StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag posts on the StrategyDriven website.

Special Edition 2 – An Interview with Diana McLain Smith, author of Divide or Conquer: How Great Teams Turn Conflict into Strength explores the relationship challenges that can hinder optimal team performance and how to overcome them. During our discussion, Diana McLain Smith, author of Divide or Conquer and partner at the Monitor Group, a global management consulting firm, shares with us her insights regarding:

• the importance of relationships to team performance
• tools executives and managers can use to improve their business relationships
• how third parties support, accelerate, and solidify improved relationships
• how personality types, as defined by measures such as DiSC and MBTI, fit into her relationship improvement model
• the complex web of relationships that exist within organizations and teams

Additional Information

Complimenting the invaluable insights Diana shares in Divide or Conquer and this special edition podcast, are the additional relationship building materials and resources found on her websites, Diana McLain Smith (www.DianaMcLainSmith.com), Action Design (www.ActionDesign.com), and Monitor Group (www.Monitor.com).

About the Author

Diana McLain Smith, author of Divide or Conquer: How Great Teams Turn Conflict into Strength, is a partner at the Monitor Group, a global management consulting firm and founding partner of Action Design, a small firm specializing in organizational learning and professional development. For the past 25 years, Diana has advised leaders and their teams on how to build relationships strong enough to master their toughest challenges. She has taught courses and delivered lectures at the Harvard Law School, the Harvard Graduate School of Education, and Boston College’s Carroll School of Management. To read Diana’s full biography, click here.

StrategyDriven Podcasts

Episode 37 – Making Change Work: Why is Buy-in Necessary and How to Achieve It explores the role of buy-in to the change management processes, its importance, and how to get it. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

• what buy-in means in terms of the change management process
• how and when buy-in occurs
• why people do not buy-in
• how a leader can get someone who is resisting to not only buy-in but to do so happily
• when the change agent should begin to seek buy-in from the various stakeholder groups
• what skills change agents need to gain employee buy-in and how can they acquire these skills
• what leaders can do to programmatically embed the buy-in approach to their change management policies

Additional Information

In addition to the outstanding insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the fifth in a series that teaches leaders how to make change work. The finale of the Making Change Work series will pull it all together; introducing a radical approach to change management – real leadership!

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation^®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

StrategyDriven Podcasts

Episode 35 – Making Change Work: If Decisions Are Always Rational, Why Are Changees Resisting? explores the rationality of decisions and their impact on change management. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

• why decisions are always rational
• what causes resistance to logical change
• what benefits can be gained from resistance
• how resistance can be avoided when making a change

Additional Information

In addition to the outstanding insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the fourth in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

• Why is buy-in necessary and how to achieve it?
• Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation^®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

Episode 34 – Making Change Work: The Problems of Change Management: Bias, Resistance, and Push explores the problems associated with change management, namely, that of bias, resistance, and push. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

• how contemporary change management models handle resistance
• why with thousands of years of amassed leadership experience change management isn’t easier
• what leaders should be doing differently to avoid resistance to change
• what part personal bias plays in change management and how to overcome these biases

Additional Information

In addition to the outstanding insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the third in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

• If decisions are always rational, why are changees resisting?
• Why is buy-in necessary and how to achieve it?
• Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation^®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

StrategyDriven Podcasts

Episode 33 – Making Change Work: What are systems and how to they influence change? explores what systems are and their importance to effectively managing any change. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

• what systems are and their role in the change management process
• why ignoring systems makes change harder than it needs to be
• the types of systems leaders can expect to deal with when making a change
• how systems go through the decision-making process to determine whether to except or reject a particular change

Additional Information

In addition to the invaluable insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the second in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

• The Problems of Change Management: bias and push
• If decisions are always rational, why are changees resisting?
• Why is buy-in necessary and how to achieve it?
• Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation^®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

StrategyDriven Podcasts

Episode 32 – Making Change Work: What is Change? and Why is Change so Hard? explores what change is, its relationship to business systems, and why business changes are so difficult to effectively implement. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

• what change is and why its fundamentally the same regardless of industry or organization type
• what systems are and their role in the change management process
• what leaders do to make change so hard

Additional Information

In addition to the invaluable insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com. Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!

This podcast is the first in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

• What are systems, and how do they influence change?
• The Problems of Change Management: bias, resistance, and push
• If decisions are always rational, why are changees resisting?
• Why is buy-in necessary and how to achieve it?
• Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation^®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

Episode 46 – Your Leadership Off-Site is Wasting a Lot of People’s Time examines the effectiveness of leadership off-sites today and shares insights on how these events can be reshaped to deliver greater impact. We explore the reasons for this shortfall in detail and discuss an innovative approach to maximize the off-site experience. During our discussion, Dan Parisi, Executive Vice President at BTS, shares with us his insights and illustrative examples regarding:

• the importance of leadership off-sites to strategy execution
• who is typically engaged in designing and executing leadership off-sites and the role these individuals play in the ultimate effectiveness of the experience
• why leadership off-sites are so often a missed opportunity
• actions that can be taken to improve off-site effectiveness
• bottom-line impacts effective leadership off-sites can have

Additional Information

In addition to the outstanding insights Dan shares in this edition of the StrategyDriven Podcast are the resources accessible from the BTS website, www.BTS.com.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Dan Parisi, Executive Vice President at BTS, a leading strategy execution consulting firm focused on the development and delivery of high-impact experiential learning initiatives that drive strategic priorities. Over the course of his career, he has personally designed and facilitated business simulation-based experiences for more than 8,000 executives and managers at leading Fortune 50 organizations such as Hewlett-Packard, Texas Instruments, Toyota, and others.
 
Nathan Ives is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Special Edition 67 – An Interview with Jeffrey Gitomer, author of 21.5 Unbreakable Laws of Selling explores the actions anyone can take to achieve extraordinary selling success. During our discussion, Jeffrey Gitomer, author of 21.5 Unbreakable Laws of Selling: Proven Actions You Must Take to Make Easier, Faster, Bigger Sales….Now and Forever, shares with us his immediately implementable insights and experiences regarding:

• the importance of personal and customer perception
• why buying decisions are emotional and then justified logically
• the importance of social media to the selling process
• the power of video testimonials and how to get and record them
• why selling should not be systematized

Additional Information

In addition to the outstanding insights Jeffrey shares in 21.5 Unbreakable Laws of Selling and this special edition podcast are the resources accessible from his website, www.Gitomer.com. The entire collection of Jeffery’s books and webinars are now available at www.GitomerVT.com.   Jeffrey’s book, 21.5 Unbreakable Laws of Selling, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Jeffrey Gitomer, author of 21.5 Unbreakable Laws of Selling: Proven Actions You Must Take to Make Easier, Faster, Bigger Sales… Now and Forever, is one of the most sought-after international and inspirational speakers in the world; having delivered thousands of corporate and public seminars to the largest national and multi-national corporations. His Little Red Book of Selling is the best-selling sales book of all time, appearing on national bestseller lists in The New York Times, The Wall Street Journal, USA Today, and Business Week more than 300 times. Jeffrey is also a StrategyDriven Principal Contributor, sharing invaluable insights with us on sales, business, and leadership every Monday. To read Jeffrey’s complete biography, click here.

