My Story:

I wanted to take my blog, Desert Book Chick, from its place on Wordpress.com to a self hosted Wordpress.org site. I signed up with a webhost, got my shiny new domain name, got in the driver’s seat, and off I went. It took two painful weeks before I finally had my site looking vaguely like I wanted it to look. Along the way I learned a lot. Being an anthropologist, I’m always looking for hidden cultural ‘memes’ and understandings. In the course of reflecting on my experiences, I found I wasn’t alone - and this conversation was born.

The Trouble With Beginners:

In our mind’s eye, we beginners have ‘the picture’. It’s the biggest, best, most eye-popping blog or website you’ve ever seen. It’s our baby, part of us, and we want to get it happening as soon as we can. Even worse, we desperately want to do it ourselves. Yet, lurking just beneath the surface of our shiny new websites are various shady characters like code, blogging platforms and flashy custom themes. Pretty soon, we beginners are stumbling around in the dark, losing weeks as we ogle tutorials, cut and paste code like mad cows, and trawl forums for answers.

And it’s a jungle out there! There are hundreds of thousands of sites offering tutorials and help, and the forums are like labyrinths, complete with the occasional cranky, biting creature that leaps at you from out of a dark corner.

Most of the time, (a nod in the direction of Donald Rumsfeld) we beginners simply don’t know what we don’t know. We don’t know that it’s not etiquette to ask for help in the comments sections of expert’s blogs (I’m not sure why this is), nor we do know that the same question we’re asking might have been asked 1000 times before in seven different ways. To be blunt, we just want to get on with creating our blogs and adding content.

A Few Words on Experts:

Whilst I can’t speak about setting up a blog from the point of view of an expert, I can speak about the characteristics of experts. They’re experts at writing code, plugins, tweaking the intestines of SQL databases, and other even more arcane and mysterious rituals that I can’t begin to imagine. Expert at things that make my mind go blank - in the same way the phrase patrilineal exogamous moieties probably looks like incomprehensible dribble to you. But I’m an expert in my field, I hang out with other anthropologists, chat online with them, read journals and ethnographies. Not for a moment is the phrase ‘patrilineal exogamous moieties’ strange or meaningless to me or my ‘tribe’.

The Anthropologist’s Gaze:

Beginners and experts are two very different ‘tribes’, speaking very different languages. I’m not telling you anything here that you don’t already know. What I’m highlighting though is the importance of listening and learning to speak each other’s language. After all, the ultimate purpose of tutorials and other resources written by experts for beginners is plain old communication and education - in other words, a conversation aimed a imparting knowledge.

Sometimes, however, the language barrier gets in the way: beginners can’t really hear what experts are saying. Other times, the way in which beginners work gets in the way, using both blogging platforms and tutorials in very different ways to which experts do.

That’s where some anthropological fieldwork -some user-based ethnography- comes in handy. Microsoft, Xerox and IBM employ ethnographers and anthropologists to go into homes, observe and understand just how people are using their products. They then use this information to improve existing or create new products. But rather than hire an anthropologist to start such a conversation, I’m going to suggest that beginners and experts get together and start a ‘conversation’.

One way to overcome the language barrier and really get into the minds of beginners is to get a group of them together and say:go for it guys! Give them your tutorial and get them to record step-by-step what they do and what it is they have in mind to achieve at each step of the process. Get them to write down the problems they had in understanding instructions. Ask: What do they do? How do they do it? Why are they doing these things? From this, you’d really be surprised what you’ll learn.

As an aside, I’ve used this method when consulting with Aboriginal Elders about all kinds of major works projects (like phosphate mines!) -trialling posters, 3D presentations and 3D storylines set up in creek beds and dusty tracks in the Australian outback. The process of asking people whether the story I tell is one they can understand, and their gentle advice on how to improve the stories I tell, has helped me learn how to speak their language and do my ‘thing’ better. It’s been an invaluable lesson that I’ve taken into every aspect of my life.

So think about it. Conversations, storytelling and listening: hardly rocket science, but the foundation of speaking each other’s languages.

—–
Amanda Markham writes at Desert Book Chick about books and the people who write them. You also find her on Twitter as Amanda467

Thanks, Amanda. We all need reminders like this one. Talking inside a fishbowl is a real social web problem for all of us!

