You can use this as a helpdesk solution to support your customers. We’ve been using it during the last months to answer all your beta emails.

This is how it works:

1. First, set it up. You’ll find instructions on Teambox 4, under Project -> Settings.
2. Emails sent to your@address.com will create new tasks.
3. Regular comments won’t be sent to the user.
4. Comments starting with “!!!” will be sent to the user who started the ticket.
5. The user can reply to these notification emails to post a reply on Teambox.

This allows tons of new workflows: Ingesting requests from customers, providing an email support mechanism, building a start-to-finish support cycle where you can assign tasks internally.

Enjoy!

As a way of saying thanks, I’d like to offer the opportunity to enjoy more of Teambox for less!  If you upgrade from a trial (free) account to a paid account before Midnight PST, Friday, February 24th , we will give you a 25% discount forever on every user license you purchase.

This discount will apply as long as your account is paid and in good standing. The best part? This is not a one-time discount, but will remain a part of your account for every license you purchase THESE days, and will not expire. If you have any questions, please call:

+1 (415) 343-5411 (US & Canada) or sales@teambox.com

+34 93 451 8783 (ROW) or europe@teambox.com

So take advantage of this offer and outfit your entire team, better yet, your entire company! Thanks for helping us make Teambox the world’s leading collaboration platform,

I’d like to personally invite you to our upcoming webinar (February 22) focused on how educational institutions can benefit from Teambox, and how it is transforming the way they collaborate and communicate.

The session will be hosted by Chris More, who implemented and heavily used Teambox at Penn State University when he was Director of Web Communications. This webinar will be live and fully interactive with a global audience.

The webinar will center on:

• How moving away from multiple legacy solutions will simplify your communication
• Setting up your Teambox to keep track groups, departments, students and clubs on and off campus and in multiple locations
• Interactive case study presentation by Penn State’s Chris More
• How to deploy Teambox and satisfy your school’s security specifications
• Live Q&A Session with Chris More and our team
• Special educational pricing
• How to get your University on the cutting edge of technology and collaboration

So, go ahead and Register Today.

If you are in education and have your own story about how you are using Teambox, please tweet your case and mention @teambox_app or @josh_teambox!

Hundreds of educational institutions like Penn State, Columbia International University & Clarkson University are improving the way they work and yours may be the next.

This should make it easier to manage smaller tasks. Enjoy!

We added this functionality to all text areas so you will never again lose text you’ve been carefully typing.

This is available only in the new Teambox 4, which is now available as a beta to all users.

Safer is better. Enjoy!

(Bonus points for whoever recognizes the title of this post without looking it up)

You asked for it

Many of you downloaded the Teambox iPhone app. Previous version was our first generation app and the new version is a big step forward!

We just launched a major update for the iPhone app and improvements to the iPad app. Also, we made both of them free so you can start using them today.

Teambox for iPhone adds everything you’ve been asking for: quick navigation, support for the newest features and a sexy UI. Data caching makes the app as fast as Teambox 4.

Teambox for iPad improves attachments, saves messages if you’re offline and adds iOS compatibility improvements.

  
The early feedback has been phenomenal, so go ahead and download them for free. Now you can take your projects anywhere you go!

What’s coming next

We are already working on the next version for iOS apps. Soon we will send out a new version adding push notifications, and we have a secret app coming up for Teambox 4.

Android users, we didn’t forget about you. We will start working on an Android client after Teambox 4 becomes the main version.

Give us a positive review

Do you appreciate our work? Want to help us reach more people? You can do it by simply posting a positive review for our apps in the App Store. One minute of your time can really make a difference.

Download our iPhone and iPad apps for free, and leave a review if you like what we did!

Teambox 4 is here! If you would like to know more about how this new version could help your team to collaborate in a virtual space, we encourage you to join us Tuesday, February 7th at 8:30am (PST)/11:30am (EST) when Pablo Villalba, Teambox Founder, will show you how to get the most out of Teambox 4.

Teambox is constantly improving and in order to help you getting things done, maybe you want to know the latest tips and tricks. Of the hundreds of things you could try to improve your company productivity, which are the most effective? Let’s talk!

The conversation will center on:

• Getting Started with Teambox 4
• Teambox 4 New Features
• Teambox 4 Tips and Tricks
• Live Q&A Session with our team

More than 50,000 organizations like Groupon, Samsung & British Petroleum are improving the way they work, yours may be the next.

Space is limited, so register today to attend this unique event.

Teambox Team

We’ve simplified pricing so that we license and charge by the user, and not by the project. This will make it easier for you to use Teambox as much you want, and not be constrained by licensing plans. New customers will pay a flat $5 per user each month, you’ll be able to use Teambox for as many projects as you like. The prices will be discounted for larger organizations with many users and for multi-year contracts. As a way of saying thank you to all of our dedicated, cutting-edge early adopters who are current customers (Users who upgrade for Teambox before January 18th- old pricing model), your current pricing plan will not change, and will remain in effect, as long as you are a customer.

Please feel free to drop us a line/tweet and let us know what you like (or don’t like) about the new Teambox4. When you talk -we always listen and respond; your feedback is what makes Teambox the best cloud collaboration app available.

Don’t hesitate to contact us in case of questions:
USA and Canada:    –   josh@teambox.com
Rest of the world:    –   merce@teambox.com

Happy Teamboxing!

Pablo walks us through the new interface, desktop-fast experience, new Tasks views and Quick Add buttons in this 5-minute video. Enjoy, and share it with others if you want to help us get the word out there!

Tweet about #teambox4!

Click here to view the embedded video.

If you would like to know more about how Teambox could help your team to collaborate in a virtual space, we encourage you to join us Wednesday, January 11th at 8:30am (PST)/11:30am (EST) when Josh Ireland from Teambox will show you how to harness the power of social enterprise to share files, manage tasks and collaborate with one or one thousand people!

This is an excellent opportunity to learn how to get the most out of your company-wide social collaboration. It will be live and fully interactive with a global audience.

The conversation will center on:

• Why existing solutions like Sharepoint and JIVE are too expensive, costly and hard to use
• How you can start using Teambox is 30 seconds to collaborate, share files and manage tasks with your team, or entire company
• See a live demo of the new Teambox 4
• Live Q&A Session with our team

More than 50,000 organizations like Groupon, Samsung & British Petroleum are improving the way they work, yours may be the next.

Space is limited, so register today to attend this unique event.

Teambox Team