Nathan Ives is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Episode 45 – Marketing & Sales: Closing the Value Gap examines the evolution of the business-to-business selling process and the gap between what customers want and what their service providers and vendors provide. We explore the value of focusing on customers’ business results and how to implement such an approach so to earn greatly increased customer loyalty and higher profits. During our discussion, Lou Schachter, Managing Director, Global Sales Practice and Rick Cheatham, North American Sales Practice Leader at BTS USA, shares with us their insights and illustrative examples regarding:

• the evolution of the sales process and what customers are looking for today
• how Accelerator Selling addresses the customer’s desired focus on business results
• the difference in sales behaviors between Accelerator Selling and Product and Solution Selling
• actions necessary to implement a selling process focused on achieving business results

Additional Information

In addition to the outstanding insights Lou and Rick share in this edition of the StrategyDriven Podcast are the resources accessible from the BTS website, www.BTS.com.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Lou Schachter is the global leader of the BTS Sales Practice. He is the co-author of the book, The Mind of the Customer: How the World’s Leading Sales Forces Accelerate their Customer’s Success, which was published by McGraw-Hill in 2006. Before joining the BTS team, Lou had a long career in sales for professional services firms.
 
Rick Cheatham leads the BTS Sales Practice in North America. Previously, Rick was a sales leader at Avery Dennison, a leading producer of consumer products and pressure-sensitive adhesives materials. During his tenure, he transformed his organization into one that changed its focus from selling products to accelerating its customers’ business results.
 
Nathan Ives is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Special Edition 66 – An Interview with Mark Sanborn, author of Fred 2.0 explores the actions anyone can take to achieve extraordinary results and to build and lead teams to do the same. During our discussion, Mark Sanborn, author of Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results, shares with us his insights and experiences regarding the:

• what it means to be a ‘Fred’ and the four Fred Factor principles
• what to do if others take advantage of your ‘Fred-ness’
• the importance of asking “Will I regret not doing this?” instead of “Will I regret doing this?”
• what it takes to be a ‘Head Fred’
• actions required to build and sustain a team of ‘Freds’

Additional Information

In addition to the outstanding insights Mark shares in Fred 2.0 and this special edition podcast are the resources accessible from his website, www.MarkSanborn.com.   Mark’s book, Fred 2.0, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Mark Sanborn, author of Fred 2.0, is the New York Times bestselling author of The Fred Factor as well as seven other popular books. He is the president of Sanborn and Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is a noted authority and in-demand speaker on leadership, customer service, and extraordinary performance. To read Mark’s complete biography, click here.

Nathan Ives is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Special Edition 65 – An Interview with Ed Reilly, editor of AMA Business Boot Camp explores today’s management and leadership challenges and the fundamentals that will help those in these senior positions achieve ongoing career success. During our discussion, Ed Reilly, editor of AMA Business Boot Camp: Management and Leadership Fundamentals That Will See You Successfully Through Your Career, shares with us his insights and experiences regarding the:

• the difference between management and leadership
• actions corporate leaders should take to close their management talent gaps
• the biggest challenges facing new managers today and the actions they should take to overcome these difficulties
• actions aspiring managers and leadership should take to prepare and position themselves for these advanced positions

Additional Information

In addition to the outstanding insights Ed shares in AMA Business Boot Camp and this special edition podcast are the resources accessible from his website, www.amanet.org and playbook.amanet.org. Ed’s book, AMA Business Boot Camp, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Ed Reilly is the 17th President and CEO of the American Management Association International. Prior to joining AMA in 2001, he was Presidetn and CEO of Big Flower Holdings, Inc., a leading provider of integrated marketing and advertising services. He also served as President of the McGraw-Hill Broadcasting Company, among various executive positions during his more than 25 years with The McGraw-Hill Companies. To read Ed’s complete biography, click here.

Nathan Ives is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Episode 44 – The Big Picture of Business: Business Leader as Community Leader, part 2 of 2 examines the role of business leaders within their communities. During our discussion, Hank Moore, Corporate Strategist and author of The Business Tree: Growth Strategies and Tactics for Surviving and Thriving, shares with us his insights and illustrative examples regarding:

• how business leaders can avoid becoming too politically involved
• how companies can contribute to the community in a manner consistent with their values without alienating segments of the community
• the breadth of individuals who should consider themselves business leaders and therefore community leaders

Additional Information

In addition to the outstanding insights Hank shares in The Business Tree and this edition of the StrategyDriven Podcast are the resources accessible from his website, www.HankMoore.com.   Hank’s book, The Business Tree, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Hank Moore has advised 5,000+ client organizations worldwide (including 100 of the Fortune 500, public sector agencies, small businesses and non-profit organizations). He has advised two U.S. Presidents and spoke at five Economic Summits. He guides companies through growth strategies, visioning, strategic planning, executive leadership development, Futurism and Big Picture issues which profoundly affect the business climate. He conducts company evaluations, creates the big ideas and anchors the enterprise to its next tier. The Business Tree™ is his trademarked approach to growing, strengthening and evolving business, while mastering change. To read Hank’s complete biography, click here.

Nathan Ives is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Episode 43 – The Big Picture of Business: Business Leader as Community Leader, part 1 of 2 examines the role of business leaders within their communities. During our discussion, Hank Moore, Corporate Strategist and author of The Business Tree: Growth Strategies and Tactics for Surviving and Thriving, shares with us his insights and illustrative examples regarding:

• the benefits businesses realize through strong community relationships
• risks business leaders face if they do not cultivate a positive relationship with their communities
• outward signs of good business – community relationships
• actions business leaders can take to build and maintain good community relationships

Additional Information

In addition to the outstanding insights Hank shares in The Business Tree and this edition of the StrategyDriven Podcast are the resources accessible from his website, www.HankMoore.com.   Hank’s book, The Business Tree, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Hank Moore has advised 5,000+ client organizations worldwide (including 100 of the Fortune 500, public sector agencies, small businesses and non-profit organizations). He has advised two U.S. Presidents and spoke at five Economic Summits. He guides companies through growth strategies, visioning, strategic planning, executive leadership development, Futurism and Big Picture issues which profoundly affect the business climate. He conducts company evaluations, creates the big ideas and anchors the enterprise to its next tier. The Business Tree™ is his trademarked approach to growing, strengthening and evolving business, while mastering change. To read Hank’s complete biography, click here.

Nathan Ives is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Special Edition 64 – An Interview with Jason Jennings, author of The Reinventors explores how to effectively implementing radical continuous change in order to realize the ongoing business growth it provides. During our discussion, Jason Jennings, author of The Reinventors: How Extraordinary Companies Pursue Radical Continuous Change, shares with us his insights and experiences regarding the:

• why a business needs to undergo continuous change in order to be successful
• excuses most commonly used to justify little or no business growth
• key elements for achieving continuous change

Additional Information

In addition to the outstanding insights Jason shares in The Reinventors and this special edition podcast are the resources accessible from his website, www.jason-jennings.com. Jason’s book, The Reinventors, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Jason Jennings, author of The Reinventors, is the bestselling author of It’s Not the Big That Eat the Small – It’s the Fast That Eat the Slow; Less Is More; Think Big, Act Small; and Hit the Ground Running. USA Today named Jason one of the three most in-demand business speakers in the world. To read Jason’s complete biography, click here.

Special Edition 63 – An Interview with Victoria Grady, author of The Pivot Point explores the psychology behind employees resistance to change and the actions leaders can take to more effectively move their organization to a state of high, post-change productivity. During our discussion, Victoria Grady, author of The Pivot Point: Success in Organizational Change, shares with us her insights and experiences regarding:

• the underlying psychology driving employees resistance to change
• observable differences in employee behaviors as driven by changing circumstances and the resulting organizational impacts
• quantitative measurement of employees response to change and how this information can inform management’s change management efforts
• actions leaders should take to better prepare their organization to overcome the resistance to change

Additional Information

In addition to the outstanding insights Victoria shares in The Pivot Point and this special edition podcast are the resources accessible from her website, www.PivotPnt.com. Victoria’s book, The Pivot Point, can be purchased by clicking here.