–ME “Liz” Strauss
Work with Liz on your business!!

and the right to call themselves
Successful Blog SOBs.

I invite them to take a badge home to display on their blogs.

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They take the conversation to their readers,
contribute great ideas, challenge us, make us better, and make our businesses stronger.

I thank all of our SOBs for thinking what we say is worth passing on.
Good conversation shared can only improve the blogging community.

Should anyone question this SOB button’s validity, send him or her to me. Thie award carries a “Liz said so” guarantee, is endorsed by Kings of the Hemispheres, Martin and Michael, and is backed by my brothers, Angelo and Pasquale.

Want to become an SOB?

If you’re an SO-Wanna-B, you can see the whole list of SOBs and learn how to be one by visiting the SOB Hall of Fame– A-Z Directory . Click the link or visit the What IS an SOB?! page in the sidebar.

–ME “Liz” Strauss

Welcome to the SOB Cafe

We offer the best in thinking — articles, books, podcasts, and videos about business online written by the Successful and Outstanding Bloggers of Successful Blog. Click on the titles to enjoy each selection.

The Specials this Week are

Chris Brogan
Someone else took your idea. You’ve been talking about it for years. That’s your thing. I can’t believe she said what I’ve been saying for years, and now she’s got a book. I could totally do that.

Saul Colt
Way back in October I put my “money where my mouth is” and challenged someone to come up with a new idea in Social Media because if there ever was something that needs re-invention, this is it …

Tim’s Strategy
And if you listened to my appearance on the Recruiting Animal Radio Show you may have an interesting view of my personality and strengths. Animal has a well-honed way of sweeping your feet out from under you.

So now I’m here to answer the big one. In full detail. For the world to evaluate and comment on.

Social Media Marketing News

# Ask for feedback and/or ask questions at the end of a post.
# Comment on other’s blogs.
# Barrier to comments BAD (in other words, don’t make it difficult for people to leave comments).

Barry Moltz
I am horrible on putting things together. So when my son wanted a new basketball hoop I shivered.

I dutifully ordered it from Walmart and it came a few days later in the mail. One night, my son and I embarked on the journey called “Assembly Required.”

Media Buzz
Instant messaging, viral marketing and social networking sites could make his workplace uncomfortable — even scary — for men and women raised in a slower time. Yet Wasiak surrounds himself with 20-somethings and 30-somethings and loves it.

“There’s no rule that says 20-year-olds are better at this than 60-year-olds,” says this cofounder of the creative development company The Concept Farm. “It’s the approach that counts.”

Related ala carte selections include

Lewis Howes
wants to know … does this video entertain or offend you?

Sit back. Enjoy your read. Nachos and drinks will be right over. Stay as long as you like. No tips required. Comments appreciated.

–ME “Liz” Strauss

If someone wants to know more about you before deciding to do business with you, they do not want to have to sort out your all-over-the-place lifestreaming babble on Twitter or Facebook or your 3 different blogs (at least no one probably wants to dig through mine!)

They want to be able to go to one place and quickly figure out what you’re all about.

The question is, in the fragmented social Web, which is the one site where people can go to find out what they need to know about you and your talents….and is that site an accurate representation of your various talents, skills and current interests?

I’ll bet that place is not your personal Web site.

You know the URL I mean: www.YourName.com that you bought years ago, stuck into a basic site design template with a few links and a photo - WooHoo 2005! - and then ignored because you went off to start a blog (which was vastly more entertaining and malleable than a dumb old static Web site.)

Here’s the problem….if you Google yourself, where does that website show up in the search engine results? If you’re like me, it’s at the very top, sometimes even above the blogs, LinkedIn profile, etc.

Your most disheveled online self is the first one that many strangers see. It’s not only your digital bra strap showing, it’s your pants on the ground!

Google my name, and the first thing that pops up is my clunky, unloved, ignored Web site that I set up to be a freelance print writer’s portfolio exactly 9-12 months before I realized that I didn’t want to be just a print writer. Since I’ve lost interest in the original purpose, I’ve lost interest in the site.

Sure, it is one-stop shopping for all of my projects and I do keep it updated, but it is a visual wasteland and I’m too cheap to spend any money on it. I’m embarrassed to include the URL on my business cards even though it would be easier for my customers to find me there. I have the URL in my standard email signature, but I often erase it before I hit “Send” because the blog URLs that are also in my signature are much more reflective of my best work “here and now.”

