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		<title>Anthropic Announces AI Agents for Financial Services</title>
		<link>https://tech.co/news/anthropic-ai-agents-financial-services</link>
		
		<dc:creator><![CDATA[Conor Cawley]]></dc:creator>
		<pubDate>Wed, 06 May 2026 16:59:51 +0000</pubDate>
				<category><![CDATA[AI Tools]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366635</guid>

					<description><![CDATA[<p>These AI agents can prepare for meetings, build pitches, review valuations, and audit statements.</p>
<p>The post <a href="https://tech.co/news/anthropic-ai-agents-financial-services">Anthropic Announces AI Agents for Financial Services</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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<li>Anthropic has revealed <strong>new AI agents</strong> aimed at helping streamline work in financial services.</li>
<li>These <strong>ten ready-to-run agent templates</strong> can audit statements, review earnings, prepare meetings, build pitches, and more.</li>
<li>Anthropic adds to its <strong>already impressive business offerings</strong>, which also include Claude Cowork and Claude Code.</li>
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        <p>Anthropic is rolling out even more <a href="https://tech.co/ai/best-ai-tools-for-businesses"><strong>AI business tools</strong></a>, with the company announcing new agents that are specifically aimed at improving financial services.</p>
<p>These ready-to-run templates will be able to perform a wide range of tasks, from preparing meetings and building pitches to reviewing valuations and auditing statements.</p>
<p>With the release of these ten AI agents, Anthropic continues to strengthen its enterprise offerings, which have already become the go-to option for businesses in 2026.</p>

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        <h2>Anthropic Launches New AI Agents for Financial Services</h2>
<p>Announced in <a href="https://www.anthropic.com/news/finance-agents" target="_blank" rel="noopener noreferrer">a company blog post</a>, Anthropic unveiled ten new, ready-to-launch AI agent templates that are specifically designed to handle one of the most important aspects of any business.</p>
<blockquote><p>
&ldquo;Finance is a great blueprint for the rest of knowledge work.&rdquo; &ndash; Nicholas Lin, Anthropic&rsquo;s head of product for financial services to <a href="https://www.bloomberg.com/news/articles/2026-05-05/anthropic-unveils-ai-agents-to-field-financial-services-tasks" target="_blank" rel="noopener noreferrer">Bloomberg</a>
</p></blockquote>
<p>There are ten new financial service templates, which can perform and automate a wide range of tasks, including meeting preparation, statement auditing, earnings review, and market research.</p>

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        <h2>How Do Anthropic&rsquo;s Financial Service Agents Work?</h2>
<p>There are two distinct ways in which you can utilize these new AI agents from Anthropic to make financial tasks a lot easier.</p>
<p>For starters, each of the ten agent templates are available as <strong>a plug-in for Claude Cowork and Claude Code</strong>, with these tools running alongside the analyst to provide more specific assistance depending on the agent.</p>

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<p style="text-align: center"><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy"  decoding="async" class="aligncenter wp-image-333457" src="https://images.tech.co/wp-content/uploads/2024/06/18114043/About-Techco-video.jpg" alt="About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo" width="200" height="200"></a><strong>This just in! View</strong><br>
<strong><a href="https://compare.tech.co/software-deals-live/">the top business tech deals</a> for 2026 &#128104;&zwj;&#128187;<br>
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        <p>Additionally, you can use any of these agent templates as <strong>a cookbook for Claude Managed Agents</strong>, which runs autonomously alongside the Claude platform to streamline your financial operations.
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        <h2>Claude for Business Is Booming</h2>
<p>We&rsquo;ll just come right out and say it: Claude is becoming an absolute powerhouse for businesses and the enterprise industry is taking notice.</p>
<p>The launch of Claude Cowork and Claude Code in January has spurred some serious interest in the AI model, with <strong>Anthropic now accounting for 73.3% of new AI spending</strong>, compared with only 26.7% from OpenAI.</p>
<p>With these new financial service agent templates, Claude could be positioning itself as the best option for businesses for the foreseeable future.</p>
<p><strong>Check out our <a href="https://tech.co/ai/what-is-claude-for-business">Claude for Business guide</a> to learn more</strong></p>

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<p>The post <a href="https://tech.co/news/anthropic-ai-agents-financial-services">Anthropic Announces AI Agents for Financial Services</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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		<title>80% of Businesses Using Autonomous Tools Have Reduced Workforce</title>
		<link>https://tech.co/news/autonomous-businesses-workforce-reductions</link>
		
		<dc:creator><![CDATA[Nicole Mousicos]]></dc:creator>
		<pubDate>Tue, 05 May 2026 13:13:34 +0000</pubDate>
				<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[Business Trends]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366615</guid>

					<description><![CDATA[<p>However, Gartner says workforce reductions aren't necessarily leading to return on investment. </p>
<p>The post <a href="https://tech.co/news/autonomous-businesses-workforce-reductions">80% of Businesses Using Autonomous Tools Have Reduced Workforce</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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<li>80% of businesses piloting or deploying <strong>autonomous business capabilities also report workforce reductions</strong>, a new study finds.</li>
<li>However, workforce reductions <strong>aren&rsquo;t necessarily leading to higher productivity.</strong></li>
<li>Instead, several studies support the idea that<strong> human talent is necessary</strong> in order for businesses to see success with autonomous technologies.</li>
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        <p>Approximately 80% of the businesses that have piloted or deployed autonomous business capabilities <strong>have reported workforce reductions</strong>, a new survey reveals.</p>
<p>However, <a href="https://tech.co/news/accenture-layoffs-ai-pivot"><strong>workforce reductions</strong></a> <strong>aren&rsquo;t causing direct return on investment</strong>, and it&rsquo;s predicted over time that autonomous businesses will generate more opportunities for the job market.</p>
<p>Several other surveys suggest <strong>human input remains a critical factor</strong> in determining how successful businesses are with their AI investments.</p>

