My Technical Blog

Learning to test better by teaching testing

to.munaz@gmail.com — Wed, 28 Oct 2009 01:55:00 PDT

Here i am sharing a post made by Pradeep Soundararajan!

Learning to test better by teaching testing: "Make a list of some of the bad teaching staff you faced at your school or college. You might be able to notice a pattern - most of them were the ones who were not willing to learn while they were teaching.

Case 1

I was teaching at Datamatics 2 weeks before and at the end, a participant asked me, 'What did you learn in these 2 days of workshop?' and I was so happy to have got that question. I thanked her for the question and listed some of the learning I had in those 2 days. I also mentioned to them that I make a note of the learning I have in one or the other way. I also mentioned that my blog acts as my note taking tool. As you might have seen my Progress Report, you might also have discovered the list of events that happened to me in 2008 is well documented.

The question, 'What did you learn by teaching me?' is a powerful question to ask someone who is claiming to teach you because if the person has nothing then you know you might not want to sit in that class anymore or being in that class is a waste of your time. Sometimes I have an answer like, 'I learned that you can't be taught at least by me' and thankfully those people don't ask me that question. Learning and teaching needs an open mind. I think I must have a close mind to say, 'Not everyone have an open mind'.

I have learned some great deal of stuff about how to test better by teaching testers how to test. I understand that my brain is not capable of asking all the questions that I'd love to ask myself and hence I need other brains to ask me those questions. Where do I find those brains if I am stuck in one place and I keep interacting with just the same team for over years?

An year and a half back Ben Simo mentioned to me the idea of 'Apply inputs that force all the error messages to occur' from James Whittaker's book while we were discussing about error messages. I liked the idea and it then got included in my armory of heuristics to test a product and helps me in model the product in more ways than what I have been doing.

Recently when I was teaching the Hands on Testing Training for Freshers for Edista Testing, Muhammed Kothari, pointed out a tool to me that helped in displaying all error messages programmed in most Windows applications. At every workshop, I ask the participants to challenge me in demonstrating the kind of testing I talk about. At Datamatics the challenge was to demonstrate testing on Microsoft Freecell game. On using the Process Explorer tool, I demonstrated how I could learn how many error messages the product is programmed with and designed my tests to all those error messages ( in other words, all printable strings from the program ). That's one way of demonstrating coverage.

Some curious testers were excited about it and came up and said, 'I'd like to use the tool. It helps me find out areas that I might have been missing while testing the product' -- which is cool.

That's just one of the many ways in which Process Explorer can be of great help to a tester. Note that Process Explorer is a tool. A tool that a tester can use to augment his testing effort and do a better testing. Tools are not just QTP, Winrunner, Loadrunner, Silk, Cotton, Wool etc...

Case 2

Lunch tables are great learning ground. At Datamatics, I was joined by a group of testers who were attending the workshop. I ordered for a Dal Kichdi that some other people had ordered. As I ordered late, others had started off with what they were served. When I got my Dal Kichdi and rowed the spoon over it for grabbing the first bite, I saw a hair in it and then found more hair. I picked the hair and showed it to testers and asked, 'Did we order for this?' (meaning, no one order for bugs to be served with the software they buy) and then Saurabh Sahoo, Test Lead at Datamatics asked, 'Do you know why you found the hair while we didn't if it could be there in our Dal Kichdi?', and the curious me said, 'Can you explain, please?' for which he said, 'You were looking at the plate while we were so much engrossed in the discussion and were watching each other's face'.

That's a nice observation. It helped me explain to the people over table - that's what happens when you run scripts or test cases that have an expected result 'You are too engrossed with looking at the expected result that makes you blind to see other things happening in the environment and having multiple oracles in your mind helps you see more than just the expected result and hence you'd be able to spot more problems than what you have been doing'. I also added to it and said, 'I wish we could say to our customers, why are you looking at the screen?' when they say they found a bug with our software.

I think that at least made Saurabh Sahoo convince that its worth spending time to learn things that I was trying to teach (and learn) and he spend an additional two and half hours after the workshop with me and he is determined to do a much better job. I learned a great deal answering the questions he asked me on clearing traps.

Facing and answering questions like that definitely helps me in negotiating with management and clients.