This is absurd, but what can one do with the blasted things? There’s probably a solid place for that site in your online portfolio, but you and I both need to figure out how it fits who we are and where we’re going. The answer is to either suck it up and spend time/money on a redesign, or do something now to make it less embarrassing.

One possibility: why not turn it into a nice jumping-off point for your many endeavors? If people are going to show up at that URL, give them something nice to look at and then get them the heck out of there.

Steal this idea - and I probably will, too - a “business card” landing page on your personal name site that only exists to send visitors over to the real party. For example, look at Becky McCray’s site. She has a (professionally made) welcoming photo on one page, with links to all of the other sandboxes where she works and plays. People can scroll down, pick one and launch.

Obviously, control your own domain name on the Web when it is possible to do so, then put a site there that is worthy of you. You’ve worked hard to have a respected name and reputation; ensure that your personal site reflects that as much as the rest of your online “house.”

Is your personal Web site an embarrassing entrance to your online house?

—–
Sheila Scarborough writes at Sheila’s Guide to Good Stuff , for Family Travel Guide and the Perceptive Travel Blog. She also covers drag racing for Fast Machines. Tourism Currents is what she’ll be talking about at SOBCon this year. You’ll find her on Twitter as @sheilas

As always, Sheila, I loved every word of it!

–ME “Liz” Strauss
Work with Liz on your business!!

I’m Teresa Morrow, Founder of Key Business Partners, LLC and I work with authors and writers by managing their online promotion. As part of my job I read a lot of books (and I love to read anyway!). I am here to offer a weekly post about one author I am working with and one book I have put on my reading list. The books will cover topics such as social media (Facebook and Twitter), organization, career building, networking, writing and self development and inspiration.

Upbeat by Rajesh Setty

This week I would like to start off with a book I have read and have worked with entitled Upbeat by Rajesh Setty.

This compact book is filled with wonderful ideas and strategies to help any business owner or entrepreneur get out of the “jam” they may be filling at the time.

Here are a few tips from Upbeat I would like to share with you:

1) Be Accountable to Yourself - “Recession time is hard on everyone but that does not mean that you should go into a state of inertia, waiting for the times to pass.”—>The time is now. Take inspired action to do something today to get to where you want to be. Sitting down and doing nothing will get you just that…nothing.

2) Be Grateful - “Yes, you are frustrated, things are not going well, and most of it is not your fault. However, do remember that in the general scheme of things you are lucky enough to have the opportunity to think and do something about it.” –> Take some time to embrace the blessings in your life. Write them down even and you will be amazed at how many things you have in your life to be grateful for. When you are grateful, the positive energy comes out of you and into other people’s lives.

3) The Discipline - “Like any good idea, discipline is very easy to grasp an an idea but has no value unless it is implemented–and well. Quote by Jim Rohn “Every disciplined effort has multiple rewards”. –>things take time to come together and become successful. However, if you don’t start creating action to make those things happen, it won’t.

See, and those are just a few golden nuggets from Rajesh’s book, Upbeat.

About the Author:
Rajesh’s mission in life is to bring good ideas to life. With love!

Rajesh is involved in a few companies in some combination as a founder, operating executive, board member and/or an investor. Apart from that, he has written a few books and is working on a number of them. His first book was published at the age of thirteen. While he is not building companies or writing, he enjoys speaking at conferences and company events.

You can read his latest thoughts on his blog Life Beyond Code or on Twitter at UpbeatNow. If you are really curious to know the events that shaped his thinking, you can read his story so far here.

Rajesh lives in the Silicon Valley with his wife Kavitha and son Sumukh.

You can pick up your copy of Upbeat at Amazon.

Masters of Sales

Secrets from Top Sales Professionals that will transform you into a World Class Salesperson

Now is time for me to showcase a book I have not read but it is on my reading list. This week my choice is Masters of Sales by Ivan R. Misner, Ph.D and Don Morgan, M.A.

Bursting with valuable advice from Jack Canfield, Anthony Robbins, Keith Ferrazzi, Tom Hopkins, Al Lautenslager and more than 70 other masters of the art of selling, this exclusive compilation of the best sales strategies ever known puts you on the fast track to sales success.