Victoria was recently featured by We Mean Business in an interviewed entitled Understanding Resistance. Click here to access this video.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Victoria Grady, author of The Pivot Point, is an Assistant Professorial Lecturer in the Department of Organizational Science within the Columbian School of Arts and Sciences at The George Washington University. Her consulting practice includes federal government institutions, nonprofit organizations, and private sector companies. To read Victoria’s complete biography, click here.

Episode 42 – Acquiring Management Experience focuses on how to gain management experience even if one does not currently hold a management position. Next, we’ll explore how to convey this experience such that it opens the doors to a management position within one’s organization. During our discussion, Wendy Powell, author of Management Experience Acquired: Necessary Skills for Successfully Managing Any Employee, shares with us her insights and illustrative examples regarding:

• the opportunities to ascend into management given today’s economic conditions
• what organization leaders are seeking in their managerial candidates
• how to gain management experience when one does not hold the position of manager
• how to effectively convey one’s management experience so to be considered for such a position
• how to overcome the ‘tenure barrier’ to promotion

Additional Information

In addition to the incredible insights Wendy shares in Management Experience Acquired and this podcast are the resources accessible from her website, www.ManagementExperienceAcquired.com.   Wendy’s book, Management Experience Acquired, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Wendy Powell is the author of Management Experience Acquired. With more than twenty-five years of human resource and management consulting experience, Wendy has spent most of her career at the University of Michigan. She is currently on the business faculty at both Palm Beach State College and the University of Phoenix. A member of the Society of Human Resource Management, she received a leadership award in 2002 from the Midwest College and University Professional Association for Human Resources. She is routinely featured on The Huffington Post and has appeared on Fox Business’s The Strategy Room. Wendy holds a Bachelor of Science degree in business management and a Master of Arts degree in organizational management.

Episode 41 – The Big Picture of Business: When the Next Recession is Coming explores the marketplace markers that signal a recession’s start and the timing of the next American recession. During our discussion, Hank Moore, Corporate Strategist and author of The Business Tree: Growth Strategies and Tactics for Surviving and Thriving, shares with us his insights and illustrative examples regarding:

• the cyclic nature of economic recessions
• markers indicating a recession is forthcoming
• when the next recession is likely to occur
• where to look for business improvement opportunities learned during a recession
• how to be prepared for business opportunities the next recession will present

Additional Information

In addition to the outstanding insights Hank shares in The Business Tree and this edition of the StrategyDriven Podcast are the resources accessible from his website, www.HankMoore.com.   Hank’s book, The Business Tree, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Hank Moore has advised 5,000+ client organizations worldwide (including 100 of the Fortune 500, public sector agencies, small businesses and non-profit organizations). He has advised two U.S. Presidents and spoke at five Economic Summits. He guides companies through growth strategies, visioning, strategic planning, executive leadership development, Futurism and Big Picture issues which profoundly affect the business climate. He conducts company evaluations, creates the big ideas and anchors the enterprise to its next tier. The Business Tree™ is his trademarked approach to growing, strengthening and evolving business, while mastering change. To read Hank’s complete biography, click here.

Episode 40 – The Big Picture of Business: Learning from the Recession and Moving Forward explores the actions business leaders can take in order to position their organizations to achieve marketplace success during economic downturns. During our discussion, Hank Moore, Corporate Strategist and author of The Business Tree: Growth Strategies and Tactics for Surviving and Thriving, shares with us his insights and illustrative examples regarding:

• the underlying causes of ‘The Great Recession‘
• why so many organizations are retaining cash
• actions business leaders should take now to maximize their success in the current market environment
• the impact the Dodd-Frank Wall Street Reform and Consumer Protection Act is having on businesses
• how business leaders can prepare their organizations to more effectively deal with future economic downturns

Additional Information

In addition to the outstanding insights Hank shares in The Business Tree and this edition of the StrategyDriven Podcast are the resources accessible from his website, www.HankMoore.com.   Hank’s book, The Business Tree, can be purchased by clicking here.

Final Request…

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About the Author

Hank Moore has advised 5,000+ client organizations worldwide (including 100 of the Fortune 500, public sector agencies, small businesses and non-profit organizations). He has advised two U.S. Presidents and spoke at five Economic Summits. He guides companies through growth strategies, visioning, strategic planning, executive leadership development, Futurism and Big Picture issues which profoundly affect the business climate. He conducts company evaluations, creates the big ideas and anchors the enterprise to its next tier. The Business Tree™ is his trademarked approach to growing, strengthening and evolving business, while mastering change. To read Hank’s complete biography, click here.

Special Edition 62 – An Interview with Mark Sanborn, author of Up, Down, or Sideways explores the actions everyone can take to achieve sustainable success, as they define it, regardless of their circumstances. During our discussion, Mark Sanborn, author of Up, Down, or Sideways: How to succeed when times are good, bad, or in between, shares with us his insights and experiences regarding:

• the difference between sustainable success, dumb luck, and informed misfortune
• the three key, overarching actions one must engage in to achieve sustainable success
• the barrier to sustainable success most people create for themselves and how to overcome it
• the secret ingredient to achieving sustainable success

Additional Information

In addition to the outstanding insights Mark shares in Up, Down, or Sideways and this special edition podcast are the resources accessible from his website, www.MarkSanborn.com.   Mark’s book, Up, Down, or Sideways, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Mark Sanborn, author of Up, Down, or Sideways, is the New York Times bestselling author of The Fred Factor as well as six other popular books. He is the president of Sanborn and Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is a noted authority and in-demand speaker on leadership, customer service, and extraordinary performance. To read Mark’s complete biography, click here.

Special Edition 61 – An Interview with John Maxwell, author of The 5 Levels of Leadership explores the five level of leadership, how our leadership appears differently to different individuals, and why there appears to be a growing shortage of leaders today. During our discussion, John Maxwell, author of The 5 Levels of Leadership: Proven Steps to Maximize Your Potential, shares with us his insights and experiences regarding:

• the five levels of leadership everyone must go through on their leadership development journey
• the difference between the popularized ‘level five leader’ and an individual who reaches what John defines as the fifth level of leadership
• how leaders may appear to function at different leadership levels to different people and whether or not a leader should strive to achieve a level five leadership relationship with everyone
• the leadership level most individuals operate at and how this contributes to the sense that there is a shortage of leaders today

Additional Information

In addition to the outstanding insights John shares in The 5 Levels of Leadership and this special edition podcast are the resources accessible from his website, www.JohnMaxwellOnLeadership.com.   John’s book, The 5 Levels of Leadership, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

John Maxwell, author of The 5 Levels of Leadership, is the founder of EQUIP and the John Maxwell Company, a leadership development firm. Each year he speaks to leaders at Fortune 500 companies, foreign governments, the National Football League, the United States Military Academy at West Point, and the United Nations. In total, John has trained more than 5 million leaders worldwide. To read John’s complete biography, click here.

Episode 2 – What makes an organization StrategyDriven? examines the qualities and characteristics of a StrategyDriven organization as well as the benefits these organizations realize over competing firms not so well aligned.
 