Case 3

I was teaching at a Fortune 100 organization in Pune a couple of months ago. Within just 20 minutes of starting my workshop, the Test Lead announces to the whole class 'This is waste class. Lets go back to work'. How do you deal with such a situation? How do you teach someone who doesn't want to learn from you?
How do you put them in a receptive mode? How do you know what to speak to them? How do you know if its worth speaking to them anymore? How do you know if they are more right than you?

What if you are in front of your customer and your customer wants to walk out of a meeting because they didn't like your idea? You might not be able to afford to lose all customers especially during these recession times.

I said, 'All of you have the freedom to walk out of the class but I'd be happy if you answer a question: Have you ever walked out of a movie just by watching the titles of the movie because the titles were not good?'

If your answer is 'No', why would you want to do it here?

Plus

I did something that I learned from the book Turning Numbers into knowledge that again cites Bruce Lee's master. I took a tea cup and poured water into it and kept pouring despite the cup overflowing and paraphrased the message, 'Either your cup is too small or it is already full of opinions'.

The result is, I am teaching in the same organization again next month. The legs that rose up to walk out sat back and enjoyed the ride. Some even wrote to their management to have the class for other testers in their group.

Case 4

A common problem that most testers talk about - is being caught for missing a bug when a customer finds it. A tester in the previous workshop said, 'It is my responsibility if I miss a bug and hence I have to be more careful with the tests I do'. I was reminded of what Michael Bolton said, 'I am a character in the story of how a bug got missed'. It indicates that, we testers are a part of the entire story and we do not play the hero role in a bug that missed our hands.

That tester was adamant that testers should be made completely responsible for it and not anyone else because it was their fault and they shouldn't have missed it. I tried asking him, 'How about making the person who put the bug into the product more responsible for it than you?' and yet that didn't help.

I made a pretty bold move, 'I am going to slap you now. Would you blame yourself for standing in a place where I was swinging my hands or blame me for doing something I shoudn't have done?'

That tester remained adamant but other testers got the message that a tester is a character in the story of how a bug got missed and not the hero in the same story. Later that night when I was self retrospecting, I realized that I should have used a non violent example to explain it. Teaching testing to experienced testers helps in correcting your communication and thinking aspects.

Some important points to consider

Teaching testing to experienced people demands a tester to handle tough situations on the spot. It is easy to teach dull minds that don't oppose and appear to nod for every idea that you share with them but those bright minds are tough and demanding. They teach you a lot about how to test better.

Most people who teach testing in India at several training centers in India haven't done testing at all or haven't done enough testing. So, those who have it gains a competitive edge. You can further keep gaining a competitive edge by continuing to test products because the teaching doesn't restrict you to test and in fact it adds value to your testing.

If you have that competitive edge then there is good money as well.

Helps in meeting a lot of different kinds of testers and understanding different contexts, problems and different solutions to problems. It helps in avoiding traps much better and faster and translates to better testing.

It is a challenge to get to know more about ourselves, get tested , refine communication, thinking, learning, teaching and testing skills.

Make a list of some of the great testers you know ( in my case Jerry, Cem, Ben, James, Michael, Scott, Kohl, Elizabeth, Vipul ... ), you'd find that they teach extensively. Oh, you have been doing that as well but probably you have been teaching yourself all this time. Think about why do they do that?

You might know Sharath Byregowda and Manoj Nair if you have been reading my blog or theirs. They have now stepped up to the above challenge and are joining me as a Consultant at Satisfice India and Edista Testing Institute. Their extensive testing experience is now going to benefit the Indian testing community at first.

If you are a tester and is interested to join a small test group named Satisfice India that specailzes in coaching, consulting, and testing services, write to me. You'd work with some of the upcoming very good minds who care and live for benefitting the software testing community.

SQABD Lightning Talks 3 is coming up!

to.munaz@gmail.com — Wed, 08 Jul 2009 11:31:00 PDT

Ok! SQABD is coming up with the 3rd Lightning Talks soon. May be you had gone through this Lightning Talks session previously. If not then go through these following Teaser videos below:

New Teaser video:

Old Teaser video:

Get ready soon.. or if you are interested to participate as a speaker then don't forget to sign up this Google Spreadsheet Form!