Just a short but poignant business lesson of what I read by just picking up the book once:
This is a excerpt about Janet Attwood (speaker, trainer,author)–
“A persistent attitude is mandatory for success in any endeavor, including sales. You may need to stop banging your head against the wall and change directions, but don’t stop too early–you might be closer to success than you realize! Listen to your intuitions, and you can make a lot of money!

About the Authors:
Dr. Ivan Misner is the Founder & Chairman of BNI, the world’s largest business networking organization . BNI was founded in 1985. The organization has thousands of chapters throughout every populated continent of the world. Each year, BNI generates millions referrals resulting in billions dollars worth of business for its members.

Dr. Misner’s Ph.D. is from the University of Southern California. He has written nine books, including his New York Times best seller, Masters of Networking and his #1 bestsellers, Truth or Delusion, and Masters of Success.

You can pick up your copy of Masters of Sales on Amazon.

I’ve been a freelance writer, an online publisher, and a strategic consultant. I’ve handled a multi-state whole sale consumer products accounts, selling to big chains and to mom and pop stores. I’ve presented huge educational programs to state boards of education and made deals with publishers on four continents. I’ve built a successful conference and convinced big brand sponsors to partner with us. I led the strategy that turned around a failing company. Most of what I know about getting folks to work with me I’ve learned the hard way, by doing things wrong and adjusting out when those things didn’t work.

But I pay attention … especially to one question that makes a working relationship actually work.

Working relationships work because an exchange of value occurs. Value can be currency, time, resources, risk, or sharing a network. Somehow in the best working relationships a balance seems to keep itself, without any party too closely monitoring the score.

So if you’re looking to start a new working relationship, you might want to do a little more work before you event start.

• Know what you offer to the partnership. What can you bring that I don’t have, but would help me to my goals?
• Know what you ask of it. What could I offer in return that would do the same for you?
• Make sure the two are balanced, aligned, defined, and limited in scope. “I”ll do X. What I ask is you do Y. Those two things should move us both forward. Would that work for you? We could try it once as a proof of concept to see whether it works.”
• Then consider that a promise, a pact, a contract made in your words so that you work your butt off to keep to it.

Investors call that “share risk, share the benefit.”
Working partnership might think of it as “share the workload, share the win.”

It’s a great way to get everyone working at what we do well and still get everything done. It’s also a great way to make an offer to a new client.

What makes your great working relationships work?

–ME “Liz” Strauss
Work with Liz!!

The entrepreneurs and brand managers I work with both often start by asking how to use the social web. Their goal is to promote their business or their brand. The worry that seems consistently common in every first question is that they appear professional and helpful. No one wants to appear to be too aggressive in social web space.

How to Promote Your Business Without Being a Seen as Smiling Shark

When the wrong kind of promotion comes our way, it feels like we’re not being seen as people, but more like prey. Who wants to do business with someone that comes at us like a shark? No one in a marketing or sales role wants to be perceived like that.

I’ve found that the key to elegant and authentic promotion is being fully present in the conversation. Too often we start talking before we listen. Too often we haven’t fully considered what brought us to be interacting. Knowing who we are, what we offer, and how it fits our reader-customers before we even start a conversation can make promoting a blog, a business, or a brand as seamless as talking to a friend about how our day went.

These questions can get us to that information.

1. Are you truly passionate and excited about it? If not, go find out how you can be. Be clear on what drives you.

   “Can I tell you why I’m so excited to be working with big companies on big ideas that connect people and change lives in ways that really mean something.”

2. Can you articulate that passion and excitement? What words explain why you are willing to invest the time of your life building that blog, business, or brand? Be able to tell the story that connects you to what you’re sharing. People will identify with that.

   “Every day people I work with tell me that they think that what we’ve put together to connect with new business is going to be so much easier and so much fun.”

3. Can you name and claim what you offer so that folks can attribute it you? Can you explain how your blog, your brand, or your business will change people’s lives in a clear and specifically good way? Give that a name so that the idea stick. Draw a picture with words and name that. Become the person who is the only one who provides that.

   “Folks who know how to talk about their unique value attract amazing people who want to be part of what they’re doing. Knowing what you offer is powerful.”