 
Learn more about how to become truly StrategyDriven by reading: The StrategyDriven Organization.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for watching the StrategyDriven Podcast – Video Edition!

Special Edition 60 – An Interview with Doug Moran, author of If You Will Lead explores the four key questions every leader must answer and the principles behind those questions every leader must embrace in order to be truly effective. During our discussion, Doug Moran, author of If You Will Lead: Enduring Wisdom for 21st-Century Leaders, shares with us his insights and experiences regarding:

• the four critical questions every leader must answer
• how a leader can identify who he/she is and what he/she believes in
• how a leader can convey their beliefs and values to followers in a way that is constructive and understandable
• what leaders must do to earn the right to lead others

Additional Information

In addition to the outstanding insights Doug shares in If You Will Lead and this special edition podcast are the resources accessible from his website, www.IfYouWillLead.net.   Doug’s book, If You Will Lead, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Doug Moran, author of If You Will Lead, is the founder of If You Will Lead, LLC, a firm providing leadership development and executive coaching advisory services. Throughout his career, Doug has served in leadership roles including several executive positions within Capital One Financial Services and as Virginia’s Deputy Secretary of Health and Human Resources. To read Doug’s complete biography, click here.

Episode 1 – What is Diversity and Inclusion? examines the definition of diversity and inclusion by…

• providing a conceptual definition of diversity and inclusion
• illustrating what diversity and inclusion looks like in action
• highlighting what diversity and inclusion is not
• describing some of the many benefits diverse and inclusive organizations realize over those not sharing these values

Learn more about what it means to be diverse and inclusive by reading: What is Diversity and Inclusion?.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for watching the StrategyDriven Podcast – Video Edition!

Special Edition 59 – An Interview with David Aaker, author of Brand Relevance explores the creation of offerings so different that they create unique categories within which customers perceive no other product or service alternatives. During our discussion, David Aaker, author of Brand Relevance: Making Competitors Irrelevant, shares with us his insights and experiences regarding:

• the difference between brand relevance and brand preference
• advantages of achieving brand relevance over brand preference
• several key factors needed to gain brand relevance
• how a company establishes and manages a new category or sub-category
• how a company maintains brand relevance over time
• key characteristics and competencies an organization must have to successfully pursue a brand relevance strategy

Additional Information

In addition to the outstanding insights David shares in Brand Relevance and this special edition podcast are the resources accessible from his website, www.Prophet.com.   David’s book, Brand Relevance, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

David Aaker, author of Brand Relevance: Making Competitors Irrelevant, is Vice-Chairman of Prophet, a marketing consultancy that helps senior executives balance their organization’s short-term business needs against their long-term growth goals, and Professor Emeritus of Marketing Strategy at UC Berkeley’s Haas School of Business. One of the world’s leading experts on branding and the winner of three awards for lifetime contributions to the science of marketing, David has published over 100 articles and fourteen books; including Strategic Market Management that has been translated into eighteen languages. To read David’s complete biography, click here.

Special Edition 58 – An Interview with Steve Boehlke, author of 50 Lessons on Leading introduces a method of self-reflection and growth that individuals can use to become better leaders and to foster leadership excellence within their organization. During our discussion, Steve Boehlke, author of 50 Lessons on Leading for Those with Little Time for Reading, shares with us his leadership insights and experiences regarding:

• his most important leadership lesson and why each individual’s most important lesson is necessarily different
• how to translate the fifty leadership lessons into day-to-day actions
• how executives and managers can use the fifty leadership lessons to further develop the leadership skills of those who report to them

Additional Information

In addition to the outstanding insights Steve shares in 50 Lessons on Leading and this special edition podcast are the resources accessible from his website, www.50LessonsOnLeading.com.   Steve’s book, 50 Lessons on Leading, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Steve Boehlke, author of 50 Lessons on Leading, is the principal architect and creator of Politics of Creativity^TM, a distinctive and groundbreaking leadership framework that fosters creativity and innovation by helping leaders develop the needed political skills to address ‘taboo’ topics that inhibit innovation and undermine productivity. He is a frequent keynote speaker and facilitator at conferences and seminars worldwide. To read Steve’s complete biography, click here.

Special Edition 57 – An Interview with Robert Simons, author of Seven Strategy Questions explores the seven strategy questions that can help an organization’s leaders identify gaps within their strategy and its execution. By asking and effectively answering these questions, executives and managers gain the insight necessary to better align their organization’s day-to-day operations to the optimal achievement of mission goals; thereby enhancing overall bottom line results. During our discussion, Robert Simons, author of Seven Strategy Questions: A Simple Approach for Better Execution, shares with us his insights regarding:

• the benefits of routinely asking the right strategy questions
• the key Seven Strategy Questions and what makes them so important
• how leaders can formally incorporate the Seven Strategy Questions into their business processes
• actions executives should take to develop rising managers so that they instinctively ask the Seven Strategy Questions as a part of their internal thought process and the way they interact with their staffs

Additional Information

In addition to the outstanding insights Robert shares in Seven Strategy Questions and this special edition podcast are the resources accessible from his Harvard Business School Working Knowledge website.   Robert’s book, Seven Strategy Questions, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Robert Simons, author of Seven Strategy Questions, is the Charles M. Williams Professor of Business Administration at the Harvard Business School. For twenty-five years, he has taught accounting, management control, and strategy implementation courses in the Harvard MBA and Executive Education programs. Robert’s research has been published in the Harvard Business Review and the Strategic Management Journal, among others. To read Robert’s complete biography, click here.

Special Edition 56 – An Interview with Andy Kanefield, co-author of Uncommon Sense explores how to create greater organizational alignment while at the same time maintaining the diversity of individual perspectives that together enables an organization to be more successful. During our discussion, Andy Kanefield, author of Uncommon Sense: One CEO’s Tale of Getting in Sync, share with us his insights, approaches, and real-world experiences regarding:

• the definition of sync
• quantitative and qualitative benefits of achieving organizational sync
• physical, operational business systems that contribute to organizational alignment and how to get them into sync
• varying types of individual personalities and approaches to work and how to align these to the achievement of the organization’s goals

Additional Information

In addition to the outstanding insights Andy shares in Uncommon Sense and this special edition podcast are the resources accessible from his website, www.Dialect.com.   Andy’s book, Uncommon Sense, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Andy Kanefield, co-author of Uncommon Sense, is the founder and CEO of Dialect and a member of the Neuroleadership Institute. Dialect helps CEOs and presidents manage the relationships between their organization’s divisions and departments in order to align their employees’ efforts. To read Andy’s complete biography, click here.

Special Edition 55 – An Interview with Adrian Ott, author of The 24-Hour Customer explores the impact of time on customers’ buying decisions; how to identify the time-value impacts associated with a product or service, the market opportunities created by the impact, and then how to formulate and position one’s offerings to create increased time-value and earn more sales. During our discussion, Adrian Ott, author of The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy, share with us her insights, approaches, and real-world experiences regarding:

• the money value of time as it relates to customers and their buying decisions
• the Time-ographics Framework and what information business leaders can glean about their products and services once they are plotted within this matrix
• several ‘in principal’ alterations leaders can make to products and services to increase their time-value
• actions business leaders should take to transform time-value insights into a cohesive, go-forward strategy that provides a roadmap to creating new and/or enhance existing revenue streams
• how business leaders can measure the effectiveness of their time-value initiatives

Additional Information

In addition to the incredible insights Adrian shares in The 24-Hour Customer and this special edition podcast are the resources accessible from her websites, www.24HourCustomer.com and www.ExponentialEdge.com.   Adrian’s book, The 24-Hour Customer, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Authors

Adrian Ott, author of The 24-Hour Customer, is the CEO and Founder of Exponential Edge, a management advisory firm that assists leading global corporations in identifying and building new roads to revenue. Consulting Magazine called Adrian “one of Silicon Valley’s most respected strategists.” She has worked with some of the most innovative Fortune 500 and start-up companies in the world; helping them gain a market edge in today’s exponential economy. To read Adrian’s complete biography, click here.

