 We watch Emily in Paris in part for Emily's outlandish wardrobe, the epitome of #dopaminedressing, a social media trend for post-pandemic clotheshorses. But even though clothes probably don't trigger dopamine hits, what we wear does affect our performance, as Linda Rodriguez McRobbie explains. by Linda Rodriguez McRobbie Tue, 20 Dec 2022 00:00:00 -0600 https://www.strategy-business.com/blog/Post-pandemic-dressing-for-success?rssid=workforce&gko=0b230 https://www.strategy-business.com/article/Employee-resource-groups-are-more-than-food-fun-and-flags?rssid=workforce&gko=9b9f6 In The Power of Employee Resource Groups, the diversity, equity, and inclusion consultant Farzana Nayani provides a practical handbook for ensuring that ERGs, a ubiquitous feature in large enterprises, deliver benefits well beyond "food, fun, and flags." by Theodore Kinni Tue, 13 Dec 2022 00:00:00 -0600 https://www.strategy-business.com/article/Employee-resource-groups-are-more-than-food-fun-and-flags?rssid=workforce&gko=9b9f6 https://www.strategy-business.com/blog/Want-to-set-yourself-apart-Own-your-job?rssid=workforce&gko=eae74 According to Adam Bryant, the one employee attribute that really matters is owning your job. Those who accept responsibility and solve challenges will get noticed and promoted. by Adam Bryant Mon, 12 Dec 2022 00:00:00 -0600 https://www.strategy-business.com/blog/Want-to-set-yourself-apart-Own-your-job?rssid=workforce&gko=eae74 https://www.strategy-business.com/blog/The-role-of-business-in-a-world-on-the-move?rssid=workforce&gko=3e629 Parag Khanna, author and entrepreneur, and Dion Shango, PwC's territory senior partner for Africa Central and Southern Africa, talk about an increasingly mobile world and how businesses should respond. Fri, 09 Dec 2022 00:00:00 -0600 https://www.strategy-business.com/blog/The-role-of-business-in-a-world-on-the-move?rssid=workforce&gko=3e629