4. Do you call folks to action and offer them an easy way to talk about what you’re building? Can you show them how joining you will make what they do easier, faster, and more meaningful? If you don’t tell folks how to join, be a part, they could think you don’t want them to. Gotta invite them.

   “If want to talk about how to do that, it only takes about 45 minutes.”

5. Do you invite people offer their experience? Do you ask folks how you might reach more people who could benefit from your brand, your book, or your product? If they offer suggestions, do you follow through?

   “If you were me, what would you differently to offer folks like more value in faster, better, more meaningful ways?”

6. Do you ask people to talk about you? Do you give them ways they might do that, ways that make them feel proud for helping you?

   “So glad you found value, would you tell your colleagues about our work together? I’d love to help them too. We can all grow together.”

Not every questions fits into every conversation. The thing is that when we know ourselves, our business goals, how to partner and how to extend an irresistible offer, promotion gets to be as passionately authentic as the other parts of the work we do.

How do you make sure that your promotion is authentically you?

–ME “Liz” Strauss
Work with Liz on your business!!

In the 5 or so years of walking up and down the beach at Rainbow Bay we have never seen such a unique surfboard as we did yesterday morning.

Creativity Rocks!

Do you put your creativity into what you’re living?

Suzie Cheel & Des Walsh

and the right to call themselves
Successful Blog SOBs.

I invite them to take a badge home to display on their blogs.

---

---

---

---

---

They take the conversation to their readers,
contribute great ideas, challenge us, make us better, and make our businesses stronger.

I thank all of our SOBs for thinking what we say is worth passing on.
Good conversation shared can only improve the blogging community.

Should anyone question this SOB button’s validity, send him or her to me. Thie award carries a “Liz said so” guarantee, is endorsed by Kings of the Hemispheres, Martin and Michael, and is backed by my brothers, Angelo and Pasquale.

Want to become an SOB?

If you’re an SO-Wanna-B, you can see the whole list of SOBs and learn how to be one by visiting the SOB Hall of Fame– A-Z Directory . Click the link or visit the What IS an SOB?! page in the sidebar.

–ME “Liz” Strauss

Welcome to the SOB Cafe

We offer the best in thinking — articles, books, podcasts, and videos about business online written by the Successful and Outstanding Bloggers of Successful Blog. Click on the titles to enjoy each selection.

The Specials this Week are

Powered
Why is it that when it comes to conversation about social media, business-to-business (B2B) seems to draw the short stick every single time? As someone that does a lot of webcasts, blog posts and speaking gigs, the questions/comment that always comes up is, “what about B2B examples.” Fortunately for me, I’m able to mention companies like BreakingPoint Systems and Hubspot that do a great job tapping into the power of social media but I often wish there were more examples (with public results) that I could discuss.

Six Pixels of Separation
Imagine this scenario: you are walking along one of your favourite streets and you suddenly receive a text message on your mobile phone. It notifies you that your favourite fast-food burger chain has a joint just up the block, and if you come on in, they are willing to throw in a medium-size fries and bottomless jolts of free cola with the purchase of a hamburger.

Brand Savant
One thing that has become apparent to me over the past few months is that there are a lot of folks using social media monitoring tools to listen for brand mentions, but truly they are capable of so much more with a little forethought and planning.

Randy Gage
Do you hold back on things because you feel you aren’t worth the extra money? Does going for the luxurious choice bring up feelings of guilt?

I used to say these kinds of things were issues for people who grew up in the great depression. Then I came to realize that this was a problem for most people. It’s no surprise really, when you think about it.

Bawld Guy Talking
BawldGuy Axiom: When the farmer plants corn in the spring after proper preparation, tends his fields diligently, fertilizes as needed, and adjusts to any bumps in the road, he’s not surprised when he’s harvesting corn in the fall.

Related ala carte selections include

Social Media Enthusiast
Are there still companies who haven’t entered, at any level, the social web? Sure. But they’re so far to the right of the adoption bell curve, we’ve effectively entered the territory of the Amish. They might make awesome baked goods, but don’t know diddly squat about marketing a brand in the digital age.

Sit back. Enjoy your read. Nachos and drinks will be right over. Stay as long as you like. No tips required. Comments appreciated.

–ME “Liz” Strauss