Special Edition 54 – An Interview with Gail Martin, author of 30 Days to Social Media Success explores approaches to effective business marketing using social media outlets such as Twitter, LinkedIn, Facebook, and blogging; marketing that drives traffic and ultimately results in increased sales. During our discussion, Gail Martin, author of 30 Days to Social Media Success: The 30 Day Results Guide to Making the Most of Twitter, Blogging, LinkedIn, and Facebook, share with us her insights, approaches, and real-world experiences regarding:

• what social media marketing is and several examples of this type of communication channel
• quantifiable results businesses realize as a result of implementing an effective social media strategy
• how social media marketing results can be quantifiably measured
• costs associated with implementing a social media marketing strategy in terms of time and money
• how Twitter, LinkedIn, Facebook, and blogging can be effectively used as marketing tools

Additional Information

In addition to the incredible insights Gail shares in 30 Days to Social Media Success and this special edition podcast are the resources accessible from her website, www.GailMartinMarketing.com.   Gail’s book, 30 Days to Social Media Success, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Authors

Gail Martin, author of 30 Days to Social Media Success, is a marketing expert and international speaker, and the owner of DreamSpinner Communications. She is the ‘Get Results Resource’ for marketing that works; helping small and start-up businesses, consultants, coaches, authors, and solo professionals succeed through affordable publicity. To read Gail’s complete biography, click here.

Episode 39 – Making Change Work: A Radical Approach to Change Management, Real Leadership explores what true leadership is and how it is effectively applied throughout the change management process. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

• what leadership is and the difference between leadership and management
• the qualities, characteristics, and skills successful change leaders commonly possess
• the difference between the exercise of power and force
• reasons so many change implementations are unsuccessful
• steps leaders should take to ensure change implementations succeed
• how leaders can get buy-in before the change initiative begins
• the outward signs a leader should look for that indicate the change has been accepted; that the organization will continue to adhere to the change and not revert back to its previous way of doing business
• actions the change leader should take if he or she feels the organization is not accepting the change; that the change initiative is failing

Additional Information

In addition to the outstanding insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the sixth and final podcast in a series that teaches leaders how to make change work.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation^®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

Episode 38b – Overcoming Resistance to Change, part 2 of 2 explores the three different types of resistance frequently encountered when implementing a business change, how to recognize each type, and the actions change leaders can take to overcome each of these objections. During our discussion, Rick Maurer, author of Beyond the Wall of Resistance: Why 70% of All Changes Still Fail – and What You Can Do About It, shares with us his insights and illustrative examples regarding:

• how change leaders can recognize the second and third types of resistance to change
• actions leaders should take to overcome these types of resistance
• how the three types of resistance ‘play off of each other‘ and how to use this interrelationship to more easily overcome the organization’s overall resistance to change

Additional Information

In addition to the outstanding insights Rick shares in Beyond the Wall of Resistance and this edition of the StrategyDriven Podcast are the resources accessible from his websites, www.RickMaurer.com and www.ChangeManagementNews.com.   Rick’s book, Beyond the Wall of Resistance, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Rick Maurer, author of Beyond the Wall of Resistance, is a renowned change management expert, speaker, and bestselling author. He is an advisor to business leaders from a variety of organizations throughout the world, including major Fortune 500 companies, as well as private and nonprofit institutions in industries such as aerospace, healthcare, government, professional associations, telecommunications, and finance. Rick’s opinion has been sought by The Wall Street Journal, The Washington Post, Investor’s Business Daily, Fortune, USA Today, and The Economist. To read Rick’s complete biography, click here.

Episode 38a – Overcoming Resistance to Change, part 1 of 2 explores the three different types of resistance frequently encountered when implementing a business change, how to recognize each type, and the actions change leaders can take to overcome each of these objections. During our discussion, Rick Maurer, author of Beyond the Wall of Resistance: Why 70% of All Changes Still Fail – and What You Can Do About It, shares with us his insights and illustrative examples regarding:

• whether resistance has to occur with every change or if it can be avoided
• what resistance to change is
• the three types of change resistance and risks associated with each
• how change leaders can recognize the first type of resistance to change
• actions leaders should take to overcome this type of resistance

Additional Information

In addition to the outstanding insights Rick shares in Beyond the Wall of Resistance and this edition of the StrategyDriven Podcast are the resources accessible from his websites, www.RickMaurer.com and www.ChangeManagementNews.com.   Rick’s book, Beyond the Wall of Resistance, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Rick Maurer, author of Beyond the Wall of Resistance, is a renowned change management expert, speaker, and bestselling author. He is an advisor to business leaders from a variety of organizations throughout the world, including major Fortune 500 companies, as well as private and nonprofit institutions in industries such as aerospace, healthcare, government, professional associations, telecommunications, and finance. Rick’s opinion has been sought by The Wall Street Journal, The Washington Post, Investor’s Business Daily, Fortune, USA Today, and The Economist. To read Rick’s complete biography, click here.

Special Edition 53 – An Interview with Randy Dobbs, author of Transformational Leadership examines what it takes to achieve real and meaningful organizational change in a way that improves overall performance and ultimately enhances the bottom line. During our discussion, Randy Dobbs, author of Transformational Leadership: A Blueprint for Real Organizational Change, share with us his insights, approaches, and real-world experiences regarding:

• the importance of having earnings as a transformational goal and how to link that goal to an organizational change
• personal qualities, characteristics, and attributes transformational leaders embody
• the ‘secret sauce’ of transformational change and how a leader creates it
• basic building block steps to achieving real organizational change
• signs the organization has achieved a true transformation and won’t revert back to past habits or the way it used to be done
• achieving and maintaining a balance of both personality and style and knowledge, skills, and experiences among members of the senior leadership team
• when inheriting a leadership team, how to identify who on that team should stay, who should go, and what role each person should fill

Additional Information

In addition to the incredible insights Randy shares in Transformational Leadership and this special edition podcast are the resources accessible from his website, www.DobbsLeadership.com.   Randy’s book, Transformational Leadership, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Authors

Randy Dobbs, author of Transformational Leadership, is a Senior Operating Executive at Welsh, Carson, Anderson & Stowe; one of the largest and most successful private-equity firms in the United States. Randy rose to become a CEO in a General Electric Company business with the encouragement and coaching of high-level executives including the legendary GE Chairman, Jack Welch. In a string of GE positions of increasing responsibility, Randy excelled as a turnaround specialist who transformed every organization he led and established a winning record of improved earnings. More recently, Randy used the same ‘secret sauce’ to transform and improve earnings as CEO of Philips Medical Systems, North America, and USIS, a leading global security services provider, where he led 7,000 knowledge workers to a new understanding of how to work together to achieve business results. To read Randy’s complete biography, click here.

