tagsmith.org

Teams, expectations and salary caps

We, as New Yorkers tend to be a very picky bunch. We want the best our money can buy, want nothing but the “real deal”, complain about things that work 99% of the time, make our opinions known about everything, whether or not our neighbors (or the rest of America) like it or not. So, [...]

They were listening

Let’s review. A few weeks ago, Kodak decided to change their storage policy for people who stored photos on their Kodak Gallery Service, requiring a minimum purchase on a sliding scale that started at $4.99 and went up to $19.99 annually to start at the end of May. And if people didn’t meet the [...]

NY Social Media Roundtable Post-Game

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It’s unanimous… Kodak hasn’t handled this well

I had a great opportunity to talk about Twitter Customer Service and Brand Experience at the expertedly organized and amazing BarCampNYC 4, and I found a captive audience for my Kodak story. What’s remarkable to me is that the room was filled with many of NY’s tech elite, the core audience of what Kodak [...]

Dear Kodak…. Stop holding my pictures hostage

Update: 6/16/2009 - Read my summary post of the results and final observations. Update: 6/15/2009 - I wrote a piece about my experience for Advertising Age’s DigitalNext blog. Update: 6/15/2009 - My photos have been restored! Kodak PR rep says Kodak is “still working” on the bulk storage problem and recommends this as a way to grab [...]

My TED(x) Talk

Recently, thanks to the great folks at New Work City, I was able to speak at their first TEDx event. The topic was “Being an Agent of Change”, and I was happy to represent myself and Social Media for Social Change (SM4SC). Posted here for you, loyal viewers, is my TED talk. [...]

Let’s Go Camping

BarCampNYC 4 is coming up in just under two weeks, and I’d just like to take this opportunity to encourage people to go check it out. I had a great time at my first BarCamp in Philadelphia last year, and got to meet a bunch of amazing Philly friends who taught me a [...]

Internet Week Picks

Yes, as the calendar turns from May to June, a whole wealth of talented Internet professionals are now making plans to gather in New York City for what’s becoming a yearly tradition called Internet Week NY. I ended a bunch of events last year at the first one, and had a great time and [...]

People first, everything else second

You’ve changed, Twitter. A while ago, you were just about what I was doing. Heck, you still ask the question everytime I login. Your interface has changed a little bit, and gotten a little more AJAX-y. You changed your e-mail notifications. You added Ashton, and Oprah, and hell, even an astronaut. You got someone to a million [...]

The Void

I think the single thing that’s hardest to deal with when you lose someone close to you is the void their lack of presence leaves in all things they impacted in the universe. The things you cant do or say or experience with this person. And the gap between “you cant right now” [...]