To know more on the Event see: http://www.sqabd.com/announcement3.php

Geeks Support Obama - GIZMODO

to.munaz@gmail.com — Tue, 28 Oct 2008 21:57:00 PDT

Watch this video how a president is being supported by most of the top Geeks!

source: http://gizmodo.com/5062639/geeks-support-obama

How do you use Google? - Here is mine!

to.munaz@gmail.com — Wed, 24 Sep 2008 13:03:00 PDT

Google is going to celebrate its' 10th birthday soon (see: http://www.google.com/tenthbirthday/). And there is a section where it's asking - "How do you use Google?" to see user's fee

see the video: http://www.youtube.com/watch?v=tNFf44pWuL8

Personally i felt describing my Google usage within 100 words is a big tough job. So i decided to post it in my Blog and i even thought of sharing this information for a long time .. So, here goes my post ...

1. www.Google.com
The giant Search engine for any type of information search. My best friend who replies with any search result even i type any slang words! :P

2. Gmail
My primary email account is Gmail. I love the labeling, filtering, accessing multiple POP3 accounts and love to read chain discussions under the same page using just a click of Expand / Collapse :) And interestingly it's giving me more spaces each day! Integrated Chat is there too! so do we need anything more? :P

3. Google Calender
A great online calender with addition of SMS feature which reminds me whenever and wherever i am. Till i am under a network i get my reminders on basis of my calender entries.

4. Google Documents
A great personal document repository where i can put and share documents or excel files with my other colleagues or team mates or friends..

5. Google Blogger
The great blogger service using which i am posting this post and my own thoughts and views or reviews .. I just love it!

6. Google Reader
Just awesome! I love it just like a blind lover! I subscribe all the RSS and Atom feeds using my Google Reader.

7. Google YouTube/Google Video
Great place for Tech Shows and Tutorials or entertaining videos! Can't think without these!

8. Google NoteBook
An online Notebook which is accessible for my personal use - I use this notebook using the google notebook firefox extension which is much more flexible and easier to use.

9. Google Desktop
Most usefull part is the use of Desktop Search! :)

10. Google Groups
We old friends do use a Google group where we share and discuss many things with our old friends.

11. Google Feedburner
Feedburner which is used for all of my Blogs i manage.

12. Google AdSense
Adsense integrated with all of my Blogger blogs.

13. Google Analytics
Google Analytics used for most of regular Blogs that i manage.

14. Google Picasa
Being a hobbyist Photographer i use Picasa for faster photo post processing.

15. Google Alerts
I customized some google alerts up on my requirements..

I have experience with Google Maps, Earth, Browser Sync and Orkut, though i don't really use them very often these days. And at last i am using Google Chrome too! :)

I am .... mania

to.munaz@gmail.com — Sun, 21 Sep 2008 09:22:00 PDT

Watch these interesting videos on I'm a Mac, I'm a PC and I'm a Wii

I'm a Mac

I'm a PC

I'm a Wii

South Park Mac vs. PC vs. Linux

Get a Mac - Feat. Mr.Bean

Get a Mac ad with Gisele Bundchen

Mac vs PC vs Linux # 2

Windows Live Hotmail announcement

to.munaz@gmail.com — Sun, 21 Sep 2008 07:56:00 PDT

Once upon a time we, most of the internet users used to use Hotmail or Yahoo as our most popular free webmail service. Hotmail was really cool and Yahoo too with their Pop3 service. Then running after time to time, competing with each other Yahoo and Hotmail came with shorter storage facilities and made their POP3 services a paid service. Suddenly Gmail launched in the market and then kicked off the whole market of free webmail service with increasing peoples expectation getting 2GB Free inbox size with free POP3 facilities.

The email representation and browsing options in Gmail are getting day by day more user friendly with new options and better facilities. Personally i stopped using Hotmail cause it became more messy and most of the time i found it getting stuck in a moment without any specific reason. Even I found many people around me, are very much enjoying Gmail while Yahoo is getting bulky with a big fat tummy and Hotmail with a getting wider with their header banner to advertise their Windows Live (don't really understand what's the specific business plan in it's background).

Interestingly i found useless to rename Hotmail into MSN then again into Windows Live. Whatever! They knows what they really want to claim with all these service names and other messy features.

Here are some commercials on Windows Live Hotmail :
Windows Live Hotmail Video (part 1)

Windows Live Hotmail Video (part 2)

Windows Live Hotmail Video (part 3)

Windows Live Hotmail Video (part 4)

God knows what new messy inbox that Hotmail gonna gift us in a few up coming days.