Special Edition 52b – An Interview with Ken Ball and Gina Gotsill, co-authors of Surviving the Baby Boomer Exodus, part 2 of 2 explores methods for effectively capturing, retaining, and transferring the knowledge of departing workers thereby enabling those who remain to continue to use this hard-won information to the benefit of the organization. During our discussion, Ken Ball and Gina Gotsill, co-authors of Surviving the Baby Boomer Exodus: Capturing Knowledge for Gen X and Y Employees, share with us their insights and illustrative examples regarding:

• the characteristics of a good knowledge retention program
• how to identify those individuals whose knowledge should be captured and retained
• how to identify when someone is likely to retire, including the legal and ethical restrictions surrounding such activities
• overcoming employees’ fear of personal value loss when sharing their hard-won knowledge
• actions leaders should take to ensure captured knowledge reaches those who need it in a way and at a time that makes it useful to them
• how a knowledge retention program’s return on investment and overall programmatic success can be measured

Additional Information

Ken and Gina’s book, Surviving the Baby Boomer Exodus: Capturing Knowledge for Gen X and Y Employees (Course Technology PTR, Cengage Learning 2010), can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Ken Ball is a Baby Boomer and has been tracking issues relating to aging in the workplace for several years. At TechProse, he drives business development for the consulting firm that specializes in knowledge/content management, training, and documentation for major U.S. clients. He has more than 30 years of experience in corporate sales and marketing, including years in book publishing business, working for IDG Books, publishers of the …For Dummies computer and general reference books. He has a marketing communications degree from Bradley University.

Gina Gotsill is a Gen X writer who has studied journalism at San Francisco State University and University of California, Berkeley. She is also a fellow of the Poynter Institute, a journalism think tank based in St. Petersburg, Florida. Gina has covered a wide range of business topics that include keeping Boomer skills in the workplace, teaching finance to non-finance professionals, and growth and change in urban and suburban business clients.

For more information about Ken Ball and Gina Gotsill and Surviving the Baby Boomer Exodus (Course Technology PTR, Cengage Learning 2010), please visit their website www.survivingtheboomerexodus.com.

Special Edition 52a – An Interview with Ken Ball and Gina Gotsill, co-authors of Surviving the Baby Boomer Exodus, part 1 of 2 explores methods for effectively capturing, retaining, and transferring the knowledge of departing workers thereby enabling those who remain to continue to use this hard-won information to the benefit of the organization. During our discussion, Ken Ball and Gina Gotsill, co-authors of Surviving the Baby Boomer Exodus: Capturing Knowledge for Gen X and Y Employees, share with us their insights and illustrative examples regarding:

• the defining characteristics of Baby Boomers, Gen Xers, and Millennials
• why the retirement of Baby Boomers is of particular concern with respect to organizational knowledge retention and which industries are at the greatest risk of knowledge loss
• the direct and ancillary benefits of knowledge retention programs

Additional Information

Ken and Gina’s book, Surviving the Baby Boomer Exodus: Capturing Knowledge for Gen X and Y Employees (Course Technology PTR, Cengage Learning 2010), can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Ken Ball is a Baby Boomer and has been tracking issues relating to aging in the workplace for several years. At TechProse, he drives business development for the consulting firm that specializes in knowledge/content management, training, and documentation for major U.S. clients. He has more than 30 years of experience in corporate sales and marketing, including years in book publishing business, working for IDG Books, publishers of the …For Dummies computer and general reference books. He has a marketing communications degree from Bradley University.

Gina Gotsill is a Gen X writer who has studied journalism at San Francisco State University and University of California, Berkeley. She is also a fellow of the Poynter Institute, a journalism think tank based in St. Petersburg, Florida. Gina has covered a wide range of business topics that include keeping Boomer skills in the workplace, teaching finance to non-finance professionals, and growth and change in urban and suburban business clients.

For more information about Ken Ball and Gina Gotsill and Surviving the Baby Boomer Exodus (Course Technology PTR, Cengage Learning 2010), please visit their website www.survivingtheboomerexodus.com.

Special Edition 51 – An Interview with Priscilla Nelson and Ed Cohen, co-authors of Riding the Tiger examines what it takes to lead a thriving global organization through an Enron-like catastrophic event. During our discussion, Priscilla Nelson and Ed Cohen, co-authors of Riding the Tiger: Leading Through Learning in Turbulent Times, share with us their insights, personal experiences, and illustrative examples regarding:

• a brief history of the catastrophic events that took place at Satyam Computer Services and the impact those events had on the company
• the six components of the ‘Lights On’ strategy
• the role of communications and learning in executing the ‘Lights On’ strategy
• the most important leadership guidelines when dealing with a crisis
• what executives should do to ensure their organization’s leadership team is prepared to deal with a crisis should one occur
• what leaders should do to ensure their personnel don’t revert to an undesired way of behaving during a time of crisis
• how leaders can keep their employees focused on the good of the company and its salvation during troubled times

Additional Information

In addition to the incredible insights Priscilla and Ed share in Riding the Tiger and this special edition podcast are the resources accessible from their websites, www.NelsonCohen.com and www.RidingTheTiger.com.   Priscilla and Ed’s book, Riding the Tiger, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Authors

Ed Cohen & Priscilla Nelson, partners at Nelson Cohen Global Consulting ( www.NelsonCohen.com), provide thought leadership and strategic guidance to leaders and companies around the world. They are co-authors of Riding the Tiger: Leading Through Learning in Turbulent Times (www.ridingthetiger.com) published by ASTD 2010.

Ed has worked in more than 40 countries with organizations including Booz Allen Hamilton, Satyam, Seer Technologies, National Australia Bank, Larson & Toubro and the World Economic Forum. He is the only Chief Learning Officer to lead two companies to ASTD BEST Award #1 ranking; Booz Allen Hamilton and Satyam Computer Services (only company outside United States to achieve this).

Pris has 30 years of experience with Fortune 500 companies around the world. She has received international acclaim for her work in global leadership development, diversity and executive coaching.

Special Edition 50 – An Interview with Marshall Fisher, co-author of The New Science of Retailing examines the use of analytics to improve an organization’s supply chain performance in a way that ultimately enhances the bottom line. During our discussion, Marshall Fisher, co-author of The New Science of Retailing: How Analytics are Transforming the Supply Chain and Improving Performance, shares with us his insights and illustrative examples regarding:

• actions business leaders can take to improve their forecasts
• what a ‘Flexible Supply Chain’ is and the benefits it provides
• capabilities an organization needs to possess and steps leaders must take to develop a ‘Flexible Supply Chain’
• methods to determine the amount of supply chain flexibility needed
• how leaders can align their supply chain operations with the organization’s goals
• key factors executives should consider when making decisions regarding which technologies to pursue in order to enhance their supply chain operations

Additional Information

Marshall’s book, The New Science of Retailing, that he co-authored with Ananth Raman, the UPS Foundation Professor of Business Administration at the Harvard Business School, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Marshall Fisher, co-author of The New Science of Retailing, is the UPS Professor of Operations and Information Management at the University of Pennsylvania’s Wharton School of Business and co-director of the Fishman-Davidson Center for Service and Operations Management. To read Marshall’s complete biography, click here.

