Synygy Casestudies

Drive Revenues and Lower Costs by Outsourcing Sales Performance Management

HfS Research interviews three Synygy clients in an informative study to determine cost-savings from investing in a full business process outsourcing solution.

Foodservice Distributor Savors Fresh Approach to Incentive Compensation

A large broadline foodservice distributor was looking to refocus the efforts of its commercial sales division on higher margin brands by incenting them on gross margin instead of straight sales revenue.

Pharmaceutical Giant Confidently Rolls Out New Strategy and Commission Plans

A multi-billion dollar global leader in prescription pharmaceuticals and consumer healthcare products intended to roll out a new sales compensation plan to support changes to its strategic focus and go-to-market strategy.

Company with Large Producer Force Cuts Commission Overpayments by $22 Million

A leading health insurer provides services to more than one million members. Amid rising premium costs and a dynamically changing marketplace, the company needed a commission management solution that could quickly adapt to changes, provide timely and accurate communications, and strengthen the relationship with its distribution network of 2,500 producers.

Modeling Ensures Alignment with Client Strategy and Commission Budgets

A provider of outsourced sales and marketing solutions, focused on helping clients increase strategic flexibility, enhance efficiency and profitability, and remain innovative, needed to ensure that sales compensation plans were aligned with their clients' goals and able to be executed within the respective incentive compensation budgets.

Replacing an Inadequate Compensation Management System Reduces Field Inquiries by 95%

An obsolete, inaccurate compensation management system had this company's sales force focused on their commission statements to the detriment of their selling activity. To make matters worse, the company's market strategy and sales compensation programs were not aligned to current corporate strategy, but the operations team was so distracted by spending time responding to inquiries and disputes that they could never address the plan misalignment.

Sales Compensation Management Automation Reduces Payment Variances to Under 3% of Forecast

A large division of a financial services giant needed an automated sales compensation management solution capable of forecasting payments, accurately reporting results, and providing clear visibility into plan performance.

Increased Confidence in Sales Compensation System Increases Sales Force Productivity, Decreases Turnover

Struggling to keep pace with mergers, an increasingly specialized sales force, and a growing product line, the company had lost focus on their sales compensation plans. Managing incentive plans required using a combination of Microsoft Excel, Lotus Notes, Oracle, and Business Objects. When the company was smaller, this awkward system wasn't as troubling, but having manual processes that were neither flexible nor easily adaptable had begun to cause a wide range of troubling issues.

Insurer's Automation of Commission Management Process Leads to Better Plan Understanding

A national group insurance division, which provides group life, accident, and disability insurance, was managing its sales commission plan using labor-intensive, manual processes.