"Coming soon! Even better, even faster." - are they claiming of a new a webmail service which is at least error free and at least loads the page without showing loading clocks even faster :P
The new announcement is not that impressive or eye catchy to me at all:
http://www.windowslive-hotmail.com/comingsoon/en-us/default.htm

Let's see what's coming up! :)

SQABD Meet the Mentors (Episode 4) - - Teaser Video

to.munaz@gmail.com — Sun, 14 Sep 2008 13:01:00 PDT

Watch out the Teaser video released recently on the Upcoming Meet the Mentors Episode 4 which will be released soon. Those who are interested to sponsor this upcoming 4th Episode of Mr. Sohel Islam by SQABD may contact: info[at]sqabd.com

SQABD came up with this Meet the Mentors service to aware people of Bangladesh with the Noteworthy IT experts and Mentors that we have in our country. To aware people with their career focus, how they came upto now and what they suggest to the beginners and their followers, SQABD came up with this Video Podcast technique so that everyone who is able to get connected through internet from anywhere in the World can get in touch with these valuable information and share their feedback and thoughts to do more better in future!

You will find the other Episodes at: http://sqabdmentors.blogspot.com/

Google Chrome - Present and Future

to.munaz@gmail.com — Wed, 03 Sep 2008 02:38:00 PDT

It's really a sudden buzz on the whole internet world that Google released their own browser named Chrome (beta release) and which is quite stable and slick, not that bad like IE6 or IE7 ;) (from an end user point of view). Hope it will not show javascript errors like IE6 or IE7 does most frequent :) Thanks goes to Shajib and Zuberul, my colleagues who buzzed me today morning while i was deeply busy at my work.

From technical perspective after watching the googlebook on Chrome:
www.google.com/googlebooks/chrome/ - really liked this new idea of process oriented tabs.

Here is an official video on Google Chrome:

This is all that we can see at present. A beta release rocking the world with it's sudden presence. But what about the future? The giant information base of Google is getting larger day by day. Now saving your user/pass or your session or cookies under Google browser going to let Google know more about you and your personal information. Don't you think who once started shouting about the privacy issues will start shouting again against Google - thinking Google collecting more private user data?

I still have faith on Firefox - that it will not be getting killed so early for Chrome's presence. But I doubt about IE6, IE7 and IE8 to compete in this strong competing market of Chrome, Firefox 3, Safari 3.1 or with Opera (:p). Large repository of Firefox add-ons are still highly delicious to the end users. Where most of the Safari users are also looking for customized extension usage like Firefox. There are large number of people still using several Scripts in Firefox browsers. Firefox 3 release is already a well welcoming release in the market and secondly Chrome is a lightning buzz on the head! :)

Truly speaking Google is stealing my mind day by day :P Still there are more i need to test on Chrome! :)

Manage your Open Source Projects tackticly

to.munaz@gmail.com — Tue, 20 May 2008 04:25:00 PDT

A good guideline for managing Open Source Projects :)Though i was not able to go through the whole video. But I found it interesting and that's why i am sharing it to my readers so that you can watch it and even i can go through your comments from your own perspective!

How Open Source Projects Survive Poisonous People (And You Can Too)

source: Google Video

Behaviour Driven Development

to.munaz@gmail.com — Tue, 20 May 2008 03:03:00 PDT

Hey friends, It's been a long time i didn't post in my Blog. But here is a video to share with you all if you didn't watch it yet.

Beyond Test Driven Development: Behaviour Driven Development

Software Tester @ Microsoft

to.munaz@gmail.com — Mon, 28 Jan 2008 11:24:00 PST

Whatever you call a Software Tester, or Testing Engineer or a Software Design Engineer in Test - it's all the same and here is a video recently i found posted in MS's JobsBlog - "What’s it like to be a Tester at Microsoft?"

Video: A Cowboy Meets a Microsoft Tester?

Here are few more Links though those posts had been posted a long ago.. at least near about 3 years back - But i think those are real good practical examples for any fresh graduate or an undergraduate University student to choose their career in Software Testing.