Special Edition 49 – An Interview with Kathryn Ullrich, author of Getting to the Top explores the approaches everyone in the corporate world can use, regardless of their current position, to shape their career development and accelerate their advancement. During our discussion, Kathryn Ullrich, author of Getting to the Top: Strategies for Career Success, shares with us her insights and illustrative examples regarding:

• what an individual should do to identify the knowledge, skills, and experiences needed at the next level and then get an accurate understanding of their personal strengths, weaknesses, and developmental needs to move into the desired position
• four different career paths and the developmental benefits of each
• determining how long an individual needs to be in a position to realistically satisfy their developmental needs
• avenues an individual should consider pursuing if a needed developmental assignment within their organization is unavailable
• the several key skills and functional area experiences commonly possessed by those at the top
• actions leaders should take and what roles they should fulfill in the development of their employees

Additional Information

In addition to the incredible insights Kathryn shares in Getting to the Top and this special edition podcast are the resources accessible from her website, www.GettingToTheTop.com.   Kathryn’s book, Getting to the Top, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Kathryn Ullrich, author of Getting to the Top: Strategies for Career Success, heads Kathryn Ullrich Associates, a Silicon Valley executive search firm, and Alumni Career Services for UCLA’s Anderson School of Management. Kathryn also leads the Getting to the Top career development programs at the Stanford Graduate School of Business and the UCLA Anderson School of Management. Through these career programs, over 1,500 attendees have learned the career paths and skills to be successful in different functional areas including marketing, product management, public relations and corporate communications, strategic alliances and channels, sales, business development, consulting, private equity, corporate operations, and general and executive management. To read Kathryn’s complete biography, click here.

Special Edition 48 – An Interview with Wendy Powell, author of Management Experience Acquired explores the techniques managers need to know in order to effectively deal with the diverse employee issues that occur in today’s workplace environment. During our discussion, Wendy Powell, author of Management Experience Acquired: Necessary Skills for Successfully Managing Any Employee, shares with us her insights and illustrative examples regarding:

• what companies can do to better prepare individuals for management roles
• what individuals aspiring to management positions should do to better prepare themselves for the challenges they will face once there
• whether treating employees fairly means that they should all be treated equally
• what managers can do to feel more comfortable providing constructive, corrective feedback to employees
• how to overcome the often self imposed reluctance to approach seniors, peers, and the human resources staff for advice on how to deal with employee issues

Additional Information

In addition to the incredible insights Wendy shares in Management Experience Acquired and this special edition podcast are the resources accessible from her website, www.ManagementExperienceAcquired.com.   Wendy’s book, Management Experience Acquired, can be purchased by clicking here.

Look for Wendy on NBC’s Daytime

Wendy will be a featured guest on NBC’s Daytime Morning Show the week of Monday, October 11. Watch for Wendy and learn more about how to become increasingly effective even in a down economy.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Wendy Powell is the author of Management Experience Acquired. With more than twenty-five years of human resource and management consulting experience, Wendy has spent most of her career at the University of Michigan. She is currently on the business faculty at both Palm Beach State College and the University of Phoenix. A member of the Society of Human Resource Management, she received a leadership award in 2002 from the Midwest College and University Professional Association for Human Resources. She is routinely featured on The Huffington Post and has appeared on Fox Business’s The Strategy Room. Wendy holds a Bachelor of Science degree in business management and a Master of Arts degree in organizational management.

Special Edition 47 – An Interview with Rick Maurer, author of Beyond the Wall of Resistance explores how to effectively managing business change by overcoming the three common change objections and better engaging the workforce in not only making the change but in sustaining the results. During our discussion, Rick Maurer, author of Beyond the Wall of Resistance: Why 70% of All Changes Still Fail – and What You Can Do About It, shares with us his insights and illustrative examples regarding:

• why companies experience such a high change management failure rate
• why people resist change
• whether resistance has to occur with every change or whether it can be avoided
• the key phases of the change management cycle
• when change management activities should be started
• the most damaging change management mistake leaders make and how to avoid it
• what leaders should do to improve their change management effectiveness

Additional Information

In addition to the outstanding insights Rick shares in Beyond the Wall of Resistance and this special edition podcast are the resources accessible from his websites, www.RickMaurer.com and www.ChangeManagementNews.com.   Rick’s book, Beyond the Wall of Resistance, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Rick Maurer, author of Beyond the Wall of Resistance, is a renowned change management expert, speaker, and bestselling author. He is an advisor to business leaders from a variety of organizations throughout the world, including major Fortune 500 companies, as well as private and nonprofit institutions in industries such as aerospace, healthcare, government, professional associations, telecommunications, and finance. Rick’s opinion has been sought by The Wall Street Journal, The Washington Post, Investor’s Business Daily, Fortune, USA Today, and The Economist. To read Rick’s complete biography, click here.

Episode 36 – The Warning Signs of Employee Disenfranchisement explores the warning signs of employee disenfranchisement; indicators that lost productivity, contribution and rising attrition may be eminent. During our discussion, Michael Lee Stallard, author of Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity and co-Founder and President of E Pluribus Partners, shares with us his insights and illustrative examples regarding:

• the benefits leaders realize as a result of better engaging their employees
• observable behaviors, policies, and organizational structures that disenfranchise employees
• precursor indicators that can be used as an ‘early warning system’ to detect the onset of employee disenfranchisement
• processes, monitoring systems, and performance measures leaders can use to recognize the onset of disenfranchisement
• the extent leaders should enlist the assistance of outside advisors to evaluate their business environment and workforce sentiments and the benefits of doing so
• key attributes separating leaders who successfully engage employees from those who do not

Additional Information

In addition to the outstanding insights Michael shares in Fired Up or Burned Out and this edition of the StrategyDriven Podcast are the resources accessible from his websites, www.FiredUpOrBurnedOut.com, www.EPluribusPartners.com, and www.MichaelLeeStallard.com. Michael’s Connection Culture Manifesto can be downloaded for free by clicking here. His book, Fired Up or Burned Out, can be purchased by clicking here.

A special gift for StrategyDriven readers…

We are pleased to announce that Michael has made the electronic version of his book, Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity, available for download at no cost to our readers. Simply click on the link above to download your copy of this remarkable book on how to better engage employees; igniting their creativity, imagination, and spirits to the success of the organization.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Michael Lee Stallard, author of Fired Up or Burned Out, is co-Founder and President of E Pluribus Partners, a consulting firm specializing in helping leaders create ‘Connection Cultures’ to form strong bonds among the management, employees, and customers of an organization. Michael’s work has been featured in The Wall Street Journal, The New York Times, Leader to Leader, Human Resource Executive, and Fox Business Now. He has spoken at conferences organized by The Conference Board, GE, Google, NASA, Johnson & Johnson and Yale-New Haven Hospital. To read Michael’s full biography, click here.

Special Edition 46 – An Interview with David Axson, author of The Management Mythbuster explores the common errors made when executing time-honored strategic planning and business management practices and how to avoid these mistakes; subsequently improving management’s effectiveness and the organization’s bottom line. During our discussion, David Axson, author of The Management Mythbuster and President of the Sonax Group, shares with us his insights and illustrative examples regarding:

• whether many time-honored business principles need to be changed or the way in which they are implemented needs improvement
• the role of the mission statement and the qualities of a good mission statement
• circumstances when consultants should be hired and the actions managers should take to ensure their consultants add real value
• principles to follow when using forecasts as a planning tool
• how to motivate prudent long-term risk-taking even at the realization of near-term costs
• why there is no such thing as an IT project
• what should be done to enhance the value of financial information such that it creates real, value-adding decision-making information for executives and managers

Additional Information

In addition to the outstanding insights David shares in The Management Mythbuster and this special edition podcast are the resources accessible from his website, www.DavidAxson.com.   David’s book, The Management Mythbuster, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

David Axson, author of The Management Mythbuster, is President of the Sonax Group, a business advisory firm. He is a former head of corporate planning at Bank of America and was a co-founder of The Hackett Group. He is a sought-after speaker and writer on business strategy and management and is widely regarded as a thought leader in the industry. To read David’s complete biography, click here.