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        <h2>Business Using Automation Are Reducing Workforces</h2>
<p>According to a <a href="https://www.gartner.com/en/newsroom/press-releases/2026-05-05-gartner-says-autonomous-business-and-artificial-intelligence-layoffs-may-create-budget-room-but-do-not-deliver-returns#:~:text=%E2%80%9CWorkforce%20reductions%20may%20create%20budget,guide%20and%20scale%20autonomous%20systems.%E2%80%9D" target="_blank" rel="noopener noreferrer">new survey</a> conducted by Gartner, around 80% of organizations piloting or deploying autonomous business capabilities have also reported reductions in their workforces.</p>
<p>The adoption of technologies such as <a href="https://tech.co/news/gartner-steps-governing-ai-agents"><strong>AI agents</strong></a>, intelligent automation, digital twins, and tokenized assets will turn businesses from simply augmenting certain processes into truly autonomous organizations, says Gartner.</p>

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<p style="text-align: center"><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy"  decoding="async" class="aligncenter wp-image-333457" src="https://images.tech.co/wp-content/uploads/2024/06/18114043/About-Techco-video.jpg" alt="About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo" width="200" height="200"></a><strong>This just in! View</strong><br>
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        <p>Findings are <strong>based on a survey of 350 global business executives</strong>, within organizations reporting enterprisewide revenue of at least $1 billion or equivalent. They had been piloting or had already deployed at least AI agents, intelligent automation, or autonomous technologies in the third quarter of 2025.</p>

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        <h2>Workforce Reductions Don&rsquo;t Translate to ROI</h2>
<p>Despite the high number of organizations making reductions, this <strong>didn&rsquo;t directly translate to return on investment (ROI)</strong>. This suggests that replacing human workers with autonomous systems isn&rsquo;t the best move for businesses wanting to see maximum ROI.</p>
<blockquote><p>
&ldquo;Workforce reductions may create budget room, but they do not create return. Organizations that improve ROI are not those that eliminate the need for people, but those that amplify them by aggressively investing more in skills, roles and operating models that allow humans to guide and scale autonomous systems.&rdquo; &ndash; Helen Poitevin, distinguished VP analyst at Gartner
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<p>Despite the findings above, Gartner predicts <strong>autonomous businesses will &ldquo;create more work for humans, not less,&rdquo;</strong>&nbsp;says Poitevin. This is because they will create new forms of work that AI won&rsquo;t necessarily be able to absorb.</p>
<p>Likewise, Gartner forecasts organizations will be <strong>spending $168.9 billion more</strong> on AI agent software from 2026 to 2027. In 2025, the amount of overall spending was only $86.4 billion.</p>

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        <h2>Human Talent Remains Essential for Autonomous Businesses</h2>
<p>Ultimately, these findings lend themselves to the theory that <strong>human talent remains an essential building block</strong> for businesses looking to form their AI castles.</p>
<blockquote><p>
&ldquo;Lasting structural factors such as demographic decline and high-stakes, trust-dependent consumer moments will ensure human talent remains central to running, governing and scaling autonomous businesses.&rdquo; &ndash; Poitevin
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<p>Several studies corroborate the fact that some <strong>processes need to remain human-led in order to be successful</strong>. For example, a study on email marketing preferences among consumers found that <a href="https://tech.co/news/study-consumers-want-brand-emails-feel-human"><strong>communications that &lsquo;felt human&rsquo;</strong></a> were preferred.</p>
<p>Likewise, recent data from Tech.co found that businesses are spending <a href="https://tech.co/news/businesses-rework-time-survey"><strong>26% of an hour of AI use reworking</strong></a> output. While this suggests AI slows down productivity, we found that businesses spending more time in the rework phase were <strong>more likely to see AI-related productivity gains</strong>. This suggests that keeping humans integrated into autonomous systems can be beneficial to overall productivity.</p>

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<p>The post <a href="https://tech.co/news/autonomous-businesses-workforce-reductions">80% of Businesses Using Autonomous Tools Have Reduced Workforce</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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		<title>Edtech Company Instructure Confirms Data Breach</title>
		<link>https://tech.co/news/edtech-instructure-confirms-data-breach</link>
		
		<dc:creator><![CDATA[Adam Rowe]]></dc:creator>
		<pubDate>Mon, 04 May 2026 20:45:41 +0000</pubDate>
				<category><![CDATA[Cybersecurity Guides]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366607</guid>

					<description><![CDATA[<p>The ShinyHunters extortion gang claims credit for the breach, which it says resulted in the loss of 3.65 terabytes of data.</p>
<p>The post <a href="https://tech.co/news/edtech-instructure-confirms-data-breach">Edtech Company Instructure Confirms Data Breach</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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<li>Education technology firm Instructure was breached due to a &ldquo;<strong>disruption to tools relying on API keys</strong>.&rdquo;</li>
<li>The company&rsquo;s response includes <strong>revoking some credentials and access tokens while increasing monitoring and security</strong>.</li>
<li><strong>The ShinyHunters extortion gang says it is responsible</strong>, and that it has stolen 3.65 terabytes of data from almost 9,000 schools worldwide.</li>
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        <p>Education technology firm Instructure has confirmed a data breach due to a cyberattack, citing &ldquo;disruption to tools relying on API keys&rdquo; as the source of the breach.</p>
<p>The US-based company is most well-known for Canvas, a widely used learning management platform that tracks online coursework and assignments.</p>
<p>The ShinyHunters extortion gang has since claimed responsibility, listing the company on its data leak site while claiming to have data from &ldquo;nearly 9,000 schools worldwide.&rdquo;</p>

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        <h2>How Did Instructure Handle It?</h2>
<p>Instructure first acknowledged the incident on April 30th, <a href="https://status.instructure.com/" target="_blank" rel="noopener noreferrer">saying</a> that their &ldquo;team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality.&rdquo;</p>
<p>The next day, they issued a more detailed statement, including a list of steps they&rsquo;ve taken to address the issue:</p>

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<p style="text-align: center"><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy" decoding="async" class="aligncenter wp-image-333457" src="https://images.tech.co/wp-content/uploads/2024/06/18114043/About-Techco-video.jpg" alt="About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo" width="200" height="200"></a><strong>This just in! View</strong><br>
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<li><strong>Revoked privileged credentials</strong> and access tokens associated with affected systems.</li>
<li><strong>Deployed patches</strong> to enhance system security.</li>
<li>Out of an abundance of caution, <strong>rotated certain keys</strong>, even though there is no evidence they were misused.</li>
<li><strong>Implemented increased monitoring</strong> across all platforms.</li>
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        <h2>What Data Was Leaked?</h2>
<p>The company didn&rsquo;t list the number of affected institutions, but it did name the type of data that they believe was breached, which includes:</p>
<ul>
<li>Names</li>
<li>Email addresses</li>
<li>Student ID numbers</li>
<li>Messages among users</li>
</ul>
<p>Not included? According to the company, it has &ldquo;found no evidence that passwords, dates of birth, government identifiers, or financial information were involved. If that changes, we will notify any impacted institutions.&rdquo;</p>

