Comments for Talking E-commerce | Tips and Advice from Nick Watson http://www.talkingecommerce.com How to create and run a high performing E-Commerce website Fri, 03 Jun 2011 14:40:12 +0000 hourly 1 http://wordpress.org/?v=3.1.3 Comment on Two social media changes you need to integrate NOW by Nick Watson http://feedproxy.google.com/~r/talkingecommercecomments/~3/CNcqxuRWSbU/ Nick Watson Fri, 03 Jun 2011 14:40:12 +0000 http://www.talkingecommerce.com/?p=157#comment-22 Some definitely sound advice there Alastair. This is something that can benefit any site, even if it's just a blog like mine :) Some definitely sound advice there Alastair. This is something that can benefit any site, even if it’s just a blog like mine :)

]]> http://www.talkingecommerce.com/2011/06/two-social-media-changes-you-need-to-integrate-now/#comment-22 Comment on Two social media changes you need to integrate NOW by Alastair Banks http://feedproxy.google.com/~r/talkingecommercecomments/~3/OvCCG9z_Q4Q/ Alastair Banks Fri, 03 Jun 2011 13:24:05 +0000 http://www.talkingecommerce.com/?p=157#comment-21 Great tips Nick - Anybody with a website should take note, whether ecommerce or not :) Great tips Nick – Anybody with a website should take note, whether ecommerce or not :)

]]> http://www.talkingecommerce.com/2011/06/two-social-media-changes-you-need-to-integrate-now/#comment-21 Comment on How to make more profit from a first order by Nick Watson http://feedproxy.google.com/~r/talkingecommercecomments/~3/SdMwtRR96fc/ Nick Watson Thu, 02 Jun 2011 15:05:27 +0000 http://www.talkingecommerce.com/?p=138#comment-20 Thanks for the comment Dan and yes, you have raised a very important point there. The process should never be strictly one way and if a customer feels you're just trying to get more money out of them, it can have the opposite effect. Thanks for the comment Dan and yes, you have raised a very important point there.

The process should never be strictly one way and if a customer feels you’re just trying to get more money out of them, it can have the opposite effect.

]]> http://www.talkingecommerce.com/2011/05/how-to-make-more-profit-from-a-first-order/#comment-20 Comment on How to make more profit from a first order by dancave http://feedproxy.google.com/~r/talkingecommercecomments/~3/WkfZRuN5m48/ dancave Thu, 02 Jun 2011 15:03:33 +0000 http://www.talkingecommerce.com/?p=138#comment-19 I am 100% behind what you have said here: Plus I belive that this is how you should treat the majority of customers as far as it is financially viable. If you get a big spender in, they are a prime target for the VIP treatment and free sweeties (or lifetime discount code). Word of warning: Be careful not to badger them if you get the impression they just want to be left alone! I am 100% behind what you have said here: Plus I belive that this is how you should treat the majority of customers as far as it is financially viable.

If you get a big spender in, they are a prime target for the VIP treatment and free sweeties (or lifetime discount code).

Word of warning: Be careful not to badger them if you get the impression they just want to be left alone!

]]> http://www.talkingecommerce.com/2011/05/how-to-make-more-profit-from-a-first-order/#comment-19 Comment on How to make more profit from a first order by Alastair Banks http://feedproxy.google.com/~r/talkingecommercecomments/~3/l8WePmWcwe8/ Alastair Banks Fri, 20 May 2011 17:19:01 +0000 http://www.talkingecommerce.com/?p=138#comment-15 I particularly like the one about surprising them and upgrading their delivery or something. Imagine the good will that would generate and the potential buzz it would get in social media circles. Awesome idea :) I particularly like the one about surprising them and upgrading their delivery or something. Imagine the good will that would generate and the potential buzz it would get in social media circles. Awesome idea :)

]]> http://www.talkingecommerce.com/2011/05/how-to-make-more-profit-from-a-first-order/#comment-15 Comment on How to make more profit from a first order by Nick Watson http://feedproxy.google.com/~r/talkingecommercecomments/~3/0t0tCAUcxHc/ Nick Watson Fri, 20 May 2011 16:57:13 +0000 http://www.talkingecommerce.com/?p=138#comment-14 Thanks for the kind comments Alastair, it's great to hear it :) So often I see online shops that don't realise the importance of that first order and setting an impression Thanks for the kind comments Alastair, it’s great to hear it :)