Special Edition 45 – An Interview with Sharon Armstrong, author of The Essential Performance Review Handbook explores how to conduct personnel performance reviews that are a positive experience for employees and that helps them and the organization excel. During our discussion, Sharon Armstrong, author of The Essential Performance Review Handbook: A Quick and Handy Resource For Any Manager or HR Professional and Founder of Sharon Armstrong and Associates, shares with us her insights and illustrative examples regarding:

• what is at the heart of manager and employee anxiety over personnel performance reviews
• why some managers and employees approach the performance review process with a high degree of cynicism
• key principles and methods managers and employees should practice when preparing, executing, and following-up on performance reviews
• the most effective periodicity for conducting performance reviews
• how executives and managers can ensure performance ratings are consistently defined and applied

Additional Information

In addition to the outstanding insights Sharon shares in The Essential Performance Review Handbook and this special edition podcast are the resources accessible from her websites, www.SharonArmstrongAndAssociates.com and www.TheEssentialPerformanceReviewHandbook.com.   Sharon’s book, The Essential Performance Review Handbook, can be purchased by clicking here.

About the Author

Sharon Armstrong, author of The Essential Performance Review Handbook and The Essential HR Handbook, is the Founder of Sharon Armstrong and Associates. Sharon has served as director of human resources at a law firm and several other organizations in Washington, DC. Since launching her own consulting business in 1998, she has provided training and completed HR projects dealing with performance management design and implementation for a wide variety of clients. To read Sharon’s complete biography, click here.

Special Edition 44b – An Interview with David Parmenter, author of Key Performance Indicators, part 2 of 2 explores how to create a winning key performance indicator system that transforms these reports into decision-making tools supporting achievement of superior bottom line results. During our discussion, David Parmenter, author of Key Performance Indicators: Developing, Implementing, and Using Winning KPIs shares with us his insights and illustrative examples regarding:

• Critical Success Factors, their role in connecting business strategy to performance measurement, and how to identify them
• key steps to developing a performance measurement system
• benefits of using a database to catalog the organization’s performance measures and the type of data this database should contain

Additional Information

In addition to the outstanding insights David shares in Key Performance Indicators and this special edition podcast are the resources accessible from his website, www.DavidParmenter.com.   David’s book, Key Performance Indicators, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

David Parmenter is author of Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. David is an internationally renowned speaker, author, and advisor known for his work in the development of performance measurement systems that transforms these reports into a decision-making tool. He is a Fellow of the Institute of Chartered Accountants in England and has delivered workshops to thousands of executives and managers around the world. To read David’s complete biography, click here.

Special Edition 44a – An Interview with David Parmenter, author of Key Performance Indicators, part 1 of 2 explores how to create a winning key performance indicator system that transforms these reports into decision-making tools supporting achievement of superior bottom line results. During our discussion, David Parmenter, author of Key Performance Indicators: Developing, Implementing, and Using Winning KPIs shares with us his insights and illustrative examples regarding:

• differences and relationships between key performance indicators, key results indicators, performance indicators, and results indicators
• characteristics of key performance indicators that makes them both unique and powerful measures of performance
• dangers associated with treating all performance measures as key performance indicators

Additional Information

In addition to the outstanding insights David shares in Key Performance Indicators and this special edition podcast are the resources accessible from his website, www.DavidParmenter.com.   David’s book, Key Performance Indicators, can be purchased by clicking here.

About the Author

David Parmenter is author of Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. David is an internationally renowned speaker, author, and advisor known for his work in the development of performance measurement systems that transforms these reports into a decision-making tool. He is a Fellow of the Institute of Chartered Accountants in England and has delivered workshops to thousands of executives and managers around the world. To read David’s complete biography, click here.

Special Edition 43b – An Interview with Diane Katz, author of Win at Work!, part 2 of 2 examines how to deal with workplace conflict in a non-confrontational manner that enables everyone involved to win and the organization to function more productively. During our discussion, Diane Katz, author of Win at Work!: The Everybody Wins Approach to Conflict Resolution shares with us her insights and illustrative examples regarding:

• the masculine and feminine approach to handling conflict and the aspects of each that should be used to approach conflict resolution constructively
• an 8-step, non-confrontational method for resolving conflict in the workplace – The Working Circle
• actions leaders should take to improve their conflict resolution skills
• additional actions leaders should take to help their peers and employees better handle conflict

Additional Information

In addition to the invaluable insights Diane shares in Win at Work! and this special edition podcast are the resources accessible from her website, www.TheWorkingCircle.com.   Diane’s book, Win at Work!, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Diane Katz is author of Win at Work! and President of The Working Circle, a management consultancy providing organizational development, human resources, and team building training and coaching. For over 15 years, Diane has helped executives and managers in manufacturing, construction, technology, healthcare, government, and nonprofits better deal with workplace conflict using her unique, 8-step non-confrontational method, The Working Circle. To read Diane’s complete biography, click here.

Special Edition 43a – An Interview with Diane Katz, author of Win at Work!, part 1 of 2 examines how to deal with workplace conflict in a non-confrontational manner that enables everyone involved to win and the organization to function more productively. During our discussion, Diane Katz, author of Win at Work!: The Everybody Wins Approach to Conflict Resolution shares with us her insights and illustrative examples regarding:

• the harmful impacts destructive conflict has on an organization
• traits that make conflict destructive rather than constructive
• observable behaviors, policies, and other structures organizations plagued with ongoing internal conflict possess
• why destructive conflict goes unresolved

Additional Information

In addition to the invaluable insights Diane shares in Win at Work! and this special edition podcast are the resources accessible from her website, www.TheWorkingCircle.com.   Diane’s book, Win at Work!, can be purchased by clicking here.

About the Author

Diane Katz is author of Win at Work! and President of The Working Circle, a management consultancy providing organizational development, human resources, and team building training and coaching. For over 15 years, Diane has helped executives and managers in manufacturing, construction, technology, healthcare, government, and nonprofits better deal with workplace conflict using her unique, 8-step non-confrontational method, The Working Circle. To read Diane’s complete biography, click here.

Special Edition 42b – An Interview with Geoff Loftus, author of Lead Like Ike, part 2 of 2 explores the leadership lessons of General Dwight D. Eisenhower, the American CEO of D-Day, and how by applying these lessons, business professionals can achieve far greater success in today’s challenging and rapidly evolving business world. During our discussion, Geoff Loftus, author of Lead Like Ike: Ten Business Strategies from the CEO of D-Day shares with us his insights and illustrative examples regarding:

• Eisenhower’s criteria for keeping or terminating problematic subordinates and why these provided beneficial
• the most important business strategy taught by the CEO of D-Day
• why an Eisenhower-like leader could rise and thrive in today’s fast-paced business world

Additional Information

In addition to the invaluable insights Geoff shares in Lead Like Ike and this special edition podcast are the resources accessible from his website, www.GeoffLoftus.com.   Geoff’s book, Lead Like Ike, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Geoff Loftus is author of Lead Like Ike. Previously, Geoff served as Managing Editor of Across the Board, a monthly business magazine of thought and opinion at The Conference Board. He has addressed large audiences from Fortune 500 companies on numerous business topics, has been a regular contributor to Forbes.com, and has been interviewed by Fortune, The New York Times, and The Wall Street Journal. To read Geoff’s complete biography, click here.