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        <h2>What Does ShinyHunters Have to Say?</h2>
<p>The extortion group called ShinyHunters claimed credit for the breach on May 3rd, adding Instructure to its Tor-based data leak site, <a href="https://www.securityweek.com/edtech-firm-instructure-discloses-data-breach/" target="_blank" rel="noopener noreferrer">SecurityWeek reports</a>.</p>
<p>ShinyHunters has more specific claims surrounding the full scale of the breach. The group states that:</p>
<ul>
<li><strong>3.65 terabytes of data</strong> has been stolen.</li>
<li><strong>275 million</strong> students, teachers, and other staff members impacted.</li>
<li>&ldquo;Several <strong>billions</strong> of private messages&rdquo; stolen.</li>
<li>Nearly <strong>9,000 education institutions</strong> worldwide impacted.</li>
<li>Instructure&rsquo;s <strong>Salesforce instance</strong> is compromised as well.</li>
</ul>
<p>It&rsquo;s another example of a major data breach emerging from software vulnerabilities related to third-party apps &mdash; we&rsquo;ve covered cloud hosting platform <strong><a href="https://tech.co/news/app-host-vercel-hack-ai-tool">Vercel&rsquo;s struggles</a></strong> with a similar issue several weeks ago, and <a href="https://tech.co/news/report-1-in-4-data-breaches-exploit-third-party-vulnerabilities"><strong>studies show</strong></a> that one in four modern breaches exploit a third-party vulnerability.</p>

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<p>The post <a href="https://tech.co/news/edtech-instructure-confirms-data-breach">Edtech Company Instructure Confirms Data Breach</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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		<title>Lovable Launches Vibe Coding App That Can Build Apps with AI</title>
		<link>https://tech.co/news/lovable-mobile-app-ai-build-apps</link>
		
		<dc:creator><![CDATA[Conor Cawley]]></dc:creator>
		<pubDate>Thu, 30 Apr 2026 15:47:46 +0000</pubDate>
				<category><![CDATA[AI Tools]]></category>
		<category><![CDATA[Artificial Intelligence]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366574</guid>

					<description><![CDATA[<p>The new app is available on both the Apple App Store and the Google Play Store right now.</p>
<p>The post <a href="https://tech.co/news/lovable-mobile-app-ai-build-apps">Lovable Launches Vibe Coding App That Can Build Apps with AI</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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<li>Vibe coding platform Lovable has<strong> launched a mobile app</strong> that allows users to queue prompts and get notifications about your generated app.</li>
<li>The mobile app from Lovable is available in both <strong>the Apple App Store and the Google Play Store</strong>.</li>
<li>The app is live now, despite <strong>Apple&rsquo;s crackdown on vibe coding apps</strong> and vibe coded apps on its platform.</li>
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        <p>You can now build an app with an app, because <a href="https://tech.co/ai/vibe-coding/best-vibe-coding-platforms"><strong>vibe coding platform</strong></a> Lovable has officially added its platform to the Google Play Store and the Apple App Store.</p>
<p>The app will have limited functionality compared to the desktop version of Lovable, but users will be able to queue prompts to generate your app and get notifications about the progress of your creation.</p>
<p>Lovable did have to jump through some hoops to make this happen, in the wake of Apple cracking down on vibe coding tools for iOS users.</p>

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        <h2>Lovable Launches Mobile Vibe Coding App</h2>
<p>Announced in <a href="https://lovable.dev/blog/mobile-app" target="_blank" rel="noopener noreferrer">a company blog post</a>, Lovable is officially launching a mobile app that will allow users to generate apps on the go.</p>
<blockquote><p>
&ldquo;Whether you&rsquo;re a founder prototyping a new concept, a designer testing a layout, or someone who&rsquo;s never written a line of code &mdash; you can turn ideas into real, working web apps straight from your phone.&rdquo; &ndash; Lovable announcement
</p></blockquote>
<p>The app is currently available on both the Apple App Store and the Google Play store right now.</p>

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        <h2>What Can the Lovable Mobile App Do?</h2>
<p>Obviously, mobile apps are rarely as powerful as the actual platform, but in Lovable&rsquo;s case, the app can perform many of the tasks that the desktop platform can. Here are some of the functionalities available:</p>
<ul>
<li><strong>Queue prompts</strong> &ndash; You can input voice or text prompts into the Lovable app and queue them up for action while you&rsquo;re on the go.</li>
<li><strong>Get notifications</strong> &ndash; The Lovable app will send you notifications to update you on the progress of your generated app.</li>
<li><strong>Seamlessly switch</strong> &ndash; Swapping between desktop, laptop, and smartphone is easy now, as the Lovable app syncs all your changes across devices.</li>
</ul>
<p>Simply put, the <strong><a href="https://tech.co/ai/vibe-coding/best-lovable-alternatives">Lovable</a> </strong>app makes it easier for you to instantly act on your inspiration, no matter where you are.</p>

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        <h2>App Launch Amidst Vibe Coding Crackdown</h2>
<p>The Lovable app is, in fact, available on the Apple App Store, which is a big deal considering Apple has been cracking down on on vibe coding apps over the last few months.</p>
<p>Apple has noted that the removal of vibe coding apps and the blocking of updates on apps like <a href="https://tech.co/ai/vibe-coding/replit-alternatives"><strong>Replit</strong></a> is because these apps can be edited after they have been published. Given Apple&rsquo;s stern protection of its app store through its review process, this kind of circumventing the rules could not stand.</p>

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<p style="text-align: center"><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy" decoding="async" class="aligncenter wp-image-333457" src="https://images.tech.co/wp-content/uploads/2024/06/18114043/About-Techco-video.jpg" alt="About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo" width="200" height="200"></a><strong>This just in! View</strong><br>
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        <p>Lovable played by the rules, though, generating web-based applications on its platform rather than downloading new executable code, which is why it&rsquo;s now available as a mobile app on both app stores.</p>