3 Days in the Life of a SDET by Sara Ford
http://blogs.msdn.com/saraford/archive/2004/06/01/145819.aspx

Test Developers Are Real Developers by Steve Rowe
http://blogs.msdn.com/steverowe/archive/2004/03/26/96663.aspx

This video or examples was made on perspective of Microsoft. But it doesn't mean that the only heaven is in Microsoft. The Career could be even in some other software company and it's not defined yet that you couldn't be a father of another Microsoft or Google someday!
Who knows - what's there in You?!?! :)

Hack Fest in Bangladesh

to.munaz@gmail.com — Wed, 23 Jan 2008 01:06:00 PST

Does code fixing and compilation means hacking? Check out this recently published news in Ittefaq. How come someone even claim himself as a Hacking expert? :)

Read the article in Bangla: http://www.ittefaq.com/content/2008/01/23/news0914.htm

Google Search Engine to protect automated request - but why me?

to.munaz@gmail.com — Fri, 18 Jan 2008 04:28:00 PST

Today i was searching on "mysql data generator" tools using Google search. Suddenly after 1st or 2nd search result page i took more then 20min to click on 3rd page request by clicking the NEXT button in Google Search result page. And here i faced this screen for the 1st time - a page of 403 Forbidden message of Google - We're Sorry! . Even after entering the 1st CAPTCHA value it asked 2nd time to enter the CAPTCHA.

Did you faced this ever doing any Google search before? I need to reproduce this step manually. Not sure why my usual Google search appeared to be like an Automated Request as like as a Computer Virus or a Spyware Application or whatever it claimed? :) Really interesting!

And is it really the way Google gonna verify each and every search click using a CAPTCHA? :) I really love to search anything comes into my mind to search in Google rather using Live Search, Yahoo search or any other search engine. But is Google out of their Search Engine bandwidth? :)

May be i am missing any other important point here. Want to know - Why this verification is really important to Google? :) And what really made Google to identify me in this way? :)

Microsoft Canada Development Center

to.munaz@gmail.com — Mon, 03 Dec 2007 12:21:00 PST

Here i am sharing a video with every of my readers..

Video: Microsoft Canada Development Center

source: MS JobsBlog

Fokhruz Zaman on Meet the Mentors by SQABD

to.munaz@gmail.com — Mon, 26 Nov 2007 03:10:00 PST

“Meet the Mentors” on Fokhruz Zaman, CTO at Millennium Information Solution Ltd. has been published by SQABD very recently. Check out this link for more details:
http://sqabdmentors.blogspot.com/2007/11/fokhruz-zaman-on-meet-mentors-by-sqabd.html

Please reply to this below URL with the names of the mentors you know, the company they work for, and the areas they thrived, i.e. Project Management, Software Quality Assurance, Software Architecture, Programming etc.
http://tech.groups.yahoo.com/group/sqa_bangladesh/message/535

SQABD plans to interview these exceptional individuals and upload the recordings for everyone to hear.

Official Website of BCS hacked by a Libyan Hacker

to.munaz@gmail.com — Wed, 14 Nov 2007 06:34:00 PST

Official Website of BCS (Bangladesh Computer Society) got hacked by a Libyan Hacker as i just went to visit their Official website @ www.bcsbd.org.bd

Here i am showing you the screen shot.

Very shame but true.. that BCS really needs to monitor their own official website and keep it more secured. This hacks could have been on more important websites of our country. Are we really aware of our Internet Security? Just asking 1 more question -> If we count it as a Cyber Crime (very new buzz word at present time in BD)? Whom we gonna accuse for it?

We need to think and find out the actual reason how and why this Hacking made possible on this site. What are the pre-cautions we can follow and What is really the proper definition of Cyber Crime? Or is it just a buzz word which could even affect in our usual flow of IT growth? :) Are we really using our IT Experts into these Monitoring Procedures?

Pre-caution is better than Loosing something. But over attention could hamper the usual flow of any development where we still need more IT Development in our Country.

Let's start thinking to the point from now...

Ajax Start Page as like as Google IG by Omar AL Zabir

to.munaz@gmail.com — Mon, 15 Oct 2007 22:58:00 PDT

Recently Omar Al Zabir published his Ajax Start Page as like as Google IG at http://www.dropthings.com.

Here you will get his Recent post from his Blog about how did he came up with this Ajax Start Page which is similar to Google IG. Enjoy reading his Post:

http://msmvps.com/blogs/omar/

Upload a photo for your LinkedIn profile

to.munaz@gmail.com — Mon, 01 Oct 2007 13:18:00 PDT

Recently LinkedIn.com updated their Networking service and added a new option of adding your Profile Image with your Professional Profile.