So often I see online shops that don’t realise the importance of that first order and setting an impression

]]> http://www.talkingecommerce.com/2011/05/how-to-make-more-profit-from-a-first-order/#comment-14 Comment on How to make more profit from a first order by Alastair Banks http://feedproxy.google.com/~r/talkingecommercecomments/~3/pmmqBINxjqc/ Alastair Banks Fri, 20 May 2011 16:42:49 +0000 http://www.talkingecommerce.com/?p=138#comment-13 Love this post Nick - so obvious yet I can't think of many that go anywhere near these lengths to add value. Loving the blog even if I don't have time to comment sometimes, I always read it and learn something new each time. Keep it up :) Al Love this post Nick – so obvious yet I can’t think of many that go anywhere near these lengths to add value. Loving the blog even if I don’t have time to comment sometimes, I always read it and learn something new each time. Keep it up :)

Al

]]> http://www.talkingecommerce.com/2011/05/how-to-make-more-profit-from-a-first-order/#comment-13 Comment on Selling on Facebook is easy by dancave http://feedproxy.google.com/~r/talkingecommercecomments/~3/lgr0lyO1kh0/ dancave Wed, 18 May 2011 15:51:34 +0000 http://www.talkingecommerce.com/?p=85#comment-11 Good information Nick, you must have spent an age invesitigating this. As it is im really pleased you did becuase thats one of the best written facebook e-comm articles I've read so far. Good information Nick, you must have spent an age invesitigating this. As it is im really pleased you did becuase thats one of the best written facebook e-comm articles I’ve read so far.

]]> http://www.talkingecommerce.com/2011/04/selling-on-facebook-is-easy/#comment-11 Comment on Selling on Facebook is easy by Nick Watson http://feedproxy.google.com/~r/talkingecommercecomments/~3/hOQ7-NegMr0/ Nick Watson Thu, 12 May 2011 14:55:08 +0000 http://www.talkingecommerce.com/?p=85#comment-7 One final note (sorry) - if users aren't browsing via the Facebook https:// link (which they can set in their account settings - https://www.facebook.com/editaccount.php) then this does NOT make your page secure (even if it is https:// in the iFrame!) so you may want to put a quick message at the top of your page informing users that to browse completely securely, these are the steps they need to take. One final note (sorry) – if users aren’t browsing via the Facebook https:// link (which they can set in their account settings – https://www.facebook.com/editaccount.php) then this does NOT make your page secure (even if it is https:// in the iFrame!) so you may want to put a quick message at the top of your page informing users that to browse completely securely, these are the steps they need to take.

]]> http://www.talkingecommerce.com/2011/04/selling-on-facebook-is-easy/#comment-7 Comment on Selling on Facebook is easy by Nick Watson http://feedproxy.google.com/~r/talkingecommercecomments/~3/jdoul56c654/ Nick Watson Thu, 12 May 2011 14:42:13 +0000 http://www.talkingecommerce.com/?p=85#comment-6 Another thought that has occurred to me, is that ideally you would be hosting your Facebook e-commerce page on a secure (SSL/HTTPS) page (one that begins https:// and one that all references to external files are also via https. Many users now browse Facebook via the secure https connection, so if they tried browsing your non-secure page then they would be presented with an error prompting them to temporarily switch back to non-secure mode. This can deter a lot of users, especially those who aren't so tech-savvy and conscious about security. Of course, it's generally a good idea to at least host your checkout process on a secure connection, anyway! Another thought that has occurred to me, is that ideally you would be hosting your Facebook e-commerce page on a secure (SSL/HTTPS) page (one that begins https:// and one that all references to external files are also via https.

Many users now browse Facebook via the secure https connection, so if they tried browsing your non-secure page then they would be presented with an error prompting them to temporarily switch back to non-secure mode. This can deter a lot of users, especially those who aren’t so tech-savvy and conscious about security.

Of course, it’s generally a good idea to at least host your checkout process on a secure connection, anyway!

]]> http://www.talkingecommerce.com/2011/04/selling-on-facebook-is-easy/#comment-6