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<p>The post <a href="https://tech.co/news/lovable-mobile-app-ai-build-apps">Lovable Launches Vibe Coding App That Can Build Apps with AI</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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		<title>An AI Agent Wiped an Entire Company Database — Then Apologized</title>
		<link>https://tech.co/news/ai-agent-wipes-company-database-apologizes</link>
		
		<dc:creator><![CDATA[Gus Mallett]]></dc:creator>
		<pubDate>Wed, 29 Apr 2026 16:11:58 +0000</pubDate>
				<category><![CDATA[Artificial Intelligence]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366560</guid>

					<description><![CDATA[<p>Cursor, which is operated by Anthropic, wiped a company's database in just 9 seconds — before issuing an apology.</p>
<p>The post <a href="https://tech.co/news/ai-agent-wipes-company-database-apologizes">An AI Agent Wiped an Entire Company Database — Then Apologized</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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<li>PocketOS, a company that designs software for car rental businesses, had its entire database mistakenly <strong>wiped by an AI agent</strong>.</li>
<li>The Cursor agent, which is powered by Anthropic&rsquo;s Claude Opus 4.6 model, was responsible for the incident, for which <strong>it apologized afterwards</strong>.</li>
<li>The incident should remind businesses that AI is far from infallible, and there is an urgent need to <strong>invest in sturdy safeguards</strong> to ensure it doesn&rsquo;t happen again.</li>
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        <p>An AI agent mistakenly deleted a company&rsquo;s entire customer database &mdash; and then issued an apology afterwards. The culpable AI agent was handed a routine task, to which it responded by wiping the company&rsquo;s data.</p>
<p>The company, PocketOS, which makes software for car rental businesses, experienced a 30-hour outage when the AI tool erased its database. The tool in question was Cursor, a popular <a href="https://tech.co/ai/vibe-coding/what-vibe-coding-everything-to-know"><strong>vibe coding</strong></a> agent powered by Athropic&rsquo;s Claude 4.6 model.</p>
<p>The incident is not the first <a href="https://tech.co/news/list-ai-failures-mistakes-errors"><strong>high-profile error</strong></a> that has come about because of AI. With development and adoption continuing at breakneck pace, companies face growing pressure to introduce safeguards to ensure gaffes such as this are few and far between.</p>

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        <h2>AI Agent Wipes Entire Company Database, Apologizes</h2>
<p>An AI agent designed to streamline basic coding tasks wiped out a company&rsquo;s entire database &mdash; and then issued an apology. The company tasked the AI agent with a basic action, and it responded by erasing its database.</p>
<p>According to PocketOS founder, Jer Crane, when asked to explain its action, the agent &ldquo;produced a written confession enumerating the specific safety rules it had violated.&rdquo; Reportedly, the agent had ignored a key safeguard preventing &ldquo;destructive&rdquo; or &ldquo;irreversible&rdquo; actions without explicit permission.</p>

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<p style="text-align: center"><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy" decoding="async" class="aligncenter wp-image-333457" src="https://images.tech.co/wp-content/uploads/2024/06/18114043/About-Techco-video.jpg" alt="About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo" width="200" height="200"></a><strong>This just in! View</strong><br>
<strong><a href="https://compare.tech.co/software-deals-live/">the top business tech deals</a> for 2026 &#128104;&zwj;&#128187;<br>
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        <p>The incident, which took just 9 seconds, led to a major 30-hour outage over the weekend. Luckily, the company was able to recover its data two days later.</p>

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        <h2>Cursor Agent Responsible for Database Wipe</h2>
<p>The responsible agent was Cursor, a vibe coding platform that is powered by Anthropic&rsquo;s Claude Opus 4.6 model. Cursor is favored by skilled developers as a tool for accelerating the coding process.</p>
<p>According to Crane, the AI stated that: &ldquo;Deleting a database volume is the most destructive, irreversible action possible &mdash; far worse than a force push &mdash; and you never asked me to delete anything. I decided to do it on my own to &lsquo;fix&rsquo; the credential mismatch, when I should have asked you first or found a non-destructive solution.&rdquo;</p>
<p>Due to the outage, companies using PocketOS temporarily lost access to customer records and bookings. Crane stated: &ldquo;Reservations made in the last three months are gone. New customer signups, gone.&rdquo;</p>

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        <h2>A Note of Caution to Businesses Everywhere</h2>
<p>The PocketOS data incident should sound alarm bells throughout the tech sector, which has moved swiftly to embed AI into its ways of working in the last few years.</p>
<p>As observed by Crane: &ldquo;This isn&rsquo;t a story about one bad agent or one bad API. It&rsquo;s about an entire industry building AI-agent integrations intro production infrastructure faster than it&rsquo;s building the safety architecture to make those integrations safe.&rdquo;</p>
<p>With innovation and adoption continuing, businesses face mounting pressure to introduce the requisite safeguards to ensure events like this are not a common occurrence. After all, downtime and compromised cybersecurity can have a <a href="https://tech.co/news/5-companies-data-breaches-paid-price"><strong>catastrophic impact</strong></a> on a business&rsquo;s reputation, not to mention its finances.</p>

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<p>The post <a href="https://tech.co/news/ai-agent-wipes-company-database-apologizes">An AI Agent Wiped an Entire Company Database — Then Apologized</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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		<title>Businesses Will Have Over 150,000 AI Agents by 2028, Says Gartner</title>
		<link>https://tech.co/news/gartner-steps-governing-ai-agents</link>
		
		<dc:creator><![CDATA[Nicole Mousicos]]></dc:creator>
		<pubDate>Tue, 28 Apr 2026 13:01:09 +0000</pubDate>
				<category><![CDATA[Artificial Intelligence]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366543</guid>