This profile image/picture could be set as a Public or Private to certain of your network from your Public Profile Settings.

see: LinkedIn.com

Search Option within the Google Reader

to.munaz@gmail.com — Sun, 16 Sep 2007 12:05:00 PDT

Though i have noticed it for last 1 week. I couldn't get time to write and share about it yet. You will get a searching option at Top middle section of your Google Reader Page.

And here goes an article from Google Readers Blog on Search Option of Google Reader. Enjoy using and searching your feeds in your Google Reader :)

Google Browser Sync - Firefox Extension

to.munaz@gmail.com — Sat, 15 Sep 2007 04:35:00 PDT

Suddenly i was browsing on Google Labs and found Google Browser Sync - a Firefox Extension. Got interest to try it out. Here is a little overview on Google Browser Sync.

After clicking on the "browsersync.xpi" you will be redirected to Install the Firefox Extension from this Google Labs page. And after you are done installing the Browser will be restarted and will ask for your Google Account Information to Login and a Security PIN to choose for the 1st time ever you install in your any system.

Google Browser Sync for Firefox could save Cookies, Saved Passwords, Bookmarks, History, Tabs and Windows with 2 options - Store and Encrypt.

After configuring the Google Browser Sync of Firefox properly. If you close your Firefox browser and Restart again. Then you will face a prompt says whether you are interested to Restore the Last Session or not?
And if you chose to Restore the pages then those selective pages are restored with their saved sessions and appears as below:

Limitations:
Google Browser Sync has a limitation of Public Shared Computers. It was requested not to install in Publicly Shared Computers as it has no security of the User's Browsing History + Saved Sessions + Cookies + Security PIN and Google Account Information. Google Browser Sync has no option to back my Firefox Extensions. Easily accessible for anyone to check my private Security PIN for once and get my updates for ever :P

My Expectations:
Google Sync should have the option to change the User Login as like in Delicious Extension the User Login is changeable. Google Browser Sync should have the option to Sync the Firefox Extensions which is done by FEBE. Secure option to hide Security PIN.

Reading 600+ Feeds using Google Reader

to.munaz@gmail.com — Wed, 05 Sep 2007 15:20:00 PDT

Suddenly i noticed this Blog post in Google Reader's Blog which was posted in last June 22nd, 2007: Read it : "Doing the Shuffle"and enjoy the video below:

Keep rocking with Google Reader!

LinkMeIn - a PHPClass made for LinkedIn users

to.munaz@gmail.com — Fri, 31 Aug 2007 11:31:00 PDT

In most of the community pages we see that they asks us to invite friends to join in the network. LinkedIn is a Professionals Network where there are different people from different profession with different level of their skill sets. My friend Ehsan created a PHP class named LinkMeIn in contribution of Open Source community and he shared this class file at PHPClass.org

I found it interesting cause it creates 2 type of reports by parsing my LinkedIn Connections -

Array type
XML type

Both formats can be used for further implementation in any other community web services. As he said in his Blog post to comment for any bug found. I went to try it out at his demo and interestingly i faced an Error ;)

Here i am sharing the screen shot so that i don have to face any issue in sharing it at PHPClass discussion. I will be using the URL of this post :p

Adding a new account in your Gmail

to.munaz@gmail.com — Fri, 31 Aug 2007 11:16:00 PDT

Here i am going to share a screen shot recently i made for one of my friend who wanted to know how to add a new account in your Gmail account. I think it could help others as a startup too :)

It's really interesting and easy to manage in Gmail :)
Truly speaking I really liked it!

Facebook Job Puzzles

to.munaz@gmail.com — Fri, 24 Aug 2007 13:09:00 PDT

Thanks to Aasife Barkat (my friend) for sharing this Facebook URL. I felt interesting about sharing this Puzzle of Facebook. It's really a nice way to find different experts from from different skill sets.

See at: http://www.facebook.com/jobs_puzzles

Enjoy solving this Facebook Puzzles!

Blogger was Down approx. 2 Hours!

to.munaz@gmail.com — Wed, 22 Aug 2007 09:42:00 PDT

Yesterday night I saw a message like "Blogger and Blog*Spot are unavailable". Was interesting to me to find out the reason.. was it hacked?

Today after posting a post in my general blog i went home and at evening i got Blogger.com down! I have no idea why i got that Google Error 502.

It was more then 1 or 2 hours i saw Blogger.com down! Then it came back again.. and here comes my Post :p

I searched for the reasons and in Help Blog of Blogger i found this Status update as below:

source: help.blogger.com