					<description><![CDATA[<p>As a result, Gartner has outlined six key steps to help businesses avoid AI sprawl. </p>
<p>The post <a href="https://tech.co/news/gartner-steps-governing-ai-agents">Businesses Will Have Over 150,000 AI Agents by 2028, Says Gartner</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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<li>Gartner has predicted the average global Fortune 500 company will have <strong>over 150,000 AI agents by 2028</strong>.</li>
<li>An increase in the number of AI agents being used <strong>puts businesses at risk of AI sprawl</strong>, and so Gartner has provided six steps to help prevent this.</li>
<li>Businesses should find a balance between <strong>establishing clear governance and safety procedures</strong> when using AI agents and encouraging employees to experiement with the technology.</li>
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        <p>In a new report, Gartner has predicted that the number of AI agents within the average global Fortune 100 enterprise <strong>will exceed 150,000 by 2028</strong>, suggesting a huge increase from 2025.</p>
<p>To help businesses combat the risk of AI sprawl, Gartner has <strong>identified six steps businesses can take</strong> to manage and govern an increasing number of agents effectively.</p>
<p>While businesses should actively encourage employees across teams to <a href="https://tech.co/news/us-employees-use-ai-daily-work"><strong>experiment with AI</strong></a> agents, having the <strong>proper governance procedures in place</strong> is critical to ensuring safety.</p>

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        <h2>Number of AI Agents Expected to Skyrocket by 2028</h2>
<p>A <a href="https://www.gartner.com/en/newsroom/press-releases/2026-04-28-gartner-identifies-six-steps-to-manage-artificial-intelligence-agent-sprawl" target="_blank" rel="noopener noreferrer">new report</a> from Gartner sees <strong>the average global Fortune 500 company using over 150,000 agents by 2028</strong>, which is up significantly from 15 in 2025.</p>
<p>This will, Gartner predicts, generate agent sprawl, defined as an uncontrolled accumulation of <a href="https://tech.co/ai/what-are-ai-agents"><strong>AI agents</strong></a> built by different teams <strong>without centralized governance or consistent oversigh</strong>t. AI sprawl can lead to misinformation, oversharing, and data loss.</p>

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        <p>Similarly, an increase in the number of AI agents can lead to IT complexity and management challenges.<br>

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        <h2>Gartner Identifies Six Steps to Avoid Agent Sprawl</h2>
<p>To help business leaders reduce the risk of agent sprawl, <strong>Gartner has identified six steps</strong> that will help businesses build a strong foundation for onboarding new agents.</p>
<ul>
<li><strong>Establish agent governance and policies</strong> &ndash; Set clear rules for when and how agents are built within your company. Likewise, outline who can build agents, who can share them, and what connectors are permitted.</li>
<li><strong>Build a centralized agent inventory</strong> &ndash; Consider using different AI management tools to categorize agents across applications, from both sanctioned tools and shadow AI solutions. With an agent inventory, businesses can build adaptive controls to enforce the right policies based on the level of risk each agent poses to their business.</li>
<li><strong>Define agent identity, permissions, and life cycle</strong> &ndash; Manage each agent&rsquo;s identity, permission model, and access controls. Ensure you&rsquo;re continually reviewing and retiring redundant agents to prevent an uncontrolled sprawl.</li>
<li><strong>Create AI information governance</strong> &ndash; Control what information the AI tool or agent has access to. Implement a continuous process to keep all data current, manage data permissions (to prevent oversharing), and archive obsolete data.</li>
<li><strong>Monitor and remediate agent behavior</strong> &ndash; Establish ongoing visibility into how agents are being used. Put processes in place to ensure policy compliance, detect anomalous behavior, and correct agents that act beyond or in breach of their <a href="https://tech.co/news/how-to-build-ai-policy"><strong>established guidelines</strong></a>.</li>
<li><strong>Encourage responsible AI usage amongst employees</strong> &ndash; Support teams and employees with <strong><a href="https://tech.co/news/best-free-ai-courses-february-2026">AI training programs</a> </strong>and develop a positive community to encourage adoption and best practices across your business.<br>

	</li></ul></div>
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<h2>The Value of Structured AI Governance</h2>
<p>Gartner found that only 13% of organizations think they currently have the right AI agent governance in place. Additionally, similar studies have warned against the <a href="https://tech.co/news/ai-threats-cybersecurity-tipping-point"><strong>potential of AI-driven threats</strong></a> to today&rsquo;s businesses.</p>
<p>According to Max Goss, senior director analyst at Gartner, <strong>businesses should avoid &ldquo;blocking or restricting&rdquo;</strong> <strong>access</strong> to certain AI agents and tools, as employees will simply go around restrictions. This will ultimately present more risks.</p>
<p>Instead, Goss says: &ldquo;Organizations need to find a balance where they can govern agents and manage sprawl, but also safely empower employees to innovate with these tools.&rdquo;</p>

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<p>The post <a href="https://tech.co/news/gartner-steps-governing-ai-agents">Businesses Will Have Over 150,000 AI Agents by 2028, Says Gartner</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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		<title>27% of CEOs Expect to Operate Without Human Intervention by 2028</title>
		<link>https://tech.co/news/ceos-predict-operate-without-humans-2028</link>
		
		<dc:creator><![CDATA[Nicole Mousicos]]></dc:creator>
		<pubDate>Thu, 23 Apr 2026 12:11:58 +0000</pubDate>
				<category><![CDATA[Artificial Intelligence]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366484</guid>

					<description><![CDATA[<p>The findings suggest CEOs and business leaders are leaning further into automation and AI. </p>
<p>The post <a href="https://tech.co/news/ceos-predict-operate-without-humans-2028">27% of CEOs Expect to Operate Without Human Intervention by 2028</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
]]></description>
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<li>A new study has revealed that <strong>over a quarter of CEOs</strong> expect their organizations to act mostly without human intervention by 2028 due to AI.</li>
<li>The findings suggest that businesses are moving towards <strong>a more autonomous ecosystem</strong> of operations.</li>
<li>While AI and automation will change operations, elements such as <strong>building and retaining customer relationships</strong> will stay the same, CEOs predict.</li>
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        <p>Over a quarter of CEOs surveyed in a recent study <strong>expect their organizations to act primarily <a href="https://tech.co/news/ai-to-work-half-of-business-hours">without human intervention</a></strong> by 2028, due to advances being made in automation and AI.</p>
<p>The study suggests that CEOs predict to move to <strong>a more autonomous business structure</strong> as AI and automation capabilities grow, particularly in areas of human decision-making.</p>
<p>On the other hand, the <strong>CEOs surveyed don&rsquo;t anticipate any changes to their customer base</strong> as a result of the rise of AI. Instead, businesses are using the tool to retain and engage customer relationships.</p>

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        <h2>CEOs: AI Will Enable Decision-Making Without Humans</h2>
<p>According to a <a href="https://www.gartner.com/en/newsroom/press-releases/2026-04-23-gartner-survey-reveals-80-percent-of-ceos-say-artificial-intelligence-will-force-operational-capability-overhauls" target="_blank" rel="noopener noreferrer">new study</a> from Gartner, <strong>27% of CEOs expect their organizations to operate mostly without human intervention</strong> in 2028, because of AI developments and growing automation capabilities.</p>
<p>David Furlonger, distinguished VP analyst at Gartner, suggests that the results show, &ldquo;CEOs are realizing that AI is not simply another layer of automation. It is a catalyst for rebuilding the enterprise itself.&rdquo;</p>

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<p style="text-align: center"><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy" decoding="async" class="aligncenter wp-image-333457" src="https://images.tech.co/wp-content/uploads/2024/06/18114043/About-Techco-video.jpg" alt="About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo" width="200" height="200"></a><strong>This just in! View</strong><br>
<strong><a href="https://compare.tech.co/software-deals-live/">the top business tech deals</a> for 2026 &#128104;&zwj;&#128187;<br>
</strong><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy" decoding="async" class="wp-image-348272 aligncenter" src="https://images.tech.co/wp-content/uploads/2024/09/09122654/ok-1.png" alt="See the list button" width="200" height="85"></a></p>
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        <p>The findings are <strong>based on a survey of 469 CEOs and other senior business executives</strong> around the world. The survey ended in the fourth quarter of 2025.<br>

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        <h2>AI Will Turn Digital Businesses into Autonomous Ones</h2>
<p>The <a href="https://tech.co/news/business-leaders-save-full-work-day-ai"><strong>value AI could bring to enterprises</strong></a> hasn&rsquo;t passed business leaders by. Overall, <strong>80% of the CEOs surveyed expect AI to enact a high to medium degree of change</strong> to their companies&rsquo; operational capabilities. Gartner predicts this will cause businesses to move from the structure of a digital business to an autonomous one.</p>
<blockquote><p>
&ldquo;Autonomous business is a strategy where self-learning software agents and machine customers make decisions, take action and create new types of value for organizations&hellip; While digital business changes what the organization does, autonomous business changes how the organization does it.&rdquo; &ndash; Don Scheibenreif, distinguished VP analyst at Gartner.
</p></blockquote>
<p>Further findings make it apparent that CEOs and business leaders only expect their automation capabilities to grow. 54% of CEOs reported that their automation was limited to specific tasks, and <strong>only 13% expected it to remain at this level</strong>, by the end of 2028.</p>
<p>Similarly, <strong>32% of CEOs expect their organizations to integrate self-learning and adaptable AI tools</strong> to assist with human decision-making. This certainly signals that the scope for automation, in the eyes of today&rsquo;s CEOs, remains wide.</p>

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        <h2>Customer Bases Will Remain Unchanged Due to AI</h2>
<p>Recent studies have suggested that consumers want <a href="https://tech.co/news/study-consumers-want-brand-emails-feel-human"><strong>a human touch</strong></a>, even in the wake of AI developments. Customers still value the relationships they create with companies, and<strong> only 17% of the CEOs surveyed expect significant changes to their customer base</strong> because of AI.</p>
<p>In fact, the study found CEOs and business leaders are using AI to<a href="https://tech.co/news/ai-drive-hospitality-experiences-report"><strong> deepen their relationships</strong></a> with customers and increasingly, machine customers<strong>.</strong>&nbsp;&nbsp;Through 2026, Gartner predicts the number of large companies with a dedicated sales channel to <strong>access fast-growing machine customer markets</strong> will double from 2024.</p>
<p>However, while AI may assist with processes like decision-making and customer engagement, <strong>humans remain a necessary part of the process</strong> for training and developing the technology. What CEOs and business leaders should focus on is solidifying their existing people, assets, and financial structures to withstand the incoming changes.</p>

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<p>The post <a href="https://tech.co/news/ceos-predict-operate-without-humans-2028">27% of CEOs Expect to Operate Without Human Intervention by 2028</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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		<title>Study: Only 15% of Workers Have Access to AI Training Tools</title>
		<link>https://tech.co/news/workers-access-ai-training-tools</link>
		
		<dc:creator><![CDATA[Conor Cawley]]></dc:creator>
		<pubDate>Tue, 21 Apr 2026 16:33:41 +0000</pubDate>
				<category><![CDATA[AI Learning]]></category>
		<category><![CDATA[AI Tools]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366456</guid>

					<description><![CDATA[<p>With 10% of employees worried that they could be unemployed without AI training, it's not nearly enough.</p>
<p>The post <a href="https://tech.co/news/workers-access-ai-training-tools">Study: Only 15% of Workers Have Access to AI Training Tools</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
]]></description>
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<li>A new study found that <strong>only 15% of US workers</strong> have access to AI training tools at their job.</li>
<li>As a result, workers are concerned about the future of their careers, with&nbsp;<strong>10% of workers </strong>believing they will be unemployed if they do not get more training in AI.</li>
<li>Their concerns are justified too, with the study finding that <strong>those using AI at work are typically higher earners</strong> at their positions.</li>
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        <p>Employees are being left behind when it comes to the AI revolution, with only 15% of workers stating that they have access to <strong><a href="https://tech.co/news/best-free-ai-courses-february-2026">AI training tools</a></strong> at their jobs.</p>
<p>This is likely exacerbating the fear of AI in the workplace, with <strong>10% of workers</strong> believing that they will be unemployed without AI training, according to the study.</p>
<p>These stats clearly illustrate the need for AI training in the workplace, particularly if your business is investing in technology for future success.</p>

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        <h2>AI Training and Job Security</h2>
<p>According to <a href="https://libertystreeteconomics.newyorkfed.org/2026/04/use-of-gen-ai-in-the-workplace-and-the-value-of-access-to-training/" target="_blank" rel="noopener noreferrer">a study from Federal Reserve Bank of New York</a>, a mere 15.9% of US workers reported that their employer currently offers AI training tools for employees at their business.</p>
<blockquote><p>
&ldquo;Although most workers with access to AI tools recognize the productivity-enhancing impacts of AI, training in AI tools is not available to all of them.&rdquo;
</p></blockquote>
<p>Even worse, workers want to learn how to use AI to improve these companies, with 38% of employed respondents noting that it is important to them to have training in how to use <a href="https://tech.co/ai/best-ai-tools-for-businesses"><strong>AI tools</strong></a>.</p>

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        <h2>AI Users Are Higher Earners</h2>
<p>The concern about access to AI tools is a very real one, particularly because those getting AI training and using AI tools are doing better at their jobs than those who aren&rsquo;t.</p>
<p>The survey found that <strong>66.3% of workers</strong> earning over $200,000 per year are using AI, while only <strong>15.9% of workers</strong> earning under $50,000 per year are using AI.</p>

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<p style="text-align: center"><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy" decoding="async" class="aligncenter wp-image-333457" src="https://images.tech.co/wp-content/uploads/2024/06/18114043/About-Techco-video.jpg" alt="About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo" width="200" height="200"></a><strong>This just in! View</strong><br>
<strong><a href="https://compare.tech.co/software-deals-live/">the top business tech deals</a> for 2026 &#128104;&zwj;&#128187;<br>
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        <p>Survey results also found that full-time workers (42.7%) are using AI more frequently than part-time workers (24.7%) and college-educated employees (58.7%) are using it more than non-college-educated employees (22.9%).</p>

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        <h2>How to Provide AI Training for Employees</h2>
<p>If you want to avoid being one of those businesses that isn&rsquo;t providing AI training tools for your employees, you are in luck, because it&rsquo;s easier than ever to get your staff educated on this new technology.</p>
<p>There are dozens if not hundreds of <a href="https://tech.co/news/best-free-ai-courses-january-2026"><strong>free AI training courses</strong></a> from education providers that can get you started. They focus on everything from prompt engineering to AI literacy, so your team can be highly functional with the tech.</p>
<p>It&rsquo;s important to remember that, with AI, replacing humans isn&rsquo;t an option just yet. The businesses that are succeeding the most are the ones using AI to augment and improve human processes, rather than ditching their workforce for the tech.</p>

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<p>The post <a href="https://tech.co/news/workers-access-ai-training-tools">Study: Only 15% of Workers Have Access to AI Training Tools</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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		<title>App Host Vercel Was Hacked Through a Third-Party AI Tool</title>
		<link>https://tech.co/news/app-host-vercel-hack-ai-tool</link>
		
		<dc:creator><![CDATA[Adam Rowe]]></dc:creator>
		<pubDate>Mon, 20 Apr 2026 18:24:19 +0000</pubDate>
				<category><![CDATA[Artificial Intelligence]]></category>
		<category><![CDATA[Privacy and Security]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366432</guid>

					<description><![CDATA[<p>Vercel's popular React framework Next.js was not affected by the breach, but access keys and source code may have leaked.</p>
<p>The post <a href="https://tech.co/news/app-host-vercel-hack-ai-tool">App Host Vercel Was Hacked Through a Third-Party AI Tool</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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<li>A breach of cloud hosting platform Vercel stemmed from <strong>a compromised app made by Context AI</strong>, which was connected to an employee&rsquo;s account.</li>
<li>Credentials for <strong>&ldquo;a limited subset of customers&rdquo;</strong> were compromised.</li>
<li>A hacker claims to be selling the data, which <strong>allegedly contains access keys, source code, and database information</strong>.</li>
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        <p>Cloud hosting platform Vercel has just revealed a big internal <strong><a href="https://tech.co/news/data-breaches-impact-small-businesses">data breach</a></strong>.</p>
<p>The security incident stemmed from a breach in a third-party AI tool&rsquo;s Google Workspace OAuth application, which threat actors used to access an employee&rsquo;s Workspace account.</p>
<p>The company has confirmed that its popular open-source projects, including Next.js and Turbopack, remain secure.</p>

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        <h2>What to Know About the Breach</h2>
<p>The breach was due to an app made by Context AI, Vercel says, which one employee downloaded and connected to their corporate account.</p>
<p>In <a href="https://vercel.com/kb/bulletin/vercel-april-2026-security-incident" target="_blank" rel="noopener noreferrer">its statement</a> about the incident, Vercel said that the credentials for &ldquo;a limited subset of customers&rdquo; were compromised. Anyone who hasn&rsquo;t already been contacted was not in that group, they say.</p>

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<p style="text-align: center"><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy" decoding="async" class="aligncenter wp-image-333457" src="https://images.tech.co/wp-content/uploads/2024/06/18114043/About-Techco-video.jpg" alt="About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo" width="200" height="200"></a><strong>This just in! View</strong><br>
<strong><a href="https://compare.tech.co/software-deals-live/">the top business tech deals</a> for 2026 &#128104;&zwj;&#128187;<br>
</strong><a class="js-aw-brand-link" href="https://compare.tech.co/software-deals-live/" data-feed="XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv"><img loading="lazy" decoding="async" class="wp-image-348272 aligncenter" src="https://images.tech.co/wp-content/uploads/2024/09/09122654/ok-1.png" alt="See the list button" width="200" height="85"></a></p>
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        <p>Vercel has &ldquo;deployed extensive protection measures and monitoring,&rdquo; the company added.</p>

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        <h2>A Hacker Claims to Be Selling Breached Data</h2>
<p>There&rsquo;s more to the story: A threat actor calling themself &ldquo;ShinyHunters&rdquo; has taken credit for breaching Vercel in a hacking forum, <a href="https://www.bleepingcomputer.com/news/security/vercel-confirms-breach-as-hackers-claim-to-be-selling-stolen-data/" target="_blank" rel="noopener noreferrer">Bleeping Computer</a> reports.</p>
<p>The hacker also claims to be selling the stolen data, which reportedly includes:</p>
<ul>
<li>Access keys</li>
<li>Source code</li>
<li>Database data</li>
<li>Internal deployments</li>
<li>API keys</li>
</ul>
<p>The forum post further explains that, &ldquo;the access I&rsquo;m about to give you includes multiple employee accounts with access to several internal deployments, API keys (including some NPM tokens and some GitHub tokens).&rdquo;</p>
<p>These claims haven&rsquo;t been verified, however, so we don&rsquo;t know for sure how much of what the hacker is saying is true.</p>

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        <h2>Supply Chain Hacks on the Rise</h2>
<p>The incident is an example of the growth of a type of hack that targets software developers that provide commonly used code. In this case, Vercel is behind the popular React framework Next.js.</p>
<p>Granted, this framework wasn&rsquo;t impacted in this particular hack, but if successfully compromised, the software could open up a broad range of targets for hackers hoping to access data at scale. After all, the Vercel breach emerged through <a href="https://context.ai/security-update" target="_blank" rel="noopener noreferrer">a breach</a> at Context AI.</p>
<p>CEO Guillermo Rauch addressed the incident on his personal <a href="https://x.com/rauchg/status/2045995362499076169" target="_blank" rel="noopener noreferrer">social media account</a>, saying that &ldquo;my advice to everyone is to follow the best practices of security response: secret rotation, monitoring access to your Vercel environments and linked services, and ensuring the proper use of the sensitive env variables feature.&rdquo;</p>
<p>We&rsquo;ve previously reported on a study that found <a href="https://tech.co/news/report-1-in-4-data-breaches-exploit-third-party-vulnerabilities"><strong>one in four data breaches</strong></a> are due to exploits of third-party apps. Looks like we can now add one more example to the list.</p>

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<p>The post <a href="https://tech.co/news/app-host-vercel-hack-ai-tool">App Host Vercel Was Hacked Through a Third-Party AI Tool</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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		<title>Survey: 26% of AI Time Savings Is Spent Reviewing Output</title>
		<link>https://tech.co/news/businesses-rework-time-survey</link>
		
		<dc:creator><![CDATA[Nicole Mousicos]]></dc:creator>
		<pubDate>Wed, 15 Apr 2026 12:11:56 +0000</pubDate>
				<category><![CDATA[Artificial Intelligence]]></category>
		<guid isPermaLink="false">https://tech.co/?p=366397</guid>

					<description><![CDATA[<p>And, those that spent longer reworking AI output report more hours saved per week. </p>
<p>The post <a href="https://tech.co/news/businesses-rework-time-survey">Survey: 26% of AI Time Savings Is Spent Reviewing Output</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
]]></description>
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<li>SMBs reportedly spend <strong>26% of an hour of AI use</strong> reworking output, according to a new survey from Tech.co.</li>
<li>Businesses spending <strong>more time reworking AI output</strong> were more likely to see higher productivity gains overall.</li>
<li>Humans remain&nbsp;<strong>an essential part of the success of today&rsquo;s AI systems,&nbsp;</strong>particularly as issues of quality control and cybersecurity raise concerns.</li>
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        <p>According to a new survey from Tech.co, small to medium-sized businesses (SMBs) <strong>spend over a quarter of an hour (26%) of their AI use reworking output</strong>, including editing and fact-checking.</p>
<p>The businesses spending the most amount of time reworking, however, were <strong>more likely to see higher AI-related <a href="https://tech.co/news/study-ai-boosts-productivity-users">productivity gains</a></strong>.</p>
<p>These findings reveal the <strong>indispensable role humans are currently playing</strong> as part of AI systems in enterprises, and they remain critical as cybersecurity and quality control concerns mount.</p>

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        <h2>SMBs Spend 16 Minutes Per Hour Reviewing AI Output</h2>
<p>Tech.co&rsquo;s latest survey shows that for every hour of AI use, <strong>SMBs reportedly spend an average of 16 minutes</strong> reviewing, editing, or fact-checking AI output.</p>
<p>This amounts to <strong>over a quarter (26%) of time within the hour.&nbsp;</strong>This suggests that there is a &ldquo;rework tax&rdquo; businesses are paying in order to <a href="https://tech.co/news/business-leaders-save-full-work-day-ai"><strong>reap the full benefits of AI systems</strong></a> within their enterprises.</p>

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        <p>Results are derived from a recent survey of 300 SMB owners and C-suite members.<br>

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        <h2>5 to 25 Minutes of AI Rework Time Is Optimal for Productivity</h2>
<p>Our research shows that businesses achieving the highest levels of productivity, saving 11+ hours or more per week, actually <strong>dedicated more time to reviewing AI output</strong> compared to the least productive groups.</p>
<p>59% of the group with the lowest rework time, less than 5 minutes, reported <strong>only 2 hours saved per week.</strong></p>
<p>On the other hand, 20% of the group with a higher productivity saving of 20+ hours per week reportedly <strong>spend 25-35 minutes reworking AI output</strong>, and 13% spend 25-55 minutes. The highest productivity group were also the most likely to spend 55+ minutes on rework (13%).</p>
<p>Overall, the very existence of this &ldquo;rework tax&rdquo; shows AI is yet to be a complete, capable product on its own. In our survey, the businesses that understood this the most, by dedicating the necessary time to refine and adjust AI output, were<strong> more likely to see productivity benefits</strong>.</p>

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        <h2>A Human in the Loop Is Still Necessary for Productivity Gains</h2>
<p>If SMBs want to successfully adopt AI and reap its benefits, using human judgement to rework output is an operational necessity. In its current state, AI systems are<strong> unable to produce output that is completely correct and aligned all of the time</strong>, meaning that if businesses want to dodge quality control concerns, human reviewers are vital.</p>
<p>Likewise, <a href="https://tech.co/news/ai-threats-cybersecurity-tipping-point"><strong>cybersecurity within AI systems</strong></a> remain a critical concern for modern day SMBs. Alongside general cybersecurity best practice, keeping a human involved <strong>ensures systems behave and use data safely</strong>, via continuous testing and reviews.</p>
<p>However, businesses should also <strong>consider the potential effects of this &ldquo;rework tax&rdquo; on employees</strong>, who may experience fatigue or frustration if they are always correcting AI systems.</p>

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<p>The post <a href="https://tech.co/news/businesses-rework-time-survey">Survey: 26% of AI Time Savings Is Spent Reviewing Output</a> appeared first on <a href="https://tech.co">Tech.co</a>.</p>
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